Any thoughts on how I can retrieve the following situation without hard-resetting?
(and apologies if this has been covered elsewhere - I have tried searching via Google and the Forum search function (using keywords including "white, screen, hard, reset, missing, system, settings"...))
I'm running stock T-Mobile UK WM6 ROM on my MDA Vario III, with the radio noted in my sig (having sim-unlocked the phone courtesy of Jockyw2001's tool).
Last night I synced to my Vista laptop via ActiveSync as usual and also copied a couple of files to my storage card. This process also installed the MobSync which I'd d/l to my laptop recently but had not yet installed on the phone.
This morning I noticed that the GPRS connection was active - so I killed it via CommManager.
Then I got an error message saying a file (possibly "repl.log") could not sync - so I pressed OK. This message appeared a couple more times so I had a look at running programs via Start>Settings>System>Memory. Only ActiveSync and Navizon were present.
Then I tried to killed them - Navizon cleared OK, but ActiveSync wouldn't die.
Then I noticed that I was missing nine or so options on the Settings>System screen, inc. Power, Windows update, etc.
Then I soft-reset....
Then the o/s hung on the green Windows Mobile screen and I now have a white screen of death, inviting me to press 'send' to perform a hard reset.
I don't wanna!
(and which key is 'send' anyway?)
Would appreciate any help on this. I'm all backed up, but keen to understand what went wrong.
The green Answer key is Send.
Try pushing the Red Hang Up key.
Having decided last weekend that my Kaiser was way too fast, I loaded it up with bloatware.TouchFlo,HTC Cube,6 Tab Home Plugin,New HTC Default Theme,Audio Manager, Home Customizer,Comm Manager and Kaiser Tweaks. Most of it I loaded as .cabs or .zip thru Missing Sync for Mac. I also downloaded Windows Live Services and set up push email for my @live account. Everything works great except the phone now spontaneously connect to MediaNet (Edge) all day for no reason. The connection is not followed by email or anything else, it just connects. When I check Task Manager 95% of the time Activesync is running but not always. Have set Activesync from " as they arrive" to manual. The phone still connects for no reason. The notification that the phone is connecting comes up , I press cancel, right away it tries to connect again and again and again, then stops and five minutes later it will connect again. I know this is long but I know how you all like enough info.Any thoughts on causes or solutions?
The phone is doing what AT&T (or your phone service) told it to do - constantly make sure that you have a connection to them. This will drain your battery somewhat. What you want is that it should DROP all connections unless you TELL it to connect.
I think that you want to search for Kaiser Tweak -(oh wait! you already have that program) you will notice that you can make the phone connect only when you have told it to - i.e. make an internaet connection or check email. You can have the phone drop the connection one minute after that.
Have you actually used the Kaiser Tweak program? If not you should use it first/next.
I believe that this will most likely solve your problem if I have understood it correctly.
(PS - I recommend that you use the SEARCH at the top of the forum before posting next time.)
Bill
denco7 said:
Having decided ...Any thoughts on causes or solutions?
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Thanks Bill...... Already went thru Kaiser Tweaks and set every single setting to advised setting. Set all the connection settings to connect manually and to drop the connection after one minute. It wil not do either.Google is my friend. I have google searched this forum and have used forum search. In the past two days Mon. and Tues. I have read thru more than 2000 posts and wikis before I decided to start a new thread if I have missed something I am Sorry and would have appreciated a link to this information that I have missed. I have had the phone since last Nov. and have been pretty faithful in reading this and the HTC wiki and forum and cannot figure this out.
Sorry again, Denco
Hi I have a fault with Activesync (Vista), I connect the USB cable to the PC and to the handset, the power indicator tells me that it's charging yet, the device is not syncronizing.
I have reset both the PC and the Device with no avail.
It was working OK about a week ago now nothing, I have not altered any settings and im running HYPERDRAGON III with radio 1.65.24.36 any suggestions???
You are required to search before posting, and seeing as this is a common problem I don't think you have met the requirements.
This is sort of an "advanced" users forum. If you don't search first, you won't get much help on here. Look at the top right, see the "search" click it, type in something and it should help you out. This is a very common problem, asked and answered many times.
I'll take a moment and try to help. It's just as easy as telling you to search.
I found a thread or two (the search is really time consuming. I don't find it to work all that great...find too much stuff unrealted to what you need). And they didn't help.
What I am only just not realizing is that it seems that the firewall with the Virus software may be interferring. If I turn off the firewall long enough to synch, it works.
What a pain, but that's what's working for me.
Never had this problem on XP.
Chillin like a Dylan
Thanks for the support and advice. I have followed instructions yet problem still pesists.
I have disabled firewall and Anti-Virus to no avail. When connecting the USB cable usually I hear a notification that the device is attached but this doesn't happen. Very puzzling!
Awesome problem solved. Reinstalled Wdinows Mobile Centre and all works ok now. Im not sure if this has any similarity but I know there was a Vista update the other day which may of interfered with the device drivers. Not sure.
But all is working well!
It'll be interesting to see if it keeps working well. INstalling WMDC was my first attempt at fixing. It appeared to fix, but the next time I went to synch, it didn't work again.
I spent the next 2-3 weeks reinstalling WMDC every tiem I wanted to sync, and it would sync.
I remain only able to do it if I disable my firewall (or reinstall WDMC, which I'm tired of). Of course, that could be vendor specific problem. I am using Trend Micro on my PC.
Nope issue still reminas, I'm pretty sure its the connectors in the Mini USB, on reading other forums I have discovered that the Mini USB port has been known to malfunction. This is due to the design of the port and the fact the cables shipped with the device are standard and not customised for the device.
I just wiggle around the socket a few times and hey it works (fingers crossed). Might justbrick it and order a replacment that will work if I can't sync any more.
I have also noticed that you have to wait after a soft reset for all of the programs to fully load. ESPECIALLY if you use BB Connect.
I believe this to be the true reason why rebooting a PC sometimes helps... it gives the Kaiser enough time to fully start.
instead of reinstalling WMDC, just make sure the service required to connect your device to your computer is running.
I believe its called windows mobile based connectivity. You wont be able to connect with that on manual. Switch it to automatic, as it sometimes likes to switch back to manual especially after a ROM flash.
I’ve had the diamond for approx 1 month and regularly sync it to my work and home pc running XP and Vista respectively. Up until now I’ve never had a problem with activesync to any of my past smartphones or PPC’s.
My diamond has all of a sudden decided that it doesn’t want to sync anymore. It connects ok and I can transfer files back and forth it just won’t sync.
I’ve searched the forum and found similar symptoms but nothing has worked.
I’ve deleted the partnership from the device and both pc’s, created new partnerships which on first connection does actually sync (sometimes) but from then on either says “looking for changes” or “synchronising” until it times out giving the error message “Synchronising cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft Activesync Troubleshooter in Microsoft Help on your desktop computer”
I’ve tried the help, I’ve let it do its own diagnostic, I’ve unchecked the “enable advanced network functionality” option in USB to PC. I’ve soft reset, hard reset, the only thing I haven’t done is re-flash a new rom.
Does anybody know if flashing a new rom/radio will solve the problem. I would normally just try it but I spent an hour yesterday after I hard reset putting everything back to the way I like it only to find that it synced the first time but wouldn’t work again.
If anyone has any other suggestions before a re-flash I would welcome them. Otherwise I’ll bite the bullet and hope for the best.
I’m currently running Duttys V1.6 Radio version 1.00.25.07
I Had this problem
Hey fella, i was having this problem and after doing a little research i found the following.. If you constantly activate and deactivate the mobile (pair and unpair) you can corrupt A/S on the system. The only way i got around this was to uninstall active sync and re-install it again.
Hope this helps...!
I've never been able to get activesync to work harmoniously between relationships with two PCs.
Most syncs with a second machine after successful syncs with a first tend to result in errors that require my intervention, especially if an item of data has been changed. Drives me mad sometimes, and I often need to spend more time fixing these errors than it would take to manually update stuff across my three devices. I get the feeling the comparison/processing engine activesync uses is no where near sophisticated or clever enough to carry out the processing, and when it does have errors, the scope for my intervention to help it in its quandary are fairly hopeless.
I'm hoping that as devices like the diamond bring this lets face, it fundamentally great, but nevertheless fundamentally flawed platform to the masses, then Microsoft will have to put more effort into activesync and how it copes with relationships across two (or perhaps even more in future) PCs.
Ps, neomagik, actual connection, which sometimes has hiccups, has never been a big problem for me, (a few minutes in the various settings usually sorts these), but I've been using activesync for about 4 years before my diamond with with my HP4700 and various double PC partnerships along the way, and can confidently say that the problems I describe are not device related, but are the result of activesync inadequacies.
Thanks fyew-jit-tiv but I've tried that already. Also, it wont sync to WMDC in Vista either and it's unlikely that the same fault occured in AS and WMDC at the same time. This is what leads me to believe it's the Diamond and not the PC's.
Been there, done that....
Suprised you've not had this issue earlier...I've been suffering with Activesync issues for years
There are lots of ways to diagnose and resolve but perhaps you just might want to get the sledgehammer out...this mostly works for me....(I hope your familiar with Outlook!)
On one PC (I would use the XP "older" Op system one) export your synced data from Outlook to a .pst or .ost file for backup and later import (after delete & tidy stuff you no longer need in Calander/Contacts/Tasks, etc)
then
Delete all your data in Outlook, create a new empty .pst (connect to same), delete old .pst
then
delete partnership with device (to be sure), and remove same data (Contacts/Calander etc) from device
then
You can then check the exported/saved .pst for errors (I can't remember the MS programme...google for it), once satisifed OK import all you info back into Outlook
then
Synchronise with new partnership to device.
Hopefully so far so good
(sometimes I even rename the device-partnersip etc in case something "residual" there stays behind and corrupts something )
Next
Prior to connecting device with WORK PC:
Delete all previously synced data in Outlook and delete partnership there. I then make sure that in Activesync (before establishing new partnership) that I click option for one way data transfer ie replace items on computer with those from device
then
...plug in and establish new partnership, hopefully no problems....data populates computer from device. Once established then put back how you prefer data to be transfered (if there is a conflict etc)
Return home and partnership there still synchronised, Hopefully this works
If you find that there are still issues, you can un-Check and Check each synced area (Contacts, Calander, Tasks, Synced Files) independently to see where the conflict is.....
...I have found conflicts mostly occur with:
i) Calander: Birthdays/Anniversarys (probably as they are extended recurring events)
ii) Calnder: Meetings etc that might be recurring
There are real issues if using old versions of Outlook (2000 for me at work ) syncing with most recent ones!!
Sorry for the mad typing but best I can do for a "Quick" reply....Good luck !!
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
neomagik said:
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
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Presume you have done the most obvious, and that is un-install and re-install Activesync and the Vista sync programme on both PC's ?
neomagik said:
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
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Click to collapse
I had this once I think a year or so back. Tried so many things that I can't remember what finally fixed it.
I think a good place to start though, like PJ6363 says, is do a clean sweep... re-install activesync on both machines, and I would also reinitialise your Outlook Account (.pst) on the master PC and delete on all other devices.
Good luck, and tell us how you get on.
neomagik said:
Thanks fyew-jit-tiv but I've tried that already. Also, it wont sync to WMDC in Vista either and it's unlikely that the same fault occured in AS and WMDC at the same time. This is what leads me to believe it's the Diamond and not the PC's.[/QUOT
Neomagik... Sorry i could help any further fella.. As i said in last post i had this problem and i just re-installed A/S... The only other thing i done after i un-installed A/S was to run a registry cleaner.!
P.s i don't think is down to the Diamond. I Was having this problem with the Touch (elf) too...
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well, i have similar issue w/ sync and finally, i solved the problem by changing the sync cable.
Thanks folks,
I'm going to try all of these.
@ Snufkin, I'm using two different sync cables so I know this is not the problem.
My diamond did funny things when the screen would turn off quickly after connecting because i set it not to charge when connected. Gave all sorts of weird errors.
Now, screen stays on because i want it to charge and sync completes now, still takes a while though.
You guys are aware that WM6.1 has a problem syncing with 2 computers, aren't you?
Some people claim they managed to do it and I believe them, only none of the voodoo worked for me. Never had that problem with WM5 and 6.
pedmond said:
You guys are aware that WM6.1 has a problem syncing with 2 computers, aren't you?
Some people claim they managed to do it and I believe them, only none of the voodoo worked for me. Never had that problem with WM5 and 6.
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Click to collapse
there is a long thread about this issue somewhere conclusion 100% in wm 6.1 you can not sync with 2 PC. this is a wm 6.1. related problem.
i can sync with 2 pC my athena with wm 6 but i can not do it with the diamond or trinity. don't even try it. it will mes you the whole outlook!
Sync with WM6.1....off course u can!
Been syncing my Kaiser and now Diamond with WM6.1 for well over a year with 2 PC's. Must have done it at least 20 times with various devices and ROM's. Kicker is that my work has W2000 & O2000, and at home I use XP and O2007....still works!!
I'm not saying I don't occasionally have issues...but I do carry more than 1000 contacts and and extended calander with numerous recurring entries
.....like I've posted before (as many others) there are issues, but nothing insurmountable. I'd be lost if I could not sync my work PC, homw PC and PDA
Read around and you'll see........
here u are, i found the thread:
http://forum.xda-developers.com/showthread.php?t=377823
i tried long and hard to sync my diamond with 2 pc. all i got is errors and double tasks and appointments. got tired and gave up! my contacts list is too precious to play with!. i do have over 600 contacts and 1300 numbers (tlf, mobile, fax).
in order to have my diamond sync with 2 pc i syinc it with one, then i sync my athena and sync with the second....lol...this is my way to have 2 pc and 2 htc devices in sync.
I had my Diamond (and previous Trinity) synced with 2 pc's. No major problems until now.
It's dead
OK, I have tried the steps suggested by PJ6363 with no success. It won’t sync to the first pc let alone the second.
I then decided to dig out the old C500. After blowing the dust off I hard reset to clear out any info left on it. Plugged it in and hey presto, immediate sync. Unplugged it and tried again, another sync. Added a contact whilst synced and it updated straight away.
I then deleted all partnerships on pc and diamond and plugged it in. It went through the usual setup and connected to the device as before but surprise surprise, no sync.
Does this not mean that the data on the PC is fine and it is a problem with the Diamond, possibly a hardware problem?
Unless anyone else can suggest anything I’m going to flash a new rom but I have a strong suspicion it will not make a difference.
neomagik said:
OK, I have tried the steps suggested by PJ6363 with no success. It won’t sync to the first pc let alone the second.
I then decided to dig out the old C500. After blowing the dust off I hard reset to clear out any info left on it. Plugged it in and hey presto, immediate sync. Unplugged it and tried again, another sync. Added a contact whilst synced and it updated straight away.
I then deleted all partnerships on pc and diamond and plugged it in. It went through the usual setup and connected to the device as before but surprise surprise, no sync.
Does this not mean that the data on the PC is fine and it is a problem with the Diamond, possibly a hardware problem?
Unless anyone else can suggest anything I’m going to flash a new rom but I have a strong suspicion it will not make a difference.
Click to expand...
Click to collapse
It looks like something other than what I have been pointing out....see here: http://forum.xda-developers.com/showthread.php?t=377823
I think you need to get serious and re-install the actual software itself on the device (hard reset), appears that Activesync on PC's is good...but would re-install there anyway!!
Look at it this way, you have found a sweet excuse to update your ROM withthe latest version and clean up your contacts/calander etc....should not be an issue with a fresh ROM install (try SwiftB 6.0....excellent!!)...let us know how you get on
Ah ha....forgot something critical...if you are syncing using older version of Windows (2000) or Outlook ...or any issues syncing for that matter, then I found that you MUST go to Settings->Connections->USB to PC and turn off Enable Advanced Network Functionality...have you done this?
All,
I have been reading all day and I have tried everything I came accross so please don't flame me and tell me to read the forums! If I missed something I apoligize but I have been working on this all day.
Yesterday morning I used one of the recently popular kitchens that I have used before with success. After I made some tweaks and flashed my Tilt the phone boots up fine but I cannot connect to my at&t service or ActiveSync. At this point I just want to revert to a known good image but I can't connect to ActiveSync.
I deleted the releationship from the phone, uninstalled ActiveSync from my computer, re-installed ActiveSync, rebooted my computer and still nothing, along with many, many other things. WiFi seems to be working and possibly Bluetooth.
How can I get my phone back? I learned a lesson and I hate begging but I would like my phone back and I know this is the place to save it!
Thanks,
Tom
I am far from an expert, but in my experience forcing the phone into the tri-colored bootloader screen(hold power, camera, and reset) will allow you to update, when you cant establish activesync.
Resolved!
j0nnyb1aze,
Funny thing that is exactly what I did and I am back in business! Thanks!
No Image found !!!
Hello!
I did so but apear very fast No Image found !!!!, what should I do now?, I have read and I've done every step of the forum and not usable