Related
The phone was released on 26 Sep afternoon.
Just ordered mine. Delivery on Fri. There were 15 left when I placed the call, none 5 minutes later.
Spoke to the cancellations department, or whatever is called.
Yep, 6 left when i called, delivery tommorrow...
Ooo, maybe that means I'll actually get mine today rather than another Compact III. I await in anticipation!
no mention
there is no mention of this on the tmobile website,
i will happily give my hermes300 away when i get this
Cheers for the heads up, mine will be here before 1pm tommorow
Just spoken to T-mobile uk to get an upgrade and they wouldn't even give me a price as "it's not out until October"
How have people managed to find someone who says different?
same here - thanks for the heads up Dan!
Read this thread last night at about midnight and thought I might have missed the boat, but phoned up new connections this morning at around 9am and ordered mine (think they said they had about 45 or so in stock at the time).
PAC code activated and delivery before 1pm tomorrow... woo hoo!
Goodbye Orange and thanks for all the erm.... (oh yeah... not a lot!!! )
I'm tempted to upgrade to this (even though i've bought a standalone Kaiser in the meantime) then just flog it on e-bay
Called a couple times this morning said they were out of stock until October !
Called back the guy said he just had an email and they got more stock so Ive ordered mine, coming before 1pm tomorrow.
What prices did you guys pay? I paid £80 on a 18 month with free eves & weekends, I was promised £60 on a 12 month contract but wanted the order to hurry and go through so ill call back and argue that...lol
Also what tarifs and deals did you get?
wow that sounds really cheap :O
I wonder how much the upgrade price will be....
Pooper said:
wow that sounds really cheap :O
I wonder how much the upgrade price will be....
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Click to collapse
That was the upgrade price ! normal price is £280
Xerxes8933a said:
Goodbye Orange and thanks for all the erm.... (oh yeah... not a lot!!! )
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Click to collapse
LOL you won't be saying that once you try the service
I'm considering changing to T-Mobile myself for the cheaper calls and unlimited data but to be honest I've had several business phones with them and my girlfriend and sister in law are with them and the signal often disappears in places you'd never expect it.
If you're always close to town then it probably isn't a problem but I don't think their coverage is anything like they advertise
TechXL said:
LOL you won't be saying that once you try the service
I'm considering changing to T-Mobile myself for the cheaper calls and unlimited data but to be honest I've had several business phones with them and my girlfriend and sister in law are with them and the signal often disappears in places you'd never expect it.
If you're always close to town then it probably isn't a problem but I don't think their coverage is anything like they advertise
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Click to collapse
I can vouch for that! It does depend on the phone to a certain extent, but their coverage is far from the best. Luckily it's good enough around where I live and work to not cause an issue, but there are places close-by that have horrible reception.
I'm with T-Mobile for their tariffs, not their coverage!
My T-Mobile MDA Vario III should be here tomorrow as well.
Im on Flext 20, and paid £30 to upgrade.
Why? They owed me one. Or 250!
Hmmm I wonder how much they'll go for on e-bay etc....
TechXL said:
LOL you won't be saying that once you try the service
I'm considering changing to T-Mobile myself for the cheaper calls and unlimited data but to be honest I've had several business phones with them and my girlfriend and sister in law are with them and the signal often disappears in places you'd never expect it.
If you're always close to town then it probably isn't a problem but I don't think their coverage is anything like they advertise
Click to expand...
Click to collapse
Heh...
If Orange spent as much time and effort in providing a decent (and courteous) level of customer care as they do on thinking up silly animal names for talk plans then I might still be with them (it's a long story... ).
Thankfully, I live and spend most of my time in one of the bigger cities here in the UK so I can't imagine there being too many problems with getting/holding a signal (well no more than I experienced with Orange in certain areas).
Besides I have 14 days to play with it and if it really sucks that bad they can have it back
I've been waiting for these to arrive on T-Mobile so I can move across from O2. Went into the local T-Mobile shop today and they said not in yet, but have taken my phone number and will call me when they get them.
In the meantime, I went across the road to the O2 shop, to just check what they can offer me (clearly not a Kaiser, as they don't so them... yet). They guy in the shop said, "yes T-mobile have had better data plans for a long time, but I would highly recommend waiting until Monday, as we are announcing some new plans that include unlimited data, and they will put T-mobile to shame... and I've been waiting for a LONG time to say that... and thought it might never happen! We also have new phones being released, but I can't say anything more."
Not sure what he means, but I will now wait for Monday and hope he isn't just pulling my leg and spouting marketing speak, but he seemed genuinely excited by it all!
I don't think they will have the kaiser, so I will probably still go with T-Mobile, but I do like O2 all the same! And being with them for 9 years should mean I get a good discount on any tariff I pick with them. But any ideas how I could get the Kaiser onto O2 at a reasonable price.
Should I get a "no-phone tariff" and buy it unlocked? Or should I get the most expensive (and re-saleable) phone I can from them, and flog it on Ebay to fund my unlocked Kaiser. Or should I dump O2 and move to T-mobile and be done with it?
The comments here about poor network coverage on T-Mobile worry me, and the O2 guy said the same (albeit, he would wouldn't he!), and boasted about the strength of the O2 network. I certainly seem to get signal everywhere with O2! (except inside my house! but T-Mobile are no better in my house either!)
Decisions, Decisions....
Mike
xpcomputers said:
I've been waiting for these to arrive on T-Mobile so I can move across from O2. Went into the local T-Mobile shop today and they said not in yet, but have taken my phone number and will call me when they get them.
In the meantime, I went across the road to the O2 shop, to just check what they can offer me (clearly not a Kaiser, as they don't so them... yet). They guy in the shop said, "yes T-mobile have had better data plans for a long time, but I would highly recommend waiting until Monday, as we are announcing some new plans that include unlimited data, and they will put T-mobile to shame... and I've been waiting for a LONG time to say that... and thought it might never happen! We also have new phones being released, but I can't say anything more."
Not sure what he means, but I will now wait for Monday and hope he isn't just pulling my leg and spouting marketing speak, but he seemed genuinely excited by it all!
I don't think they will have the kaiser, so I will probably still go with T-Mobile, but I do like O2 all the same! And being with them for 9 years should mean I get a good discount on any tariff I pick with them. But any ideas how I could get the Kaiser onto O2 at a reasonable price.
Should I get a "no-phone tariff" and buy it unlocked? Or should I get the most expensive (and re-saleable) phone I can from them, and flog it on Ebay to fund my unlocked Kaiser. Or should I dump O2 and move to T-mobile and be done with it?
The comments here about poor network coverage on T-Mobile worry me, and the O2 guy said the same (albeit, he would wouldn't he!), and boasted about the strength of the O2 network. I certainly seem to get signal everywhere with O2! (except inside my house! but T-Mobile are no better in my house either!)
Decisions, Decisions....
Mike
Click to expand...
Click to collapse
Do they put T-Mobile to shame?. I think not.
Note 200MB fair use policy! LOL!
O2 launches unlimited data packages
12:56AM Thu 27 September 2007
O2 will launch unlimited data downloads on 1 October for its prepay and contract customers for £7.50 a month.
The package is for users wanting to browse the internet and send emails and comes with a fair usage policy that offers around 200MB a month, which is equivalent to around 1,400 web pages.
The service is the same price as T-Mobile's Web'n'Walk package, which gives users 1GB of usage a month.
The network will also launch O2 Web Max for customers who want to connect their handset to a PC or use a data card. This costs £30 a month and comes with 3GB of usage a month.
Business customers have also been targeted by O2 with a service called Unlimited BlackBerry. This gives users unlimited access to the internet on BlackBerry with a fair usage policy of 200MB at £10 a month. It is aimed at customers who want to browse the web while their email is pushed to their handset via the BlackBerry service.
http://www.mobiletoday.co.uk/content/16929.asp?men=2&sub=6
congratulations to all of you in europe! hopefully the AT&T version will hit the uS soon.
Rang T Mobile sales, had a very lengthy chat about the MDA Compact IV. Two weeks ago their coming soon section had it released for 30th June, after that the date changed to 1st July, then changed to just 'early July' - now it has been completely removed from the internal coming soon section and the staff have no idea what is going on. Doesnt look like a release is happening for some reason.
my contract is up with orange
so i am waiting to see who gets the phone out first
and who will do the best data deal
liamhere said:
so i am waiting to see who gets the phone out first
and who will do the best data deal
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Looks like that could be Orange.
They have the phone listed on their site, £30 gets you 600 mins, unlimited texts, unlimited land line calls and unlimited data (500MB fair use)
Just rang T-mobile she said its still in comming soon list and willbe coming in few weeks, but not sure if she was just telling me to saty with t-mobile, keep asking me is there any other handset you intresdted in, like vario 3, i saod vario 4 is coming why i need to buy vario 3, then she kept quit and said, i will advise you to ring us back in few weeks.
mub786 said:
Just rang T-mobile she said its still in comming soon list and willbe coming in few weeks, but not sure if she was just telling me to saty with t-mobile, keep asking me is there any other handset you intresdted in, like vario 3, i saod vario 4 is coming why i need to buy vario 3, then she kept quit and said, i will advise you to ring us back in few weeks.
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Dont you just love this??!
Imagine the £££s in lost sales and contracts because of T Mobiles inability to set a release date and actually launch a phone
I got impatient then discovered the tmobile deals on the eXpansys site. Got the same contract as I had before and the phone cost me £75.
Very happy. I agree tho, altho the same thing happened to Orange to start with, they kept saying they were "testing" the phone and kept putting the date back, maybe they have had the same problems?
darthbane2k said:
Looks like that could be Orange.
They have the phone listed on their site, £30 gets you 600 mins, unlimited texts, unlimited land line calls and unlimited data (500MB fair use)
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Just looked on the Orange site... they say the Diamond lasts 12days on standby!!!
Do Orange have tariffs that can compete with T-Mobile yet?
That £30 one doesnt sound bad, does the data include HDSPA? But with my discounts (one was a 25% off offer when I took out my contract and the other is a £10 loyalty thing) I get my Flext35 and WnW+ for like £23 a month. Suits me down to the ground!!
I was checking whether it pays more to take contract with expansys or with t-mobile with some good phone, flog it on ebay and then buy new diamond of the internet. Normally if you take contract with t-mobile you get £5 off, plus in June with plans of 35 or more you had additional 10% more if ordered online. And they offer new plans. Expansys offers old plans like £30 with £90 allowance, and £35 with £180 whereas t-mobile already has those plans with £140 and £200 of allowance respectively...
I have an orange uk Dolphin 35 contract that I took out and got the original HTC Touch (2G)
I have now got a diamond that obvioulsly is 3G capable but Orange refuse to update my SIM card.
Has anybody else experienced something similar and did you get it fixed
You're not the only person I've heard say this. I remember reading a very similar thread on here a while ago. Good luck hope you manage to get it sorted.
What about instead of asking for a new Sim, you call tech support and make out you are unable to make a video call to a friend/family.
As you would require 3G to make video calls, they may suggest they update your sim.
sbonera said:
What about instead of asking for a new Sim, you call tech support and make out you are unable to make a video call to a friend/family.
As you would require 3G to make video calls, they may suggest they update your sim.
Click to expand...
Click to collapse
Tried something similar - they just said you have a 2G contract so you can't!!!
did you really think the rom update would also update your SIM?????
i guess you didnt upgrade to the diamond through orange then... bought the diamond sim free?? would it not have been cheaper to u/g?
I don't think i mentioned upgradeing the rom - and no i don't think that a ROM upgrade would change my SIM.
no a ROM upgrade would not be cheaper - it cost me £40! And I cannot u/g until July.
So thank you for you helpful post!!!!
guess you have had it till july then.
if you took out a 2g contract thats what you get.
why should they upgrade you to 3g.that would cost them more.
It won't cost Orange anything to upgrade his SIM - data is data. They are just being awkward. I had the very same thing with O2 a couple of years ago so I called them and told them my sim was no longer working and they sent me a new one provisioned correctly for 3g. I'd be very surprised that if Orange sent you a new card that it wasn't provisioned for 3G.
orange are really awkward like that. just tell em your phone wont start, keeps asking you for a sim card even though there is already one in the phone. Blag it.
they did the same thing to me when i got a SE k608i years ago too.
of course it would cost more.
if hes got 3g he will download more.
Hi I work for orange and im afraid if you have a 2g phone registered to your account then orange will only supply you with a 2g sim card it doesn’t matter if you have purchased a 3g phone.
well said
people always seem to want something for nothing.
964rs777 said:
of course it would cost more.
if hes got 3g he will download more.
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Click to collapse
You are talking rubbish!
If i download more i pay more - i dont have an unlimited contract! Orange don't do them (nit at a sensible price anyway)
964rs777 said:
well said
people always seam to want something for nothing.
Click to expand...
Click to collapse
Ok!
I dont think I want anything for nothing! I have been with Orange for about 8 years! and always paid them quite a lot for the pleasure.
Orange Dolphin 35 is the same contract whether you have a 2G or 3G phone. No difference - same price. just because I didnt upgrade with them they won't do it and the only reason I didn't upgrade with them is because I committed to a 2 year contract and it is too early (how loyal am I - well not anymore!)
orange dont do them!!!
well in that case how come i have unlimited data contract with orange?
thought everyone with diamond had one.
guess its just tuff **** then lol.
just to make you even more sick i get 600 minutes,unlimited text,
unlimited data.got the phone free and got a sony psp free.
all for £35 a month.
sometimes you have just got to love orange.
964rs777 said:
orange dont do them!!!
well in that case how come i have unlimited data contract with orange?
thought everyone with diamond had one.
guess its just tuff **** then lol.
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Click to collapse
What contract/bundle do you have (cost?)
Orange were offering unlimited data a couple of months ago on new contracts - I have unlimited data on my Dolphin 35, but they stopped it soon after.
If you're close to the end of your contract then just speak to retentions.
flykthewiz said:
What contract/bundle do you have (cost?)
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updated previous answer.
thought about it after lol.
Orange where offering the unlimited data on most talk plans in july. i must say they call it unlimited but it is subject to a 3gb limit a month.
I just got in with Orange's free unlimited download offer, as long as you had 18 month contract for £35 or more per month. I got Racoon 35. It is ridiculous and incredibly shortsighted of Orange to offer better terms to new customers than existing ones - reminds me of the Nationwide ads running at the moment on UK TV.
How long does your existing contract have left to run? Orange, like all of the other mobile providers in the UK, have a special team to encourage you to stay with them. That team are able to offer much better deals than any one else in the organisation in order to keep you.
I would phone Orange and then hit the Option for "thinking of leaving us", and speak to that team. Tell them you are so annoyed by this policy that the moment you can you are going to leave them. Sound like you really mean it but do not be rude or lose your temper - after all you want them on your side!
Remember that if you do leave in the UK you can ALWAYS move your existing phone number (I have moved mine 3 times now) to a new provider and you will get some very good SIM only deals from them all
Hey everyone, It's been really interesting reading the comments here, especially regarding T-Mobile and their riduclous failure to release the phone properly. I have a question about my new upgrade to the TD2...
I am just finishing a contract with Orange - one of the reasons I went with them is because they always have the HTC handsets and I love them. I called up to ask if they were getting it in and told they didn't know. I then asked for my PAC code and the guy at retentions (whose job is to stop me leaving) asked me why. I informed him that I am extremely particular about which handset I get and T-Mobile have it whilst Orange don't. He then had the nerve to argue with me! He kept telling me that only Orange get HTC phones, it's an exclusive contract, etc. I calmly told him that it was an HTC phone that T-Mobile were getting but rebranded. Our conversation went something like:
"Why are you leaving Orange after 7 years?"
"Because I want the HTC Touch Diamond2 and you don't have it."
"Neither do T-Mobile."
"Yes, they do."
"No they don't." rolleyes
"Really, they do. It's called the MDA Compact 5."
"I'm looking at their website right now and it's not listed there"
"I know it isn't. But there are numerous press releases confirming it, not to mention I just spoke to them personally."
"Are you thinking of the G1?"
"NO. It's the HTC Diamond 2."
"Only Orange have HTC phones. It's exclusive."
...etc until I lost patience and told him that this was one of the reasons I was leaving Orange.
I have always been someone who attaches to a network directly rather than through a reseller, but I've discovered that some of these online places like MobilePhonesDirect do rather better deals for new contracts than the networks themselves do. I was thinking of the 18 month Combi 30 + WnW - the handset would be free which is better than T-Mob do themselves! (http://www.mobilephonesdirect.co.uk/Brands/HTC/b509/n447/p10957.aspx)
My question is, given that I'm giving up on 7 years-worth of loyalty bonuses, would it be better to go to T-Mob via MPD or go direct and pay more for the handset? Am I at any disadvantage from buying from a reseller?
Cheers for your help!
I left Orange aeons ago, after running with them for 18 months with my Tytn 1; their data packages were laughable then (4 pounds a month for 5MB) and although are better now, still pathetic compared to other operators. No idea why they don't sort out their attitudes towards data given the fact they carry internet phones.
Anyway, original question - a D2 off ebay is between £350-400; got mine for £380. I now have a 30 day rolling contract for £17 from O2 - 600 mins, 1200 texts, unlimited web. The maths doesn't support it really - you can get a D2 on a similar contract for £25 a month on a 24 month contract (£600 in total) - compared to my independantly bought handset and contract (£788 if carried for 24 months), I've shafted myself.
On the other hand, I was desparate for a new phone; I'd had a Kaiser for 18 months on T-Mobile (who 3 weeks ago said they would not be doing the HTC Diamond 2 (cretins for not knowing their Vario V is the D2)), and my credit checks wouldn't let me have the D2 on O2.
Also, this does mean I can get the next "must have" phone on contract instead of having to wait 2 years for an upgrade.
i got the touch diamond 2 for free on a 24month contract 600 minutes talk time any network and unlimited text any network for £25 a month its an O2 contract but arranged through i think it mobiles.co.uk just search for touch diamond 2 deals on google. Also first 7months are half price
Cool, thanks for the info. What I was wondering is if it makes any difference going through a reseller regarding upgrades. So, let's say I got an 18 month contract on T-Mobile via one of the reseller sites. Could I then call up T-Mobile and negotiate directly with them for a new contract and phone? And would it make a difference that I didn't originally go directly with them?
I had been a customer of O2 for 10 years when I decided to leave to get my mitts on a TD2.
The loyalty only goes so far so I wasn't too fussed to leave. I also had to jump networks to get the best deals from an online reseller (for some reason staying with the same provider yields much worse deals).
I had been on a £15pcm Simplicity tariff with the web bolt-on since my previous phone went out of contract.
I went with the 18 months T-Mobile Combi 30 + WnW plan from Mobilephonesdirect. Had it a month now and pleased as punch. A few advantages of going through a reseller (especially the mobilephones direct deal)
1 - The phone is unlocked and unbranded so when that Windows Mobile 6.5 goodness(?) is released as promised by HTC I won't have to wait and if in 17 months time I want to change provider then I can keep the phone and get a cheap SIM only tariff.
2 - The deals are more competitive. If I'd bought an unbranded TD2 outright and kept my O2 tariff I'd be paying over the odds compared to the "free" handset offered by MPD over the life of the contract. If I'd waited and gone with the T-Mobile version I'm pretty sure I'd be paying three figures for the handset.
3 - With MPDs £50 of accessories offer you can get a 16Gb card for £25 (Yes I know the fact that they charge £75 for it isn't the cheapest, but in real terms it still has only cost me £25 and I now have oodles of storage for MP3s, etc)
4 - My ongoing contract is directly with T-Mobile not MPD so I can start building some T-Mobile "loyalty"
TBH T-Mobile works better than O2 in some places and worse in others to the extent that I think they just about balance out. Just odd to get cut off in the car in places that weren't a problem and then be able to carry on in longstanding O2 blackspots!
My tuppence.
Niall
Informator said:
Hey everyone, It's been really interesting reading the comments here, especially regarding T-Mobile and their riduclous failure to release the phone properly. I have a question about my new upgrade to the TD2...
[snip]
"Only Orange have HTC phones. It's exclusive."
My question is, given that I'm giving up on 7 years-worth of loyalty bonuses, would it be better to go to T-Mob via MPD or go direct and pay more for the handset? Am I at any disadvantage from buying from a reseller?
Cheers for your help!
Click to expand...
Click to collapse
Amazing isn't it... I bought my D2 from mobile phones direct and it's been a perfect experience so far. I actually ordered the phone on the day it came out and was absolutely amazed when it turned up next day, on a Saturday morning.
I'm on the Combi 30+ WnW and the account is with T-Mobile. It appeared on my existing T-Mobile account page on the web. I assume I'll start building loyalty with them again. The phone was free and there was £50 of freebies so bought 8GB card and car charger. ExpanSys charged £50 for the phone and no freebies.
It was rather amusing when I cancelled my old contact and got through to the inertible loyalty team. At least they were english. I tried to point out that I wasn't really leaving T-Mobile, just going sideways. And only did it because T-Mobile didn't (at the time) offer the phone.
So go for it!
Cheers, Rob.
I'm another happy MobilesPhonesDirect.com customer and the asnwer to your main question is yes: you will be a t-mobile customer like any other.
Tony
Wow! Thanks everyone so much for your responses, that's really helped me cement my choice. I really appreciate your feedback. On the strength of this I am going to purchase it on T-Mob via MPD as soon as my stupid PAC code comes through.
Thanks again!
Why not go through carphone warehouse and get the TD2 on orange
you wont loose your loyalty bonuses !!
i dont see what the issue is ?
carphone warehouse will do it for u on orange it will come unlocked to all netwoerks without the stupid operator branding. Am with orange and did mine at the carphone warehouse.
Good Luck buddy
There's no point me going through the Carphone Warehouse as they'd set me up with a new contract, which would defeat the point of having loyalty with Orange. For new contracts, T-Mobile definitely win with the TD2.
Having said all this, Orange did say they'll be launching the Touch Pro 2 soon, so there's always the option of getting that (hopefully free) then selling it on eBay and buying a sim-free TD2 instead. It never gets any easier to make choices, especially now that 18 months seems normal.
Double post
What's the data plan like on Orange though?
When I was looking to jump ship and was looking at operators direct (as well as through resellers) I found Vodafone and Orange's websites to be almost cryptic as to what, if any, data bundles were included or available seperately.
Pretty useless when your wanting a phone that elevates itself to Smartphone status by virtue of it's many data using features!
When I bought via MPD I went with T-Mobile over the Voda offers purely for the better (and clearer explained...) data tariff. T-Mobile are certainly one of the more progressive operators when it comes to data, and who ever you get your TD2 from or through, be sure that to get the best from the handset you have a good voice AND data plan!
Though I have now learned that my last bill has £6odd on it for simply checking voicemail.......
Niall
A good point - Orange will throw in their data bundle if I stay with them, which at 500MB isn't as good as T-Mobile's 1GB but would be enough for my needs.
The question for me now is do I wait for Orange to give me a good deal and a Touch Pro I can sell, or jump ship to T-Mobile and risk ending up paying much more?
Decisions, decisions...
Informator said:
Wow! Thanks everyone so much for your responses, that's really helped me cement my choice. I really appreciate your feedback. On the strength of this I am going to purchase it on T-Mob via MPD as soon as my stupid PAC code comes through.
Thanks again!
Click to expand...
Click to collapse
Ohh I gave up trying to transfer my PAC code across. It just too much like hard work as I was going from T-Mobile to T-Mobile. The process was request PAC code from T-Mobile, obtain a PAYG SIM with another provider, give them the PAC code and transfer the number to PAYG. Wait a while (!) and then go through the process again to transfer back to T-Mobile.
Of course, each time you want that PAC code they bamboozle you with crap and you'd have to work through the retentions team. They kept going on about end periods, charges etc (T-Mobile this is).
I was expecting to end up without a number at all!
All of this must be complete bull**** as I can see BOTH my accounts on T-Mobile web page so they are on the same computer system with the same provider.
In the end, I simply emailed/text all my friends with the new number. That was far less hassle.
It's things like this that still give the mobile providers a really bad name. Ohh and the fact that I had go through this pain with an Indian call centre at the start and they failed to transfer me three times to retentions.
And to further add salt into the wound, I rang up when I first got my new phone in T-Mobile and they said "Ohh, you can't cancel until 17th June without a charge as that's when the contract runs out". So I duly created a task in Outlook on 17th June to cancel and they said "But of course, you've just paid for another month"...
Charletons the lot of them! ;-)
Cheers, Rob.
goonerjae said:
Why not go through carphone warehouse and get the TD2 on orange
you wont loose your loyalty bonuses !!
i dont see what the issue is ?
Click to expand...
Click to collapse
Because if they are anything like T-Mobile, this will be classed as a new contract.
Rob.
Informator said:
A good point - Orange will throw in their data bundle if I stay with them, which at 500MB isn't as good as T-Mobile's 1GB but would be enough for my needs.
The question for me now is do I wait for Orange to give me a good deal and a Touch Pro I can sell, or jump ship to T-Mobile and risk ending up paying much more?
Decisions, decisions...
Click to expand...
Click to collapse
I think T-Mobile on Combi 30+ wnk is unlimited, fair use...
Rob.
Both Orange and T-Mobile are "unlimited", but last I checked thir fair use policy was 500MB for Orange, 1Gb for T-Mobile. (And 200MB for O2, out of interest.)
Well, i'm with T-Mobile and i've finally finished my contract. I've hated t-mobile ever since i started it. Terrible signal, terrible internet speeds, terrible customer service and terrible prices for upgrades. To upgrade to a Xperia X10 from my G1 (not upgrading though, as i have a Nexus) it would extend my contract, cost me an extra £10 a month (so up to £30!) AND the phone would cost me £290! I mean, i can get hold of the phone on its own for £230!
Basically, i cannot stand t-mobile any longer and i was wondering what operators you are all with and how happy you are with them.
My girlfriend's on Orange so i'm leaning towards them at the moment.
Cheers guys
I am also in the same boat but I think I have to choose Vodafone or 02, I believe they have the best mobile internet in the UK, been happy with t-mobile most the time but signal is non existent in my work place, think it's because they have the **** spectrum. So I can't see any improvement until the gov auctions off the better part but that won't be till 2011.
I left T-Mobile for O2 a few years ago and have not looked back. Orange are also good though - if I ever ran into an issue that prompted me to leave O2, I'd go to Orange.
O2 PAYG,quite good
get lots of free texts and minutes,plus 3g allowance for a month worth 7 quid
Just rang up and cancelled, meaning to do this for a while August last bill, might order a few free sims to test how the networks are.
I've been with T-Mobile for 15 years (since they were Mercury One2One). I haven't had too many problems, although I'm probably only still with them because I was getting a loyalty bonus.
One thing to bear in mind is that they are merging with Orange so we will be able to use their network, so it might be worth seeing what they will offer you in the way of reducing your bill if you stay with them, especially as you don't need a new handset.
I think also the data allowance is better on T-Mobile as well (I get 3GB), I think you generally get less with the other UK networks. Also roaming data is quite good (£10 for 50MB in EU).
Good point. I might ring up and threaten to cancel to see if i can get a good deal out of them
Thanks for your help everyone!
You'll find lots of people saying every network has the worst coverage and the worst customer server and the worst deals. The truth is...
Network Coverage:
All networks have pretty good coverage, except Three. They will roam you onto Orange as their 2g backup, and if you use 2g alot they will hassle you and posibly cut you off.
In my experience Orange have the worst overall coverage out of the 4 other networks.
Three and T-Mobile have a RAN sharing agreement which means they share 3g radio towers, so they curently have very good 3g coverage. Three are on a push to upgrade their 3g network so this can only help.
You're best bet is to find a friend with the network you're thinking of going to and check reception in the main places you will use it. Probably home and work. If you can't find a friend then go pick up a pay as you go sim for 1 pound and use that to check. You can actually get free sims from every network from their website too.
Every network has blackspots - some really bad, and this usually leads to some forum rant about how that particular network is total ****e, with another one 3 posts down about how that network's reception is amazing! It ultimatly depends where you live.
Worst customer service
Although some networks have been known to have totally terible customer services in the past (three), most have shaped up and are reasonably good. Like everything the experience goes up and down over the months, and todays amazing network is tommorows dog. If you had a reall bad experience with t-mobile then move (see next section), if only for your own sanity! Otherwise you'll probably have a short fuse every time you call them from now on.
Again ask friends etc about how they're finding customer service. Usually one or tworeally bad experience end up in rants on forums, and the worst stories always stick in the mind.
worst deals
Staying with the same network will never get you a great deal. Most networks have a ratio that the retentions team look at. It shows how much you use your phone and how much it has actually cost them. For example if you have 900 mins and make mostly t-mobile only calls you'll have a better ratio than others. They also look at how long you've been with them, how many months out of contract (before u took a new phone etc).
All these things means that _sometimes_ people get amazing deals, because the specific person you speak to decides you ar worth keeping no matter what. Typically tho you will end up calling customer services yourself and talk to a minion who spouts the standard deals and has only a marginal discount to offer.
Remember if you move network you will ALWAYS get a better deal. Look at all the new contract deals out there, even at places like phones4u. Dont every expect your network to match those, they wont. There may be the odd story about someone getting some amazing deal, but its rare.
Just get you PAC code and use it with a third party seller to get the best deal you can. And dont look back.
Interesting comments.
I've been with T-Mobile ever since I moved to the UK two years ago. My contract ran out a month or so ago and I was looking around if there are better operators. Everyone had something bad to say about all of them: O2, Vodafone, Orange, 3 - but no one said anything bad about T-Mobile. My experience was also quite good with them, so I stayed
I guess I should try other carriers just to see what kind of coverage and speeds they provide, but T-Mobile meets my needs fully, so I don't see any point to leave.