Database Develop

Personal gmail being sent to my Blackberry message folder on AT&T Tilt- help!

Hi,
I need to start by saying I'm not at all good with technology. I'm old. I got this device to shave 10 years off my age and start texting. I've searched this forum for an answer to my question but can't find it. The AT&T support folks are totally hopeless, and the HTC support folks wouldn't help me because I am having a Blackberry Connect issue. RIM won't help me because AT&T doesn't have a support contract with them! So....help please!!
Problem #1:
I got my AT&T Tilt and set up IMAP for my gmail account. It showed up on my "today" screen and worked beautifully. Then I set up my Blackberry enterprise account so that I could receive work email- it also showed up on my "today" screen. Set up worked. HOWEVER....now ALL of my email, including my personal Gmail, is going into my Blackberry folder. Of course I do not want to mingle personal and work email, but can't seem to fix the problem. Any suggestions?
Problem #2:
Also, Blackberry Connect forces one to set a password, and now when my phone goes to sleep for 30 seconds and I wake it up, instead of seeing the "today" screen I am being forced to enter a password. Is there a way around this?
Lastly, if I am set up to receive work email, does that mean that work can see my personal emails (assuming I get problem #1 solved) and text messages? If so, I'm going back to carrying around my work issued Blackberry and this personal device for everything else.
Many, many, many thanks in advance for helping this old dog learn new tricks!

AT&T's data group should be able to help you out. They support both the Tilt and Blackberry Connect. Keep complaining until they move you to a higher tier support.
I think your first problem may be becasue you have your BIS (blackberry internet service) setup to take your gmail account into your blackberry. Go to http://www.mycingular.blackberry.com/ log on and delete your gmail account if it is shown there.
Second problem is more difficult so you might want to try on www.blackberryforums.com. In my case, the blackberry it policy (set by corporate) requires the password and the timeout period. If that isn't the case with your company, you can disable the password or change the timeout. I'm not sure how to do it with Blackberry Connect software through. You can also look on the Tilt to see if that is requiring the password. Go to Start, Settings, Personal tab, click on Lock.
Last issue, if your email comes through the blackberry enterprise server, the company can see it, text, email, im. If it is on your Tilt's mail applicatoin, they can't see it. That is my understanding and you may want to check elsewhere.
Regards-Michael G.

Check Yahoo email on AT&T tilt.

So I want to check my yahoo email from my AT&T tilt, however according to AT&T there is NO way to do it unless I pay Yahoo $20/year for something. I had it all set up when I first got the Tilt a few days ago and it worked intermitt for a while, but quit last night. After calling tech support they wanted me use xpress mail, but that does not get all the folder info from yahoo.
So, per tech I deleted the accounts, hard reset (I soft reset at the bloatware load) and now I need to install a new email account to check yahoo. After doing so, I get an error that says to check my user name and password...but I know they are correct. I did not get this error before, just got intermit email retrieval.
Is there a chance that when talking to tech they notified yahoo or flipped a switch or something so that there is no way I can do this now.
OR is there a way to check my Yahoo email without using xpress mail...OR by using xpress mail and being able to see all the folders I have in yahoo?
Thanks much...I tried the wiki and the search but did not find any info...although I am sure someone will point me to the solution right away.

outlook on your device should auto detect settings for yahoo, mine works fine and i'm not payin yahoo a cent for access

It does auto detect the pop stuff when I am setting up the email account, however I still get the "check password and user name" error.

i have no problems here...are you sure your putting in the right passworkd username?? lol iot happens to me also

Yahoo used to have a great add on app similar to windows live for hotmail but they put out a new one that blows and didn't allow you to sync your mail with outlook. Thats why I switched to hotmail. Plus i love being able to sync my contacts with my hotmail account.

there's another alternative,one of these threads shows how to direct all mail to a server and just set outlook to that to get everything you need from it

Well...to make me even more mad...I leave the house, go for a drive with the same "bad user name and password" and all of a sudden...BLING...I have mail! So I guess I have the right user name and password. WTF man? I just do not get it...and of course the knuckleheads at AT&T don't get it either. At least I have a non-bloatware phone now...stock ROM though.
Appreciate the help and continued comments.

stock rom shouldnt have to do with it but then again anything is possible these days.i never came across that issue with my old tornado,my 8125,hermes or my kaiser

At this point it still working, but I have little faith that it will continue as such.
Still reloading all my cabs after the reset...forgot I already put that much in this thing...might need to rethink it some. I will flash this sucker sometime soon...still have 20 days to return it if I am not happy.
Thanks again,

Well...that did not last long...it is back at it. Again with the "check your login and password" error. So, could there be a connection issue... ie. do I have to be in 3G to get email? I am on the edge of 3G coverage here.
I just do not get it.

since you get service on and off like that, it may be a different issue. being on 3g or not doesnt affect it, only affect the speed of your transfers.
at this point i dont get it either, maybe it's somethign wrong on Yahoo's end. could be blocking access to their yahoo mail service, making you sign up for their paid service or using thier new app yahoo 2.0 soon to be 3.0

I can't believe someone still uses Yahoo mail when there's Gmail.. It just boggles my mind.

yea i use gmail and comcast mail and have everything forwarded thats important to my gmail.i tend to use yahoo mail only for spam

Gmail has the best hands-down no-argument spam filter.
And charging people for POP3? Are you freaking ****ting me? What is this, 1980? How about charge them $1/email? Fraking ridiculous.

Well, I see you all don't like Yahoo...but that is what I use and I really like it...been using it for years. EVERYONE knows that email address and I I can't risk not having it for now.
But, this morning as I am talking AT&T about this thing...I explain that I have friends that get Yahoo mail...she says "it won't work, there is no way to do it"...then I tell her there is a forum where I posted this question and she says "look sir I do this for a living and I can assure you it will NOT work"...right then I get Yahoo mail on my phone. I tell her, "you might want to think about your line of work a little, or even switch careers and be a coffee jockey somewhere...cuz I JUST GOT YAHOO MAIL ON MY PHONE!!!".
Needless to say she was speechless for like 2 minutes. Then I concluded the call.
For most of today...while not in a 3G area...I got emails. I still don't get it.
I will look into the Gmail thing, however I just can't afford to not have my Yahoo account right now. Years ago I looked at Gmail and it was a joke...this was like 8 years ago or something...so I am sure it is greatly improved.
Thanks again for the help,

I get the same issue listed above, was there ever a fix for this. I've tried everything listed in the thread. I can't drop my Yahoo because I have way to many personal and business contacts linked to this e-mail. I just can't figure out why it is giving me password errors, any advice?

Local399 said:
Well, I see you all don't like Yahoo...but that is what I use and I really like it...been using it for years. EVERYONE knows that email address and I I can't risk not having it for now.
Click to expand...
Click to collapse
Was using yahoo and hotmail for the longest time too so I understand your reluctance to switch, AFAIK you can set most these web mail services to forward mail to another address and also have a "reply to:" feature this will make it easier for you to migrate to a new address if ever you do decide to do so. I migrated to Gmail a few years back because they had free POP forwarding. Now that I don't have a PC at home I use my device for all my email. Currently I have 5 email accounts on my tytn2.
3 Gmail = 1 for personal , 1 for forums i join, 1 for mobile , 1 Live Hotmail = the occasional straggler emails, and 1 Yahoo = the occasional straggler emails.
Oh and I don't use POP anymore all of the above are IMAP [Gmail also has free IMAP forwarding]

Yahoo does not provide POP3 email forwarding unless you pay $20 a year for "MAIL PLUS"
see this
http://help.yahoo.com/l/us/yahoo/mail/yahoomail/manage/manage-69.html
you can get your email here
http://us.m.yahoo.com/
on your browser

I got yahoo mail though the AT&T application XpressMail, it worked all the time and you can schedule it to check your email at an interval, its free i havent been charged whatsoever unless its because i use it through wifi. the great thing is it integrates with mobile outlook, i would advise installing that at least so your yahoo problems are solved

Yahoo Go
I used this one and it worked out well, Yahoo Go 2.0. I can't find the download link as i'm in a rush out the door. But this manages your yahoo mail rather well and has other nice features. When I get the my study spot I'll try to find the link and post it.

AIM/e-mail problems with AT&T Tilt

I have a new AT&T Tilt, straight out of the box with no modifications. I have it set up to track my Yahoo email account and my AIM account. However, both of them have big problems updating. On AIM, it takes almost a half-hour to receive or send a message after the message is actually sent. The email client is also telling me there are no new emails, even though I actually received emails in that account over four hours ago. I'm using the default IM client for AIM, because I have unlimited SMS with my plan, and I need to have AIM open all the time and be able to receive IMs even when the phone is asleep. I don't see why it should take this long regardless, considering I have three (or at least two) bars on EDGE at all times.
Does anyone else have this problem and/or know how to fix it, is possible? I need to be able to send and receive IMs and e-mails instantly at any time, and if the Tilt can't do that, then I need to find a different phone, which is a shame, because I really like the other features and the phone in general.

are you paying for your internet service?

Yes, I have a plan with unlimited data and SMS.

What is the deal with this phone? I just sent an email and it arrived over three hours later. I am required to have working email for my job, and this can hardly be considered working. What is wrong here? I don't see how all the other working professionals here can possibly be accepting of this and still consider it a good phone if it can't even handle simple email and IM. This is insane, considering no other phone offered by AT&T has this many useful features, and if I have to replace this phone it will certainly be a downgrade.

I don't think anyone else is having the same problems as you, which is why you're not finding anyone agree with your complaints.
Usually if you send an email and it arrives late, it's usually because of etiher the sending or receiving mail server, not because of the sending device. I have confidence that the email got from your phone to the email server just fine, and in a very reasonable amount of time.
Also, is there no 3G in your area?

AIM (instant messaging, not email) has always been delayed on all of the windows mobile devices I have used over the years (& on both Tmobile & at&t).
ATT is much faster than Tmob, but there is still a huge delay. That's why I stopped using IM'ing altogether.
As for emails, I set up an exchange email address on my website because for the last couple of weeks I have been unable to send or receive any emails through my AOL account. I have been going back & forth with AOL's tech support this whole time. My emails worked for a just one day during this whole time, & hasnt worked since! Whenever somebody emails me it tells them my mailbox is full even though I only have 29 emails! I erased all of the messages in my spam, sent & trash folders & still nothing. My AOL is what I have been using for many years for everything, its even on my website & all of my business card!
No as for the delayed messages, you may want to look into Push mail (using an exchange server). Do a search for it here & you'll see there are quite a few solutions (some free, some not). Push mail is essentially "instant" if you set it up that way & have decent reception.

I don't see how there could be problems with the email server, I'm using Yahoo mail, and I can send/receive emails fine with my PC, but if I email someone from my phone it take hours for them to get it, and if I receive an email, it takes hours for it to show up on the phone (though it still appears in my inbox instantly if I access it from my PC).
DJayRage, I'm not talking about delayed IMs, I'm talking about it would be FASTER for me to get in my car, drive across the state and tell them personally.
Also, I was told there was 3G in my area, but whenever I scan for service it auto-connects to EDGE, so I assume that's not the case.
I wish I could blame this on something other than my phone, but when it doesn't work, and nobody else is having this problem, I don't see what else there is to blame. Everything on my phone is stock. I'm using the Xpress mail thing or whatever it's called, and the 3-in-1 IM client that comes with the phone, so there aren't any 3rd party mods or anything that could be interfering.

Oh that may be your problem (Xpress mail). When I purchased my Tilt a couple of month's ago the ATT salesman told me not to use it because they've had nothing but problems with it. He wasn't specific, & I didn't ask what problems they were having. I use the built in mail app & that works fine for me. I get my Gmail, my Push mail & my AOL (when it's working) through there with no problems.

How do I do that? On the phone and in the instruction manual it said I needed to get the Xpress mail to check my yahoo mail. Also, do you think that using the built-in AIM client is what is causing the slowness, and that a 3-rd party app would work better?

Click on the envelope button on the button right hand side of your device. That opens up the default WM messaging application.
Once in there click menu - tools - new account. That's where you setup your accounts & options (since you want your emails sent & received as quickly as possible make sure to select "send & receive every 5 minutes". Also check off the the box in adanced settings that says "send mail when I click send" or something like that). Those options may drain your battery faster but that's about as quick as you can get emails, short of using a PC or setting up a Push Mail type account.
I never even opened up the manual that came with my Tilt. Any questions I had with my device I found answers for them here by searching (hint...)
Have you checked if you have 3G in your area?
I've yet to use the AIM app on my Tilt so I can't help you with that. Everytime I log-in to AIM I get random rappers spamming me trying to get me to check out their music.

How do I check if I have 3G in my area? Whenever I connect to the internet and it says searching for EDGE/3G, it always just connects to EDGE, so I assumed I don't get 3G. It's actually weird because other people have told me that we do get 3G around here.

Where are you located? You can check here to see if your area has 3G
http://www.wireless.att.com/coverageviewer/popUp_3g.jsp

DJayRage said:
Click on the envelope button on the button right hand side of your device. That opens up the default WM messaging application.
Once in there click menu - tools - new account. That's where you setup your accounts & options (since you want your emails sent & received as quickly as possible make sure to select "send & receive every 5 minutes". Also check off the the box in adanced settings that says "send mail when I click send" or something like that). Those options may drain your battery faster but that's about as quick as you can get emails, short of using a PC or setting up a Push Mail type account.
Click to expand...
Click to collapse
When I push the envelope button, it brings me to the same thing it brings me for my old email account. There is no Tools option in the menu, and when I click the new account button on the screen, it gives me the same setup I went through to set up my current account after installing the xpress mail thing. There is also no option in the options menu for the s&r every 5 mins or the other thing, either.

.......bump?

i use im+ for iming. Its realtime and im on edge network with T-Mobile and no delays.
as for the email... maybe your push setting is at every few hours?

sakuyatech said:
.......bump?
Click to expand...
Click to collapse
Sorry for the delayed response but I'm still not getting my aol emails, which is what I registered on here with. Can you install Capsure (free app that you will find here with a quick search) & send me a screen shot of what your email inbox looks like? I never used Xpress mail, but it sounds like Xpress Mail took over the Envelope button so it goes there instead of the WM6 Inbox (default).
You may try reassinging it start > settings > personal > buttons > (mine shows button 2 assigned to "messaging", what does yours show?).
PS my email address that you can send the screen shot to is rage at djayrage.com

By the way there's an ATT store by my job & the sales guys come into the building I work at all the time (dropping off phones to clients) so I asked one of the them the other day more details about Xpress Mail (this was the same guy that sold me my phone & told me NOT TO use Xpress Mail).
He said Xpress Mail fetches your emails, stores it somewhere on ATT's server's, & then eventually "pushes" it to your device. (Opposite operation for emails being sent). So that may be what is causing the lengthy delays. You may have new emails sitting in your email providers inbox, but they may not be on Xpress Mail's servers yet.
Just use the default Messaging application & cut out the middle man (Xpress Mail).

Well, it was set to messaging, so I guess it wasn't using Xpress Mail after all, regardless, I uninstalled Xpress Mail, deleted my email account, and added it again, so hopefully it will work better this time.
I will also try IM+ as well and see if it works better.

Any updates? How's your emails working now?

Seven (push email), Tilt and WM6.1

Anyone here using Seven on their Tilt with the new ATT Rom?
I've been using it for about 2 weeks just fine with no problems whats so ever. Now since flashing my ROM I started having issues.
The two main ones are that messages are not getting marked as read back on the server side and that composed messages are not being sent.
Anyone else here seeing this?
I am running the official ATT WM6.1 ROM.
Thanks
David

It's 6.1 that's screwed it up.....
Yeah...I had the same issue, back when I flashed my first wm 6.1 rom...I don't believe the latest version of seven's mail client is officially approved for 6.1. I ended up getting a free account on mail2web and using the aggregator service they offer to push mail from my other accounts to my Tilt by way of Active Sync. It's turned out to be a much better option, and you can't beat free. I do miss the seven client though, it's a nice peice of software.
you can get a free account with mail2web at
http://live.mail2web.com
good luck.

mandaryn said:
Yeah...I had the same issue, back when I flashed my first wm 6.1 rom...I don't believe the latest version of seven's mail client is officially approved for 6.1. I ended up getting a free account on mail2web and using the aggregator service they offer to push mail from my other accounts to my Tilt by way of Active Sync. It's turned out to be a much better option, and you can't beat free. I do miss the seven client though, it's a nice peice of software.
you can get a free account with mail2web at
http://live.mail2web.com
good luck.
Click to expand...
Click to collapse
Thanks.
I have access to an Exchange account but I use Gmail for my mail and like that Seven keeps it synced up where as Exchange doesn't.
I guess for now I am going to go back to Gmail/IMAP.
David

seven working fine for me, but i'm not using the latest at&t ROM (see my sig)

In the Seven forum they say that some of the 6.1 roms do not work properly and they hope the next version, due any time, will correct this.

texas said:
Thanks.
I have access to an Exchange account but I use Gmail for my mail and like that Seven keeps it synced up where as Exchange doesn't.
I guess for now I am going to go back to Gmail/IMAP.
David
Click to expand...
Click to collapse
have you considered forwarding a copy or your gmail to your exchange account, although i appreciate the mails wont be synced with your gmail account

jfran said:
have you considered forwarding a copy or your gmail to your exchange account, although i appreciate the mails wont be synced with your gmail account
Click to expand...
Click to collapse
I did that for a while but got tired of trying to keep of with mail of Exchange and the Gmail. I know I'm picky. <G>
Thanks
David

I just reinstalled Seven after upgrading to 6.1 (AT&T rom) and Seven is working fine for me.

It's working fine for me on both 6.1 and 6.5 now.
However, I don't know if you all know that when you setup an email account to SEVEN, your phone automatically sends an sms to an England number +447624802625, which will charge you an international sms. This will happen when you add one and every email account. Here is the confirmation from SEVEN:
abackholm - SEVEN's Site Admin said:
First of all, thanks for everyone supporting SEVEN in participating the beta program. Your efforts have continued to help our software reach higher quality and become more reliable. Sincerely, being a non-commercial offering that does not earn SEVEN a dime, we sometimes put you in a difficult spot: the setup is not necessarily optimized for the end user, but rather to maximize feedback and exposure SEVEN gets for various features and setup configurations.
In this case, we want to test the phone number validation using SMS.
(1) In production deployments we need user's phone number (instead of IMSI) to be able to send SMS triggers that wake up the client so that there is no need for always-on data connection - to conserve bandwidth and battery.
(2) In production deployments the SMS would be zero-rated, but that's unfortunately not an option in the beta program as operators are not participating with beta testing in their mind. In such deployments, there is no need for multiple SMS-to-HTTP gateway numbers, and thus our setup only supports using one at a time. As the beta program is global in nature, majority of users will always have to use an international number.
I apologize for inconvenience this causes. I realize that those who need to reinstall the client very frequently are especially vulnerable. However, I'd like to remind that participation in the beta program is entirely voluntary.
Click to expand...
Click to collapse
And luckily some solution has been found:
Hi guys, the problem is over for me as I found a trick for this. There are two ways:
1. I just install and run SEVEN with an OUT-OF-MONEY SIM so that it could not send any international sms. I don't know if you have this in your country or not but here we have 2 different accounts for one SIM, the main account and the promotion account. With the promotion account we can use most of the sms, 3g, gprs, phone services but not international sms/calls and value-added services (like buying ringtones, games etc), and the main account covers those things. So I've tried a SIM without money in the main account and everything goes great though it could not send an international sms. When I put my other SIM in, it does not request me to activate Smile
2. I've tried to install and run SEVEN without a SIM, and turn the wifi on when I add emails. SEVEN requested me to input my phone number and I did it. Then when everything is done I just insert my SIM in, and everything worked fine, no more international sms.
Cheers!!!
Click to expand...
Click to collapse
and
I can add that I have just disabled the phone connnection and connected via wifi when adding an account. This also works.
Click to expand...
Click to collapse
You can find more information from here:
http://community.seven.com/forum/viewtopic.php?t=2749

Email hangs on "disconnecting"

It's taken me a while but now I am convinced that no matter if I have my Fuze connected to charger or not, every morning is it hung up on email "disconnecting" and I usually have to soft boot. Sometimes I can change applications, sometimes it won't let me, to cause the email program to resume. I have it set to periodically check my email every 2 hours, and it does get some email, but then hangs and doesn't get the rest until I can un-hang it. Anyone know what the problem is? I'm using the original ROM. TIA

Solution?
Did you ever find a solution for this?? I am having the same problem...
Regards,
Joao

No.
The only thing I can do is whenever I want to get email is to either reboot or sometimes I can force is to disconnect, select a different email account and try to log in.

May be,just may be, you have a 'bad' email(s) in your inbox. It affect the sync process.
I once had this problem with my windowslive live account, I cleaned my inbox and I wz able to sync normally.
This is just a probablilty,,,

Xue v.2 said:
May be,just may be, you have a 'bad' email(s) in your inbox. It affect the sync process.
I once had this problem with my windowslive live account, I cleaned my inbox and I wz able to sync normally.
This is just a probablilty,,,
Click to expand...
Click to collapse
Not likely. This has been going on for over 5 months, and I only store mail for 3 days. Sometimes I have to delete the account completely from the Fuze, and start over new. Then it will work for a while. Very frustrating, especially coming from Blackberrys which worked flawlessly for over 5 years.

by the mean 'inbox' i meant about server inbox,,,
well, blackberry sell its email service since 5 years ago, while WinMo OS introduced this pushmail service like,,, a year?
but still, we HTC owner deserve more
HTC: when beauty meets intelligence and power,
Blackberry: email, email, email, email, and prestige,,, LoL
(I'm an iPhone and BB hater LoL LoL, a lot of ppl in my country bought those devices only for its prestige,,,sigh)

Xue v.2 said:
by the mean 'inbox' i meant about server inbox,,,
Click to expand...
Click to collapse
I know you meant server inbox. But, if I make a new, identical account, it works, even though I make no changes to the server, so I do not think it is anything on the server.
Xue v.2 said:
well, blackberry sell its email service since 5 years ago, while WinMo OS introduced this pushmail service like,,, a year?
Click to expand...
Click to collapse
I am not using any "push mail" service. I simply have the HTC poll the different email servers to see if there is any email at a preset periodic time. It usually "hangs" on the same account, even though I have two accounts on the same server. But, I do poll the "problem account" more frequently than the other account, so it may just be the law of probabilities. In any case it is quite frustrating, especially since is seems you and I are the only ones with this problem.

Actually, my problem is a bit different than yours, my phone was never 'give up' on retreiving emails from google and yahoo (which use IMAP4 idle connection). It just has an issue with live account sync.
And the problem was solved (by cleaning my live inbox)
I googled about this winlive issue, and turned out I have lots of comrades LoL