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This is my first post here, but I come here all the time. But I just got some great info from AT&T. First off let me tell you, I got a 8525 about 2 months ago, and I love it, 2 weeks later I find out about the 8925 coming out. So for the last 2 months I have been doing the 30 day trial of a phone. After 30 days I trade in for a new 8525 so I can keep doing that and get the full value of the phone once the 8925 comes in. Every time I ask about the 8925, with no luck. Well today came around and its time for me to trade in again. I asked about it again and I found out great info. I know we have all seen the reports of the Sep 3rd date. But I now heard it with my own ears. This is what I am told.
First shipment of the 8925 is Sep 3rd 3,200 will be shipped in. then for the next 3 weeks 4,480, 3,200, 3,200 will be shipped into stock.
I hope this info makes you as happy as I am. Oh and I was told in her system it was the HTC 8925, she did not have it called the "tilt"
TimSykes said:
This is my first post here, but I come here all the time. But I just got some great info from AT&T. First off let me tell you, I got a 8525 about 2 months ago, and I love it, 2 weeks later I find out about the 8925 coming out. So for the last 2 months I have been doing the 30 day trial of a phone. After 30 days I trade in for a new 8525 so I can keep doing that and get the full value of the phone once the 8925 comes in. Every time I ask about the 8925, with no luck. Well today came around and its time for me to trade in again. I asked about it again and I found out great info. I know we have all seen the reports of the Sep 3rd date. But I now heard it with my own ears. This is what I am told.
First shipment of the 8925 is Sep 3rd 3,200 will be shipped in. then for the next 3 weeks 4,480, 3,200, 3,200 will be shipped into stock.
I hope this info makes you as happy as I am. Oh and I was told in her system it was the HTC 8925, she did not have it called the "tilt"
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Hmmm....I hope you are right. I don't care what they name the device as long as it is released soon 'cause the wait is killing me!
say......who did you talk to? att customer relations? or customer service? because i might call and try to digg to information myself.......and see if this info can be confirmed a second time......
Woot
Nice, I'll be purchasing one from ATT if they don't remove the front video camera and/or the price is as low as the $499 rumored.
It was someone in sales. They had no more 8525 for me to swap with. But she was able to tell me when the next shipment was in on the 27th. At that point I asked her when the 8925 would be shipped in, and thats when she told me sept the 3rd. I hope this help you get the info too.
nope nada......got nothing...the rep said he can't find any info....was talkin bout maybe it was an hp or nokia that i heard about....so obviously he has no clue or could even find any info on this information..........so i guess we'll just wait and see.....hope when the day comes its not too much of a disspointment
Incorrect Information
HTC representatives are demonstrating the AT&T 8925 to Customer Service within AT&T this week.
The Device will be called AT&T 8925, but it is still commonly referred to the Tilt.
Sadly, the device is will not be coming out on Sept 3rd. The device is however scheduled to be release by the end of September.
I just spoke with Customer Service who went up to the HTC rep in regards to the 8925, and the conversation went like this (litterly):
AT&T Rep: Can you tell me when the 8925 is due to be released?
HTC Rep: The phone does not have a solid release date, but it will be released at the end of the month
AT&T Rep: The customer I have on the phone says he has read on the itnernet that the phone will be released on Sept 3rd.
*HTC rep turns her screen around to show the AT&T Rep*
HTC Rep: That is not gonna happen. *laughs* It will be out by towards the end of September.
Well there you go, a short story of how it happened.
Sadly it was also noted that the AT&T 8925 WILL NOT have the front VGA camera for video calling.
iservealot said:
Sadly it was also noted that the AT&T 8925 WILL NOT have the front VGA camera for video calling.
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Great info, thanks for posting that.
Hmm.. so do I want the front camera to spend more and get the htc version.. or wait for ATT version. The simple answer is to wait for both to be released and compare!
I don't know, the rep I talked to read me the sipping report from her PC. Maybe they are getting a few shipments in before they release it. But its just odd the first date I was given was the 3rd. We will just have to see.
Ok here is an update. I called back and spoke with this really awesome rep.
She checked her system, and at first glance her system showed that the phone would not be released until "mid-late sept". Then she checked her warehouse inventory, and it showed they are in fact gonna receive the phones on Sept 3rd.
She was then sort of confused and figured that they might be getting the phones early, but not actually start selling them until a later date.
I for one am very excited for sept 3rd because after continuing to talk to her, they will be sending me a free 8925 (tilt) with free shipping and taxes waived. I have been having multipul problems with my phone, and she got it approved to be sent out to me as soon as the warehouse gets em.
Wow that is nice. And its great to get confirmation on what I was told.
iservealot said:
I for one am very excited for sept 3rd because after continuing to talk to her, they will be sending me a free 8925 (tilt) with free shipping and taxes waived. I have been having multipul problems with my phone, and she got it approved to be sent out to me as soon as the warehouse gets em.
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Ok wow, I officially hate you!
wow, what did you have to say to convince them of that? how much did your current phone cost? was it much less than the kaiser and they still will give you the kaiser completely free?
getting mine on sept. 3rd
yeah, i too am getting my 8925 free with no shipping cost sent out to me on the 3rd, or so im told. due to the fact that i have had 4, yes 4 8525s sent to me becfuase everytime i dl i cooked rom it shuts out my internet and cingular cant fix it, and im to lazy, they just kept sending me some. well i finally went trough about 10 differtent people and said i want the 8925 when it came in after turning down about 150 $ in credit they agreed. after they told me they would be getting them on the 3rd. yay me
I have also had about 4 8525's. They have also credited my account hundreds of dollars already because of issues with the phone, and my account in general.
hopefully this 8925 will solve all my issues!
getting my 8925 free
mr_nonshalant said:
yeah, i too am getting my 8925 free with no shipping cost sent out to me on the 3rd, or so im told. due to the fact that i have had 4, yes 4 8525s sent to me becfuase everytime i dl i cooked rom it shuts out my internet and cingular cant fix it, and im to lazy, they just kept sending me some. well i finally went trough about 10 differtent people and said i want the 8925 when it came in after turning down about 150 $ in credit they agreed. after they told me they would be getting them on the 3rd. yay me
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Friends, I have the same situation..exchanged 8525 3 times already due to bad quality, lock-ups while charging etc. etc. I called AT&T Customer Service and after many transfers to all places including data exchange department, I was told people who are posting that they'll get 8925 is NOT accurate. I am NOT trying to imply here anything at all except expressing my frustration with 8525 and AT&T. Those who succeeded..did you call any specifc tel no. spoke to any particular department? any pointers will be appreciated. The people I spoke to including their supervisors had NO clue about AT&T Tilt/8925 ..frusrtated user...
I called today. First time, no record of that unit in the computer. Second time, same thing, but at least they had heard about it. Third time... third person...no dice... didn't hear about the phone, don't know when its due in, no way to check the record of what may or may be in a warehouse.
Went down to the store, following a post made in the hermes forum. Talked to the manager. Manager was a phone geek. Knew about the phone, liked the fact that I had the kaiser home plug in on my 8525. But, he couldn't confirm or deny when the phone was going to be in, as he said it simply wasn't in his system yet. I told him some of the things that have been posted here "my friend said they are on a list for shipping when it comes out" yadda yadda yadda.
End result, some total of 3 hours later, nothing.
So, as sharmahw above said "Got any pointers or anything"?
We will now know in less than a week......one way or the other
d
dwella said:
We will now know in less than a week......one way or the other
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LOL!!!! 8525 release anyone? Heck, 8125 release anyone?
(Both phones went through this same multi-month experience of "It's gonna ship on MMMM, DD!!! - I heard it from the CEO/President/Brother-In-Law/etc")
I'd love to be wrong, but I'm not holding my breath for any sort of confirmation!
Richard
I talked with 2 reps today, both in-store. One, from Cornelius, NC, said to check phonescoop.com. Yeah, I thought the same thing as you upon hearing that.
The second rep, from Charlotte, NC, knew of the phone, and was pretty much just repeating that she'd heard the 3rd of September, but only from websites, and not from anyone within the company.
Kind of funny, but, eh, wouldn't the reps be demoed the phones no shorter than a week before they hit market? Some regions may be demoing them, but the NC stores have no clue.
Confirmed. Just poped in yesterday to T-Mobile on Princess St., Edinburgh, asked for it and manager just took out one from under the counter.
In his opinion i signed the first contract in the UK (been in the shop at 7pm, stock arrived at 6pm) but I doubt it .
So for £100-handset, 12months contract, £20/monthly this toy is mine.
!!!!!!
That is ridiculous pricing!! I wonder how fast I can get up to Edinburgh...
Just been on the T-Mobile website, and they seem to be in the process of updating a few things... and the Vario II has gone missing from the list of available phones, so it looks like the Vario III may be coming!
Think they started shipping last Wednesday if you phoned them up. I phoned on Thursday, got mine Friday.
First contract in the country indeed
Me too, phoned Thursday, got mine first thing Friday 26th.
mtodak said:
Confirmed. Just poped in yesterday to T-Mobile on Princess St., Edinburgh, asked for it and manager just took out one from under the counter.
In his opinion i signed the first contract in the UK (been in the shop at 7pm, stock arrived at 6pm) but I doubt it .
So for £100-handset, 12months contract, £20/monthly this toy is mine.
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Heh, I've had mine since last Saturday! Some have had theirs since last Thursday, so that store manager is a week behind the times!
Sigh....
Did we really need yet another thread about T-Mobile availability....?
Anyway, give it a few more hours and the place will be flooded wit AT&T Tilt..
To be fair though, most of the other posts in the threads about T-Mobile are relating to upgrades, and no-one has really said a lot about pricing and contracts etc. I'm on O2 at the minute, but I like the look of Web 'n Walk and obviously am very interested in the Vario III, so I'm keen to hear what kind of prices new customers are looking at. I also want to be able to walk into the store and take a look at the handset, or order online, where most of the other posts (if not all) involve customer service phone calls.
Well, I got mine through Scancom. Ordered last Friday, £0 for the phone, on the Flext 35 package with 1gb WnW at £37.50 for 18 months.
What trials and tribulations did you have to go through? What was your end result and were you happy with that end result? Here's a brief outline of what i went through.
I recently bricked my phone and had to spend almost 2hrs at an ATT store making arrangements to get it replaced under warranty. Since i bought my Tilt on Amazon (got a deal w/a new line of service for $50 usd.) Amazon told me to talk to ATT, ATT said talk to Amazon, ATT told me to go talk to the local repair shop. They were closed, and i had no phone cept the paperweight that was my Tilt. Since all this was on a Sunday everything closed early and i ended up buying a cheapo "Go" phone to use.
Called ATT warranty support from work, they said they never even saw the Tilt on my plan but they did see that damn Go phone. Thats when i was told to go to the store and show some ID and what not. Everyone was really helpfull at the store and after waiting on the phone at the store, we eventually got to the people that can replace the phone.
The only thing that sucks now is that i'm getting a refurb as a replacement, but beggars can't be choosers.
I do have a few questions now though. Right now the phone doesn't start up at all, should i worry about ATT spotting what i did wrong? If so should i find a large and powerful magnet in the hopes of corrupting or erasing the data on the phone? I'm just curious what other's went through having to replace their phones and am only partially kidding in regards to magnet thing.
I'd also like to stress that i'm not asking for any criminal malfiesence, just the story you have and how hard/easy was it for you to get your phone replaced. It doesn't have to be an ATT phone either.
I also bought my Tilt through Amazon on their $50 deal last month, and mine experienced the Red Light of Death RLOD within 2 weeks. Took it to the local ATT store, they said I needed to deal with Amazon since the phone was less than 30 days old.
Went to Amazon.com, filled out the forms to return/exchange the device and within two days, I had a new Tilt. I can't believe how easy it was. During those two days, I went back to my old Symbian powered Nokia 6670.
Before I packed up the old Tilt in the box to return, I tested it with the new battery, and it booted up (which allowed me to reset the device)....so for grins, inserted the old battery into the new Tilt and experienced the RLOD, so in my case, my dead Tilt was due to a defective battery.
Lessons that I learned...1. if my new Tilt dies, make sure the guys at the ATT store give me a new battery to try. 2. Keep a spare charged GSM phone in my cars in case if my Tilt dies while I'm out (I was a T-Mobile/Voicestream customer for 10 years before switching so I have a box full of GSM phones). 3. Amazon.com is really easy to deal with.
Snowreaper said:
-snip- I recently bricked my phone -snip-
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And because you broke it, it's AT&T's responsibility to replace it?
That being said, when I first got my 8525 after my Wizard died, I bought it from ebay and it developed a problem. Call up AT&T on the hardware line and tell them that your Tilt won't turn on anymore. If they give you static, ask for a supervisor. You'd be very surprised how well the "supervisor game" works is all situations.
I bought mine from NewEgg & around 30 days in "up" on the d-pad stopped working 90% of the time. I took it to an AT&T store, showed a rep the problem & he gave me the number for the warranty exchange. I called them up, explained the issue & 2 days later I had my newly refurbished phone (verified with ~1 hour inbound & outbound usage each). The new one seems to be working without issue so far.
Overall I'm satisfied with the AT&T support on this considering they don't offer any paid extended coverage on the phone anymore.
ok it seems like everytime i exchange my device something goes wrong with the next one as im sure all of you can attest (on my forth exchange). The last time i brought it in they offered me a different device and of course i turned it down because tilts are the top..but now the fuze is out..how long do you think till they have refurbs avaialble..as soon as the 30 days after it was released is up? (for new device exchanges) or longer because i read in some other posts that people did warranty exchanges on their 8525's and got tilts so just wondering.
i just turned in my old tilt for a new one and asked the tech about the fuze... he said he didn't know the release date but they'll have them a month after the release. not sure on how accurate that is, but hope it helps. cheers
I would say keep your eye on the ATT website...when the Tilt is no longer available they will probably upgrade it then .
sounds right I figured it was probably a month..just hope when I exchange it I don't regret switching.. well hopedully I can test drive it in that grace period they give you with exchange by mail
When I was having problems with my Blackjack after the 4th time they gave me a Tilt.
YEAH JUST A UPDATE U CAN BUY THE ATT FUZE RIGHT NOW. ITS BEEN ON THE WEBSITE. $299 with 2year contract n after $50 MIR
I don't think they'll be handing out Fuzes anytime soon. I am sure they still have plenty of refurbed Tilts left. By the time they are offering upgrades, the 1-yr warranty on the Tilt will most likely be up.
Although I suppose that's not quite as relevant now that you can actually insure any* device on AT&T now.
* Except iPhone
When they stop offering the Tilt, they'll offer the Fuze as an upgrade from a defective item. I had an 8525 that broke 5 times. Everytime they said I had to stick to the 8525. Then on the last time, the CSR said they stopped offering the 8525 so I can upgrade for free to the Tilt.
On a side note, I played with one today and I do not like the phone. All of the features are great, but it feels like a "Klunker". Smaller screen, thick, have to pull the battery cover to get to the SD card. Don't think I'll drop 3 bens on that phone anytime soon. If I am going to spend that much, I'll spend a little more and get a better HTC item. My opinion anyways.
my friends brother told me that i could upgrade to a different phone like the blackberry bold when it got released...but i think my one year is up allready...dammit
god, i thought i was the only one calling into warranty repair every month! lol i felt like such a jackass!
i think i am on my 10th tilt? im out of warranty now but they did me a huge favor sending me another one...and im having a problem with my hardware keyboard and d-pad locking up randomly but rarely..hoping its just the custom ROM and not a hardware issue! haha
as for the fuze being a warranty replacement, dont hold your breath.
whitehooptie said:
When they stop offering the Tilt, they'll offer the Fuze as an upgrade from a defective item. I had an 8525 that broke 5 times. Everytime they said I had to stick to the 8525. Then on the last time, the CSR said they stopped offering the 8525 so I can upgrade for free to the Tilt.
On a side note, I played with one today and I do not like the phone. All of the features are great, but it feels like a "Klunker". Smaller screen, thick, have to pull the battery cover to get to the SD card. Don't think I'll drop 3 bens on that phone anytime soon. If I am going to spend that much, I'll spend a little more and get a better HTC item. My opinion anyways.
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how soon was the tilt released when they offered the switch? i guess i mean how soon do you thin the tilt will take to stop being offered?
Im sure this thread should be in general but I dont see the tilt being discontinued anytime soon Rep says its still has its own uniqueness it will be around for sometime
Agree with AT&T for once
I have to agree that the tilt has that certain "je nai se quoi" for unique-ness. I also played with the fuze and it is uber thick with a seamingly tiny screen (just felt odd in my hands). I think the tilt is at a good point functionally that it has earned a place with AT&T.
Tilt is discontinued after december i heard? (maybe here?)
And simple way around this is have 2 phones and keep one contract a year off. Once i decide on what i want, the wifey gets the old tilt.
My wife has a Palm from ATT that drops calls. We have exchanged it 3 times now. The last time I exchanged it I asked if it was a problem phone. I was told that it wasn't but ATT has a policy that they will not continually make you exchange a problem phone. After 3 or 4 exchanges you can exchange your problematic phone "for a comparable phone". I was told that I could do it the next time if this new phone acted up. You can ask about this policy the next time you have to exchange a defective phone.
I was not told of any restriction on it having to be a refurbished phone. I am sure they only want to send a refurbished phone, but will send you a new one if you truly have problems. I am always polite and jovial when I call and I have not had one problem getting what I want from customer service in 3 years.
I can contest that you can get a NEW one from warranty this is how i got my Tilt I had a defective Palm end of last year after i got it replaced 3 times and continued to have problems i asked if it was possible to get a different phone that would have the problem. The lady said yes i could get and she suggested the Tilt, They wouldnt let me get the I phone (glad now i didnt) and when i got it brand new in the box a day later.
Another jacka$$ who has had about 8 replacement tilts. Twice had defective back-to-back refurbs. CS offered me a comparable, of which there was none at the time. Recently, I asked about the Fuze and they had no refurbs in warranty exchange. They also told me that an "upgrade" would require extending my contract.
very interesting...i did not know they did this...I am currently on my 4th tilt...and my warranty goes up in late December...hopefully they might do the exchange b4 then if not ill wait for something like the HD with a keyboard...
i just called warranty 15 mins ago..they didnt have the fuze but i got the blackberry bold
I spoke w/ a rep Tuesday night. 5th tilt. Two exchanges last week alone. At the time the Bold was not available. However the Bold released when, two weeks ago? Didnt take too long for warranty to offer that phone. For what its worth a warranty rep informed me that when an upgrade is available in the warranty dept they would offer it to an individual after multi. exchanges. Someone call next week and keep us posted (or maybe something else strange will happen to mine, again).
So my AT&T store got their N6's in-stock but as everyone knows they were recalled. They have no ETA on when they will have more in-stock BUT told me they can still order one for me threw something called the fulfillment center? They said it would take 3~5 days for it to ship.
Is this true?
If they can have them shipped in 3 to 5 days, why do they have no ETA on getting them? I'm reluctant to order one and then have the wait turn into weeks or even a couple months.
I'm almost thinking about getting an S5 tonight at Best Buy for the Black Friday $1.00 dollars deal. I REALLY want the N6 but my S3 is broken and I'm without a phone right now. It broke a just under two weeks before the N6 was due out so I didn't file a claim for insurance, just held out for the N6 and that damn recall crap happened.
I keep seeing people say they are just going to go get one from Best Buy but when I call any Best buy in my state they tell me they never got N6's and their system shows they never not N6's yet people keep saying here on XDA well I'm just going to go get one from BB etc.
kdoggy said:
They have no ETA on when they will have more in-stock BUT told me they can still order one for me threw something called the fulfillment center? They said it would take 3~5 days for it to ship.
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First, the stores have been getting their replacement N6's for the past 2 days. Some stores got them in Tuesday, the ones near where I live got them Wed. Chances are high that, if your local stores don't have them already, they'll get them Friday.
As for "direct fulfillment" taking 3-5 days, it's kind of a random thing. I ordered one around noon on Tuesday with overnight delivery, and it showed up at my door Wed morning. (However, the AT&T website and the call centers all insisted it wouldn't ship until sometime in December.) I've read of some people taking a day or two before they ship out, and then another 2 days for actual delivery. It also depends on if AT&T has physical stock. (Also, if you order on black Friday, it's possible that no one will ship it until the following week - due to the holiday.)
If you want the nexus 6, I'd call your local corporate stores (more than one) Friday around 1pm to see if they got their daily shipment yet and if any nexus 6's came in.
Interesting that the AT&T store did not have any clue when they might receive a re-stock. I also checked another one that is in my local mall, I do not know if it's a corporate store but they said a few weeks.
I do know that no Best Buys in my state show any N6's have ever come in, one of the guys checked the computer for me.
I will go try the AT&T store tomorrow. I would rather SEE the phone I'm actually getting and not wait for it to just show up on my door step!
Thanks for the update. Side note this delay has allowed for my Digitronics TPU Gen 2 N6 case to be here when I do get my phone. Suppose to be delivered tomorrow!
N6 AT&T
No sign of the N6 in at&t stores or best buy in CA. I've checked every day this week. I will check again today.
I ordered mine before Thanksgiving from AT&T website and it arrived yesterday, haven't had any trouble with mine.
adamrandaustin said:
No sign of the N6 in at&t stores or best buy in CA. I've checked every day this week. I will check again today.
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yeah I was able to pick up a Nexus 6 from ATT store yesterday here in Michigan, actually Angola, IN across board from me and I think My local ATT store has couple too and we are actually kind out away from any major city and they had them in stock and I was really surprise they did.
I should have updated the thread. I ended up finding one at one of the Corporate stores here in Grand Rapids, Michigan.
They got them in on Friday.
The At&t store here in Salem, Oregon has them, I just got mine today. The website wouldn't tell me a shipping date so I popped in on the off chance they had them in since the recall. The rep told me they just came in yesterday and were in the back still, then went and got me one. Seems they only have the midnight blue though.
UPDATE.
adamrandaustin said:
No sign of the N6 in at&t stores or best buy in CA. I've checked every day this week. I will check again today.
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I finally found the phone after calling around to other at&t stores in nearby towns. Lesson learned; even though one employee from one store says noone has it, keep checking. They don't know and they dont care. They had three of them in stock and not a whole lot of accessories. As i was buying it, a lady asked me what phone it was and picked one up clueless. The employees barely know what they're selling if it's not a Samsung or iphone. The emoloyees had no idea they were the only stire with the phone in stock. So, the stores don't talk to one another and these were corporate stores, noy authorized retailers.