ok it seems like everytime i exchange my device something goes wrong with the next one as im sure all of you can attest (on my forth exchange). The last time i brought it in they offered me a different device and of course i turned it down because tilts are the top..but now the fuze is out..how long do you think till they have refurbs avaialble..as soon as the 30 days after it was released is up? (for new device exchanges) or longer because i read in some other posts that people did warranty exchanges on their 8525's and got tilts so just wondering.
i just turned in my old tilt for a new one and asked the tech about the fuze... he said he didn't know the release date but they'll have them a month after the release. not sure on how accurate that is, but hope it helps. cheers
I would say keep your eye on the ATT website...when the Tilt is no longer available they will probably upgrade it then .
sounds right I figured it was probably a month..just hope when I exchange it I don't regret switching.. well hopedully I can test drive it in that grace period they give you with exchange by mail
When I was having problems with my Blackjack after the 4th time they gave me a Tilt.
YEAH JUST A UPDATE U CAN BUY THE ATT FUZE RIGHT NOW. ITS BEEN ON THE WEBSITE. $299 with 2year contract n after $50 MIR
I don't think they'll be handing out Fuzes anytime soon. I am sure they still have plenty of refurbed Tilts left. By the time they are offering upgrades, the 1-yr warranty on the Tilt will most likely be up.
Although I suppose that's not quite as relevant now that you can actually insure any* device on AT&T now.
* Except iPhone
When they stop offering the Tilt, they'll offer the Fuze as an upgrade from a defective item. I had an 8525 that broke 5 times. Everytime they said I had to stick to the 8525. Then on the last time, the CSR said they stopped offering the 8525 so I can upgrade for free to the Tilt.
On a side note, I played with one today and I do not like the phone. All of the features are great, but it feels like a "Klunker". Smaller screen, thick, have to pull the battery cover to get to the SD card. Don't think I'll drop 3 bens on that phone anytime soon. If I am going to spend that much, I'll spend a little more and get a better HTC item. My opinion anyways.
my friends brother told me that i could upgrade to a different phone like the blackberry bold when it got released...but i think my one year is up allready...dammit
god, i thought i was the only one calling into warranty repair every month! lol i felt like such a jackass!
i think i am on my 10th tilt? im out of warranty now but they did me a huge favor sending me another one...and im having a problem with my hardware keyboard and d-pad locking up randomly but rarely..hoping its just the custom ROM and not a hardware issue! haha
as for the fuze being a warranty replacement, dont hold your breath.
whitehooptie said:
When they stop offering the Tilt, they'll offer the Fuze as an upgrade from a defective item. I had an 8525 that broke 5 times. Everytime they said I had to stick to the 8525. Then on the last time, the CSR said they stopped offering the 8525 so I can upgrade for free to the Tilt.
On a side note, I played with one today and I do not like the phone. All of the features are great, but it feels like a "Klunker". Smaller screen, thick, have to pull the battery cover to get to the SD card. Don't think I'll drop 3 bens on that phone anytime soon. If I am going to spend that much, I'll spend a little more and get a better HTC item. My opinion anyways.
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how soon was the tilt released when they offered the switch? i guess i mean how soon do you thin the tilt will take to stop being offered?
Im sure this thread should be in general but I dont see the tilt being discontinued anytime soon Rep says its still has its own uniqueness it will be around for sometime
Agree with AT&T for once
I have to agree that the tilt has that certain "je nai se quoi" for unique-ness. I also played with the fuze and it is uber thick with a seamingly tiny screen (just felt odd in my hands). I think the tilt is at a good point functionally that it has earned a place with AT&T.
Tilt is discontinued after december i heard? (maybe here?)
And simple way around this is have 2 phones and keep one contract a year off. Once i decide on what i want, the wifey gets the old tilt.
My wife has a Palm from ATT that drops calls. We have exchanged it 3 times now. The last time I exchanged it I asked if it was a problem phone. I was told that it wasn't but ATT has a policy that they will not continually make you exchange a problem phone. After 3 or 4 exchanges you can exchange your problematic phone "for a comparable phone". I was told that I could do it the next time if this new phone acted up. You can ask about this policy the next time you have to exchange a defective phone.
I was not told of any restriction on it having to be a refurbished phone. I am sure they only want to send a refurbished phone, but will send you a new one if you truly have problems. I am always polite and jovial when I call and I have not had one problem getting what I want from customer service in 3 years.
I can contest that you can get a NEW one from warranty this is how i got my Tilt I had a defective Palm end of last year after i got it replaced 3 times and continued to have problems i asked if it was possible to get a different phone that would have the problem. The lady said yes i could get and she suggested the Tilt, They wouldnt let me get the I phone (glad now i didnt) and when i got it brand new in the box a day later.
Another jacka$$ who has had about 8 replacement tilts. Twice had defective back-to-back refurbs. CS offered me a comparable, of which there was none at the time. Recently, I asked about the Fuze and they had no refurbs in warranty exchange. They also told me that an "upgrade" would require extending my contract.
very interesting...i did not know they did this...I am currently on my 4th tilt...and my warranty goes up in late December...hopefully they might do the exchange b4 then if not ill wait for something like the HD with a keyboard...
i just called warranty 15 mins ago..they didnt have the fuze but i got the blackberry bold
I spoke w/ a rep Tuesday night. 5th tilt. Two exchanges last week alone. At the time the Bold was not available. However the Bold released when, two weeks ago? Didnt take too long for warranty to offer that phone. For what its worth a warranty rep informed me that when an upgrade is available in the warranty dept they would offer it to an individual after multi. exchanges. Someone call next week and keep us posted (or maybe something else strange will happen to mine, again).
Related
This is my first post here, but I come here all the time. But I just got some great info from AT&T. First off let me tell you, I got a 8525 about 2 months ago, and I love it, 2 weeks later I find out about the 8925 coming out. So for the last 2 months I have been doing the 30 day trial of a phone. After 30 days I trade in for a new 8525 so I can keep doing that and get the full value of the phone once the 8925 comes in. Every time I ask about the 8925, with no luck. Well today came around and its time for me to trade in again. I asked about it again and I found out great info. I know we have all seen the reports of the Sep 3rd date. But I now heard it with my own ears. This is what I am told.
First shipment of the 8925 is Sep 3rd 3,200 will be shipped in. then for the next 3 weeks 4,480, 3,200, 3,200 will be shipped into stock.
I hope this info makes you as happy as I am. Oh and I was told in her system it was the HTC 8925, she did not have it called the "tilt"
TimSykes said:
This is my first post here, but I come here all the time. But I just got some great info from AT&T. First off let me tell you, I got a 8525 about 2 months ago, and I love it, 2 weeks later I find out about the 8925 coming out. So for the last 2 months I have been doing the 30 day trial of a phone. After 30 days I trade in for a new 8525 so I can keep doing that and get the full value of the phone once the 8925 comes in. Every time I ask about the 8925, with no luck. Well today came around and its time for me to trade in again. I asked about it again and I found out great info. I know we have all seen the reports of the Sep 3rd date. But I now heard it with my own ears. This is what I am told.
First shipment of the 8925 is Sep 3rd 3,200 will be shipped in. then for the next 3 weeks 4,480, 3,200, 3,200 will be shipped into stock.
I hope this info makes you as happy as I am. Oh and I was told in her system it was the HTC 8925, she did not have it called the "tilt"
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Click to collapse
Hmmm....I hope you are right. I don't care what they name the device as long as it is released soon 'cause the wait is killing me!
say......who did you talk to? att customer relations? or customer service? because i might call and try to digg to information myself.......and see if this info can be confirmed a second time......
Woot
Nice, I'll be purchasing one from ATT if they don't remove the front video camera and/or the price is as low as the $499 rumored.
It was someone in sales. They had no more 8525 for me to swap with. But she was able to tell me when the next shipment was in on the 27th. At that point I asked her when the 8925 would be shipped in, and thats when she told me sept the 3rd. I hope this help you get the info too.
nope nada......got nothing...the rep said he can't find any info....was talkin bout maybe it was an hp or nokia that i heard about....so obviously he has no clue or could even find any info on this information..........so i guess we'll just wait and see.....hope when the day comes its not too much of a disspointment
Incorrect Information
HTC representatives are demonstrating the AT&T 8925 to Customer Service within AT&T this week.
The Device will be called AT&T 8925, but it is still commonly referred to the Tilt.
Sadly, the device is will not be coming out on Sept 3rd. The device is however scheduled to be release by the end of September.
I just spoke with Customer Service who went up to the HTC rep in regards to the 8925, and the conversation went like this (litterly):
AT&T Rep: Can you tell me when the 8925 is due to be released?
HTC Rep: The phone does not have a solid release date, but it will be released at the end of the month
AT&T Rep: The customer I have on the phone says he has read on the itnernet that the phone will be released on Sept 3rd.
*HTC rep turns her screen around to show the AT&T Rep*
HTC Rep: That is not gonna happen. *laughs* It will be out by towards the end of September.
Well there you go, a short story of how it happened.
Sadly it was also noted that the AT&T 8925 WILL NOT have the front VGA camera for video calling.
iservealot said:
Sadly it was also noted that the AT&T 8925 WILL NOT have the front VGA camera for video calling.
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Great info, thanks for posting that.
Hmm.. so do I want the front camera to spend more and get the htc version.. or wait for ATT version. The simple answer is to wait for both to be released and compare!
I don't know, the rep I talked to read me the sipping report from her PC. Maybe they are getting a few shipments in before they release it. But its just odd the first date I was given was the 3rd. We will just have to see.
Ok here is an update. I called back and spoke with this really awesome rep.
She checked her system, and at first glance her system showed that the phone would not be released until "mid-late sept". Then she checked her warehouse inventory, and it showed they are in fact gonna receive the phones on Sept 3rd.
She was then sort of confused and figured that they might be getting the phones early, but not actually start selling them until a later date.
I for one am very excited for sept 3rd because after continuing to talk to her, they will be sending me a free 8925 (tilt) with free shipping and taxes waived. I have been having multipul problems with my phone, and she got it approved to be sent out to me as soon as the warehouse gets em.
Wow that is nice. And its great to get confirmation on what I was told.
iservealot said:
I for one am very excited for sept 3rd because after continuing to talk to her, they will be sending me a free 8925 (tilt) with free shipping and taxes waived. I have been having multipul problems with my phone, and she got it approved to be sent out to me as soon as the warehouse gets em.
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Click to collapse
Ok wow, I officially hate you!
wow, what did you have to say to convince them of that? how much did your current phone cost? was it much less than the kaiser and they still will give you the kaiser completely free?
getting mine on sept. 3rd
yeah, i too am getting my 8925 free with no shipping cost sent out to me on the 3rd, or so im told. due to the fact that i have had 4, yes 4 8525s sent to me becfuase everytime i dl i cooked rom it shuts out my internet and cingular cant fix it, and im to lazy, they just kept sending me some. well i finally went trough about 10 differtent people and said i want the 8925 when it came in after turning down about 150 $ in credit they agreed. after they told me they would be getting them on the 3rd. yay me
I have also had about 4 8525's. They have also credited my account hundreds of dollars already because of issues with the phone, and my account in general.
hopefully this 8925 will solve all my issues!
getting my 8925 free
mr_nonshalant said:
yeah, i too am getting my 8925 free with no shipping cost sent out to me on the 3rd, or so im told. due to the fact that i have had 4, yes 4 8525s sent to me becfuase everytime i dl i cooked rom it shuts out my internet and cingular cant fix it, and im to lazy, they just kept sending me some. well i finally went trough about 10 differtent people and said i want the 8925 when it came in after turning down about 150 $ in credit they agreed. after they told me they would be getting them on the 3rd. yay me
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Friends, I have the same situation..exchanged 8525 3 times already due to bad quality, lock-ups while charging etc. etc. I called AT&T Customer Service and after many transfers to all places including data exchange department, I was told people who are posting that they'll get 8925 is NOT accurate. I am NOT trying to imply here anything at all except expressing my frustration with 8525 and AT&T. Those who succeeded..did you call any specifc tel no. spoke to any particular department? any pointers will be appreciated. The people I spoke to including their supervisors had NO clue about AT&T Tilt/8925 ..frusrtated user...
I called today. First time, no record of that unit in the computer. Second time, same thing, but at least they had heard about it. Third time... third person...no dice... didn't hear about the phone, don't know when its due in, no way to check the record of what may or may be in a warehouse.
Went down to the store, following a post made in the hermes forum. Talked to the manager. Manager was a phone geek. Knew about the phone, liked the fact that I had the kaiser home plug in on my 8525. But, he couldn't confirm or deny when the phone was going to be in, as he said it simply wasn't in his system yet. I told him some of the things that have been posted here "my friend said they are on a list for shipping when it comes out" yadda yadda yadda.
End result, some total of 3 hours later, nothing.
So, as sharmahw above said "Got any pointers or anything"?
We will now know in less than a week......one way or the other
d
dwella said:
We will now know in less than a week......one way or the other
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Click to collapse
LOL!!!! 8525 release anyone? Heck, 8125 release anyone?
(Both phones went through this same multi-month experience of "It's gonna ship on MMMM, DD!!! - I heard it from the CEO/President/Brother-In-Law/etc")
I'd love to be wrong, but I'm not holding my breath for any sort of confirmation!
Richard
I talked with 2 reps today, both in-store. One, from Cornelius, NC, said to check phonescoop.com. Yeah, I thought the same thing as you upon hearing that.
The second rep, from Charlotte, NC, knew of the phone, and was pretty much just repeating that she'd heard the 3rd of September, but only from websites, and not from anyone within the company.
Kind of funny, but, eh, wouldn't the reps be demoed the phones no shorter than a week before they hit market? Some regions may be demoing them, but the NC stores have no clue.
What trials and tribulations did you have to go through? What was your end result and were you happy with that end result? Here's a brief outline of what i went through.
I recently bricked my phone and had to spend almost 2hrs at an ATT store making arrangements to get it replaced under warranty. Since i bought my Tilt on Amazon (got a deal w/a new line of service for $50 usd.) Amazon told me to talk to ATT, ATT said talk to Amazon, ATT told me to go talk to the local repair shop. They were closed, and i had no phone cept the paperweight that was my Tilt. Since all this was on a Sunday everything closed early and i ended up buying a cheapo "Go" phone to use.
Called ATT warranty support from work, they said they never even saw the Tilt on my plan but they did see that damn Go phone. Thats when i was told to go to the store and show some ID and what not. Everyone was really helpfull at the store and after waiting on the phone at the store, we eventually got to the people that can replace the phone.
The only thing that sucks now is that i'm getting a refurb as a replacement, but beggars can't be choosers.
I do have a few questions now though. Right now the phone doesn't start up at all, should i worry about ATT spotting what i did wrong? If so should i find a large and powerful magnet in the hopes of corrupting or erasing the data on the phone? I'm just curious what other's went through having to replace their phones and am only partially kidding in regards to magnet thing.
I'd also like to stress that i'm not asking for any criminal malfiesence, just the story you have and how hard/easy was it for you to get your phone replaced. It doesn't have to be an ATT phone either.
I also bought my Tilt through Amazon on their $50 deal last month, and mine experienced the Red Light of Death RLOD within 2 weeks. Took it to the local ATT store, they said I needed to deal with Amazon since the phone was less than 30 days old.
Went to Amazon.com, filled out the forms to return/exchange the device and within two days, I had a new Tilt. I can't believe how easy it was. During those two days, I went back to my old Symbian powered Nokia 6670.
Before I packed up the old Tilt in the box to return, I tested it with the new battery, and it booted up (which allowed me to reset the device)....so for grins, inserted the old battery into the new Tilt and experienced the RLOD, so in my case, my dead Tilt was due to a defective battery.
Lessons that I learned...1. if my new Tilt dies, make sure the guys at the ATT store give me a new battery to try. 2. Keep a spare charged GSM phone in my cars in case if my Tilt dies while I'm out (I was a T-Mobile/Voicestream customer for 10 years before switching so I have a box full of GSM phones). 3. Amazon.com is really easy to deal with.
Snowreaper said:
-snip- I recently bricked my phone -snip-
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Click to collapse
And because you broke it, it's AT&T's responsibility to replace it?
That being said, when I first got my 8525 after my Wizard died, I bought it from ebay and it developed a problem. Call up AT&T on the hardware line and tell them that your Tilt won't turn on anymore. If they give you static, ask for a supervisor. You'd be very surprised how well the "supervisor game" works is all situations.
I bought mine from NewEgg & around 30 days in "up" on the d-pad stopped working 90% of the time. I took it to an AT&T store, showed a rep the problem & he gave me the number for the warranty exchange. I called them up, explained the issue & 2 days later I had my newly refurbished phone (verified with ~1 hour inbound & outbound usage each). The new one seems to be working without issue so far.
Overall I'm satisfied with the AT&T support on this considering they don't offer any paid extended coverage on the phone anymore.
So i would like to upgrade from my wizard to a tilt. I can get a Refurbished Tilt for $149 through ATT by extending my contract. I was advised to stay away from refurbs by the the local ATT franchise location. I get the feeling like he would rather have my business. So would you say its worth the savings? Im sure a refurb is as free from cosmetic and software/hardware issues as a new phone?
Your suggestions?
Thank you!
Josh
refurbs are fine, i have one, and plenty other ppl here use refurbs, $150 for a tilt?? you cant beat that
They say any device has a high percent chance of breaking in the first 30 days if it is indeed going to break. So when you get the refurb phone you will also get a 30 days????? warranty too. In theory, if it doesnt' break within that time frame then you should be mostly safe with that phone.
150 buck for a kaiser is an excellent deal. Dont miss it.. Don't bother on warranty or whatever, just dont miss the deal if the device looks okay and works just fine.
Regards,
Carty..
You should have bought it last week for free. I got my BRAND NEW tilt when they first came out for 179. The 150 deal for a refurb will only get cheaper. It's not an amazing deal.
ChumleyEX said:
You should have bought it last week for free. I got my BRAND NEW tilt when they first came out for 179. The 150 deal for a refurb will only get cheaper. It's not an amazing deal.
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I looked last week and it was not free. Where did you see it for free? That would be nice.
ChumleyEX said:
So when you get the refurb phone you will also get a 30 days?????
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Click to collapse
90 days, which is nice.
Well there was a post on here somewhere and on ATT's site. Of course it was free after rebate and a 2 year contract.
ChumleyEX said:
You should have bought it last week for free. I got my BRAND NEW tilt when they first came out for 179. The 150 deal for a refurb will only get cheaper. It's not an amazing deal.
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Yep, I got mine for free (actually I'm getting a penny back) through Amazon on their April 24th day.
howdy....it was I who posted that AT&T had the free refurb....great deal....actually, I bought a refurb for 199 and got them to credit the money back after I pointed it out....the sales rep didn't even know about it...it was a 2 day event....when I posted it there was 1 day left so hopefully some people saw it....my refurb phone I belive was never touched as it didn't even have a mark on it....such a deal.....
later
James
I hate refurbs. I got one yesterday through a warranty replacement and it is scratched up beyond recognition. Granted, the 7201 chip was fast, but other than that, it was disgusting. There is a high possibility someone did something awful to/with it..
VirgilWoods said:
I hate refurbs. I got one yesterday through a warranty replacement and it is scratched up beyond recognition. Granted, the 7201 chip was fast, but other than that, it was disgusting. There is a high possibility someone did something awful to/with it..
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That sounds odd -- refurbs are *supposed* to be "like new". Have you contacted ATT?
I got a refurb for $199 on 2/6/08. Yesterday, the screen wouldn't come on (the green power light and bluetooth light were blinking normally). Did a soft reset. It started to boot normally so I set it down to wait for it to finish. When I picked it back up, it had the same problem. Soft reset again. This time it comes up w/ the boot loader screen.
I didn't want to mess w/ MTTY, so I took it in to the store down the street. They sent me to the warranty center about 10 miles away, and it they replaced it no questions asked. I'm pretty sure I now have another refurb, but that's OK.
I was running the latest stock AT&T ROM w/ some HTC software, but nothing exotic.
edgie168 said:
That sounds odd -- refurbs are *supposed* to be "like new". Have you contacted ATT?
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Click to collapse
I did, and they overnighted me a new one, which I just got 30 minutes ago.. It's in better condition than my own phone, and I'm anal when it comes to my gadgets!
Refurb Tilt
I'm very happy with my refurbished Tilt. It looks brand new, except for the scratches I caused from drops. I got it for the $150 price with the 2 year contract. It has been unlocked and a HTC rom has been loaded. Its an amazing phone. It has replaced my Moto e680 and my iPod, due to Resco Radio (streaming music over 3G) I've added an 8gb mico sd card, Moto S9 bluetooth stereo headset, and the adapter to charge and audio out to my car stereo through a cassette adapter.
I'm on my second refurbed tilt (the same deal as yours, $149 with the extension of my contract).
My first refurb tilt's screen died and I had to send it back. The weird thing I noticed is that when I received my replacement refurb, it had more plastic protection pieces than my first refurb. I'm not sure what that means, but I've had no issues at all with my second refurb.
VirgilWoods said:
I hate refurbs. I got one yesterday through a warranty replacement and it is scratched up beyond recognition. Granted, the 7201 chip was fast, but other than that, it was disgusting. There is a high possibility someone did something awful to/with it..
Click to expand...
Click to collapse
OK im not too sure if it is the same with you guys over in the good ol' US of A but I work for orange and I know that our refurbs are completely new apart from the acutal circuit board. All of the casing, screen, software etc is all put on as new
40-Dan said:
I got a refurb for $199 on 2/6/08. Yesterday, the screen wouldn't come on (the green power light and bluetooth light were blinking normally). Did a soft reset. It started to boot normally so I set it down to wait for it to finish. When I picked it back up, it had the same problem. Soft reset again. This time it comes up w/ the boot loader screen.
I didn't want to mess w/ MTTY, so I took it in to the store down the street. They sent me to the warranty center about 10 miles away, and it they replaced it no questions asked. I'm pretty sure I now have another refurb, but that's OK.
I was running the latest stock AT&T ROM w/ some HTC software, but nothing exotic.
Click to expand...
Click to collapse
Maybe you should look into the Thread for the Sleep Of Death.
My first refurb AT&T Tilt had a completely screwed up keyboard.. The whole area around the right soft key on the keyboard was raised and it was nearly impossible to type any of the keys nearby and the screen pressed the softkey constantly, waking it up and hitting the right softkey on me randomly.
After much fuss with AT&T to actually order a replacement phone for me (TWO times they supposidly did it but didn't in reality!) the replacement seems to be good.
I'd like to find out if folks have trouble SIM unlocking a refurb phone.
No, I didn't have problems getting the unlock code from AT&T. But the code didn't work. After a lot of fuss AT&T told me to go back to the DSC (Device Support Center) and get another refurb (warranty exchange). Now I'm on my 2nd refurb and got another unlock code from AT&T. The code still doesn't work.
Apparently I followed the instructions to the tee. (FYI, I got my original brand new fully paid for Tilt unlocked following the instructions so I know the drill).
So I'd like to find out if any of you have similar experience in unlocking a refurb. Thanks.
i used to think that refurbs were no big problem, but when my original brand new tilt GPS stopped working warranty sent me a refurb to replace it, long story short it didn't work and neither did the other three they sent me to replace each one before, i even got one with a cracked LCD, i would say go to the att store and get a new one where you know that is has never been touched by anyone stupid and you are gauranteed to get a working phone. my att store credited me the money towards the phone when i told them i could get the same phone on newegg for 150, they charged me 150 and i got a free bluetooth headset with it as well. look around on sites like new egg and when you go into the store tell them that you found the phone cheaper elsewhere and ask why you should buy from them and use your upgrade when you can get the phone cheaper online and use your upgrade with att for something else. 9 times out of 10 they let you have the cheaper price
The HTC Tilt is going EOL (end of life) by the middle of December from the AT&T lineup. The latest Windows Mobile 6.1 update was just recently released adding new life to the device and is available for current owners on the HTC support site. The sucessor to the Tilt has not been announced but is expected in Q4 of this year.
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http://www.pocketpcmag.com/cms/blog/6847/goodbye-mr-tilt
Wonder what's going to replace it?
bye bye to the Tilt but I think AT&T will either get SE X1, or Raphael. Tilt is an awsome phone. Hang.tauh's Rom is great...big thx to him.
jhego said:
http://www.pocketpcmag.com/cms/blog/6847/goodbye-mr-tilt
Wonder what's going to replace it?
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The Touch Pro being branded as the AT&T Fuze?
http://www.engadgetmobile.com/2008/09/05/atandt-page-confirms-htc-touch-pro-as-fuze/
http://www.engadgetmobile.com/2008/09/08/atandt-fuze-gets-fcc-approval/
so ive seen alot of people get att tilts when they did a warranty exchange from att 8525 because they didnt make them anymore..think thatl be the case this time? i sure would love for my tilt to have problems early next year when the touch pro is out and get a touch pro in return
i think the TILT has had a good run!
lately, i have come to the opinion that the TILT has had a really good run. as i can't find a branded Diamond or Touch Pro, its had almost a year of exclusivity, and with this community, it has been a truly enduring product. if it just had the drivers and a great camera.
but here is my question, i got this in early Oct, and I have had one exchange for a near-perfect refurb. that was in july. if this thing (externally) craps out in some way once the year manufacturers warranty is up, does this mean you HAVE to get insurance beyond the year if you want to be able to exchange (for upgrade if its all they have sure, but i am not entitled to that) once the warranty is up?
My problem with saying its had a good run is that even the next gen of HTC being released have very similar specs to the Kaiser. The only problem with it is the graphics drivers and HTC should get a swift kick in the balls for obviously EOL a device that for all intents and purposes is still a very good phone. If they would release the drivers for it I wouldnt be going to a goddamn android phone in 2 weeks. **** closed source I am all about writing my own drivers if I need them.
I don't think it is HTC that is EOL the device, AT&T is. With the new Fuze/Touch Pro/Raphael coming out sometime after October, it does not make business sense to continue to support the Tilt.
miketuri said:
...you HAVE to get insurance beyond the year if you want to be able to exchange (for upgrade if its all they have sure, but i am not entitled to that) once the warranty is up?
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I don't know of anywhere that you can purchase insurance for it. Do you?
(AT&T doesn't sell it. I tried to purchase from my homeowners...they would'n't do it).
I've replaced mine 4 times .
ewingr said:
I don't know of anywhere that you can purchase insurance for it. Do you?
(AT&T doesn't sell it. I tried to purchase from my homeowners...they would'n't do it).
I've replaced mine 4 times .
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AT&T does offer insurance (here) for $4.99 a month. It wasn't offered on the Tilt when it first came out, but it is now.
The deductible is $50 for now, goes up to $125 after Nov. 2.
The insurance works well, in my experience. I'd only had the phone a couple of weeks when the dog ate it. No hassles, they had me a brand-new phone the next day.
There is a limit of two insurance claims per year.
i have the same option for insurance near me (NYC). i didn't mean of course that the phone was outdated. i won't have an early upgrade possibility until at least january, and i totally expect there to be the Pro-killer by March or latest June of 2009. my tilt will definitely hold up well in comparison over the next year.
overall though, as its exclusivity and sitting atop the WM market for a year, it has had a good run by those standards.
now give me my f-in drivers!
I've had the pleasure of owning my Kaiser for 9 months now. I had to do a warranty exchange 4 months ago when my texts were doubled constantly. My phone bill was through the roof. I went in to the local store and they called ATT and set up an exchange. Another Kaiser came to my door a week later.
All has been well, until now. My SD card is losing files randomly. I have the stock AT&T Tilt ROM from this last exchange. I "LOVE" my Kaiser, but I'm jealous of the new guys on the block.
My local AT&T store didn't have a cluse of what I would receive with my first exchange and I've just witnessed him shrug his shoulders again when I just approached him with this new problem. I am still under my one year coverage. Does anyone know if the Kaiser is still a one-for-one exchange from AT&T? If not, what's the likely replacement?
King
kingamateur said:
I've had the pleasure of owning my Kaiser for 9 months now. I had to do a warranty exchange 4 months ago when my texts were doubled constantly. My phone bill was through the roof. I went in to the local store and they called ATT and set up an exchange. Another Kaiser came to my door a week later.
All has been well, until now. My SD card is losing files randomly. I have the stock AT&T Tilt ROM from this last exchange. I "LOVE" my Kaiser, but I'm jealous of the new guys on the block.
My local AT&T store didn't have a cluse of what I would receive with my first exchange and I've just witnessed him shrug his shoulders again when I just approached him with this new problem. I am still under my one year coverage. Does anyone know if the Kaiser is still a one-for-one exchange from AT&T? If not, what's the likely replacement?
King
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You'll either get a fuze or a tilt 2 if your lucky. AT&T doesn't sell the kaiser anymore. And it may not be your phone that's the cause of the loss of files. It might be the card.
I had a contract that was up recently and I was wondering the same thing. So I went to my local corporate AT&T store and the fella there told me the few returns he saw were replaced with Tilts. He said "they" have a stockpile of Tilts to go through. So me, in an effort to save a buck, just upgraded my Tilt and got a $99 iPhone instead of claiming insurance and paying $125, or $150...whichever, the iPhone was cheaper and I kept my Tilt, which is a standalone GPS on my dash lol.
I knwo what you mean.
Mine just bit the dust and they said I would not get a kaiser line.
I decided to upgrade, but all the new smart phones they claim "require" a data plan that is $30 a month and would still be even if I got my old model.