Hi, I have recently acquired (mid Sept. 2007) a TyTN II device: really a very good and nice device ... till yesterday.
Maybe my experience could be shared with some of you...
Yesterday my device suddenly turned off apparently because battery very low (i.e. less than 5% according to the manual): this is strange because as far as I remember my battery was charged enough to survive more than one day considering that I did not use Wifi/Bluetooth or many phone calls.
By the way, the problem occurred when I attempted to recharge the device: it spent hours under recharge but the power led never become green, but remained orange. I attempted anyway to startup the device, but as soon as the Windows OS started it automatically shutdown because battery too low was detected.
I performed several software reset and finally an hardware reset, while attempting also to recharge it also via USB but without any positive effect.
I contacted HTC which suggested me ... to provide back the device most likely for being replaced according to the DOA (Dead On Arrival) policy.
Please note that according to some tests I performed on the battery, this seems to be charged and the problem relying on the device or OS which do not recognize it as charged but so low that no operations are permitted.
Has some one experienced a similar issue with this new HTC device ?
Cheers,
Max
GF's 8125 did almost the same thing; wouldnt charge past 10% and kept sending notification after notification; this was literally right out of the box. Cingular/AT&T suspected the battery but replaced the 8125 as well.
So far I have not seen other reports of this for TyTn II. It is however a reasonably common problem with many different brands of phone.
Mike
Could be a Power managment issue its not uncommen at all. things go wrong in all electronic devices think of the millions of Kaisers that will be sold in the coming months a few are bound to messed up from the factory. Its like buying a car you know ****s guna happen but you buy it anyway since it looks really nice that first day!
Did you all charge using the supplied wallcharger instead of via USB?
JwY said:
Did you all charge using the supplied wallcharger instead of via USB?
Click to expand...
Click to collapse
Make your kaiser power off, and use wallcharger. If it still doesn't work, call for HTC..
Some problems are solved by letting the internal battery drain, by leaving the device without the battery for a couple of days.
That issue can happen if you (almost) run out of battery.
Best practice: NEVER EVER run down your battery below 5% ! As soon as it reach 10%, switch off if you dont have charger at that time.
You might go below 10%, but take the risk .... !
It is known to us that the new Windows Mobile 5.0 supports persistant memory (your data will not lost when the battery runs out 0%), but it does not say that you will not be able to charge the battery!
More explanation? And how to revive the battery?
Read this thread:
http://www.modaco.com/Warning-Battery-Chargin-t233233.html
It is well explained, how that happen and how to recover the battery
gogol said:
That issue can happen if you (almost) run out of battery.
Best practice: NEVER EVER run down your battery below 5% ! As soon as it reach 10%, switch off if you dont have charger at that time.
You might go below 10%, but take the risk .... !
It is known to us that the new Windows Mobile 5.0 supports persistant memory (your data will not lost when the battery runs out 0%), but it does not say that you will not be able to charge the battery!
Click to expand...
Click to collapse
ey man, i followed the recommended procedure for the three firsts battery charges. First i plug the PDA and let charge at 100%, then i let the battery goes to 0% (yes, the PDA goes off, of course) and then plugin onto the wall charger, and let charge to the 100%, repeating this procedure three times.
I do this also with my previous PDA, Hermes. And no problem leting the PDA going to 0%...never see this problem before.
What is the supossed problem leting the battery goes to 0%?
Regards.
EDIT: Found this interesting information about LiIon... http://en.wikipedia.org/wiki/Lithium_ion_battery and http://www.batteryuniversity.com/parttwo-34.htm
jcespi2005,
I simply dont know I just shared the link that I knew from modaco which is useful in this case.
Maybe this is not 100% the case, but as I said "best practice" ... something that it is better to follow to avoid this issue as you should read already that quite a lot of people affected by this very low depleted battery.
gogol said:
jcespi2005,
I simply dont know I just shared the link that I knew from modaco which is useful in this case.
Maybe this is not 100% the case, but as I said "best practice" ... something that it is better to follow to avoid this issue as you should read already that quite a lot of people affected by this very low depleted battery.
Click to expand...
Click to collapse
The modaco thread talks about Wizard, i think it's not 100% the same as Kaiser, cause is not the same battery, and the hard charge interface on the PDA can be different. I'm going to make a deep research about model and manufacturer for the Kaiser Battery, to see what can be the issue.
Anyway, i let my Kaiser goes 0% three times and charge fine for the three times. So i beleave the issue is not related with the battery itself. Can be the charger? don't know...
What is the model and manufacturer for your Kaiser battery, please?
Mine is Samsung model KAIS160.
Just checked and I have the same battery, SAMSUNG KAIS160.
I have now seen another report on another forum with this problem (Kaiser). I suggested the standard method as used when the refusing to charge issue arose with the Hermes (TyTn).
(It worked by the way!)
i.e.
1
Remove the battery for half an hour or so
2
With the battery still removed connect and switch ON the official (1000mA) MAINS charger (Not other brands that deliver only 500mA)
3
Now insert the battery
4
Wait for up to 5 mins for the Red LED to change to Orange
Repeat steps 3 and 4 if you have no success after waiting for a reasonable time.
(If that fails then elsewhere I have reported the technique of delivering a charge to the battery using a couple of AA batteries)
My view for what it's worth:
Although in rare cases there may be a faulty battery, in the main the problem is not caused by the battery. The likely explanation is that the circuit that detects the battery's presence, fails to detect the battery when the battery charge is very low. In other words there is no problem with battery but the battery charge detection circuit is either frozen or does not switch on when the battery charge is too low.
This issue I see reported across many brands of phone and is not a WM specific problem.
Mike
mikechannon said:
My view for what it's worth:
Although in rare cases there may be a faulty battery, in the main the problem is not caused by the battery. The likely explanation is that the circuit that detects the battery's presence, fails to detect the battery when the battery charge is very low. In other words there is no problem with battery but the battery charge detection circuit is either frozen or does not switch on when the battery charge is too low.
This issue I see reported across many brands of phone and is not a WM specific problem.
Mike
Click to expand...
Click to collapse
Many thanks for the information, this confirms my suspects about the interface to the battery, and not the battery itself... i see this issue time ago with one Nokia 6100, and solve it with the same procedure you write. Sometimes LiIon battery gain some charge if you place in the refrigerator for a while (cool helps LiIon batterys, and warm hurts).
Regards.
EDIT: More info about charging LiIon battery here http://www.batteryuniversity.com/partone-12.htm
Seems there is no need to make three charge/discharge cycle before use the LiIon battery. Simply you can use and charge in any moment. Really is better sorts and many charges rather than less and longs charges/discharges.
Power Failure.
Hi guys,
Well the USB did the trick.
Don't forget the Red Wire is the + (Positive)
and
the black Wire is the - (Negative).
A few minutes holding in place did the trick.
Thanks a lot for this thread, I actually had the feeling that I have lost the Kaiser.
Ronen
irsw said:
Hi guys,
Well the USB did the trick.
Don't forget the Red Wire is the + (Positive)
and
the black Wire is the - (Negative).
A few minutes holding in place did the trick.
Thanks a lot for this thread, I actually had the feeling that I have lost the Kaiser.
Ronen
Click to expand...
Click to collapse
what USB trick? what wires, and where do you put them in the phone? thanks!
nevermind, just tried it and it definitely charged the phone, but when i then plugged it into the charger it the battery just decreased like before
theromanone said:
what USB trick? what wires, and where do you put them in the phone? thanks!
Click to expand...
Click to collapse
Hello,
Take a USB cable (the one like you use to sync your pda) cut it in the middle, expose the wires inside.
The red wire (+) is to be attached to the PLUS of the battery, and the balck wire (-) is to be attached to the minus of the battery.
About one minute and fater re-install the battery and try charging again, this should do the trick.
You can also use 2 AA batteries in the same manner.
Yours,
Ronen
just happened to mine after only a month. Contacted att and the forum and had to get it replaced. So far nothing wrong with this one!
jcespi2005 said:
Many thanks for the information, this confirms my suspects about the interface to the battery, and not the battery itself... i see this issue time ago with one Nokia 6100, and solve it with the same procedure you write. Sometimes LiIon battery gain some charge if you place in the refrigerator for a while (cool helps LiIon batterys, and warm hurts).
Regards.
EDIT: More info about charging LiIon battery here http://www.batteryuniversity.com/partone-12.htm
Seems there is no need to make three charge/discharge cycle before use the LiIon battery. Simply you can use and charge in any moment. Really is better sorts and many charges rather than less and longs charges/discharges.
Click to expand...
Click to collapse
Hi Mike,
Had my Kaiser sent to a lab, they are checking it but they are saying it is a faulty board.
The battery is ok although I bought a new one and tested it to find still the same problem.
Thanks.
Related
I am currently having problems with my X1 powering on.
I understand there has been a post on the forums regarding this subject I have read through it the symptoms of my phone are similar but I wanted to make sure.
The problem I have is 2 days ago my phone was low on batt so I plugged it into the charger [MBW bluetooth watch wall mount to USB]. Left it there and the next day I noticed the battery is completely drained. Try to power it on and red lights go on at the power button.
I've looked up on how to fix the problems followed the procedures and still no luck. Now the thing that is slightly different with my phone is sometimes the red lights are on at the power switch... but sometimes the red lights blink on the phones side LED's I understand the side LED's also blink to show low battery / errors.... so thats the part which is making me worry.
I was wondering if anyone had any insight to the problem or maybe possible solutions?
Thank you all for spending the time to read this.
did you leave the batt really low? and what methods have you tried so far?
because what happened is that you probably unbalanced your battery (if I'm understanding correctly). I've had a similar problem as well with my previous x1.
just wondering though, you didn't do any mods to your ROM did you? if you didn't. you may be able to send the phone back to sony ericsson (if it's under warrenty) to replace it to get a new one.
just as a suggestion if you end up getting a new x1 or just a new battery that works. don't leave it until it's almost out to charge it. charge it maybe once a day or every other day (ensuring that your battery wont' die on you again).
asian_boi said:
did you leave the batt really low?
Click to expand...
Click to collapse
Fr0stN0va said:
phone was low on batt so I plugged it into the charger [MBW bluetooth watch wall mount to USB]. Left it there and the next day I noticed the battery is completely drained. Try to power it on and red lights go on at the power button.
Click to expand...
Click to collapse
asian_boi said:
what methods have you tried so far?
Click to expand...
Click to collapse
Clean conductors
Charge battery in wall mount .... pull out the battery place it back in charge again and hope it works [apparently some ppl pulled it off] tried for 2 days.
Soft reset switch
asian_boi said:
you didn't do any mods to your ROM did you?
Click to expand...
Click to collapse
Yup it was one of the TouchFlo ROMs
I've ordered another battery but until then I'm still open to opinions on solutions.
Also does it mean anything if it randomly switchs from a red light on the power button to the LED on the sides flashing red.
Fr0stN0va said:
Clean conductors
Charge battery in wall mount .... pull out the battery place it back in charge again and hope it works [apparently some ppl pulled it off] tried for 2 days.
Click to expand...
Click to collapse
Another thing you can try is one of the cheap $2 USB Pocket Universal Li-Ion Chargers - they aren't as sensitive as the X1 itself is, and since you can take the battery out of the X1 for charging it's a safer way to charge a problem battery like this one seems to be at the moment. If you have a spare battery anyway, then you'd want an external charger anyway to charge it without having to take off the case and change batteries every time. Also since it's USB it is low voltage and low amperage.
I had the same problem with the Red light below the button being on - and leaving the battery in one of these chargers for about 10 minutes had it charged enough that it worked with no problems again when I put it back in my X1 and I've been using the same battery ever since without a problem (for about a month now).
Hope that helps,
Peter
P.S. The "MBW bluetooth watch wall mount to USB charger" you were using might not have a high enough amperage for the X1 to charge well and that might be part of the problem. The X1's original USB charger is 700 mA, which is beyond the spec of the average USB wall plug (some of which are as low as 150-300 mA). Not getting enough amps at the proper voltage can cause the sorts of problems you are reporting. Using the actual X1 charger might help as well - though I still recommend the cheap $2 Universal USB Li-Ion chargers for emergencies.
Hi there, since I can't get my head around this I wanted to know if you can help me.
My parents own since ~2 months now each a XDA Diamond (HTC Touch Diamond = MDA Compact IV = XDA Diamond). They were using both the latest O2 offical firmware (Version v2.03.207.2 from http://www.o2online.de/nw/support/downloads/software/xda/diamond/xda-diamond.html).
Well both had a hard time when they started to use their phones - the battery drained pretty quick. Since then the battery life of my dad's xda developed well - over night it looses almost now power (1-2%) while my mother's xda looses up to 90% over night!
Since both use the same settings, the same software and the same firmware I can't get my head around what the problem is. Swapping the battery doesn't help - my mom's xda still drains its battery damn fast.
What is there left I can do about that issue? Might her xda plain be broken?
Hope you can help!...
EDIT: Have almost forgotten this - when my mom charges the battery up to let's just say 30%, turns off the phone and takes the battery out, the phones has 40-50% when the battery is inserted again. A miracle?!?
have same question ????, maybe i must buy 1 more battery
cinars said:
have same question ????, maybe i must buy 1 more battery
Click to expand...
Click to collapse
Might help, might not. The OP clearly stated that when he swapped batteries the issue was still there...
Definitly not a software/battery issue (you already stated that yourself). The XDA is probably broken. My advice is to just return it to O2 and ask for replacement.
If you had flashed the ROM yourself it could have been a radio driver issue, but since you both use the latest official and the drain is so major I suspect a broken device. Don't try to fix it yourself anymore, just return it.
DK2000 said:
EDIT: Have almost forgotten this - when my mom charges the battery up to let's just say 30%, turns off the phone and takes the battery out, the phones has 40-50% when the battery is inserted again. A miracle?!?
Click to expand...
Click to collapse
It isn't. Battery percentage is calculated based on battery voltage. A battery has a semi-specific voltage at each level. The "percentages" are nothing more than mappings for the voltage levels based on the average voltage the batteries give at each level after being drained/powered up for a bit.
If you take it out two things happen:
1. The battery cools down
2. The draining/powering up of the battery is stopped
both are known to (temporarily) increase the battery voltage once they are reconnected to a circuit (=inserted back into the phone). The actual percentage doesn't really change ofcourse. If you let it stay for +- 30 min the load will be "correct" again.
Didn't you have a gameboy when you were young? I've learned through trail and error that when your gameboy battery dies, if you take them out for +- 1 min. and put them in again you can usually get another 15 minutes of gameplay
(the reason this is chemical. If you're really interested ask or send me a PM )
battery
always use an original htc lead to charge i had same problem
for how i fixed my just pm me
aidenhtc said:
always use an original htc lead to charge i had same problem
for how i fixed my just pm me
Click to expand...
Click to collapse
If you're referring to the USB -> extUSB (HTC USB) cable, it shouldn't matter: extUSB is 100% backwards compatible with miniUSB (standard), except that extUSB has 2 more lines for audio/antenna. So charging with extUSB or mini USB shouldn't matter.
Also, the origional HTC USB adapter is just a generic adapter that delivers +5V on the USB cable.
Also, why not just post your solution here in the forums instead of PM?
ok first of all iv'e had 3 diamonds and none of them held the charge using a none htc usb cable
secondly using a none htc cable is fine for data transfer but you must uncheck the charge when plugged to pc in the power options
trust me had this problem many times
Hey guys.I just got my Xperia X1 and I noticed that even if I charged my phone to 100% after I unplug the cable (I use my USB cable to charge it) that battery meter goes to 95% the second I unplug it.If I send a text or two it will go lower.By the end of the day it will be around 50-60% left.I tried looking for a fix about that but nothing came up.
Is that a common problem for the X1?BTW the phone is brand new and the battery is the original one that came with the phone.
Thank you in advance
First I think you must charge your (new?) battery at least ten times to get full capacity. Secondly I think I remember there's a way to calibrate the battery. Look in settings or even better the manual or perhaps best, search the forums.
GL,A.D
Thank you for your answer.I checked the forum but not much came up about recalibration.I checked the phones settings and I can't find anything about batery calibration
are you on a stock rom or a custom one?
also if you leave your xperia plugged in once it reaches 100% i believe it simply stops charging, so the moment you unplug it you "real" battery percentage!
No I am using a custom ROM.I always unpluged the phone when it says full next to the battery metter.
thats why I don't like charging via USB - it's unreliable and slow, always was
if someone knows how to solve that with a recalibration pls tell
I think its a problem of usb charging. I get this problem when I charge my phone with usb. I havent had this problem on charger. Maybe you usb is a bit lower voltage, so the battery isnt fully charged, but its not charging anymore so the percentage is set to 100% and rapidly decreases after short usage.
I think if you use a charger and do charge your batter a few times full with charger, the memory effect should go away.
Just correcting lpgsk, it's not the voltage, but the electric current of the USB. If I'm not wrong the charger has a 500mA current.
charger output 700mA @ 5v
My suggestion is, if you have to charge it on USB, you should charge it when its off. The charging current should he higher since part of the energy wont be used to keep mobile standby. Therefor it should be able to get more power to battery.
2nd option, buy USB mini Y-cable. It is 1 miniUSB -> 2 USB cable. So you put the other end to 2 USB slots for more power.
like this:http://cgi.ebay.co.uk/USB-A-Male-to-Mini-5-Pin-Y-Cable-for-external-hard-Disk_W0QQitemZ330414581897QQcmdZViewItemQQptZUK_Computing_USB_Cables?hash=item4cee3e6889
this could help, but no waranty it would
al3x3y said:
Thank you for your answer.I checked the forum but not much came up about recalibration.I checked the phones settings and I can't find anything about batery calibration
Click to expand...
Click to collapse
It must have been my memory who failed me this time. I can't find any way to calibrate battery either. Sorry for that!
Saw that you're running on a custom rom so I guess the phone is not brand new. Question raised is, how old is the battery?
Searched Ebay for whatever to my x2 and found the batteries (same in X1/X2) damn cheap (fakes or not). Why not buy a new battery and test?
Avarell_Dalton said:
It must have been my memory who failed me this time. I can't find any way to calibrate battery either. Sorry for that!
Saw that you're running on a custom rom so I guess the phone is not brand new. Question raised is, how old is the battery?
Searched Ebay for whatever to my x2 and found the batteries (same in X1/X2) damn cheap (fakes or not). Why not buy a new battery and test?
Click to expand...
Click to collapse
Hey there.The phone was brand new when I got it.It came with the standard WM 6.5 I just installed a new ROM.I tried charging via the wall charger and it seems that the battery lasts WAY longer then charging throw the USB cable.
Thanks a lot guys
PS:One thing (has nothing to do with the battery but I don't want a new thread for that).All my received text messages are with a different time then my phone.I would say around 3-5 hours difference.I searched online and I found more people with this problem but I cannot find a fix for it.Any suggestions?
Thanks again to all of you that answered
Anyone??!!
phone says 100% but says 80% when off charging
Tried:-
1. 2 different battery callibration apps
2. charging 100%, depleting battery. repeated process a couple of times
3. Switched to Stock (Rooted), 2 Custom ROMs (Waited till it was 100% on both on and off before flashing)
Notes:-
1. Battery seems perfectly fine (takes a while before depleting and doesnt deplete before 0%)
Currently using stock rooted
l would start with replacing the cable and charger to make sure you are getting a full charge. Then monitor the usage time on your phone over a few weeks and see if the time to empty is getting less that is a sure sign of a bad battery
Recheck with another fast charger. Generally, we cannot say if is a faulty cable or you have an faulty adapter. I hope the device chargeboard is not shot/motherboard driven related issue. Also, have you recovered the device using Samsung Kies- Emergency firmware recovery?
gmfirebird said:
l would start with replacing the cable and charger to make sure you are getting a full charge. Then monitor the usage time on your phone over a few weeks and see if the time to empty is getting less that is a sure sign of a bad battery
Click to expand...
Click to collapse
I did try that and surprisingly an apple charger's ETA is 2hrs
I have like 3 fast chargers and they all ETA 6hrs
volcanojax said:
Recheck with another fast charger. Generally, we cannot say if is a faulty cable or you have an faulty adapter. I hope the device chargeboard is not shot/motherboard driven related issue. Also, have you recovered the device using Samsung Kies- Emergency firmware recovery?
Click to expand...
Click to collapse
I tried - original cable with original charger 6hr
- original cable with apple charger 2hr
- different cable with original charger 1.30hr
- different cable with apple charger 2hr
(Used different fast chargers too, same results)
I tried a smart switch recovery. Same conclusion which makes me think its a hardware issue
3zozHashim said:
I tried - original cable with original charger 6hr
- original cable with apple charger 2hr
- different cable with original charger 1.30hr
- different cable with apple charger 2hr
(Used different fast chargers too, same results)
I tried a smart switch recovery. Same conclusion which makes me think its a hardware issue
Click to expand...
Click to collapse
With original charger it takes 6hrs!!! Holy ****
I think its a usb port problem for sure.. Do one thing while connected to the charger go to device maintenance and open battery menu and see if it say charging via AC or USB if while us8ng the original charger it shows Chaging via USB then certainly its the port that has gone faulty..
Hit thanks if helped
Hello everyone! Though its not the right place to ask the question but I have been seeking solution to my problem from months. Long time before, my Galaxy Note II started to behave differently. Whenever I charged it completely, the phone worked normally till 75% to 80% and all of sudden a =low battery warning indication appears and phone proceeds to shut down. I tried changing ROM and calibrating the battery again but nothing worked. Finally I replaced the battery with a new one and also clean flashed another ROM in a hope to see if the problem is gone or still there. But to my surprise the problem is still intact. Now, when I turn on the phone the battery is 90% and when I keep using it, it drains normally, but as soon it reaches round about 80%, it turns off randomly. When I turn the phone back on the battery is still at the same percentage level at which is turns off. I believe there is not an issue with the battery. Please help me what to do, I am using TWRP recovery that doesn't gives the battery stats wipe option too. Should I flash a new ROM again? I would greatly appreciate if someone please helps me in sorting this problem.
What I have already done!
1. Replaced the battery
2. Changed the ROM
3. Re-calibrated the battery
3zozHashim said:
I have this weird issue thats been bugging me for a while now. The phone says 100% when im on it but when i power off and charge, it says 86%.
Click to expand...
Click to collapse
I have noticed the same issue, I think. I suspect it is a general bug.
Guys, try charging your phone while in Android. When it reads 100%, switch off your device. Either leave the charge cable attached or reattach it after you have switched off. Now wait for the off-line charging icon to appear. Unless I'm mistaken, the percentage won't correspond with whatever your phone reports while your in Android. If Android says 100%, this will be a lower number. And off-line charging will keep on charging until you reach 100%.
Androbots said:
With original charger it takes 6hrs!!! Holy ****
I think its a usb port problem for sure.. Do one thing while connected to the charger go to device maintenance and open battery menu and see if it say charging via AC or USB if while us8ng the original charger it shows Chaging via USB then certainly its the port that has gone faulty..
Hit thanks if helped
Click to expand...
Click to collapse
Sorry for the late response. Internet finished, had to wait until the renewal date. During this time, i wiped the rom and re-installed it (Khongloi V11). Since there was no internet, i didnt sign in any accounts, Switched off the location. The phone surprisingly took 3 days before reaching 0.
Indeed, it says USB Charging 6hrs. I sometimes keep plugging and unplugging, it changes to A/C 2hrs.
I have this problem too. But I change batt_capacity_max to 1000, phone on 100% phone off 100%. If we recharge to full it will return to the same state (phone on 100, phone off ~80) so i need to change again. I don't know if this destroy my battery life ? I don't know why. I thought I'm the only 1 who have this problem? (sorry for my bad english)
I think this may be a software/firmware problem, not a problem with the battery.
Crike said:
I think this may be a software/firmware problem, not a problem with the battery.
Click to expand...
Click to collapse
I figured that was the problem but i tried it with three different roms (Khongloi V11, Final, Stock).
Maybe it's some kind of battery protection thing created when your battery is old or something?
3zozHashim said:
I figured that was the problem but i tried it with three different roms (Khongloi V11, Final, Stock).
Maybe it's some kind of battery protection thing created when your battery is old or something?
Click to expand...
Click to collapse
The various ROMs may all use the same battery raportage code, which doesn't account for this discrepancy. After all, most ROMs are just fancy reskins of stock Android.
That said, maybe Samsung support can shed some light on what's going on.
On a side note? Is there anyone who reads this thread, whose reported battery charge (in percentages) is the same in Android as when the device is switched off and charging?
So... any solutions?
Hi guys,
I normally charge my p20 pro every night. Plugging in an hour ago, I recognized that supercharge doesn't work. Sometimes charging completely stops.
Tried to reboot, nothing changes...
Installed battery app and see that maximum charging current is about 1700 mah.
Does anyone now what it could be?
Tried another charger, same situation. Tried different cable, same situation. P20 from my girlfriend on my charger and supercharge works fine.
Thx Benny
Gesendet von meinem CLT-L29 mit Tapatalk
Must be a fault with your phone if thought tried another known good charger and it still doesn't work.
Another strange behavior is that sometimes charging stops. And sometimes usb options pop up like if you connect to a computer... But phone is on charger.
Gesendet von meinem CLT-L29 mit Tapatalk
Sounds like hardware issue. Get a replacement.
Sent from my CLT-L29 using Tapatalk
Hi there, I've been dealing with the same issue as you for the past few days. Mine I can confirm has resolved automatically. Do you expose your device to water or moisture alot? I believe that the p20 has been optimized for safety incase the phone is ever dealt with moisture in the charging port. My issue was that the phone kept saying 'supplying power to connected USB device' when in reality, there was no device connected to the phone in the first place. This was on the night I had dipped the device in water, it appears the USB port is more susceptible to being affected by moisture than any other area of the device. I have taken note that while the charging port is wet, the phone does not enter supercharging. As for how I was able to resolve this issue, I first used a blower to clean any dust or debris in the charging port, this allowed the device to return to its normal state and not think that it is connected to another device. However, this still didn't allow supercharging to work, the following day i was desperate to get this fixed without taking it to the service center. And it would still only show 'charging' and not 'supercharging' whenever I connected the device to the charger (it would actually show super charging for a split second and then going back to charging). I finally decided to just clean the port with water instead (I know this might sound risky and stupid) and so I did it. When I tried plugging it in again it would not supercharge, but i already had anticipated this. Instead, I waited for the next couple of hours for the water to dry out and when it did, finally super charge was working once again. So my suggestion to you is:
1) Clean the charging port as well as you can, and have some patience (incase you do end up using water, as the phone does not super charge when it finds the port to be wet.) Also if you do end up using a pin or something similar make sure to gently wipe away the debris (if any) and be careful not to damage any of the connectors of the port.
2) disconnect the charging adapter and make sure it is plugged out for atleast 30 minutes before plugging the cable and adapter again.
3) if these don't help you then you should definitely go to the service centre.
EDIT: IF YOU DO USE WATER PLEASE MAKE SURE TO ONLY USE A SMALL AMOUNT AND NOT BATHE THE CHARGING PORT IN WATER!!
Thx psycho!
My phone got wet yesterday and the day before. Today morning supercharge works again. Yesterday evening the phone said normal charging but not plugged into wall. Only plugged the charger into phone.
That might be a symptom of a short circuit by water.
I got an app to measure the current ampere.
Does anyone know how much ampere the p20 takes from the charger?
I know that the charger goes down with the ampere when getting near 100%.
I will take a measurement in the afternoon again when supercharging.
How long should I take to get from 30 percent to 90 percent for example?
I hope it's not a hardware problem...
Thx guys.
Gesendet von meinem CLT-L29 mit Tapatalk
You're welcome! I couldn't find any solutions online too so I get how you feel. I think it's just the way they programmed this phone, it won't super charge when it detects any kind of moisture underneath it, when that dries up it goes back to normal so it charges as it should. As for the max current you should expect it to be around 4800 mA - 4900 mA on lower battery levels. Expect this to decrease over time but that is normal, it's just how Huawei's super charging works to ensure that your battery lasts longer and is safe to use. So if it charges above 4000 mA when you first plug it in you should be good. You'll notice the phone starts of slow but as each second passes by the charging speed rises. Also expect charging to slow down on heavy uses such as gaming and when the phone is hot. I think you should be fine as long as the phone continously says that it's super charging at all battery levels. Expect a 0-100% in about 1h 20 minutes.
Below is an example of the max current speeds I get out supercharging but note that this varies slightly depending on battery percentage.
This happened to me too ?
It has been 4 days since my phone got wet and it still doesn't support suppercharge. What do I do? ? Currently charging at 1700 mA according to Ampere
markabes23 said:
It has been 4 days since my phone got wet and it still doesn't support suppercharge. What do I do? ? Currently charging at 1700 mA according to Ampere
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Have some patience. As long as the phone displays supercharging in the lockscreen it's fine. It's also possible that there's still moisture in the charging port/battery area that the phone detects which is preventing it from supercharging. I recommend drying the phone thoroughly and waiting. If it doesn't work within a week I recommend factory resetting your device and/or trying a different cable and adapter. If nothing works, i recommend taking your device to the service center. I have personally experienced this myself and the issue had resolved itself within 3-4 of occurance.
psycho.b94 said:
Have some patience. As long as the phone displays supercharging in the lockscreen it's fine. It's also possible that there's still moisture in the charging port/battery area that the phone detects which is preventing it from supercharging. I recommend drying the phone thoroughly and waiting. If it doesn't work within a week I recommend factory resetting your device and/or trying a different cable and adapter. If nothing works, i recommend taking your device to the service center. I have personally experienced this myself and the issue had resolved itself within 3-4 of occurance.
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Yes, Charging will appear and then the device will say SuperCharging and will go back to Charging a split second after. Haaaay. This is so frustrating. Today marks the 5th day
markabes23 said:
Yes, Charging will appear and then the device will say SuperCharging and will go back to Charging a split second after. Haaaay. This is so frustrating. Today marks the 5th day
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I had the same issue, except that before it wouldn't say supercharging for even a split second and it would only say charging. Overtime though, the phone eventually started saying supercharging for a split second (just like in your case). I feel as though this is a good sign.
Avoid charging your phone overnight if you can, it isn't good for the phone, heat etc, supposed to shut off and not allow anything through but it still does and it's best avoided.
In regards to your device not taking the full effect.
It does actually sound like a fault, allow a complete discharge (also something you shouldn't do) then give it a shot, plug straight into a wall rather than an extension.
Other than that I'd say RMA.
dladz said:
Avoid charging your phone overnight if you can, it isn't good for the phone, heat etc, supposed to shut off and not allow anything through but it still does and it's best avoided.
In regards to your device not taking the full effect.
It does actually sound like a fault, allow a complete discharge (also something you shouldn't do) then give it a shot, plug straight into a wall rather than an extension.
Other than that I'd say RMA.
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It's been proven that keeping charger connected at 100% charge does not damage the battery and some times it's even good to discharge the phone completely so battery is 0% since it helps the battery and operating system to keep proper % level registered. Since it has happened that battery begins to think at 45% is 0% and 100% is 100% so when it reaches 45% it shuts down and tells you batter is empty 0%. This is because battery has been miss calibrated in the operating system which has an file that registers which point battery is empty and full. So this is why emptying the battery fully few times does help calibration to stay correctly with 0% as 0% and 100% as 100%.
For the OP it seems somethings odd with supercharge, could be USB port on the phone, USB controler on main board or the charger and cable.
Jake.S said:
It's been proven that keeping charger connected at 100% charge does not damage the battery and some times it's even good to discharge the phone completely so battery is 0% since it helps the battery and operating system to keep proper % level registered. Since it has happened that battery begins to think at 45% is 0% and 100% is 100% so when it reaches 45% it shuts down and tells you batter is empty 0%. This is because battery has been miss calibrated in the operating system which has an file that registers which point battery is empty and full. So this is why emptying the battery fully few times does help calibration to stay correctly with 0% as 0% and 100% as 100%.
For the OP it seems somethings odd with supercharge, could be USB port on the phone, USB controler on main board or the charger and cable.
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OMFG there is always one, Lol i'm not going to go into this any more than i absolutely have to.
To put it mildly, you're completely wrong, and i don't care what you've read, please understand physics, if you push power towards something and continue that pressure, whether electric or otherwise, something has to take the brunt of that force, capacitors can't do this forever, which is why they burn out.
I've worked in the mobile industry for over 20 years, i've seen what 6 months of charging every single device on the planet does EVERY SINGLE TIM, iPhones down to nokia 100's
Please don't go on about this, i've seen this 1,000's of times on 1,000's of devices.
Your battery will either bloat or lose efficiency, or your actual device will inherit anomalies, i really do not have time to type what i typed nearly 10 years ago so you can understand.
Don't talk to me about capacitors, which is the only thing which is stopping that charge from getting to the motherboard of the device.
The only reason you should charge your device overnight is because your provider wants your device to die so you can buy another, and that's IT.
I've seen a battery which was a highly rated lithium battery stretch a device in half with industrial sized screws, the battery stretched from 0.4" to 2.2 inches.
The only thing i did was to charge it a lot and it split the device in half (same device used to diagnose mercedes benz cars and BMW's)
Please don't drop "it's been proven" in here, you're very very wrong and the only person you're helping is your provider.
You make your decision who you'd like to listen to, i can't be arsed arguing any more than i already have.
To the OP.
RMA your phone, that's not right.
dladz said:
OMFG there is always one, Lol i'm not going to go into this any more than i absolutely have to.
To put it mildly, you're completely wrong, and i don't care what you've read, please understand physics, if you push power towards something and continue that pressure, whether electric or otherwise, something has to take the brunt of that force, capacitors can't do this forever, which is why they burn out.
I've worked in the mobile industry for over 20 years, i've seen what 6 months of charging every single device on the planet does EVERY SINGLE TIM, iPhones down to nokia 100's
Please don't go on about this, i've seen this 1,000's of times on 1,000's of devices.
Your battery will either bloat or lose efficiency, or your actual device will inherit anomalies, i really do not have time to type what i typed nearly 10 years ago so you can understand.
Don't talk to me about capacitors, which is the only thing which is stopping that charge from getting to the motherboard of the device.
The only reason you should charge your device overnight is because your provider wants your device to die so you can buy another, and that's IT.
I've seen a battery which was a highly rated lithium battery stretch a device in half with industrial sized screws, the battery stretched from 0.4" to 2.2 inches.
The only thing i did was to charge it a lot and it split the device in half (same device used to diagnose mercedes benz cars and BMW's)
Please don't drop "it's been proven" in here, you're very very wrong and the only person you're helping is your provider.
You make your decision who you'd like to listen to, i can't be arsed arguing any more than i already have.
To the OP.
RMA your phone, that's not right.
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To bad for you then, since your fact are wrong. It's been proven my bigger professionals out there that it's a myth that battery gets damaged when keeping charger connected at 100% since when it reaches 100% charge point it will stop charging the battery, but mobile will still be running from Charger. So yeah just admit you are wrong, i'm not the one that's wrong.
Also they did say one thing, damage did occur only on very old batteries that exsisted years ago, then those kind of batteries couldn't handle and would become damaged when charger was connected at 100% and it was different type of battery back then as well. Now we got something called Ion battery which can handle the full charge better than old batteries did.
Also idc how many years you been working with phones, alot of people still think wrong and have wrong facts still.
But now your words are against over 10 or more proffessionals out there that has proven opisit answer, so yeah just admit you are one with wrong facts.
Not last but least, alot of people take old facts with new batteries and still belives that battery are affected same way. But answer is no it isn't affected same way. lithium ion is another kind of battery we use for quite few years now. But before lithium ion came then it was a another kind of battery that did not handle itself well with 100% charge and would easily wear out alot quicker and get damaged.
Jake.S said:
To bad for you then, since your fact are wrong. It's been proven my bigger professionals out there that it's a myth that battery gets damaged when keeping charger connected at 100% since when it reaches 100% charge point it will stop charging the battery, but mobile will still be running from Charger. So yeah just admit you are wrong, i'm not the one that's wrong.
Also they did say one thing, damage did occur only on very old batteries that exsisted years ago, then those kind of batteries couldn't handle and would become damaged when charger was connected at 100% and it was different type of battery back then as well. Now we got something called Ion battery which can handle the full charge better than old batteries did.
Also idc how many years you been working with phones, alot of people still think wrong and have wrong facts still.
But now your words are against over 10 or more proffessionals out there that has proven opisit answer, so yeah just admit you are one with wrong facts.
Not last but least, alot of people take old facts with new batteries and still belives that battery are affected same way. But answer is no it isn't affected same way. lithium ion is another kind of battery we use for quite few years now. But before lithium ion came then it was a another kind of battery that did not handle itself well with 100% charge and would easily wear out alot quicker and get damaged.
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Lol ok as I said I'm not going to go into it
You overcharge your phone and see how you get on.
Tell me have you ever got anything close to these battery stats for SOT
https://forum.xda-developers.com/oneplus-5/how-to/screen-time-leaderboard-post-longest-sot-t3780178
14 hours 20 mins?
No I know you haven't
You carry on and I'll do my thing.
Max up time for an iPhone 6 183 hours.
That's a week to you.
I know you have never seen these numbers.
But whilst you're sitting there with your head in the sand overcharging your phone every night lol.
Spare a moment for what you could have.
Don't spread crap without proof.
I have tangible proof I've seen and had to replace devices because of it. Screens, batteries, buttons.
I've seen more kit then you'll ever see.
You carry on the way you are but don't tell people to do what you do. It's idiotic and until you realise that you'll believe what you've read.
FYI you're relying on capacitors.
The second they fail your screwed.
Lol lithium is lithium..
You charge it it expands, please try to understand the logistics and dynamics of what your are attempting to talk about.
Or I'll tell you what, you keep overcharging your poor phone and I won't and we'll see who's phone lasts the longest after a year. I promise you I'll put you to shame.
You're taking someone else's word you don't know over someone with first hand experience of this behaviour
On your head be it
Supercharging Works Again!
So after 11 days my p20 pro's ability to supercharge is back and Im so relived. Thanks for all your help!
markabes23 said:
So after 11 days my p20 pro's ability to supercharge is back and Im so relived. Thanks for all your help!
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Did you noticably change anything? Or does it appear random?
dladz said:
Did you noticably change anything? Or does it appear random?
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It just appears randomly. When I was at work earlier, it worked. But now that I'm home and I plugged in my phone it doesn't work again. It just promps every once in a while. It's like trying to supercharge and something is stopping my phone from doing it
my pro had a swim last night, and now it doesn't charge at all..