Database Develop

WM6 and Exchange email issue

I'm using the Orwell WM6 rom and having problem syncing email with Exchange via GPRS. I can sync calendar and contacts with no problem and desktop sync is ok for email. But everytime I sync 'over the air' my email inbox ends up empty.
It all works perfectly with WM5.
I've read a few posts about problems with Exchange sync but haven't seen any solutions. Does anyone know how to fix this? This might be the only thing that sends me back to WM5 and I really don't want to do that unless I have to.
Thanks.

I tried to reproduce this error but have not been able to... I am using the PDAVIET3 WM6 ROM though, I use push-email and havent had a single issue with this ROM. Maybe you might want to try that wm6 version ( or pdaviet4 )
cheers

hmm I wonder if its because my Exchange is 2003 SP1. I sync on a schedule rather than push. Maybe SP2 is needed to sync with Exchange mail. Its a work server so I have no say in getting it upgraded.
I'll try one of the pdaviet roms. Thanks for the suggestion.

See if your IT guy can run through the settings. The only thing I could think of is he might not have the "Enable unsupported devices" checked. The screen below is of an Exchange server with SP2 installed. I assume that option is also in SP1.

Exchange 2003 SP2 is required to have Pushmail available, the scheduled synch should already work with SP1

I'd have your IT guy check the event logs on the Exchange box ...
I know it's not your decision but I'd really enjoy hearing the rational of your IT dept not installing SP2...
I remember when SP4 for NT blew up several of my servers (gotta love that BSOD!) but this update has been out for over a year and is considered critical.. and quite stable. Actually more stable than SP1...
Steven
MCSE / CCNA

Thanks for those suggestions guys. But it looks like I've got it fixed.
Before flashing one of the pdaviet roms I thought I'd hard reset the Orwell rom and see if that made a differance. And email is now syncing sweetly!
To make it even stranger, before the hard reset I found I could sync my sent items in email if I enabled that, just not the main inbox. Really strange.
I'm now reluctant to add any of the fixes in the Orwell rom for camera, mms etc. just in case they give me the old problem. But who cares. Exchange email sync is number 1 on my list.
Cheers.

Automatically download images in Outlook Mobile?

I use Pocket Outlook for my email to a great extent. I am sick and tired of clicking on two links to see the images in each email.
Switching to another email software package would be considered, but which one of them can connect and synchronize with my desktop outlook?

all the third parties one use the default databases so it syncs the same way, the application just displays the data better and gives more options.

Not true
All the third party pocket outlook replacements do not use the same outlook databases at all.
Still looking for either how to turn this on by default or for suggestions on actrual third party replacements that do a good job and do use the same DB...

I agree Kruse,
I have not found any 3rd party email SW yet that is all inclusive with the Outlook contacts database.
On a somewhat similar topic, would you or anyone else on this thread know how I can delete or turn off the (Mobile Outlook) feature that currently duplicates all of my sent emails and returns them back to my inbox on My Kaiser/TytnII? I've searched the forum for about three days and found nothing so far on this topic.
If I try to delete them the next time I Send/Receive they just show up again, which is ultra frustrating. The same sent emails (that I deleted) keep reappearing until some pre-determined setting in either the mobile or PC version of MS Outlook (expires I guess) and/or decides it is time for those emails to not register in the inbox as new mail anymore.
Could this somehow be an Outlook setting on my PC?
Any help would be greatly appreciated.
Sincerely

Sent items in inbox - solution (gmail, mapi)
You are not using the "recent:" setting, look into the setup instructions in google, that will get rid of the sent stuff appearing in the inbox. Basically, in your settings on the handheld only, the email address you set up in your configuration should not be
<whatever>@gmail.com
but instead:
recent:<whatever>@gmail.com
- Kruse

superhero7 said:
Current Status/Issues/Challenges:
MSVC 2 work w/ wired headset. (desperate)
Confused about GPS ports and Hardware configs. (Can't get it to work anymore)
Click to expand...
Click to collapse
I note that your sig shows a version 1 hardSPL. Do you still use this SPL now with your 1.65 series radio? Have you seen the *Hopeless* GPS after 6.1 update thread yet? If you use a SPL designed for WM 6.0 with a WM 6.1 setup, you may encounter numerous problems. Checking the thread referred to above should help get your GPS up and running again

goodlink software contacts

Guys,
My org uses goodlink (good.com) as the email service provider not microsoft's push mail. I recently upgraded to a tilt and changed the rom promptly to schapps latest release.
The way the good software works is that it adds its own software stack (email/contacts/calendar etc) which syncs to the my outlook. The problem this creates is that my contacts do show up (the right softkey button leads to contacts which are the goodlink contact list) but are not connected to my dialer.
To be able to use smart dialling i then have to manually sync my phone to my computer to copy the contacts again which is a pain. My previous phone was based on windows 2003 whose dialler showed the goodlink contacts directly.
If there are any ideas or suggestions please let me know.

memon01 said:
Guys,
My org uses goodlink (good.com) as the email service provider not microsoft's push mail. I recently upgraded to a tilt and changed the rom promptly to schapps latest release.
The way the good software works is that it adds its own software stack (email/contacts/calendar etc) which syncs to the my outlook. The problem this creates is that my contacts do show up (the right softkey button leads to contacts which are the goodlink contact list) but are not connected to my dialer.
To be able to use smart dialling i then have to manually sync my phone to my computer to copy the contacts again which is a pain. My previous phone was based on windows 2003 whose dialler showed the goodlink contacts directly.
If there are any ideas or suggestions please let me know.
Click to expand...
Click to collapse
This is not what is supposed to happen. I use GL too. If you sync with Active synch eventually, you will end up with duplicate contacts. Sometimes it takes a bit of time for this to occur. This applies to GL 5. In 4.9, I had to do exactly as you are stating...synch only the contacts with active synch.

interestingly, I have a post regarding Good Mail. I found that using the XDA Live 3.0 (WM6.1) with the reTOUCHED dialpad, my contacts, while in the phone mode, linked to my Lotus notes contacts, not my local ones.
If I'm understanding you correctly, this is exactly what you want to happen (exactly the opposite of what I want to happen on mine).
I have 5.0.3.23 good mail with the above and it works the way you want yours...
Good luck,
MBN

MustBNuts said:
interestingly, I have a post regarding Good Mail. I found that using the XDA Live 3.0 (WM6.1) with the reTOUCHED dialpad, my contacts, while in the phone mode, linked to my Lotus notes contacts, not my local ones.
If I'm understanding you correctly, this is exactly what you want to happen (exactly the opposite of what I want to happen on mine).
I have 5.0.3.23 good mail with the above and it works the way you want yours...
Good luck,
MBN
Click to expand...
Click to collapse
With 5.0 the contacts are shared. If you sync with active sync, they will be duplicated because you are already syncing the mail server. GL 5 takes over much more of the system than past versions. I have found no way to change its behavior at all. If I make changes, it has protections in it that undoes the changes.

thanks for the help guys. I got on IT's case and changed my GL version to 5.0 and a hard reset and the installation of the retouched dialler everything is now working exactly the way i want it. Thanks guys!

parleyp said:
With 5.0 the contacts are shared. If you sync with active sync, they will be duplicated because you are already syncing the mail server. GL 5 takes over much more of the system than past versions. I have found no way to change its behavior at all. If I make changes, it has protections in it that undoes the changes.
Click to expand...
Click to collapse
Have you tried using Microsoft Voice command with Goodlink contacts? in my search for a solution i found a thread on another forum which said that voice commands/dialling wont work with goodlink contacts and we will have to sync them again. Im going to be trying it anyway but just wondering if somebody has already done the effort.

I can also vouch for that. I am the good admin at my org and the latest 5.0.4.46 works quite nice with outlook contacts and allows for smart dialing.

memon01 said:
Have you tried using Microsoft Voice command with Goodlink contacts? in my search for a solution i found a thread on another forum which said that voice commands/dialling wont work with goodlink contacts and we will have to sync them again. Im going to be trying it anyway but just wondering if somebody has already done the effort.
Click to expand...
Click to collapse
I use voice speed dial and it works with GL 5 owning the contacts without doing a sync via active sync. Haven't used MS VCMD so ymmv.

jfor26 said:
I can also vouch for that. I am the good admin at my org and the latest 5.0.4.46 works quite nice with outlook contacts and allows for smart dialing.
Click to expand...
Click to collapse
I just wish I could talk my IT guys into a longer wait period before locking the phone...30 minutes kind of sucks when using the GPS...in a car. Any ideas for hacks? I haven't found any.

Link mail screen to outlook mail

On the TF3D sceen, is there any way to link the mail button to the outlook mail instead of the "internet" mail?
Thanks

Err... If you set up your Outlook mail.. it would work.
If you set up your Outlook Mail and KEEP the Internet Mail (as well), then you will have both of them being accessed from the TF3D mail button (two envelopes on the right, instead of one)
If you set up your Outlook Mail and DELETE the Internet Mail, then you will have one envelope on the right .. and THAT will be the one for Outlook Mail.

To set up your Outlook mail, Tap on TF3D mail button
Then tap on Inbox
Then - Menu - Tools - Options
Now, tap on Outlook E-mail and enter the settings.

I actually tried to configure the Outlook Mail account (time pass) for gmail.
I couldn't get it to work.. (for some reason - sure I did something wrong).
Tried to sync Outlook Mail with my PC using Active Sync... some certificate validity issues came up..
Then, just decided to chuck it.
Had two envelopes appearing on the side.. just went ahead and cleared up everything from the registry - related to the mail set ups and set up my Gmail as the Internet Mail again.

I have set up my Outlook, and as you can see from screenshot, it's got mail in it, however, if I delete my POP3 email, the TF3D screen shows no accounts in the mail screen...

Anyone got any idead how to link the Outlook Inbox to the TF3D Mail screen??

Your email notification icon at the top looks quite suspicious... do you have another email client (such as BB Connect or Intellisync Mobile Suite) installed? I used Intellisync before and this is the icon I received and it also wasnt appearing in TF3D.
Let me know if you are using Intellisync- there is a work-around

mkhattab said:
Your email notification icon at the top looks quite suspicious... do you have another email client (such as BB Connect or Intellisync Mobile Suite) installed? I used Intellisync before and this is the icon I received and it also wasnt appearing in TF3D.
Let me know if you are using Intellisync- there is a work-around
Click to expand...
Click to collapse
Yes, I am using Intellisync Mobile Suite....

mcvpjd3 said:
Yes, I am using Intellisync Mobile Suite....
Click to expand...
Click to collapse
It's much better than Outlook Mobile isn't it? Nice to have REAL push mail
The reason TF3D isnt working is because it only recognises Outlook Mobile and not IMS and you do not have an Outlook account setup. The workaround (I'm hoping to find a better way) is to create an Outlook account through Activesync/Mobile Device Center on your PC. I've done some tests and there is no conflict between the two.
The downside is that there is no real integration between TF3D/Outlook and IMS so IMS is essentially working in Parallel. What I am trying to figure out is how to map TF3D to IMS so that when you click the envelope it takes you to IMS and not Outlook. At least with this workaround, you will get the best of both worlds with TF3D showing you your emails and IMS giving you the real push mail functionality which Outlook lacks.
Let me know if it works for you

mkhattab said:
It's much better than Outlook Mobile isn't it? Nice to have REAL push mail
The reason TF3D isnt working is because it only recognises Outlook Mobile and not IMS and you do not have an Outlook account setup. The workaround (I'm hoping to find a better way) is to create an Outlook account through Activesync/Mobile Device Center on your PC. I've done some tests and there is no conflict between the two.
The downside is that there is no real integration between TF3D/Outlook and IMS so IMS is essentially working in Parallel. What I am trying to figure out is how to map TF3D to IMS so that when you click the envelope it takes you to IMS and not Outlook. At least with this workaround, you will get the best of both worlds with TF3D showing you your emails and IMS giving you the real push mail functionality which Outlook lacks.
Let me know if it works for you
Click to expand...
Click to collapse
Excellent. I'm now showing the envelope in the Mail TF3D screen. I presume that with this workaround, all I will ever get is the "Click to view message" message, and not the first few lines of the message that you get with a POP3 account or a proper outlook account. (see attached)
From reading your message I am also guessing you are using version 8 or 9 of IMS. I currently look after 3 servers all using varieties of version 6. I have just created a new server with version 9 which installs the "intellisync" suite of application on the device. I've tried it on an XDA Exec, XDA Orbit (and some nokia and Sony Ericsson devices). I haven't tried it on the Diamond yet. How is it on that?

mcvpjd3 said:
From reading your message I am also guessing you are using version 8 or 9 of IMS. I currently look after 3 servers all using varieties of version 6. I have just created a new server with version 9 which installs the "intellisync" suite of application on the device. I've tried it on an XDA Exec, XDA Orbit (and some nokia and Sony Ericsson devices). I haven't tried it on the Diamond yet. How is it on that?
Click to expand...
Click to collapse
Correct.
I am using version 9 which works like a charm. I work for the local operator here in Dubai and am currently one of a few internal testers for IMS before we launch it as a service. I find it to be very functional and light on resources- highly highly recommended. Beats all competition including Blackberry (I've also set it up to get a personal POP3 account in much the same way as BB Internet does)
As for how much of the message appears in the TF3D, this depends on how much you tell Outlook to download of the message- all you need is a couple of KBs at the most to get the first few lines in the envelope.

Hey guys
I'm sorry but this will be probably an off-topic and stupid question but when you receive an email on your Diamond does it look like on your pc and can you view emails that have lots of graphics in them ??
I'm really sorry but this is my first WM device and i would like to know things like that

It depends on what kind of email account you are setting up on the device. If it's an Exchange account, the server has to be running Exchange 2007 for you to get HTML email on your device. Internet Email and IMAP display HTML without any problems.

well i've been using maill2web and it just emails didn't look like they should. Maybe you can tell me where can i find a good exchange server or something like that ??

gaabrysz said:
well i've been using maill2web and it just emails didn't look like they should. Maybe you can tell me where can i find a good exchange server or something like that ??
Click to expand...
Click to collapse
Well... there's many to choose from depending on your needs and budget (not sure of any free ones but you'll probably find some out there- although possibly not because Exchange is not cheap to install or maintain). Anyway a simple Google will give you many results http://www.google.ae/search?hl=en&q=hosted+exchange&meta=

Anyone found the solution yet ?
Noticed the solution to sync to a phony account - But I would really prefer to sort this via a registry tweak or similar.
I need to roll this out to a large number of corporate users, so the phony tweak is kind of hard to roll out compared to a registry modification.
Anyone?...
Its kind of frustrating to see the number of new emails in the notification area of TF3D but not actually being able to use the TF3D envelope function.
Regards
M

Hello,
I tried to find a solution, too. But up to now without success.
Does anyone know, where TF3D gets it's information from?
Best
mawim

no link to intellisync/outlook
mawim said:
Hello,
I tried to find a solution, too. But up to now without success.
Does anyone know, where TF3D gets it's information from?
Best
mawim
Click to expand...
Click to collapse
I also had an intense view at the registry, couldn't find any link to IMS/Outlook key...
I had a phonecall with nokias tac, telling me they will release a patch to solve this problem, not only to see unread mails at the TF3D - to have the original functionality of the tf3d mailicon workin. He could not tell me when the patch
will be released but it WILL come...
...but I'm very sure it could be solved with the correct Regkey...
regards, Marq

Marqus said:
I also had an intense view at the registry, couldn't find any link to IMS/Outlook key...
I had a phonecall with nokias tac, telling me they will release a patch to solve this problem, not only to see unread mails at the TF3D - to have the original functionality of the tf3d mailicon workin. He could not tell me when the patch
will be released but it WILL come...
...but I'm very sure it could be solved with the correct Regkey...
regards, Marq
Click to expand...
Click to collapse
Sorry to drag up an old thread - I'm currently using Intellisync and would also like to use TF3D to view my emails ...
Did any kind of patch or regedit get released or worked out?
Meanwhile, I'll try the work-around above in this thread if I can work out what to do exactly.
Regards,
Gary.

Any news on this ?
Any sight of that Intellisync patch ?

Seven (push email), Tilt and WM6.1

Anyone here using Seven on their Tilt with the new ATT Rom?
I've been using it for about 2 weeks just fine with no problems whats so ever. Now since flashing my ROM I started having issues.
The two main ones are that messages are not getting marked as read back on the server side and that composed messages are not being sent.
Anyone else here seeing this?
I am running the official ATT WM6.1 ROM.
Thanks
David

It's 6.1 that's screwed it up.....
Yeah...I had the same issue, back when I flashed my first wm 6.1 rom...I don't believe the latest version of seven's mail client is officially approved for 6.1. I ended up getting a free account on mail2web and using the aggregator service they offer to push mail from my other accounts to my Tilt by way of Active Sync. It's turned out to be a much better option, and you can't beat free. I do miss the seven client though, it's a nice peice of software.
you can get a free account with mail2web at
http://live.mail2web.com
good luck.

mandaryn said:
Yeah...I had the same issue, back when I flashed my first wm 6.1 rom...I don't believe the latest version of seven's mail client is officially approved for 6.1. I ended up getting a free account on mail2web and using the aggregator service they offer to push mail from my other accounts to my Tilt by way of Active Sync. It's turned out to be a much better option, and you can't beat free. I do miss the seven client though, it's a nice peice of software.
you can get a free account with mail2web at
http://live.mail2web.com
good luck.
Click to expand...
Click to collapse
Thanks.
I have access to an Exchange account but I use Gmail for my mail and like that Seven keeps it synced up where as Exchange doesn't.
I guess for now I am going to go back to Gmail/IMAP.
David

seven working fine for me, but i'm not using the latest at&t ROM (see my sig)

In the Seven forum they say that some of the 6.1 roms do not work properly and they hope the next version, due any time, will correct this.

texas said:
Thanks.
I have access to an Exchange account but I use Gmail for my mail and like that Seven keeps it synced up where as Exchange doesn't.
I guess for now I am going to go back to Gmail/IMAP.
David
Click to expand...
Click to collapse
have you considered forwarding a copy or your gmail to your exchange account, although i appreciate the mails wont be synced with your gmail account

jfran said:
have you considered forwarding a copy or your gmail to your exchange account, although i appreciate the mails wont be synced with your gmail account
Click to expand...
Click to collapse
I did that for a while but got tired of trying to keep of with mail of Exchange and the Gmail. I know I'm picky. <G>
Thanks
David

I just reinstalled Seven after upgrading to 6.1 (AT&T rom) and Seven is working fine for me.

It's working fine for me on both 6.1 and 6.5 now.
However, I don't know if you all know that when you setup an email account to SEVEN, your phone automatically sends an sms to an England number +447624802625, which will charge you an international sms. This will happen when you add one and every email account. Here is the confirmation from SEVEN:
abackholm - SEVEN's Site Admin said:
First of all, thanks for everyone supporting SEVEN in participating the beta program. Your efforts have continued to help our software reach higher quality and become more reliable. Sincerely, being a non-commercial offering that does not earn SEVEN a dime, we sometimes put you in a difficult spot: the setup is not necessarily optimized for the end user, but rather to maximize feedback and exposure SEVEN gets for various features and setup configurations.
In this case, we want to test the phone number validation using SMS.
(1) In production deployments we need user's phone number (instead of IMSI) to be able to send SMS triggers that wake up the client so that there is no need for always-on data connection - to conserve bandwidth and battery.
(2) In production deployments the SMS would be zero-rated, but that's unfortunately not an option in the beta program as operators are not participating with beta testing in their mind. In such deployments, there is no need for multiple SMS-to-HTTP gateway numbers, and thus our setup only supports using one at a time. As the beta program is global in nature, majority of users will always have to use an international number.
I apologize for inconvenience this causes. I realize that those who need to reinstall the client very frequently are especially vulnerable. However, I'd like to remind that participation in the beta program is entirely voluntary.
Click to expand...
Click to collapse
And luckily some solution has been found:
Hi guys, the problem is over for me as I found a trick for this. There are two ways:
1. I just install and run SEVEN with an OUT-OF-MONEY SIM so that it could not send any international sms. I don't know if you have this in your country or not but here we have 2 different accounts for one SIM, the main account and the promotion account. With the promotion account we can use most of the sms, 3g, gprs, phone services but not international sms/calls and value-added services (like buying ringtones, games etc), and the main account covers those things. So I've tried a SIM without money in the main account and everything goes great though it could not send an international sms. When I put my other SIM in, it does not request me to activate Smile
2. I've tried to install and run SEVEN without a SIM, and turn the wifi on when I add emails. SEVEN requested me to input my phone number and I did it. Then when everything is done I just insert my SIM in, and everything worked fine, no more international sms.
Cheers!!!
Click to expand...
Click to collapse
and
I can add that I have just disabled the phone connnection and connected via wifi when adding an account. This also works.
Click to expand...
Click to collapse
You can find more information from here:
http://community.seven.com/forum/viewtopic.php?t=2749