Database Develop

TomTom are looking into the TT5 and GPRS Freeze!

Below I have copied all the emails sent and recieved regarding this problem with my XDA2i and TT5 Freezing when I try to use GPRS to Downlaod Traffic. See responses and be assured Tomtom seem to be looking into it!
Cheers
Lee
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Dear Tomtom,
I have a major problem with my XDA2i and the TT5 Traffic updates. When ever I try to use my GPRS connection on the move to download your Traffic Updates that I have subscribed to, TomTom 5 Freezes. The PDA still works when TT5 freezes, I know this because I can use one of the hardware buttons to exit TT5 and open the Calendar. If I do this TT5 remains running in the background and cannot be stopped until I reset the XDA2i. At all times the GPS Bluelight is lit up as if it is connected.
I have paid for a 1 year subscription for the Traffic Updates and kindly ask you to either fix the problem or refund my traffic subscription money.
The Traffic Updates cannot be downloaded therefore it is very unfair that I have to pay for a service I can not use as intended.
I am pleased to see that you now support the XDA2i and look forward to hearing from you very soon.
http://www.tomtom.com/products/compatibility.php?ID=109&Language=1
By the way, I have installed the latest TT5 5.10 update and the new O2 ROM v1.11.162 update for the XDA2i, it still doesn't work properly. My SD Card is a Corsair 1GB SD1GBA0506H3S37WN and I have tried it using a 512mb SD card. I have even tried the Corporte install on the XDA2i and that doesn't work either.
Tomtom 5 is a very worthy upgrade over the TT3 version and I thankyou for providing a product that is Far better than ever before, I just wish you could sort this Freeze problem out.
Look forward to hearing from you.
Thanks
Lee
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Just thought i'd tell you that when the XDA2i TT5 Freezes if I removed the SD card it imiediatley starts working again! Then what I do is reinsert the SD card, the only probelm is, the Map is on the SD card and by removing it makes it lose the map on screen and cannot be recoverd unless I exit TT5 and Restart again.
It looks like it may be a SD card issue, the problem is I have tried many different SD cards, 512mb, 1gb 60x speed and now ive got a new SD card 1gb Sandisk Ultra III 133x speed and that still freezes.
Any ideas to which will work?
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Dear Mr Donnellan,
We are looking into this issue. Could you please write us the ROM version you have installed on your XDA2i?
We thank you in advance for your cooperation.
With best regards,
The TomTom Customer Support Team
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Hi,
In response to your answer to my question please find the Detaisl you have requested below:-
ROM Version: 1.11.00 WWE
ROM Date: 01/27/05
Radio Version 1.00.00
Protocol Version: 1337.39
ExtROM Version: 1.11.162 WWE
I updated to this rom to try and fix the issue as the original ROM from O2 didn't work as far as TT5 is concerned. I could run the TT5 program but was slightly more unstable than it is now.
Thanks
Lee

The same happens with mine too (Or used to) i havnt had chance to check if it still freezes as often after i updated to the new ROM version but the one that includes the newer Radio ROM version.
I found that if you take out the sd card then re-insert it quickly, it continues on fine, no Map loss.
The freeze problem is almost certainly to do with the Radio locking up the SD somehow, which should be up to O2 (or HTC) to sort out.
I find my phone freezes sometimes when i recieve a call, but removing the SD card sorts the problem.
As i said ... i've not ad the chance to test TomTom since i updated but, i havnt had ANY lockups or freezes with calls since.

I feel like crying
At last someone else with the same problem. I can add a little though: -
I have a panasonic 128MB card which works with traffic perfectly, I have 2 x 1GB SD cards, 1 PNY and 1 Viking both of which fail to update the traffic information - exactly the same, remove the card and everything seems to clear up. What I can't understand is that if I use my Panasonic card it works perfectly even if just before the reboot it would not work with one of the 1GB cards no reinstallation of TOMTOM or changing of any of the settings. Not sure if it is size or quality related ? The cards all work as "simple satnav cards" perfectly.
The other point is that if I am not connected to the BT reciever (I plan a route and then run a demo as an example) all of the cards work perfectly.
They only fail when the GPS information is availible.
Kind Regards
Dave Cook

I downloaded the 5.10 upgrade in the hope it would solve my xdaii freezing up every time i got a phone call, but it is still the same . In tt5 when the upgrade is installed is the Version (5.00 - 5.10) supposed to change ?? as mine stay's the same (v5.00) . i expect you're all as fustrated as i am at not being able to use both the phone and tt.
Steve
ROM VER:1.72
ROM DATE: 03/15/04
RADIO VER:1.17.00
PROTOCOL VER 1337.28
EXT ROM VER: 1.72.181

RE: TT5 to TT5.i version display.
I have TTN5.1 on my XDAIIi and it displays version 5.1. At a guess I would say your upgrade did not install correctly. After upgrade it displays on your PDA to re-install certain TTN apps, did you say yes to this, if so I can't see why your upgrade did not work. :twisted:

It will be interesting to see if TomTom do find a solution, but based on my experiences I don't think it is TomTom that is the problem.
I have a SanDisk 512MB SD card that runs just fine with Navigator 5.1 and the phone switched on. I also have a SanDisk 2GB SD card which exhibits the classic TomTom freeze.
The key fact is that Media Player also freezes with the 2GB card when the phone is on and it seems to happen when the phone switches to a new transmitter cell. The 2GB card works fine with Media Player when I switch to flight mode.
The fact that Media Player exhibits freezing in the same way as TomTom due to the radio having some unfortunate interaction with larger SD cards leads me to believe the fault is more fundamental to the device/operating system rather than a fault within TomTom.
I think therefore it needs a fix from Microsoft/HTC but I won't hold my breath as they already probably consider XDAIIi's running WM2003SE as a legacy platform, now that the Universal/WM2005 combination is imminent.
Anyone else had similar problems with Media Player freezing or any other application accessing a large SD card with the phone active?
Device: XDAIIi
ROM version: 1.11.00 WWE
Radio version: 1.03.00
ExtROM version: 1.11.162 WWE

Yeah same for me mate, i posted a a reply with similar findings a couple of posts up ^
I think i'll be going for an upgrade when my contract runs out (6 months )
Radio ROM version 1.03 is better it seems to make the freezes less regular.

I agree, I think the same as you guys. It probably is O2's responsibility and will need a fix on their part to resolve it. However using TomTom Support who state they now support the XDA2i, Tomtom have more clout when it comes to persuading O2 to sort it out rather than little old me and will hopefully get a fix in the near future. The response I recieved has been far better than any previous responses from Tomtom and does encourage me knowing they are at least researching the problem which is now shown in the My Questions of Tomtom website. (Unanswered has now changed to Researching)
Fingers crossed hopefully Tomtom are talking to O2 to work it out.
Watch this space.
Cheers
Lee

Referring to this link
http://forum.xda-developers.com/viewtopic.php?t=26986&highlight=
and this
http://www.pocketpc-club.nl/forum/showthread.php?t=58132
it might be the similar problem of formatting your SDcard in FAT 16 instead of FAT 32
Apparently these programs use the SD card to store information and they can only read FAT 16
Give it a try.

d.zee, thanks for the idea but no joy I'm afraid.
My SD Card was already formatted with FAT16. So I tried a re-formatting to FAT32 but Media Player froze again. I haven't tried TomTom but doubt it would perform any better.

Tomtom have replied, see below :-
Cheers
Lee
Dear Tomtom, I have a major problem with my XDA2i and the TT5 Traffic updates...
Discussion Thread
Customer 31/08/2005 08.10 AM
Dear Tomtom,
When enabling flight mode, both the Bluetooth and Phone are turned off. Turning on the flight mode will stop me from connecting my GPS receiver via Bluetooth and stop me from making a GPRS data connection via the Phone to download Traffic Updates.
Just to clarify the situation here, Tomtom 5 works brilliantly with my current configuration apart from the Tomtom Traffic Updates. If I have my Phone switched on or off Tomtom 5 will navigate me to where ever I need to go without many glitches, however I have subscribed to your Tomtom Traffic and find I can not use Traffic at all because when I try to download Traffic Updates via the GPRS connection (using the Phone which your asking me to turn off in flight mode)Tomtom will freeze.
I can remove and reinsert the SD card to get Tomtom to start working again but the map is no longer available as Tomtom thinks the SD card and maps are no longer present. The only other way to get Tomtom to work again is to reset my device. The PDA at all times remains useable just Tomtom that freezes.
In answer to your question, turning flightmode on stops me from using Tomtom 5 altogether, so that isn't the answer to the problem. If I was to turn the phone off but keep flightmode off allowing Bluetooth to continue to work, that still doesn't fix the GPRS connection as the phone is off so a GPRS connection cannot be made.
As you know I have paid a lot of money for the Tomtom Traffic subscription and cannot use it, therefore can I remind you that if you can't fix this problem, I would be grateful if you can refund my money for the Traffic subscription.
(I would rather you fix the problem!, a lot of other people are having exactly the same problem and is driving down the resale value of the XDA2i)
Can I take this opertunity to thankyou for your interest in this issue and thankyou for looking into the problem, I look forward to hearing from you again.
Flightmode off = Phone On, Bluetooth On (Yes GPRS and Yes GPS)
Flightmode on = Phone off, Bluetooth off (No GPRS, No GPS)
I can do this via a sim password
Flightmode off = Phone off, Bluetooth on (No GPRS, Yes GPS)
Lee
Response 29/08/2005 04.24 PM
Dear Mr Donnellan,
Could you please try to enable flight mode and write us if that works?
We are trying to find out which is the problem.
With best regards,
The TomTom Customer Support Team

Response 29/08/2005 04.24 PM
Dear Mr Donnellan,
Could you please try to enable flight mode and write us if that works?
We are trying to find out which is the problem.
With best regards,
The TomTom Customer Support Team
Click to expand...
Click to collapse
OMG i cant believe the reply ! I can safely say .. they never read the email properly lol
The problem lies with the OS/Radio ROM not TomTom as the freezing happens with other applications too not just TomTom, so its a job for the Mobile operators and/or device makers.
If they upgraded us to WM2005 then i think all the problems would disapear, sign my petition link in my signture.

Danny,
I couldn't believe it either, how can they fix the problem if they don't even know what the problem is!! lol
Anyway, at least they are still looking into it, in hope that they can speak to O2 to get it sorted or at least give me my Traffic money back.
I have tried to sign your petition and I managed to get it to load up the form but when I submitted it it fails.
Let me know if it works or not at your end and i'll try again when it does.
Good idea by the way keep it up and lets hope alot of people sign it.
All the best
Lee

Hi mate, your name is entered in the petition, the last name on the list atm
It would be nice if TomTom contacted O2 to complain about their incompatibilitys, although judging by the response you got from them, i think that extracting blood from a stone may be easier !

Things are moving Fast! Tomtom have replied already, here it is:-
Response 01/09/2005 12.24 PM
Dear Mr Donnellan,
We thank you for your feedback. We were thinking that you were experiencing freezing issues also when navigating.
We have run a test here with an XDA2i and ROM version 1.10 and it worked fine when updating traffic information. We will try with version 1.11.
Which GPS receiver are you using?
If you do not use the GPS and you only try to update traffic, is it working?
With best regards,
The TomTom Customer Support Team
Dear Tomtom, I have a major problem with my XDA2i and the TT5 Traffic updates...
Discussion Thread
Customer 01/09/2005 05.20 PM
Dear Tomtom,
Thankyou again for looking into this problem. You are correct in saying the Freeze problem is only when I try to download Traffic Updates. Using Tomtom on a day to day basis works fine using my Tomtom GPS Bluetooth Receiver.
The freeze problem only occurs when downloading Traffic Updates or even Weather. However; I have managed to get it to work now and then! 97% on the time it freezes.
I have tried to download traffic with the following setups:-
1) GPS Bluetooth Receiver Connected to Tomtom with a satelite fix with a stationary vehicle.
2) GPS Bluetooth Receiver Connected to Tomtom without a satelite fix.
3) GPS Bluetooth Receiver Not Connected to Tomtom without a satelite fix.
4) GPS Bluetooth Receiver Connected to Tomtom with a satelite fix whilst driving.
5) GPS Bluetooth Receiver Connected to Tomtom with a satelite fix with a stationary vehicle and demonstration mode running.
All cause it to freeze! sometimes it will work but 97% time doesn't.
When it Freezes this is what happens, The Symbol for Downloading the Updates shows an arrow and flickers whilst the downloading is being carried out, when it freezes the arrow stops moving, I think it stops at the point it tries to use the data. It seems to download the data but can't finalize the data to be used.
However please note the following setups:-
1) GPS Bluetooth Receiver Connected to Tomtom with a satelite fix with a stationary vehicle and wireless WiFi connected to the internet.
2) GPS Bluetooth Receiver Not Connected to Tomtom without a satelite fix with a stationary vehicle and wireless WiFi connected to the internet.
3) GPS Bluetooth Receiver Not Connected to Tomtom without a satelite fix docked to activesync on my PC connected to the internet.
All work every time! The problem here is I don't drive with a PC or Wireless connection to Wifi so Traffic Updates cannot be updated on route when I need them.
The GPS Reciever I have is:-
Tomtom Bluetooth GPS Receiver (Mark 1, a little silver rectangle shaped box)
Hope that answers your question and helps you resolve this problem.
Please let me know which SD card you have tested this out on, you say yours works, I am interested in your setup. Why would yours work yet many many other XDA2i 's don't? Maybe we could compare XDA2i 's. Compare the following:-
SD card
ROM Version with Radio version etc.
Where you installed your Tomtom Program, all on the SD card or only maps on the SD card?
Corporate Install or Personal install?
Kind Regards
Lee

All evidence is now pointing towards it being an issue with certain types of SD card.
Has your device ever stuck on say the start menu, you pop out the SD card and all is fine......

No but it has been slugish with the SD card in and when taken out it becomes ok. That was with the slower SD cards I have used in the past, that problem has been fixed with a faster SD card.
Cheers
Lee

bluebotle said:
No but it has been slugish with the SD card in and when taken out it becomes ok. That was with the slower SD cards I have used in the past, that problem has been fixed with a faster SD card.
Cheers
Lee
Click to expand...
Click to collapse
Perhaps not for you, but for others it has.
http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=26506

Well my Transcend card arrived yesterday, but I had no real opportunity to test it until today.
So I sit here now, over 300 miles and 10 hours later and not a single freeze. Phone calls, GPRS file transfers, downloading mail, SMSs, MMSs and Traffic Information, both on TomTom and Traffic-I, the XDA IIi performed flawlessly, something that it has NEVER done since I got it, and i do not just mean with TomTom running.
So the answer is a Transcend 80x SD card, I don't think it is as much to do with the speed though, most likely power consumption/voltage issues as Pocket Mechanic shows the speed of the card being as quick as one of the ones that it replaced.

MaskedMarauder said:
Well my Transcend card arrived yesterday, but I had no real opportunity to test it until today.
So I sit here now, over 300 miles and 10 hours later and not a single freeze. Phone calls, GPRS file transfers, downloading mail, SMSs, MMSs and Traffic Information, both on TomTom and Traffic-I, the XDA IIi performed flawlessly, something that it has NEVER done since I got it, and i do not just mean with TomTom running.
So the answer is a Transcend 80x SD card, I don't think it is as much to do with the speed though, most likely power consumption/voltage issues as Pocket Mechanic shows the speed of the card being as quick as one of the ones that it replaced.
Click to expand...
Click to collapse
and i can say the same, been using it a little more than MaskedMarauder and have not had a single lockup due to traffic or phone being on
in fact i have just found out if you press the hang up button it minimizes tt and when you press tt again it starts instantly

TT5 Xda2i Tom Tom Crash

i have my xda2i and tt5 installed, and it runce nicely for an undetrmined amount of time then decides to close tomtom, i can reopen it and carry on but alas it keeps doing the same.
when i start tt5 i get the hands logo on the bottom bar apear but after every crash it seems to move along.
Any idears guys?
my old tt3 works flawlesly.

Firstly, make sure your using version 5.10, theres a small patch from the website that takes it from 5 to 5.10.
Second, consider it might be your SD card, slow older SD cards tend to make the device hang and/or slow down, which is a problem with the radio (mobile signal) and the SD card interface.
Cards above 80x speed generally work flawlessly.
Third try just a full re-install of the TT5 software, there might have been an error whilst installing thats causing it to crash.

i havent tried the update and i dont know what speed my card is, its the same card i used tomtom 5 with flawlessly in my old pda (loox600).
I'll try the update and see what happens.

Try this
Use the poi.dat from tt3.
I had a problem with the new rom where it crashed from time to time & also i couldn't nav to the poi without it crashing.
I used the poi.dat & i can now nav. it doesn't let me call the poi but it might solve your problem.

yay! when i used the tt5 poi and navigate to, it gave me the categories but no destinations when selected then would promptly crash, i put the tt3 poi.dat in and it will now searcha and nav to without crashing. will take her out on the road tonight and if i can get to my mums and back then alls well.
was a pain cos i went to newcastle a month ago (375mile) and it just kept crashing, i had to run it in guidance mode (no map, poi) so it must be the poi then cos it didnt crash like that.
will let you know my findings then you have a definitive answer for all you out there with the same issue.

Awesome :lol:
Happy with that if it works
What version of the rom are you running by chance?

ok, it dont crash now but it's so much slower in refreshing the map, about half the speed it was.
has anyone got an unaltered tt5 pio.dat file they can upload for me to try, i'm wondering if its happened when i used my free trial of tt plus and added thier speed camera databases. i could reinstall the maps but i'm nowhere near the orginal disk at the moment as its at work and i'm 'ill'.
I have a tomtom mobile pio which worked for a while then crashes, and have somone sending me a few different TT Go pio.dat's. worth testing them all.
my roms listed below chap.

Here is POI from TT 5.10, you said in your post that you had TT's speed camera database but I thought that you had to take out a 12 month contract.

HyperFire said:
ok, it dont crash now but it's so much slower in refreshing the map, about half the speed it was.
Click to expand...
Click to collapse
You need to uncheck all the POIs you don't want to see on the map, that is what is slowing it down.

i activated the tt plus trial on the website for a month and grabbed all the extras, although i use pocketgpsworld.com for my speed camera databases.
I have all the poi deactivated already.
will try this poi.dat and keep you all posted as i know others with the same issues as i'm having.

i've tried a working 5 & it crashes but mine works fine with the 3 one. you could always delete all poi.dat & see if it is faster.

its still dying, with all tt pio.dat files. pain in the bottom, someone else on here has mentioned they have fixed this issue. grr

Is your copy a proper license? I used to use a pirate copy before I deceided to use the real thing. The pirate copy crashed all the time as you explained but the real copy wotks just fine.

genuine. though i have done updates and added my own poi, just wondering is any other software is clashing.
been using tt since version 2 and have had bothe mobile versions on a nokia.

if your sd card is not a 80x speed it will crash all the time ,have you tried a transend 80x card as it has been established to work well and isn't that expensive

I'm using a kingston elite pro (50X) SD Card with tomtom 5.10 with ALL the POI's checked and ALL the pocketgps.co.uk speed camera datebase POI's checked with alerts for the speed camera's and i have never had a lockup whilst driving using tomtom.
Maybe try hard-resetting your XDAIIi and installing everything manually NOT using sprite. That's what i did and my tomtom seems to work flawlessly.
What bluetooth gps are you using?

ive tried hard reset a few time, even only with tt on it. no luck.
i'm not sure what speed my card is, but looks like this is most probably the cause then, matter of finding some cash then i think, or getting just a small 128 80x to stuff it on for when i need it.
tried it without the pio.dat file, still crashes. grrr.

Yes, bearing in mind i have a soley-devoted kingston elite pro 512mb just for the GB Plus map and the French map.
Perhaps if you get rid of all the other stuff from the card by formatting it in a card reader, try using "media recover" search around for it on google as it will wipe the card clean, this takes a while, but it will restore your card to it's original condition when you first bought it.
Then for the formatting, try reading this post i posted ages ago...
http://forum.xda-developers.com/viewtopic.php?t=21920&highlight=lydiachris
Format your card this way to produce the best read/write times.
Now put all your data back onto your card, just copy then paste the files from your pc to your sd card. This will produce no fragmetation therefor your XDAIIi will not have to search around for the desired data on the card.
Give this a go and post your outcomes.

yay, i found a apprently modified ttn.cab file through file share, installed it to my xda, it downgraded me from 5.1 to 5.0 but hasnt crashed or paused since, although ive only tried it locally, it seems fine, trying to find the time to take it 50 miles+ and see if it works
gonna try out your formating trick soon chap, will keep you posted

New XDA2i - TomTom 5.10 crash/freezing....
Hi all!
I got my new XDA2i through insurance after my 1st one's screen smashed. Installed all my apps etc including the TomTom 5.1 update andddddd it freezes every so often again ! dammm!
So, I double checked everything, all ok, the only thing I can think of is that the newer ROM this handset has is the cause of the lockups again.
I've looked through the postings on this topic and see slightly different versions on the radio version, protocol version etc.
This new XDA2i (I havent changed the ROM) is
ROM - 1.11.00 WWE
ROM Date - 01/27/05
Radio Version - 1.00.00
Protocol Version - 1337.39
EXTROM version - 1.11.162 WWE
Is it possible that some of these versions are known to cause a problem even with the updated 5.1? ( by the way I have the special Bakonl update )
I use a Sandisk 1GB Card (normal speed), the TomTom silver BT GPS unit.
Interestingly, my brothers 'spare' XDA2s with this setup works flawlessly, so I know my install, SD card, GPS all work fine.
Any ideas guys? how do I update say just the radio version? or protocol version? so that my version match another user's version which are working with TT5.1 ?
I was really looking forward to getting GPS all working again as I've missed it these last 2 months ! and now it's doing that annoying freezing again!
Any ideas, recommendations, things to try will be greatly appreciated!
Cheers! Dennis! West London UK!!

T-mobile V3 & TT6 what version have you got working

been tying all morning, and reading various posts.
now i think its V6.030 for use with the internal GPS but it fails to install, tho ive not found an offical tomtom link? anyone,

fil said:
been tying all morning, and reading various posts.
now i think its V6.030 for use with the internal GPS but it fails to install, tho ive not found an offical tomtom link? anyone,
Click to expand...
Click to collapse
I'm running 6.030, I took the SD card out of my old Wizard, did a direct copy to my new MiroSD (6gig :-D) did a little file tidy up and then popped it into my Kaiser. It auto ran and did its install and worked straight away. I've since done a hard reset and it installed first time again.
In TT6 I have selected NMEA GPS receiver, baud rate of 4800 and COM4.
I'm really pleased with the GPS performance, I was worried that it wouldnt work as well as my bluetooth one as that could get a signal in seconds anywhere, even indoors, but the Kaiser is not a bad match, it struggles a bit indoors, but it gets there, over all very pleased.

hmm, i must have some issues, as i took my sd out of my hermes, where it would auto run, but when plaxing it in the kaiser it wont run atall?

fil said:
hmm, i must have some issues, as i took my sd out of my hermes, where it would auto run, but when plaxing it in the kaiser it wont run atall?
Click to expand...
Click to collapse
On the root of the SD card there should be a folder called 2577, this has the TomTom cabs
I think all the auto run does is run these, just select them in File Explore and run them manually, should work...

nlhall said:
On the root of the SD card there should be a folder called 2577, this has the TomTom cabs
I think all the auto run does is run these, just select them in File Explore and run them manually, should work...
Click to expand...
Click to collapse
yep got that, click the autorun, the tt hands pop up on the screen then it just reverts back to the same screen, ie can just click autorun again?

Currently running 6.032 (8351) with UK & IE plus major roads of WE 1409 v675.1409
lots of info here .... http://forum.xda-developers.com/showthread.php?t=330235&page=5

fil said:
yep got that, click the autorun, the tt hands pop up on the screen then it just reverts back to the same screen, ie can just click autorun again?
Click to expand...
Click to collapse
What about if you just run the cab's directly?

if your talking about the ttn2003.cab or ttn.cab @ 5.50M then it asks to install and the progess bar just hangs , have to soft reset the phone to get out of it.

I am running 6.010 still and it works fine using the NMEA GPS with the above settings. I think the only thing I would say is once its installed if you have any problems with getting a fix on sats hit the tomtom traffic/update button as I did this and since then it was fine getting the sat info even if it takes a little time .
Russ

ericb said:
Currently running 6.032 (8351) with UK & IE plus major roads of WE 1409 v675.1409
lots of info here .... http://forum.xda-developers.com/showthread.php?t=330235&page=5
Click to expand...
Click to collapse
that was the 1st thread i found, and thought great! downloaded installed and got "Setup Error: Unable to install application. Please update your device ROM to the required version before trying again."
like many of the other T-mobile users on that thread, the solution seemed to be to get 6.030 version installed, but that aint playing the game!!!!
goes off to bang head againt the wall!

just checked, put my memory card back in my hermes, tomtom runs fine version 6.030, put the card in the kaiser and no go?

Might be worth trying to downgrade to 6.010? as I say I am using that version perfectly fine, 6.030 gave me **** regarding my maps which i bought v6.75 maps a while back but they wont initialise with the tomtom home software so thought bugger it just install 6.010 which works on my Vario I with WM6 and its all fine.
Russ

allthough 6.030 didnt run well for you , you could actally install it?
if thats the case, i might hard reset the device and start again?

hard reset the piece of crap
still wont work???????????????????????????
Get "Installing ttn.cab" then the lttle windows timer in the centre of the screen and that it it just does bugga' all!

Sorry for the delayed response but yes i managed to install 6.030 no problems there it was just everytime i started it and it wanted to register the map no matter what i tried it would not accept the key information even via tomtom home.
Russ

iGuidance Fix For Kaiser / Tilt ?

I *know* I read a post some time recently that had an attachment with a fix for the iGuidance bug (won't start properly with active data connection) but no amount of searching is turning it up for me.
Anybody have that fix they could post here ? I'm using iGuidance v4.
Thanks !
DLD

I found the discussion over at PDA Phone Home
http://pdaphonehome.com/forums/htc-.../93074-problems-iguidance-4-not-starting.html

thanks for the link
that script fix reeks of "kludge"
i guess i'll just manually kill the data connection when i start up iGuidance .. it's not something i do all that often
DLD

I emailed iNav tech support last week and was told to end GPRS/3G connection, start iG v4, then you can restart any data connection.
In their words,"Based on user feedback we've received so far, iguidance v4 is compatible w/ 8925 as well as its built in gps. HOWEVER, there is a conflict w/ the gprs feature on the PDA in that when gprs/evdo wireless data connection feature is turned on, iguidance will take a very long time to launch (3-5 minutes). The only way around that is by temporarily turning the gprs feature off on the phone, launch iguidance, and then re-enable gprs. Once the program is launched, you may keep your gprs turned on w/o any problem.
Hope this info helps.
Thank you.
Customer Service
www.inavcorp.com"

hashbrown said:
I emailed iNav tech support last week and was told to end GPRS/3G connection, start iG v4, then you can restart any data connection.
In their words,"Based on user feedback we've received so far, iguidance v4 is compatible w/ 8925 as well as its built in gps. HOWEVER, there is a conflict w/ the gprs feature on the PDA in that when gprs/evdo wireless data connection feature is turned on, iguidance will take a very long time to launch (3-5 minutes). The only way around that is by temporarily turning the gprs feature off on the phone, launch iguidance, and then re-enable gprs. Once the program is launched, you may keep your gprs turned on w/o any problem.
Hope this info helps.
Thank you.
Customer Service
www.inavcorp.com"
Click to expand...
Click to collapse
no mention at all of intent to fix it .. lol
DLD

wow. i was just putting up with the 3 to 5 min wait. this is good info sad that they dont offer a fix.

iNav does fix things, usually at incremental release points. They seldom respond with much helpfull info when contacted. They had an active forum on GPSpassion but when they had issues with v1 and v2 they pulled the plug on the forum and went silent.
The product is good, I use it daily, but all you can do is report bugs and "hope" for a fix in the next release.

iGuidance V3
I have a AT&T Tilt and have installed iGuidance 3. It has the same behavior as version 4. The app takes 3-5 min to load unless you turn off data. I have also noticed that the voice prompts are very slow as well.
I don't expect iGuidance to fix this since its a really old version... I'll just keep using it on my Dell Axim.
Whats a good working nav app for the Tilt?
-Joe

ive been an avid inav user for a long time now....but just recently tried tomtom 6 and wow what a difference.

antnee said:
ive been an avid inav user for a long time now....but just recently tried tomtom 6 and wow what a difference.
Click to expand...
Click to collapse
Does that mean that you like TomTom 6 better vs iGuidance v4? Could you expand on what differences you like and why?

RemE said:
Does that mean that you like TomTom 6 better vs iGuidance v4? Could you expand on what differences you like and why?
Click to expand...
Click to collapse
I agree. Tomtom interface is much better, is more accurate (iguidance freaks out some times). Only reason I am using iGuidance now is because it says street names and TomTom 6 doesnt.

I also assume that Tom Tom 6 runs without issue on the Tilt?
-Joe

I have given up on iNav IG4. I think the software has potential to become great, but their support has been utterly unacceptable. I've contact them regarding various issues including this one, and they refused in every case to fix the issue and told me it was an isolated case and blamed my equipment or software i was running.
Try to connect a corded headphone or powered speaker and run iNav. The voice will shutter. I tried this on 8525 and tilt... Guest what they said. Something is wrong with my PDA.
I've used v.3 and upgrade to v.4 because they promised the fixes for all the updates. My next upgrade to v.4 will be TomTom 6.

Interesting, I use iNav v4 all the time, generally I don't run much else while driving and it seems pretty stable for me. Occasionally it has hung, usually if I've run many apps over a few days with no soft resets. I use voice over BT headset often with iGuidance and don't see any stuttering. I'm holding with iNav but really want to try Garmin XT if they ever release a S/W only package that I can load. I just briefly played with the included TomTom taster and didn't like it as much, and no TTS and TelAtlas maps (not my fav) so I unloaded it.

For you guys with iguidance, how long does it take to acquire a GPS sat? My cursor stays red forever and never gets a signal. I have yet been able to use iguidance But if I use google maps or live search in the same spot, it picks up sats in under a minute.

Did you fix IGuidance com port for your PDA?

Yes I choose com port 4 in the GPS settings. I have tried unistalling and reinstalling, with no resolution. I am using V3 with the update. Anyone else having issues?

I have a load time of < than 10 seconds on my Kaiser for IG4.
What I have found is that I have to use static DNS settings for the current data connection to get this, otherwise load times are long. This way I do not have to deactivate the data connection.
Primary:
208.67.222.222
Alt:
208.67.220.220
Hopefully this will help others out there.
=)
*Note that IGuidance support is abysmal and because of that factor I will be switching to another program in the near future.
Looking at Copilot as a possible replacement.
Anyone have any experience with the new Copilot in the US?

I switched from CoPilot a while back, they use TelAtlas maps which were not as accurate as NavTech and IG4 to be the best all around GUI. I found their tech support equally as bad. I would switch to something else but don't see anything better right now. iGo, aka OCN in the US looks interesting but is locked to a memory card like Garmin, they can stuff that.

I just tried this, and it worked. After adding the static DNS enteries, iGuidance V4 now opens up in 5-8 seconds. Thanks for this fix.

VERY SLOW AT&T Tilt ---- Maybe fixed?

I know that I am not the ONLY one to have a problem with an incredibly PAINFULLY slow Tilt. It is a surprise im not finding WAY more posts on this forum about it.
Lets cover the basics first:
Stock 6.1 Rom
Stock Radio
LOADS of programs
All Kaiser Tweaks performed
Tom Tom Navi 7....Full USA and Canada on SD Card
18.12 Meg free storage and 50.39 Meg free program memory (At the time of this post)
Lets cover the issues next:
HOLYYYY SLOW.....click on "messaging" and 20 seconds later it would come up.
SLOWWWW Texting.... Start typing and 10 seconds after finishing typing the screen would catch up.
SLOWWWW deleting messages.... it would take about 5 minutes to delete a batch of 10 text messages with just "Hi" written in them.
SLOWWWWW Tom Tom...I know some of this is related to the "Class action issue" but it was never THISSS slow. Only got really slow after I installed USA CANADA on SD card.
FIX????:
Sitting at work here, I was bored. I decided to pop out my SD card (PNY SDHC 4GB). On the SD card I have: Tom Tom (Map only), ScummVM, DCIM (Cam Pics), Doom, Quake.... Nothing system related.
As soon as I removed the card....BAM...EVERYTHING IS FAST.
Like mega fast.... no lag on the keys with texts....deletes texts fast...system menus are fast....programs load instantly...."control panel" loads instantly. Even GPSTEST gets a fix almost immediately!!!!
So whats the fix?? 98% of us use SD cards. and the other 2% would not be looking at this post because they dont have the speed issues.
Is it the SDHC?? I know that causes problems with alot of other devices (Wii, Digi Camera for example). maybe fragmented card???? maybe crappy card????
Does anyone else concur with this find???
Im pretty sure I didnt overlook this post somewhere else....so dont flame if I did!
Tom

Sounds like it's time to try a new card. Mine would be slow, sometimes stop responding. A new storage card and all was well. The old card works fine in my card reader on my desktop, just not the tilt.

ragutom said:
I know that I am not the ONLY one to have a problem with an incredibly PAINFULLY slow Tilt. It is a surprise im not finding WAY more posts on this forum about it.
Lets cover the basics first:
Stock 6.1 Rom
Stock Radio
LOADS of programs
All Kaiser Tweaks performed
Tom Tom Navi 7....Full USA and Canada on SD Card
18.12 Meg free storage and 50.39 Meg free program memory (At the time of this post)
Lets cover the issues next:
HOLYYYY SLOW.....click on "messaging" and 20 seconds later it would come up.
SLOWWWW Texting.... Start typing and 10 seconds after finishing typing the screen would catch up.
SLOWWWW deleting messages.... it would take about 5 minutes to delete a batch of 10 text messages with just "Hi" written in them.
SLOWWWWW Tom Tom...I know some of this is related to the "Class action issue" but it was never THISSS slow. Only got really slow after I installed USA CANADA on SD card.
FIX????:
Sitting at work here, I was bored. I decided to pop out my SD card (PNY SDHC 4GB). On the SD card I have: Tom Tom (Map only), ScummVM, DCIM (Cam Pics), Doom, Quake.... Nothing system related.
As soon as I removed the card....BAM...EVERYTHING IS FAST.
Like mega fast.... no lag on the keys with texts....deletes texts fast...system menus are fast....programs load instantly...."control panel" loads instantly. Even GPSTEST gets a fix almost immediately!!!!
So whats the fix?? 98% of us use SD cards. and the other 2% would not be looking at this post because they dont have the speed issues.
Is it the SDHC?? I know that causes problems with alot of other devices (Wii, Digi Camera for example). maybe fragmented card???? maybe crappy card????
Does anyone else concur with this find???
Im pretty sure I didnt overlook this post somewhere else....so dont flame if I did!
Tom
Click to expand...
Click to collapse
Sounds like you have manila on your phone with lots of mp3s on the sd card.

In Testing
Still working with it. Bought a Kingston SDHC 8 gb card from newegg. I will try that tonight probably!
Tom

ChumleyEX said:
Sounds like you have manila on your phone with lots of mp3s on the sd card.
Click to expand...
Click to collapse
No Manila..... tho there are alot of MPEG type files on the card.... haha ;-)

So did we conclude that the microsd card was the problem? I got the same issues but I was thinking of reformatting the card instead of replacing it.

ragutom said:
Still working with it. Bought a Kingston SDHC 8 gb card from newegg. I will try that tonight probably!
Tom
Click to expand...
Click to collapse
Hey ragutom,
What is going on?
Please, I'm so eager to hear from you.
n.

i appologize....i have not been able to try it yet....very busy week....As I am sitting here typing this tho....the cursor is barely keeping up.
i will let you all know soon though.
tom

If that didn't fix it, try removing all of the mp3's from it.

I took my card out and its still slow. Will a build up of text messages cause the phone to go slow?

Usually when U dont clear out alot of your sent, text or inbox stuff it build up & slows down the Tilt also. And cleaning up those cookies (if any) might work as well.

I've had these issues before.
It's because there isn't much room n the SD card. I had movies on my card for a while with just a little room left... removed them and wallah!!! fast-o change-o.
8 gig card? i thought the kaiser only supported up to a 2gig sd card.

UPDATE!!!!
ok
so its been a while since I posted..... I have been checking the posts as they come in....but havent been replying (sorry! reallly busy)
Everyone seems to have good points and ideas.
Obviously there may be many solutions to this problem..
I did finally get the 8 gig kingston card in.... moved everything off the old card...onto my comp...then back on the new card. everything is faster now.
I dont think it was entirely the card though......
Message management sped up entirely after i deleted the 500+ emails (some with large attachments) that i didnt realize were being saved in the deleted folder! (I usually keep my text folder clean)
Tom Tom sped up after i hid the USA CANADA map from the program and downloaded my "one free local map". Now I use the local map for MOST things....and the VERY SLOW USA CANADA map for trips out of the area (not common) ((((If anyone has any suggestions for this let me know)))) to give an example....I put it on demo mode with the USA CANADA and it took 10 minutes to go 1 mile in 100% mode.....local takes only a minute for the same stretch.
Picture taking still sucks. Although I have WAY more free space....
Typing in messages sped up to..... probably cuz of deleting messages too.....
hopefully this answers some questions......its not the end all solution that I was thinking tho.....
But to answer one question fully...... the Tilt does support 8 gig cards and SDHC compliance
Tom

ahighone said:
8 gig card? i thought the kaiser only supported up to a 2gig sd card.
Click to expand...
Click to collapse
No, supports up to 32 gb sdhc. I'm using a 16 gb one

I have installed new ROM (Thanks a million shifu) and the result is powerful little gadget. Works great, no slowing down. Just one small problem with hardware keyboard and wrong Fn signs.
Hope it helps.

Nele12 said:
I have installed new ROM (Thanks a million shifu) and the result is powerful little gadget. Works great, no slowing down. Just one small problem with hardware keyboard and wrong Fn signs.
Hope it helps.
Click to expand...
Click to collapse
You just need the Tilt Keyboard Fix to correct the FN keys.

mrdiavolo, thanks, did it, didn't help.
My phone is TytnII not Tilt, and the cab helps when you are flashing a non AT&T ROM onto the Tilt.
Thanks anyway.

Nele12 said:
mrdiavolo, thanks, did it, didn't help.
My phone is TytnII not Tilt, and the cab helps when you are flashing a non AT&T ROM onto the Tilt.
Thanks anyway.
Click to expand...
Click to collapse
Take a read of shifu first page it's in red