Database Develop

Problem with POP3 email attachments

I am collecting my mail from a POP3 mailbox but am unable to view or open any attachments.
The header of the message is received and there is a link in the message that gives me the option to download the full message and any attachments. When I click this the message changes to say that the attachment will be downloaded the next time I do a "Send and Receive".
On selecting "Send and Receive" the phone connects and appears to download the attachment. I say this because if it is a large attachment the phone says it is downloading for some minutes. If it is a small attachment the time is much shorter.
Either way when the download is complete any text in the message is visible but there is no sign of an attachment.
If I use ActiveSync to collect the same mail from my PC all the attachments are visible and can be opened.
Any thoughts or solutions would be greatly appreciated.

do you have a full data plan? I had this problem with using tzones or one of the lower plans

Jonathan1683 said:
do you have a full data plan? I had this problem with using tzones or one of the lower plans
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Click to collapse
Jonathan - thanks for the response.
I don't believe the data plan is the problem - I have 3GB a month allowance and can easily download files etc. via the web browser.
Perhaps if anyone else uses a POP3 mailbox they could confirm whether or not they can pick up attachments.

I can say that I can have received, opened, and viewed PDF's on my phone so it can work. I'm sure you've checked, but in the email account Menu>Tools>Options>"your pop3 account" go thru the steps until the last one before finish and make sure that the "message download limit" drop down box is set to "Entire Message", (choices are 2, 5, 20, 50k, Headers Only, Entire Message).
Good Luck!

Reme - thanks so much for the reply
I take it you are talking about mail that has been received from a POP3 mail server rather than from Exchange or via ActiveSync.
If so then it is very strange. The message size in my Inbox would seem to indicate that the attachment has been downloaded but there is no link to open or save it.
Unless anyone else has any ideas I suppose will have to try a factory reset.

...was this issue ever properly resolved as am getting exactly the same problem with my XDA MiniS/Qtek 9100? Problem started out of the blue some days ago and has nothing to do with tariff/network settings or email settings on the device. The bizarre thing is that if I compile an email with attachment on my other WM device (XDA IIi) and use the MiniS to collect the email (POP3) then all OK! (and vice versa). Any emails with attachments that are not compiled and sent by a WM device work on the XDA IIi but no longer work on the MiniS - bizarre....
Same symptoms as thread author... download an entire email which I know has attachment and the message size is correct but no paperclip icon on the message in the inbox list and no attachment file icon in the message header itself - just an empty message (except for any text that might be in the body of the message).
Have tried hard reset and restoring from a full back-up but the backup simply recreates the problem as no doubt the screwy file/registry entry/whatever is preserved in the back-up making process. Am trying to avoid complete hard reset without a restore as do not want to lose my Contacts/Calendar data and the laborious process of reinstalling all my programs - some of which will then need activating again due to DRM licences.
Oh, and I have tried deleting the email account and recreating it but the problem will not go away...

Blackberry Connect Cannot Download Attachments

Hello all,
I am unable to view or download attachments with blackberry connect.
I have tried various attachments (.jpg, .pdf, .doc, etc.) and I have tried various sizes (1kb, 30kb, 100kb, etc.)
I have tried changing the AKU.
Nothing has resulted in success.
Further Detail:
I open up the mail client and this allows me to look in the "Inbox". I will see my emails. The emails with attachments will have the attachment icon next to them instead of the stand "envelope" icon. However, after opening the email with the attachment, there is no attachment to click on to download.
I have searched extensively, and have found no help. The other attachment errors do not have the behavior that mine does.
I am currently running:
Blackberry Connect 4.0.0.104
on
HyperDragon III Blackstone WWE 2008.12.03
Using Blackberry Connect Desktop for Windows Mobile 4.0.0.22
Does anyone have any recommendations or similar experiences?

The same issue occurs with gmail via BES.

I get this as well, but there seems to be some rudimentary viewer in BBC. If I get an attachment (say a MS Word document) I can see it attached to the email when I open it (there is also a paperclip displayed next to the email in the inbox). If I tap and hold where the attachment is a list is displayed with the options 'Download', 'Save As...', and 'Open' at the top but these are all greyed out. Underneath are three more options 'Retreive Table of Contents', 'Retreive Content' and 'Enter Password'. Only the two 'Retreive' options can be selected. If I select 'Retreive Content' and let it download then tap and hold the attachment again another option appears 'View Content'. If I select this I can view the content, however it doesn't open up in Pocket Word. This works for other file formats as well, however the viewer isn't very good.
I have used a couple of versions of BBC and they all behaved the same so I guess this is a restriction of using BBC?
Andy

It is not a limitation of BBC.
I had it working fine when on Dutty's Rom.
It also worked with Hyperdragon III.
Perhaps I need to do a re-image of the ROM and try one of the older BBC. I am currently usng .104
Perhaps I should go back to .100

Same Problem
Hi anyone managed to sort out this small problem? Please do post.

Anybody have answers for this? Been searching for months not come up with anything
Update 10th August 09
FOUND IT!!!
All that was needed was to untick the box for storing attachments on the memory card. This setting is found under the storage tab in tools > options menu when you are viewing messages in an email account. Any new messages that come through after this with attachments will show in the message header and can be downloaded.

brivw said:
Anybody have answers for this? Been searching for months not come up with anything
Update 10th August 09
FOUND IT!!!
All that was needed was to untick the box for storing attachments on the memory card. This setting is found under the storage tab in tools > options menu when you are viewing messages in an email account. Any new messages that come through after this with attachments will show in the message header and can be downloaded.
Click to expand...
Click to collapse
THANKS FOR THE SOLUTION!!!!! I was looking for a solution for more than 30 days... I dont understand why BBC dont work well if the box for storing the attachments on memory card is tick. Be aware that even you untick the box you will not download the attachments of the past e-mails, only the attachments that you will receive in the future (after you untick the box for storing attachments on the memory card)

[Q] How to save/download pics from email/web

I realize I'll probably get yelled at because the answer is probably somewhere painfully obvious, although I've searched and haven't found anything... How exactly do you save/downloads pictures from the browser or email, etc to your phone? I tried to do a long press and wait for the option to come up, but just isn't happening for me.
Please be nice, it's been a long day... :-/ lol

I struggled with this myself...
for the browser it is long press/hold and an option will come up, but if your at the mobile version of the website you wont be able to (except for some sites) if you switch to desktop view (full html) you will get the long press/hold options.
Email (gmail client) I have not been able to figure it out not sure if there is a way to, except for clicking the attachment and let it open on your phone then save as within the program that opened the attachment or picture, or open gmail in the browser
hope this helps a little, If someone else knows a way please shed some light

I'm trying out 2.2 and have the default email client (not Gmail) set up to sync with an exchange server. I can't open jpg files sent as attachments. I can open other formats (pdf, doc, etc).
I assume this is because the email client doesn't think there's an app set to default for jpg files, but Gallery and Astro both have viewers and open just fine when I click on a jpg file already on my device.
Does anyone know where/how I set the default jpg viewer in such a way that the email client recognizes it?
Thanks!

dhncali420 said:
Email (gmail client) I have not been able to figure it out not sure if there is a way to, except for clicking the attachment and let it open on your phone then save as within the program that opened the attachment or picture, or open gmail in the browser
hope this helps a little, If someone else knows a way please shed some light
Click to expand...
Click to collapse
For email attachments I use Black Moon attachsave lite found in the market

zelendel said:
For email attachments I use Black Moon attachsave lite found in the market
Click to expand...
Click to collapse
black moon doesn't seem to work with the default email app (not gmail). It's probably the apps problem. I don't see any way to preview on attachment. As I posted earlier,I only have this problem with jpegs. I can open other files attachments. The open/preview button just isn't there on the jpeg attachments. But thanks for the suggestions!

I was able to open email, pull down notification bar, tap down arrow of attachments, option to save or open attachment.

Email attachment??

Cannot see any email attachments when receiving photos etc...I see the paper clip icon but no where to view and no option to download...any ideas?

Just tap the paper clip for it to download

Tried, just takes me to mail subject page..

I can
I just opened and excel Spreadsheet no problem. It works like previous WINMO phones- tap the attachment to download and them tap to view.
What format is the pic in? Are u sure it's a picture and not a video?

I copied a picture and pasted it into HTML format email.
Sent it to GMAIL and to my EXCHANGE account.
GMAIL won't download the full picture but does give reference where it came from.
EXCHANGE downloaded the picture perfectly fine. Along with the referencing link from the properties of the picture.

I have Gmail account only, I can see attachment icon in inbox list, but when I click attachment it opens message..is it because of Gmail?

I copy and pasted a photo into a new Gmail message, and sent it back to me and it displayed on my phone just fine.
Same when I sent an e-mail from Gmail to my Hotmail account. Displayed on the phone just fine.

just tried myself, You are correct it does work, the image in question was sent from someone with an Iphone..maybe it attaches images different way?

hawrai68 said:
just tried myself, You are correct it does work, the image in question was sent from someone with an Iphone..maybe it attaches images different way?
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Click to collapse
Well I just sent a photo with my iPod Touch to my Gmail account, checked it on my phone, and it appears as an attachment right under the "To: My Name" here. I just tap it, it downloads, and I can view it.

Thanks anyway.

iPhone pictures not getting downloaded
You are right. I was thinking about the same thing.
I was sent a few emails with pictures of their kid from an iPhone. I did get the email and it does show that there are 2 attachments. But when I tap on the attachments, the link just disappears and the email content is blank. Where as the same email, when I check in my Gmail account, I see the pictures in the body of the mail.
I tested the attachments issue by sending myself a jpeg file, and it downloaded just fine. So, I am not getting the pictures sent via iPhone (to my gmail account).
Can anyone check this?

when pics are to small it happens.. my friend sent me small resolution pics and i couldn't see them email shows the attachments but when click nothing happens.. i tried big pics and works perfectly

Been reports the gmail app has attachment download issues. I tested it again and no go on the download this time. Forwarded the same email to my exhange and it worked fine. Wait for gmail update.
Sent from my PC36100 using XDA App

same here pics sent from iphone no luck

Gmail Attachments Not Working?

I was trying to send an email last night with an attached screen capture that I did on the NC but for some reason it doesn't work. When I add the attachment, it shows up in the gmail interface on the NC, and it sends, but when it arrives in the inbox, no attachment.
Anyone else have this issue. I tried to search but not results.

Just tested and it works fine on my NC (1.0.1 autonooter 12.18)

I have the same issue
jbright44 said:
I was trying to send an email last night with an attached screen capture that I did on the NC but for some reason it doesn't work. When I add the attachment, it shows up in the gmail interface on the NC, and it sends, but when it arrives in the inbox, no attachment.
Anyone else have this issue. I tried to search but not results.
Click to expand...
Click to collapse
Sent from my Nookie

It appears the issue is only with astro. Doing it from the gallery worked just fine

You can attach any file to an outgoing gmail message from Root Explorer. There's a market app called attach email too.

work around
I'm having the same issue attaching a screenshot. If I go through the Gmail app and attach the screenshot, the email is received, but no attachment. If I go through ES File Explore, navigate to the screenshot, long hold, choose share, gmail, it opens up Gmail app with attachment showing, but I get the same results. The email is sent, but no attachment.
This is what I noticed though:
Original screenshot is located here: /media/Screenshots/
If I copy/move it to: /sdcard/media/Screenshots/, I can attach/send/receive the screenshot in both ways that I mentioned above.
It's like the Gmail app can't get into the internal memory or something.
FYI - I created the folder Screenshots on /sdcard/media/