:lol:
I am happy i have WM5 finally working and sweet on my MDA III, but i cannot syn my device with my outlook, or anything. I have tried with Outlook open, it gives me "Support code: 85010014" i have uninstalled and deleted the folder, repaired outlook and i am not using activesync 4.1 and it is still giving th error message. I also have SP2, everything up to date. I have deleted and created new pathnerships, and uninstalled and reinstalled, still getting the same problem. Please any ideas will help. It is not connecting to an exchange server, i have also read around so i decided to post mine.
Activesync and WM5
Activesync under WM5 is different than under WM2003. You didn't indicate how you were trying to sync, I assume via a usb cradle/cable. With WM2003 the syncronization via a usb protocol. For some reason under wm2005, they decided to switch to TCP/IP.
If you look in your PC's network connections with your phone plugged in you will find a window's mobile local area connection. Unplug the cable and the local area connection drops off. The observation is that you now have to allow this connection through whatever firewalls you have setup. This week when ever I had the firewall turn on ActiveSync would not work. I eventually removed and reinstalled Activesync 4.0 (I was on 4.1) and I assume the installation process configured my XP firewall correctly this time around. Check your firewall settings.
Tried it
I only have the windiws firewall, i even disabled the micrisoft antispyware and it still giving me the same error message
Activesync, WM5 and Windows Firewall
Check your Windows Firewall exceptions, I have the following exceptions for the Windows Firewall:
ActiveSync Application (WCESMgr.exe)
Activesync Connection Manager (wcescomm.exe)
Activesync RAPI manager (rapimgr.exe)
Activesync Service (TCP Port 26675)
Re: Activesync, WM5 and Windows Firewall
rschell said:
Check your Windows Firewall exceptions, I have the following exceptions for the Windows Firewall:
ActiveSync Application (WCESMgr.exe)
Activesync Connection Manager (wcescomm.exe)
Activesync RAPI manager (rapimgr.exe)
Activesync Service (TCP Port 26675)
Click to expand...
Click to collapse
Actually I believe you will find it needs ports 5678, 5679, 990, 26675, and 5721. Hope that helps
Hi,
I have the same problem too. I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, tt keeps giving me the error code 85010014.
The funny thing is, I have no problems syncing Notes from Outlook. But the other Outlook items like Contacts, Calendar and Tasks are not so lucky.
What's happening? How come only Notes can sync?
Any help is appreciated, thanks!
CQ
Singapore
Tried it
i have tried it all, it is not working, i have disabled all firewall, something keeps popping up on my pda that it cannot get an ip, i just ignore from reading the wiki. I cannot get MS voice command to work, after install i get an error message, i really want to use WM5, i can do with out voice command, but active sync is very important. i think i will use active sync 3.8 in the mean while see if it works :?
obiesoft,
Are you using OST feature of Outlook? If so, make sure your Outlook client is connected to your Exchange Server during your first sync (i.e. when prompted choose "Connect" not "Work Offline", if not prompted check settings in Control Panel-Mail). Not to be confused with having ActiveSync connect directly to Exchange Server. This solved my problem with 85010014.
Good luck!
i am not using an exchange server, just outlook on a desktop, it syns perfectly on my laptop, so i am trying to find where the problem is. Also, my bluetooth always disconnects, why is this and how can i solve it?
Can i please get more help
Ok, My device synced with my laptop (which connects over wireless to the internet at home). I was happy about this so i copied my pst files from my outlook from desktop to the outlook folder on laptop and it now asks for password to an exchange server??? all this is weird, i just want all my contacts to go in with my calender info. Also the bluetooth is rubbish, it disconnects, any fixes or tricks to keep it up and running? i use HBH 300 headset. Also voice command is installed but when i activate it, it says "voice command ready" and then an error message pops us. I love WM5, but anything to fix these glitches so i can keep using it? Help will be greatly appreciated.
Hmm... sorry, don't have much else to add... might be time to unsinstall and re-install Outlook on your desktop....
Bluetooth
Well i will keep trying with outlook or if worst comes to the worst, enter everything onto my pda by hand. (DAMN).
But besides that, is anyone having problems with bluetooth? mine keeps disconnecting.
chinqui said:
Hi,
I have the same problem too. I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, tt keeps giving me the error code 85010014.
The funny thing is, I have no problems syncing Notes from Outlook. But the other Outlook items like Contacts, Calendar and Tasks are not so lucky.
What's happening? How come only Notes can sync?
Any help is appreciated, thanks!
CQ
Singapore
Click to expand...
Click to collapse
I also have the same problem. It has been driving me nutts for 4 days now. :evil:
WORKING!!!
I have a desktop which i sync my WM2003 with, but since i upgraded, i have been having problems. Now it is working, but this is what i did, nothing too technical
1. I have a laptop which has most of my downloads and programs i write for school and work.
2. I installed active sync 4.0 on my laptop and synced, it worked, but my data is on my desk top
3. on the desktop i went to C:\Documents and Settings\jiggaman\Local Settings\Application Data\Microsoft\Outlook (jiggaman is name of my desktop) and copied the personal data files to the same path on my laptop, then i opened outlook, deleted the dupilcate email accounts and synced, it worked!!
4. It updated my PDA and latop, all this means now is that i have to sync with laptop, not desktop anymore. So if you have another computer, you can try this cause it would not sync for the past 2 weeks with my desktop.
Good luck!
Any ideas on bluetooth? it is still acting up.
Re: Support Code 85010014
Hi there,
I had this problem with a PPC-6700 from Sprint. (EVDO HTC Apache with WM2005) I hacked around a lot, did the repairs, reinstalled ActiveSync, no go. I decided to reinstall Outlook and, for some reason, that did the trick. I also have 2 different versions of Office, Pro 2003 and the Student and Teacher Edition. I think I had problems with installing from the pro cd, but I'm not certain. Not sure if it has something to do with that or not.
I solved my ActiveSync problem with Error 85010014.
I also run Eudora and Incredimail Plugin for Outlook on both PCs, Work and Home. Both are on XP Pro SP2 and when I installed ActiveSync 4.1 on my work PC without issue, I decided to attack my Home PC Outlook installation to see if I could resolve the issue.
So, At home:
Putting Outlook in Offline mode did not solve the problem.
I uninstalled ActiveSync 4.0 and installed ActiveSync 4.1 - No difference.
I backed up Outlook via 3rd party program to grab account settings as well as my 2GB pst file then ran Help->Detect and Repair... - reboot, no difference.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
foxnolds said:
I solved my ActiveSync problem with Error 85010014.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
Click to expand...
Click to collapse
Foxnolds! You are a genius! This worked for me just as you described - many thanks! My Wizard will be here in 3 days, but for now I was going mad not being able to get WM5 on my pda2k to sync with Outlook until I tried your solution. Voila!
This needs to go in the Wiki.....
-- Bob
jaxf250 said:
This needs to go in the Wiki.....
Click to expand...
Click to collapse
I'm glad it worked for you also.
I have since chosen to "Delete Mobile Device" from ActiveSync as I did not like the name it had chosen. I then disconnected, went to PDA
Start->Settings->System->About->Device ID
then set it to want I want it to read. :wink:
I then connected to ActiveSync and predictably saw the new connection wizard, BUT it warned it could not see Outlook at all! It suggested I install a version of Outlook etc. even though it was visible and running on my desktop! :evil:
I connected anyway - Contacts, Tasks, Calendar, Notes options greyed out. :roll:
Rebooted PC XP Pro SP2 and now ActiveSync options were available. I enable Syncing of Contacts, Tasks, Calendar and Notes. Resynced and got the dreaded 85010014 error status again! :evil:
UnInstalled and Re-Installed Outlook 2003 from the Office Suite but did not reboot PC. ReSynced and this time I get Windows PC: Attention required Error 8503001f :evil:
Microsoft ActiveSync said:
Cannot synchronize with the Outlook profile you are using, because a different profile was previously set up or the profile is password-protected.
Please open Outlook using the appropriate profile.
Support Code:8503001f
Click to expand...
Click to collapse
Maybe a reboot is required... So I'll post this and see... :roll:
I have now found that uninstalling the Outlook component from Office 2003, rebooting then re-installing Outlook component to be effective 90% of the time in curing ActiveSync errors.
To solve the hardest 10%, I have found that I need to update the Windows\system32\MAPI32.DLL which only can be done without Outlook or WCESMgr.exe running. (Use Windows Task Manager to kill them first)
See zip file of the MAPI32.DLL that always works for me, even if the existing version says it's identical (i.e. from Windows Copy Dialog).
I now have two XP SP2 PCs syncing up to WM2003SE XDA II and my WM2005 i-mate Jasjar.
P.S. I found a solution to AvantGo over sized text in WM2005, use Tweaks2K2 .NET version 3.15.0 feature #75-Double Pixeling deactivation for individual programs in VGA Devices.
I now manually sync via WiFi on my Jasjar using "AvantGo Connect" application, like I manually sync WeatherPanel as required as GPRS charges are criminal in this country!
Contacts wont sync on upgraded BlueAngel
I upgraded to WM5 and things are good so far. I had some trouble Syncing with 4.1 on my pc but not with my laptop. The problem now is that I have only been able to get my contacts to sync partially. Ive looked through the posting, but I have not been able to find any solutions. Any one out there know a way around this problem or a solution I should say.
Sysload
When I go to setup my hotmail on my Tilt using the default messaging program, just as I had it on my 8525, it wont let me. Gives me a link to Windows Live's web site. WTF?!?
Same here. Wonder what's up with that. From what I understand, Hotmail does not use standard POP/IMAP mail either, so you can not enter the settings manually.
Go Find the additional CAB files
For some reason, At&T didn't add the windows Live services. Once you install that, Outlook Mobile will let you set up MSN or Hotmail accounts.
zibbie said:
For some reason, At&T didn't add the windows Live services. Once you install that, Outlook Mobile will let you set up MSN or Hotmail accounts.
Click to expand...
Click to collapse
hi, i installed windows live and the outlook still does not let me set up my hotmail account as it was in prevous version of wm, is there any way around ?
cudo
you set up your hotmail through the windows live site that it forwards you to then after you have done that you'll see your hotmail account listed in your messages program.
for some resons it does not work for me. i have got windows live installed on my device VARIO III and when i go to messages and setting up new account it forwards me to the windows live website so i go there and all it lets me do is just read my email. once i will sign out and press "finish" new account does not appear in my pocket outlook.
are you sure you are not using hotmail with pop/smtp ?
cheers
cudo
when I installed Windows Live software and logged into the software it setup my hotmail account in outlook for me, I never had to go to the add account in outlook. You cannot manually add it because it is supported by windows live software. I would try reinstall windows live and then log in and check your mail once through it. After that you should be able to hit the mail icon on your phone and it take you to hotmail in outlook.
Installing Windows Live from the CAB Sticky Fixed this for me. Thanks for the heads up!
yeah, there was a problem some versions of windows live...the one from the sticky is a fixed version...
ok all is good now. installed the fixed version from the sticky and after having it set up i got my windows live account in outlook
cheers for the pointers
Hey,
I'm using t-mobile uk I can't seem to sync windows live? I've flashed lots of roms and still have the same problem? It just says sync failed reconnecting. When I initially put my password and it gets my emails and contacts it works fine. But when I try to sync using messaging on my ppc or if I sync from the today plugin it just fails!
anyone have a solution for this? I've tried to turn off the proxy on t-mobile still no luck
log into messenger first, then either sync your windows live or send recieve in windows live email. I think there is an authentication issue with windows live that gives the sync failed everytime. but if you are logged into messenger it bypasses the authentication process as you are already logged into the system and it lets you sync your email.
Microsoft have been made aware of this issue and have yet to come up with a way of fixing the problem. personally i think its an ms network error not a phone or software error
Cool i'll give it a go. it used to work before! wonder what they did...
i´m with the same problem, i used to work fine with msn and windows live but in these past days doesnt seems to work connection failed... don't know wasuppp lol anyone know a good msn aplication? tried fring and ebuddy but didnt like much...
Hi, i just update my Xperia X1 with the new R3A update, and all seems to be fine, until i try to configure mi Hotmail account in the e-mail services.
It seems to find the configuration for the Hotmail account, but when i finish the configuration process, the Opera Mini gets open and reddirects me to the mobile Windows Live site.
Does anyone had this same issue?
Thanks a lot!
Alejandro Serrano
I've always had trouble with inputting settings for the email service for Hotmail, but windows live usually does the trick for me. Have you tried the windows live app that comes with the phone?
Hi Sfkn2!
I usually use the e-mail app for all my e-mail accounts, POP3, Gmail and Hotmail. Just today it starts not working.
Maybe it's a Windows strategy for us beginning using more the Windows Live App.
I notice a few minutes ago that Opera is the predeterminated browser now.
Weird....
No idea what happened but I am experiencing the same problem. I would rather do the send/receive thing then open up opera to view my hotmail. any fixes for this?
Didn't had the problem. But you can try windows live to configure you're hotmail.
killer8nl said:
Didn't had the problem. But you can try windows live to configure you're hotmail.
Click to expand...
Click to collapse
hi.
So where do I go exactly to configure this? I can't find it when I re-directed to mobiles.live.com via Opera.
I just want it so I can download my hotmail messages directly to the phone via clicking on send/receive. There must be a fix for this.
Download and USE Windows Live Panel!
doministry said:
Download and USE Windows Live Panel!
Click to expand...
Click to collapse
My question is why is this only happening on the r3 rom when it didn't happen on the rom1 or rom2 ?
Just config it manually.
First, create an account with some unknown email address such as [email protected] (we will change back later) then edit account settings and use these parameters.
Incoming mail server : pop3.live.com
User name: Your FULL email address ex. [email protected]
Outgoing (SMTP) mail server : smtp.live.com
Check those 2 boxes. (require authentication & same username)
Click Advance server settings. Check another 2 boxes.
Done.
thx kanthai, this method worked for me perfectly..
Thanks man!
updating windows live does the trick, the R3A rom does not include the latest build
how do you update windows live??
also would the push email work with these setting as ive never managed to get that working?
kanthai said:
Just config it manually.
First, create an account with some unknown email address such as [email protected] (we will change back later) then edit account settings and use these parameters.
Incoming mail server : pop3.live.com
User name: Your FULL email address ex. [email protected]
Outgoing (SMTP) mail server : smtp.live.com
Check those 2 boxes. (require authentication & same username)
Click Advance server settings. Check another 2 boxes.
Done.
Click to expand...
Click to collapse
I can't seem to send emails now with the above settings. I can however still download emails to my phone. It was working fine a few months ago.
I get the error "The message(s) could not be sent. Check that you have network courage and that your account information is correct. Then try sending again"
Any ideas why?
Solution found
Guys, I have found a solution after almost one week frustrating, I got same issue as suddenly my hotmail account disappeared. When ever I tried to add account in email wizard, it was redirecting to opera with mail.live.com. I spent so many hours on XDA and many other forums but was unable to fix this. Right now just 5 minutes ago, by playing here and there, I found a solution, I have successfully added my hotmail account and it working 100% perfect. Not sure if it was a particular fix only.. but I will highly recommend to who ever have had this issue, try these steps.....
Go to Start menu, programs....
Click on Windows Live.... ( note, its "Windows Live" icon, no email or live messenger etc....
Now you are on windows live desktop, windows search box is at top of page.
Click on right bottom corner, "menu" and choose "Account Option"
Choose first option..... "Clear Password" .. done?
Choose second option, "Switch Windows Live ID"
Wait for a while and wizard will bring you to windows "Sign in" page....
Just close this page and you are done....
Go back to your "Email Wizard" and add new account as hotmail....
You will able to add hotmail account without any problem.
This is what worked for me after one week almost trying every thing. I am on X1i using Touch IT Leo 11. Please leave comments if it work for you. Good luck to all.