Database Develop

ActiveSync Question

Hi, this might not belong in this forum but hopefully my question can be answered quickly.
I have all my contacts in Outlook 2003, and ActiveSync is set up to sync contacts, but when my Tilt and computer sync, the contacts from my outlook don't go onto my Tilt. Conversely, I made a contact on my Tilt and synced, and I could not find it in my Outlook.
How do I get the contacts from my Outlook 2003 onto my Tilt?

met3ora said:
Hi, this might not belong in this forum but hopefully my question can be answered quickly.
I have all my contacts in Outlook 2003, and ActiveSync is set up to sync contacts, but when my Tilt and computer sync, the contacts from my outlook don't go onto my Tilt. Conversely, I made a contact on my Tilt and synced, and I could not find it in my Outlook.
How do I get the contacts from my Outlook 2003 onto my Tilt?
Click to expand...
Click to collapse
If you are having problems with Outlook sync, I would suggest this if no-one else comes up with an alternative.
Make sure you have the latest A-sync (4.5xxx) installed.
Back up your phone with SPB or something similar if you can.
Delete the Activesync association in 'Activesync' on your device and then go through the process of setting it up again when you connect to your PC/laptop.
Once this is done, select 'Replace all data on device...' which will give a CLEAN sync and will put all data from your PC/laptop back on your device.

I tried that, and it didn't seem to work. The phone sync's fine, but nothing goes onto the phone. Thanks for the suggestion, though.

OK, one last thought.. If you have tried this before, your PC may be holding the association name.
Before you connect the phone, Open Activesync on the PC, go to 'File' 'Delete Mobile device' and remove all references...
May work?

I tried both.
I flashed to the HTC rom from the Tilt rom. Looks like I'll be flashing back to Tilt to see if that's the problem.

met3ora said:
I tried both.
I flashed to the HTC rom from the Tilt rom. Looks like I'll be flashing back to Tilt to see if that's the problem.
Click to expand...
Click to collapse
Really wierd?? you cant sync at all??

It SAYS it's all synced, but the contacts are not on my phone.
edit: Looks like it wasn't the rom's fault. The Tilt rom also won't sync my contacts.

same problem with AS
same here
since i upgrade my xda iis to pdaviet wm6. i just select the contact to be synchronize. in AS its show syncronize 150 contact, when i put my device on the cradle.
but when its done. nothing seem to be copied
i try to add 1 contact manualy in my device and sync, it copied to outlook. so the opposite, when i add contact in my outlook, it copied to my device contact. but not the rest ...
i havent try with other rom nor other ver outlook
i use winXP SP2 with ms outlook 2007. my xda on pdaviet 5.80.02 WWE, ROM date 12/06/07
any sugest would be helpful
regards

I had the same problem with activesync saying it had copied over over contacts but nothing appeared (using outlook 2007 by the way).
So i plugged it into another laptop that had outlook 2007 installed and it synced no problem over activesync
So i guessed that there was some sort of courruption or error on my main desktop pc.
Fixed the whole problem by installing the latest office service pack.
Syncs perfectly now

sync problem with tilt
I had a problem sync'ing the tilt- xp/pro and office 07
I finally found out there were other versions of office on the machine, and apparently it didnt know where to point to outlook.
Uninstalled previous versions of office, cleaned the registry, and like magic, it worked fine.
Many hours spent finding this out. Had help from Mr. Bean.
I hope this helps.
Greg

help
If I do this will I lose all the contact on my phone? Sim?
also what file is this: Activesync association......which file do I delete?

active sync not syncing

for some reason since yesterday i couldnt sync with my laptop running vista anymore...it connects..and under wmdc it says connected but when it trys to sync the sync center just says sync failed...i've searched around and played around with the settings..such as unchecking the usb to PC box..the enable advanced network...i've tried deleting and re-creating a new partnership and it still wouldnt sync..now my phone has no contacts appointments in the calender but its all on my laptop...
edit: i am able to send files back and forth and use the file explorer...just cant get it to sync
any other settings i should look at?
i've read another thread that looked into the wifi which i did and had no success..
any other ideas?

edit: i'm playing around with what to sync..and its for some reason contaccts and calender it wont sync...if i uncheck those and just check lets say...mobile favs under wmdc...it'll sync no problem...i wonder whats causing this?
edit:still playing around with no advance..but for some reason if i just go to the calender or contact on the phone it freezes...maybe that has to do with it not syncing..because mobile favs n notes are syncing

Same here
I am having a similar problem. As far as I can tell mine sync's but I still get an error at the end. Not sure what isn't syncing.

I have the same problem but only with Contacts. Calendar and tasks sync normally. I'm using an original ROM WM6.0 in a Kaiser. and ActiveSync 4.5 with Outlook XP in a Windows XP SP3 machine (Works fine in my other computer with the same configuration). Do you know about a possible cause?

Not much help but I think I remember seeing threads somewhere that talked about sync problems due to corrupt calender/contacts files either on the pc or the device. Also I think it's temperamental about where your contacts etc are stored.

Sync problems

All of the sudden I am having problems sync'ing my phone with Outlook 2007. New contacts and calendars that I have added to Outlook will not sync to my phone. I thought that I had read somewhere that you could clear a setting in the Tilt to make this work but I can't find it anywhere now.
Anyone have any suggestions.
Tilt
Outlook 2007
Vista
Thanks!

Anybody have any ideas?

we started experiencing this too.
At first, it was just one person and then another. I noticed this morning I had the same issue.
Appointments created on my desktop machine do not sync to my phone. However, appointments created on my device will sync to my desktop.
I have been unable to resolve the issue so far.
I think I may try going back to outlook 2003 and see if this issue resolves.

I have had similar problems under XP in the past, where any appointment with a note attached would not sync, also any contact with a photo would not sync.
If you type the following (or cut and paste) into the 'run' window it may help or may not in your case - it certainly sorted my problem out
Regsvr32.exe %Windir%\System32\Ole32.dll
If it doesn't help - as it is a slightly different problem fix, then I am sorry I have no other ideas.
You could also try this site which is where the above fix came from originally:
http://forums.pocketpcfaq.com/viewforum.php?f=63
NOTE that I am talking about XP so not sure if the fix is suitable to try on Vista

AeronK said:
I have had similar problems under XP ...snip
Click to expand...
Click to collapse
I am only posting this so that you know that it does and can work - I have (at least so far) using the ROM in my sig - and Office 2007 on an XP Pro machine had no problems synching. I sync messages, contacts, calendar tasks notes and favorites.
FYI,
Bill

I have some variables I did not mention before such as groupwise and Vista OS, not to mention what we are changing in the server background.
Here is the 'shotgun' approach I used:
I noticed today my calendar was not syncing.
Appointments added on my PC would not sync to my device.
Appointments added on my device would sync to my PC.
(POSSIBLE PROBLEM #1)
I uninstalled Office 2007, rebooted and installed Office 2003 and the GroupWise connector.
The installation detected an install of GroupWise and asked to remove it…..I said yes.
(POSSIBLE PROBLEM #2)
During that process another message indicated that it was configured to use an ‘OFFLINE’ mailbox (It was configured to use ONLINE mailbox) did I want to delete the box. I said yes.
I launched Outllook 2003 and all was good.
(POSSIBLE PROBLEM #3)
Connected my device and WMDC launched and I got an error indicating a memory read write error cancel or proceed. I told it to proceed and the sync started but never progressed or completed.
I deleted the partnership between my device and computer. It warned that all contacts and mail and appointments synced with only that device would be removed. I said ok.
Connected my device and it removed the partnership and items described above.
I created a new partnership and it synced and everything worked.

Windows reinstall - now Activesync prob

I have dutty rom June version installed on my Kaiser. Was syncing with ActiveSync 4.5 just fine before my windows crashed. Did a clean install of windows last week and now synced my Kaiser with my new windows install/activesync and it ERASED all of my contacts in my phone.
I backed up my entire hard drive and was able to retrieve my entire contact list/phone numbers from Outlook of old and restore them to my freshly installed outlook.
NOW when I try to sync CONTACTS in activesync it just goes and goes and goes and nothing happens, never finishes syncing. Those damn arrows just keep spinning.
I tried a full uninstall and reinstall - no dice, I'm just sitting here missing about 50+ contacts on my phone I need for work, an outlook 2007 which contains THEM ALL and no way to get those contacts from outlook on my desktop back to my phone because activesync keeps crashing!
Ideas? Any other way I can do this (like EXPORT the contacts to CSV and IMPORT the CSV file into my phone address book? GRRR
Thanks

never mind - did some more googling and figured out it was ZONE ALARM that was holding me back.
For some reason when I have zone alarm turned to HIGH security level my activesync won't work. I turn it down to MEDIUM and it miraculously works! WTF!
Thanks

When "advanced functionalities" are on in the "USB To PC" settings on the phone, the link will be created as a TCP/IP network connection over USB, and due to high security the firewall will block it.You can look up the IP range the new adapter uses and add that as an exception in the firewall.

that's amazing...
Disabling that advanced functionality worked!
Thanks so much that's great!

ActiveSync 4.5 probs

Recently I've used the recovery dvd to reset my PC. I also have to install Active Sync. Strangely enough I couldn't install the disk that HTC puts into the boxes where you buy your phones in. The program says that you must install flash 8.0 or higher with a link that link you up to Adobe's website. I already did install the latest flash player. I uninstall it, reset the computer, put in the disk, hit the link, install the flash player again, restart again. Still the same message. After that I downloaded ActiveSync 4.5 at the website of Microsoft. It works okay.
When I put a new contact in the phone it won't set the contact into Word Office Outlook 2003. Otherwise it works.
I've tried to delete the device into ActiveSync and loaded up in it again but that won't work unfortunately. Please help!

Is everything else you selected to sync sychronising properly? It's not just simply that you didn't select the options when you re-installed?
Does ActiveSync come up with any error messages? It could be that you need to delete partnerships and re-establish them - in my experience ActiveSync is a bit 'fussy' when uninstalled and re-installed.
Whatever, make sure you do full backup(s) before trying anything - I lost all my data one time when an engineer 'tried' to re-establish my ActiveSync partnership!

My pc was completly turned up side down so I used the recovery dvd and that deleted the whole C disk, also ActiveSync. I do had to download ActiveSync from the website because the disk wouldn't run. And yes I do change some options.
It can not synchronised some contacts that I install on my Topaz. Installing contacts in Outlook 2003 to the device works, otherwise not.
It gives the warning code 1.

Sorry, not sure what to suggest here.
If NOTHING from the phone is syncing with Outlook (i.e. no Appointments, Tasks or whatever) it sounds to me as though it could be a problem with the firewall - if you have one set up. Try disabling that and syncing.
If it's only Contacts that aren't syncing, but it works the other way, I'm at a loss.
Worth looking at the Microsoft Support pages - but ActiveSync often seems to have a mind of its own!
Sorry I can't help.

werdna72 said:
If it's only Contacts that aren't syncing, but it works the other way, I'm at a loss.
.
Click to expand...
Click to collapse
It does Sync tasks, appointments, etc. Just a couple of contacts strangely enough :S

...and it won't sync NEW Contacts at all? I've had the problem previously where existing Contacts didn't get changed - ActiveSync seemed to have got 'confused' as to which was the most up-to-date version and I had to go through entire Contacts list making small changes, waiting for them to be replicated, and if they were not then deleting that Contact on both devices and adding them back in.
That's simpler than it reads - but if you can't add NEW Contacts from the phone I'm not sure that's the problem.
Sorry.

Thnx for your input

ive tried to synce my gmail contacts all goes well with the setup then it wont even sync i keep hitting the synce button and NOTTA. so i said fuc* it and did it all manually. must be a microsoft thing.