Related
:lol:
I am happy i have WM5 finally working and sweet on my MDA III, but i cannot syn my device with my outlook, or anything. I have tried with Outlook open, it gives me "Support code: 85010014" i have uninstalled and deleted the folder, repaired outlook and i am not using activesync 4.1 and it is still giving th error message. I also have SP2, everything up to date. I have deleted and created new pathnerships, and uninstalled and reinstalled, still getting the same problem. Please any ideas will help. It is not connecting to an exchange server, i have also read around so i decided to post mine.
Activesync and WM5
Activesync under WM5 is different than under WM2003. You didn't indicate how you were trying to sync, I assume via a usb cradle/cable. With WM2003 the syncronization via a usb protocol. For some reason under wm2005, they decided to switch to TCP/IP.
If you look in your PC's network connections with your phone plugged in you will find a window's mobile local area connection. Unplug the cable and the local area connection drops off. The observation is that you now have to allow this connection through whatever firewalls you have setup. This week when ever I had the firewall turn on ActiveSync would not work. I eventually removed and reinstalled Activesync 4.0 (I was on 4.1) and I assume the installation process configured my XP firewall correctly this time around. Check your firewall settings.
Tried it
I only have the windiws firewall, i even disabled the micrisoft antispyware and it still giving me the same error message
Activesync, WM5 and Windows Firewall
Check your Windows Firewall exceptions, I have the following exceptions for the Windows Firewall:
ActiveSync Application (WCESMgr.exe)
Activesync Connection Manager (wcescomm.exe)
Activesync RAPI manager (rapimgr.exe)
Activesync Service (TCP Port 26675)
Re: Activesync, WM5 and Windows Firewall
rschell said:
Check your Windows Firewall exceptions, I have the following exceptions for the Windows Firewall:
ActiveSync Application (WCESMgr.exe)
Activesync Connection Manager (wcescomm.exe)
Activesync RAPI manager (rapimgr.exe)
Activesync Service (TCP Port 26675)
Click to expand...
Click to collapse
Actually I believe you will find it needs ports 5678, 5679, 990, 26675, and 5721. Hope that helps
Hi,
I have the same problem too. I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, tt keeps giving me the error code 85010014.
The funny thing is, I have no problems syncing Notes from Outlook. But the other Outlook items like Contacts, Calendar and Tasks are not so lucky.
What's happening? How come only Notes can sync?
Any help is appreciated, thanks!
CQ
Singapore
Tried it
i have tried it all, it is not working, i have disabled all firewall, something keeps popping up on my pda that it cannot get an ip, i just ignore from reading the wiki. I cannot get MS voice command to work, after install i get an error message, i really want to use WM5, i can do with out voice command, but active sync is very important. i think i will use active sync 3.8 in the mean while see if it works :?
obiesoft,
Are you using OST feature of Outlook? If so, make sure your Outlook client is connected to your Exchange Server during your first sync (i.e. when prompted choose "Connect" not "Work Offline", if not prompted check settings in Control Panel-Mail). Not to be confused with having ActiveSync connect directly to Exchange Server. This solved my problem with 85010014.
Good luck!
i am not using an exchange server, just outlook on a desktop, it syns perfectly on my laptop, so i am trying to find where the problem is. Also, my bluetooth always disconnects, why is this and how can i solve it?
Can i please get more help
Ok, My device synced with my laptop (which connects over wireless to the internet at home). I was happy about this so i copied my pst files from my outlook from desktop to the outlook folder on laptop and it now asks for password to an exchange server??? all this is weird, i just want all my contacts to go in with my calender info. Also the bluetooth is rubbish, it disconnects, any fixes or tricks to keep it up and running? i use HBH 300 headset. Also voice command is installed but when i activate it, it says "voice command ready" and then an error message pops us. I love WM5, but anything to fix these glitches so i can keep using it? Help will be greatly appreciated.
Hmm... sorry, don't have much else to add... might be time to unsinstall and re-install Outlook on your desktop....
Bluetooth
Well i will keep trying with outlook or if worst comes to the worst, enter everything onto my pda by hand. (DAMN).
But besides that, is anyone having problems with bluetooth? mine keeps disconnecting.
chinqui said:
Hi,
I have the same problem too. I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, tt keeps giving me the error code 85010014.
The funny thing is, I have no problems syncing Notes from Outlook. But the other Outlook items like Contacts, Calendar and Tasks are not so lucky.
What's happening? How come only Notes can sync?
Any help is appreciated, thanks!
CQ
Singapore
Click to expand...
Click to collapse
I also have the same problem. It has been driving me nutts for 4 days now. :evil:
WORKING!!!
I have a desktop which i sync my WM2003 with, but since i upgraded, i have been having problems. Now it is working, but this is what i did, nothing too technical
1. I have a laptop which has most of my downloads and programs i write for school and work.
2. I installed active sync 4.0 on my laptop and synced, it worked, but my data is on my desk top
3. on the desktop i went to C:\Documents and Settings\jiggaman\Local Settings\Application Data\Microsoft\Outlook (jiggaman is name of my desktop) and copied the personal data files to the same path on my laptop, then i opened outlook, deleted the dupilcate email accounts and synced, it worked!!
4. It updated my PDA and latop, all this means now is that i have to sync with laptop, not desktop anymore. So if you have another computer, you can try this cause it would not sync for the past 2 weeks with my desktop.
Good luck!
Any ideas on bluetooth? it is still acting up.
Re: Support Code 85010014
Hi there,
I had this problem with a PPC-6700 from Sprint. (EVDO HTC Apache with WM2005) I hacked around a lot, did the repairs, reinstalled ActiveSync, no go. I decided to reinstall Outlook and, for some reason, that did the trick. I also have 2 different versions of Office, Pro 2003 and the Student and Teacher Edition. I think I had problems with installing from the pro cd, but I'm not certain. Not sure if it has something to do with that or not.
I solved my ActiveSync problem with Error 85010014.
I also run Eudora and Incredimail Plugin for Outlook on both PCs, Work and Home. Both are on XP Pro SP2 and when I installed ActiveSync 4.1 on my work PC without issue, I decided to attack my Home PC Outlook installation to see if I could resolve the issue.
So, At home:
Putting Outlook in Offline mode did not solve the problem.
I uninstalled ActiveSync 4.0 and installed ActiveSync 4.1 - No difference.
I backed up Outlook via 3rd party program to grab account settings as well as my 2GB pst file then ran Help->Detect and Repair... - reboot, no difference.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
foxnolds said:
I solved my ActiveSync problem with Error 85010014.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
Click to expand...
Click to collapse
Foxnolds! You are a genius! This worked for me just as you described - many thanks! My Wizard will be here in 3 days, but for now I was going mad not being able to get WM5 on my pda2k to sync with Outlook until I tried your solution. Voila!
This needs to go in the Wiki.....
-- Bob
jaxf250 said:
This needs to go in the Wiki.....
Click to expand...
Click to collapse
I'm glad it worked for you also.
I have since chosen to "Delete Mobile Device" from ActiveSync as I did not like the name it had chosen. I then disconnected, went to PDA
Start->Settings->System->About->Device ID
then set it to want I want it to read. :wink:
I then connected to ActiveSync and predictably saw the new connection wizard, BUT it warned it could not see Outlook at all! It suggested I install a version of Outlook etc. even though it was visible and running on my desktop! :evil:
I connected anyway - Contacts, Tasks, Calendar, Notes options greyed out. :roll:
Rebooted PC XP Pro SP2 and now ActiveSync options were available. I enable Syncing of Contacts, Tasks, Calendar and Notes. Resynced and got the dreaded 85010014 error status again! :evil:
UnInstalled and Re-Installed Outlook 2003 from the Office Suite but did not reboot PC. ReSynced and this time I get Windows PC: Attention required Error 8503001f :evil:
Microsoft ActiveSync said:
Cannot synchronize with the Outlook profile you are using, because a different profile was previously set up or the profile is password-protected.
Please open Outlook using the appropriate profile.
Support Code:8503001f
Click to expand...
Click to collapse
Maybe a reboot is required... So I'll post this and see... :roll:
I have now found that uninstalling the Outlook component from Office 2003, rebooting then re-installing Outlook component to be effective 90% of the time in curing ActiveSync errors.
To solve the hardest 10%, I have found that I need to update the Windows\system32\MAPI32.DLL which only can be done without Outlook or WCESMgr.exe running. (Use Windows Task Manager to kill them first)
See zip file of the MAPI32.DLL that always works for me, even if the existing version says it's identical (i.e. from Windows Copy Dialog).
I now have two XP SP2 PCs syncing up to WM2003SE XDA II and my WM2005 i-mate Jasjar.
P.S. I found a solution to AvantGo over sized text in WM2005, use Tweaks2K2 .NET version 3.15.0 feature #75-Double Pixeling deactivation for individual programs in VGA Devices.
I now manually sync via WiFi on my Jasjar using "AvantGo Connect" application, like I manually sync WeatherPanel as required as GPRS charges are criminal in this country!
Contacts wont sync on upgraded BlueAngel
I upgraded to WM5 and things are good so far. I had some trouble Syncing with 4.1 on my pc but not with my laptop. The problem now is that I have only been able to get my contacts to sync partially. Ive looked through the posting, but I have not been able to find any solutions. Any one out there know a way around this problem or a solution I should say.
Sysload
Im having problems syncing my wing with outlook 2007. I never had this problem when using outlook 2003. It would go through the whole sync process, but nothing will sync except notes. No contacts, calender or tasks. Im using active sync 4.5 . I get the support code 8007000e which says my device doesnst have enough memory to sync?? Ive never had this problem before.
Well the herald does have a memory problem, and Ii have seen quite a few ROMS with memory leaks also, (multiple instances of phone opened for example) seems like the obvious that you should edit your pagepool to allow for more program memory if you have not done so already.
yah my pagepool is at 6 right now. I dont understand why its happening now and was fine before i installed outlook 07
Is outlook installed on a XP machine or on a vista ?
outlook is installed on a xp machine
my friend is running outlook 2007 on a vista pc, i have never heard him talk about this problem ...
I had to run an 8mb page pool for active sync to work ok with my exchange server. Even after a soft reset it complained about memory when it was set to a 6mb page pool.
I actually found out the problem. Apparently theres a problem with activesync where you cant have notes with your appointments. Doesnt make sense but once i deleted my appointment that had a note attached it worked fine. Weird???
jok3sta said:
I actually found out the problem. Apparently theres a problem with activesync where you cant have notes with your appointments. Doesnt make sense but once i deleted my appointment that had a note attached it worked fine. Weird???
Click to expand...
Click to collapse
Hmm, weird. I've never had the problem and I use Office 2007 with XP, but then again I don't have any appointments with notes on them. When I get back to work (shortly) I will add a note to a calendar appointment and see if I can duplicate the problem.
**** ok, tried this. I added notes on the appointment itself and had no issues. Did you mean you 'attached' a note to the appointment? Or just added notes in the provided spots on the appointments?
Does anyone know if there is an alternate to ActiveSync?
I have been using WinMo for about a year and am disappointed that the sync software from M$ doesn't actually sync. That is to say, it doesn't look at a file - say Contacts - and use the more recently updated one to overwrite the other one, regardless of whether the newer one is on the PC or the phone.
For example, if I enter a new contact into my phone, while I am in the field, the concact does not show up on my PC after a sync. Still on the phone, but not actually synchronized to the PC.
Is there software that actually synchronizes or do they all just follow the "overwrite phone/ overwrite computer" rules?
I should mention that I sync between 2 PCs.
The best there is.
http://www.soti.net/default.asp?Cmd=Products&SubCmd=PCPro
Wow!
Thanks!
Can't wait to give this a try!
Mmm it looks like it doesn't sync outlook stuff (calendar, contacts, tasks, email).. is that the case?
sounds like you have a configuration issue w/ activesync - mine will take whichever is newer, even when syncing between 2 machine. in fact, i've used my phone to sync my work and home machines by using my phone as the go-between. I think the "overwrite phone/etc" settings only kick in if a record is changed on both the phone as well as the desktop?
it sounds like he wants to Sync on 2 PC's and get all stuff on both
you can sync on 2 pcs and get everything on both. the only thing you can't sync to two machines is email...
Task Sync Error
Hi all,
I had a look but couldn't find any help on this issue, so any advice would be greatly appreciated. I have a Tytn II running WM6, it syncs all my contacts and everything, however i have created a couple of tasks that occur on a weekly basis. I created them in Outlook and then synced them to my phone. The problem i have is when i complete the task and mark it off on my phone, the next time i sync, the task in outlook is not complete and has made a duplicate, is there any way to change this.
Thanks
OK, this just started for me. Yesterday, after entering a couple of appointments into my Tilt, I was able to sync to a MS Exchange Server wirelessly everything EXCEPT those 2 appointments. Mail/contacts work fine. Just not new appointments. However, I can enter them directly into Outlook 2003 and they sync back to the Tilt. No new appointment, re-occurring or not, with or without notes/reminders/attachments syncs. they are reflected on the Tilt, just won't sync. When connected via USB, I get the no help "Support Code 1" error.
My ROM/Radio/Hard SPL info is in my signature. Win XP (I don't know what service pack the server is, but no changes that have occured that coincide), Active Sync is 4.5.0. Death V.4 does have Thumbcal installed by default which, in an effort to resolve, switched to the standard calendar program. I also (in no particular order):
1. ran scanpst.exe on PC
2. ran detect and repair in Outlook
3. did Regsvr32.exe %Windir%\System32\ole32.dll
4. deleted and reconfigured relationship in Activesync
5. changed the durations of the past appointments AND
6. searched to no end XDA and the net for a solution.
Any assistance would be appreciated. TIA!!
-Sign into OWA check if all is ok.
-On your desktop, do the same in outlook
-Create a test appointment with notes on OWA and see if it sync with your desktop calendar.
*If it sync you're good and you may have to contact your exchange host to see if there's been any changes in your exchange setup settings for your device.
*If the sync fails, create a new outlook profile on your desktop. It's a possibilty you profile is corrupt. Any part of outlook can be corrupt and not effect outlook as a whole. In your case, your calendar isn't functioning properly.
-Also...if you had your exchange account for a while, check the personal folder file size. It can hold up to 1.96 gb but at around 1.75, 1.8 gb ... outlook may do some weird things. If this is the case, you need to start archiving.
Hope this helps.
My background on topic:
I used to do tech support for Honeywell where 80% were exchange email related. Most of the users used Blackberrys and a handfull of windows mobile users. I provided telephone & remote support with Landesk & Remote Desktop.
Thanks! I will check in the morning. After posting this I noticed that one of my PST was well into 2 gigs. I am in the process of moving stuff around and hopefully can get it to be a more reasonable size. Lots of rules to adjust. . . .
dwny said:
-Sign into OWA check if all is ok.
-On your desktop, do the same in outlook
-Create a test appointment with notes on OWA and see if it sync with your desktop calendar.
*If it sync you're good and you may have to contact your exchange host to see if there's been any changes in your exchange setup settings for your device.
*If the sync fails, create a new outlook profile on your desktop. It's a possibilty you profile is corrupt. Any part of outlook can be corrupt and not effect outlook as a whole. In your case, your calendar isn't functioning properly.
-Also...if you had your exchange account for a while, check the personal folder file size. It can hold up to 1.96 gb but at around 1.75, 1.8 gb ... outlook may do some weird things. If this is the case, you need to start archiving.
Hope this helps.
My background on topic:
I used to do tech support for Honeywell where 80% were exchange email related. Most of the users used Blackberrys and a handfull of windows mobile users. I provided telephone & remote support with Landesk & Remote Desktop.
Click to expand...
Click to collapse
OK, no luck. Entered an appointment with note in OWA, which synced fine with desktop. Adjusted pst size down to 1 gig, deleted and created a new profile in Outlook. Hard reset Tilt, contacted IT at work and no changes to Exchange Server. IT said contact ATT to see if it is something on their end, but I don't see how that could be.
This is a disaster for me.
I really need to have this working.
edit: One more interesting facet: if I just sync the calendars via USB (i.e. deselect MS Exchange and select "this PC"), syncing occurs. This is entirely related to the wireless component of syncing the calendar. Weird . . .
edit 2: well, flahed Duttys Hybrid, and all was good. Reflashed Death V4 and problem returned. Switched over to L26 KaiserDiamond V9 and problem resolved. NO FRIGGIN IDEA WHY. Thanks DWNY for the help, though. I suspect that my Exchange Server has something against Shogunmark.
dwny said:
-Sign into OWA check if all is ok.
-On your desktop, do the same in outlook
-Create a test appointment with notes on OWA and see if it sync with your desktop calendar.
*If it sync you're good and you may have to contact your exchange host to see if there's been any changes in your exchange setup settings for your device.
*If the sync fails, create a new outlook profile on your desktop. It's a possibility you profile is corrupt. Any part of outlook can be corrupt and not effect outlook as a whole. In your case, your calendar isn't functioning properly.
-Also...if you had your exchange account for a while, check the personal folder file size. It can hold up to 1.96 gb but at around 1.75, 1.8 gb ... outlook may do some weird things. If this is the case, you need to start archiving.
Hope this helps.
My background on topic:
I used to do tech support for Honeywell where 80% were exchange email related. Most of the users used Blackberrys and a handfull of windows mobile users. I provided telephone & remote support with Landesk & Remote Desktop.
Click to expand...
Click to collapse
Glad I could help ... somewhat.
What ever you do, do not upgrade to IE8 especially if you update your calendar with OWA. The new appointment will show up in your calendar but if you've created notes .... the won't sync to your phone.
Other browsers will show OWA in basic mode with only text entries, no HTML support.
Just a tid bit to share .....
ROMeOS 3.1 has worked great for me.
I'm a heavy Outlook user myself. These days I run my own IT Sub-Contracting company and do all my scheduling via OWA.
wireless_one said:
OK, no luck. Entered an appointment with note in OWA, which synced fine with desktop. Adjusted pst size down to 1 gig, deleted and created a new profile in Outlook. Hard reset Tilt, contacted IT at work and no changes to Exchange Server. IT said contact ATT to see if it is something on their end, but I don't see how that could be.
This is a disaster for me.
I really need to have this working.
edit: One more interesting facet: if I just sync the calendars via USB (i.e. deselect MS Exchange and select "this PC"), syncing occurs. This is entirely related to the wireless component of syncing the calendar. Weird . . .
edit 2: well, flahed Duttys Hybrid, and all was good. Reflashed Death V4 and problem returned. Switched over to L26 KaiserDiamond V9 and problem resolved. NO FRIGGIN IDEA WHY. Thanks DWNY for the help, though. I suspect that my Exchange Server has something against Shogunmark.
Click to expand...
Click to collapse
Ok, this is backi for me. This time with HDIII Sept 17th. Anyone find a solution to this?????
bump
wireless_one said:
Ok, this is backi for me. This time with HDIII Sept 17th. Anyone find a solution to this?????
Click to expand...
Click to collapse
Anybody? would love some help!
Not sure if anyone is still having this issue, but the fix for Calendar items created on device not syncing up to Exchange (but sync no problem from Exchange to device), do the following:
1. Go to Start/Settings/Clock & Alarm
2. Change your Time Zone to another zone, and OK.
3. Go into ActiveSync on device, and sync with exchange
4. Go back to Clock & Alarm and change your time zone back to appropriate time zone
5. sync with ActiveSync again.
Problem should be resolved. Has worked for me many of times.
Thanks!
Hi to everybody.
This is my first post to this awesome forum. Without this forum and / or community, I think my HTC Diamond would be in the bin somewhere... but as we have this wonderful thing here I use it and with great feeling.
So my huge respect to everybody who have contributed their knowledge to public use.
BUT - as always when messing around with tweaks and firmware etc.. some bugs will occure.
at the momnet i have slight problem with reminders. I have surfed around net and this forum to find answer but no result so far.
many of the Diamond users have a problem, when reminder sounds dissapear whtn switching profiles. this is not the case at the moment.
when I create new appointment in my phone - i will get proper reminder sound with popup window describing event.
when appointment was created in Outlook and transfered to the phone via sync, I have no reminder sound, no popup window. only when I turn my phone screen active i can se open calendar - wich indicates that I have appointment coming.
when I edit this appointment (created in Outlook) in my phone, example - setting a new reminder time, there is no change in behaviour. still I get opened calendar and no reminder sound or popup calendar.
At the same time reminder in my Outlook in PC work just fine.
Im using Second today and SPB Diary for calendar app.
P.S. tried also omnisoft reminder fix:
http://forum.xda-developers.com/showthread.php?p=1272677
Any Ideas people?
Hard SPL 1.40 Olinex unsigned
Radio 1.09.25.23
Rom A.Z.T.O.R.
v2.03.401.2 WWE
check in outlook
i had this problem - with a silly solution. i checked my outlook calendar entry, and there i did not set reminder. if you are getting appointment from outlook, make sure you have set a reminder in outlook (like 15 mins before or 30 mins before). it will then work fine.
hope this solves.
gl!
thanks for the reply, unfortunately no help.
just created two apointments with different times.
Appointment A - created in outlook
Appointment B - created in phone.
synchronized.
Both appointments (A and B) show reminder (5 min) in outlook and in phone.
When reminder time occures:
Appointment A - no sound, When swiching phone screen on - calendar is open on screen.
Appointment B - reminder works just fine.
I had another test with Tasks:
created two taks and synced with outlook.
Task created in Outlook - Outlook reminder ok. Phone reminder ok.
Task created in Phone - Outlook reminder ok. Phone reminder ok.
so with tasks its good.
What version of Outlook and Windows?
Davey101 said:
What version of Outlook and Windows?
Click to expand...
Click to collapse
Windows XP SP3
MS outlook 07 SP1
Hi again,
Now I decided to try maybe something went wrong with installations and reinstalled everything again in my phone starting from Hard SPL. Cleared and formatted Storage. Still the same problem.
Although there is another isssue that might be connected with this mess.
BTW - Im using Funambol client (tried different versions) to sync calendar with outlook. I have done this a long time now and never before had this kind of reminder problems.
The issue Im talking about is - there is no way I can sync calendar or tasks with MS ActiveSync. It just freezes on "looking of changes". Other things sync fine - contacts and rest of the data in different programs (MS money, SPB wallet etc...). Reinstalled Activesync on PC, compacted outlook file, restored calendar from server. Calendar sync with cable still hangs, with Funambol the outlook syncs like a charm.
Today after installing everything, I tried the calendar sync after each component installation no luck. Even tried change data type when syncing (vCalendar, SIF).
Would the next step is to try different ROMs?
I would suggest that the next step is to reinstall outlook on your pc. Or, as a minimum, start again with a brand new outlook pst file and try to get activesync working. If you get it working you can then copy your data from the old file to the new one.
did following:
uninstalled A.Z.T.O.R ROM and installed XBMOD v2.00 instead, additionally XBMOD manila 1.8.1. fix.
now Active sync works fine. Even calendar with reminders. This is for cable sync.
Funambol site is having some maintenance, so I can´t test it for now. when its up again, I will post result here.
so I believe I narrowed it down:
IT MUST BE FUNAMBOL ISSUE.
as I reinstalled everything that can be installed and tried lot of different possibilities I concluded that is must be funambol that messes things up:
1. change of ROM doesnt help
2. change of Manila doesnt help
3. using standard or modified Roms makes no differents
4. reminders synced with Active Sync via Cable works fine on both: PC and Phone
5. reminder for Tasks synced via funambol works fine
6. calendar reminder created in Phone, synced to outlook via funambol works fine on both: PC and Phone.
7. calendar reminder created in outlook and synced to phone via funambol doesn't work - only calendar pops open when there is reminder time.
8. when syncing, tried SIF and vCard. no difference.
And this is too bad. I was so happy with funambol.