:lol:
I am happy i have WM5 finally working and sweet on my MDA III, but i cannot syn my device with my outlook, or anything. I have tried with Outlook open, it gives me "Support code: 85010014" i have uninstalled and deleted the folder, repaired outlook and i am not using activesync 4.1 and it is still giving th error message. I also have SP2, everything up to date. I have deleted and created new pathnerships, and uninstalled and reinstalled, still getting the same problem. Please any ideas will help. It is not connecting to an exchange server, i have also read around so i decided to post mine.
Activesync and WM5
Activesync under WM5 is different than under WM2003. You didn't indicate how you were trying to sync, I assume via a usb cradle/cable. With WM2003 the syncronization via a usb protocol. For some reason under wm2005, they decided to switch to TCP/IP.
If you look in your PC's network connections with your phone plugged in you will find a window's mobile local area connection. Unplug the cable and the local area connection drops off. The observation is that you now have to allow this connection through whatever firewalls you have setup. This week when ever I had the firewall turn on ActiveSync would not work. I eventually removed and reinstalled Activesync 4.0 (I was on 4.1) and I assume the installation process configured my XP firewall correctly this time around. Check your firewall settings.
Tried it
I only have the windiws firewall, i even disabled the micrisoft antispyware and it still giving me the same error message
Activesync, WM5 and Windows Firewall
Check your Windows Firewall exceptions, I have the following exceptions for the Windows Firewall:
ActiveSync Application (WCESMgr.exe)
Activesync Connection Manager (wcescomm.exe)
Activesync RAPI manager (rapimgr.exe)
Activesync Service (TCP Port 26675)
Re: Activesync, WM5 and Windows Firewall
rschell said:
Check your Windows Firewall exceptions, I have the following exceptions for the Windows Firewall:
ActiveSync Application (WCESMgr.exe)
Activesync Connection Manager (wcescomm.exe)
Activesync RAPI manager (rapimgr.exe)
Activesync Service (TCP Port 26675)
Click to expand...
Click to collapse
Actually I believe you will find it needs ports 5678, 5679, 990, 26675, and 5721. Hope that helps
Hi,
I have the same problem too. I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, tt keeps giving me the error code 85010014.
The funny thing is, I have no problems syncing Notes from Outlook. But the other Outlook items like Contacts, Calendar and Tasks are not so lucky.
What's happening? How come only Notes can sync?
Any help is appreciated, thanks!
CQ
Singapore
Tried it
i have tried it all, it is not working, i have disabled all firewall, something keeps popping up on my pda that it cannot get an ip, i just ignore from reading the wiki. I cannot get MS voice command to work, after install i get an error message, i really want to use WM5, i can do with out voice command, but active sync is very important. i think i will use active sync 3.8 in the mean while see if it works :?
obiesoft,
Are you using OST feature of Outlook? If so, make sure your Outlook client is connected to your Exchange Server during your first sync (i.e. when prompted choose "Connect" not "Work Offline", if not prompted check settings in Control Panel-Mail). Not to be confused with having ActiveSync connect directly to Exchange Server. This solved my problem with 85010014.
Good luck!
i am not using an exchange server, just outlook on a desktop, it syns perfectly on my laptop, so i am trying to find where the problem is. Also, my bluetooth always disconnects, why is this and how can i solve it?
Can i please get more help
Ok, My device synced with my laptop (which connects over wireless to the internet at home). I was happy about this so i copied my pst files from my outlook from desktop to the outlook folder on laptop and it now asks for password to an exchange server??? all this is weird, i just want all my contacts to go in with my calender info. Also the bluetooth is rubbish, it disconnects, any fixes or tricks to keep it up and running? i use HBH 300 headset. Also voice command is installed but when i activate it, it says "voice command ready" and then an error message pops us. I love WM5, but anything to fix these glitches so i can keep using it? Help will be greatly appreciated.
Hmm... sorry, don't have much else to add... might be time to unsinstall and re-install Outlook on your desktop....
Bluetooth
Well i will keep trying with outlook or if worst comes to the worst, enter everything onto my pda by hand. (DAMN).
But besides that, is anyone having problems with bluetooth? mine keeps disconnecting.
chinqui said:
Hi,
I have the same problem too. I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, tt keeps giving me the error code 85010014.
The funny thing is, I have no problems syncing Notes from Outlook. But the other Outlook items like Contacts, Calendar and Tasks are not so lucky.
What's happening? How come only Notes can sync?
Any help is appreciated, thanks!
CQ
Singapore
Click to expand...
Click to collapse
I also have the same problem. It has been driving me nutts for 4 days now. :evil:
WORKING!!!
I have a desktop which i sync my WM2003 with, but since i upgraded, i have been having problems. Now it is working, but this is what i did, nothing too technical
1. I have a laptop which has most of my downloads and programs i write for school and work.
2. I installed active sync 4.0 on my laptop and synced, it worked, but my data is on my desk top
3. on the desktop i went to C:\Documents and Settings\jiggaman\Local Settings\Application Data\Microsoft\Outlook (jiggaman is name of my desktop) and copied the personal data files to the same path on my laptop, then i opened outlook, deleted the dupilcate email accounts and synced, it worked!!
4. It updated my PDA and latop, all this means now is that i have to sync with laptop, not desktop anymore. So if you have another computer, you can try this cause it would not sync for the past 2 weeks with my desktop.
Good luck!
Any ideas on bluetooth? it is still acting up.
Re: Support Code 85010014
Hi there,
I had this problem with a PPC-6700 from Sprint. (EVDO HTC Apache with WM2005) I hacked around a lot, did the repairs, reinstalled ActiveSync, no go. I decided to reinstall Outlook and, for some reason, that did the trick. I also have 2 different versions of Office, Pro 2003 and the Student and Teacher Edition. I think I had problems with installing from the pro cd, but I'm not certain. Not sure if it has something to do with that or not.
I solved my ActiveSync problem with Error 85010014.
I also run Eudora and Incredimail Plugin for Outlook on both PCs, Work and Home. Both are on XP Pro SP2 and when I installed ActiveSync 4.1 on my work PC without issue, I decided to attack my Home PC Outlook installation to see if I could resolve the issue.
So, At home:
Putting Outlook in Offline mode did not solve the problem.
I uninstalled ActiveSync 4.0 and installed ActiveSync 4.1 - No difference.
I backed up Outlook via 3rd party program to grab account settings as well as my 2GB pst file then ran Help->Detect and Repair... - reboot, no difference.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
foxnolds said:
I solved my ActiveSync problem with Error 85010014.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
Click to expand...
Click to collapse
Foxnolds! You are a genius! This worked for me just as you described - many thanks! My Wizard will be here in 3 days, but for now I was going mad not being able to get WM5 on my pda2k to sync with Outlook until I tried your solution. Voila!
This needs to go in the Wiki.....
-- Bob
jaxf250 said:
This needs to go in the Wiki.....
Click to expand...
Click to collapse
I'm glad it worked for you also.
I have since chosen to "Delete Mobile Device" from ActiveSync as I did not like the name it had chosen. I then disconnected, went to PDA
Start->Settings->System->About->Device ID
then set it to want I want it to read. :wink:
I then connected to ActiveSync and predictably saw the new connection wizard, BUT it warned it could not see Outlook at all! It suggested I install a version of Outlook etc. even though it was visible and running on my desktop! :evil:
I connected anyway - Contacts, Tasks, Calendar, Notes options greyed out. :roll:
Rebooted PC XP Pro SP2 and now ActiveSync options were available. I enable Syncing of Contacts, Tasks, Calendar and Notes. Resynced and got the dreaded 85010014 error status again! :evil:
UnInstalled and Re-Installed Outlook 2003 from the Office Suite but did not reboot PC. ReSynced and this time I get Windows PC: Attention required Error 8503001f :evil:
Microsoft ActiveSync said:
Cannot synchronize with the Outlook profile you are using, because a different profile was previously set up or the profile is password-protected.
Please open Outlook using the appropriate profile.
Support Code:8503001f
Click to expand...
Click to collapse
Maybe a reboot is required... So I'll post this and see... :roll:
I have now found that uninstalling the Outlook component from Office 2003, rebooting then re-installing Outlook component to be effective 90% of the time in curing ActiveSync errors.
To solve the hardest 10%, I have found that I need to update the Windows\system32\MAPI32.DLL which only can be done without Outlook or WCESMgr.exe running. (Use Windows Task Manager to kill them first)
See zip file of the MAPI32.DLL that always works for me, even if the existing version says it's identical (i.e. from Windows Copy Dialog).
I now have two XP SP2 PCs syncing up to WM2003SE XDA II and my WM2005 i-mate Jasjar.
P.S. I found a solution to AvantGo over sized text in WM2005, use Tweaks2K2 .NET version 3.15.0 feature #75-Double Pixeling deactivation for individual programs in VGA Devices.
I now manually sync via WiFi on my Jasjar using "AvantGo Connect" application, like I manually sync WeatherPanel as required as GPRS charges are criminal in this country!
Contacts wont sync on upgraded BlueAngel
I upgraded to WM5 and things are good so far. I had some trouble Syncing with 4.1 on my pc but not with my laptop. The problem now is that I have only been able to get my contacts to sync partially. Ive looked through the posting, but I have not been able to find any solutions. Any one out there know a way around this problem or a solution I should say.
Sysload
Hi all, I had to hard reset my XdaIIi, but I had previously set the permanent save on my contacts, but when it finished setting up I tried to retrieve the contacts but it didnt work
I've also had the phone syncronised with my PC and have the past three partnerships still on it, is there anyway I can retrieve my contacts?
thanks
Whenever I've done a hard reset of my stuff, I've just done an ActiveSync before resetting it or flashing the ROM... When I've got my phone back to working order again on a fresh installation, I've just ActiveSynced again, and bingo - all my contacts, files, calendar, AvantGo files have appeared with no problem.
To do that, I've just set up a new full relationship, and ActiveSync has taken care of the rest. The only thing I've had to backup myself has been my SMSes... Of course, if you didn't have your Contacts selected as one of the things to synchronise with your PC every time you synced, you're straight outta luck.
Hi rmurph17,
:lol: you are not straight outta luck :lol:
Do the following if u have already Synced your XDA with outlook before resetting:
1. Delete all your partnerships from your PC's ActiveSync without pluging the XDA
2. Once deleted all partnerships, put ur XDA on cradle which is already connected to PC
3. PC will ask for a new partnership, tell it what do u want to sync and from where & which account e.g. Outlook
It will start syncing once it made the partnership.
GoodLuck
Sidd
... So basically, what I said (see my original reply: " I've just ActiveSynced again, and bingo - all my contacts, files, calendar, AvantGo files have appeared with no problem") - I assumed you'd tried deleting your old ActiveSync partnerships from your PC via the ActiveSync software before attempting to resync again.
Have problem with contacts
I had use Nokia 9210i and use Outlook + plaxo (plaxo.com) to manager contacts.
I have around 10.000 contacts with full detail (numbers, email, website, extra information)
Now I change to XDA mini S and discovered that they can not do the same thing as N9210i.
Just about one forth of my contacts Syns from PC, the Programe Memory of XDA is full.
I am asking many person, searching site to site but no one have same problem.
Everyone, who have experien, please advice me:
1. Can I store the contacts file in SD card but not on the fone (Programe Memory)
2. if 1 not avaiable, Can I expand Program Memory more than 64M?
Thank you so much for help me.
Hi longpt,
I think in your situation u should better give a try to contact Microsoft.
https://support.microsoft.com/commo.../www.microsoft.com/windowsmobile/default.mspx
Goodluck mate
Sidd
by the way r u using Wallaby (XDA 1) ?
Does anyone know if there is an alternate to ActiveSync?
I have been using WinMo for about a year and am disappointed that the sync software from M$ doesn't actually sync. That is to say, it doesn't look at a file - say Contacts - and use the more recently updated one to overwrite the other one, regardless of whether the newer one is on the PC or the phone.
For example, if I enter a new contact into my phone, while I am in the field, the concact does not show up on my PC after a sync. Still on the phone, but not actually synchronized to the PC.
Is there software that actually synchronizes or do they all just follow the "overwrite phone/ overwrite computer" rules?
I should mention that I sync between 2 PCs.
The best there is.
http://www.soti.net/default.asp?Cmd=Products&SubCmd=PCPro
Wow!
Thanks!
Can't wait to give this a try!
Mmm it looks like it doesn't sync outlook stuff (calendar, contacts, tasks, email).. is that the case?
sounds like you have a configuration issue w/ activesync - mine will take whichever is newer, even when syncing between 2 machine. in fact, i've used my phone to sync my work and home machines by using my phone as the go-between. I think the "overwrite phone/etc" settings only kick in if a record is changed on both the phone as well as the desktop?
it sounds like he wants to Sync on 2 PC's and get all stuff on both
you can sync on 2 pcs and get everything on both. the only thing you can't sync to two machines is email...
Task Sync Error
Hi all,
I had a look but couldn't find any help on this issue, so any advice would be greatly appreciated. I have a Tytn II running WM6, it syncs all my contacts and everything, however i have created a couple of tasks that occur on a weekly basis. I created them in Outlook and then synced them to my phone. The problem i have is when i complete the task and mark it off on my phone, the next time i sync, the task in outlook is not complete and has made a duplicate, is there any way to change this.
Thanks
I have dutty rom June version installed on my Kaiser. Was syncing with ActiveSync 4.5 just fine before my windows crashed. Did a clean install of windows last week and now synced my Kaiser with my new windows install/activesync and it ERASED all of my contacts in my phone.
I backed up my entire hard drive and was able to retrieve my entire contact list/phone numbers from Outlook of old and restore them to my freshly installed outlook.
NOW when I try to sync CONTACTS in activesync it just goes and goes and goes and nothing happens, never finishes syncing. Those damn arrows just keep spinning.
I tried a full uninstall and reinstall - no dice, I'm just sitting here missing about 50+ contacts on my phone I need for work, an outlook 2007 which contains THEM ALL and no way to get those contacts from outlook on my desktop back to my phone because activesync keeps crashing!
Ideas? Any other way I can do this (like EXPORT the contacts to CSV and IMPORT the CSV file into my phone address book? GRRR
Thanks
never mind - did some more googling and figured out it was ZONE ALARM that was holding me back.
For some reason when I have zone alarm turned to HIGH security level my activesync won't work. I turn it down to MEDIUM and it miraculously works! WTF!
Thanks
When "advanced functionalities" are on in the "USB To PC" settings on the phone, the link will be created as a TCP/IP network connection over USB, and due to high security the firewall will block it.You can look up the IP range the new adapter uses and add that as an exception in the firewall.
that's amazing...
Disabling that advanced functionality worked!
Thanks so much that's great!
I'm pretty frustrated by now, tried everything but i can't get it to work. Here's the thing:
When i came home from my holiday i tried syncing my diamond as it always has worked. It;s connected and all and i can see the device in mobile device center, i had to reenter the things i wanted to sync but well... so I did.
But now it wont sync, it gives the error 0x80004005 but looking into google doesnt help at all.
I need my calendar en contacts to sync, who can help
Simply uncheck the Calendar, Contacts, Email, Tasks settings in the ActiveSync options and that will force the phone to delete all synched content. Then re-check all those boxes and fresh copies of all the data will be downloaded. It appears something was corrupted on the phone, causing ActiveSync to fail.
http://www.lanlogic.net/blog/post/2008/11/07/0x80004005-Error-with-ActiveSync-.aspx
Didn't work :-(
Thx for the reply, but it doesn't work. Indeed it seems like something is corrupted, i even tried a new rom but it doesn't work. My idea was to do a format on everything but all i can fiund is the info on how to go back to manufacturer and format nand....
Ho do i move along?