MMS and GPRS issues - MDA II, XDA II, 2060 Windows Mobile 6 Upgrading

Hi everyone,
I am having trouble sending and receiving MMS and, it seems my Hima gets connected and when i send or receive MMS it gets stuck, the highest i got was 65% then line drops and i can't connect, need to reset the phone or wireless.
The error message i got :
"the answering modem has disconnected. To chk your connection settings and change them if needed, tap settings
Cannot connect for an unknown reason. To chk your connection settings and change them if needed. If the problem continues,reset your device according to mftr doc and try again"
Same goes with GPRS, the page load then disconnects.
Been trying a lot of Radio.rom to no avail, i've tried 1.08, 1.17 , 1.18 and 1.19 all with the same issues.
I've checked the setting i've tried using the network wizard and also tried configure it manually (according to my network setting (MAXIS)
i've tried C_ShekharAKU7.0b.R40 currently using Tofclock WM6 0.70,both with same results ... its not the Os ?
Appreciate if anyone could tell me what else do i need to check.
Thanks ...
-Erman

Maybe ur service providers have changed their settings..give them a call and ask them..may be they could help

Hi anther,
Thanks for the tip.
I called my service provider, it seems i have to change my registration from 3G to GPRS...
Still waiting for activation...
By the way ather, how come your rom's release ramdisk keeps on disapearing even after a softreset ?
-Erman

i dnt really know..maybe its because there is some problem with the the ROPM file u have downloaded..go here and u can solve it ur self..it will save me a lot of time : http://forum.xda-developers.com/archive/index.php/t-279927.html

Thanks anther
Thanks anther,
I will try ..
GPRS and MMS finally working ..
Cheers
-Erman

Related

Big problem with gprs and mms

Hey there guys. I have this problem: when I hard reset my qtek, so when it is "brand new", after I do the internet gprs and mms settings, both work perfectly. After I install my programs, the problems begin: I can only SEND mms and not recieve. Only the screen lights up, nothing else. The gprs also starts "kidding": it keeps trying to connect , and after a while it stops and says smth like "cannot connect for unknown reason, bla bla". Only if I soft reset the device t
e gprs will work, but NOT the mms (still cant recieve). I have installed some games and some apps: implus (messenger), netfront, pocket plus, gprs monitor, animated today, zenphonetools (profiles manager) and thats about it. DO YOU HAVE ANY IDEA of what could cause this problems? And maybe a solution?! THANK YOU!!!
i have the exact same problem with mms receiving. i hope someone out there can provide the answer.
i have the same problem too... someone out there pls help~!
I have a problem witch is similar to this problem:
when someone send an mms, i just receive an sms witch ask me to see it on the net
i wonder is there any Pull technology to actually "pull" those mms i cannot receive....?
Same problem!
are we asking anything wrong?
some one out there pls help us...!
please help!! clustered, can u help?
Once I tried to reinstall MMS app - helped but not for a long time
Run: \Windows\LoadVDisk.exe
Then go and tap: \Extended_ROM\CAB-MMS20020-Alpine-ENU-21DEC04.CAB
Then You may have to update Your MMS setting (not sure);
If some files can not be overwritten- rename them and retry installer (You may delete them after successful install and soft-reset).
Good luck!
P.S. I would like to find the real reason of this problem!
MMS problem
I have exactly the same problem as "leoking3". Manny users think that MMS is anyway useless and too expensive (me too), but this problem is bigger than it seems.
After I send a MMS the connection does not disconnect completely (on todayscreen connectionsymbol still active but ther is no active connection anymore (you can check this in the connectionmanager). I guess the problem is the inbuilt connection manager who has problems to switch between the MMS-modem connection and the GPRS-modem connection. Pressing the red button for 3 sec. and the connection icon switch back.
But sometimes silently the radio part hang up too. This is not visible for the user because on the display everything seems OK (GPRS icon + Networksignal icon show good connection) . You only realice when you want to dial out, or somewone tries to phone you or if you want to connect to the internet (then you get the errormassage: unable to connect, check connectionsettings).
This happens not only during sending or receiving MMS, but also sometimes when you change your location and book in to a new network cell.
I first thought that its a radioproblem, so I updated to 1.04, but still not working well. The problem is that this is not happening all the time and you can not realice when your phone silently stucks.
Maybe this happens to much more ALPINE users than we guess. But maybe they do not realice the problem. Because when somebody tells them that they where not reachable by mobilephone, they may think that this was because of bad network signal when they are on the road.
My symtomes:
GPRS connection, Send/receive SMS + Email and sending MMS - always possible (except somtemes when radio part unvisibly hang up)
But MMS receiving - ony the first time possible after doing a hardreset. When I disconnect the networkconnection or wait for a while the display lights up for 1 sec. immediatly after I sent myself a test MMS but nothing else happens. But I found out that the radio part is tying to receive something (invisible), because I can hear through the loudspeakers of my Desktop- PC the typical noise when a phone connects to a GPRS network during the reciving process. The MMS never arrives in the postbox. I asked my servicprovider to check. They said that their server realiced the MMS transfer and got a feedback that the massage was sent/received correctly.
I think it is not a question about wrong settings. On my Hermes these settings work well. On the Alpine it works, but only once. Also my servicprovider confirmed that. (Allthough I tryed manny different settings too).
Its also not a problem of other external programms.
I tested (not only once) with a complete clean system (Hardreset and not installing any cab´s in the ext. rom except the MMS-cab and no external programms) without afford.
Made Hardreset, and let the system install the complete ext. rom automaticaly, did not install any other software and tested for two days too. Same result.
Tryed with 3 different SIM cards - same result
Removed STK (Simtoolkit programm) from autostart / Softreset - same result
I updated radio to vers. 1.04 - same result
I did not try to change the ROM jet, but i am afraid that this has no sense because other users have the same problem with different ROM´s too.
I´m so curious about the reason, Is it a hardwarebroblem?
Pleeeeees Heeeelp !!!!!!!
P.S.: To fred92150: Your problem seems to be a different one. When servicprovider sent you a sms means that the sms was not able to submit the MMS. Maybe you use wrong Port (usualy use 9201)
MMS problem
I have exactly the same problem as "leoking3". Manny users think that MMS is anyway useless and too expensive (me too), but this problem is bigger than it seems.
After I send a MMS the connection does not disconnect completely (on todayscreen connectionsymbol still active but ther is no active connection anymore (you can check this in the connectionmanager). I guess the problem is the inbuilt connection manager who has problems to switch between the MMS-modem connection and the GPRS-modem connection. Pressing the red button for 3 sec. and the connection icon switch back.
But sometimes silently the radio part hang up too. This is not visible for the user because on the display everything seems OK (GPRS icon + Networksignal icon show good connection) . You only realice when you want to dial out, or somewone tries to phone you or if you want to connect to the internet (then you get the errormassage: unable to connect, check connectionsettings).
This happens not only during sending or receiving MMS, but also sometimes when you change your location and book in to a new network cell.
I first thought that its a radioproblem, so I updated to 1.04, but still not working well. The problem is that this is not happening all the time and you can not realice when your phone silently stucks.
Maybe this happens to much more ALPINE users than we guess. But maybe they do not realice the problem. Because when somebody tells them that they where not reachable by mobilephone, they may think that this was because of bad network signal when they are on the road.
My symtomes:
GPRS connection, Send/receive SMS + Email and sending MMS - always possible (except somtemes when radio part unvisibly hang up)
But MMS receiving - ony the first time possible after doing a hardreset. When I disconnect the networkconnection or wait for a while the display lights up for 1 sec. immediatly after I sent myself a test MMS but nothing else happens. But I found out that the radio part is tying to receive something (invisible), because I can hear through the loudspeakers of my Desktop- PC the typical noise when a phone connects to a GPRS network during the reciving process. The MMS never arrives in the postbox. I asked my servicprovider to check. They said that their server realiced the MMS transfer and got a feedback that the massage was sent/received correctly.
I think it is not a question about wrong settings. On my Hermes these settings work well. On the Alpine it works, but only once. Also my servicprovider confirmed that. (Allthough I tryed manny different settings too).
Its also not a problem of other external programms.
I tested (not only once) with a complete clean system (Hardreset and not installing any cab´s in the ext. rom except the MMS-cab and no external programms) without afford.
Made Hardreset, and let the system install the complete ext. rom automaticaly, did not install any other software and tested for two days too. Same result.
Tryed with 3 different SIM cards - same result
Removed STK (Simtoolkit programm) from autostart / Softreset - same result
I updated radio to vers. 1.04 - same result
I did not try to change the ROM jet, but i am afraid that this has no sense because other users have the same problem with different ROM´s too.
I´m so curious about the reason, Is it a hardwarebroblem?
Pleeeeees Heeeelp !!!!!!!
P.S.: To fred92150: Your problem seems to be a different one. When servicprovider sent you a sms means that the sms was not able to submit the MMS. Maybe you use wrong Port (usualy use 9201)
I've got all these symptoms
I've got all these symptoms too...
exactly the same!
only can receive mms for once after hard reset!
and the phone silently stucks many times...
i'm sure many alpine users actualy facing the same problem just tat they don't realise it...
pls help! pls help!
anyone facing the same problem???
if u have the solution pls tell us!!
pls help us!!
i already found a solution for the problem...
temporary working for me currently! (i hope it will last!)
i flashed the ROM provide by pug, (THANKS TO PUG)...
i change a bit of the registry and it's now working ok for me!
for the GPRS connections, i added the disconnect and timer for the GPRS Flag.
for the MMS problem i modified the registry:
HKLM\Security\Policies\policies
and change the DWORD value of the 0000100d from "64" to "4095" dec.
i found this registry is actually something to do with PUSH WAP features...
it now working find on my PH10C, i'm able to receive and retrieve MMS and GRPS connection are able to connect and disconnect and then reconnect for many times!(before this it will only allow to connect GPRS for once, i have to soft-reset to reconnect GPRS)
i hope it will help u guys out !
Hi
i am experiencing the similar behaviour, i recieve the notification of the MMS, but when i click to dowload it says cannot download from the server. is this the same thing or do i have a different problem ??
does anyone know how to test the GPRS apn to mayb log the activity incoming to the phone when recieving and MMS?
How can we identify why an MMS is not recieved.
regards
reo
i think u're not the same problem...
try to get the right settings for your GPRS and your MMS...
as long as u can connect to the internet by using GPRS, then ur GPRS settings is ok..
Guys, please go to settings, system, memory, running programs and stop ActiveSync. Bingo! your GPRS connection is working again. Remember of always stop ActiveSync before trying to connect with GPRS.
When ActiveSync is runnig the device assumes that it is the main connection mode at that moment and blocks GPRS.
>connection conflict switching from mms to emails and viceversa
i'm not really sure it's the same problem....
>connection conflict switching from mms to emails and viceversa
(modified from previous version)
Dear All,
emails work fine when i use emails only, and mms work fine if i use only mms,
but each time i send mms and then an email (OR VICEVERSA) and i go back to the first type of message, the software still refers to the last connection and the messages obviously are not sent. So i can use one type of message then the other type, but when i want to use the first message, the connection would use the second message type connection and then i can't sent any: the only solution i have each time is to quick-reset the unit and do all the settings for all the connections from zero (either using the quick auto-configuration file supplied by the distributor or doing the settings manually).
it has always been like that (bought new in jan 2006). according to the distributor everything should work properly as the unit is "perfectly compatible-compliant", so i took it to their service center and few months later they gave it back saying everything is fine... but the problem is still there and the service center has seen the problem is still the same but there's nothing they would do! i can't understand... would you please help me?
please help!
thank you

GPRS connection failed after upgrading

Hello,
I'm just upgrading with the lasted version from http://www.qtek.eu.com/
Since this upgrade I can't do more than one GPRS connection, next time I want to connect, I've got the error message : "the modem was disconnected...."
I have to switch off and switch on again the radio, to have one new possbile gprs connection.
Any idea ?
Thanks for your feedback.
It seems that nobody has the same problem !
Please can you tell me which french version you are using on your Wizard ?
sorry not had this problem myself however are the setting correct? have you made a simple mistake ? the only time ive had trouble is when ive made a mistake with the settings. also do you have the "G" logo displayed? and when you try to connect does it change to "G" with two arrows?
Sorry just reread your post (its been a hard day at work!)...... your settings must be right to connect the first time........ Not heard of that problem before.

My at&t tilt's GPRS does not work in my country ? Donate is available for solution

My at&t tilt's GPRS does not work in my country ? Donate is available for solution
Hello,
A month ago i bought an att tilt from ebay and i live in Turkey. The sim lock works still but i can not connect via GPRS although i made the settings manuelly. I am ready to pay 15 usd to who can solve my problem , many thanks.
All right,
can you explain better, please, what's the problem?
Can you make a screenshot of the error, it it was showed on your mobile?
I've been in trouble with my own TyTN for a while with GPRS/UMTS connection...
turanizm said:
Hello,
A month ago i bought an att tilt from ebay and i live in Turkey. The sim lock works still but i can not connect via GPRS although i made the settings manuelly. I am ready to pay 15 usd to who can solve my problem , many thanks.
Click to expand...
Click to collapse
install this attached cab then go to setting->connections->connection setup
Hello,
I bought the same phone and I have exactly the same problem in Spain with spanish operator Movistar: the phone and the sms works but when trying to access the internet with the explorer I cannot get any webpage. The icon on the topbar shows that there is a connection 3G but still I cannot open any page.
I installed the file provided by trublu but still does not work. Moreover, this file configures the connection with some data that do not correspond to the Movistar´s configuration.
Please, any help or idea will be welcomed.
I have already tried that connection settings but it did not work. You know this device is meanless without internet connection. I really need help pls
anybody can help me pls , this connection problem finishes my mobility. i want to cry
Turanizm,
As I wrote before, I am experiencing same problem than you.
Have you try to install your sim card in a phone which is already working with your operator ? If it works, at least you know that there is not a problem with your sim card or your plan with the operator.
I did this test with the phone of a friend. In his phone my sim card was able to navegate. With his sim card in my phone I cannot navigate, therefore I know for sure that the problem is the configuration or something else in my phone.
Please If you find something out let me know.
did you try deleting the proxy in the registry?
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings]
look for the line that says
"EnableAutoDetect"
and delete it.
Problem solved
Con_Ritmo,
Thank you !!!! Now it works !
I did as you explained, eliminated that [email protected]#~ing line , did a soft reset and Bingoooo !!! Problem solved.
Again, thanks a lot !!! - Muchas gracias.
con_ritmo said:
did you try deleting the proxy in the registry?
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings]
look for the line that says
"EnableAutoDetect"
and delete it.
Click to expand...
Click to collapse
dude i tried that but still i have same problem. I uploaded the screenshots when i attempt to connect via GPRS. If you can solve this problem , i will send your paypal 30 box because otherwise i have to sell my Kaiser. I hope your best dude pls
upgrading...
???
Nicky314 said:
Con_Ritmo,
Thank you !!!! Now it works !
I did as you explained, eliminated that [email protected]#~ing line , did a soft reset and Bingoooo !!! Problem solved.
Again, thanks a lot !!! - Muchas gracias.
Click to expand...
Click to collapse
which rom are you using?
Try a hard reset. Start>settings>system>clear storage.
kareem9nba said:
Try a hard reset. Start>settings>system>clear storage.
Click to expand...
Click to collapse
i changed the rom to Dutty's TouchFlo AT&T beta 2 also tried a hard reset , but still getting the same warning as i uploaded on the first page of this topic.
i think a little registry modification will solve my problem , but i have no idea about where to start
I am sure this isn't the problem, but are you sure your plan is data enabled? You could always pop your SIM into a friends phone to verify. Other than that, you could always try reflashing to official ROMs to see if they work.
Turanizm,
When I did the trick with the registry I was using the original Att tilt Rom.
Now I am using the last Rom from duttys and still is working.
As I sugested before try to put in your phone a sim card that is already working ( in data connections) in another telephone. This will tell you if the problem is with your phone or with your data plan.
Good luck

Internet Explore fix?

Maybe I am a bad searcher, or there isnt a thread for this:
Is there any kind of fix for wifi on a Kaiser? I can connect via Wifi (home or in a hot spot), but when I use internet explorer I get a error:
"Page cannot be found. Check the name and try again."
Everything works fine in G3.
I am using Dutty's Hybrid v2 w/ radio 1.65.20.29 on an at&t tilt 8925.
thanks
First make sure under your WiFi connection it is set to connect to "Work" NOT "the Internet". If it doesnt work after that set your main connection to My Work Network. Let me know if it still doesnt work.
Still wont work. Same issue reguardless if it is set to "work" or "the internet."
And you have your connection set to My Work Network right? Go into the proxy settings for it and make sure the option for "This network connects to the Internet" in NOT checked. If it still doesnt work I would try an new radio. Some radios have problems with the WiFi and will not allow it to function.
*Also note, the radio you are using for that ROM isn't 100% compatible as that ROM was made before the radio. I had that exact ROM/Radio combination and had some minor issues with it. The biggest problem I had was some voice calls people wouldnt be able to hear me very well, it would cut in and out on their side but I could hear them fine. Change the radio and it worked fine, use the same radio on this ROM I have sounds 2x clearer than it did before.*
Internet Explorer problem
I have upgraded my HTC ROM with WM6.1 official HTC ROM available on net, the problem is when I connect my HTC to Wifi available in my home and try to use explorer it stuck and I cannot browse any thing, then I have to reset the device. If I don't use the explorer it works fine and I can update any data available in HTC. I have no idea that whats wrong with explorer, please help I cannot explore any thing.
rehmaau said:
I have upgraded my HTC ROM with WM6.1 official HTC ROM available on net, the problem is when I connect my HTC to Wifi available in my home and try to use explorer it stuck and I cannot browse any thing, then I have to reset the device. If I don't use the explorer it works fine and I can update any data available in HTC. I have no idea that whats wrong with explorer, please help I cannot explore any thing.
Click to expand...
Click to collapse
I have the same problem. Upgraded to 6.1 too and after that it doesn't matter how I connect (wifi, EDGE, 3G, HDSPA) - the internet explorer will freeze the device, I can only view wap pages without problems. If the page is 12KB or more, than for sure, the whole device is frozen and only soft reset will save the day.
I have the same problem too!!!
Same problem here. I upgrade my tilt with L26_Kaiser_Diamond_V6 ROM, but before that, i was the same problem with WIFI connection in my house network. I can connect to my network but not the internet explorer not work!!
ROM : L26_Kaiser_Diamond_V6
Rom Version: 3.29.707.0 WWE
Radio Version: 1.65.20.29
Radio issue ?
I run the official HTC 6.1 French version.
I have the same issue.
I'll try to change the radio as mentioned by KDKobes.
I'll let U know.
Did you Hard Reset your device after Flashing?
rehmaau said:
I have upgraded my HTC ROM with WM6.1 official HTC ROM available on net, the problem is when I connect my HTC to Wifi available in my home and try to use explorer it stuck and I cannot browse any thing, then I have to reset the device. If I don't use the explorer it works fine and I can update any data available in HTC. I have no idea that whats wrong with explorer, please help I cannot explore any thing.
Click to expand...
Click to collapse
I had exactly the same symptoms after flashing the HTC WM6.1 ROM, plus some others: random freezes, but the most annoying was the IE freeze, had to soft reset every time...
I fixed everything by doing a Hard reset: read my post here:
http://forum.xda-developers.com/showpost.php?p=2292379&postcount=127
I hope this helps...
Osc
Hard Reset not solve the internet issue for me. I flashed my phone with diferrent Rom and still having the same problem. Also i try different radios like 1.65.20.29, 1.65.14.06, 1.58.25.17 without success, and HardSpl upgrade to 3.29. Any idea?
start, settings, connections tab, wifi, network adapter tab - select the IEEE 802.11b/g adapter and try that connected to work or internet.
Nop.... The same problem!!!!! Thanks for the tip.
It's been difficult, but it's solved for me
I first downgraded my radio to 1582620
As a result I had no sound for the entire day.
I just came back from work:
-reinstalled radio 1.65.20.29
-made a Hard reset
And now everything works correctly.
.....
Thanks, i will try it!!!!
Back to initial state
Hi,
After posting, I reinstalled my programs and applied Kaiser tweaks.
I am now in the same state as before: Wifi works well, but IE doesn't get any page and keeps saying it cannot get the page.
HHHHEEEELLLPPPP.
Possible solution
I desactivated HSPDA with KaiserTweak, soft reset: now it works.
another possibility ?
if you have your IE cache set to the SD Card ... that will cause freezing issue too !!
make sure it's cache to your internal and flushed it regularly
i found something
its a start.. im having the same problem too.. if you keep your kaiser sync'd the internet works..try and see if your results differ
I installed a new wireless router in my house, my wifi works like a champ now. Also my wifi has been working on hotspots around the area, really didnt try anything. Just working after I installed a new wireless in my house. hmm.
Hey
what security setting do you have for your new router?

GPRS not working after official HTC Rom upgrade :(

Hi,
I have a major problem. I can't get internet via gprs to work after the new 2.03 upgrade. I've tried two hard resets but nothing helps. The upgrade went fine and everything else works good, wifi & even MMS! which I think is strange since it uses gprs aswell... It sends and recieves MMS fine both with 3G, HSDPA & on Edge...
The connection wizard finds my correct settings and installs them, I've tried adding the correct settings manualy aswell. I've done it a million times before so I know it's correct. I have 3G coverage aswell since I can see the 3G on top. I don't use any static ip wifi connection either so the bug can be ruled out.
IE, Opera, Mail, Weather etc etc... nada, I can't get anything to connect. I see the arrows on top when it starts to connect and after a few seconds I get the connection error.
Please help, my phone feels worthless now...
try to get back to 1.93 and then re-flash the 2.03
Ok but is it possible installing this 2.03 again can help??? I mean so I don't have to go back to 1.93 first because I have no idea how to do it? I've not very experienced when it comes to changing roms since I always just flash the official ones...
Installed the older 1.93 again, still doesn't work
There seem to be no problem with the hardware since MMS works and uses GPRS, 3G, HSDPA & etc...
I think I give up, have to live without internet in my phone it seems
It's most likely a configuration problem rather than a hardware one.
Are you SURE the Internet access is configured EXACTLY to your provider's specifications?
Hi to all, please Owziee , did you fix your issue???
Hi, I´m from Spain and I have the same problem with my HTC Diamond. It was working very good with a cooking rom but after upgrade with the new original version from HTC don´t work GPRS connection.
I tested first with hard reset and second ,changing differents radios and spl in the way to found an answer for my problem but I didn´t found it.
I was checking the connection data from Orange for it was wrong but I saw all correct.
I created the connection manually first and automatically after it with the HTC Connection setup , but did´t work either.
Please Is there any way to fix it???.
Thanks in advanced
My problem is already solved: http://forum.xda-developers.com/showpost.php?p=3533866&postcount=2

Categories

Resources