Hey there guys. I have this problem: when I hard reset my qtek, so when it is "brand new", after I do the internet gprs and mms settings, both work perfectly. After I install my programs, the problems begin: I can only SEND mms and not recieve. Only the screen lights up, nothing else. The gprs also starts "kidding": it keeps trying to connect , and after a while it stops and says smth like "cannot connect for unknown reason, bla bla". Only if I soft reset the device t
e gprs will work, but NOT the mms (still cant recieve). I have installed some games and some apps: implus (messenger), netfront, pocket plus, gprs monitor, animated today, zenphonetools (profiles manager) and thats about it. DO YOU HAVE ANY IDEA of what could cause this problems? And maybe a solution?! THANK YOU!!!
i have the exact same problem with mms receiving. i hope someone out there can provide the answer.
i have the same problem too... someone out there pls help~!
I have a problem witch is similar to this problem:
when someone send an mms, i just receive an sms witch ask me to see it on the net
i wonder is there any Pull technology to actually "pull" those mms i cannot receive....?
Same problem!
are we asking anything wrong?
some one out there pls help us...!
please help!! clustered, can u help?
Once I tried to reinstall MMS app - helped but not for a long time
Run: \Windows\LoadVDisk.exe
Then go and tap: \Extended_ROM\CAB-MMS20020-Alpine-ENU-21DEC04.CAB
Then You may have to update Your MMS setting (not sure);
If some files can not be overwritten- rename them and retry installer (You may delete them after successful install and soft-reset).
Good luck!
P.S. I would like to find the real reason of this problem!
MMS problem
I have exactly the same problem as "leoking3". Manny users think that MMS is anyway useless and too expensive (me too), but this problem is bigger than it seems.
After I send a MMS the connection does not disconnect completely (on todayscreen connectionsymbol still active but ther is no active connection anymore (you can check this in the connectionmanager). I guess the problem is the inbuilt connection manager who has problems to switch between the MMS-modem connection and the GPRS-modem connection. Pressing the red button for 3 sec. and the connection icon switch back.
But sometimes silently the radio part hang up too. This is not visible for the user because on the display everything seems OK (GPRS icon + Networksignal icon show good connection) . You only realice when you want to dial out, or somewone tries to phone you or if you want to connect to the internet (then you get the errormassage: unable to connect, check connectionsettings).
This happens not only during sending or receiving MMS, but also sometimes when you change your location and book in to a new network cell.
I first thought that its a radioproblem, so I updated to 1.04, but still not working well. The problem is that this is not happening all the time and you can not realice when your phone silently stucks.
Maybe this happens to much more ALPINE users than we guess. But maybe they do not realice the problem. Because when somebody tells them that they where not reachable by mobilephone, they may think that this was because of bad network signal when they are on the road.
My symtomes:
GPRS connection, Send/receive SMS + Email and sending MMS - always possible (except somtemes when radio part unvisibly hang up)
But MMS receiving - ony the first time possible after doing a hardreset. When I disconnect the networkconnection or wait for a while the display lights up for 1 sec. immediatly after I sent myself a test MMS but nothing else happens. But I found out that the radio part is tying to receive something (invisible), because I can hear through the loudspeakers of my Desktop- PC the typical noise when a phone connects to a GPRS network during the reciving process. The MMS never arrives in the postbox. I asked my servicprovider to check. They said that their server realiced the MMS transfer and got a feedback that the massage was sent/received correctly.
I think it is not a question about wrong settings. On my Hermes these settings work well. On the Alpine it works, but only once. Also my servicprovider confirmed that. (Allthough I tryed manny different settings too).
Its also not a problem of other external programms.
I tested (not only once) with a complete clean system (Hardreset and not installing any cab´s in the ext. rom except the MMS-cab and no external programms) without afford.
Made Hardreset, and let the system install the complete ext. rom automaticaly, did not install any other software and tested for two days too. Same result.
Tryed with 3 different SIM cards - same result
Removed STK (Simtoolkit programm) from autostart / Softreset - same result
I updated radio to vers. 1.04 - same result
I did not try to change the ROM jet, but i am afraid that this has no sense because other users have the same problem with different ROM´s too.
I´m so curious about the reason, Is it a hardwarebroblem?
Pleeeeees Heeeelp !!!!!!!
P.S.: To fred92150: Your problem seems to be a different one. When servicprovider sent you a sms means that the sms was not able to submit the MMS. Maybe you use wrong Port (usualy use 9201)
MMS problem
I have exactly the same problem as "leoking3". Manny users think that MMS is anyway useless and too expensive (me too), but this problem is bigger than it seems.
After I send a MMS the connection does not disconnect completely (on todayscreen connectionsymbol still active but ther is no active connection anymore (you can check this in the connectionmanager). I guess the problem is the inbuilt connection manager who has problems to switch between the MMS-modem connection and the GPRS-modem connection. Pressing the red button for 3 sec. and the connection icon switch back.
But sometimes silently the radio part hang up too. This is not visible for the user because on the display everything seems OK (GPRS icon + Networksignal icon show good connection) . You only realice when you want to dial out, or somewone tries to phone you or if you want to connect to the internet (then you get the errormassage: unable to connect, check connectionsettings).
This happens not only during sending or receiving MMS, but also sometimes when you change your location and book in to a new network cell.
I first thought that its a radioproblem, so I updated to 1.04, but still not working well. The problem is that this is not happening all the time and you can not realice when your phone silently stucks.
Maybe this happens to much more ALPINE users than we guess. But maybe they do not realice the problem. Because when somebody tells them that they where not reachable by mobilephone, they may think that this was because of bad network signal when they are on the road.
My symtomes:
GPRS connection, Send/receive SMS + Email and sending MMS - always possible (except somtemes when radio part unvisibly hang up)
But MMS receiving - ony the first time possible after doing a hardreset. When I disconnect the networkconnection or wait for a while the display lights up for 1 sec. immediatly after I sent myself a test MMS but nothing else happens. But I found out that the radio part is tying to receive something (invisible), because I can hear through the loudspeakers of my Desktop- PC the typical noise when a phone connects to a GPRS network during the reciving process. The MMS never arrives in the postbox. I asked my servicprovider to check. They said that their server realiced the MMS transfer and got a feedback that the massage was sent/received correctly.
I think it is not a question about wrong settings. On my Hermes these settings work well. On the Alpine it works, but only once. Also my servicprovider confirmed that. (Allthough I tryed manny different settings too).
Its also not a problem of other external programms.
I tested (not only once) with a complete clean system (Hardreset and not installing any cab´s in the ext. rom except the MMS-cab and no external programms) without afford.
Made Hardreset, and let the system install the complete ext. rom automaticaly, did not install any other software and tested for two days too. Same result.
Tryed with 3 different SIM cards - same result
Removed STK (Simtoolkit programm) from autostart / Softreset - same result
I updated radio to vers. 1.04 - same result
I did not try to change the ROM jet, but i am afraid that this has no sense because other users have the same problem with different ROM´s too.
I´m so curious about the reason, Is it a hardwarebroblem?
Pleeeeees Heeeelp !!!!!!!
P.S.: To fred92150: Your problem seems to be a different one. When servicprovider sent you a sms means that the sms was not able to submit the MMS. Maybe you use wrong Port (usualy use 9201)
I've got all these symptoms
I've got all these symptoms too...
exactly the same!
only can receive mms for once after hard reset!
and the phone silently stucks many times...
i'm sure many alpine users actualy facing the same problem just tat they don't realise it...
pls help! pls help!
anyone facing the same problem???
if u have the solution pls tell us!!
pls help us!!
i already found a solution for the problem...
temporary working for me currently! (i hope it will last!)
i flashed the ROM provide by pug, (THANKS TO PUG)...
i change a bit of the registry and it's now working ok for me!
for the GPRS connections, i added the disconnect and timer for the GPRS Flag.
for the MMS problem i modified the registry:
HKLM\Security\Policies\policies
and change the DWORD value of the 0000100d from "64" to "4095" dec.
i found this registry is actually something to do with PUSH WAP features...
it now working find on my PH10C, i'm able to receive and retrieve MMS and GRPS connection are able to connect and disconnect and then reconnect for many times!(before this it will only allow to connect GPRS for once, i have to soft-reset to reconnect GPRS)
i hope it will help u guys out !
Hi
i am experiencing the similar behaviour, i recieve the notification of the MMS, but when i click to dowload it says cannot download from the server. is this the same thing or do i have a different problem ??
does anyone know how to test the GPRS apn to mayb log the activity incoming to the phone when recieving and MMS?
How can we identify why an MMS is not recieved.
regards
reo
i think u're not the same problem...
try to get the right settings for your GPRS and your MMS...
as long as u can connect to the internet by using GPRS, then ur GPRS settings is ok..
Guys, please go to settings, system, memory, running programs and stop ActiveSync. Bingo! your GPRS connection is working again. Remember of always stop ActiveSync before trying to connect with GPRS.
When ActiveSync is runnig the device assumes that it is the main connection mode at that moment and blocks GPRS.
>connection conflict switching from mms to emails and viceversa
i'm not really sure it's the same problem....
>connection conflict switching from mms to emails and viceversa
(modified from previous version)
Dear All,
emails work fine when i use emails only, and mms work fine if i use only mms,
but each time i send mms and then an email (OR VICEVERSA) and i go back to the first type of message, the software still refers to the last connection and the messages obviously are not sent. So i can use one type of message then the other type, but when i want to use the first message, the connection would use the second message type connection and then i can't sent any: the only solution i have each time is to quick-reset the unit and do all the settings for all the connections from zero (either using the quick auto-configuration file supplied by the distributor or doing the settings manually).
it has always been like that (bought new in jan 2006). according to the distributor everything should work properly as the unit is "perfectly compatible-compliant", so i took it to their service center and few months later they gave it back saying everything is fine... but the problem is still there and the service center has seen the problem is still the same but there's nothing they would do! i can't understand... would you please help me?
please help!
thank you
Related
Hi everyone,
I am having trouble sending and receiving MMS and, it seems my Hima gets connected and when i send or receive MMS it gets stuck, the highest i got was 65% then line drops and i can't connect, need to reset the phone or wireless.
The error message i got :
"the answering modem has disconnected. To chk your connection settings and change them if needed, tap settings
Cannot connect for an unknown reason. To chk your connection settings and change them if needed. If the problem continues,reset your device according to mftr doc and try again"
Same goes with GPRS, the page load then disconnects.
Been trying a lot of Radio.rom to no avail, i've tried 1.08, 1.17 , 1.18 and 1.19 all with the same issues.
I've checked the setting i've tried using the network wizard and also tried configure it manually (according to my network setting (MAXIS)
i've tried C_ShekharAKU7.0b.R40 currently using Tofclock WM6 0.70,both with same results ... its not the Os ?
Appreciate if anyone could tell me what else do i need to check.
Thanks ...
-Erman
Maybe ur service providers have changed their settings..give them a call and ask them..may be they could help
Hi anther,
Thanks for the tip.
I called my service provider, it seems i have to change my registration from 3G to GPRS...
Still waiting for activation...
By the way ather, how come your rom's release ramdisk keeps on disapearing even after a softreset ?
-Erman
i dnt really know..maybe its because there is some problem with the the ROPM file u have downloaded..go here and u can solve it ur self..it will save me a lot of time : http://forum.xda-developers.com/archive/index.php/t-279927.html
Thanks anther
Thanks anther,
I will try ..
GPRS and MMS finally working ..
Cheers
-Erman
I'm having some problems with my phone recieving picture messages as of late. I upgraded to Dutty's WM6.1 ROM a few weeks ago and I don't think I had the problems prior to that.
Pretty much when its trying to connect to MEdia Net (I have ATT) to get the picture message or even for the Weather Update application included in the Dutty ROM, it says that it cannot connect and the answering modem has been disconnected and to check the settings.
Then another warning pops up saying "There is a problem connecting to the GPRS service in your registered home network."
Is this merely a settings error that can be easily fixed, and if so, how? Or is it a problem with the ROM? Or is it a problem that I have to take up with ATT?
I did recently change my media package and I don't remember if it included MMS or not. Even if it doesn't I still should get the picture messages and just be charged for them, right?
Nobody else with this problem or have a solution?
I've tried going to the ATT website and redoing all my settings but it still doesnt work.
I eventually got those picture messages once I plugged up to my PC. I'm guessing the internet connection retrieved them. They are in my inbox but they don't fully load. I have the picture icon and when I click to download it, it gives me the same error as before.
I have worked in IT support for 8 years at the desktop support level. I dont understand all but can usually figure things out. I apologies in advance for being a rookie. I am frustrated with this device and need help!!
I upgraded ATT tilt to Dutty 6.1 Build 19700.duttys 6.1 about 1 month ago and Since I did this I have had a lot of problems. Build has all the goodies and more but since the upgrade I cant get any work done because I am always tweaking in an attempt to get the device working properly. I have tried to reset and reflash sevral times to start all over again but I end up with the same issues.
1. Unable to sync with active sync. I have disabled avast anti and I still am unable to sync. I also added port 990 to firewall and no good. I have re-installed active Sync 5 times. It only works when I play with it and then the device does not stay connected. It boots the connection 1 or 2 minutes after sync
2. No email apps or programs work. I tried the java versions and all. Messaging says error synchronizing and gives this message - "cannot cannect with current connection settings. To change your connection settings tap settings" My settings are OK as far as I can see. I purposely connect to media net before opening email to make sure the data connection is present. I had full blown HSDPA in NY city yesterday and no email or GPS working.
3. GPS and GPS upgrade is not working. Does GPS use its own radio? Does dutty upgrade break the radio? Not sure what is happening here as well.
4. No you tube video as usual. This has always been broken and remains broken for me. I tried installing flash bundle, codecs, etc.... No good.
I constantly get prompted the below
"cannot cannect with current connection settings. To change your connection settings tap settings"
Only thing that works is web browser.
Can someone please point me to a good solid working and mostly complete ROM for the US att tilt "kaiser". Maybe this is all I need. I have trouble finding ROM info and whether its current via the site. It gets confusing and I just want to set up once and forget, if you know what I mean. Please provide any links I might need to a fix, rom, tweak, etc..
Please help!
Steve
Steve, I updated to Dutty's ROM a while ago and all worked well until about a couple of weeks ago. I do not attribute my problems to the ROM though but rather the Tilt itself. My first issue was related to no activesync connectivity. My Tilt became an "unknown" device. Looking at my USB port from inside of the battery compartment notice bent pins. I was able to straighten the pins out but only could connect with one of about 10 USB cables that I had around. Once you have loaded Dutty's room I would recommend reconfiguring your connectivity to AT&T. You can download a CAB with all of the configuration setting on this board. Recently my touch screen would freeze up and not work well. I thought it might be the ROM but later found out there must have been some physical problem. Two days ago I called ATT and RMA'd my phone. I recieved the new phone yesterday and configured it last night. All is working well (USB and Touchscreen, new ROM, New SPL and new radio).
BTW last night saw (do a google search - I don't remember where I saw it) a revised video / flash version of TCXXXX software. With Dutty's ROM (and current) my GPS worked great. I use it with a couple of test GPS programs and TomTom on Com4. I also have an external BT GPS and it works well with that. Check to make sure your email is not configured for a proxy or local network connection.
Pete
Thanks Pete, Since this post I have gotten the GPS to work. There is a GPS app in programs\tools that has an enable option. I stumbled across it looking for answers. Ill check the pins on my cable as well.
Dutty's connections wizard actually had the wrong info for ATT america. I had to remove ID and password to get it working for Media Net so I hope the cab you reference is a newer one than is on my tilt.
I am still getting the same message for email. "cannot cannect with current connection settings. To change your connection settings tap settings"
I have to be missing something in the connection settings. I will try the cab, maybe it has been updated since Dutty's build.
Can you think of any thing in the connection settings?? Opera works but email gets error and message to check connections.
Ill let you know how that works.
Here are the essential 3 cab files you need for your Tilt.
1) fixes keyboard
-Install, soft reset, done
2) Sets At&t settings
-install, set up email but do not save your password
then do this
start>settings>connections>connections>advanced>select networks>change both drop downs to media net>click edit on both drop downs and go to proxy settings here you will uncheck everything. remember to do it to both dropdowns.
3) removes hidden proxy (which will allow your email to work if you are using a saved password)
-install, then go to your email set up and save your password.
edit: This will also allow you to update htc weather, quickgps, and a number of other programs without receiving errors.
good luck and have a nice day
Three weeks ago I updated my TyTNII with the new official HTC rom (I've an unbranded HTC TyTNII).
This all went well.
After setting up an email account I could send and receive emails with GPRS and Wifi. No problems for days.
Suddenly next week I couldn't send emails anymore.
Receiving email is still working but sending email gives an error '....Check your network coverage or (and) your accountsettings.....'
Nothing changed, no additional software is installed, no software removed.
The problem of sending emails occured out of nothing.
I also used an other emailaccount (I checked the settings several times) for testing and had the same problem.
Does anybody know what causes this ?
Nobody came across this kind of problem ?
Try this:
Start > Settings > Connections > Connections > Advanced > Select Networks > Edit > Proxy Settings > Make sure "This network uses a proxy server to connect to the Internet" is NOT checked.
Please post the results.
That option is not checked.
Still got the problem.
I have run into that many times.
Re-setup the account with a different name. Seems like your account has been corrupted.
Either that or hard reset.
Thanks....resseting the account did it.
Still a strange problem.
Yes, I had this problem. I setup the account again - and it STILL won't send. Really odd as it worked fine before 'upgrading' to 6.1.
It's independent of connection type. I use an independent email provider (fastmail) so I know that's not the problem. Any thoughts on how to delve deeper into the smtp settings than Pocket Outlook's menu system allows?
Still cant send
I have the same problem and it will eventually come back after account reset. Hopefully someone can figure out why.
Add another to this list...
I re-created the account under a different name and it worked fine for about a week, back to the same issue.
This is a SERIOUS problem that needs to be addressed, has anyone gotten any support from HTC in regards to this issue?
and me too.i have flashed alsorts of diffrent roms and radios with no joy.tred resetting up the email everytime.the frst week of using the first cooked rom was fine.after that nothing will solve the problem.
no matter if i load a new rom/radio.
i have now managed to half reload the t-mobile uk rom back to my phone and email is now working again but my phone will not awake from sleep now.
wish id never played with it lol,
any help appreciated
I have had this problem countless times over the years of using a PPC with IMAP (AOL). Recreating account does work, but only for a while (sometimes month's, sometimes days, and sometimes not at all).
well mine will not work whatever 6.1 rom i try.i have finally managed to get 6.0 back to my phone (with alot of effort) and straight away its working using the same settings i used on the 6.1 roms.
i just cannot understand what the cause could of been.i really want the 6.1 rom as they are alot quicker and i love the threaded sms.anyway i can get threaded sms on a 6.0 rom? or does anyone know of a fix for the email.im using ntl email.
also forgot to mention that on the 6.1 rom emails from an internet address worked fine its just the pop3 acounts that dont work for me
Sure, for threaded SMS try Vito's SMS chat application. I prefer it over the winmo version.
My experience is exactly the same: each time I recreate the email account, the problem returns after a short while - usually a few days; it's very very annoying. I need to go back to 6.0...or are there any suggestions for a Pocket Outlook replacement?
liteswap said:
My experience is exactly the same: each time I recreate the email account, the problem returns after a short while - usually a few days; it's very very annoying. I need to go back to 6.0...or are there any suggestions for a Pocket Outlook replacement?
Click to expand...
Click to collapse
I have this same issue but strangely enough I also had it on my Palm TX via VersaMail. The way I fix this issue on VersaMail is I put a semi colon after the email address... ie. Your [email protected]; . But this dose not work with WM6.1 email.
Hi,
I have a major problem. I can't get internet via gprs to work after the new 2.03 upgrade. I've tried two hard resets but nothing helps. The upgrade went fine and everything else works good, wifi & even MMS! which I think is strange since it uses gprs aswell... It sends and recieves MMS fine both with 3G, HSDPA & on Edge...
The connection wizard finds my correct settings and installs them, I've tried adding the correct settings manualy aswell. I've done it a million times before so I know it's correct. I have 3G coverage aswell since I can see the 3G on top. I don't use any static ip wifi connection either so the bug can be ruled out.
IE, Opera, Mail, Weather etc etc... nada, I can't get anything to connect. I see the arrows on top when it starts to connect and after a few seconds I get the connection error.
Please help, my phone feels worthless now...
try to get back to 1.93 and then re-flash the 2.03
Ok but is it possible installing this 2.03 again can help??? I mean so I don't have to go back to 1.93 first because I have no idea how to do it? I've not very experienced when it comes to changing roms since I always just flash the official ones...
Installed the older 1.93 again, still doesn't work
There seem to be no problem with the hardware since MMS works and uses GPRS, 3G, HSDPA & etc...
I think I give up, have to live without internet in my phone it seems
It's most likely a configuration problem rather than a hardware one.
Are you SURE the Internet access is configured EXACTLY to your provider's specifications?
Hi to all, please Owziee , did you fix your issue???
Hi, I´m from Spain and I have the same problem with my HTC Diamond. It was working very good with a cooking rom but after upgrade with the new original version from HTC don´t work GPRS connection.
I tested first with hard reset and second ,changing differents radios and spl in the way to found an answer for my problem but I didn´t found it.
I was checking the connection data from Orange for it was wrong but I saw all correct.
I created the connection manually first and automatically after it with the HTC Connection setup , but did´t work either.
Please Is there any way to fix it???.
Thanks in advanced
My problem is already solved: http://forum.xda-developers.com/showpost.php?p=3533866&postcount=2