Three weeks ago I updated my TyTNII with the new official HTC rom (I've an unbranded HTC TyTNII).
This all went well.
After setting up an email account I could send and receive emails with GPRS and Wifi. No problems for days.
Suddenly next week I couldn't send emails anymore.
Receiving email is still working but sending email gives an error '....Check your network coverage or (and) your accountsettings.....'
Nothing changed, no additional software is installed, no software removed.
The problem of sending emails occured out of nothing.
I also used an other emailaccount (I checked the settings several times) for testing and had the same problem.
Does anybody know what causes this ?
Nobody came across this kind of problem ?
Try this:
Start > Settings > Connections > Connections > Advanced > Select Networks > Edit > Proxy Settings > Make sure "This network uses a proxy server to connect to the Internet" is NOT checked.
Please post the results.
That option is not checked.
Still got the problem.
I have run into that many times.
Re-setup the account with a different name. Seems like your account has been corrupted.
Either that or hard reset.
Thanks....resseting the account did it.
Still a strange problem.
Yes, I had this problem. I setup the account again - and it STILL won't send. Really odd as it worked fine before 'upgrading' to 6.1.
It's independent of connection type. I use an independent email provider (fastmail) so I know that's not the problem. Any thoughts on how to delve deeper into the smtp settings than Pocket Outlook's menu system allows?
Still cant send
I have the same problem and it will eventually come back after account reset. Hopefully someone can figure out why.
Add another to this list...
I re-created the account under a different name and it worked fine for about a week, back to the same issue.
This is a SERIOUS problem that needs to be addressed, has anyone gotten any support from HTC in regards to this issue?
and me too.i have flashed alsorts of diffrent roms and radios with no joy.tred resetting up the email everytime.the frst week of using the first cooked rom was fine.after that nothing will solve the problem.
no matter if i load a new rom/radio.
i have now managed to half reload the t-mobile uk rom back to my phone and email is now working again but my phone will not awake from sleep now.
wish id never played with it lol,
any help appreciated
I have had this problem countless times over the years of using a PPC with IMAP (AOL). Recreating account does work, but only for a while (sometimes month's, sometimes days, and sometimes not at all).
well mine will not work whatever 6.1 rom i try.i have finally managed to get 6.0 back to my phone (with alot of effort) and straight away its working using the same settings i used on the 6.1 roms.
i just cannot understand what the cause could of been.i really want the 6.1 rom as they are alot quicker and i love the threaded sms.anyway i can get threaded sms on a 6.0 rom? or does anyone know of a fix for the email.im using ntl email.
also forgot to mention that on the 6.1 rom emails from an internet address worked fine its just the pop3 acounts that dont work for me
Sure, for threaded SMS try Vito's SMS chat application. I prefer it over the winmo version.
My experience is exactly the same: each time I recreate the email account, the problem returns after a short while - usually a few days; it's very very annoying. I need to go back to 6.0...or are there any suggestions for a Pocket Outlook replacement?
liteswap said:
My experience is exactly the same: each time I recreate the email account, the problem returns after a short while - usually a few days; it's very very annoying. I need to go back to 6.0...or are there any suggestions for a Pocket Outlook replacement?
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Click to collapse
I have this same issue but strangely enough I also had it on my Palm TX via VersaMail. The way I fix this issue on VersaMail is I put a semi colon after the email address... ie. Your [email protected]; . But this dose not work with WM6.1 email.
Related
When I log in to msn (after hard reset, or soft reset) I can see all my online contacts who are online atm. When I log in another time, I do not see any online contacts, but they are able to talk te me... hard reset and/or soft reset does not help, running on official WM6 right now. A solution anyone?
The Dutchman said:
When I log in to msn (after hard reset, or soft reset) I can see all my online contacts who are online atm. When I log in another time, I do not see any online contacts, but they are able to talk te me... hard reset and/or soft reset does not help, running on official WM6 right now. A solution anyone?
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Click to collapse
Really strange, your using T-Mobile Internet also in the Netherlands? I use it too, i have this problem also with official WLM, seems to be an network problem i guess (if i connect by wifi it seems to work always)
I am having the same problem. It started about a week ago. Is it a dutch problem?
It the MSN version we have build in our roms. Build 1400 was known not to have this bug. My friend has a HTC Touch with an official rom, but he also has the same problem.
But when i installed build 1400 on my Herald, it got stuck in a boot loop.
No problem here and i live in Holland and have T-Mobile Web&Walk, works like a charm.
check if you have for access point : internet (small letters) , i say this because the network wizard makes it internet-acs or something like that which doesn't work correctly.
Also check if you have proxy disabled.
Cheers
iTeQ said:
No problem here and i live in Holland and have T-Mobile Web&Walk, works like a charm.
check if you have for access point : internet (small letters) , i say this because the network wizard makes it internet-acs or something like that which doesn't work correctly.
Also check if you have proxy disabled.
Cheers
Click to expand...
Click to collapse
Hi, i live also in the Netherlands and i have the same network as yours (T-mobile), i know the network wizard is configuring an connecting with internet-act, i change this everytime i have hard reseted my device, but that's not really the problem, everything online works great, only the contacts don't show up when i sign in, my contact are able to chat with me (can also chat back, but they have to start the conversation). It's an really anoying problem, has anyone an solution for this?
I have to come back on what i've said....i have now the same ****...no online contacts but i am connected and can chat with people when they leave me a message.
i think the problem has to do with the t-mobile provider. gonna give em a call next week.
I Also have dutch T-Mobile and had the same problem last week.. I installed different newer versions without succes. Now I installed the 1400 version and my contacts are back online!
Now I only have the problem that I cannot sync windows live mail... It is working with an other account on my device so i'll have to contact Microsoft about this.
1400 does the trick
I also installed the WLM build 1400 and the prob is solved But i don't have any sync problems! try reinstalling, you'll never know
Here it is:
hi guys, i got my Diamond and was very pleased with it, but i got a problem with the Outlook e-mail client...
i've set-up my outlook client to sync with my gmail imap, but i found out that it won't sync with the schedule settings (x minutes) while on stanby mode... a very strange behavior...
but when i turn on the device it will automatically sync with gmail, but the problem is i need to keep on turning my device on & off... it's just like using the manual checking method...
anyone out there having the same problem?
i've tried exchange push mail, it works fine even the device is on standby mode... (the D-pad ring flashes if i got mail pushed immediately)
Getting exactly the same issue, been searching around, but can't find a solution to it at all. If I do a manual send and receive then everything comes through fine.
It sometimes seem to work, but more often than not it doesn't. Anyone have an idea of a solution or what the problem is?
Also does anyone know how to schedule it so it only does it during certain hours of the day?
Thanks
Is there a way round this?
I've now worked out that when the diamond is locked with the screen off, it's effectively in suspend and won't check for e-mails while in this state. Is there a way round this? Think it's a bit silly that unless you 'wake it' it doesn't check for new mail.
or do I need to use push.....
I have the same problem for my other IMAP account as well. Don't know if POP is affected by this.. My screen is not locked when turned off however, it's just... off, stand-by.
We should not have to use push. That truly is completely different. Might this be some energy saving issue?
I've got the same problem! Anyone with any ideas?
was using ROM 1.37.707.1 before,
and now i am just upgraded to 1.93.831.1
in both version my IMAP with gmail worked fine.... sync time is every 5 min, and my phone get the mail even when on stanby....
default settings, even the IMAP settings were set automaticly
I just upgraded to SwiftBL 4.0, which is ROM 1.93.405.1. In that ROM, email works all right, but not fetching mail each 5 minutes in stand-by. When powered on it works flawlessly, it just won't wake up.
not only happens on Google, it happens on Hotmail too, it wont sync until the device is turned on manually from standby mode.
so just upgrade to 1.93 this issue will be resolved?
Nope, as I just said.. I'm running a 1.93 ROM, it does not work.
In fact, I did a test on this issue by removing the TF3D interface, unfortunately, the problem remains with and without TF3D. Most likely this is caused by the WM itself.
p.s. running 1.37 atm
It's a known issue and has been discussed a few times already. Sometimes it works, but it's not clear when.
I've tried other email software, but I did not really find a good one. I also tried Emoze and Emansio. Both do not support sub-folder. Emansio works perfect (also in stand-by) but it's not cheap.
So, I'm still searching for a good solution
I suffer the same.
I got to a point were I think I should decide when I have time to read my email, so I put in on Manual sync.
For some time ago I thought it was kick ass that mail got in to my Diamond automatically, but I do nothing with it.
Now, when I have some minutes, I sit down and check my mail Safes battery and my time
the best solution should be wait for the ROM fix I believe..
i've upgraded my rom to the original 1.93 (HK english) & found out that the e-mail for gmail imap is working perfectly...
i've tried to use it for a day, i even turned off my push mail to see if it really works...
it's doing fine for now, i set it to receive every 30 mins, so far i haven't got any delays or miss emails...
How do you lock your phone?
I found after upgrading to 1.93 it seemed to work fine, but I was using s2u2 at the time. I uninstalled this and now use the built in lock to come on automatically when I turn the screen off. Now it does not check for e-mails at all. Is there a setting to stop this or another locking app which won't stop e-mails from checking - I found s2u2 draining the battery so don't want to go back to it.
What one needs to have push email working on Diamond. I have 2 Gmail IMAP accounts that want to be pushed to my mobile?
EazyVG said:
What one needs to have push email working on Diamond. I have 2 Gmail IMAP accounts that want to be pushed to my mobile?
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Click to collapse
Push email and IMAP are two different things.
To have Push email, you need to have Exchange Server, which has Push email functionality.
Give yerself a break, get email once in 15 minutes.
I have got rid of the eager of getting the mails immediatedly: I mostly don't have time to answer anyway.
I know have set it to once in an hour! In weekends once in 4 hours. I myself make out when I want to read my mail, that's why push-email has been disabled here
Saves battery too
I have worked in IT support for 8 years at the desktop support level. I dont understand all but can usually figure things out. I apologies in advance for being a rookie. I am frustrated with this device and need help!!
I upgraded ATT tilt to Dutty 6.1 Build 19700.duttys 6.1 about 1 month ago and Since I did this I have had a lot of problems. Build has all the goodies and more but since the upgrade I cant get any work done because I am always tweaking in an attempt to get the device working properly. I have tried to reset and reflash sevral times to start all over again but I end up with the same issues.
1. Unable to sync with active sync. I have disabled avast anti and I still am unable to sync. I also added port 990 to firewall and no good. I have re-installed active Sync 5 times. It only works when I play with it and then the device does not stay connected. It boots the connection 1 or 2 minutes after sync
2. No email apps or programs work. I tried the java versions and all. Messaging says error synchronizing and gives this message - "cannot cannect with current connection settings. To change your connection settings tap settings" My settings are OK as far as I can see. I purposely connect to media net before opening email to make sure the data connection is present. I had full blown HSDPA in NY city yesterday and no email or GPS working.
3. GPS and GPS upgrade is not working. Does GPS use its own radio? Does dutty upgrade break the radio? Not sure what is happening here as well.
4. No you tube video as usual. This has always been broken and remains broken for me. I tried installing flash bundle, codecs, etc.... No good.
I constantly get prompted the below
"cannot cannect with current connection settings. To change your connection settings tap settings"
Only thing that works is web browser.
Can someone please point me to a good solid working and mostly complete ROM for the US att tilt "kaiser". Maybe this is all I need. I have trouble finding ROM info and whether its current via the site. It gets confusing and I just want to set up once and forget, if you know what I mean. Please provide any links I might need to a fix, rom, tweak, etc..
Please help!
Steve
Steve, I updated to Dutty's ROM a while ago and all worked well until about a couple of weeks ago. I do not attribute my problems to the ROM though but rather the Tilt itself. My first issue was related to no activesync connectivity. My Tilt became an "unknown" device. Looking at my USB port from inside of the battery compartment notice bent pins. I was able to straighten the pins out but only could connect with one of about 10 USB cables that I had around. Once you have loaded Dutty's room I would recommend reconfiguring your connectivity to AT&T. You can download a CAB with all of the configuration setting on this board. Recently my touch screen would freeze up and not work well. I thought it might be the ROM but later found out there must have been some physical problem. Two days ago I called ATT and RMA'd my phone. I recieved the new phone yesterday and configured it last night. All is working well (USB and Touchscreen, new ROM, New SPL and new radio).
BTW last night saw (do a google search - I don't remember where I saw it) a revised video / flash version of TCXXXX software. With Dutty's ROM (and current) my GPS worked great. I use it with a couple of test GPS programs and TomTom on Com4. I also have an external BT GPS and it works well with that. Check to make sure your email is not configured for a proxy or local network connection.
Pete
Thanks Pete, Since this post I have gotten the GPS to work. There is a GPS app in programs\tools that has an enable option. I stumbled across it looking for answers. Ill check the pins on my cable as well.
Dutty's connections wizard actually had the wrong info for ATT america. I had to remove ID and password to get it working for Media Net so I hope the cab you reference is a newer one than is on my tilt.
I am still getting the same message for email. "cannot cannect with current connection settings. To change your connection settings tap settings"
I have to be missing something in the connection settings. I will try the cab, maybe it has been updated since Dutty's build.
Can you think of any thing in the connection settings?? Opera works but email gets error and message to check connections.
Ill let you know how that works.
Here are the essential 3 cab files you need for your Tilt.
1) fixes keyboard
-Install, soft reset, done
2) Sets At&t settings
-install, set up email but do not save your password
then do this
start>settings>connections>connections>advanced>select networks>change both drop downs to media net>click edit on both drop downs and go to proxy settings here you will uncheck everything. remember to do it to both dropdowns.
3) removes hidden proxy (which will allow your email to work if you are using a saved password)
-install, then go to your email set up and save your password.
edit: This will also allow you to update htc weather, quickgps, and a number of other programs without receiving errors.
good luck and have a nice day
Hi all, I have a problem with BB Connect on my TyTN II. I have BES and everything is working fine in the past.
I reinstalled the OS to my PDA over the weekend and reinstalled BB Connect & then I cannot send/receive emails. First I installed the cooked roms, and changed the AKU value to .0.4.2 (also tried .0.4.4). Then I reverted back to the factory ROM, and still have the same problem.
The little icon at the bottom right hand corner of the screen shows 4 blue circles, which indicates the BB Services is connected.
Also, on the BB Connect settings, under Status, it says connected. In the Identity Tab, PIN, IMEI, & IP Address are all ok. But under email settings, the box is blank and it says "Email Settings Unavailable". Also under the Services tab, I can only see 3 services, Blackberry Internet browsing service, IPPP for BIBS & Provisioning.
This problem is weird because the Status is Connected, but somehow is not getting the email settings from the Blackberry server.
My company's IT is dealing with the operator's helpdesk and they are CLUELESS!!
I have tried to fix this by hardreset many times & installed many different ROM, and still cannot fix it (even when I revert back to the original ROM I used to have).
Pls can anyone help?
I have never provisioned a bbconnect device ota but always using activesync and the blackberry connect desktop.
Hi, sorry but I dont understand what you are trying to say?
et-perth said:
Hi all, I have a problem with BB Connect on my TyTN II. I have BES and everything is working fine in the past.
I reinstalled the OS to my PDA over the weekend and reinstalled BB Connect & then I cannot send/receive emails. First I installed the cooked roms, and changed the AKU value to .0.4.2 (also tried .0.4.4). Then I reverted back to the factory ROM, and still have the same problem.
The little icon at the bottom right hand corner of the screen shows 4 blue circles, which indicates the BB Services is connected.
Also, on the BB Connect settings, under Status, it says connected. In the Identity Tab, PIN, IMEI, & IP Address are all ok. But under email settings, the box is blank and it says "Email Settings Unavailable". Also under the Services tab, I can only see 3 services, Blackberry Internet browsing service, IPPP for BIBS & Provisioning.
This problem is weird because the Status is Connected, but somehow is not getting the email settings from the Blackberry server.
My company's IT is dealing with the operator's helpdesk and they are CLUELESS!!
I have tried to fix this by hardreset many times & installed many different ROM, and still cannot fix it (even when I revert back to the original ROM I used to have).
Pls can anyone help?
Click to expand...
Click to collapse
I also had this a few times and our BES admin found that each time I had this problem my BES-account was ****ed up. The only way we got this working again was by re-creating the account on the bes server.
I'm not sure it's exactly the same in your situation but it sounds like. So maybe you want to give that one a try.
cheers
Sorry, I was a little too concise.
If you reinstalled as you said, then you have lost the original provisioning. For BES, you will have to install the Blackberry Connect desktop on a pc that has access to your exchange account that also has activesync installed also. You then connect the device to the pc and then provision it. As the previous replyer said, you may want to recreate the account on the BES server.
Again, afaik you cannot provision a bbc device ota for bes.
I will bet a dollar that you haven't properly sync'ed using the BB Desktop Connect.
Make sure that Outlook is running, start up BDC and "Configure Wireless".
If you do not, your phone doesn't have the settings to connect to your server. It can connect to the outside world, but then doesn't know where to go from there.
Hi all, thanks for the post, really appreciate it. I was searching a few days to try to find the answers.
I have asked my company to reset my activation to fix it, but tomorrow may try to get my IT to install the active sync & bbc connect desktop software. He was refusing to install it on my PC today.
Again, thanks and really appreciate the comments!!
Hey Guys,
first of all, I love this site, lurking for serveral years but posted next to nothing as most things are already discussed and the search function is your friend
hands down for all the great info here!
now, I had pushmail configured on my tytn 2, all running smooth on my wm 6.5 build, as I went on vacation my password expired and when I got back to work today I wanted to change my password on my pc as well as on my PDA.
it went well, BUT... I can't seem to store incoming mail in the correct folder.
I can send and receive stuff, but as soon as it is in the mailbox and I , for example reply to it and afterwords get back to the inbox the mail is gone....
I can sync both through my pc and via GPRS with no problem, it syncs my task, contacts etc, just not my mail, tho it is marked in the exchange menu.
it doesn't state that it is having issue's with syncing, no error code what so ever.
I tried everything I could imagine, soft reset, hard reset, deleting hard reset, new account, basicly everything I tried to start back from scratch.
when I first flashed to the wm 6.5 build, I had no issue's what so ever, pushmail was working flawlessly.
did anybody encounter this as well? and is there a solution for it?
thanks in advance for replying