GPRS not connecting with Dutty WM6.1 - Tilt, TyTN II, MDA Vario III General

GPRS not connecting with Dutty WM6.1 - Tilt, TyTN II, MDA Vario III General

I'm having some problems with my phone recieving picture messages as of late. I upgraded to Dutty's WM6.1 ROM a few weeks ago and I don't think I had the problems prior to that.
Pretty much when its trying to connect to MEdia Net (I have ATT) to get the picture message or even for the Weather Update application included in the Dutty ROM, it says that it cannot connect and the answering modem has been disconnected and to check the settings.
Then another warning pops up saying "There is a problem connecting to the GPRS service in your registered home network."
Is this merely a settings error that can be easily fixed, and if so, how? Or is it a problem with the ROM? Or is it a problem that I have to take up with ATT?
I did recently change my media package and I don't remember if it included MMS or not. Even if it doesn't I still should get the picture messages and just be charged for them, right?

Nobody else with this problem or have a solution?
I've tried going to the ATT website and redoing all my settings but it still doesnt work.
I eventually got those picture messages once I plugged up to my PC. I'm guessing the internet connection retrieved them. They are in my inbox but they don't fully load. I have the picture icon and when I click to download it, it gives me the same error as before.

Related

Big problem with gprs and mms

Hey there guys. I have this problem: when I hard reset my qtek, so when it is "brand new", after I do the internet gprs and mms settings, both work perfectly. After I install my programs, the problems begin: I can only SEND mms and not recieve. Only the screen lights up, nothing else. The gprs also starts "kidding": it keeps trying to connect , and after a while it stops and says smth like "cannot connect for unknown reason, bla bla". Only if I soft reset the device t
e gprs will work, but NOT the mms (still cant recieve). I have installed some games and some apps: implus (messenger), netfront, pocket plus, gprs monitor, animated today, zenphonetools (profiles manager) and thats about it. DO YOU HAVE ANY IDEA of what could cause this problems? And maybe a solution?! THANK YOU!!!

i have the exact same problem with mms receiving. i hope someone out there can provide the answer.

i have the same problem too... someone out there pls help~!

I have a problem witch is similar to this problem:
when someone send an mms, i just receive an sms witch ask me to see it on the net

i wonder is there any Pull technology to actually "pull" those mms i cannot receive....?

Same problem!

are we asking anything wrong?
some one out there pls help us...!

please help!! clustered, can u help?

Once I tried to reinstall MMS app - helped but not for a long time
Run: \Windows\LoadVDisk.exe
Then go and tap: \Extended_ROM\CAB-MMS20020-Alpine-ENU-21DEC04.CAB
Then You may have to update Your MMS setting (not sure);
If some files can not be overwritten- rename them and retry installer (You may delete them after successful install and soft-reset).
Good luck!
P.S. I would like to find the real reason of this problem!

MMS problem
I have exactly the same problem as "leoking3". Manny users think that MMS is anyway useless and too expensive (me too), but this problem is bigger than it seems.
After I send a MMS the connection does not disconnect completely (on todayscreen connectionsymbol still active but ther is no active connection anymore (you can check this in the connectionmanager). I guess the problem is the inbuilt connection manager who has problems to switch between the MMS-modem connection and the GPRS-modem connection. Pressing the red button for 3 sec. and the connection icon switch back.
But sometimes silently the radio part hang up too. This is not visible for the user because on the display everything seems OK (GPRS icon + Networksignal icon show good connection) . You only realice when you want to dial out, or somewone tries to phone you or if you want to connect to the internet (then you get the errormassage: unable to connect, check connectionsettings).
This happens not only during sending or receiving MMS, but also sometimes when you change your location and book in to a new network cell.
I first thought that its a radioproblem, so I updated to 1.04, but still not working well. The problem is that this is not happening all the time and you can not realice when your phone silently stucks.
Maybe this happens to much more ALPINE users than we guess. But maybe they do not realice the problem. Because when somebody tells them that they where not reachable by mobilephone, they may think that this was because of bad network signal when they are on the road.
My symtomes:
GPRS connection, Send/receive SMS + Email and sending MMS - always possible (except somtemes when radio part unvisibly hang up)
But MMS receiving - ony the first time possible after doing a hardreset. When I disconnect the networkconnection or wait for a while the display lights up for 1 sec. immediatly after I sent myself a test MMS but nothing else happens. But I found out that the radio part is tying to receive something (invisible), because I can hear through the loudspeakers of my Desktop- PC the typical noise when a phone connects to a GPRS network during the reciving process. The MMS never arrives in the postbox. I asked my servicprovider to check. They said that their server realiced the MMS transfer and got a feedback that the massage was sent/received correctly.
I think it is not a question about wrong settings. On my Hermes these settings work well. On the Alpine it works, but only once. Also my servicprovider confirmed that. (Allthough I tryed manny different settings too).
Its also not a problem of other external programms.
I tested (not only once) with a complete clean system (Hardreset and not installing any cab´s in the ext. rom except the MMS-cab and no external programms) without afford.
Made Hardreset, and let the system install the complete ext. rom automaticaly, did not install any other software and tested for two days too. Same result.
Tryed with 3 different SIM cards - same result
Removed STK (Simtoolkit programm) from autostart / Softreset - same result
I updated radio to vers. 1.04 - same result
I did not try to change the ROM jet, but i am afraid that this has no sense because other users have the same problem with different ROM´s too.
I´m so curious about the reason, Is it a hardwarebroblem?
Pleeeeees Heeeelp !!!!!!!
P.S.: To fred92150: Your problem seems to be a different one. When servicprovider sent you a sms means that the sms was not able to submit the MMS. Maybe you use wrong Port (usualy use 9201)

I've got all these symptoms

I've got all these symptoms too...
exactly the same!
only can receive mms for once after hard reset!
and the phone silently stucks many times...
i'm sure many alpine users actualy facing the same problem just tat they don't realise it...
pls help! pls help!

anyone facing the same problem???
if u have the solution pls tell us!!
pls help us!!

i already found a solution for the problem...
temporary working for me currently! (i hope it will last!)
i flashed the ROM provide by pug, (THANKS TO PUG)...
i change a bit of the registry and it's now working ok for me!
for the GPRS connections, i added the disconnect and timer for the GPRS Flag.
for the MMS problem i modified the registry:
HKLM\Security\Policies\policies
and change the DWORD value of the 0000100d from "64" to "4095" dec.
i found this registry is actually something to do with PUSH WAP features...
it now working find on my PH10C, i'm able to receive and retrieve MMS and GRPS connection are able to connect and disconnect and then reconnect for many times!(before this it will only allow to connect GPRS for once, i have to soft-reset to reconnect GPRS)
i hope it will help u guys out !

Hi
i am experiencing the similar behaviour, i recieve the notification of the MMS, but when i click to dowload it says cannot download from the server. is this the same thing or do i have a different problem ??
does anyone know how to test the GPRS apn to mayb log the activity incoming to the phone when recieving and MMS?
How can we identify why an MMS is not recieved.
regards
reo

i think u're not the same problem...
try to get the right settings for your GPRS and your MMS...
as long as u can connect to the internet by using GPRS, then ur GPRS settings is ok..

Guys, please go to settings, system, memory, running programs and stop ActiveSync. Bingo! your GPRS connection is working again. Remember of always stop ActiveSync before trying to connect with GPRS.
When ActiveSync is runnig the device assumes that it is the main connection mode at that moment and blocks GPRS.

>connection conflict switching from mms to emails and viceversa
i'm not really sure it's the same problem....
>connection conflict switching from mms to emails and viceversa
(modified from previous version)
Dear All,
emails work fine when i use emails only, and mms work fine if i use only mms,
but each time i send mms and then an email (OR VICEVERSA) and i go back to the first type of message, the software still refers to the last connection and the messages obviously are not sent. So i can use one type of message then the other type, but when i want to use the first message, the connection would use the second message type connection and then i can't sent any: the only solution i have each time is to quick-reset the unit and do all the settings for all the connections from zero (either using the quick auto-configuration file supplied by the distributor or doing the settings manually).
it has always been like that (bought new in jan 2006). according to the distributor everything should work properly as the unit is "perfectly compatible-compliant", so i took it to their service center and few months later they gave it back saying everything is fine... but the problem is still there and the service center has seen the problem is still the same but there's nothing they would do! i can't understand... would you please help me?
please help!
thank you

ActiveSync hangs on Orange TyTN II

Subject says it all.
AS works (usually) for a while after reset, but then it just hangs saying "Synchronising" but gets nowhere.
Sometimes killing and restarting AS works, but usually I have to reset the damn thing.
Anyone else having this problem/found a solution? Not sure I'll get any sense from Orange (in fact, I am sure I'll get sod-all sense from them!)
Ferg.
P.S. Got HTC Home, iMate WMP Today, Live Search, Voice Command and many other apps installed. Perhaps it doesn't like Home or so.

More likely its a connection thing.
Try disabling advanced functionality in Start, settings, connections, USB-to-PC
That will make it try a USB connection instead of an IP based one.

Sorry, I should have said I was referring to AS on the device itself - it's Direct Push that's mucked up.

I meant on the device... but that was based on AS with pc
However, if you have an exchange server in the mix, then I would guess it either is losing the connection to the server. What happens if you leave it until it errors? (ie what error code)
Can you sync with the server OK when you do connect with USB to an internet enabled pc?

Well, the funny thing is it doesn't give me an error (or I've not waited the hours required for it to time-out).
The TyTN I have works a lot better under the same circumstances (same Exch, same account, sam SIM card etc, so it would deffo point towards the TyTN II itself.
The only thing left to do, I supose, is to ramp up the Exch logging and see what that says, but I wouldn't hold out too much hope of that.
Thanks for your assistance, unwired.
F.

Ok so its definitely the device...
Do you have signal issues on 3g where you are? Is your network allowing simultaneous voice and data? Have you installed the server certificate OK on your device?

Yeah, all the Exchange stuff is configured correctly - that's my job after all.
No 3G issues (since I use the TyTN from the same place.
Although I did notice recently that I can't actually have adata connection and a call at the same time (with 3G coverage). I guess I should be able to...
F.

sorry to bring up an old post,
having same sort of problem, but only when trying to get attachments. seems to take forever, (5-10 mins stuck on syncing then looks like it gives up) but the attachment is then there, which is crazy as its a 30k word doc which should take seconds.
did you work out any kind of solution?
edit: this is on a clients kaiser

problems since ROM upgrade

I have worked in IT support for 8 years at the desktop support level. I dont understand all but can usually figure things out. I apologies in advance for being a rookie. I am frustrated with this device and need help!!
I upgraded ATT tilt to Dutty 6.1 Build 19700.duttys 6.1 about 1 month ago and Since I did this I have had a lot of problems. Build has all the goodies and more but since the upgrade I cant get any work done because I am always tweaking in an attempt to get the device working properly. I have tried to reset and reflash sevral times to start all over again but I end up with the same issues.
1. Unable to sync with active sync. I have disabled avast anti and I still am unable to sync. I also added port 990 to firewall and no good. I have re-installed active Sync 5 times. It only works when I play with it and then the device does not stay connected. It boots the connection 1 or 2 minutes after sync
2. No email apps or programs work. I tried the java versions and all. Messaging says error synchronizing and gives this message - "cannot cannect with current connection settings. To change your connection settings tap settings" My settings are OK as far as I can see. I purposely connect to media net before opening email to make sure the data connection is present. I had full blown HSDPA in NY city yesterday and no email or GPS working.
3. GPS and GPS upgrade is not working. Does GPS use its own radio? Does dutty upgrade break the radio? Not sure what is happening here as well.
4. No you tube video as usual. This has always been broken and remains broken for me. I tried installing flash bundle, codecs, etc.... No good.
I constantly get prompted the below
"cannot cannect with current connection settings. To change your connection settings tap settings"
Only thing that works is web browser.
Can someone please point me to a good solid working and mostly complete ROM for the US att tilt "kaiser". Maybe this is all I need. I have trouble finding ROM info and whether its current via the site. It gets confusing and I just want to set up once and forget, if you know what I mean. Please provide any links I might need to a fix, rom, tweak, etc..
Please help!
Steve

Steve, I updated to Dutty's ROM a while ago and all worked well until about a couple of weeks ago. I do not attribute my problems to the ROM though but rather the Tilt itself. My first issue was related to no activesync connectivity. My Tilt became an "unknown" device. Looking at my USB port from inside of the battery compartment notice bent pins. I was able to straighten the pins out but only could connect with one of about 10 USB cables that I had around. Once you have loaded Dutty's room I would recommend reconfiguring your connectivity to AT&T. You can download a CAB with all of the configuration setting on this board. Recently my touch screen would freeze up and not work well. I thought it might be the ROM but later found out there must have been some physical problem. Two days ago I called ATT and RMA'd my phone. I recieved the new phone yesterday and configured it last night. All is working well (USB and Touchscreen, new ROM, New SPL and new radio).
BTW last night saw (do a google search - I don't remember where I saw it) a revised video / flash version of TCXXXX software. With Dutty's ROM (and current) my GPS worked great. I use it with a couple of test GPS programs and TomTom on Com4. I also have an external BT GPS and it works well with that. Check to make sure your email is not configured for a proxy or local network connection.
Pete

Thanks Pete, Since this post I have gotten the GPS to work. There is a GPS app in programs\tools that has an enable option. I stumbled across it looking for answers. Ill check the pins on my cable as well.
Dutty's connections wizard actually had the wrong info for ATT america. I had to remove ID and password to get it working for Media Net so I hope the cab you reference is a newer one than is on my tilt.
I am still getting the same message for email. "cannot cannect with current connection settings. To change your connection settings tap settings"
I have to be missing something in the connection settings. I will try the cab, maybe it has been updated since Dutty's build.
Can you think of any thing in the connection settings?? Opera works but email gets error and message to check connections.
Ill let you know how that works.

Here are the essential 3 cab files you need for your Tilt.
1) fixes keyboard
-Install, soft reset, done
2) Sets At&t settings
-install, set up email but do not save your password
then do this
start>settings>connections>connections>advanced>select networks>change both drop downs to media net>click edit on both drop downs and go to proxy settings here you will uncheck everything. remember to do it to both dropdowns.
3) removes hidden proxy (which will allow your email to work if you are using a saved password)
-install, then go to your email set up and save your password.
edit: This will also allow you to update htc weather, quickgps, and a number of other programs without receiving errors.
good luck and have a nice day

Can not send email after updating rom to 6.1

Three weeks ago I updated my TyTNII with the new official HTC rom (I've an unbranded HTC TyTNII).
This all went well.
After setting up an email account I could send and receive emails with GPRS and Wifi. No problems for days.
Suddenly next week I couldn't send emails anymore.
Receiving email is still working but sending email gives an error '....Check your network coverage or (and) your accountsettings.....'
Nothing changed, no additional software is installed, no software removed.
The problem of sending emails occured out of nothing.
I also used an other emailaccount (I checked the settings several times) for testing and had the same problem.
Does anybody know what causes this ?

Nobody came across this kind of problem ?

Try this:
Start > Settings > Connections > Connections > Advanced > Select Networks > Edit > Proxy Settings > Make sure "This network uses a proxy server to connect to the Internet" is NOT checked.
Please post the results.

That option is not checked.
Still got the problem.

I have run into that many times.
Re-setup the account with a different name. Seems like your account has been corrupted.
Either that or hard reset.

Thanks....resseting the account did it.
Still a strange problem.

Yes, I had this problem. I setup the account again - and it STILL won't send. Really odd as it worked fine before 'upgrading' to 6.1.
It's independent of connection type. I use an independent email provider (fastmail) so I know that's not the problem. Any thoughts on how to delve deeper into the smtp settings than Pocket Outlook's menu system allows?

Still cant send
I have the same problem and it will eventually come back after account reset. Hopefully someone can figure out why.

Add another to this list...
I re-created the account under a different name and it worked fine for about a week, back to the same issue.
This is a SERIOUS problem that needs to be addressed, has anyone gotten any support from HTC in regards to this issue?

and me too.i have flashed alsorts of diffrent roms and radios with no joy.tred resetting up the email everytime.the frst week of using the first cooked rom was fine.after that nothing will solve the problem.
no matter if i load a new rom/radio.
i have now managed to half reload the t-mobile uk rom back to my phone and email is now working again but my phone will not awake from sleep now.
wish id never played with it lol,
any help appreciated

I have had this problem countless times over the years of using a PPC with IMAP (AOL). Recreating account does work, but only for a while (sometimes month's, sometimes days, and sometimes not at all).

well mine will not work whatever 6.1 rom i try.i have finally managed to get 6.0 back to my phone (with alot of effort) and straight away its working using the same settings i used on the 6.1 roms.
i just cannot understand what the cause could of been.i really want the 6.1 rom as they are alot quicker and i love the threaded sms.anyway i can get threaded sms on a 6.0 rom? or does anyone know of a fix for the email.im using ntl email.
also forgot to mention that on the 6.1 rom emails from an internet address worked fine its just the pop3 acounts that dont work for me

Sure, for threaded SMS try Vito's SMS chat application. I prefer it over the winmo version.

My experience is exactly the same: each time I recreate the email account, the problem returns after a short while - usually a few days; it's very very annoying. I need to go back to 6.0...or are there any suggestions for a Pocket Outlook replacement?

liteswap said:
My experience is exactly the same: each time I recreate the email account, the problem returns after a short while - usually a few days; it's very very annoying. I need to go back to 6.0...or are there any suggestions for a Pocket Outlook replacement?
Click to expand...
Click to collapse
I have this same issue but strangely enough I also had it on my Palm TX via VersaMail. The way I fix this issue on VersaMail is I put a semi colon after the email address... ie. Your [email protected]; . But this dose not work with WM6.1 email.

TYTN 2 Freezing/ Scrambled screen

Ive had my tytn 2 for a little over a month now, and I've noticed something when I'm using the phone for heavy texting. After a while, the phone will more or less freeze. The chime stops sounding for a new text, however, the phone continues to operate, and will recieve calls. Also, when the alert stops sounding, if I close the text messaging and return to the today screen, the screen is all scrambled. I have done a few hard resets now to try and clear the problem. I am going to be unable to return the phone to the place I bought it from, as we had a disagreement over the last phone I purchased through them(long story). The touch screen still works on the today screen, and if you know where to push, it will still open programs, just everything looks like snow....
Now, I have WM 6.1 on it(factory rom) ROM version 3.29.422.1 WWE, the ROM date is 05/20/08. The radio version is 1.70.18.02. The phone is used on a T-mobile affiliate(IWireless) network. The techs there are idiots, and I don't think they could dial with this let alone tell me how to fix it....
My previous phone was a T-mobile MDA, which I did love. I know about using different ROMS, Im just not sure how/which one to use on my TYTN 2. HELP ME PLEASE!

anybody have this problem too? it is getting incredibly irritating. I called tech support last night, and the people that I talked to had no idea what I was even talking about. It almost seems as if there is a lag in the programs. I occasionaly get a screen that is telling me that tmail.exe has encountered a problem and needs to close. i let it send the error report, but the text program stays open.
Any help would be appreciated!

have you tried to reflash to the factory rom?

Can you warranty it with HTC?

Sounds like a harware problem -- specifically the cable that connects the keyboard is either loosly connected or damaged.
Try to get service directly through HTC -- but if you can't you might want to open it up and see if the cable is seated properly

im not sure it it is a hardware problem, as the phone will go skitzo on me even if I open the keyboard and leave it open. it usually would only do it when im texting, but it did it today, when the phone was on silent, I switched it back to on, and read a text message(did not open it), and when I tried to close the text and return to the today screen, it froze up again, and I had to do a soft reset. im really thinking its a software issue...

I would try to reflash, I had a ROM on mine that had the same problem, I did a reflash and never had the problem again.

Is there any way that I can do the reflash and still have the pre-loaded settings from my carrier? I'm thinking that I can't, but is there a place that I can be pointed to to get a copy of how to do the re-flash? It's got WM 6.1 Professional on it, and it is a branded copy(maybe part of the problem?). Obviously, I need to take some time to write down all of the settings for internet and such...

Are you talking about the network settings or something else? Most ROM's have a connection wizard that will setup network and MMS settings.

mostly the settings for the mms messages, and the internet settings. when I flashed a new rom to my mda, I had to manually put them in, the auto wizards wouldn't work.

Database Develop

welcome