Related
:lol:
I am happy i have WM5 finally working and sweet on my MDA III, but i cannot syn my device with my outlook, or anything. I have tried with Outlook open, it gives me "Support code: 85010014" i have uninstalled and deleted the folder, repaired outlook and i am not using activesync 4.1 and it is still giving th error message. I also have SP2, everything up to date. I have deleted and created new pathnerships, and uninstalled and reinstalled, still getting the same problem. Please any ideas will help. It is not connecting to an exchange server, i have also read around so i decided to post mine.
Activesync and WM5
Activesync under WM5 is different than under WM2003. You didn't indicate how you were trying to sync, I assume via a usb cradle/cable. With WM2003 the syncronization via a usb protocol. For some reason under wm2005, they decided to switch to TCP/IP.
If you look in your PC's network connections with your phone plugged in you will find a window's mobile local area connection. Unplug the cable and the local area connection drops off. The observation is that you now have to allow this connection through whatever firewalls you have setup. This week when ever I had the firewall turn on ActiveSync would not work. I eventually removed and reinstalled Activesync 4.0 (I was on 4.1) and I assume the installation process configured my XP firewall correctly this time around. Check your firewall settings.
Tried it
I only have the windiws firewall, i even disabled the micrisoft antispyware and it still giving me the same error message
Activesync, WM5 and Windows Firewall
Check your Windows Firewall exceptions, I have the following exceptions for the Windows Firewall:
ActiveSync Application (WCESMgr.exe)
Activesync Connection Manager (wcescomm.exe)
Activesync RAPI manager (rapimgr.exe)
Activesync Service (TCP Port 26675)
Re: Activesync, WM5 and Windows Firewall
rschell said:
Check your Windows Firewall exceptions, I have the following exceptions for the Windows Firewall:
ActiveSync Application (WCESMgr.exe)
Activesync Connection Manager (wcescomm.exe)
Activesync RAPI manager (rapimgr.exe)
Activesync Service (TCP Port 26675)
Click to expand...
Click to collapse
Actually I believe you will find it needs ports 5678, 5679, 990, 26675, and 5721. Hope that helps
Hi,
I have the same problem too. I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, tt keeps giving me the error code 85010014.
The funny thing is, I have no problems syncing Notes from Outlook. But the other Outlook items like Contacts, Calendar and Tasks are not so lucky.
What's happening? How come only Notes can sync?
Any help is appreciated, thanks!
CQ
Singapore
Tried it
i have tried it all, it is not working, i have disabled all firewall, something keeps popping up on my pda that it cannot get an ip, i just ignore from reading the wiki. I cannot get MS voice command to work, after install i get an error message, i really want to use WM5, i can do with out voice command, but active sync is very important. i think i will use active sync 3.8 in the mean while see if it works :?
obiesoft,
Are you using OST feature of Outlook? If so, make sure your Outlook client is connected to your Exchange Server during your first sync (i.e. when prompted choose "Connect" not "Work Offline", if not prompted check settings in Control Panel-Mail). Not to be confused with having ActiveSync connect directly to Exchange Server. This solved my problem with 85010014.
Good luck!
i am not using an exchange server, just outlook on a desktop, it syns perfectly on my laptop, so i am trying to find where the problem is. Also, my bluetooth always disconnects, why is this and how can i solve it?
Can i please get more help
Ok, My device synced with my laptop (which connects over wireless to the internet at home). I was happy about this so i copied my pst files from my outlook from desktop to the outlook folder on laptop and it now asks for password to an exchange server??? all this is weird, i just want all my contacts to go in with my calender info. Also the bluetooth is rubbish, it disconnects, any fixes or tricks to keep it up and running? i use HBH 300 headset. Also voice command is installed but when i activate it, it says "voice command ready" and then an error message pops us. I love WM5, but anything to fix these glitches so i can keep using it? Help will be greatly appreciated.
Hmm... sorry, don't have much else to add... might be time to unsinstall and re-install Outlook on your desktop....
Bluetooth
Well i will keep trying with outlook or if worst comes to the worst, enter everything onto my pda by hand. (DAMN).
But besides that, is anyone having problems with bluetooth? mine keeps disconnecting.
chinqui said:
Hi,
I have the same problem too. I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, tt keeps giving me the error code 85010014.
The funny thing is, I have no problems syncing Notes from Outlook. But the other Outlook items like Contacts, Calendar and Tasks are not so lucky.
What's happening? How come only Notes can sync?
Any help is appreciated, thanks!
CQ
Singapore
Click to expand...
Click to collapse
I also have the same problem. It has been driving me nutts for 4 days now. :evil:
WORKING!!!
I have a desktop which i sync my WM2003 with, but since i upgraded, i have been having problems. Now it is working, but this is what i did, nothing too technical
1. I have a laptop which has most of my downloads and programs i write for school and work.
2. I installed active sync 4.0 on my laptop and synced, it worked, but my data is on my desk top
3. on the desktop i went to C:\Documents and Settings\jiggaman\Local Settings\Application Data\Microsoft\Outlook (jiggaman is name of my desktop) and copied the personal data files to the same path on my laptop, then i opened outlook, deleted the dupilcate email accounts and synced, it worked!!
4. It updated my PDA and latop, all this means now is that i have to sync with laptop, not desktop anymore. So if you have another computer, you can try this cause it would not sync for the past 2 weeks with my desktop.
Good luck!
Any ideas on bluetooth? it is still acting up.
Re: Support Code 85010014
Hi there,
I had this problem with a PPC-6700 from Sprint. (EVDO HTC Apache with WM2005) I hacked around a lot, did the repairs, reinstalled ActiveSync, no go. I decided to reinstall Outlook and, for some reason, that did the trick. I also have 2 different versions of Office, Pro 2003 and the Student and Teacher Edition. I think I had problems with installing from the pro cd, but I'm not certain. Not sure if it has something to do with that or not.
I solved my ActiveSync problem with Error 85010014.
I also run Eudora and Incredimail Plugin for Outlook on both PCs, Work and Home. Both are on XP Pro SP2 and when I installed ActiveSync 4.1 on my work PC without issue, I decided to attack my Home PC Outlook installation to see if I could resolve the issue.
So, At home:
Putting Outlook in Offline mode did not solve the problem.
I uninstalled ActiveSync 4.0 and installed ActiveSync 4.1 - No difference.
I backed up Outlook via 3rd party program to grab account settings as well as my 2GB pst file then ran Help->Detect and Repair... - reboot, no difference.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
foxnolds said:
I solved my ActiveSync problem with Error 85010014.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
Click to expand...
Click to collapse
Foxnolds! You are a genius! This worked for me just as you described - many thanks! My Wizard will be here in 3 days, but for now I was going mad not being able to get WM5 on my pda2k to sync with Outlook until I tried your solution. Voila!
This needs to go in the Wiki.....
-- Bob
jaxf250 said:
This needs to go in the Wiki.....
Click to expand...
Click to collapse
I'm glad it worked for you also.
I have since chosen to "Delete Mobile Device" from ActiveSync as I did not like the name it had chosen. I then disconnected, went to PDA
Start->Settings->System->About->Device ID
then set it to want I want it to read. :wink:
I then connected to ActiveSync and predictably saw the new connection wizard, BUT it warned it could not see Outlook at all! It suggested I install a version of Outlook etc. even though it was visible and running on my desktop! :evil:
I connected anyway - Contacts, Tasks, Calendar, Notes options greyed out. :roll:
Rebooted PC XP Pro SP2 and now ActiveSync options were available. I enable Syncing of Contacts, Tasks, Calendar and Notes. Resynced and got the dreaded 85010014 error status again! :evil:
UnInstalled and Re-Installed Outlook 2003 from the Office Suite but did not reboot PC. ReSynced and this time I get Windows PC: Attention required Error 8503001f :evil:
Microsoft ActiveSync said:
Cannot synchronize with the Outlook profile you are using, because a different profile was previously set up or the profile is password-protected.
Please open Outlook using the appropriate profile.
Support Code:8503001f
Click to expand...
Click to collapse
Maybe a reboot is required... So I'll post this and see... :roll:
I have now found that uninstalling the Outlook component from Office 2003, rebooting then re-installing Outlook component to be effective 90% of the time in curing ActiveSync errors.
To solve the hardest 10%, I have found that I need to update the Windows\system32\MAPI32.DLL which only can be done without Outlook or WCESMgr.exe running. (Use Windows Task Manager to kill them first)
See zip file of the MAPI32.DLL that always works for me, even if the existing version says it's identical (i.e. from Windows Copy Dialog).
I now have two XP SP2 PCs syncing up to WM2003SE XDA II and my WM2005 i-mate Jasjar.
P.S. I found a solution to AvantGo over sized text in WM2005, use Tweaks2K2 .NET version 3.15.0 feature #75-Double Pixeling deactivation for individual programs in VGA Devices.
I now manually sync via WiFi on my Jasjar using "AvantGo Connect" application, like I manually sync WeatherPanel as required as GPRS charges are criminal in this country!
Contacts wont sync on upgraded BlueAngel
I upgraded to WM5 and things are good so far. I had some trouble Syncing with 4.1 on my pc but not with my laptop. The problem now is that I have only been able to get my contacts to sync partially. Ive looked through the posting, but I have not been able to find any solutions. Any one out there know a way around this problem or a solution I should say.
Sysload
Up until recently, I've been successfully using "Microsoft Active Sync 4.5", to sync my 8925 Tilt's data to my PC (running Windows XP w/service pack2). Now Active Sync keeps crashing at/near the very end of the syncing process. I removed Active Sync from my PC via add/remove programs, and also moved the previously synced folder (Tilt files) from my PC desktop onto another HD, and then reinstalled Active Sync from scratch. Unfortunately Active Sync continues to crash even after reinstall, including removing the Tilt to PC link partnership and reassigning a new one. The crash error message window reads: "ActiveSync Application has encountered a problem and needs to close. We are sorry for the inconvenience."
Here is the list of items I've got selected for syncing:
contacts
calendar
tasks
notes
files
WorldmatePro
Autofile
Movie Guide
Spb Wallet
The syncing process appeared to hang when it attempts to complete syncing the 'files' and/or 'notes' section, so I subsequently removed both 'files' & 'notes' from the sync item list, but unfortunately, Active Sync continues to crash right after having successfully(?) syncing all items, as interestingly enough, a synced check mark appears next to all items before the program actually crashes.
Is Microsoft Active Sync the only program that can sync the phone's: contacts, calendar, tasks, notes, and backup/sync files to your PC? I also own Sprite backup (full version) but I don't believe its a syncing program like Active Sync is.
Anybody here experienced problems with ActiveSync 4.5?
I have lots of apps installed & have made a lot of tweaks on my Tilt, so short of performing a hard reset on my phone, are there any suggestions on how I can get Active Sync working (w/o crashing) again?
Thanks in advance for all help and input.
Jazz
jazzman-t said:
Up until recently, I've been successfully using "Microsoft Active Sync 4.5", to sync my 8925 Tilt's data to my PC (running Windows XP w/service pack2). Now Active Sync keeps crashing at/near the very end of the syncing process. I removed Active Sync from my PC via add/remove programs, and also moved the previously synced folder (Tilt files) from my PC desktop onto another HD, and then reinstalled Active Sync from scratch. Unfortunately Active Sync continues to crash even after reinstall, including removing the Tilt to PC link partnership and reassigning a new one. The crash error message window reads: "ActiveSync Application has encountered a problem and needs to close. We are sorry for the inconvenience."
Here is the list of items I've got selected for syncing:
contacts
calendar
tasks
notes
files
WorldmatePro
Autofile
Movie Guide
Spb Wallet
The syncing process appeared to hang when it attempts to complete syncing the 'files' and/or 'notes' section, so I subsequently removed both 'files' & 'notes' from the sync item list, but unfortunately, Active Sync continues to crash right after having successfully(?) syncing all items, as interestingly enough, a synced check mark appears next to all items before the program actually crashes.
Is Microsoft Active Sync the only program that can sync the phone's: contacts, calendar, tasks, notes, and backup/sync files to your PC? I also own Sprite backup (full version) but I don't believe its a syncing program like Active Sync is.
Anybody here experienced problems with ActiveSync 4.5?
I have lots of apps installed & have made a lot of tweaks on my Tilt, so short of performing a hard reset on my phone, are there any suggestions on how I can get Active Sync working (w/o crashing) again?
Thanks in advance for all help and input.
Jazz
Click to expand...
Click to collapse
Try unchecking the "Enable advanced network functionality" box under the connections tab > USB to PC.
Make sure there are not any older versions of Microsoft office on your machine.
ActiveSync doesnt know where to look for the sync items if you havent COMPLETELY removed everything.
I had a similar problem, had an update from office 2000xp to 2007 and it wouldnt sync.
Greginator
Many ppl have multiple versions of Office installed as a result of trial versions that were installed at the factory the never got removed, and other factors. Remove all versions of Office and all components. Then install only the version you intend to use in perpetuity.
I have dutty rom June version installed on my Kaiser. Was syncing with ActiveSync 4.5 just fine before my windows crashed. Did a clean install of windows last week and now synced my Kaiser with my new windows install/activesync and it ERASED all of my contacts in my phone.
I backed up my entire hard drive and was able to retrieve my entire contact list/phone numbers from Outlook of old and restore them to my freshly installed outlook.
NOW when I try to sync CONTACTS in activesync it just goes and goes and goes and nothing happens, never finishes syncing. Those damn arrows just keep spinning.
I tried a full uninstall and reinstall - no dice, I'm just sitting here missing about 50+ contacts on my phone I need for work, an outlook 2007 which contains THEM ALL and no way to get those contacts from outlook on my desktop back to my phone because activesync keeps crashing!
Ideas? Any other way I can do this (like EXPORT the contacts to CSV and IMPORT the CSV file into my phone address book? GRRR
Thanks
never mind - did some more googling and figured out it was ZONE ALARM that was holding me back.
For some reason when I have zone alarm turned to HIGH security level my activesync won't work. I turn it down to MEDIUM and it miraculously works! WTF!
Thanks
When "advanced functionalities" are on in the "USB To PC" settings on the phone, the link will be created as a TCP/IP network connection over USB, and due to high security the firewall will block it.You can look up the IP range the new adapter uses and add that as an exception in the firewall.
that's amazing...
Disabling that advanced functionality worked!
Thanks so much that's great!
Hi to everybody.
This is my first post to this awesome forum. Without this forum and / or community, I think my HTC Diamond would be in the bin somewhere... but as we have this wonderful thing here I use it and with great feeling.
So my huge respect to everybody who have contributed their knowledge to public use.
BUT - as always when messing around with tweaks and firmware etc.. some bugs will occure.
at the momnet i have slight problem with reminders. I have surfed around net and this forum to find answer but no result so far.
many of the Diamond users have a problem, when reminder sounds dissapear whtn switching profiles. this is not the case at the moment.
when I create new appointment in my phone - i will get proper reminder sound with popup window describing event.
when appointment was created in Outlook and transfered to the phone via sync, I have no reminder sound, no popup window. only when I turn my phone screen active i can se open calendar - wich indicates that I have appointment coming.
when I edit this appointment (created in Outlook) in my phone, example - setting a new reminder time, there is no change in behaviour. still I get opened calendar and no reminder sound or popup calendar.
At the same time reminder in my Outlook in PC work just fine.
Im using Second today and SPB Diary for calendar app.
P.S. tried also omnisoft reminder fix:
http://forum.xda-developers.com/showthread.php?p=1272677
Any Ideas people?
Hard SPL 1.40 Olinex unsigned
Radio 1.09.25.23
Rom A.Z.T.O.R.
v2.03.401.2 WWE
check in outlook
i had this problem - with a silly solution. i checked my outlook calendar entry, and there i did not set reminder. if you are getting appointment from outlook, make sure you have set a reminder in outlook (like 15 mins before or 30 mins before). it will then work fine.
hope this solves.
gl!
thanks for the reply, unfortunately no help.
just created two apointments with different times.
Appointment A - created in outlook
Appointment B - created in phone.
synchronized.
Both appointments (A and B) show reminder (5 min) in outlook and in phone.
When reminder time occures:
Appointment A - no sound, When swiching phone screen on - calendar is open on screen.
Appointment B - reminder works just fine.
I had another test with Tasks:
created two taks and synced with outlook.
Task created in Outlook - Outlook reminder ok. Phone reminder ok.
Task created in Phone - Outlook reminder ok. Phone reminder ok.
so with tasks its good.
What version of Outlook and Windows?
Davey101 said:
What version of Outlook and Windows?
Click to expand...
Click to collapse
Windows XP SP3
MS outlook 07 SP1
Hi again,
Now I decided to try maybe something went wrong with installations and reinstalled everything again in my phone starting from Hard SPL. Cleared and formatted Storage. Still the same problem.
Although there is another isssue that might be connected with this mess.
BTW - Im using Funambol client (tried different versions) to sync calendar with outlook. I have done this a long time now and never before had this kind of reminder problems.
The issue Im talking about is - there is no way I can sync calendar or tasks with MS ActiveSync. It just freezes on "looking of changes". Other things sync fine - contacts and rest of the data in different programs (MS money, SPB wallet etc...). Reinstalled Activesync on PC, compacted outlook file, restored calendar from server. Calendar sync with cable still hangs, with Funambol the outlook syncs like a charm.
Today after installing everything, I tried the calendar sync after each component installation no luck. Even tried change data type when syncing (vCalendar, SIF).
Would the next step is to try different ROMs?
I would suggest that the next step is to reinstall outlook on your pc. Or, as a minimum, start again with a brand new outlook pst file and try to get activesync working. If you get it working you can then copy your data from the old file to the new one.
did following:
uninstalled A.Z.T.O.R ROM and installed XBMOD v2.00 instead, additionally XBMOD manila 1.8.1. fix.
now Active sync works fine. Even calendar with reminders. This is for cable sync.
Funambol site is having some maintenance, so I can´t test it for now. when its up again, I will post result here.
so I believe I narrowed it down:
IT MUST BE FUNAMBOL ISSUE.
as I reinstalled everything that can be installed and tried lot of different possibilities I concluded that is must be funambol that messes things up:
1. change of ROM doesnt help
2. change of Manila doesnt help
3. using standard or modified Roms makes no differents
4. reminders synced with Active Sync via Cable works fine on both: PC and Phone
5. reminder for Tasks synced via funambol works fine
6. calendar reminder created in Phone, synced to outlook via funambol works fine on both: PC and Phone.
7. calendar reminder created in outlook and synced to phone via funambol doesn't work - only calendar pops open when there is reminder time.
8. when syncing, tried SIF and vCard. no difference.
And this is too bad. I was so happy with funambol.
i tried 23xxx and 280xx, activesync cannot continue with PIM sync... But on ROM 21xxx, it works fine.
argentinestone said:
i tried 23xxx and 280xx, activesync cannot continue with PIM sync... But on ROM 21xxx, it works fine.
Click to expand...
Click to collapse
Try unchecking the "Enable faster data synchronization" box in settings/connections/USB to PC
That might help, it did the trick for me.
i have a similar problem.
Windows recognizes the device and starts syncing, but the progressbar remains empty... after a few minutes, an error is given.
I use the newest energy rom with 2.1 manila and 28xxx basis. The 21xxx syncs fine.
Please try the above tip and report back if it worked for you.
argentinestone said:
i tried 23xxx and 280xx, activesync cannot continue with PIM sync... But on ROM 21xxx, it works fine.
Click to expand...
Click to collapse
had this issue some time ago with some first few ROMs... since then i will sync the contact first... soft reset and then sync the calander...
works for me fine.... i am using windows 7, and on the energy 20th nov 280002 rom...
try this and see if it works for u..
I'm on 28002 of Agent47 ROM, it works fine for me. did you restart the PC (and soft-reset the phone also)? i am using the Vista with WDM to sync.
Same problem here, with 28005.
Using Win7 and Outlook 2007.
Syncing does not work, and file transfer is really really slow (0.1-0.2MBps).
Sooo, back to 21877
Same problem here, with 28005.
Using Win7 and Outlook 2007.
Syncing does not work, and file transfer is really really slow (0.1-0.2MBps).
Sooo, back to 21877
Click to expand...
Click to collapse
Seems to be an Windows 7 issue, none of the suggestions here worked for me.... using Win7 and Outlook 2007 too....
but the 21x version is fine
_fr0st said:
Same problem here, with 28005.
Using Win7 and Outlook 2007.
Syncing does not work, and file transfer is really really slow (0.1-0.2MBps).
Sooo, back to 21877
Click to expand...
Click to collapse
`
guys i am on 28005 and on windows 7 with outlook 2010... i am fine..
my first sync i will sync contacts and soft restet and contacts with calander, it works fine... also if your Outlook PST file is on USB, SD, Micro SD or anything but your hard drive you will have problems...
hope you can sync, as the 28005 roms are cool, fast and stable...
I'm running the latest Energy build 28005 Sense 2.1 ROM and have no problems syncing with Outlook after doing the following:
- Un-check 'Enable Faster Data Synchronization' option in Settings / Connections / USB to PC
- Connect to PC, set up sync options, wait a few minutes. The first sync will never really start.
- Disconnect device from PC & soft reset - reconnect to PC. Activesync works normally from this point on. It is slow, but it works.
For what its worth, I sync contacts, calendar, notes, and files with Outlook & PC. I also have an exchange server set up for push mail from gmail. The gmail source is mail only.
From what I've seen, the key is to soft reset after the initial connection attempt - and definitely disable fast data. At least that's what works for me. If you really need fast data syncing, I think you have to stick with WM 6.5 or 6.1 - not 6.5.x.
adoute said:
I'm running the latest Energy build 28005 Sense 2.1 ROM and have no problems syncing with Outlook after doing the following:
- Un-check 'Enable Faster Data Synchronization' option in Settings / Connections / USB to PC
- Connect to PC, set up sync options, wait a few minutes. The first sync will never really start.
- Disconnect device from PC & soft reset - reconnect to PC. Activesync works normally from this point on. It is slow, but it works.
For what its worth, I sync contacts, calendar, notes, and files with Outlook & PC. I also have an exchange server set up for push mail from gmail. The gmail source is mail only.
From what I've seen, the key is to soft reset after the initial connection attempt - and definitely disable fast data. At least that's what works for me. If you really need fast data syncing, I think you have to stick with WM 6.5 or 6.1 - not 6.5.x.
Click to expand...
Click to collapse
energy rom seem to sync slower... i am testing agent 47 rom and i tried sync 3 times as i thought it was not sync...
but my sync is working fine..
FYI, in 28008 from NGRZ28, syncing works again
Synchronization Problem
After an update to the latest ROM, I have been getting the following error "Synchronization could not continue because one or more objects are in use. Close programs on this PC and on your device and try again." Anyone run into this one? I can't seem to find a solution on the web.
Since you have EnergyROM, I would post up in the EnergyROM thread if I were you.