Database Develop

HTC Audio Manager crashing (this with two different Dimond, 3 different HSPL, 4 OSs)

Hi All,
A few days ago, a client of mine brought me back his diamond saying that the music player was not working.
After more than 8 hours of trying to fix this issue by trying everything I could find on this forum and every possible solution my imagination could think of, I'm left no other choice than asking the community for help.
When ever I put a large amount of files on the storage card (around 3Gb) and use the TF3D interface to play the music, Audiomanger_eng.exe crashes (sometime other files crash but I forgot the names).
Now, I have tried pretty much everything:
1. I tried both WMP 11 to transfer the files and the direct copy/paste of the files to the storage card.
2. I tried putting another set of songs coming from a different PC
3. I tried having all the songs together in the same folder (that caused even more issues as album arts were overlapping) and I tried the WMP function to get each songs in its correct subfolder (ie: artist... Album...).
4. I tried deleting the database file of the AudioManager (which causes it to rescan all the files which it does but then crashes as it tries to play certain songs)
5. I tried on two different Diamonds, using 1.93 in English (HK), 1.93 in French, TOM_DiamondProject_v3.2, Dutty's latest rom. Through this I tried the original HARD SPL of HTC and also Olinex and another guy's one. (All the test I did using these various ROM created approximatively the same error though varied slightly from one ROM to the other)
6. I have also tried a million soft reset and hard resets.
7. I have tried loading the music in Windows Media Player Mobile which works perfectly but does not change anything to the problem I have with the TF3D player.
8. Following stevedpl7's comment, I went in the file explorer, created a new folder called My Music, then I cut and paste all the music from Storage/Music to Storage/My Music, went to the application data/HTC/AudioManager_eng/ and deleted the database file: AudioManager_Eng.vol, then I did a soft reset. When I now go to the music Tab, it crashes before I even get a chance to play a song. In the music list, I can see all the transferred files.
9. And many other small things....
Any idea or suggestions?

Just a quick question about where you are putting the music files?
I have exactly the same problem if i save my music foldes to Internal Storage\Music (which is where WMP saves them by default)
However when i created a 'My Music' folder in the Internal Storage\My Documents All worked fine. So Try....
Internal Storage\My Documents\My Music\''your music here''
As i said you may well have to create the 'My Music' folder, on my Diamond only My Pictures and My Videos were there by default.
Hope this helps.

I have the same problem, the only thing I can put it down to is the new 1.93 ROM from HTC, as it was working fine until I flashed the phone with this ROM.
I have tried the solutions above and it still isn't working, so if anybody else has further ideas please let me know, if not I'll wait for the official word back from HTC and post their solutions up here also.

Sadly, it didn't work either for me
Thanks you Stevedpl7 for the info, sadly I have tried and the problem even got worse
I went in the file explorer, created a new folder called My Music, then I cut and paste all the music from Storage/Music to Storage/My Music, went to the application data/HTC/AudioManager_eng/ and deleted the database file: AudioManager_Eng.vol, then I did a soft reset.
When I now go to the music Tab, it crashes before I even get a chance to play a song. I the music list, I can see all the transfered files.

Are those files made from scratch on your or the customer's PC, or were they downloaded from the Internet? I know that some downloaded MP3s are defective, furthermore some players do not understand all variations of the MP3-format like VBR, joint stereo et al. There is no strict "standard" for MP3, the technology has developed over the years and no one has made an attempt to define "levels" as they did with MPG-2 or with DivX. So there is always a level of uncertainty whether a player is able to play all files. A resampling with a MP3-software or even converting them from MP3 to WMA might help.
It's always a good idea to use WMP on the PC to create MP3 or WMA. Not because it excels in quality, but because it uses very standard features in the format.
Have fun!

Lost_in_translation said:
Are those files made from scratch on your or the customer's PC, or were they downloaded from the Internet? I know that some downloaded MP3s are defective, furthermore some players do not understand all variations of the MP3-format like VBR, joint stereo et al. There is no strict "standard" for MP3, the technology has developed over the years and no one has made an attempt to define "levels" as they did with MPG-2 or with DivX. So there is always a level of uncertainty whether a player is able to play all files. A resampling with a MP3-software or even converting them from MP3 to WMA might help.
It's always a good idea to use WMP on the PC to create MP3 or WMA. Not because it excels in quality, but because it uses very standard features in the format.
Have fun!
Click to expand...
Click to collapse
They are mainly downloaded MP3s and a few WMAs. When I transfer the files using WMP, some are converted. The thing is that all these files work fine in Windows Media Player on the Phone.

I just realised that there is a possibility that if your MP3's has the album artwork embedded into the files. the audio manager would crash.
currently i'm doing a trial and error of it and have yet to fully test everything out just yet.
would anyone like to comment or verify if the embedded artwork might be the cause of crashes?

I think you are right. I have tried putting one song with the artwork embeded and it crashes the software!!!

erm. and yet. i did manage to sneak in one album with an embedded artwork. :\
but that was 1. i tried it with another album with the embedded artwork and had a crash.

I'm now thinking about giving up and installing TF3D config tool to hide the music tab and then install the old audio manager to play the music
http://forum.xda-developers.com/showthread.php?t=407145&highlight=audiomanager
http://forum.xda-developers.com/showthread.php?t=405749
This is painful...

just spent 3 hours trying to figure out which mp3's work and which doesnt.
like wth... i dont get it. someone please assist in explaining how audio manager works ?

Same problem here, anyone knows how to solve this?

Note even the original demo tunes work
Audiomanager worked fine before (1.37 ROM), but when I updated to 1.93.413.3 SVE not even the "built in" demo tunes work. It just hangs on the first tune... Removing the .vol file does not solve the problem. Windows Media player can play the tunes without problems.

Use MP3Tag to mass delete all coveralbum info from your MP3 files on the PC side and then resync everything back using WMP. This solved all freezing problems with the TF Audio Manager for me. MP3Tag can be found here: http://www.mp3tag.de/

coredump said:
Use MP3Tag to mass delete all coveralbum info from your MP3 files on the PC side and then resync everything back using WMP. This solved all freezing problems with the TF Audio Manager for me. MP3Tag can be found here: http://www.mp3tag.de/
Click to expand...
Click to collapse
Confirmed that this method does work

Works but people embed album art coz they want it to show up in the AudioManager in the first place. Now the only way to do is, is to extract the album art, rename it to folder.jpg and put it in the song's album folder. This is a really huge hassle especially if u've got tons of files embedded with album art....

Did you find a solution in the end ?
This issue is not tolerable for such a ppc... .
So if I happen to copy too many albums or mp3 files, my phone would crash and won't be the music ?

cornwall said:
Did you find a solution in the end ?
This issue is not tolerable for such a ppc... .
So if I happen to copy too many albums or mp3 files, my phone would crash and won't be the music ?
Click to expand...
Click to collapse
U have to remove your embedded album art from your mp3 first before transferring, and then extract that album art and put it in the same folder as the mp3 with the name folder.jpg. A huge hassle for people who have a huge collection of mp3s with embedded artwork.
Anyways, I've written to HTC Tech Support about this and "strongly suggested" to them a ROM update for this issue.

Audio Manager crash with mp3 in VBR mode ! I've converted my mp3 in CBR mode, and all went ok !

Is there a better solution to this than removing the embedded artwork?

Audio Manager Question

Hi. How do you add songs to Audio Manager? Is there a default directory it takes the songs from? If so, which directory is it? and can it be changed?
Thanks.

for heaven's sake, adam, you're a senior member with 100 posts! Stop making a thread for every problem and compound them into one or just search a bit!
now to answer your question- audio manager searches your entire phone for id3 tag information. You can put your music anywhere you would like and it will detect it as long as it tagged.

fzzyrn said:
faudio manager searches your entire phone for id3 tag information. You can put your music anywhere you would like and it will detect it as long as it tagged.
Click to expand...
Click to collapse
Thanks. Is there a way to delete id3 tag information so the mp3 won't show up in the Audio Manager? For example, I don't want the mp3 ringtones I made showing up. I tried loading them in iTunes and deleting all the information, but they still load.. When you look at their info in iTunes it says "None" under id3.
Thanks.

When I play mp3s that run fine on Audio Manager, Windows Media Player will play them for 5-10 seconds before skipping to the next one, only to do the same thing to that mp3, and the next one, etc.. Has anyone run into this problem before? How do you fix it?
Thanks.

Music Player not recognizing tags

I have all my music on my SanDisk MP3 players, even checked the tagging under properties in Windows - all the album/artist info is there, even the album art shows up on my MP3 players.
However, when I upload all this music to the G1 - it all reads as "unknown artist" "unknown album" - with no album artwork and no organization of the music...
anyone have an idea?

Very weird, mounted it to the computer, unmounted and went back to music, all working now....

Yeah mine did that as well, must be a bug. Tunewiki is a great music app in the market and it blows away the default music player!!!

Yeah I like Tune-Wiki. I personally, actually really like the default music player on the device. I love the simplicity of it and it just seems to work really well. An equalizer would be nice but thats about the only thing I think it's missing.
I think there is still a bug though, as out of 2,000 songs - I have 849 "unknown" - when I check the songs files they show proper tagging.
I may drop them all into "Tag and Rename" later tonight and see if that does the trick.

I have an issue with the media player not recognizing some of my album art...all of the files are of the same size/type, tags were all created with the same program, yet when I put all the songs on my sd card, only half of the album art shows up.
I'm not one to complain, but if I'm putting in all this EXTRA effort to make my album art show up(not the simple folder.jpg) I'd like it to all work, not just some of it. :-( WTF!

Exactly, I'm having half my album art not show up, and half the songs not being recognized. It sucks.
Yet they were ALL created using the same software and all tagged the same.
I wonder if it's filenames that start with a number, or a syntax issue --- might be worth looking into.

i am having same issue with tunewiki.... i dropped about 15 albums onto the sd card and it recognised only 2 of them- the rest are unknown and all have correct ide tags- checked with 2 different programs!
Do we know if they are working on this issue? I tried to find their contact on the website but got nothing.... fairly useless website actually.
Must be something to do with the G1 though as the default player does the same!

vr24 said:
Yeah I like Tune-Wiki. I personally, actually really like the default music player on the device. I love the simplicity of it and it just seems to work really well. An equalizer would be nice but thats about the only thing I think it's missing.
I think there is still a bug though, as out of 2,000 songs - I have 849 "unknown" - when I check the songs files they show proper tagging.
I may drop them all into "Tag and Rename" later tonight and see if that does the trick.
Click to expand...
Click to collapse
i agree about the EQ in the default player.

so does anyone have a fix for the G1 not recognising ID3 tags?

Album Music Out of Order in TF3D Tab

Since a few days ago, when I sync music onto my Diamond (I use WMP since I convert my MP3s to WMA), the album tracks are always mixed up. My previous syncs kept the album listings intact, but now they're random.
Does anyone know what causes this problem and if there's any solutions? Thanks.
EDIT: Does the TF3D Music Tab follow music tags? I'm assuming it isn't for some of my music since I have it properly tagged for track listings.

Track order...
I use WMA as I've always used Media Player when ripping my CD's to my PC. You're right, the tracks do get mixed up with HTC's music player (it may be the tags, I don't know... perhaps they assume we're all MP3 users!).
The best way to sync them (in my opinion), is to first create a new playlist within Windows Media Player (name it the same as the album), drag whichever album it is you want on your device into the playlist (the right hand pane in media player), then drag the playlist you've just created into the sync window (rather than the album itself). This will keep your tracks in the order they're meant to be in.
You may also need to rename the album art on your device because Windows Media Player sometimes calls the art Album_Art{blah, blah, blah...}, which admitedly seems a very descriptive file name for what it is, but HTC's Music Player won't recognise it, so the album art needs to be renamed 'Folder'.
Sorry for the long-winded answer. Hope it helps.

Thanks for the tip. Seems to help.
I still wonder what causes this to happen, gets annoying.

I had the same problem with my albums. I found out that TF3D sorts the music files by their track number tag.
So check your track tag, and number the tracks the way you want them to be sorted.

Hi, does anyone know how to resolve this issue properly? I mean, How to list and play WMA album tracks on Diamond correctly by track number? Because for MP3 it works fine, why for WMA not? File names and Tags are ok and works perfect in WMP, thanx for infos...

Music Sync Issue (Unknown Artist)

I have searched far and wide through this forum, and also googled it, and there doesn't seem to be an answer, so I will bring it up again. I have imported pretty much all of my music with iTunes, which tagged and organized all my music. However, when I put my music onto my nexus one, many many albums get sorted into "unknown artist" when all of my music is nicely sorted in folders by artists. This seems very strange to me. People have suggested double twist and a few other various programs, but no one has given any input as to whether these programs worked. Does anyone have an answer for this?

As I was looking through the albums that have been filed as "unknown artist" I noticed that each song had a number infront of it as the designation of which song number each song on the album was. I am going to play with this tomorrow and see if editing each track (this is going to suck, I have over 4000 songs in my library!!!!) will help at all.

adamhlj said:
As I was looking through the albums that have been filed as "unknown artist" I noticed that each song had a number infront of it as the designation of which song number each song on the album was. I am going to play with this tomorrow and see if editing each track (this is going to suck, I have over 4000 songs in my library!!!!) will help at all.
Click to expand...
Click to collapse
well froyo will have the ability to play music OTA from itunes with an update for the music application in the market after froyo releases. it may fix the problem. if you can wait for a few weeks it may be resolved. as for being put as unknown, maybe the artist is not tagged correctly. check the mp3 tags to make sure that data is there

Your ID3 tags are screwed up. Your filenames don't matter, it's the ID3 tags.
Use MP3Tag (google it), it's one of the best taggers there is.

+1 for mp3tag
been using it for years
I dont let any programs "automatically organize" my music
becareful with it though, if you mass edit something incorrectly you could find that all of your tags get messed up

try music folder on the market

Well, thank you very much for the info! I will look into it today and hopefully get my music all sorted out!

I have the very same problem.
Most of the replies here seem to suggest that retagging the mp3s will solve the issue. However, all of my mp3s were working correctly before I upgraded to Froyo. To confirm this, I've just done a restore to cyanogen 5 and sure enough, all were working fine again.
When I used easytag to fix some of the files, they still didn't show up the correct information under Froyo. So, there's definitely something fishy going on here!

I have similar problems sometimes when there are multiple tags (id2,id3 etc). Using an app to clean the tags and reapply them in a uniform way usually works tho.
A seperate issue tho is embedded albumn art doesnt show up for a couple of albumns. The tags are identical to other albumns that work, and so are the image file types used to create the cover art. Anoying! These are the kind of little niggly problems that make jo public buy an iphone

kam187 said:
I have similar problems sometimes when there are multiple tags (id2,id3 etc). Using an app to clean the tags and reapply them in a uniform way usually works tho.
Click to expand...
Click to collapse
What app would you suggest to clean them up? I've tried using MP3Tagger Pro, but I'm a complete n00b at this sort of thing.

I downloaded MP3Tag, and that did the trick. the only thing is that It does take a long time to get everything set up. And I downloaded the album art from amazon. I have only fixed a few albums, tho. I have over 4000 songs in my library, so I am only doing the ones that I have on my storage card at the moment.

adamhlj said:
I downloaded MP3Tag, and that did the trick. the only thing is that It does take a long time to get everything set up. And I downloaded the album art from amazon. I have only fixed a few albums, tho. I have over 4000 songs in my library, so I am only doing the ones that I have on my storage card at the moment.
Click to expand...
Click to collapse
Thanks for your reply!

adamhlj said:
I downloaded MP3Tag, and that did the trick. the only thing is that It does take a long time to get everything set up. And I downloaded the album art from amazon. I have only fixed a few albums, tho. I have over 4000 songs in my library, so I am only doing the ones that I have on my storage card at the moment.
Click to expand...
Click to collapse
If it makes you feel any better I have over 12000 tracks and some were tagged badly that I pulled from a friemds music library

So I had something strange happen. Ever since I got the update for froyo, all the music on my SD card has been properly tagged (at least it gets sorted correctly by artist, album, etc.) Hooray for FROYO!!

disgustip8ted said:
If it makes you feel any better I have over 12000 tracks and some were tagged badly that I pulled from a friemds music library
Click to expand...
Click to collapse
Oh man, that SUCKS!!! i am glad i am not you, lol.

Android music library issues
Hi,
Here is the issue: after installing cyanogenmod 7 on my HD2, I have tranfered about 5Go of music from my pc to the sd card.
The problem is that all these mp3 have proper mp3 tag in ID3 v2.3 in UTF-8, but they are all recognized as "Unknown artists" mp3, and the album is just the folder.
I have tried to transfer an alicia keys album (only a single album) to the phone, also in id3 v2.3, and it is correctly tagged and recognized.
So I've tried to delete de media storage data, and reboot the phone.
At the start up, the system rescan the entirer sd card, but now the alicia keys albums are recognized as "unknown artist" and the album is also just the mp3 folder.
I have the same issue when rescanning with meridian player.
The problem seems to appears only when there are several folder of mp3/large amount of mp3 files to scan ex: >1Gb)
At this point, I've understood several points:
1. android can correctly read mp3 music with tags in ID3 V2.3
2. massive scan of music seems to be the cause of incorrect recognition of mp3 from android.
At this point, is there a way to properly scan mp3 with there tags, even in a massive scan ?