Database Develop

Problem with internet Communication

Hello All,
I have a problem with my kaiser, it started i think 2 weeks ago. I have vodafone (netherlands) with a data connection account (hsdpa). Now is the problem that i can't use umts (3g) or hspda. The only thing i can use is gprs. It looks like the modem or something is broken. But that is a kind of weird because (if i understand correctly) its al the same chip (wifi and so on). When i open internet explorer it begins to connect a gprs, 3g data connection. But it can't connect, than you can see a X by the synchronisation arrows (on the top of the screen). And after a few secconds it comes with a message that with the current settings there can't be a data connection. But if seen other messages as well ( the modem on the other side disconnected the connection) The weird thing is that i tried my sim card in my friends kaiser there it works fine, so it have to be my kaiser.
Ok what i tried:
I have a dutch htc kaiser (not vodafone branded or anything)
I use the latest dutty rom, but i tried the orriginal rom and different roms to see if the problem was the rom or something.
When i let the 3g mode on i can see that the phone finds a 3g connection (to call over umts).
Is there any program or tool or something so i can test the modem?
Or does anyone know a sollution for me, i will be very greatfull!!

Ok i tried a other radio to, maybe this was the problem. But it didn't, at this moment i have the default htc dutch rom (who was on the phone when i got it). I searched the net for the same problems, what i found was that this error could be happening when you have your wifi connection open, but i have wifi disabled. The phone is still receiving a 3G connection, but after a few secconds the 3G icon is gone and the failed synchronisation icon (two arrows with an X) is visible. than you can see that the phone is reconnecting. and then if i want to connect to the internet the same story as above is happening.
When i search internet i couldn't find an tool to test the chip/modem.
Because i have it spl unlocked i can't return it for rma, is it posible to restore the default spl?

Hi,
unfortunately I have the same problem with my Kaiser. I have an unbranded German version and it worked fine with all bands (GPRS, EDGE, UMTS(3G) and HSDPA) but since two weeks ago its only working with GPRS and EDGE mode. I have to change band-selection from AUTO to GSM in order to make or receive any calls.
I didn't do any ROM flashing, everything remains the same as the device was shipped.
I assume, that something is damaged but I have no idea how it could happen or how I can find out exactly what is causing the problem.
Since there is still warranty I'll return my Kaiser soon.

seems to be a widening problem
hi,
it seems many have the same issue, see my other posts for linkage to some other threads on it...no solution yet as far as I can tell.
rich
p.s. moderators any chance to link these threads and make a sticky?

ok, thanks for your reply. I've allready found another thread for that issue. But im still uncertain if its a bug in my device or a combination of a bug with a provider specific (Tmob Germany) problem or if its only the provider to blame for??
Chris

I have a slightly different problem. I don't have 3G in my area but only EDGE. Now the problem is that I cannot get speeds higher than about 80 kbs with EDGE.
Now when I put the same SIM in my Touch I can get speeds upto 200 kbs. So obviously this is not a problem of my service provider but rather something wrong with the device.
I have repeated the trial by swapping SIMs a number of times but with similar results all the time. Really don't know of a solution. Will appreciate any help.

haven't seen the edge problem
hi,
my edge speeds seem to vary more by location...I measure up to 200+kbs but have seen it go much lower too. there is a location where I can still get 3G working and i measured up to 1.7mbs for downloading! At my home location it is sporadic edge only and I can't even always get to speakeasy.com to test it, sometimes the speedtest says its not licensed..switching to wifi and it works. My guess is some needed ports are getting blocked by at&t at times..because sometimes it works. I brought all this up with at&t..they are taking some charges off this month and switched me to a cheaper plan too...so they at least seem to care even if they can't quite fix things yet.
rich

Phone calls drop data on 3G?

All, I am sure there is a thread on this somewhere, I just can't find it... please help.
I've got an AT&T Tilt with stock ROM, no bloatware. The problem is that when a phone call comes in (or I dial out), it seems to drop or interrupt the data connection even on 3G. Very annoying.
On my 8525 with WM6 ROM, this never happened. I could be connected to the internet (typically connecting my laptop via Internet Sharing on the 8525), and be talking on the phone at the same time -- the data connection was never interrupted. Of course if I was on an EDGE or GPRS network, it would -- but that's to be expected since GPRS/EDGE use the same radio as GSM. On the 8925, as I stated above, a phone call interrupts data even on 3G!
Has anyone seen this? How do I fix it? Thanks.

meanvulcan said:
All, I am sure there is a thread on this somewhere, I just can't find it... please help.
I've got an AT&T Tilt with stock ROM, no bloatware. The problem is that when a phone call comes in (or I dial out), it seems to drop or interrupt the data connection even on 3G. Very annoying.
On my 8525 with WM6 ROM, this never happened. I could be connected to the internet (typically connecting my laptop via Internet Sharing on the 8525), and be talking on the phone at the same time -- the data connection was never interrupted. Of course if I was on an EDGE or GPRS network, it would -- but that's to be expected since GPRS/EDGE use the same radio as GSM. On the 8925, as I stated above, a phone call interrupts data even on 3G!
Has anyone seen this? How do I fix it? Thanks.
Click to expand...
Click to collapse
Yep overhere also... testing all radio roms but all the same... so far no fix found... we have to live with it...
The kaizer is dead... long live the Kaizer...
... to many problems

I'm in Edge country right now, but will be in 3g in a few minutes as I'm getting ready to roll out to LA, I'll email you from the car to test if the 3g and phone call can co-exist.

I think it has to do something with AT&T's cell towers. I also experienced the same issue that when calls came in my data connection would be cancelled. However one day, out of the blue, the 3G icon was suddenly replaced by an H icon. And it is there all the time! Now I can call and download data at the same time.

Thanks... that's bizzare. H means it's using the HSDPA protocol for 3G, U means it's UMTS, I think now the 3G icon shows up instead of U. (I hope I got my acronyms right). But that shouldn't matter! My phone will go between 3G and H, I think based on the capabilities of the towers. There is no telling what will show up in a given spot.
The mystery remains... Come on, all experts out there, share your wisdom. Could this have anything to do with disconnection settings or TCP settings (done via KaiserTweak)?

I think I just found the answer. Went to KaiserTweak, and selected the Data/Disconnect After setting, which I had set to 1 minute. In the description for that setting, It says "warning.." but you can't see the warning unless you go to landscape mode, which is why I never noticed it before. The warning says that with this setting, 3G Simultaneous Voice and Data will no longer work.
Disconect disabled, and a quick test showed that the problem is solved.

No 3G

Hi all,
Could someone please advise me?
I bought my TyTN II in early December 2007 and everything was fine until about a week ago. Since then I can't get a 3G connection -- either phone or data. I tried my Sim card in my old SPV M700 and was able to get 3G but no HSDPA.
Is this a problem with my Kaiser and would HTC do be able to do something about it?
Has this happened to anyone else?

perhaps you disabled 3g,
in the phone settings you can choose if you want only gsm or also with 3g...

Does your network support HSDPA?

I have the same problem.
When I'm staying in non-3G zone, than I can use only phone and EDGE and my operator is EMT.
When I'm staying in 3G zone, than my operator changing to "3G EMT" and I can't use neither phone nor 3G.

Sorry I didn't explain things clearly.
I am with Orange UK and everything was fine until 1 week ago -- 3G, HSDPA etc all worked fine. I have not made any changes to the settings, although I have had to now because if I opt for 'Auto' in the band tab in phone options, I get GSM but then am unable to get any data connection at all -- I get an error message saying "cannot connect due to unknown reason". If I select GSM as band then I am able to get GPRS but no 3G/HSDPA.
I have tried the phone in various places -- even in a different city yesterday, but no joy.
I suppose I will have to ring HTC tomorrow and see what they say

I dont know if you read your PM. Look at your Control panel and read the messege I sent you.

Send it to me too pls. )

Intermittent GPRS / Internet issues.

Hi all,
I am using my Diamond on the UK Orange network and am having constant problems with the data connectivity over GRPS/3G. I have the phone synced to our Exchange server and also have an IMAP email account. It is set to use push but I often find the active sync in "waiting for network" mode rather than connected. If I keep hitting "sync", it will eventually connect and get my mail. I also find frequently that Opera times out and my IMAP mails fails saying it cannot "connect to server". Other times I can see the data connection restart or just go missing. I thought it was just my handset but after looking at a few collegues with Diamoinds, also on Orange, they seem to have similar issues. I'm going to bring this up with Orange but wanted to see if anyone had any ideas.
We are all running the official Orange 1.93 Rom. (With us having replacement insurance I am not keep on flashing a non official ROM via HARDSPL. I've had four Diamond already due to various faults!)
Any advice would be appreciated. data is a business critivcal function for us and currently either Orange or the Diamond are letting us down.
Thanks!
Steve

stevebuk said:
Hi all,
I am using my Diamond on the UK Orange network and am having constant problems with the data connectivity over GRPS/3G. I have the phone synced to our Exchange server and also have an IMAP email account. It is set to use push but I often find the active sync in "waiting for network" mode rather than connected. If I keep hitting "sync", it will eventually connect and get my mail. I also find frequently that Opera times out and my IMAP mails fails saying it cannot "connect to server". Other times I can see the data connection restart or just go missing. I thought it was just my handset but after looking at a few collegues with Diamoinds, also on Orange, they seem to have similar issues. I'm going to bring this up with Orange but wanted to see if anyone had any ideas.
We are all running the official Orange 1.93 Rom. (With us having replacement insurance I am not keep on flashing a non official ROM via HARDSPL. I've had four Diamond already due to various faults!)
Any advice would be appreciated. data is a business critivcal function for us and currently either Orange or the Diamond are letting us down.
Thanks!
Steve
Click to expand...
Click to collapse
Hi i am on orange in nottingham and i am having the same problem i am running a offical HTC rom 1.93 and i cannot get online just keeps cutting out the data connection, if you call orange and get an answer please PM me as i need this fixing cos its getting bad now no internet on my diamond
Thanks

YIPPY me 3!! i thought it was just me with 3G problems!!
i'm also having issues making video calls and surfing the www via the 3G on orange i have looked and looked for settings concerning 3G and it's coverage and i'm drawing a blank.
i've called orange too and was told there should be no reasons as to why i'm having so many problems with it, as all things were normal and correct as far as they could tell and my location nottingham has 3G masts all over infact i was in the middle of 3.
i was wondering what effect changing the network type would have from auto to GSM/WCDMA and changing the GSM/UMTS band from auto to one of the others listed (too lazy to type them all out )
are there any tweek tools out there which can booost the signal reception?? it does my nut in to see the 3G icon flash up and disappear as soon as i try to use any of the 3G functions..

I've been getting this problem the last week or so too. Very odd as it used to work perfectly.

nlnasty said:
YIPPY me 3!! i thought it was just me with 3G problems!!
i'm also having issues making video calls and surfing the www via the 3G on orange i have looked and looked for settings concerning 3G and it's coverage and i'm drawing a blank.
i've called orange too and was told there should be no reasons as to why i'm having so many problems with it, as all things were normal and correct as far as they could tell and my location nottingham has 3G masts all over infact i was in the middle of 3.
i was wondering what effect changing the network type would have from auto to GSM/WCDMA and changing the GSM/UMTS band from auto to one of the others listed (too lazy to type them all out )
are there any tweek tools out there which can booost the signal reception?? it does my nut in to see the 3G icon flash up and disappear as soon as i try to use any of the 3G functions..
Click to expand...
Click to collapse
i would say that it is an orange problem and them being them dont want to admit it cos it would proberly cost them customers and money

Problem with Diamond GPRS
Hello all,
I live in Tehran, Iran and I use Irancell network operator.
GPRS is available in this network and I could use it on my old cell phones such as SonyEricsson W810 and Nokia N81. But now I have HTC Touch Diamond and when I try to connect it to GPRS it tooks a long time to connect, showing "Connecting" but after a while it cannot connect!
Everything is OK, all settings, etc. I called Irancell but they say your phone is not compatible our network!
I think there must be a way to use this networks GRPS on my Diamond!
The first reason that made my buy this cell phone was its Internet capabilities...
and I know this networks use the same settings as South Africa Network Operator.
If anyone can help, please tell me.
Thanks.

Sounds more like a network problem than a handset problem imo. I hope I am not tempting fate but I have not had any problems with data connections on UK T-mobile. That said, I get a weaker signal than I do on my old MDA Compact III handset so I think part of the problem could be the internal aerial
The bottom line for me is that the Diamond is a good but flawed phone. ****e battery life and too clever, compact, aestheticaly pleasing for its own good
You get a very quick GPS fix for Google maps and sat nag though
Apologies for going off at a tangent

I'm on Orange, also in Nottingham and have been having this problem for the last week or so too.
Must be a network problem. I have to tap on the "H" connection icon, tap Disconnect and try again.
Edit:
Viffer800 said:
...The bottom line for me is that the Diamond is a good but flawed phone. ****e battery life and too clever, compact, aestheticaly pleasing for its own good
You get a very quick GPS fix for Google maps and sat nag though
Apologies for going off at a tangent
Click to expand...
Click to collapse
I agree that it's flawed, the biggest problem being battery life. The next biggest problem is that TF3D seems to be incredibly poor and half-finished. My solution is not to use it, that way you have a normal old-style WM phone but smaller, sleeker and faster with a VGA screen. HTH

Im all good here
nlnasty said:
YIPPY me 3!! i thought it was just me with 3G problems!!
i'm also having issues making video calls and surfing the www via the 3G on orange i have looked and looked for settings concerning 3G and it's coverage and i'm drawing a blank.
i've called orange too and was told there should be no reasons as to why i'm having so many problems with it, as all things were normal and correct as far as they could tell and my location nottingham has 3G masts all over infact i was in the middle of 3.
i was wondering what effect changing the network type would have from auto to GSM/WCDMA and changing the GSM/UMTS band from auto to one of the others listed (too lazy to type them all out )
are there any tweek tools out there which can booost the signal reception?? it does my nut in to see the 3G icon flash up and disappear as soon as i try to use any of the 3G functions..
Click to expand...
Click to collapse
I have a orange Diamond and live in cheshire, i have never had one problem with connecting to data services, always get a strong signal.
My phone is running duttys rom 2.3a (there are newer virsions, time of writing 2.7rc2) and the latest radio BS14, That radio is very quick at switching from Gprs, 3G and HSDPA, it has also increased my signal strenth a tad. its worth looking at that.Other than changing these, knowing orange it could be there network, it happens from time to time.

i have considered flashing my phone with a new ROM but since i've never done this type of thing before, i'm worried i'll end up creating a nice looking paper weight and with all the ROM's out there how do know which is best??

wrong answer edit.

HTC TyTn II Messaging

Ok,
I flashed to 1.81.861.0 and now I've got the phone recognising the 3G network however, now I cannt send SMS messages while in 3G mode. Also, whenever I try to access planet3 it wont connect and then drops the connection back to EDGE.
Help!!!

Scratch that, it now stays on EDGE permanently, won't even go back to 3!
This ROM I used is supposed to use the 3 settings and it also has the Network Wizard which I used to select the 3 network settings.
WHY doesnt this work
I'm about to ready to throw it through the window!

Well, before you do that, consider for a moment that you might either experience temporarely network problems or 3G is just not available in your area! Contact your service provider and make sure it works. Also try to go to a different area (large city) and check it out there too.

Junner2003 said:
Well, before you do that, consider for a moment that you might either experience temporarely network problems or 3G is just not available in your area! Contact your service provider and make sure it works. Also try to go to a different area (large city) and check it out there too.
Click to expand...
Click to collapse
Nah 3G is available where I live, mum and sister are both on 3G and they have 3G reception all the time. I also go to the city on a daily basis and doesnt work either.
That wouldnt explain however why I cant send an SMS etc even when on 3G.