Database Develop

Please Help White screen, discoloration, and unresponsive touch

Hi all,
I have a T-mobile wing and it has the stock rom on it. Also, it is not hard spl anymore. I used to have open touch 6.1 lite diamond. The phone turns on and makes the keyboard sound. When it turns on there is a white screen but if you move the screen out so that the keyboard is visible you can see a discolored screen with windows mobile on it. Also, you cannot use the touch screen. The farthest you can get is the welcome screen that has the align screen but it wont align. Would anyone be kind enough to please help me with this issue. I greatly appreciate the help and great thanks to all in advance. I have read around in the forums and it says to buy a new screen, a digitizer, or fix the display drivers. I currently think it might be a software problem but I do not know where to start. Again any help is appreciated and thank you all again in advance for your help.

Have you given the unit some time indoors to warm up? Working for Garmin tech support, I have seen many wierd thing go on with screens and electronic device as a whole when it starts getting cold outside.
Then again, it may be something that is going on with the software of the phone. Something along the lines of a display driver.

obsidian06 said:
Have you given the unit some time indoors to warm up? Working for Garmin tech support, I have seen many wierd thing go on with screens and electronic device as a whole when it starts getting cold outside.
Then again, it may be something that is going on with the software of the phone. Something along the lines of a display driver.
Click to expand...
Click to collapse
Thank you very much for responding. Yes, I have let the unit warm up. At first this problem went away but it came back after. What do you mean by display drivers? Do you think I should hard-spl again and try a new rom? And if that doesn't work, should i open up the unit and see if the cable it tightly attatched? Before the discoloration, I was able to use my phone with open touch 6.1 lite, but there was a white screen when the keyboard was not visible. Also, when i moved the keyboard, the phone would work by allowing to me call and text but it would freeze a lot. I hope this clarification helps.

Mod please move to herald section because this topic may or may not pertain to herald mobile 6.
Would anyone please help me I would greatly appreciate any advice, thanks in advance to all. p.s. I added pics and the touch screen doesn't work, the physical keys kind of work when the screen is viewable.

Reply please!
did you ever figure it out!? oh wow finally i found someone with a similar problem. my wing was in my pocket at work when the first similar signs arose. ITS PRACTICALLY BRAND NEW! it did that for a while and now the screen is just all white=( PLEASE help! anything would be good. i just want to know if its fixable or should i just get a new phone. you can email me too at [email protected]

Problem ,, When I turn on my Diamond it gives me a black screen and cant do anything?

Problem ,, When I turn on my Diamond it gives me a black screen and cant do anything?
Suddenly I turned on my Diamond it gives me a black screen and cant do anything ,, so any advices plz ??
Best Regards,
MsA

MsA89 said:
Problem ,, When I turn on my Diamond it gives me a black screen and cant do anything?
Suddenly I turned on my Diamond it gives me a black screen and cant do anything ,, so any advices plz ??
Best Regards,
MsA
Click to expand...
Click to collapse
Hi Msa!
Going back to your question...have you already tried a soft reset? Have you maybe installed any apps recently? you might want to uninstall those apps which could cause the fault....maybe you upgraded your ROM/Radio recently?? Try a fresh install if your problem persists..
Please tell us a little bit more....be more specific.....
Good luck mate
Kind regards
Jeroen

If none of that works (soft reset etc) you might have to do a hard reset and lose everything.
What have you done on it recently?
At what point does the black screen come on? Do you get rom info etc at the beginning?

I had the same problem
I had the same problem, I sent my phone to htc they replaced my mother board and sub board.
I think It's a well known problem and htc knows but will not recall.
Tal

if ur gonna send it back, make sure u have restored the original ROM and SPL.

Thanks Guyzs,,
All I have done is, I downloaded the latest ROm from the HTC website and the phone worked good, suddenly the screen turned black
I have tried everything to do rest (soft n hard) but the problem it when I turn on the device I cant see anything ALL BLACK, not even the first screen and when i tried to connected to the PC I couldnt run the hard reset as well cuz it says he HTC is not connected
???
Best Regrds

black screen no response
I had same problem a few times,what you have to do is take the battery out of the phone for a few seconds,and then replace it.You should be able to switch it on and it should reboot up,at least mine does.Im thinking about having it replaced,because it has goes dead with a black screen a few times and nothing works till i do the above action
ok

Thanks,
I have done that as well,, nothing works :S
thats is so baad

Is your battery fully charged..?
I encountered this once and after leaving the phone on charge for say 30 minutes, everything was back to normal. Sice you say you have upgraded ROM and all, maybe your battery is completely drained.
Hope it helps.

hey,
yea it could be from the battery

Important !!!
I resolve my problem, previously that WIFI not work. I disassamble an assamble HTC Touch Diamond and it begin work. Problem was in connectors and cables, try remove it and place again to your place. All work, WIFI, BT, GPS, Phone ......(Sorry for my english).

I have thys same problems and I most replase the motherboard

touch screen problem treo 750

I have the well known problem with not working touch screen. I have read all this posts on different forums but haven't find the answer. If somebody tried already - please tell me replacement to new (lcd + touchscreen) will fix this problem?

I found plenty of screens on ebay http://cgi.ebay.com/PALM-TREO-750-L...9|66:2|65:12|39:1|240:1318|301:0|293:1|294:50
20-30 bucks.

LCD
gfreeman said:
I have the well known problem with not working touch screen. I have read all this posts on different forums but haven't find the answer. If somebody tried already - please tell me replacement to new (lcd + touchscreen) will fix this problem?
Click to expand...
Click to collapse
I had a keyboard problem with one of my treo and I tried to cut up the phone to pieces. I pulled all of string cables one for the keyboard and one for the display. Cleaned all and then assembled it. It looks like workink well but the touch screnn doesn't answered. I cut up again and plug in the display cable again. It works now again.
Since then I dont cut up the phone

shubonker said:
I found plenty of screens on ebay http://cgi.ebay.com/PALM-TREO-750-L...9|66:2|65:12|39:1|240:1318|301:0|293:1|294:50
20-30 bucks.
Click to expand...
Click to collapse
Yes I know I also find them, but I want to know, does new screen fix problem, or after purchase of new screen I will have not working treo with 2 screens, and 30 bucks less

laces said:
I had a keyboard problem with one of my treo and I tried to cut up the phone to pieces. I pulled all of string cables one for the keyboard and one for the display. Cleaned all and then assembled it. It looks like workink well but the touch screnn doesn't answered. I cut up again and plug in the display cable again. It works now again.
Since then I dont cut up the phone
Click to expand...
Click to collapse
You know I already disassembled it and assembled it back for few times, but it still not working. Everything looks very nice and clear - like new but...

New screen doesn't solve the problem. I purchased a new touch screen (lcd + digitaizer) - it start working for few minutes, then stop again. I put off the battery an leave it like this for a month. Than I switch it on - it works (I successfully unlock it, passed f..... alignment screen). Now I use it, but touch screen doesn't work!
Please if anybody now what is the real problem, let me now.

I have the same problem. I upgraded my Treo 750 to a new ROM. It worked for a couple of hours and then it doesn't work.
I have read in a different forum that you have to turn down the screen brightness to less than 1/2 and it should work. I tried that and it still craps out.
I am also looking for a new digitizer from ebay. Would this work? Or do I have to purchase the screen and digitizer.
Would a new screen or digitizer work or will it crap out in a hour or so?
Besides getting a new phone what would be the next step for a solution?

I think it is a software problem. With WM5, 6 and 6.1 the touch screen didn't work but on the newish 6.5 version here it works just fine, all the time!

same
am currently having the same problem whaat is d solution pls is it rom WM6.5? who hav solve this problem?

Black patches on the Touch Screen/ Digitizer?? HELP...

Guys,
My ATT Pure has been developing couple of light black patches on my screen it went from 1 to 4.. when the screen background is white, i cant make it.. but when it is in sleep mode.. i see them.. two on the top and two in the bottom.. any ideas??

Try doing a HARD RESET and see if they are still there...let us know.

Well,
I have flashed new ROM's atleast 3 times now.. it's still the same.. or maybe getting worse...

prudviraj said:
Well,
I have flashed new ROM's atleast 3 times now.. it's still the same.. or maybe getting worse...
Click to expand...
Click to collapse
Any chance of posting a picture?
Also, do you use an emulator such as My Mobiler?
The reason I ask is it will help you determine if its soft or hardware related.

Will post the screen tomorrow
never mind bruce... you're trying to help me.. and you can ask any question..
I shall try for a hard reset and post the screen tomorrow. Also i have my mobiler installed on my notebook and i use it for my HD2 most of the time and never for my Pure.. any issues with that?

prudviraj said:
never mind bruce... you're trying to help me.. and you can ask any question..
I shall try for a hard reset and post the screen tomorrow. Also i have my mobiler installed on my notebook and i use it for my HD2 most of the time and never for my Pure.. any issues with that?
Click to expand...
Click to collapse
MyMobiler should work on both phones, but I use Pocket Controller so I'm not 100% sure.
If you see the black spots on your Notebook screen you will know its not a hardware issue.
But.... it is likely an issue with the digitizer.

HTC Kaiser screen problem

Hi all, and sorry for my english in advance
I Have HTC Kaiser with a screen problem...image on screen is "decentralized".
See the photo in my signature (sorry but i'm new and i cant make link to external site, this is the only way that I've found).
I've tryed to re-allign screen (but is only fot touch)
I've tryed to flash from original to a new rom from xda
I've tryed to complete disassemble the phone and clean everything...
...but the problem persists...
Another thing: in the left vertical "black line" touch work (responds on touch, but do nothing)
Any idea? Help!

70 views and no reply? No1 know if is a screen or phone problem?
I fuond a new screen on internet, but before buy it i want to be sure...
Plz help!