everything was going fine until i installed blackberry connect, after installation there was a atomatic reset and the phone stopped on the windows mobile screen.
what do i do?
i do have the Kaiser tweak and a few other cab files but nothing major
please help!!!
Hi,
Don't panic!
Just do a hard reset and restore the latest backup you made. You did backup your device right?
Cheers,
Cacti
i have done multiple hard resets(push the little button on the bottom) and never get past the green win mobile screen.
no i havent backed up the phone and really dont care about the stuff on it, i just want it to come back on.
By just pushing the button on the bottom with the stylus you're only doing a soft reset.
You need to hold down the two soft keys on the front of the phone while pressing the soft reset button in order to do a hard reset.
now we're gettin somewhere.
its obviously my first time and i need to know what the send key is
thanks
The send key is the green call button.
hiya, I had same problem, and I've try hard reset and anything else u can think of, there was no way out, I had to ring O2 to seek for help, but they told me blackburry its not going to work on O2 stella ( but I was on dutty's 7 touch rom) , so they replace my phone instead.
Related
Software incompatibility can cause your AT&T Tilt (HTC 8925) screen to go "Black", without the ability to perform and can render the phone useless.."briking your tilt"
The following fix will return the phone to factory specs only if you were using AT&T ROM. This fix is NOT tested on Other ROMS:
1. Remove your SIM card.
2. Remove your Micro SD Card.
3. Do a Soft Reset.
4. Immediately when the black screen appears, press and hold the On/Off side button ( hold for 25-30 seconds ).
5. Wait for 1 to 2 minutes, until a message appears on its own, saying that the phone reboot is non-functioning due to installing incompatible software. It also asks you if you want to re-set the phone to original factory settings to press "send" ( They mean the button with the green phone picture on it on the bottom of the phone), or press any button to cancel the process.
6. Press the button with the picture of the green phone.
7. Wait for 2-5 minutes and the phone will re-set itself to factory specs.
8. Phone will shut down itself. Turn it on normally and start fresh.
Good luck!
I found this out the hard way. We should start a list of software that does it, heres the first that I found will black screen your tilt, do NOT use this.
Levenums taskbar battery meter
http://forum.xda-developers.com/showthread.php?t=277790
You will black screen and lose everything with it as I found out twice on my tilt. It loads at widows startup during the windows screen.
Another non compatible program!
please note that if you install "arabizer13bn277.exe" or any of its product on your Tilt YOU WILL brick the device and you will need to re-set it to factory ROM.
if u do factory rest
we will loose all the phone nos & information of contact
Im not able to sycn & save Telephone nos & notes on induvisale nos
How else can i save nos on comp
or should i get a new phone & then ask AT&T phone people to help me set it on the new phone
Please help
While this won't BLSOD (BLack Screen Of Death) your Tilt, it will definitely kill your GPS and should be avoided at all costs - Map4PDA.
If you install it and run it, it starts searching for your GPS and eventually hangs, requiring a soft reset to recover use of the phone. After a soft reset, the GPS no longer works. Too bad there isn't an option to manually specify GPS settings because it's a sweet GPS mapping program ala Google Maps that can switch between MS Live!, Google and Yahoo maps (plus one or two others I think...).
Man i hope this works!!!!
I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!
rednekvolfan said:
I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!
Click to expand...
Click to collapse
If you have a HardSPL, re-flash your Radio to a newer version. That can fix a black screen if you just upgraded your ROM. Just remember that you may need to try a few before it finally works.
Cant flash anything til I get it to reset.
As of now the phone is TOTALLY bricked! My pc doesn't even recognize it when I plug in usb. Really I'm getting two different screens. one is lit up but black, and the other is bars going down the screen Blk-white-blk-white...
I'm gonna try the steps above when I get home n pray for a miracle! I just had the screen replaed a month ago. I hate to lose her all over again! 8525n it for now!
I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!
Click to expand...
Click to collapse
I have the exact same issue. I am trying the steps above, but no luck so far. Any tips?
Ok it seems to be working. Any tips on restoring my data that was on the sprite backup?
rednekvolfan said:
As of now the phone is TOTALLY bricked! My pc doesn't even recognize it when I plug in usb. Really I'm getting two different screens. one is lit up but black, and the other is bars going down the screen Blk-white-blk-white...
I'm gonna try the steps above when I get home n pray for a miracle! I just had the screen replaed a month ago. I hate to lose her all over again! 8525n it for now!
Click to expand...
Click to collapse
This is from the manual -
To perform a hard reset using device keys
1. Press and hold the left SOFT KEY and the right SOFT KEY, and at the same time, use the stylus to press the RESET button at the bottom of your device. (It helps to have three hands to do this part).
2. Release the stylus, but continue pressing the two SOFT KEYs until you see the following message on the screen:
This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press SEND to restore manufacturer defaults, or press any other button to cancel.
3. Release the two SOFT KEYs, and then press the green phone button on your device.
Warning! Your device will be set back to factory default settings.
It worked for me! It returned me to the WM6.1 I just installed!
asfoor said:
Software incompatibility can cause your AT&T Tilt (HTC 8925) screen to go "Black", without the ability to perform and can render the phone useless.."briking your tilt"
The following fix will return the phone to factory specs only if you were using AT&T ROM. This fix is NOT tested on Other ROMS:
1. Remove your SIM card.
2. Remove your Micro SD Card.
3. Do a Soft Reset.
4. Immediately when the black screen appears, press and hold the On/Off side button ( hold for 25-30 seconds ).
5. Wait for 1 to 2 minutes, until a message appears on its own, saying that the phone reboot is non-functioning due to installing incompatible software. It also asks you if you want to re-set the phone to original factory settings to press "send" ( They mean the button with the green phone picture on it on the bottom of the phone), or press any button to cancel the process.
6. Press the button with the picture of the green phone.
7. Wait for 2-5 minutes and the phone will re-set itself to factory specs.
8. Phone will shut down itself. Turn it on normally and start fresh.
Good luck!
Click to expand...
Click to collapse
I had the same exact dang problem about the whole thing about getting the new rom from e-club and using sprite to backup and then upon restore of my back up, i just got a blank screen. I did this trick here and it worked perfectly. The real trick is step 4 and 5. I did what step 4 said to do except i held on for 35 sec instead of 30. and then after that i just pushed the send key (green phone button) a couple of times and then just let it sit for the 1-2 min and the magic message popped up! I followed through with the rest of the steps and voila! It works!
P.S. Dont forget to put your sim card back in.
Anyone get positive result from this method ?
I'm not.
My Kaiser have a black screen after unsuccesuful ROM update, and I can't flash him anymore.
Because PC recognize it as Flash Device, but noone from ActiveSynch driver's does not approach for this mode.
Any solution, please ?
I bricked my tilt after upgrading to 6.1 and using sprite backup to restore my data. I fixed it by putting my tilt in to bootloader mode by holding down the camera button and using the stylus for a soft reset. Once in bootloader mode the usb port on the device worked and I was able to reflash the rom. I will use the new method to restore to factory setting without having to reflash the the rom.
i am having the same problem as supereri and rednekvolfan. did you guys ever figure it out?
Reset worked
Hi everyone.
I had the same issue - backed up data using Sprite Backup, upgraded to WM 6.1 then restored data using Sprite Backup and the custom Device Update file that Sprite Backup requested. The phone reset and then would show the initial ATT and 3G screens then black.
I used the modified steps outlined by live2c2morrow -that are a modification of asfoor's original post and they worked.
Black screen appeared - held the power button for 35 - 40 seconds, pressed the Green Send button a couple of times then waited - 5 minutes later I received the message that the phone failed to boot and was given the option to reset the phone to factory defaults.
The key is to be patient - the screen will appear eventually.
Also - the first few times failed and I think I was inadvertently pressing the PPT or wheel buttons on the other side of the device.
Thanks to everyone on this thread - I thought I ruined my phone!
Sprite Backup - upgrade
I am upgrading my Sprite Backup to version 6 and will try the restore again.
Hi I have an ATT Tilt I upgraded to ATT ROM from HTC site and intalled a couple of cab files derectly on the phone (HTC home, cube, etc) afte installing the kaiser music player i did the soft reset as it asked and now the phone is stuck in an infinite reset loop. How can I fix this?
I know the files are godo becaus eI had installed them previously but had to do a hard reset becasue of syncing problems.
THANKS!
i think if you try Holding down the two soft keys, then use the stylus to press the reset button for a few seconds, then release the reset button while still holding in the soft keys. The warning message comes on then use the green send key to initiate the data wipe.
hope this helps
lindsaydr said:
i think if you try Holding down the two soft keys, then use the stylus to press the reset button for a few seconds, then release the reset button while still holding in the soft keys. The warning message comes on then use the green send key to initiate the data wipe.
hope this helps
Click to expand...
Click to collapse
It worked!!!!! THANK YOU SOOOO MUCH. I thought my phone was dead!
I do have another question. If I doo a hard reset and clean off the ATT extra [email protected]* it will not sync with outlook. If I leave the ATT stuff on it does! Why Is this?!?!?!
Hi guys,
Great forum, unfortunately i can't find a solution for my problem. Here is my problem: I installed Diamond TF3D Config on my phone and i tweaked a couple of things, everything went well untill i changed the TouchFlow menus.
It automatically restarts, but the loading process can't pass the HTC logo screen and now it says:
" The Device is unable to boot because either you turned of the device incorrectly...----- Press SEND to reset your device..."
Well, ofcourse I followed the instructions and pressed SEND, but it looks like it doesn't do anything at all. The error screen above keeps displaying, without anything telling me that something is being done about the problem. Is it doing something or is it just stuck? (The light is continously on).
Can you guys help me? By the way I tried the manual hard reset, but that didn't help.
did you hard or just soft reset?
well i did a soft reset, that didn't work out keep getting that screen.
and I tried a hard reset but that wasn't possible, because i couldn't get in the device, so it pretended it was a soft reset..
but do you know if it is doing something or not , cause i get the screen continously with the lights on
PM the developer... sushilange... and then post the solution here for us all to take benefit of.
Not sure of your full situation, but two options that may help; hard reset, or connecting phone to pc and try running an RUU install; of course all data will be lost, device could be as well.
---- Hard Reset Option ----
To perform a hard reset:
1. Press and hold both softkeys on the device (the little dots above ok, and windows key). Keep these keys pressed, and at the same time, use the stylus to lightly press and hold the RESET button on the bottom of your device.
NOTE: I had no idea which of the many keys were considered the soft keys. They are the two buttons above the phone control buttons.
2. Release the stylus but keep the softkeys pressed when you see the following message on your device screen:
“Do you want to erase all user data and restore to manufacture default?”
3. Slide open the hardware keyboard, and press R to restore to factory default or press X to exit the hard reset process.
Note:
Your device will be set back to factory default settings. Please ensure any additional installed programs and user data have been backed up before a hard reset is performed
--- RUU install ROM --- (this is for the mogul, you'll have to find your own, just reading material)
http://www.htcamerica.net/support/mogul/software-downloads.html
k I will. And this guy has the necessary knowledge?
bjason6 , thanx for your help
but I don;t understand.
hardware keyboard, a diamond doesnt have a keyboard or do you mean something else and where are the two soft buttons i cant seem to find them
This is the proper way to hard reset the Diamond (taken from the wiki):
Switch the device off. Press and hold the "Volume Down Key" and "Action Button" (round button), at the same time, use the stylus to press the red RESET button in the stylus silo. You will be presented with a menu saying 'press R to reset, X to exit'. If you press R, your device will be set back to factory default settings.
Hard Reset will delete all data you have put on the device: Programs, Settings, Mail, SMS, MMS, etc., so be careful and make a backup before doing this.
After a hard reset, you will have a complete clean new install of Windows Mobile on your device.
I thought the phone must be on for the hard reset to work, because I doesnt work on y phone
and oh, the SEND button is just the phone button right? the one beneath the House-button?
Yes, bottom left "phone" button is send
YiuW said:
and oh, the SEND button is just the phone button right? the one beneath the House-button?
Click to expand...
Click to collapse
Nice
Now your tekin the pee mate
YiuW said:
k I will. And this guy has the necessary knowledge?
Click to expand...
Click to collapse
Well he wrote the app, so I bloody hope so
damn what the hell is wrong with my phone man damn...
YiuW said:
damn what the hell is wrong with my phone man damn...
Click to expand...
Click to collapse
LMFAO..... RTFM.... dunno
Anyone suggestions to solve this problem??
It doesn't seem that I can acces my phone via usb
Can you enter bootloader? WIKI
yeah i can
What can i do with the boat loader then?
YiuW said:
What can i do with the boat loader then?
Click to expand...
Click to collapse
Sail away ?
Hi
I have ATT TILT just updated to 6.1 and was working normally but after I installed HTC home customize it rebooted and since that it reboots itself few times and than just loads to home screen where is only is start calendar and contacts visible on the screen and none of buttons are not doing anything! not able to call or receive calls too. I cant navigate to settings to do hard reset. is there any other way to do hard reset, like combination of few buttons or anything? oh and when I connect to PC it could not be detected too. pls help thanks.
hard reset by presses both soft keys and inserting the stylus in the reset hole at the same time. Hope that helps....
Knumb said:
hard reset by presses both soft keys and inserting the stylus in the reset hole at the same time. Hope that helps....
Click to expand...
Click to collapse
thanks for your answer but could u pls tell me which are soft keys? I new to this phone and dont know much. thanks allot
its marked as "-" on the phone
above the internet explorer icon and the messaging icon
take a look at the pic....
I did pressed soft keys and reset at the same time, but all it does reboots and no had reset is happening. I tried few times already. anything els I can do? any ideas? thanks
gio_zera said:
I did pressed soft keys and reset at the same time, but all it does reboots and no had reset is happening. I tried few times already. anything els I can do? any ideas? thanks
Click to expand...
Click to collapse
take a look at the picture and put the stylus in the reset hole and while you are pressing both keys, you push the stylus in the hole. You will get a grayish screen telling you if you want to hard reset and you will press the green phone button. It might take a few times in case you have fat fingers...
or go here:
http://wiki.xda-developers.com/index.php?pagename=Kaiser_Resets
I'm doing exactly as u say but it just reboots no hard rest is happening
keep trying....First time I tried it, it took 6 tries because my fingers kept touching other keys....Patience is the key....I think....
Knumb said:
keep trying....First time I tried it, it took 6 tries because my fingers kept touching other keys....Patience is the key....I think....
Click to expand...
Click to collapse
yeaaaa worked!! many thanks!
and here is one more question since u are good with this phone. as I said I Updated to 6.1 but that was att rom, so can I reinstall the clean rom that u have posted on this site? thanks again
it depends on what you are looking for. There are many roms out there for you to choose. MAKE SURE you have HardSPL installed. PLEASE, PLEASE read the Wiki for Kaiser before you flash cooked roms.....
http://wiki.xda-developers.com/index.php?pagename=HTC_Kaiser
hi guyz
ive a AT&T Tilt (Kaiser 100). so ive flashed my kaiser loads of times no problem was running great until now when i unlocked it the PPT button and call program open up themselves and some ramdon keys such as E,D,C,etc are pressed!!
also the slide keypad stops responding but the lights are still on for it. the navigational buttons on screen side stop working and the start menu opens up by pressing the button in the middle of navigational buttons!! rest of the keys dont work. power and camera keys still work!
i gave my phone a rest for 4 hours and when i turned it on it started working fine and then again after 5 minutes of use same problem. sometimes in the middle of use it automatically starts working again fine and then same problem comes and this keeps going on!!!
one of my workers at the office mishandled my phone (i think) he couldn't figure out how to slide open the phone and tried everything
so i cant rule out if its hardware or software problem???
please help!!
Hard reset your device and see if that solves the problem.
lol clown wats with u and hard resets? anyway yea try a hard reset or flash a new rom mabye
jsngrimm said:
lol clown wats with u and hard resets? anyway yea try a hard reset or flash a new rom mabye
Click to expand...
Click to collapse
Because sometimes...well most of the times, with a help thread request like yours are solved with a hard reset . Going by the book...(oohh and it was late last night by the way )
On another note, seems like your friend did mess some of your keys and probably hardware issue. Try and mess with some keys and see if they are not stuck.
In most situations it quicker and easier to reset the phone. Just thnk about it, you don't have the original OS to repair with and you don't really have a method of sending commands to the phone.