Ok, this has the be the weirdest bug I've ever found.
My camera was working fine, no problems at all. At night I turned the screen off as usual, and at morning I turned it on, nothing inbetween. When opening the camera App I found out there were 4 lines in the screen, sucks, cuz it seemed like the inner lens was scratched, so I had to take it to the vendor for warranty.
Actually a day after, the said lines disappeared all of a sudden, only to appear another day after, again, without anything I could have done to provoke it...
After taking a picture and zooming in, it seems like the lines are added "software-wise" and not as an hardware issue...
I've hard-resetted, installed different camera apps, different roms, hell, even a different radio, but still the problem persists for 3 days now.
I've attached a picture I've taken so you could see what I'm talking about, hopefully someone recognizes the issue and has a solution, 30 days for the phone to be repaired sucks
Thanks in advance, Esko.
http://esko.planetaclix.pt/GPS_001.jpg
Shameless bump
2 hours and you are bumping your own post?????? Shameless.
Ive suddenly got a line going down the middle of my cammera, it shows in the pictures also. Its now with HTC support waiting for a responce. It is considered a hardware fault from what Ive read on the subject. It shows as a red lin on pictures but a blueish line in the camera veiwfinder
Related
The camera autofocus indicator is supposed to turn green and then the pic will be taken. This happened the day i bought the cell. I changed to different shoot options and it worked.
At night i installed world card mobile, used it to recognise a business card. the autofocus feature worked and it recognised perfectly. i tried again with the same card, but this time the app hung and i had to do soft reset. I didnt use the camera again till the next day.
And thats when i realised that the autofocus feature was no longer working. The camera will make the focusing noise, the screen gets brighter, the navigation wheel lights up, but the white brackets do not turn green. Instead they display a red cross.
Having searched the forums, i found a few threads describing the same symptoms, but no solution. Someone mentioned using the camera application 6.01 from BEPEs rom... that didnt work for me.
I have done a hard reset using the original stock rom, latest shaks rom and duttys rom and bepes 0.99d rom... No relief...
Stock
ROM - 1.93.720.2 WWE
date - 8/7/08
Radio - 1.00.25.07
Protocol - 52.29.25.12G
DIAM140 64M
SPL-1.93.0000
I have the 2g EDGE only diamond.
Its under warranty, hopefully they will replace the cell, but i would prefer if a solution could be found. If possible, can some one who doesnt have this problem upload their camera.exe? Or am i being naive in assuming that simply replacing the camera.exe will solve my problems?
Thanks in advance,
Amith
Well, since you already tried to hard reset your device (multiple times even) and still it doesn't work, then you surely can rule out that it's a software problem...
I think you broke it my friend
If I was you I should go to the store where you got it since you have warrenty and all... One tip: flash your phone to the original rom (the rom you had when you bought it). If they see another rom on it, they probably won't help you
I had flashed it to the stock rom from the htc india site in the morning. Went to the shop in the afternoon. Today being a holiday, the shop was closed. Came back disappointed. Tried taking pics with the camera throughout the day. The focus only showed a red cross and the pics were clearly out of focus... And then...
It starts working again! On its on. I mean, I was hopeful something like this might happen, so I was trying taking pics every hour or so. And all of a sudden, the autofocus is back on. I took some 15 pics one after the other, only 1 pic [somewhere in between, dont remember which one] displayed the red cross, but even for that pic, the focus was proper...
The phone has had the stock rom for some 10 hours now. I dont know what caused the problem or what rectified it... I think i will play with it for a few more days, if it happens again, am going back to the shop.
Strange, eh??
strider.am said:
I had flashed it to the stock rom from the htc india site in the morning. Went to the shop in the afternoon. Today being a holiday, the shop was closed. Came back disappointed. Tried taking pics with the camera throughout the day. The focus only showed a red cross and the pics were clearly out of focus... And then...
It starts working again! On its on. I mean, I was hopeful something like this might happen, so I was trying taking pics every hour or so. And all of a sudden, the autofocus is back on. I took some 15 pics one after the other, only 1 pic [somewhere in between, dont remember which one] displayed the red cross, but even for that pic, the focus was proper...
The phone has had the stock rom for some 10 hours now. I dont know what caused the problem or what rectified it... I think i will play with it for a few more days, if it happens again, am going back to the shop.
Strange, eh??
Click to expand...
Click to collapse
I guess miracles do exist
Hope it stays in a working state! But you should go to the shop nonetheless, having it checked out... while you still have warranty
sonnybravo said:
I guess miracles do exist
Hope it stays in a working state! But you should go to the shop nonetheless, having it checked out... while you still have warranty
Click to expand...
Click to collapse
make sure u reflash the original SPL too, otherwise you warranty will be voided
mugglesquop said:
make sure u reflash the original SPL too, otherwise you warranty will be voided
Click to expand...
Click to collapse
Good point, 4got to mention that
as luck would have it, the autofocus aint working again... though there is some interesting news...
http://wmpoweruser.com/?p=3273
as per the above link, the touch pro received a minor rom upgrade that includes fixes for
The display of TouchFLO 3D sometimes may appear cracked.
When taking a picture, the auto focus function may malfunction in some circumstances.
In some circumstances, the preview screen will become black after taking picture.
In some circumstances, the device may hang while loading TouchFLO 3D.
Click to expand...
Click to collapse
is it possible to somehow find out what the fix was? maybe someone with a touch pro could download the rom and post its camera.exe?? maybe i should start a thread in the touch pro forum pointing to this post and request help there? what do you guys feel?
i took the cell to the vendor, he couldnt figure anything out. he said i was the first one to present this problem to him. the only option left for me is to take it to the service center where it will remain for atleast a week as per the vendor
Auto focus Polaris
I do have the same problme as you do. I tryed several things to repare this autofocus problem, but nothing is working! I m really disapointed in HTC. If they cant make a good auto focus, why do they try it!! I can't make good photos anymore with my Polaris, so i hope that this(touch pro file) will help to create a solution. I will not bring my polaris back to Htc because i dont want to lose all my progs and files!! Please find a solution !!! If it is a hardware problem HTC SUCKS!!!
Thanks for all!!
Hi, for the last few weeks I've been experiencing this annoying crap. My screen works just fine sometimes but there are moments during the day when the screen clicks itself, literally. It's like when you put your phone under water and try to tap the screen - it clicks completely different parts of the screen in a small period of time. For example, I start typing on Swype and suddenly the swyping line moves from A to B, then stays there for a second, moves to I and that happens even when I don't have my fingers on the screen! It's really annoying and I have no idea what could be causing it. The phone hasn't been damaged by water or by falling down. It's on stock ROM, no tweaks, locked bootloader (thanks Orange...). Could it be a hardware issue? I really don't feel like getting rid of my phone for 2 weeks (or more) for Sony to get it fixed
ziemny said:
Hi, for the last few weeks I've been experiencing this annoying crap. My screen works just fine sometimes but there are moments during the day when the screen clicks itself, literally. It's like when you put your phone under water and try to tap the screen - it clicks completely different parts of the screen in a small period of time. For example, I start typing on Swype and suddenly the swyping line moves from A to B, then stays there for a second, moves to I and that happens even when I don't have my fingers on the screen! It's really annoying and I have no idea what could be causing it. The phone hasn't been damaged by water or by falling down. It's on stock ROM, no tweaks, locked bootloader (thanks Orange...). Could it be a hardware issue? I really don't feel like getting rid of my phone for 2 weeks (or more) for Sony to get it fixed
Click to expand...
Click to collapse
Take a very close look at your screen for hairline fractures or signs of stress (odd colourations in a circular-like pattern). I ran into this issue when I damaged my first screen. Along the length of the fracture behavior would be very erratic, until eventually it stopped functioning and I had to replace it.
The anti-shatter film does help against shatters, but doesn't do much for fractures. I've also read that the screen can fracture itself. This is a very rare issue, but it's what happened to my first screen I suspect.
I should add that replacing the screen myself was an almost excruciating 3 hours of spudging and heating, but it is possible and could save you a couple hundred dollars. I would advise against it if you've never opened a phone before though, lots of glue and sensitive components.
The Bus From Speed said:
Take a very close look at your screen for hairline fractures or signs of stress (odd colourations in a circular-like pattern). I ran into this issue when I damaged my first screen. Along the length of the fracture behavior would be very erratic, until eventually it stopped functioning and I had to replace it.
The anti-shatter film does help against shatters, but doesn't do much for fractures. I've also read that the screen can fracture itself. This is a very rare issue, but it's what happened to my first screen I suspect.
I should add that replacing the screen myself was an almost excruciating 3 hours of spudging and heating, but it is possible and could save you a couple hundred dollars. I would advise against it if you've never opened a phone before though, lots of glue and sensitive components.
Click to expand...
Click to collapse
I've had a screen protector since day 1 and I removed it only 2 days ago, cause I thought it was causing the problems. I have never opened this certain phone but I have experience replacing screens in other Xperias. The question is if it's really hardware related or maybe there's a software fix for that. If it's the hardware, I'd send the phone to my provider to have it replaced under warranty
ziemny said:
I've had a screen protector since day 1 and I removed it only 2 days ago, cause I thought it was causing the problems. I have never opened this certain phone but I have experience replacing screens in other Xperias. The question is if it's really hardware related or maybe there's a software fix for that. If it's the hardware, I'd send the phone to my provider to have it replaced under warranty
Click to expand...
Click to collapse
There's a calibration program floating around called st21i calibrate. I haven't used it myself as it appears to be tailored for issues I've never experienced, but it may help if the issue is software related. It may also do nothing as it seems like it's more for lag issues but ya don't know until ya know.
http://talk.sonymobile.com/t5/Xperia-miro-Xperia-tipo-tipo/TIPO-TOUCHSCREEN-FIX-PATCH-HERE/td-p/262920
So I went to take a picture today and noticed a black mark on my camera (not the actual one bjt when I open it) I looked st the physical camera and its clean no searches marks or dirty. I cleaned it anyway and the mark persisted. I've tried 4 camera apps, 5 backups (Nandroid) and I can't figure out why it's there. It only showed up this morning and I'm out of ideas.
Does anyone else have this issue, or has anyone had this happen to them before?
I'm going to call moto for a RMA later tonight but I wanted to check here first. There's a picture down below of the issue its in the upper left corner. Enjoy the random poorly taken photos of the issue.
Edit: this issue doesn't exist in video mode, so it must be a software problem. Ill try restoring to stock and see if the issue persists.
Have you contacted the developer of the ROM you're using? Try looking through the forum of it and see if this is an issue for others as well. Other than that, re-flashing the rom would seem to be the best course.
I have the exact same problem before on my Xperia Z camera. It was the camera sensor, probably dust. Had to send my phone in to have the camera module changed.
Edit : I guess you better RMA your phone.
celeriL said:
I have the exact same problem before on my Xperia Z camera. It was the camera sensor, probably dust. Had to send my phone in to have the camera module changed.
Edit : I guess you better RMA your phone.
Click to expand...
Click to collapse
I was hoping I wouldn't have to RMA it, but its rather annoying when I take pictures. I'll give moto a call on Monday.
Just noticed this random black spot on mine as well. Came here to see if I was alone.
dtblair24 said:
Just noticed this random black spot on mine as well. Came here to see if I was alone.
Click to expand...
Click to collapse
I tried everything from flashing the stock image to cleaning the lens with my old DSLR lens cleaning kit. The spot wouldn't go away so I RMA'd it.
So did you get the phone replaced?
same thing happened to me but i had a larger one. already got a replacement (new seal) and sent the old one back today. Just waiting for my reimbursement deductible.
I received a new Tablet from GeekBuying a few days ago.
at first when i tried to start it is showed no picture.
but the i noticed that if i move it around or touch it here and there it will show a fleeting picture.
sometimes the picture will stay for a few seconds and then when i move it it is gone, some weird blinking and screen noise.
I made a video of it still with the factory sticker on it's screen and contacted geekbuying customer's support.
They emailed me back and asked for the ID number of the tablet so they can give me a new firmware that will solve this problem.
I on my part told them that this not looks like a firmware problem because it behaves like something is loose or broken on the inside , and with movements get displaced and shows different screen picture or no picture.
since then 5 days passed and GeekBuying did not even bother getting back to me with answers.
here is the video that shows the problem:
does it sounds or looks like a firmware problem???
does this look like something fixable at home ?
Thanks
Whenever I try to use the rear camera the display turns black while only showing the HUD. The HUD works fine, but the camera doesn't work at all. Nothing is blocking it either.
When switching camera modes (to manual mode for example), an error pops up saying that the "camera is not available"
IMPORTANT NOTE: The front facing camera is working perfectly fine.
Things I tried to do (aside from shipping it for repair):
1. Android repair via the PC companion software
2. Internal reset
3. Safe mode
4. Clearing cache files for the built-in camera app
5. Installing an alternative camera app (the built-in one was disabled)
6. downgrade and upgrade
7.change camera for new one (tested)
I had same situation with regular Z3. Someone brings it to service where I'm working and my first think was camera fault but changing camera didn't fix it. Near camera connection You can see some small capacitors, we call it filters. It looks like capacitors but it's soldered not only on opposite sides but 2 points on both sides. In regular Z3 there was 5 elements like this to change and after that camera starts working. I don't remember how exactly it's made in Z3c but it's really possible that it's the same issue and same way to fix it.
One more thing, if You can check one one more camera to exclude camera itself cause most issues like this are caused by faulty camera. I had many phones (most Z1 and Z1c) with this issue and changing camera always was the solution.
Good luck.
Same Here. Need help too.
Sent from my D5803 using XDA Free mobile app
I have three cameras and two z3c, I interchange camera and phone and always the same result
At this moment I don't have any Z3c to disassembly (except mu own but under warranty) to check where those capacitors are but if You could take a picture of camera connector on motherboard and near area I can mark which one should change.
@Chamelleon
Main camera not working
I have the same issue with my Z3 compact. The issue started happening on the 11th month of my one year warranty, I sent it for repair (14 business days y + shipping time back and forth). It came back with the same issue. Sent it back right away. After another three weeks without my phone, I got it back. Guess what? EXACT SAME ISSUE!
I called their support line explaining what happened, the guy told me that there is nothing they can do about it since my warranty expired. Of course they didn't have in consideration that I sent my phone before it expired and it took about seven weeks back and forth. There wasn't any sort of damage on my phone, was never dropped or damaged in any way, I never submerged it even if in theory, that would be ok. The report said "it has reviewed the functioning of the unit, unfortunately the defect is in the PCB so it is not able to undergo repairs to it."
The guy on the phone told me what he thought the report meant. It means there is damage on the main board(not caused by me) and the one year warranty manufacturer warranty department won't repair it. Maybe, if I had bought the 2 year "extended" warranty, they could do something about it. I asked if the issue is that my one year warranty was expired or if it is something that they just don't fix unless you get the "extended" warranty. He couldn't answer me and the only thing he said was "is there anything else I can help you with?"
From what I understood, there are two completely different departments, the one year manufacturer warranty that only cover some things. Not even sure what, because if it's broken screen, water damage or any physical abuse, they won't fix it. If it's a problem with the main board or PCB, they won't fix it either. It is a mystery to me what gets fixed in that department. The other department is the 2 year extended warranty. I'm not sure what they are willing to fix there, but from what they guy on the phone told me, it's more than the one year regular warranty.
Long story short, after two trips to FedEx, at least 8 hours total on phone calls, more than 7 weeks without my phone, I ended where I started. Sorry Sony, never again. Worst customer support I have ever experienced.
At this photo I can see only 4 of this capacitors and marked it, maybe it should be four or one I missed cause quality. Anyway regular Z3 has 5 like this and after changing all 5 camera start working again. You can desolder it from most Sony phones, I used capacitors from MK16 (Xperia Pro). So find some Sony board with capacitors like this and ask someone with good hot air solder station (if You don't have one) to change it.
Any news to this problem? I bought used Z3C with black rear camera problem because it was cheap. (Yes, the front facing camera is working perfectly fine). So far I have only tried software fixes and obviously they didn't help. I ordered new camera module from ebay and I'm now waiting for it. Has anyone tried soldering new capacitors if the new camera module doesn't help?
EDIT: Here is another thead with same problem: http://forum.xda-developers.com/z3-compact/help/rear-camera-hardware-detected-black-t3231509
As I said I've done it only in regular Z3 but If You gonna try give me some info is this solution is also working in Z3c case.
Chamelleon said:
As I said I've done it only in regular Z3 but If You gonna try give me some info is this solution is also working in Z3c case.
Click to expand...
Click to collapse
I'm still waiting for new camera module. If the new module is not working I will try soldering new capacitors. I will keep you up to date here .
Any news??
Completely forgot to post this, hope it help someone. I made the same thing with black camera on my Z3c. After I broke audio port in my Z3c and had to send it to warranty I took my gf phone, Z3c also. I restored my TWRP backup to her phone and all except camera was working. Camera was completely black but only main, front was OK. After that I was afraid that it's another hardware problem like Yours but after reflashing to stock problem gone. I repeated it few times to check if I'm right and I was. After flashing backup from another phone even without TA and Kernel backup there is a problem with camera.
So I was wrong saying it's only hardware problem. If anyone still has this issue and didn't reflashed his phone check it first.
@Chamelleon yes it's somehow a software problem (if we could say that ). For me i did fix it.
I did a Nandroid backup for my black Z3 compact (camera works properly) an restored it on my new White Z3 compact (also camera woks fine). after restoring the white z3c rear camera shows black screen, the front one is good.
=> i did a format factory reset : didn't work.
=> flashed a TFT file : didn't work.
=> flashed a D5803_23.4.A.1.232_Customized FR.ftf : IT WORKS !
and then i remembered that my phone was from "SFR" , a french network provider.
i hope this helps also
Edit: too new account, would be nice if a mod unlocks the posting of the direct image links and fixes the links - I think they are useful as this is a common problem and i already invested hours translating russian and documenting my research nobody else should have to do it
for me it was a hardware problem after dropping it.. I even changed the camera module.
Did some reseach, russian sites have some input:
Layout1: directupload.net/file/d/4472/9andayji_jpg.htm
Layout2: directupload.net/file/d/4472/vzvgbqqo_jpg.htm
It was loose, but when i tried to push it down with a hot metal to "solder" it, at some point it jumped away and was lost because it is so tiny!
Missing part: directupload.net/file/d/4472/qmut35qt_jpg.htm
The russian site suggest this soldering of bridges, however its not clear to me if they mean one of this electronic pieces (4pins each) or also the lower one.
Russian: directupload.net/file/d/4472/ag43kmda_jpg.htm
The question is now how these (likely) filters (because so close to the camera have to be bridges, it seemed to have worked for some russians:
Pins: directupload.net/file/d/4472/k86j53hr_png.htm
Not sure if there are 4 indipendend pins or if for those small footprints of electronic devices they use only the edges and then they have the same signal.
I was not able to see any text written on those two things, however i didnt have any magnifying glass.
basmok said:
Edit: too new account, would be nice if a mod unlocks the posting of the direct image links and fixes the links - I think they are useful as this is a common problem and i already invested hours translating russian and documenting my research nobody else should have to do it
for me it was a hardware problem after dropping it.. I even changed the camera module.
Did some reseach, russian sites have some input:
Layout1: directupload.net/file/d/4472/9andayji_jpg.htm
Layout2: directupload.net/file/d/4472/vzvgbqqo_jpg.htm
It was loose, but when i tried to push it down with a hot metal to "solder" it, at some point it jumped away and was lost because it is so tiny!
Missing part: directupload.net/file/d/4472/qmut35qt_jpg.htm
The russian site suggest this soldering of bridges, however its not clear to me if they mean one of this electronic pieces (4pins each) or also the lower one.
Russian: directupload.net/file/d/4472/ag43kmda_jpg.htm
The question is now how these (likely) filters (because so close to the camera have to be bridges, it seemed to have worked for some russians:
Pins: directupload.net/file/d/4472/k86j53hr_png.htm
Not sure if there are 4 indipendend pins or if for those small footprints of electronic devices they use only the edges and then they have the same signal.
I was not able to see any text written on those two things, however i didnt have any magnifying glass.
Click to expand...
Click to collapse
So I changed my camera because I thought it was a hardware failure (tried every other method before: going back to stock, wiping camera files etc.) and it STILL is black. Did you have any success with your camera?
mrfrantastic said:
So I changed my camera because I thought it was a hardware failure (tried every other method before: going back to stock, wiping camera files etc.) and it STILL is black. Did you have any success with your camera?
Click to expand...
Click to collapse
Try flashing stock ROM based on your country as i mentioned up.
mrfrantastic said:
So I changed my camera because I thought it was a hardware failure (tried every other method before: going back to stock, wiping camera files etc.) and it STILL is black. Did you have any success with your camera?
Click to expand...
Click to collapse
Me not (also changed the HW cam), the guys on the russian site yes (even with other similar sony).
Just check if there is something loose, maybe you are lucky and its a software problem *fingers crossed*. To me it happend exactly after dropping (and changing the screen which went without problems) so I was quite sure its HW based.
basmok said:
Me not (also changed the HW cam), the guys on the russian site yes (even with other similar sony).
Just check if there is something loose, maybe you are lucky and its a software problem *fingers crossed*. To me it happend exactly after dropping (and changing the screen which went without problems) so I was quite sure its HW based.
Click to expand...
Click to collapse
Hi basmok,
First off thanks for the research and for the pictures!
I have a similar story, phone was dropped, rear camera won't work, tried different ROMs without any luck then took phone apart and saw that one of the four tiny capacitors
just fell off and now it's MIA...
The last pic from your post (directupload.net/file/d/4472/k86j53hr_png.htm) which I assume shows the soldering of the bridge doesn't seem to work...
Do you still have that pic?
Also did you make any progress on the camera fix or gave up?
Thanks,
Ati
AtiGala said:
Hi basmok,
Do you still have that pic?
Also did you make any progress on the camera fix or gave up?
Thanks,
Ati
Click to expand...
Click to collapse
You were lucky, they were already in the recycle bin and deleted on the camera. Best I could do picturewise, i dont have a macro lens. Here we go, added all to imgurl so hopefully they survive longer: http://imgur.com/a/Of1DY
And no, didnt make any progress as i dont know what component they are. Normally all components have lasered some code but not sure if its just too tiny for my eyes or if they dont have it. I was a bit unlucky as i didnt have a soldering tool, so i tried it by pushing the pin down with a paperclip which i headed with a lighter --- well it jumped away and was not the best approach