Database Develop

[Help] Main Camera "Bugged

Ok, this has the be the weirdest bug I've ever found.
My camera was working fine, no problems at all. At night I turned the screen off as usual, and at morning I turned it on, nothing inbetween. When opening the camera App I found out there were 4 lines in the screen, sucks, cuz it seemed like the inner lens was scratched, so I had to take it to the vendor for warranty.
Actually a day after, the said lines disappeared all of a sudden, only to appear another day after, again, without anything I could have done to provoke it...
After taking a picture and zooming in, it seems like the lines are added "software-wise" and not as an hardware issue...
I've hard-resetted, installed different camera apps, different roms, hell, even a different radio, but still the problem persists for 3 days now.
I've attached a picture I've taken so you could see what I'm talking about, hopefully someone recognizes the issue and has a solution, 30 days for the phone to be repaired sucks
Thanks in advance, Esko.
http://esko.planetaclix.pt/GPS_001.jpg

Shameless bump

2 hours and you are bumping your own post?????? Shameless.

Ive suddenly got a line going down the middle of my cammera, it shows in the pictures also. Its now with HTC support waiting for a responce. It is considered a hardware fault from what Ive read on the subject. It shows as a red lin on pictures but a blueish line in the camera veiwfinder

[Q] Offset Camera Lens

Well I've just received by phone back from HTC repair, and first thing I notice is the camera lens is offset in the case. I'm wondering if its possible this will have any effect in the long term, but the first thing I noticed was it wouldn't focus. Odd thing is once I upgraded to a KitKat rom, all my camera issues disappeared.
Has anyone else had something similar to this? I only ask because I'm trying to avoid being another two weeks without a phone and having to pay shipping.

emailer33 said:
Well I've just received by phone back from HTC repair, and first thing I notice is the camera lens is offset in the case. I'm wondering if its possible this will have any effect in the long term, but the first thing I noticed was it wouldn't focus. Odd thing is once I upgraded to a KitKat rom, all my camera issues disappeared.
Has anyone else had something similar to this? I only ask because I'm trying to avoid being another two weeks without a phone and having to pay shipping.
Click to expand...
Click to collapse
Your phone is perfectly fine. Your camera is only compatible with the newer firmware. My phone does the same thing on the 1.29 firmware. About the lens not being in the center, that's how they replace all the cameras, so nothing can be done about it, it doesn't impact performance
Sent from my iPod touch using Tapatalk

Thank you. I was S-OFF before sending it in, and put on the original RUU and put it back to S-ON. I wouldn't have guessed about the camera, thank you for putting my concern to rest, this way I won't be without my phone for so long.

Rear camera turn black when use it

Whenever I try to use the rear camera the display turns black while only showing the HUD. The HUD works fine, but the camera doesn't work at all. Nothing is blocking it either.
When switching camera modes (to manual mode for example), an error pops up saying that the "camera is not available"
IMPORTANT NOTE: The front facing camera is working perfectly fine.
Things I tried to do (aside from shipping it for repair):
1. Android repair via the PC companion software
2. Internal reset
3. Safe mode
4. Clearing cache files for the built-in camera app
5. Installing an alternative camera app (the built-in one was disabled)
6. downgrade and upgrade
7.change camera for new one (tested)

I had same situation with regular Z3. Someone brings it to service where I'm working and my first think was camera fault but changing camera didn't fix it. Near camera connection You can see some small capacitors, we call it filters. It looks like capacitors but it's soldered not only on opposite sides but 2 points on both sides. In regular Z3 there was 5 elements like this to change and after that camera starts working. I don't remember how exactly it's made in Z3c but it's really possible that it's the same issue and same way to fix it.
One more thing, if You can check one one more camera to exclude camera itself cause most issues like this are caused by faulty camera. I had many phones (most Z1 and Z1c) with this issue and changing camera always was the solution.
Good luck.

Same Here. Need help too.
Sent from my D5803 using XDA Free mobile app

I have three cameras and two z3c, I interchange camera and phone and always the same result

At this moment I don't have any Z3c to disassembly (except mu own but under warranty) to check where those capacitors are but if You could take a picture of camera connector on motherboard and near area I can mark which one should change.

@Chamelleon

Main camera not working
I have the same issue with my Z3 compact. The issue started happening on the 11th month of my one year warranty, I sent it for repair (14 business days y + shipping time back and forth). It came back with the same issue. Sent it back right away. After another three weeks without my phone, I got it back. Guess what? EXACT SAME ISSUE!
I called their support line explaining what happened, the guy told me that there is nothing they can do about it since my warranty expired. Of course they didn't have in consideration that I sent my phone before it expired and it took about seven weeks back and forth. There wasn't any sort of damage on my phone, was never dropped or damaged in any way, I never submerged it even if in theory, that would be ok. The report said "it has reviewed the functioning of the unit, unfortunately the defect is in the PCB so it is not able to undergo repairs to it."
The guy on the phone told me what he thought the report meant. It means there is damage on the main board(not caused by me) and the one year warranty manufacturer warranty department won't repair it. Maybe, if I had bought the 2 year "extended" warranty, they could do something about it. I asked if the issue is that my one year warranty was expired or if it is something that they just don't fix unless you get the "extended" warranty. He couldn't answer me and the only thing he said was "is there anything else I can help you with?"
From what I understood, there are two completely different departments, the one year manufacturer warranty that only cover some things. Not even sure what, because if it's broken screen, water damage or any physical abuse, they won't fix it. If it's a problem with the main board or PCB, they won't fix it either. It is a mystery to me what gets fixed in that department. The other department is the 2 year extended warranty. I'm not sure what they are willing to fix there, but from what they guy on the phone told me, it's more than the one year regular warranty.
Long story short, after two trips to FedEx, at least 8 hours total on phone calls, more than 7 weeks without my phone, I ended where I started. Sorry Sony, never again. Worst customer support I have ever experienced.

At this photo I can see only 4 of this capacitors and marked it, maybe it should be four or one I missed cause quality. Anyway regular Z3 has 5 like this and after changing all 5 camera start working again. You can desolder it from most Sony phones, I used capacitors from MK16 (Xperia Pro). So find some Sony board with capacitors like this and ask someone with good hot air solder station (if You don't have one) to change it.

Any news to this problem? I bought used Z3C with black rear camera problem because it was cheap. (Yes, the front facing camera is working perfectly fine). So far I have only tried software fixes and obviously they didn't help. I ordered new camera module from ebay and I'm now waiting for it. Has anyone tried soldering new capacitors if the new camera module doesn't help?
EDIT: Here is another thead with same problem: http://forum.xda-developers.com/z3-compact/help/rear-camera-hardware-detected-black-t3231509

As I said I've done it only in regular Z3 but If You gonna try give me some info is this solution is also working in Z3c case.

Chamelleon said:
As I said I've done it only in regular Z3 but If You gonna try give me some info is this solution is also working in Z3c case.
Click to expand...
Click to collapse
I'm still waiting for new camera module. If the new module is not working I will try soldering new capacitors. I will keep you up to date here .

Any news??

Completely forgot to post this, hope it help someone. I made the same thing with black camera on my Z3c. After I broke audio port in my Z3c and had to send it to warranty I took my gf phone, Z3c also. I restored my TWRP backup to her phone and all except camera was working. Camera was completely black but only main, front was OK. After that I was afraid that it's another hardware problem like Yours but after reflashing to stock problem gone. I repeated it few times to check if I'm right and I was. After flashing backup from another phone even without TA and Kernel backup there is a problem with camera.
So I was wrong saying it's only hardware problem. If anyone still has this issue and didn't reflashed his phone check it first.

@Chamelleon yes it's somehow a software problem (if we could say that ). For me i did fix it.
I did a Nandroid backup for my black Z3 compact (camera works properly) an restored it on my new White Z3 compact (also camera woks fine). after restoring the white z3c rear camera shows black screen, the front one is good.
=> i did a format factory reset : didn't work.
=> flashed a TFT file : didn't work.
=> flashed a D5803_23.4.A.1.232_Customized FR.ftf : IT WORKS !
and then i remembered that my phone was from "SFR" , a french network provider.
i hope this helps also

Edit: too new account, would be nice if a mod unlocks the posting of the direct image links and fixes the links - I think they are useful as this is a common problem and i already invested hours translating russian and documenting my research nobody else should have to do it
for me it was a hardware problem after dropping it.. I even changed the camera module.
Did some reseach, russian sites have some input:
Layout1: directupload.net/file/d/4472/9andayji_jpg.htm
Layout2: directupload.net/file/d/4472/vzvgbqqo_jpg.htm
It was loose, but when i tried to push it down with a hot metal to "solder" it, at some point it jumped away and was lost because it is so tiny!
Missing part: directupload.net/file/d/4472/qmut35qt_jpg.htm
The russian site suggest this soldering of bridges, however its not clear to me if they mean one of this electronic pieces (4pins each) or also the lower one.
Russian: directupload.net/file/d/4472/ag43kmda_jpg.htm
The question is now how these (likely) filters (because so close to the camera have to be bridges, it seemed to have worked for some russians:
Pins: directupload.net/file/d/4472/k86j53hr_png.htm
Not sure if there are 4 indipendend pins or if for those small footprints of electronic devices they use only the edges and then they have the same signal.
I was not able to see any text written on those two things, however i didnt have any magnifying glass.

basmok said:
Edit: too new account, would be nice if a mod unlocks the posting of the direct image links and fixes the links - I think they are useful as this is a common problem and i already invested hours translating russian and documenting my research nobody else should have to do it
for me it was a hardware problem after dropping it.. I even changed the camera module.
Did some reseach, russian sites have some input:
Layout1: directupload.net/file/d/4472/9andayji_jpg.htm
Layout2: directupload.net/file/d/4472/vzvgbqqo_jpg.htm
It was loose, but when i tried to push it down with a hot metal to "solder" it, at some point it jumped away and was lost because it is so tiny!
Missing part: directupload.net/file/d/4472/qmut35qt_jpg.htm
The russian site suggest this soldering of bridges, however its not clear to me if they mean one of this electronic pieces (4pins each) or also the lower one.
Russian: directupload.net/file/d/4472/ag43kmda_jpg.htm
The question is now how these (likely) filters (because so close to the camera have to be bridges, it seemed to have worked for some russians:
Pins: directupload.net/file/d/4472/k86j53hr_png.htm
Not sure if there are 4 indipendend pins or if for those small footprints of electronic devices they use only the edges and then they have the same signal.
I was not able to see any text written on those two things, however i didnt have any magnifying glass.
Click to expand...
Click to collapse
So I changed my camera because I thought it was a hardware failure (tried every other method before: going back to stock, wiping camera files etc.) and it STILL is black. Did you have any success with your camera?

mrfrantastic said:
So I changed my camera because I thought it was a hardware failure (tried every other method before: going back to stock, wiping camera files etc.) and it STILL is black. Did you have any success with your camera?
Click to expand...
Click to collapse
Try flashing stock ROM based on your country as i mentioned up.

mrfrantastic said:
So I changed my camera because I thought it was a hardware failure (tried every other method before: going back to stock, wiping camera files etc.) and it STILL is black. Did you have any success with your camera?
Click to expand...
Click to collapse
Me not (also changed the HW cam), the guys on the russian site yes (even with other similar sony).
Just check if there is something loose, maybe you are lucky and its a software problem *fingers crossed*. To me it happend exactly after dropping (and changing the screen which went without problems) so I was quite sure its HW based.

basmok said:
Me not (also changed the HW cam), the guys on the russian site yes (even with other similar sony).
Just check if there is something loose, maybe you are lucky and its a software problem *fingers crossed*. To me it happend exactly after dropping (and changing the screen which went without problems) so I was quite sure its HW based.
Click to expand...
Click to collapse
Hi basmok,
First off thanks for the research and for the pictures!
I have a similar story, phone was dropped, rear camera won't work, tried different ROMs without any luck then took phone apart and saw that one of the four tiny capacitors
just fell off and now it's MIA...
The last pic from your post (directupload.net/file/d/4472/k86j53hr_png.htm) which I assume shows the soldering of the bridge doesn't seem to work...
Do you still have that pic?
Also did you make any progress on the camera fix or gave up?
Thanks,
Ati

AtiGala said:
Hi basmok,
Do you still have that pic?
Also did you make any progress on the camera fix or gave up?
Thanks,
Ati
Click to expand...
Click to collapse
You were lucky, they were already in the recycle bin and deleted on the camera. Best I could do picturewise, i dont have a macro lens. Here we go, added all to imgurl so hopefully they survive longer: http://imgur.com/a/Of1DY
And no, didnt make any progress as i dont know what component they are. Normally all components have lasered some code but not sure if its just too tiny for my eyes or if they dont have it. I was a bit unlucky as i didnt have a soldering tool, so i tried it by pushing the pin down with a paperclip which i headed with a lighter --- well it jumped away and was not the best approach

Camera problem

Hi guys, i've been using P10 for 4 months, everything was fine until today, today my back camera become blurry, when im taking pics black and white its all good, but normal pictures become blurry. Did somebody had that problem?

Assume you have given the lenses a wipe? Could be the colour shooter has grime or scratch or something on it?

Yeah i wiped them, funny thing is that one for black and white has scratch, and this one is fine, there is nothing on it, yesterday it worked just fine.

Exactly the same problem here!.
No scratches on the lens either.
I ordered a replacement lent assembly and fitted it. = Same problem.
Tried deleting cache for camera and hard rebooting/resetting phone to factory = Same problem.
It definitely isn't the outer lens as i stripped the phone(removed outer back lens) and the camera is blurry in colour mode still.
Very very rarely it starts working again briefly, but will go blurry again quickly. It is frustrating. I have fitted 2 lens's thinking the first must be faulty. The costs are adding up.
I have just rooted my phone, now i need to work out how to flash it! I hope flashing will solve it. If not its going to be a main motherboard issue i suspect.

Same problem here for months. I replaced two cameras already... Any news on this from someone? Maybe a software problem? I didn't update for months, because I was too lazy to manage rooting again.

Question PSA Check Your Camera

My main camera recently became faulty. Image preview and photos were blurry as hell. Wide angle etc was unaffected. I thought it may be a software issue however hitting the phone temporarily fixed it... Until the next time I opened the app.
My network O2 in the UK have accepted this as a repair fault and are issuing me with a NEW device, not repairing mine and sending it back.
All I'll say is check your camera's...

ephumuris said:
My main camera recently became faulty. Image preview and photos were blurry as hell. Wide angle etc was unaffected. I thought it may be a software issue however hitting the phone temporarily fixed it... Until the next time I opened the app.
My network O2 in the UK have accepted this as a repair fault and are issuing me with a NEW device, not repairing mine and sending it back.
All I'll say is check your camera's...
Click to expand...
Click to collapse
You mean to tell us to hit our phones once or twice to see if an issue will appear? haha
Your camera was not well connected to the motherboard and that is why it was malfunctioning and hitting fixed it. That, or the cable connection within the camera was faulty.
Regardless, good that you got a new piece without any hassle. If it was out of warranty that would likely have been an easy fix by someone who has half a brain when it comes to repairs.

babyboy3265 said:
You mean to tell us to hit our phones once or twice to see if an issue will appear? haha
Your camera was not well connected to the motherboard and that is why it was malfunctioning and hitting fixed it. That, or the cable connection within the camera was faulty.
Regardless, good that you got a new piece without any hassle. If it was out of warranty that would likely have been an easy fix by someone who has half a brain when it comes to repairs.
Click to expand...
Click to collapse
No sorry if it wasn't clear. Basically the auto focus is faulty.... Hitting the phone kind of knocks it or kicks it back into life.
I'm not the only one with the issue there's a few on Samsung's own forums with the same problem.
I'm hoping it was just a lose connection and my replacement will be all good when it arrives.

I have the same problem after the August security update. Thought that last update from few days ago will fix the issue. My problem is with the zoom. Everything more than x9.9 doesn't work anymore. Doesn't automatically focus. If i come down to 9.9 is clear. Everything more is blurry.

August update and camera is fine so I will not be hitting my phone to fix it

For me August update started the problem.

This post makes me laugh because I've had this problem since I first got my S21U lol. The only solution for me has been to take pictures in really bright environments if I'm trying to get results with high quality and better focus.

Hello,
I also have a problem with the camera. When I am in video mode, a lot of times my stabilization stop working and when I love my phone it is shaky. I assuming that I have a problem with EIS beacuse when I turn stabilization off in the setting it is quite better.
Does anybody have similar problem?
I am one the last update, but the problem was present before last update.

ephumuris said:
My main camera recently became faulty. Image preview and photos were blurry as hell. Wide angle etc was unaffected. I thought it may be a software issue however hitting the phone temporarily fixed it... Until the next time I opened the app.
My network O2 in the UK have accepted this as a repair fault and are issuing me with a NEW device, not repairing mine and sending it back.
All I'll say is check your camera's...
Click to expand...
Click to collapse
thats your camera's OIS thatts effed up, tthis happened to my otherphone oneplus 3 years ago, i eventually sold it off before it got worse, id say you should get the module replaced under warranty. its definitely a hardware issue,

Update on this... My network acknowledged this as faulty and I got a replacement device.
Camera is fine so far on this one on latest update. I don't believe it is software causing this as a factory reset didn't fix it. Got to be a hardware fault.

Does dropping the phone count ?

Yes I'd be inclined to agree it's hardware now after installing AUHB update. Op how did you get O2 to agree a new device wasn't the repair option available

Yeah I'm experiencing this. It's SUPER frustrating. Just doesn not focus
Stuck on the July update here in Aus (was hoping the aug up would fix it but doesn't sound like it here )

Yeah I thought that but it's unchanged in the last update. The 103 MP camera is shocking currently. The wide angle a bit better maybe but in all modes it's not great. As it's in warranty they can repair it. First phone I've had to send in for repair since my HTC one M7. Still if needs be