Related
Happy New year to everybody...
Mine has started off bad, I just returned from my X-mas/New year break and I can no longer sync, install or uninstall programs ?
when I connect my PDA to the PC it sees it, but it can't sync, if I go to remove/add programs it shows empty nothing installed.
I can even brows the PDA but I can't copy files to or from it?
I'm lost, can anyone help me out on this I really don't want to do a hard reset.
Thanks.
Anyone.........?
tryed to reinstall active-sync?
did you installed some program has to do with network (kind of ftp-server or something else that uses some ports in you network-config)
i had the problem with filezilla ftp-server, using port 990 for ssl-authentification.
the problem was, active-sync also uses this port, but filezilla starting as service was bound to this, so AS could not work.
edi said:
tryed to reinstall active-sync?
did you installed some program has to do with network (kind of ftp-server or something else that uses some ports in you network-config)
i had the problem with filezilla ftp-server, using port 990 for ssl-authentification.
the problem was, active-sync also uses this port, but filezilla starting as service was bound to this, so AS could not work.
Click to expand...
Click to collapse
Hi Edi, No I haven't installed anything, but I think my problem might be something else (worse), I just realised that I can no longer copy move or delete files from either the PDA or the MC, I get an "access is denied" error.
Anyone have any idea what might have caused this? and better still, is there a fix.
I seem to be repeating myself lately with this answer, so I apologise if it seems down-right obvious, but have you ensured you have the latest version of ActiveSync/Windows Mobile Device Centre?
The reason I ask this is because I too was experiencing Sync problems using WMDV, but realised I didn't have the latest version (it doesn't automatically update with Windows Update, WTF?). Windows Mobile 6 is obviously programmed slightly different from revious versions, so updating Sync software is a simple step that's often missed...
Audio said:
I seem to be repeating myself lately with this answer, so I apologise if it seems down-right obvious, but have you ensured you have the latest version of ActiveSync/Windows Mobile Device Centre?
The reason I ask this is because I too was experiencing Sync problems using WMDV, but realised I didn't have the latest version (it doesn't automatically update with Windows Update, WTF?). Windows Mobile 6 is obviously programmed slightly different from revious versions, so updating Sync software is a simple step that's often missed...
Click to expand...
Click to collapse
Hi Audio,
Thanks for the reply, but I do have the latest version and I never had a problem with it until this week.
Just so i can try and help, what is it you are using Dave? AS or WMDV?
Audio said:
Just so i can try and help, what is it you are using Dave? AS or WMDV?
Click to expand...
Click to collapse
Hi Audio, I use both, AS at work and WMDV at home, both used to work fine.
And do you experience the issue on both?
EDIT: Apparently, there may be a problem with ActiveSync 4.5. Just take a look at this list of complaints about it lol.
One user stated:
"I was using AS4.2 with my ETen M700, everything was fine. I wanted to upgrade to WM6 and teh instructions said I needed to use AS4.5 I installed it and tried to connect my device - disaster! The rapimgr.exe process runs at 99% and slows the computer to a crawl.
After 3 attempts, I uninstalled it, and re-installed AS4.2 (available from www.microsoft.com) and now things are working again. "
This may be worth doing to see if this soilves your problem...
Audio said:
And do you experience the issue on both?
Click to expand...
Click to collapse
Yes I have tried it on three different machines, I can see the PDA but it won't sync or let me move or copy files.
It look like I might have to do a hard reset, but I'm hoping not
Also, a chap on a premium (you have to pay for support!) site said the following, which seems slightly similar:
"I've been using ActiveSync for a while now to sync outlook up to my motorola q. For some strange reason it's stopped working. The connection takes place, you get the little signal saying that ActiveSync picks up on it, the "Connecting" message, followed by the "Synchronizing" message... and nothing. It just hangs there. I've reinstalled ActiveSync and Outlook and did a hard reset on the phone. I'm convinced the issue is with the desktop, if I take the same PDA home, I'm able to sync up with my PC there. Does anyone know what happens during the Synchronizing phase and what could be possibly causing it to hang? ActiveSync 4.5 is a new beast, solutions to the older versions don't seem to apply.
If I hit the Stop button, ActiveSync hangs on the "Stopping" message and ActiveSync on the phone becomes unresponsive until I unplug the cable."
So even a Hard reset didn't solve this guys problems...
I would recommend uninstalling AS 4.5 from your machine, and installing 4.2. Reason being, i believe you need your phone connected to the computer when you install syncing software, so it more than likely "fiddles" with some very well hidden settings on the device. If this is the case, 4.5 may have [email protected] it up, but 4.2 may be your savior.
If you decide to give it a go, let us know how it goes...
Audio said:
Also, a chap on a premium (you have to pay for support!) site said the following, which seems slightly similar:
"I've been using ActiveSync for a while now to sync outlook up to my motorola q. For some strange reason it's stopped working. The connection takes place, you get the little signal saying that ActiveSync picks up on it, the "Connecting" message, followed by the "Synchronizing" message... and nothing. It just hangs there. I've reinstalled ActiveSync and Outlook and did a hard reset on the phone. I'm convinced the issue is with the desktop, if I take the same PDA home, I'm able to sync up with my PC there. Does anyone know what happens during the Synchronizing phase and what could be possibly causing it to hang? ActiveSync 4.5 is a new beast, solutions to the older versions don't seem to apply.
If I hit the Stop button, ActiveSync hangs on the "Stopping" message and ActiveSync on the phone becomes unresponsive until I unplug the cable."
So even a Hard reset didn't solve this guys problems...
I would recommend uninstalling AS 4.5 from your machine, and installing 4.2. Reason being, i believe you need your phone connected to the computer when you install syncing software, so it more than likely "fiddles" with some very well hidden settings on the device. If this is the case, 4.5 may have [email protected] it up, but 4.2 may be your savior.
If you decide to give it a go, let us know how it goes...
Click to expand...
Click to collapse
Hi Audio, I don't know what to do, I started another thread about no longer being able to either copy, move, delete, install or uninstall anything, I really don't think it's a sync problem anymore. I will wait another day or so and then I'm going clear storage and start again.
what really pisses me off is my wife has no problems at all? perhaps my PDA is ******.
Exactly the same has just happened to me - I tried to connect to ActiveSync this morning to copy a file across via bluetooth, but it refused to connect. I plugged in the USB cable, nothing - the phone charges but ActiveSync does not want to know.
I deleted the device in AS, tried to add a new one - nothing found.
I last sync'd up fine 4 days ago.
I am using Dutty's DualTouch v1.1 release.
I am using AS 4.5.0 build 5096
If I discover services via BT from the kaiser to the computer it finds the ActiveSync service.
I have done a soft reset, no difference, restarted the PC, same. I haven't applied any Windows Updates or made any changes since it stopped working.
I might try rolling back to AS 4.2
Edit: Same with AS4.2
Think it might be clear storage time
Cleared storage and then it worked fine...will take the opportunity to upgrade to dualtouch v2
Hi Blaze, damn it's annoying isn't it, my next move is clear storage as well.
Hope mine works again.
It's bloody happened again I reflashed the rom with Duty's Dual Touch V2. Much better rom, but activesync has just given up again via BT and usb. Maybe it's some inherent problem with WM, or with Duty's roms - which are you using Dave?
I've tried it on a fresh build of XP Pro on an old machine with nothing than AS & Outlook 2k3 on - same, AS sees the device, but wont sink. Problem seems with the device...
Dave... said:
perhaps my PDA is ******.
Click to expand...
Click to collapse
Sorry I cant help other than to say my dutty rom is working fine on WMDC.
But I had to post and ask why you asterisked out the "ed" and left the lrest of the word in?
Brilliant! Lmao! :d:d:d
unwired4 said:
Sorry I cant help other than to say my dutty rom is working fine on WMDC.
But I had to post and ask why you asterisked out the "ed" and left the lrest of the word in?
Click to expand...
Click to collapse
Good Point I didn't even notice, put it down to stress...
PS: For anyone who's interested, I ended up doing a hard reset, reinstalled my apps, restored my backups and it's working fine now.
Did you have F-secure Mobile installed? If not, I could take that away from possibilities that's causing this problem
Dear all, i've read lot about missing activesync connection...no solution found until now...
charging trough USB ok...but no activesync... TyTn II, AS 4.5 WinXP, ROM Laurentis (newest), sync was working perfectly for weeks...and now not more (miracules...).
Hard reset done, AS reinstalled. tested with differend cable and pc. My old Kaiser (model before II) connecting without any problems. repllog.exe exercises done, all combination advanced network, usb etc done....what other? can be mini USB hardware problem?....so far all possibly woodoos....
as ROM is not more HTC original, no warranty...
any advice will be very, very, very appreciated...
best regards
Toms
How is Activesync via Bluetooth? When you tried Activesyncing with another PC using another cable, was 'use advanced network functionality' switched off at the time? Some PCs just cant handle an AS connection with it on. You'll need to think about what changes you've made since it was working fine.
No need to worry about the ROM, there are steps in the wiki about how to restore your device back to factory original state SHOULD you need to send it in - read that. I've never flashed a custom ROM and even I've read it. It should be one of those things you read before doing any flashing.
Hi Flying Kiwi
thanks for your reply...my both PC and Laptop are not euiped with BT, so far i didn't tested. I've tested on both in combination with differend cables incl. switched on/off "advanced network functionality", hard reset, new AS installation.... On the same computers i can still connect without any problems my "old" Hermes (TyTn first generation). so far i'm suspecting that something is wrong in the PPC side, only the question what? working perfectly and just stopping to do this...without any new software installatione etc....
Flashing ROM's was no problem as long activesync was working correctly. Now unique way to flash back to HTC ROM will be option from SD card...but how to do this? i did found nothing about this...
I suspect something with RNDIS, but not clear idea yet...so far still no solution...so far pity that i need the PPC for my work with full functionality...
Similar question was posted on AT&T forum and the solution was as follows http://forums.wireless.att.com/cng/board/message?board.id=cingular&thread.id=104069
Woow...good hint!
Hi HBaer...thanks you finally some progress for me in this story...
it's working but instead to show "ubs" on the boot screen show "serial" (...and this is this what is disturbing the AS connection...as suspect not AS/PC but something wrong with PPC) how to change it???
best regards
TomSch
How are you connecting to your USB? If you are connecting through a hub, you will need to connect directly to a USB port not through the hub.
directly, no hub...the same connection was working perfectly and still is working perfectly with my old Hermes...
Refer to XDA Developers wiki and stuck at bootloader screen section http://wiki.xda-developers.com/index.php?pagename=Kaiser_Stuck_at_bootloader
HBEAR, again top hint! original HTC ROM re-flashed ....but still no connection trough USB...trying re-boot on the screen "serial" and no change to "usb" after attachment to the USB cable...more and more suspect hardware issue, some method to check it?
best regards
Try sync with a different computer
done...with 3 laptops and 1 desktop PC....and check lot of very interesting inputs in forum on xda-developers, great source of information! btw i've placed my questions on the htc pages too....no any answer :-(...
I believe a "Force USB" HardSPL may fix your problem. There is a HardSPL sticky in the ROM Developement forum, go read up on it.
look here: http://forum.xda-developers.com/showthread.php?t=438232
maybe the soloution for your problem too??
check your registry-keys !!!!
I'm having problems when syncing between wm6 and vista. I have a liberated WMo with Gullums new ROM.
The only time I managed to sync was the first time. When I connect using USB tool it connects as it should but it stops in the middle of the syncronization. Vista and WMo tells me that the syncronization was stopped, but I didn't stop anything.
I use a simcard and 3G so Joy.d gave me advice that I should soft reset WMo and don't enable 3G. I tried this but it didn't help.
Does anyone have some other suggestions?
Thanks
i always click "disconnect from vista" then "connect to vista" rather than just "connect to vista" I have found this to be more stable .. no idea why :S
Kris
Thanks for your reply, but I'm not sure what you mean.
Where is this option?
Ok, got it!
You mean in the USB tool?
I tried this too, but it didn't help.
its a strange problem
Hi mate
issue could also be on device centres end as well.
Try to uninstall device centre restart your machine and snapview
and then reinstall device centre
may fix the problem may not- hopefully it does.
I think with gullum rom, you must off your modem in communication manager to syncronization using USB tool
Dear All,
I am now reading over the forums for about three days. But still I dont have a solution for my sync problem. The problem is that after I flashed my kaiser it won't connect to activesync. But the STRAINGE think is, that when I put it in bootloader the computer does regonize my kaiser, and I can flash another rom on it.
I also got a MDA touch and when I am connecting that one to my computer, everything workes fine. So the problem is not in the computer. What did i already tried:
- turned off the advance USB settings on the kaiser
- reinstalled my whole WINXP and try to connect
- reflash in VISTA and WINXP
- Put the original ROM back
- check if the repplog is in the Windows file
- Put the firewall off
- Googled on every thinkeble words
So i think that the problem is in te phone, because my touch is normaly connecting. The only thing my kaiser is doing now is when i put in on the computer is recharing.
Does sombody have the knowlegde of getting my kaiser back to sync? It will let me sleep a lot better!
Regards,
Gertjan
usually truing off the option (Enable faster data synchronization) fix the problem...
this is the first time time I read about such problem that was not fixed by all you did...
there are some other things, they may not work, but they're worth of a try:
1. try flashing different radio, not only ROM
2. try changing the USB port on your PC
3. did you try syncing with another PC?
I had a similar problem with one of my PCs, it used to sync with no problems, then it stopped! the other PC i have syncs with no problems
all I did is disable the option (Enable faster data synchronization) in USB to PC in the connections tab
I really hope you'll find a fix soon
Do you use Dashwire? I have to kill the Dashwire process to make sync work... Just wondering?
If I understand your post correctly, you have 2 active sync devices. Are they by any chance named the same? I had that problem with my HP 3955 which is nothing more than a universal remote now but I charge it with my computer and it connects to active sync. Anyways long story short I named my phone Ron_Mobile when I got it which is what my PDA is named and I had active sync problems.
Sorry didnt help
Fingerlickin said:
If I understand your post correctly, you have 2 active sync devices. Are they by any chance named the same? I had that problem with my HP 3955 which is nothing more than a universal remote now but I charge it with my computer and it connects to active sync. Anyways long story short I named my phone Ron_Mobile when I got it which is what my PDA is named and I had active sync problems.
Click to expand...
Click to collapse
Thank you for your reply regarding my problem, but I changed the name and reset my device. After that he is still recharging and not connecting.
No Succes
duke911 said:
usually truing off the option (Enable faster data synchronization) fix the problem...
this is the first time time I read about such problem that was not fixed by all you did...
there are some other things, they may not work, but they're worth of a try:
1. try flashing different radio, not only ROM
2. try changing the USB port on your PC
3. did you try syncing with another PC?
I had a similar problem with one of my PCs, it used to sync with no problems, then it stopped! the other PC i have syncs with no problems
all I did is disable the option (Enable faster data synchronization) in USB to PC in the connections tab
I really hope you'll find a fix soon
Click to expand...
Click to collapse
Thank you for your reply, i did all the things you suggested. And still nothing changed. I flashed a diffirent radio, changed the USB port and I alrady tried to sync with serveral other computers. The strainge thing was, that after a reflash of the ROM of Athene (that I use mostly) I suddenly get this problem, and before I didn't have this problem at all...
well hope that someone else can help me.
partly solved....
jorra said:
Do you use Dashwire? I have to kill the Dashwire process to make sync work... Just wondering?
Click to expand...
Click to collapse
Dashwire? didn't know the existing of this service, so i searched it up. This service is a very good alternative for the time that I dont have activesync to work.
you might want to reflash the rom. i had the same problem after using -G- series 4 for almost 3-5 months, all of a sudden activsync stop working for some odd reason. so i reflashed with the latest -g- rom and now everything works.
itzstevo said:
you might want to reflash the rom. i had the same problem after using -G- series 4 for almost 3-5 months, all of a sudden activsync stop working for some odd reason. so i reflashed with the latest -g- rom and now everything works.
Click to expand...
Click to collapse
I installed the latest Garmin but still no succes..
I had the same problem. It happened when I flashed one of g-roms on my vista laptop. what I did was uninstalled and then reinstalled wmdc because apparently what had happened is something messed up with the drivers that recognizes my phone. I also hardreset just for good measure. I hope that helps.
david2327 said:
I had the same problem. It happened when I flashed one of g-roms on my vista laptop. what I did was uninstalled and then reinstalled wmdc because apparently what had happened is something messed up with the drivers that recognizes my phone. I also hardreset just for good measure. I hope that helps.
Click to expand...
Click to collapse
Nope didnt work, also tried on other computers and reflashed couple of times...
Same problem
Yes, I had the same problem as you. Some ROM will do that and some will pass that ActiveSync with no problem. Personally, I had to go back to the ATT original ROM and ActiveSync works again. Strange, but true.
I had the same issue a week ago...it ended up being the usb port on the phone...had to have it replaced. But--since you can still flash via usb, that probably isn't the problem.
I would uninstall active synch or mobile device center reboot and reinstall...then connect the device.
ok I had a strange problem last night with my wife's G1, it made me think of this thread. I solved her problem and I doubt you have the same problem but here goes anyways.
My wife just got a G1. I plugged it into my computer to load some MP3's on it for her since the G1 is supposed to act like a MicroSD card reader. It started charging but no USB connection was detected. It worked on her computer but not mine. After an hour or so I finally figured it out. The USB cable I use for my kaiser has a 3 foot USB extension on it. after using a different cable without an extension it worked. Try another USB cable.
P.S. "load some MP3's on it for her" HAHAHA I just wanted to play with her new toy!!!!!!!!!!!!
Broken?
Thanks for all the reply people, but still no succes Can the damn thing also just be broken??
Regards
Hi, I have this problem if anyone knows what i can do to fix this it will be a big help.
First i run CustomRUU with the 6.5 rom in the same folder.
All goes well till it starts to upgrade. As soon as the progress bar appears the HTC goes on standby and the usb connection is lost, thus the upgrade fails telling me to check the usb connection.
Now, i have unchecked the standby modes on the phone via the power configuration and disabled the standby on the PC and still this problem appears.
Does anyone know why this happens? And is there anything i can do to prevent this?
Thanks.
Have you done hardspl?
Yep, i tried that too but it didn't work. I synced the phone up with windows mobile device center then opened hardspl(Jade-HardSPL_V5_20R3_232HSPL) in "run as admin", tried both automatic and manual and got a message saying to make sure the phone was properly synced which it was. I also installed enablerapinew which didn't make a difference.
I have the jade 3G btw.
I can understand what the problem might be .
Any other thought??
If you're using WMDC, I assume you're using vista. Have you tried with XP? I've hardspl a friend's jade without problems as well. He has two laptops, one with vista and one with xp. I couldn't sync phone with vista, so i installed activesync on his xp and it worked fine. I'm not a techie but just sharing what worked for me. Perhaps others might also be able to help.
Hmmm... Im using windows 7 x64. That might be the problem. I'll try on my laptop which has XP x86 and we'll see what happens.
Thanks for the tip mate.
Btw what are the differences between WM6.1 and 6.5? Are the faster? Or just a GUI upgrade? Im using spb shell and it's excellent.
Nope, still the same with XP. Goes on standby and the USB connection gets lost.
I've looked and no one has had this problem before. What else could be the problem?????
Im fresh out of ideas.
maxallepi said:
Nope, still the same with XP. Goes on standby and the USB connection gets lost.
I've looked and no one has had this problem before. What else could be the problem?????
Im fresh out of ideas.
Click to expand...
Click to collapse
Oh dear, sorry to hear that. If you didn't succeed with the hardspl, you could take it back to HTC and tell them you have a problem with the standby mode. Don't say anything about trying to hardspl. May be a hardware problem.
You might be right, Maybe a bad batch or something.
I'll see what i can do.
Thanks for your help anyway.
Welcome. Let us know what happens. i had a problem with activesync - kept disconnecting by itself. The nice people at HTC changed the main board, which meant i got a new phone.