All of a sudden my activesync has stopped working. I can't connect via USB or bluetooth. It worked fine in the past! Now, if I plug in my Tilt with the USB it gives me an error message saying Activesync cannot connect, and gives me the option of troubleshooting. Going through the troubleshooting process yeilds no diagnosis; everything appears to be working ok.
If I try and sync with bluetooth, I see the Tilt connect, and then disconnect a few seconds later. No error messages, no nothing.
My Tilt's activesync window displays the message:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC." It once displayed info such as my last sync, etc.
I've tried reinstalling activesync, and disabled my firewalls.
Anybody else have this issue, or know of a fix?
ActiveSync
Moved message
Needs a little bump here
mystic_nacho said:
All of a sudden my activesync has stopped working. I can't connect via USB or bluetooth. It worked fine in the past! Now, if I plug in my Tilt with the USB it gives me an error message saying Activesync cannot connect, and gives me the option of troubleshooting. Going through the troubleshooting process yeilds no diagnosis; everything appears to be working ok.
If I try and sync with bluetooth, I see the Tilt connect, and then disconnect a few seconds later. No error messages, no nothing.
My Tilt's activesync window displays the message:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC." It once displayed info such as my last sync, etc.
I've tried reinstalling activesync, and disabled my firewalls.
Anybody else have this issue, or know of a fix?
Click to expand...
Click to collapse
Sounds like something has changed on your PC, perhaps via a Windows Update. Have you checked to see if your firewall is the culprit?
You may also want to do a clean uninstall and then reinstall Activeswync 4.5 and create a new partnership with your device.
You can also try restoring your PC back to a date that you were able to use Activesync....
This happens to me rather frequently (I am looking for an ActiveSync replacement because of it).
However, I fix it by either soft reset of the device, PC, or sometimes both. If that doesn't work, you need to delete the partnership with the PC and reconnect.
RK
...any solutions yet?
I just got my kaiser 3 weeks ago after using a wizard for almost 2 years. what a great phone the wizard was... I kinda miss using it! Anyhow, i just experienced the sudden activesync failure. I now get random activesync openings on my kaiser with the message "To synchronize your device with a desktop computer... yada yada".
I have already setup a bogus server and set the scheduling to manual.
I have compared the wizard registry to the kaiser registry by searching every instance of 'activesync' and couldnt find anything.
I also deleted all instances of activesync in the notification queue and had memmaid rebuild it.
The device will connect to activesync but pops an error message that it could not synchronize and goes into a guest account setting. So for now I am having to use pimbackup to backup my data on the kaiser, bluetooth it to my wizard, then sync the wizard with my laptop to get the data into outlook. I am considering a hard reset but kind of want to wait until the at&t 6.1 official Rom comes out. I am also considering Chapura Pocketmirror Professional which worked well on an old Ipaq i had (wm2k3) that had sync issues. I also want to get this resolved so i can practice loading a new rom on the wizard. So....
Anyone have a fix yet? I hope so!!!
Oh, and for reference (to answer questions from other threads), my kaiser battery drains 4 to 5 times faster than the wizard in side by side use, and the kaiser definitely does not have a transflective screen while the wizard does... bummer. but the kaiser is tremednously faster!
1. Disconnect the device from your computer.
2. Try going to your device and select:
start->settings->connections->USB to PC.
3. Uncheck "enable advanced network functionality"
4. Reconnect the device.
Active Sync....
Hi,
You can try "PocketMirror® Professional 2.2.4 for Windows Mobile", its a pretty good syncronization tool, but it costs a few bucks...
I've been using the trial version of PocketMirror and must say its pretty good with my TYTN 2.
Regs,
The Reaper.
... my thoughts exactly
yeah, i tried the usb to pc option as well. even downloaded a cab from another thread that allowed me to choose rndis or usb mode. neither worked. I will probably use pocketmirror pro as well...
Hi, I just flashed a new ROM on my Orbit that works brilliantly, no issues at all, apart from the fact that the computer now doesn't see the device at all. Not even the blo-blong sound when you connect any USB device. The only thing I get connecting the cable is charging the battery. And if I start Active Sync on my Orbit I get the same message as mystic_nacho:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC"
I just tried an hard reset to try to fix the issue - no success..
Before flashing everything was fine..
Btw, my wife Diamond doesn't connect either, and it never did it: something related to the TouchFlo thing?
Any idea?
The ROM I flashed is
gullums TouchFlo2D beta 4
update
I found the Diamond 'Getting started disc' and installed the Windows Mobile resources tool...
The disc I have from the Orbit box is for Windows Mobile 5, I guess it's not worth to find it out and try...
Nothing changed, anyway.
update 2
Yesterday night out of the blue - while the Orbit was still connected to the pc - ActiveSync started to work... F. knows....
i had the same problem - sync was working fine and then stopped. what worked for me was to go to USB to PC under settings and uncheck "enable faster data syncronization".
hi,
i also had sync. problems in the past.
searched for months.. since i figured out that some registry entries on my PC where missing!
imported the mayor setting from my brothers PC and TADAAAAAA. problem solved.
search my threads and maybe you 've luck with my soloution!
mystic_nacho said:
All of a sudden my activesync has stopped working. I can't connect via USB or bluetooth. It worked fine in the past! Now, if I plug in my Tilt with the USB it gives me an error message saying Activesync cannot connect, and gives me the option of troubleshooting. Going through the troubleshooting process yeilds no diagnosis; everything appears to be working ok.
If I try and sync with bluetooth, I see the Tilt connect, and then disconnect a few seconds later. No error messages, no nothing.
My Tilt's activesync window displays the message:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC." It once displayed info such as my last sync, etc.
I've tried reinstalling activesync, and disabled my firewalls.
Anybody else have this issue, or know of a fix?
Click to expand...
Click to collapse
Have you recently used a memory cleaning Application like memmaid, Clear Temp, or SKTools? You might have cleaned out some important notification files, like repllog,exe that is used for activesync.
I had the same thing happen to me when I first used these cleaners. I had to do a hard reset on the phone to make it work again found out about the remedies listed below after the reset.
I have heard others were successful repairing these notification Queue's with MemMaid. You can hold your stylus on the repllog,exe notification, and a popup up will appear, asking you to Recreate ActiveSync, or rebuild notification Queue. I don't know if this feature is available in Clear Temp, or SK tools.
I've also heard of restoring activesync by unchecking all of the folders, syncing, and then adding each folder back to the list, one by one, until all is restored.
I too have just developed the same problem.
I have 2 TYTN II' one will sync fine the other wont.
It all went horribly wrong after I tried to install Wisbar and an Ipod theme, after I uninstalled it, cos it didn't work I found I could no longer sync with USB to PC and the sync option is greyed out on my phone. The phone will charge with some of my usb cables, but now even seems fussy about which cable will charge and some now won't.
I am given to wondering whether the usb connection on my Phone is the problem...everything else seems to be working fine.
I have even installed different ROMS via the memory card still the problem persists.
I would love someone to come up with a fix
**UPDATE**
Well I now have got it working, in my case I was right, the usb connection on the phone was to blame. I took it to a mobile repair shop, I told the guy that I thought it was faulty he took one look at it and said that I had a bent pin, he got a little tool out and teased it back into position, sure enough when I got home it worked fine so now I am able to sync again. Not sure how long it will last though.
**Update 2**
Failed again, at least I know what's wrong now.
Related
I cannot get ActiveSync to detect my phone.
I get the XP message "USB Device Not Recognized" when I plug in the phone.
I have checked my USB drivers. They are more up to date (2004) than the ones listed on the Microsoft support page listed in the ActiveSync readme.doc
I am running ActiveSync 4.5 on a Windows XP laptop
Windows Mobile 6 CE OS 5.2.1620 (Build 18125.0.4.2)
on an Orange Tytn II (ok, I will flash the rom once I have a working ActiveSync!)
I have tried switching off the firewall on the laptop - no luck.
Changing the in "Enable advanced network functionality" through the 'USB to PC' connections makes no difference.
In the Get Connected Window USB is listed as having status "USB is available" after clicking Next on Checking COM ports (it takes a while).
I have uninstalled and reinstalled ActiveSync 4.5 (obtained from both the CD and the Microsoft web site).
I have done the usual cycle of switching everything off and rebooting (several times).
I have tried all four of the USB ports on my ASUS A6000.
New suggestions for things to try most welcome.
I did have the same problem myself when I first got mine. I also tried turning firewalls off etc. The only method that seemed to regularly work was to reset the kaiser and ultimately a hard reset
i had a similar problem and i found it was because i still had the nokia phone sync software on my pc too .. removing it sorted the problem
Soft reset the device, reboot the pc.
If USB syncing doesnt work, try bluetooth.
Works for approx 30 secs after reboot
I think I have a faulty phone.
ActiveSync works for about 30 seconds after a reboot, as does gps tracking, and then the connection is lost (and gps fixes on the last tracked location). I have tried soft/hard resets, all to no avail.
Unfortunately I bought the phone in London and I will have to wait until I am next in London to take it back to the Orange shop for a replacement :-(
I am having the same issue but I cant get activesync to work at all
I could recognise the kaiser on one PC but not on another, messed around and go it working then it stoped , all along it was mt Firewall, disabled the fire wall never had any more problems with activesync. that was my issue might be something for you to look into
derek-farn said:
I think I have a faulty phone.
ActiveSync works for about 30 seconds after a reboot, as does gps tracking, and then the connection is lost (and gps fixes on the last tracked location). I have tried soft/hard resets, all to no avail.
Unfortunately I bought the phone in London and I will have to wait until I am next in London to take it back to the Orange shop for a replacement :-(
Click to expand...
Click to collapse
I think your phone is ok. ActiveSync always gives all kind of problems.
I sync my kaiser on my desktop, my laptop and at work. For some reason, my desktop had exactly the same problem than yours. I tried everything!
Finally I found something that made it work much better. Go to Settings->Connections->USB to PC and uncheck the option 'Enable advanced network functionality'
After that, I still get some random disconnects, but only happens like every 3 or 4 days.
Hope it helps.
I had this same problem (device not being recognised) but fixed it by connecting the USB directly to the PC not via a USB hub. This makes me think that the TyTN II requires the maximum current from its USB connector to work; a hub reduces the available power; some PC connections may not have enough and this could account for the problems some users are experiencing perhaps??
jmaynard said:
I had this same problem (device not being recognised) but fixed it by connecting the USB directly to the PC not via a USB hub. This makes me think that the TyTN II requires the maximum current from its USB connector to work; a hub reduces the available power; some PC connections may not have enough and this could account for the problems some users are experiencing perhaps??
Click to expand...
Click to collapse
i tried unchecki the box for usb-to pc and i disabled the firewall and still had no luck. ill y a different computer and report back
jaygriggs said:
i tried unchecki the box for usb-to pc and i disabled the firewall and still had no luck. ill y a different computer and report back
Click to expand...
Click to collapse
Have you fixed the problem yet? I'm having the same problem and tried everything suggested here.
I tried it on 2 computers with Vista. First it worked, but since my laptop with XP isn't reacting on my Kaiser anymore, Vista can't find the Kaiser too. Only a friend of mine, who has a Trinity, can use activesync. Is flashing a good fix?
Found solution to my problem
I have finally found a solution that works for me (having tried everything that everybody has suggested, plus more).
I found that if you have a password enabled (ie, something that has to be typed when the phone is first switched on; available via Settings -> Personal -> Lock) and a firewall running, then an ActiveSync connection fails for no obvious reason.
Disable the firewall and your phone will prompt you for the password after which ActiveSync works.
Disable the password and there is no prompt with/without firewall and ActiveSync works.
In my case I also had to untick the 'enable advanced network functionality'.
i am starting to thing there maybe a big problems here , i have the same thing and nothing has helped,,diffant pc`s i have hard reset the phone, unticked Enable advanced network. and still nothing.
The problem that I found was the notifications queue for ActiveSync on my phone had been corrupted.
I downloaded memmaid and used the "recreate Activesync" under the database menu.
Unplug from the USB, run MemMaid and on the "JumpTo" softkey go to "Databases\Notification queue". Tap on the arrow to the right of "Add..." and tap "Recreate ActiveSync". Soft reset your phone wait 60 seconds after everything is loaded and plug the USB cable in. You should be good to go.
This is a known problem with ActiveSync and happens on a plethora of WMD's, not just the Kaiser or HTC. I used to have the same problem on an iPaq PPC. Microsoft's official answer to this was it was the OEM's fault for not following strict rules on implementing properly coded USB drivers.
well BulldogXTRM you got my hopes up there,,,,
but it did not work for me,
lodger said:
well BulldogXTRM you got my hopes up there,,,,
but it did not work for me,
Click to expand...
Click to collapse
Sorry partner, I guess it's not always the same problem.
I have been using recently the Kaiser but having two major issues which I can't solve however I've been using windows devices for 4 years now.
1. The activesync just stopped working via usb. No computer recognizes the device, and can't get it to work via usb however it charges the phone. I have tried with several PCs and cables, without result. The strange thing is that I have used the activesync via usb for months but it suddenly stopped working... In the activesync the schedule menu is always unavailable no matter it is connected (via bluetooth) to the pc or not.
2. When I bought the gadget I've disabled the directpush feature somehow and now I can't get it to work. I used my gmail account with direct push but felt no use for it but now I would be glad to have the push feature on. The push button is always unavailable in the comm manager and I can't remember what have been disabled to stop the push working.
Please help, am really going out of my mind having these issues and being unable to resolve them.
THX
I had a similar problem just yesterday. I was about to do a hard reset. Instead, I used did a RESTORE from my latest Sprite backup (not connected to PC). I also uninstalled ActiveSync 4.5 from my PC then reinstalled it. My laptop rediscovered the Tilt. I had to set up a new realationship but it worked.
In my case I have a private email pushed and my Exchange Server email pushed. My Exchange Server email was not getting pushed. At first ActiveSync on my Tilt was in a continuous sync mode, then it failed and wouldn't open (on the Tilt). Then I couldn't get the Direct Push icon active in CommMgr. After the RESTORE, coupled with the ActiveSync reinstall, everything works fine.
I was really upset to have to figure all this out, and all the syncing took time, but it is working. I hope this helps.
Thanx, but unfortunately I have made a hard reset so the sprite backup is gone plus I work a lot on the device and a backup would ruin quite a few important notes...
Also tried the activesync uninstall-reinstall but nothing happend. I think the activesync problem is somehow connected to the missing schedule option on the device...
Any other suggestions?
THX
Got a solution
I also had this problem. Thankfully, I solved it by going to Start>System>Usb to PC and unchecking the box "Enable advanced network functionality" Unfortunately, I dont use Direct Push so I dont know how to help you there.
--Delete--
The advanced funcionality makes no change here. I think I have lost the usb sync feature for ever....
Szilu said:
The advanced funcionality makes no change here. I think I have lost the usb sync feature for ever....
Click to expand...
Click to collapse
Try installing the rapi drivers...there should be a cab file of that floating around on these forums. The other possibility is you should consider re-installing the USB drivers for PPC/smartphone on your PC. I forget exactly where I got these from but do a search under the "Networking" thread and you may find something there. Final check is does the physical USB port on your PC work for any other USB device? Maybe it's been physically damaged...
THX, I'll try messing with the drivers. However the USB port is fully functional and it charges the phone. I have tried to plug it to other computers, with other cables but the result is always the same: charging but no data connection.
Direct Push is an Exchange thing. I don't think GMail has that feature, only POP and IMAP.
If you set up a new email account on the device and configure it as an Exchange account, I believe the Direct Push icon in the comm manager will be active.
Firewall?
Desktop ActiveSync is a Network Connection. A firewall could be blocking it.
The_Victim said:
Desktop ActiveSync is a Network Connection. A firewall could be blocking it.
Click to expand...
Click to collapse
as it fails on any and all computers I think it is not the pc but the kaiser which is wrong...
Whenever I connect my Tilt (Original WWE HTC TYTN II rom 1.56.405.5 and radio 1.27.12.11 flashed on it) I sometimes get Activesync to connect and sync, and other times it just gets stuck saying "connecting" and the activesync icon is spinning and green permanently. In order to get out of that I have to pull the usb plug, but then the Tilt freezes and I have to do a soft reset. Then after that it connects and syncs fine for a few times and then it has the problem again. I have tried it with the "enabled advanced network functionality" checked and unchecked, and still the same issues. Although, I only tried it once with the box unchecked. Also, what I noticed is that when it is syncing and checking for changes on the device, it reads through my "favorites" like two times beofre it says "connected". I have other PPC synced on other computers and they never read completely through the favorites, once or even twice.
Any help greatly appreciated.
Thanks
Re-post because no one answered: Weird Activesync Issue
Whenever I connect my AT&T branded Tilt (with Original WWE HTC TYTN II rom 1.56.405.5 and radio 1.27.12.11 flashed on it) I sometimes get Activesync to connect and sync, and other times it just gets stuck saying "connecting" and the activesync icon is spinning and green permanently. In order to get out of that I have to pull the usb plug, but then the Tilt freezes and I have to do a soft reset. Then after that it connects and syncs fine for a few times and then it has the problem again. I have tried it with the "enabled advanced network functionality" checked and unchecked, and still the same issues. Although, I only tried it once with the box unchecked. Also, what I noticed is that when it is syncing and checking for changes on the device, it reads through my "favorites" like two times beofre it says "connected". I have other PPC synced on other computers and they never read completely through the favorites, once or even twice.
Any help greatly appreciated.
Thanks
tk123456789 said:
Whenever I connect my AT&T branded Tilt (with Original WWE HTC TYTN II rom 1.56.405.5 and radio 1.27.12.11 flashed on it) I sometimes get Activesync to connect and sync, and other times it just gets stuck saying "connecting" and the activesync icon is spinning and green permanently. In order to get out of that I have to pull the usb plug, but then the Tilt freezes and I have to do a soft reset. Then after that it connects and syncs fine for a few times and then it has the problem again. I have tried it with the "enabled advanced network functionality" checked and unchecked, and still the same issues. Although, I only tried it once with the box unchecked. Also, what I noticed is that when it is syncing and checking for changes on the device, it reads through my "favorites" like two times beofre it says "connected". I have other PPC synced on other computers and they never read completely through the favorites, once or even twice.
Any help greatly appreciated.
Thanks
Click to expand...
Click to collapse
First, a suggestion: Bump your old thread. Don't start a new one!
What other applications do you have running in the background? You said it syncs for a couple of times after soft-reset, so, I am wondering if you have any other applications causing the problem.
Lots of things could be causing your problem. Here are some things for you to try:
1. MOST IMPORTANT: Make sure that you plug your device directly into the computer. Do not plug the device into a USB hub or other device. If you are using a laptop, do not plug the device into USB ports in your docking station. More technically, make sure that the port you are using is a Root USB device, not a Generic USB one. This make quite a difference in Vista, because locking your computer or having a UAC prompt while you are connected to a generic USB device seems to interrupt the connection.
2. Make sure that you have "Advanced Network Funcationality" enabled.
2. Make sure that you have the latest version of ActiveSync or Windows Mobile Device Center (Vista). If you are using Vista, the current version is 6.1. This version has some updated drivers that seems to help immensely with stability.
3. If you are using Vista, make sure you have all the latest OS updates installed. There was a Windows Update sometime back in November of 2007 that fixed some serious bugs in the USB drivers in Vista.
4. If you have Windows Firewall Client for ISA installed, do a search on the Microsoft website for possible problems with interactions between ActiveSync/WMDC and the firewall client.
Hope this helps.
Cardyin
In my experience - a year with an 8525 and 5 months with the Tilt - having "Advanced Network Functionality" disabled, gives more consistent positive results when syncing to a PC running XP.
OK.
Sherpa: I have no other applications running in the background. I always close all apps before a sync out of habit.
Also, I am not sure how to bump the thread.
Cardyin: I plug directly into my laptop, don't use a USB hub or anything. I don't have a dcoking station either.
I have the latest version of activesync: 4.5
I am using XP SP2.
I have no firewall.
dgduris: I have tried it both with "advanced network functionality" enabled and disabled, same results.
Thanks for responses
Anyone have any ideas about this problem??
Are you sure you don't have a firewall running? I have a similar problem with ZoneAlarm if I forget and leave the firewall on High security. I have to switch it to Medium security in order for ActiveSync not to freeze up like that.
I am positive, and if it was the firewall, it would do it all the time, not just every four or five syncs.
Anyone else have any ideas??
Anyone at all??
I can't solve the problem but I could advise as to a quicker way to get it synced when it decides to play up.
When mine does the interminable "connecting" business, I click on the "stop sync" button. It usually takes 20 seconds or so to stop.
I then click the "sync" button (same button) and the device always syncs immediately.
I don't know why it does this - and it does it a little too often for my liking - but that solution works for me.
It's a lot quicker than disconnecting and soft resetting too.
1) You say you dont have a firewall... I assume you mean other than the windows firewall. Try turning that off and then plugging it in. If it connects then you know it is a firewall issue. You can manually add the sync apps and ports to the firewall exlcusion list.
2) Try disabling the device lock if you use it. I had a shortlived problem with a pin lock blocking syncing. I disabled the pin, synced and then re-enabled the pin and it worked fine afterwards.
Tried that too...
Sparrowhawk said:
I can't solve the problem but I could advise as to a quicker way to get it synced when it decides to play up.
When mine does the interminable "connecting" business, I click on the "stop sync" button. It usually takes 20 seconds or so to stop.
I then click the "sync" button (same button) and the device always syncs immediately.
I don't know why it does this - and it does it a little too often for my liking - but that solution works for me.
It's a lot quicker than disconnecting and soft resetting too.
Click to expand...
Click to collapse
Thanks Sparrow. I found that out myself before as well. But I am sure there is another way to fix this.
OK
unwired4 said:
1) You say you dont have a firewall... I assume you mean other than the windows firewall. Try turning that off and then plugging it in. If it connects then you know it is a firewall issue. You can manually add the sync apps and ports to the firewall exlcusion list.
2) Try disabling the device lock if you use it. I had a shortlived problem with a pin lock blocking syncing. I disabled the pin, synced and then re-enabled the pin and it worked fine afterwards.
Click to expand...
Click to collapse
Right, all I have is the windows firewall. I will disable that and try a few syncs.
As far as device lock or pin, I have none setup on my Tilt.
But Thanks for the responses.
Seems like at least one other person is having this issue. See Sparrowhawks post...
Anyone else have any ideas?? I tried the above advice and still not syncing correctly.
I have tried all the suggestions here and nothing is working. I can get the device to sync only about 3 or 4 times, and then it just keeps saying "looking for changes". I have the AT&T Tilt, with the original WWE HTC rom flashed on it. The way I have to get around this is to click "stop" on my PC and then wait abut 2 to 3 minutes for it to stop attempting to sync, and then when I click on "sync" on my PC it connects no porblem. Or I have to unplug the usb cable and soft reset the device, what a pain!
Anyone have any other ideas please?
I just noticed something else that may help identify the problem.
When I connect the usb cable to the device I get a pop up message from my laptop telling me that my wifi connection is connected and signal strength is good. This message is on the laptop, and then the device will not sync and keeps saying 'looking for changes' forever.
BUMP>>>>>>>>
Hi, i have recently installed ms active sync 4.5. However my tytn ii will not establish a connection with my pc. It charges just fine but does not connect. I have searched all over but did not find a solution to my problem. i was wondering if it mightbe the cable i got with my device when i purchased it. it is a usb to "mini usb" like the motorolas and nokia 6300 use. Could this be my problem?
I doubt it's because of the cable (though could be). Try unchecking start>settings>connections>usb to pc.
I have the same problem, and have tried connecting with and without advanced network functionality.
activesync does not respond at all, even when trying to connect from activesync on my pc.
I have the same problem, charging o.k., but USB connecting not work
Before I had same problem. The reason was I have installed some 3rd party program what somehow blocked the sync.
I have un-installed this program but it couldn't help because the registry setting was modified by this software. So finally I ended up with a hard reset and reinstall everything. After that the sync just work fine again.
Sigh, i thought it might come to that.
hard reset 2x, no effect
flah rom from SD card, Duty V1 Daimond....no effect
flah rom from SD card, L26 V6 Daimond.... I have the same problem, charging ok, USB data connecting not work...
Well, hard reset complete to no effect. So frustrating!!!! I have been troubleshooting for ages and have nothing to show for it. Surely someone on this forum has solved this problen before.
Hi
I had the same problem following a rebuild of my laptop.
Problem traced to my firewall which had blocked the connection.
Once rule changed to allow no further problems.
Hi colinm, what did you do exactly? It may help me out of this situation.
Doesn't anyone know anything about this?
Yeah i had it get the latest update for active sync from windows its a latest driver pack goto teh windows home and look on there it sorted my one out
what version is it? i have 4.5 right now.
If you could provide a direct link that would be great.
I was trying in 2 different PC ( Vista, Win XP), but the same problem, cable is ok....
I would really like to know what the more experienced members think about this but no-one really seems to want to reply. also i would like to know is the usb data cable plug identical to the htc original handsfree plug which is an exact fit. as i mentioned before my data cable is more like a mini usb, like the motorolas use. it fits (not perfectly like the handsfree), charges but there is no recognition between the device and the pc (xpSP2 running activesync 4.5 which came with the device).
Please help, i may seem to be a noob but i have tried available advice and troubleshooting has become repetitive.
My Mobile Device Center from my Tilt to Windows Vista stopped working a few weeks ago. Tried everything to no avail.
there was one thing that i couldn't do while troubleshooting.
"Do the following:
Disconnect the device.
Open Network Connections in Control Panel on the PC.
Note If your Control Panel is set to Category View, open Network and Internet Connections, and then open Network Connections
Right-click the local area connection created by ActiveSync, and click Properties. In the Connect using box, Windows Mobile-based device is displayed.
In This connection uses the following items, select every check box (to select all protocols).
Reconnect the device."
i cannot see the network icon active sync has created. which leads me to believe that this might be the problem. does anyone know how to fix this?
will updating to SP3 do anything, gonna try will let you know.
link with answer:
http://forum.xda-developers.com/showthread.php?t=362679
thanks champ worked a treat. eventually.
Recently I'm unable to sync my Vario III with my Vista x64 or Windows XP Pro desktop PC's. I don't sync often - last time was in March which worked fine.
At first I thought the problem was with WMDC on my Vista PC. I uninstalled WMDC re-installed, but it's made no difference.
The symptoms i'm getting are that when I start WMDC with the phone connected sing USB, I get the splash screen, then it sticks and goes no further. WMDC will start only if the phone is not connected.
If I plug it into the XP Pro PC, Activesync 4.5 starts, the animated ball spins in Activesync, but doesn't complete.
I think the problem is with the phone rather than either WMDC or Activesync, as I can start Pocket Controller on Vista and see the phone, and I can connect to the phone using Co-Pilot Central to download speed camera updates.
The last thing I did was to the phone was install Google apps like Youtube mobile and Search. Can these interfere with Activesync and WMDC? I've removed them but it still won't connect.
I've tried changing the USB connection type from advanced to normal, but that didn't fix it.
I get the usual windows sounds upon connection and disconnection, but WMDC doesn't work.
One clue here. If I set a password to protect the phone, upon connection, the phone locks and the PC says to unlock the phone. I type the password on the phone to unlock it, but the PC sits there with the same message to unlock the phone. So WMDC sees the phone up to a point.
I've also removed the partnerships from both the phone and the PC's, but neither WMDC or Activesync detect the phone as a new device. Activesync on the phone shows no errors.
I've tried everything I can think of and am still convinced it's a phone problem. I've searched for similar problems on XDA but haven't found anything similar.
Sorry for the long post!
Any ideas?
Thanks
Mike
Tried another cable?
ChumleyEX said:
Tried another cable?
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Yes. Made no difference. Didn't see how it could really - since apps like Pocket Controller and CoPilot Central can see the phone.
I've had many activesync/WMDC problems over the years but never one quite like this. It wouldn't be so bad if it gave an error message or something, but it doesn't. There's nothing related in the event log either.
Baffled!
mtcs said:
..... There's nothing related in the event log either.
Baffled!
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Woops. How did I miss it. There is something in the event log.
'Windows Mobile-based device failed to connect due to communication (0x80072745) failure (see data for failure code).'
I tried looking up the code using the Event Log Online Help but it has '...no additional information at this time'.
Oh well. At least I've got something to Google.
I figured it out. It was the device - the MDA Vario III.
My girlfriends phone - Palm Treo Pro - connects ok to the Vista PC on her account. WMDC worked fine with it. I plugged in my Vario III whilst still logged into her account, and WMDC wouldn't work.
I tried it on my account one more time, still wouldn't work. Reset the phone to factory defaults, re-configured it, connected it to the Vista PC, and WMDC worked fine.
I have no idea why it wouldn't work right before. In all other respects the phone was fine.