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Help!! I have a Kaiser through O2 UK which is known as an O2 XDA Stellar. I didn't actually use the phone much yesterday but did send my boyfriend a text at about 1.30 which he got. When I later checked my phone at about 7pm, I noticed that it had no reception so just turned it off and on again - when the Windows Mobile screen came up, I then got an error box saying "Phone not allowed mm #6". I restarted again and soft reset a few times, but no luck. I then thought that I might as well do a hard reset...that worked fine but still getting the error message and no reception!
Decided to ring o2 who were very helpful (bless them!) and got me to do all the stuff I had already tried...no reception and still the same error. I then tried a vodafone and orange sim in my phone which both worked no error!! A ha we all thought - it must be the sim!...Off I trundle at 8pm last night to our local shopping centre to pick up a new sim...got sim back, put it in phone wait for it to be activated and then the same error and no reception!! Both o2 sims work in another phone :-( Have no decided that my phone hates o2 sims for some reason :-( Have phone O2 this morning and they need to send my phone off to be repaired...I can have another phone from o2 on loan if i pay a deposit!...
Does anyone know of anything I can try before I resort to sending my baby off to some far away o2 land??? :-(
xx
Related
my phone seems locked, i tried to use vodafone SIM card, but my phone does not working.
anyone got idea?
did you http://forum.xda-developers.com/search.php ?
unlocking prog
here you go mate, worked on my xda11i, unzip, use sync to put it in your fne and run from there, orange and t mobile worked for me, the 3 network did not but i think they too expensive anyway for what you get
Thanks a lot!
hi, i just tried, buy it said an error occured while unlocking your phone. see xdadev-all-unlock.log file for details.
turned off the flight mode, it works, thanks.
I have to use xdadev_all_unlock-v1.6_138.exe but after having to place on my xdaì O2 it asks me a code , for my sim O2 help me
Sorry to regurgitate an old thread but I am having a problem unlocking my xda, I have to to turn off flight mode but my O2 sim has expired, so I cannot turn off flight mode, any ideas of how to get around this, or will I have to find an O2 sim to put in my phone?
I think you may well have to find any old O2 sim to just bung in. When I unlocked my XDA, I had my sim in the device (I did it literally a week after I got it), and it ran through its algorithms and cracked the software running on the unit to unlock it Never tried it without a SIM in, but I'd imagine it wouldn't work as the protection layer wouldn't be loaded...
Mark, if you havn't gotten around to fixing it yet, try buying an O2 PAYG sim for a tenner, any O2 shop in London should have one.
Hi all,
I bought an Alpine, brand new (unwanted contract upgrade) from eBay, received it today and put in the PayG o2 sim that I bought from carphone warehouse. The phone is locked to o2, as I tried my old virgin sim and got the old "Enter unlock code", but with the PayG sim, it goes straight in, except there is an exclamation mark next to the signal indicator. I can't figure out what it is. Do I have to wait, say 24 hours for the sim to receive a signal? Or is it something more suspect? I can't make calls or do anything that requires payment from the sim.
Cheers,
Karl
EDIT: I have googled, and done a hard reset. I have come across that problem of not being able to select "Prepaid" for the simcard. I'm even using an o2 sim card! Is there something else I need to do? I've seen the settings for gprs and mms, but I just need to get it so I can use it as a phone! Please help!
Can nobody help me?!?!?
Have you tried calling O2? I had no signal for a few hours last night and had the ! mark next to the aeriel symbol, maybe there were network problems in your area as well?
Alternatively have you tried the SIM in another phone to check it's been activated correctly?
You could also try SIM-Unlocking your phone using the tool somewhere on this forum (Search should find it) and try it with your Virgin SIM to see if it's actually the phone which isn't working.
Apart from that can't help.
Sorry!!!!
G
I have emailed them about the problem, and may well back it up with a call; I just don't want to be on hold for an hour listening to someone playing the trumpet with their arse.
My sister has an o2 phone, but is out at the moment. I will check with her when I next see her.
I have been looking at the all in one unlock tool in the General section, but am wary of it as I don't want to brick this phone. Will it wipe the WM2k3 OS do you know? Or is it just like an application that searches the system?
Thanks!
UPDATE: Have just decided to bite the bullet and try the all in one unlock. It worked and my XDA is now on my old Virgin Sim. I will try my o2 Sim in my sister's phone at some point. Could it be that I have bought a dodgy o2 sim?
UPDATE: I tested the Sim in my Sister's phone, and it came up with "Unregistered Sim". I then put in an unused Sim that she got as part of a promotional freebie type thing and it registered in under a minute! I'm going to take back the Sim that will not register, but before I do, is there anything else I can try?
SOLVED
Simcard refunded, am using spare that my sister had as it worked straight away.
SOLVED
Glad to hear that - I had just dug out this morning the SIM unlock program and was going to PM it to you then I saw your post.
Enjoy your phone!
G
Thanks for your help buddy! Much appreciated
My TyTN II developed a strange problem during the last week. It’s all started one morning when I suddenly discovered that I can’t make a call. Every call that I tried to place ended by itself even before I hared a first deal tone. I’ve made a soft reset and the phone took unusually long to find a local network (Orange). I call the network operator and was told that in my area they don’t have any problems. After some more trials I’ve made a hard reset. Reinstalled my software and it seamed to work out. But about three days later the problem returned and in addition to it the TyTN eat up almost fully charged battery over night (just once, it didn't happen again).
I couldn’t place a call again, but this time a hard reset didn’t help. What helped is that I changed the network type from “Auto” to a GSM. That means that I have excluded 3G WCDMA service.
Now, at least during the last two days, the Kaiser phone is working, but without 3G. I visited the local technical center (they are not specialized in HTC phones) and they told me that they can’t see anything particular wrong with the phone, but they are not a specialized HTC service center. So, what’s wrong with it? During the last 3 months I had 3G services without a problem. Sending the phone to a specialized HTC center (abroad) may be costly and they also may not find anything wrong with it, because phone if set back to the Auto mode sometimes even finds the 3G network.
Did somebody have a similar problem? Please help. What it could be? Problem with the phone? May be the SIM? Or just the Orange service network got crazy?
I have an original ROM:
ver. 1.56.405.5 (08/28/07),
Radio 1.27.12.11,
Protocol 22.45.88.07H
Hi there,
I had exactly the same problem. I first thought it might be with my sim card but it worked fine on other phones.
I have since sent the phone to HTC and had it repaired -- works fine now.
Hope this helps.
I had the same problem on my Kaiser when it first arrived from an ebay sale. Worked fine in GSM/Edge mode, but would not make or receive calls in 3G mode at all. Finally sent it back to HTC in the US who repaired it at no cost (thanks guys!) and shipped it back to me.
It's been working fine since then.
I read lots of others who have had this problem and the fix seems to be returning to HTC for repair.
/drt
I had this problem and still have. I send my phone back 4 times. First time something went wrong. 2nd time it got a motherboard replacement (for the 3G chip) it work even better then when I bought. It lasted for 14 days untill the 3G failed again. I send it back got and Worked for 1 day again re-send it they called me said it's working fine with them (3G options) and they can't find any problems with it. I received the phone back. Worked for 1 day again on 3G then again the problem. I have checked with my provider no problem. Tried other sim cards issue is still there. I'm keeping it here till the Xperia gets out then I'm sending it back untill the 3G issue gets fixed.
No matter what issue this phone has, it's the best on the market imo, that's why I keep up with it.
I am having trouble with my tlit for the last 2 weeks as it is not recognizing my sim card I have cleaned the sim, hard/soft reset, other sim cards, send to htc, tried differnet radios and still with the same problem, I am getting very angry as this is my 2nd htc device which gone bad and this time do not have money to buy another pda this one still under warranty is there something else I can do before I throw this pda out of the window :!!!
please Help !!!!
Take it into a nearby store and have them try a new sim in or if anyboydy in you family has ATT, use theirs and see if the problem still persists.
Time to use the warranty again
Deo said:
this time do not have money to buy another pda this one still under warranty is there something else I can do before I throw this pda out of the window :!!!
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Yes send it back to HTCs repair centre under warranty and tell them the problem either wasn't fixed properly the first time or has reocurred. You also need to ensure your network provider has provided you with the correct sim for a Kaiser (although you say it's a Tilt which is AT&T your icon shows vodafone so for them it'll be the same sim as for their V1615).
I got the same error today... but it works again now.
I dont realy know what append.
First I tried it in another phone Ok on that phone, not on the HTC TyTN2
second I tried on HTC P3600 it is ok,
Third retry on the HTC Tytn2 it worked well.!!!
The Htc Tytn2 is under WM6.1 (upgraded from WM 6.0)
When the issue occured, during the boot, I got the message to start in safe mode may be there was somthing wrong with one driver.
when I got it running with the sim the HTC didn't ask any more to start in safe mode... let you investigate.... good luck
Flying Kiwi said:
Yes send it back to HTCs repair centre under warranty and tell them the problem either wasn't fixed properly the first time or has reocurred. You also need to ensure your network provider has provided you with the correct sim for a Kaiser (although you say it's a Tilt which is AT&T your icon shows vodafone so for them it'll be the same sim as for their V1615).
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I Have already send it last week and returned with not even a description what is the problem . I have tried differnet operator sim card and still no luck so have to phone them again which means 30 min on the phone !!! how can I get a new phone under warranty from htc ?
I phoned htc europe and now told me that because my htc is branded at&t I have to get to at&t funnily enough when I contact at&t last week they told me to return it to Htc
updates
So i recontact at&t now and sad that because I do not have an At&t line I cannot return the phone to be excahnge for a new one and my tilt is still under warranty!
Any ideas what I can do ?
What do you have there (precisely)?
Deo said:
updates
So i recontact at&t now and sad that because I do not have an At&t line I cannot return the phone to be excahnge for a new one and my tilt is still under warranty!
Any ideas what I can do ?
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I'm confused as to what you actually have there is it
A) A Tilt (ie the US Version of a Kaiser with bloatware but no VGA Camera) which is used on AT&Ts network
B) A 'genric' ie HTC branded TyTN II
C) A Tilt but you've never activated it and instead unlocked it/modified it to use a Vodafone sim on it or
D) None of the above (in which case what is your arrangement)?
Anyone who has a Tilt but unlocks it to use another providers sim in it (without getting the unlock code from AT&T to do it officially - or putting it back to stock condition before reporting a problem) will probably run into warranty problems I'd imagine - I hope this isn't you
it is a at&t from usa. For unlocking sim as many others did when they need to replace their mobile was to put in back original software so should not be a problem. What if i get at&t sim card and number will at&t consider me as their client a replace my tilt under warranty !
This happened to me! I was taking a nap and I woke up wondering why I hadn't received a call, and there was the emergency call only screen. I turned off my phone and then took the SIM card out, put it back in, and booted it up. It did the same thing, but I turned it off and turned it back on and it was fine. I hope it doesn't happen anymore, I was scared. Good luck getting yours back! That's the only problem I've had with my Tilt, minus the not having 3G or Edge service where I go to college.. even though it's on the highest hill in town. and I'm supposed to have service. hmm.
Guys i lost my diamond and so had it barred with o2, i after left o2 and upgraded to vodafone to a HD
i found my diamond in my friend cars on saturday (6 weeks later!!)
i have called o2 to unbar the phone bit they cant seem to do it as i left them and moved to vodafone. BUT vodafone cant do it because the phone was locked to o2
what can i do?????!!!!!! can anyone help with some advice?????? i can prove its my phone with receipts and well they have been trying for 1 week to unblock and are still struggling....................
patterns said:
Guys i lost my diamond and so had it barred with o2, i after left o2 and upgraded to vodafone to a HD
i found my diamond in my friend cars on saturday (6 weeks later!!)
i have called o2 to unbar the phone bit they cant seem to do it as i left them and moved to vodafone. BUT vodafone cant do it because the phone was locked to o2
what can i do?????!!!!!! can anyone help with some advice?????? i can prove its my phone with receipts and well they have been trying for 1 week to unblock and are still struggling....................
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You can try a rom upgrade or use a CID Unlocker Here Or you can change your imei through registry but i aint sure how to
its already sim unlocked but i dont know if its secuirty unlocked
i emailed olipro a while a go but he didnt respond. either he or tupisdin originally unlocked it for me i cant remember as i had a dimaond previously aswell which i sold for a touch pro, then missed so bad i bought another one
would i be allowed to change imei i thought this was illegal?
il give anything a try right now. if i security unlock again and sim unlock again will this do anything? or maybe if i flash the radio or rom again maybe???? its already hardspl
man thi sis so frustrating im angry!!
o2 just called me and said "technically" they unlocked everything there end but still it wont show signal, i tried 3 different sim cards now too
something did change - it now shows the G symbol by the signal but still no signal - there is just an "!" there
anyone?
id really appreciate some help here guys
This may seem stupid and it probably is but have you tried flashing a hard reset or maybe even flashing a new radio? I don't know if it will work but I'd certainly give it a try if I was you... You never know and you've got nothing to lose...
Hi patterns,
The only way to unbar the device is by the original provider (O2).
The provider simply places a national IMEI block so that your device can't be used anymore in the UK.
The only thing to prevent the device from being barred is by change the IMEI (which is illegal), but the info to do that isn't public (and illegal).
O2 is still the only way to unbar..
hi equinoxe,
thanks - this is what o2 are trying to do, but there is some problem because i moved provider to vodafone and then didnt keep the number, so there is something stuck in transit permanently. o2 have tried 3 times now to do this and keep telling me the same thing, i dont know what to do anymore........
i called and asked if i could change imei, the guy said it would work but he cant assist - obviously as you mention this is not legal. But in saying that is it still illegal if i do it for genuine reason?
man this is so frustrating, i finally out of pure good luck find my phone and it seems useless now!
guys o2 managed to unbar the phone but now it only works on t-mobile and o2????? it wont work on orange or vodafone, any idea why?