Hi all,
I bought an Alpine, brand new (unwanted contract upgrade) from eBay, received it today and put in the PayG o2 sim that I bought from carphone warehouse. The phone is locked to o2, as I tried my old virgin sim and got the old "Enter unlock code", but with the PayG sim, it goes straight in, except there is an exclamation mark next to the signal indicator. I can't figure out what it is. Do I have to wait, say 24 hours for the sim to receive a signal? Or is it something more suspect? I can't make calls or do anything that requires payment from the sim.
Cheers,
Karl
EDIT: I have googled, and done a hard reset. I have come across that problem of not being able to select "Prepaid" for the simcard. I'm even using an o2 sim card! Is there something else I need to do? I've seen the settings for gprs and mms, but I just need to get it so I can use it as a phone! Please help!
Can nobody help me?!?!?
Have you tried calling O2? I had no signal for a few hours last night and had the ! mark next to the aeriel symbol, maybe there were network problems in your area as well?
Alternatively have you tried the SIM in another phone to check it's been activated correctly?
You could also try SIM-Unlocking your phone using the tool somewhere on this forum (Search should find it) and try it with your Virgin SIM to see if it's actually the phone which isn't working.
Apart from that can't help.
Sorry!!!!
G
I have emailed them about the problem, and may well back it up with a call; I just don't want to be on hold for an hour listening to someone playing the trumpet with their arse.
My sister has an o2 phone, but is out at the moment. I will check with her when I next see her.
I have been looking at the all in one unlock tool in the General section, but am wary of it as I don't want to brick this phone. Will it wipe the WM2k3 OS do you know? Or is it just like an application that searches the system?
Thanks!
UPDATE: Have just decided to bite the bullet and try the all in one unlock. It worked and my XDA is now on my old Virgin Sim. I will try my o2 Sim in my sister's phone at some point. Could it be that I have bought a dodgy o2 sim?
UPDATE: I tested the Sim in my Sister's phone, and it came up with "Unregistered Sim". I then put in an unused Sim that she got as part of a promotional freebie type thing and it registered in under a minute! I'm going to take back the Sim that will not register, but before I do, is there anything else I can try?
SOLVED
Simcard refunded, am using spare that my sister had as it worked straight away.
SOLVED
Glad to hear that - I had just dug out this morning the SIM unlock program and was going to PM it to you then I saw your post.
Enjoy your phone!
G
Thanks for your help buddy! Much appreciated
Related
my phone seems locked, i tried to use vodafone SIM card, but my phone does not working.
anyone got idea?
did you http://forum.xda-developers.com/search.php ?
unlocking prog
here you go mate, worked on my xda11i, unzip, use sync to put it in your fne and run from there, orange and t mobile worked for me, the 3 network did not but i think they too expensive anyway for what you get
Thanks a lot!
hi, i just tried, buy it said an error occured while unlocking your phone. see xdadev-all-unlock.log file for details.
turned off the flight mode, it works, thanks.
I have to use xdadev_all_unlock-v1.6_138.exe but after having to place on my xdaì O2 it asks me a code , for my sim O2 help me
Sorry to regurgitate an old thread but I am having a problem unlocking my xda, I have to to turn off flight mode but my O2 sim has expired, so I cannot turn off flight mode, any ideas of how to get around this, or will I have to find an O2 sim to put in my phone?
I think you may well have to find any old O2 sim to just bung in. When I unlocked my XDA, I had my sim in the device (I did it literally a week after I got it), and it ran through its algorithms and cracked the software running on the unit to unlock it Never tried it without a SIM in, but I'd imagine it wouldn't work as the protection layer wouldn't be loaded...
Mark, if you havn't gotten around to fixing it yet, try buying an O2 PAYG sim for a tenner, any O2 shop in London should have one.
I've had my unlocked HTC Kaiser for 2 months now on the AT&T Network no problems. On Thanksgiving Day, my phone decided not to turn on after I left the phone to charge overnight. I figured it did not get a good charge so I tried recharging it. It was flashing red lights near the the top of the phone. So I go into AT&T on Friday to see if its the battery or the european charger that may be at fault. I played around a few combinations in the store and it suddenly/magically turned on. (I decided to buy the charger and extra battery anyways). The employee decides that for some reason or another, the phone needs a SIM Card. Well here is where everything went downhill.
After the new SIM card, I was unable to make or receive any calls, and no access to my data plan. Sometimes, I would have full signal bars but still was unable to make/receive phone calls. I've been able to make calls on very rare occasions; especially in this room in our school. What to give? So I went into another AT&T store and noticed that they had the incorrect IMEI number down in their system,. I asked for them to fix it but they said they couldn't change it for some reason and that the IMEI wouldn't be causing the problems I'm experiencing. So I finally called Customer Service Support on the phone and supposedly they were able to change it to the correct IMEI #. But still the same issues. I've done soft, hard, master resets, take out the battery + SIM card, you name it and still the same problem! When I took the SIM Card out of my phone and put it in a Blackberry, it did work! But when I took the Blackberry SIM Card into my phone, it did not. The support team told me that indicates that it is my phone; but I clearly told them that it could also be due to the fact that the towers just aren't recognizing my device no longer.
So I spoke to HTC about this and they said its the SIM card and they wanted me to go in and get another SIM card. So I went into AT&T today and got a new SIM card but same problem. Again, same issue. So I called AT&T Customer Support today and asked them to bump me up to Level II or III support. She says she cannot do that because my phone is unlocked (from HTC) and no support for that. I gave her the rundown on how my phone was working for 2 months until they put in the new SIM card and my cell phone activity clearly show that. Then she goes on to mention that other technical service reps that have helped me in the past few days clearly have pointed the culprit to be my device and not AT&T as they have exhausted all tests. And I told her, it's like taking a brand new car to a mechanic and then get the car back not running. If you ask the mechanic what did you do to my car, he's not going to admit to anything. She says that my device isn't being recognized by the towers. So then I brought up the point of "So is it my tower or is it really my phone?". I told her it's no problem getting a new phone but if I get a new phone, will it be unrecognized by the towers again. She said yes because it is unlocked. I said what about the thousands of other people who use unlocked Kaisers or any phone for that matter as they seem to have NO problems. They basically want you to buy the phone directly from them.
In all, I've spent nearly 10 hours on trying to get this thing to rework and be able to place/receive phone calls. Whether this is due to the events which ensued after the red light indicator on Thanksgiving Day OR the fact that AT&T switched my SIM Card and caused my device to be undetected by towers (whether it was due to the fact they put in the wrong IMEI in the first place or any adjustment they made to my account) remains to be determined.
The only options that remain is: 1) Go to TMobile and try out their SIM card on my phone and see if it works. I highly doubt they too will let me do that as they consider phone unlocked and don't want to help 2) Get a new phone through HTC and hope it'll work on AT&T again.
Any ideas or support??? heheh. your help is truly appreciated
I feel you pain Brother.......
I don't have a clue how IMEI and towers can just not register your device...though....but anyhow, did you check if you have the Phone in the Dialing screen-Menu-Options, then the tab BAND on the bottom and both of them selected as AUTO? if not, then try changing bands.......
If you know that then, I'm thinking only of AT&T could have blacklisted you or some sort.......but that is highly unlikely......
I had some problem like that when i'm out of the country using Foreign Chips, and it seems the Kaiser needs a bit of time to adjust to new sims, and that can take minutes, hours...or even days......who knows what is happening as the phone is "learning"....... hope this helped you a bit....
I've been using my Kaiser for several months now and I did not register my IMEI, I just popped the sim out of my 8525 and took off running. It sounds to me like your phone has failed in some way, especially if your new sim works fine in another phone. The question now really is, where can you get a Kaiser fixed in the US? I spoke with HTC on another subject and I get the feeling that it may be difficult. I got mine from a shop in Canada, guess I'd have to go thru them.
In any case, good luck, it will be interesting to see what it turns out to be.
I second RemE -- like him, I bought a Tytn II & plugged in the SIM from an older phone (in my case a Qtek 9100 not bought through AT&T/Cingular), and have had no problems.
i had a similar problem with my 8525. I bought a Tilt to replace it, and about a week later I gave the 8525 to my son to use. neither his SIM card or mine would work in the 8525, but they worked in other phones. I brought the phone to the AT&T store and the guy there did something on his computer, then the phone was able to work. I'm not saying that AT&T blacklisted it, because I don't really know. But it took a change by the AT&T rep at the store to get the phone working again.
I have been using Kaiser with ATT for three months now with no problem. I just used the sim card from my Blackberry and so far, no problems.
Hi Guys,
My Kaiser arriving tomoz to replace aging m3100 (Orange TTyN), but as I share a business contract and need the Kaiser, we have needed to switch Sims on our phones, hence I only have a none-3g sim for my kaiser.
Question is thus;
Do I need it to be a 3G sim to use HSPDA? I understand HSPDA is 3g 1.5 or something, but wanted to clarify the issue.
If no good, how can I get a 3g sim into the phone but retain the number? Orange don't want to play ball, as I have suggested they can 'upgrade' the Sim with new code etc.? ( yes, a little knowledge is a very dangerous thing.. )
Any help and advice would be much appreciated..
Cheers
I phoned orange they sent new 3G sim two days ago though mine was on PAYG.
My old sim only got GPRS.
The new sim has a number to phone to register it. Follow the prompts...The rep will ask you for the new sim card number and apply it to your phone.
After you put the new sim card in you'll get a text telling you to switch the phone off then on... then presto HSDPA
Make sure you specify that you want a 3G sim card else they'll try and send you a normal one
Yeah I dont follow at all...
Orange are anal about sim's with devices. You should register the new sim you get with your device and they will change it to your old number within a few hours.
I'm running a Kaiser on T-Mobile and I get HSPDA whenever its available. I don't have 3G service so I think you should get the max Data connection available when its available.
Thanks for tips Guys !
As I have found on other parts of these forums, plenty of great advice given quickly ! Cheers
Just to get this straight, as its a business phone and I cant screw it or lose my number...
Problem is, as I swapped phones with my Bro who I work with, there is already a phone using the number provided on the new sim... So I cant register the new sim.
Orange are ANAL about their sims, and ANAL about removing TouchFlo (Grrr) bunch of ANAL freaks if you ask me..
Anyhoo,
Could I register the sim, and give MY number, and they will register to that number? Orange Bod says there is NOTHING that can be done, NO WY to solve the situation, but you guys are so much smarter than them...
Keep it coming ! Is it poss. to re-code the sim to 3g using a simcard reader? should I find out where Head orange guy lives and shake him warmly by the throat?
Hi
I just got on at&T 8925, I put in sim card and it did not ask for unlock code, so I guess it is unlocked, I put in my sim card (Fido Canada,works in other phone) and it show "no service" can not find phone network signal.
I tried
ATT ROM 1.57.502.2 and
RUU_Kaiser_ROGERS_WWE_1.83.631.4_radio_sign_22.51.88.13_1.27.15.32R_Test.exe
radio 1.27.12.11 and 1.27.15.32
all same problem.
Can anyone help me, are these rom combinations not good? or something wrong with the device?
or anything I need to do?
thank you for your help !
Try another known-good SIM card. If you still cannot get service, then you probably have a hardware issue with the phone.
Sounds stupid, but did you make sure you put the SIM in the right way around.
You wouldn't believe how many people have not done this right.
Sounds like it's not unlocked... when I got mine it wasn't unlocked but it only asked for a code once.... just run the unlocker to be sure...
maybe to hard reset?
Hi thanks for everyone's help.
I think I put the sim card the right way , otherwise it will show 'no sim card'
I am keep trying other rom/radio; still no luck, it either keep searching or say 'no service'
I really hope it is not hardware problem.
hope if anyone has the experience and could help me
it really confuse me.
Thanks
alanalan11 said:
Hi thanks for everyone's help.
I think I put the sim card the right way , otherwise it will show 'no sim card'
I am keep trying other rom/radio; still no luck, it either keep searching or say 'no service'
I really hope it is not hardware problem.
hope if anyone has the experience and could help me
it really confuse me.
Thanks
Click to expand...
Click to collapse
welll this might be a little solution i read in another thread...sum times the phone will not read the sim becuz its not making enough contact to the phone...so maybe a little piece of paper on top of the sim then put it in the phone MIGHT help..if it doesnt then ur phone is jacked up =P
or
when i put my tmobile sim in my unlocked 8925 it worked and then a couple our couldnt get n e service... and i checked my brothers phone and dad and they didnt have service too... so maybe sumtimes the network will nto work for a while. or sumthing
If you go in the phone options and do a manual network search, does it find anything?
Thanks brian_v3ntura:
but I tried paper, same thing, maybe not be contact problem.
Thanks kilrah:
I tried that, it shows " cannot read setting from network, try viewing setting later or disconnect data connection and try again."
I did saw something online that maybe because the Fido sim card maybe old (about 3 years), but it did work with sth. like Samsung blackjack II. maybe Kaiser is more complicated.
just wonding if anyone have experience that old sim card may have problem with new phones.
I will keeping trying...
My SIM card is about 4 years old.
I'd bet your Kaiser has a hardware problem.
Hi, guys
I tried a friend's Fido sim card, it works, I don't what's the difference, but it is just like that, maybe I should go get a new card.
Thanks everyone.
good
as one of the boys ur sim might be damaged/old (power failure issues most likely)
alanalan11 said:
Hi, guys
I tried a friend's Fido sim card, it works, I don't what's the difference, but it is just like that, maybe I should go get a new card.
Thanks everyone.
Click to expand...
Click to collapse
yeah, just what confused me is that the sim card still work with my other phones.
Hey guys,
Long time lurker here... and I'm having the same problem.
I have a foreign (Cyprus CytaMobile Vodaphone) SIM in my Kaiser. A couple times over the last few days I was getting the "no service" but if I reset (turn on/off) the device it was fine. Today I cannot get service on it at all. I tried it in an unlocked 1G iPhone and it didn't seem to work either.
I thought maybe the SIM is dead, however when the device it's in starts up, it asks me for the PIN set on the SIM card. I enter the PIN, and it unlocks the SIM. How could the SIM be dead if the PIN authenticates? However, when I put my regular Canadian Rogers SIM in, it works fine.
Where it usually says "Searching.." on the home screen, I once got "Denied, searching.." but I haven't been able to reproduce it.
Any ideas? The provider doesn't have a local roaming agreement, however for the past year it has always registered on the network and allowed me to check balance and send text messages.
Is it most likely a dead SIM or blocked by Rogers? I'm doubting the blocked part, but the successful PIN entry is what has me baffled...
Thanks!
Chris
Ok different SIM card also from Cyprus Cytamobile in a SE w810 does the same thing. Is Rogers seriously all of a sudden blocking these? There is no local roaming agreement, however I would always get the Rogers welcome text's and even be able to check balances. I've been doing this off and on for 4 years...
Anyone ever heard of something like this?
Thanks,
Chris
P.S. Sorry, getting a bit off topic but I thought the initial problem was related!
EDIT: Ok, I can also see all the SIM contacts and SMS messages stored on the SIM.
alanalan11 said:
Hi
I just got on at&T 8925, I put in sim card and it did not ask for unlock code, so I guess it is unlocked, I put in my sim card (Fido Canada,works in other phone) and it show "no service" can not find phone network signal.
I tried
ATT ROM 1.57.502.2 and
RUU_Kaiser_ROGERS_WWE_1.83.631.4_radio_sign_22.51.88.13_1.27.15.32R_Test.exe
radio 1.27.12.11 and 1.27.15.32
all same problem.
Can anyone help me, are these rom combinations not good? or something wrong with the device?
or anything I need to do?
thank you for your help !
Click to expand...
Click to collapse
I also have the same problem with my tytn, I have a bad feeling it is hardware If you manage to find the problem please let me know. I have tried the paper thing and also all new firmware and OS nothing helps
Try setting it to GSM only (disable 3G) and see what happens.
To do that go to Settings->Personal->Phone->Band->Network Type=GSM.
If it works then, you might want to read this thread: http://forum.xda-developers.com/showthread.php?t=419803
Hello. I ordered from Amazon.com a used Droid 3, which used to be on the Verizon network. I am in Peru, and was planning on using the phone with a SIM card on the Movistar network. Powering on the phone with the SIM installed resulted in the phone asking me for "SIM network unlock PIN" I thought it was the SIM PIN, so i tried that a couple times, no no avail. Then, I found online that the default PIN is "000000" or "123456" so I tried those, at which point my phone came up with the message "Phone is subsidy locked" (or something to that effect)
I called Verizon in the US, and the tech support guy said the phone shouldn't be locked, and that the EMEI isn't on any lost/stolen lists. Am I now stuck with a $50 paperweight? Can I unlock it or root it or reflash it in this condition? Right now, I have the SIM out and I can use it on WiFi and download apps and stuff, but it is basically useless as a phone at this point.
Any help would be much appreciated. Thank you.
LoneWolffe said:
Hello. I ordered from Amazon.com a used Droid 3, which used to be on the Verizon network. I am in Peru, and was planning on using the phone with a SIM card on the Movistar network. Powering on the phone with the SIM installed resulted in the phone asking me for "SIM network unlock PIN" I thought it was the SIM PIN, so i tried that a couple times, no no avail. Then, I found online that the default PIN is "000000" or "123456" so I tried those, at which point my phone came up with the message "Phone is subsidy locked" (or something to that effect)
I called Verizon in the US, and the tech support guy said the phone shouldn't be locked, and that the EMEI isn't on any lost/stolen lists. Am I now stuck with a $50 paperweight? Can I unlock it or root it or reflash it in this condition? Right now, I have the SIM out and I can use it on WiFi and download apps and stuff, but it is basically useless as a phone at this point.
Any help would be much appreciated. Thank you.
Click to expand...
Click to collapse
Thought I would reply here too, in case someone thinks about trying to help. I replied to your thread on a different site. You have sent phone back, so there is nothing left to try, at the moment.
Thanks for getting back to me. I still have the phone at the moment. I have until Saturday to figure it out, otherwise I'll send it back to the US with my MIL. Please, do tell, what's your secret?
Also, what site did you reply on? I've been all over the Motorola pages for the last week looking for solutions. (I solved the MB508 issue, so I don't have to send those back.)
No secret, and no fix
http://www.droidforums.net/threads/...ny-way-around-this.244056/page-2#post-2559740
Oh well. Thanks anyway.