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Happy New year to everybody...
Mine has started off bad, I just returned from my X-mas/New year break and I can no longer sync, install or uninstall programs ?
when I connect my PDA to the PC it sees it, but it can't sync, if I go to remove/add programs it shows empty nothing installed.
I can even brows the PDA but I can't copy files to or from it?
I'm lost, can anyone help me out on this I really don't want to do a hard reset.
Thanks.
Anyone.........?
tryed to reinstall active-sync?
did you installed some program has to do with network (kind of ftp-server or something else that uses some ports in you network-config)
i had the problem with filezilla ftp-server, using port 990 for ssl-authentification.
the problem was, active-sync also uses this port, but filezilla starting as service was bound to this, so AS could not work.
edi said:
tryed to reinstall active-sync?
did you installed some program has to do with network (kind of ftp-server or something else that uses some ports in you network-config)
i had the problem with filezilla ftp-server, using port 990 for ssl-authentification.
the problem was, active-sync also uses this port, but filezilla starting as service was bound to this, so AS could not work.
Click to expand...
Click to collapse
Hi Edi, No I haven't installed anything, but I think my problem might be something else (worse), I just realised that I can no longer copy move or delete files from either the PDA or the MC, I get an "access is denied" error.
Anyone have any idea what might have caused this? and better still, is there a fix.
I seem to be repeating myself lately with this answer, so I apologise if it seems down-right obvious, but have you ensured you have the latest version of ActiveSync/Windows Mobile Device Centre?
The reason I ask this is because I too was experiencing Sync problems using WMDV, but realised I didn't have the latest version (it doesn't automatically update with Windows Update, WTF?). Windows Mobile 6 is obviously programmed slightly different from revious versions, so updating Sync software is a simple step that's often missed...
Audio said:
I seem to be repeating myself lately with this answer, so I apologise if it seems down-right obvious, but have you ensured you have the latest version of ActiveSync/Windows Mobile Device Centre?
The reason I ask this is because I too was experiencing Sync problems using WMDV, but realised I didn't have the latest version (it doesn't automatically update with Windows Update, WTF?). Windows Mobile 6 is obviously programmed slightly different from revious versions, so updating Sync software is a simple step that's often missed...
Click to expand...
Click to collapse
Hi Audio,
Thanks for the reply, but I do have the latest version and I never had a problem with it until this week.
Just so i can try and help, what is it you are using Dave? AS or WMDV?
Audio said:
Just so i can try and help, what is it you are using Dave? AS or WMDV?
Click to expand...
Click to collapse
Hi Audio, I use both, AS at work and WMDV at home, both used to work fine.
And do you experience the issue on both?
EDIT: Apparently, there may be a problem with ActiveSync 4.5. Just take a look at this list of complaints about it lol.
One user stated:
"I was using AS4.2 with my ETen M700, everything was fine. I wanted to upgrade to WM6 and teh instructions said I needed to use AS4.5 I installed it and tried to connect my device - disaster! The rapimgr.exe process runs at 99% and slows the computer to a crawl.
After 3 attempts, I uninstalled it, and re-installed AS4.2 (available from www.microsoft.com) and now things are working again. "
This may be worth doing to see if this soilves your problem...
Audio said:
And do you experience the issue on both?
Click to expand...
Click to collapse
Yes I have tried it on three different machines, I can see the PDA but it won't sync or let me move or copy files.
It look like I might have to do a hard reset, but I'm hoping not
Also, a chap on a premium (you have to pay for support!) site said the following, which seems slightly similar:
"I've been using ActiveSync for a while now to sync outlook up to my motorola q. For some strange reason it's stopped working. The connection takes place, you get the little signal saying that ActiveSync picks up on it, the "Connecting" message, followed by the "Synchronizing" message... and nothing. It just hangs there. I've reinstalled ActiveSync and Outlook and did a hard reset on the phone. I'm convinced the issue is with the desktop, if I take the same PDA home, I'm able to sync up with my PC there. Does anyone know what happens during the Synchronizing phase and what could be possibly causing it to hang? ActiveSync 4.5 is a new beast, solutions to the older versions don't seem to apply.
If I hit the Stop button, ActiveSync hangs on the "Stopping" message and ActiveSync on the phone becomes unresponsive until I unplug the cable."
So even a Hard reset didn't solve this guys problems...
I would recommend uninstalling AS 4.5 from your machine, and installing 4.2. Reason being, i believe you need your phone connected to the computer when you install syncing software, so it more than likely "fiddles" with some very well hidden settings on the device. If this is the case, 4.5 may have [email protected] it up, but 4.2 may be your savior.
If you decide to give it a go, let us know how it goes...
Audio said:
Also, a chap on a premium (you have to pay for support!) site said the following, which seems slightly similar:
"I've been using ActiveSync for a while now to sync outlook up to my motorola q. For some strange reason it's stopped working. The connection takes place, you get the little signal saying that ActiveSync picks up on it, the "Connecting" message, followed by the "Synchronizing" message... and nothing. It just hangs there. I've reinstalled ActiveSync and Outlook and did a hard reset on the phone. I'm convinced the issue is with the desktop, if I take the same PDA home, I'm able to sync up with my PC there. Does anyone know what happens during the Synchronizing phase and what could be possibly causing it to hang? ActiveSync 4.5 is a new beast, solutions to the older versions don't seem to apply.
If I hit the Stop button, ActiveSync hangs on the "Stopping" message and ActiveSync on the phone becomes unresponsive until I unplug the cable."
So even a Hard reset didn't solve this guys problems...
I would recommend uninstalling AS 4.5 from your machine, and installing 4.2. Reason being, i believe you need your phone connected to the computer when you install syncing software, so it more than likely "fiddles" with some very well hidden settings on the device. If this is the case, 4.5 may have [email protected] it up, but 4.2 may be your savior.
If you decide to give it a go, let us know how it goes...
Click to expand...
Click to collapse
Hi Audio, I don't know what to do, I started another thread about no longer being able to either copy, move, delete, install or uninstall anything, I really don't think it's a sync problem anymore. I will wait another day or so and then I'm going clear storage and start again.
what really pisses me off is my wife has no problems at all? perhaps my PDA is ******.
Exactly the same has just happened to me - I tried to connect to ActiveSync this morning to copy a file across via bluetooth, but it refused to connect. I plugged in the USB cable, nothing - the phone charges but ActiveSync does not want to know.
I deleted the device in AS, tried to add a new one - nothing found.
I last sync'd up fine 4 days ago.
I am using Dutty's DualTouch v1.1 release.
I am using AS 4.5.0 build 5096
If I discover services via BT from the kaiser to the computer it finds the ActiveSync service.
I have done a soft reset, no difference, restarted the PC, same. I haven't applied any Windows Updates or made any changes since it stopped working.
I might try rolling back to AS 4.2
Edit: Same with AS4.2
Think it might be clear storage time
Cleared storage and then it worked fine...will take the opportunity to upgrade to dualtouch v2
Hi Blaze, damn it's annoying isn't it, my next move is clear storage as well.
Hope mine works again.
It's bloody happened again I reflashed the rom with Duty's Dual Touch V2. Much better rom, but activesync has just given up again via BT and usb. Maybe it's some inherent problem with WM, or with Duty's roms - which are you using Dave?
I've tried it on a fresh build of XP Pro on an old machine with nothing than AS & Outlook 2k3 on - same, AS sees the device, but wont sink. Problem seems with the device...
Dave... said:
perhaps my PDA is ******.
Click to expand...
Click to collapse
Sorry I cant help other than to say my dutty rom is working fine on WMDC.
But I had to post and ask why you asterisked out the "ed" and left the lrest of the word in?
Brilliant! Lmao! :d:d:d
unwired4 said:
Sorry I cant help other than to say my dutty rom is working fine on WMDC.
But I had to post and ask why you asterisked out the "ed" and left the lrest of the word in?
Click to expand...
Click to collapse
Good Point I didn't even notice, put it down to stress...
PS: For anyone who's interested, I ended up doing a hard reset, reinstalled my apps, restored my backups and it's working fine now.
Did you have F-secure Mobile installed? If not, I could take that away from possibilities that's causing this problem
Hello there,
I've been searching around the internet now for about 3 hours to no avail, I have even resorted to emailing HTC for help. Thats how desperate I am.
I have a MDA Vario III (HTC TYTN 2) that has worked flawlessly for a long time (since christmas) but has suddenly stopped communicating with Activesync.
Im not bothered about syncing contacts etc, all i want to do is use the file browser to download and upload photos etc.
I have tried all the suggestions i have found so far (enabling adanced network functionality, disabling it, reinstalling Activesync etc.) to no working answer.
Can anyone help me?
raty
Not sure if you tried this or not. Delete your existing partnership and then reconnect it. Good luck. Activesync sux.
Hey,
I've deleted the partnerships off my vario3, and completly reinstalled activesync. Still didnt work.
Ive taken the phone into the T-mobile shop i bought it from, they seem a little too keen to send it off for repairs, maybe this is turning into more of a regular thing that i thought?
Kept onto the phone just for now, I wnt to try and fix it before i send it off.
Uh... why send it off if you fix it?
read through this thread and look at post #10 and see if your computer is detecting the device at all..
also try removing your simcard and microSD card and connect your device to your pc in bootloader mode and see if it says USB on the bottom.
ratykat said:
Hello there,
I've been searching around the internet now for about 3 hours to no avail, I have even resorted to emailing HTC for help. Thats how desperate I am.
I have a MDA Vario III (HTC TYTN 2) that has worked flawlessly for a long time (since christmas) but has suddenly stopped communicating with Activesync.
Click to expand...
Click to collapse
It's probably the Notification queues have lost their active sync bits
use Pocket IE or Opera (mobile) to download and install something like MemMaid or SKTools
you can then add the Active Sync components back into the notification queues, and then rebuild them
Once done you should be able to sync etc
notification queues! What is that?
First I ever heard of that. I am having active sync issues as well and I have tried everything in this post.
Nothing works, it connected a few nights ago and it all of a sudden stayed connected all night. I am Back to having problems again.
Does anyone know if avast will hurt active sync?
here is your answer...
http://forum.xda-developers.com/showthread.php?t=362679
read thorugh EVERY LINK and you should be good
ive read through those links and none of them have a fix for me.
The computer recognises my phone, in device manager it comes up under Windows CE USB Devices as HTC USB Sync.
i shall try the bootloader idea and report back.
@Kimtyson- if i fix it i wont be sending it off, that would be obsurd
@pjwilkin- i have never come across that before while reading about the titan, fancy sharing some knowledge?
Just got my phone into bootloader (thanks wiki) and when the usb cable is connected it says USB and the computer starts to install drivers etc.
***bump***
sorry thats not proper foru etiquet but im desperate for som answers
Some further things to try
Can you connect via Activesync using Bluetooth? What about on other PCs and on other USB ports on your PC? What happens if you delete that HTC USB Sync listing in device manager, unplug the phone, reboot the PC and then reinstall Activesync 4.5 (I use the CDROM the phone came with the phone for that)? See if you can get the phone shop to plug it into one of their PCs with Activesync or WMDC.If it's showing up in your PCs device manager then it's likely some sort of problem/configuration issue with your desktop PC it's connecting to - not a problem with the phone itself.
this has happened to me ..
i vote for changing usb ports..
you probly already did so..
please post when you fix it..
ratykat said:
The computer recognises my phone, in device manager it comes up under Windows CE USB Devices as HTC USB Sync.
Click to expand...
Click to collapse
this cancels out any hardware problems... so do as the previous posts mentioned, its all good advice.
im assuming that all activesync services etc load up ?
Dear All,
I am now reading over the forums for about three days. But still I dont have a solution for my sync problem. The problem is that after I flashed my kaiser it won't connect to activesync. But the STRAINGE think is, that when I put it in bootloader the computer does regonize my kaiser, and I can flash another rom on it.
I also got a MDA touch and when I am connecting that one to my computer, everything workes fine. So the problem is not in the computer. What did i already tried:
- turned off the advance USB settings on the kaiser
- reinstalled my whole WINXP and try to connect
- reflash in VISTA and WINXP
- Put the original ROM back
- check if the repplog is in the Windows file
- Put the firewall off
- Googled on every thinkeble words
So i think that the problem is in te phone, because my touch is normaly connecting. The only thing my kaiser is doing now is when i put in on the computer is recharing.
Does sombody have the knowlegde of getting my kaiser back to sync? It will let me sleep a lot better!
Regards,
Gertjan
usually truing off the option (Enable faster data synchronization) fix the problem...
this is the first time time I read about such problem that was not fixed by all you did...
there are some other things, they may not work, but they're worth of a try:
1. try flashing different radio, not only ROM
2. try changing the USB port on your PC
3. did you try syncing with another PC?
I had a similar problem with one of my PCs, it used to sync with no problems, then it stopped! the other PC i have syncs with no problems
all I did is disable the option (Enable faster data synchronization) in USB to PC in the connections tab
I really hope you'll find a fix soon
Do you use Dashwire? I have to kill the Dashwire process to make sync work... Just wondering?
If I understand your post correctly, you have 2 active sync devices. Are they by any chance named the same? I had that problem with my HP 3955 which is nothing more than a universal remote now but I charge it with my computer and it connects to active sync. Anyways long story short I named my phone Ron_Mobile when I got it which is what my PDA is named and I had active sync problems.
Sorry didnt help
Fingerlickin said:
If I understand your post correctly, you have 2 active sync devices. Are they by any chance named the same? I had that problem with my HP 3955 which is nothing more than a universal remote now but I charge it with my computer and it connects to active sync. Anyways long story short I named my phone Ron_Mobile when I got it which is what my PDA is named and I had active sync problems.
Click to expand...
Click to collapse
Thank you for your reply regarding my problem, but I changed the name and reset my device. After that he is still recharging and not connecting.
No Succes
duke911 said:
usually truing off the option (Enable faster data synchronization) fix the problem...
this is the first time time I read about such problem that was not fixed by all you did...
there are some other things, they may not work, but they're worth of a try:
1. try flashing different radio, not only ROM
2. try changing the USB port on your PC
3. did you try syncing with another PC?
I had a similar problem with one of my PCs, it used to sync with no problems, then it stopped! the other PC i have syncs with no problems
all I did is disable the option (Enable faster data synchronization) in USB to PC in the connections tab
I really hope you'll find a fix soon
Click to expand...
Click to collapse
Thank you for your reply, i did all the things you suggested. And still nothing changed. I flashed a diffirent radio, changed the USB port and I alrady tried to sync with serveral other computers. The strainge thing was, that after a reflash of the ROM of Athene (that I use mostly) I suddenly get this problem, and before I didn't have this problem at all...
well hope that someone else can help me.
partly solved....
jorra said:
Do you use Dashwire? I have to kill the Dashwire process to make sync work... Just wondering?
Click to expand...
Click to collapse
Dashwire? didn't know the existing of this service, so i searched it up. This service is a very good alternative for the time that I dont have activesync to work.
you might want to reflash the rom. i had the same problem after using -G- series 4 for almost 3-5 months, all of a sudden activsync stop working for some odd reason. so i reflashed with the latest -g- rom and now everything works.
itzstevo said:
you might want to reflash the rom. i had the same problem after using -G- series 4 for almost 3-5 months, all of a sudden activsync stop working for some odd reason. so i reflashed with the latest -g- rom and now everything works.
Click to expand...
Click to collapse
I installed the latest Garmin but still no succes..
I had the same problem. It happened when I flashed one of g-roms on my vista laptop. what I did was uninstalled and then reinstalled wmdc because apparently what had happened is something messed up with the drivers that recognizes my phone. I also hardreset just for good measure. I hope that helps.
david2327 said:
I had the same problem. It happened when I flashed one of g-roms on my vista laptop. what I did was uninstalled and then reinstalled wmdc because apparently what had happened is something messed up with the drivers that recognizes my phone. I also hardreset just for good measure. I hope that helps.
Click to expand...
Click to collapse
Nope didnt work, also tried on other computers and reflashed couple of times...
Same problem
Yes, I had the same problem as you. Some ROM will do that and some will pass that ActiveSync with no problem. Personally, I had to go back to the ATT original ROM and ActiveSync works again. Strange, but true.
I had the same issue a week ago...it ended up being the usb port on the phone...had to have it replaced. But--since you can still flash via usb, that probably isn't the problem.
I would uninstall active synch or mobile device center reboot and reinstall...then connect the device.
ok I had a strange problem last night with my wife's G1, it made me think of this thread. I solved her problem and I doubt you have the same problem but here goes anyways.
My wife just got a G1. I plugged it into my computer to load some MP3's on it for her since the G1 is supposed to act like a MicroSD card reader. It started charging but no USB connection was detected. It worked on her computer but not mine. After an hour or so I finally figured it out. The USB cable I use for my kaiser has a 3 foot USB extension on it. after using a different cable without an extension it worked. Try another USB cable.
P.S. "load some MP3's on it for her" HAHAHA I just wanted to play with her new toy!!!!!!!!!!!!
Broken?
Thanks for all the reply people, but still no succes Can the damn thing also just be broken??
Regards
phone hell in crazy town.....
Woke up this am and simply tried to sync my diamond2 (running dutty HG) with my PC, its always worked before but today it decided it didnt want to play ball.
it kept saying it couldnt sync this device, and to run AS troubleshooter, which unsurprisingly did nothing, however it still allowed you to "explore" ie browse the folders etc.
after running through all the obvious things (restarting devices in various orders, re attaching all usb connections) and having had AS issues at various times with previous versions of AS and WM, i uninstalled and reinstalled activesync on the laptop. this failed and still gave the same error but still allowed browsing.
during all of this i also noticed that some pages and the settings tab in the opera browser were causing the browser to shut down. it too was working fine last night, i rebooted the phone several times, and suddenly opera would give a couldnt find the opera armvi operating file........... hmmmmmmm its part of the os so couldnt just reload the cab and i still had the activesync issue to solve.
so i'd been meaning to rebuild the phone for while and do clean installs of some of the cabs etc and decided that this would probably also solve the activesync issue, so i reloaded the ROM via the bootloader, and proceded to go about the usual set up and install procedure again.
everything went great until i tried load the first cab from the sd card........ "unsuccessfull" , next one was the same, tried loading another cab from the PC, unsuccessfull, tried to connect to active sync still the same error, unable to sync but able to explore..........
at least opera works :/
any ideas on why the CAB's won't install now, its almost like the phones "read only"....
and any ideas on whats up with activesync????? or how to reset the relationships???? without it i cant even load on the contacts after the reset
--- ok after a reflashing for 3rd time the CAB files now installs ok, but the active sync issue still reminas
Are you hard resetting after flashing.
If so, you may want to consider running a Task 29 or flashing back to your stock ROM first.
Check your USB to PC settings and play around with "enable faster data", if its checked, uncheck and visa versa.
I just want to add one thing..sometimes when a microSD card starts going bad, strange things really happen to the device. If you have a extra microSD card handy, try it, just to check.
Hi All,
I've been running the Orange (UK) WM6.1 ROM for months/years without problems and was messing around with some texts and somewhere along the line I have ended up with the standard 4 stripes down the screen and some text top left.
I have scanned the forums here and the wiki and they suggest connecting using USB and running Mtty.exe, however whilst I can connect the phone using USB Activesync won't recognise it and then I get an error from Mtty.exe because it won't recognise the phone.
I have also tried re-intalling the Orange ROM as well as newer roms, but none of them seem to be able to connect to the phone.
Active sync doesn't seem to be able to connect on Win 7 or Win XP despite them syncing fine this morning.
So, any suggestions out there?
I'll do some more searching, but any pointers would be appreciated.
Thanks.
Try a new USB cable, I went through 5 in one year, or try flashing via SD card.
Well I tried a couple of different leads and no luck.
I did manage to get some info from mtty.exe, but didn't make sense.
I took my SIM out to use in another phone and having left the battery out for a while, put it back in to try again at getting it to start and it booted fine without any problems.
After a bit of messing around it seems like that the boot problem is either down to a problem with the SD card, SIM or a foreign object in phones casing.
I keep the phone in a pocket of my overals that I use a workshop and occasionally iron filings from a grinder can get into it's working, which is what I think has happened.
ANyway, it's back and working again, only need to keep it going until Orange can get some Desire HDs in
Hi!
Read those threads again,the solution is there.
1.Disable USB connections in Activesync menu (right click on green icon on the tray)-->connection settings-->untick "Allow USB connections"
2.Put your device in bootloader mode (yours is in it)
3.Start to connect it with MTTY to do what you want or just run an official Orange UK ROM update
If everything is fine,your device will be alive again.
After that install Hard-SPL to avoid problems like this.
BR
Scootie
P.S.:Sorry,I didn't read post #3,but it can be useful later.
One more tip:check the camera button.
Thanks Scootie,
I'll try the Hard-SPL thing - the jumping into boot loader seems pretty random, has happened a couple more times and I find I have to pull the battery for several minutes and then try a restart.
The camera button doesn't seem to do much other than what it is supposed to.
Pretty annoying since I have had the phone for 3 years, but have not had signal at home so hardly use it, and now we have signal due to Orange/T-Mobile merger from the beginning of the month the phone fails me :-(