I press the power button and camera button while pressing the soft reset button. all I get is a 3 color bar screen that says serial. That's it...
Then I tried to use the clear storage app. I typed in 1234 and clicked yes. nothing happens.
I have htcs home / customier too. and ever since the install I can't fully turn off my phone using the power button.
help please. I just wanted the phone back to default. Not bloatware free.
wrong key combination dude, hard reset is the two soft keys, and then the soft reset button
Push and hold the two soft-keys, then HOLD soft reset until screen changes. It may take a couple attempts...
You're not kidding!!
I tried, same result.. tried again, and again... after about 12 tries it finally worked. Man what a PITA!!
Just persevere!
Luck
Related
Can anyone advise how I can reset my device to the original state it came in the box. My previous device you had press 2 buttons on the keypad and the reset button. Anyone help with the Kaiser?
Thanks,
Sunny.
Settings -> Sytem -> Clear Storage
Make sure you have backed up your data.
gogol I am your new best friend.....many thanks!
Hold in two soft keys and then reset with stylus thats a true hard reset. Much more info posted in the first sticky in Kaiser Upgrading Thread
"true" hard reset? I think it is the same thing with that "Clear Storage".
Just read the manual and I did once.
Hi sunny
I hope this will help you:
HardReset: Hold Talk and End soft key - Reset :When prompted push Green Talk Button
Enter Bootloader mode: Hold Camera + Power buttons together and reset with stylus
Thanks Chris and others. Very useful!!!
Hi
My device has gone really wrong all of sudden. Keeps locking up, weird application corruption etc. I have taken out the battery a number of times. The phone boots up and seems to be ok, but if I slide out the keyboard nothing happens on screen. If I try and make a call the touch screen will not work to dial a number. Weird screen corruption. I thought this device was too good to be true.
I want to do a hard reset. HOwever not sure what the buttons are.
HardReset: Hold Talk and End soft key - Reset :When prompted push Green Talk Button
What is the "hold talk" and end soft key?
This will clear up any confussion i hope:
-Enter Bootloader mode: Hold Camera + Power buttons together and reset with stylus(thanks pof)
-HardReset: Hold Both soft keys in while pushing in Reset button :When prompted push Green Talk Button to clear data.
I did the search, but not finding anything...Thanks for the help
Not sure what you want... but you can go to Start...Setings....System and choose CLEAR STORAGE and that will give you a hard reset as far as whiping data.
austinsnyc said:
-Enter Bootloader mode: Hold Camera + Power buttons together and reset with stylus(thanks pof)
-HardReset: Hold Both soft keys in while pushing in Reset button :When prompted push Green Talk Button to clear data.
Click to expand...
Click to collapse
This is the information I found... bu t I HAVE NOT been able to get my Tilt to Hard Reset from pushing any combination of buttons...
But this does work...
grizzley said:
you can go to Start...Setings....System and choose CLEAR STORAGE and that will give you a hard reset as far as whiping data.
Click to expand...
Click to collapse
Ron
I know this already. I am looking for combination of bottons + reset. As press softkeys + reset for 8525...etc
grizzley said:
Not sure what you want... but you can go to Start...Setings....System and choose CLEAR STORAGE and that will give you a hard reset as far as whiping data.
Click to expand...
Click to collapse
Don't forget about your good friend, WIKI.
I hard reset a TILT that was locked up after installing Blackberry connect to SD card (known issue). Hold down the two soft keys, then use the stylus to press the reset button for a few seconds, then release while still holding in the soft reset buttons. The warning message comes on, and as said earlier, use the green send key to initiate the data wipe.
Jim_R said:
I hard reset a TILT that was locked up after installing Blackberry connect to SD card (known issue). Hold down the two soft keys, then use the stylus to press the reset button for a few seconds, then release while still holding in the soft reset buttons. The warning message comes on, and as said earlier, use the green send key to initiate the data wipe.
Click to expand...
Click to collapse
interestingly, it does not work on my TyTN II.
However, its working on the Trinity.
It worked on my Kaiser/Tytn ll. Thanks!!!
not for me :-(
Hi,
maybe me being stupid, but this procedure does not work for me. Problem is that I installed software for the iGo bluetooth keyboard (I know ...) and ever since the Kaiser is resetting itself every 30 seconds. So what I get is only the smart mobility message, a short vibrate and then back to start. Anyone any idea how to get out of that? May I just press the wrong softkeys?
many thanks in advance
eRay42
new situation: the keys I press are definitely the right ones, I can also get into bootloader mode. I flashed the original rom (RUU_Kaiser_HTC_WWE_1.56.405.5_radio_sign_22.45.88.07_1.27.12.11_Ship) back which finished successful but the situation is the same. When I hard reset I am told it has been done, being asked to press the green button and it reverts to the old problem immediately. I should say that I have not modded my device so far, it was in original state before I installed the above mentioned software. Could it be a coincidence and it is a hardware problem?
HELP!!!
I found hard-resetting my HTC TyTN "GB" somewhat unpredictable. Holding down both soft keys while depressing the reset buttone is the correct procedure. It's either related to the HTC_END.cab. Do you have this installed?
Cheers
Strange, can't perform a hard reset either, using the softkeys of my TyTn II. No matter how long I press and hold them, no message screen, no option to hard reset.
The only way is to use Clear Storage.
pietrucci said:
Strange, can't perform a hard reset either, using the softkeys of my TyTn II. No matter how long I press and hold them, no message screen, no option to hard reset.
The only way is to use Clear Storage.
Click to expand...
Click to collapse
haha, my two fat fingers...
I finally managed to hardreset, using two pencils to push (only!) the softkeys.
pietrucci said:
haha, my two fat fingers...
I finally managed to hardreset, using two pencils to push (only!) the softkeys.
Click to expand...
Click to collapse
Pencil trick worked for me tooooo
reset
thank you..my tilt went crazy and won't bot...just keep restarting and turning off.
I had to use the pen and hold down
damn it now i have to restore everything
No still not working. These button things doesnt work. BTW does using Clear Storage give same effect, anyone?
I also haven't been able to perform hard reset on my TyTN II with the Soft Keys.. it just keeps rebooting! Can anyone help me?
Cumpz
LoL.. nothing like keep trying..
Already got it..
i read on another forum that i need to press the camera button and the power button, they are both located on the same side and press the reset button..
i done that but keep getting a red green blue and white bars, the text say sspl-1.0.0lipof and at the bottom serial..
its the same as the first thing i had to do to load wm6.1..????
thanks
icum said:
i read on another forum that i need to press the camera button and the power button, they are both located on the same side and press the reset button..
i done that but keep getting a red green blue and white bars, the text say sspl-1.0.0lipof and at the bottom serial..
its the same as the first thing i had to do to load wm6.1..????
thanks
Click to expand...
Click to collapse
It's in the Kaiser Wiki, under 'Kaiser resets'.
this is what is says...
Hard Reset **NB** This cannot be performed while the device is connected/charging!**
* Press and hold both soft keys
* Using a stylus, press and hold the soft reset button at the bottom of the phone
* Keep all three buttons pressed until the keypad lights turn off and then flash
* Release the soft reset button while still pressing the soft keys
* Let go of the two soft keys once the message "This operation will delete all your personal data, to manufacturer default" appears on screen
* Finally, press the green call button to perform the hard reset, or press other key to cancel
1. what buttons are the soft keys..
2. i pressed the power and the camera buttons then the reset set pinhole button.. release the reset pinhole button after the keypads lights go off still nothing..
I have a problem which i cant turn on my phone, i press the on/off button, after a while the "touch diamond" screen appears, and then nothing, the phone turns to be dead.
I tryed several sim cards, same thing.
It happend while I was watching a vid and then the phone stucked and "died"
How can I solve this problem?
Try a hard-reset:
-------------------------------------------------------------------
!Keep in mind that this will delete everything you had on your phone!
-------------------------------------------------------------------
rameses said:
I had to hard reset my Diamond a few days ago.
Press and hold volume down and the action key,
press and hold for a few seconds soft reset button with the stylus (while still holding volume down and action),
release soft reset button but keep the others pressed until the message appears on the screen.
Once the message appears you either press volume up to hard reset and leave internal storage intact or volume down to hard reset and clear internal storage.
If you get the timing wrong the phone will just soft reset and you will need to try again. It took me about six goes to get it right.
Click to expand...
Click to collapse
hi all, my first ever post in this forum. first of all many thanks for being here.
I was reading too many threads about the diamond. mainly about hard reset problems and new roms. my problem is that I couldn't perform hard reset. searched over the forum, tried what others did, just no result, what I am getting is only soft reset.
the method is:
use reset button while holding volume down & enter buttons , release the reset and keep holding others until the information window appears on the screen... somebody says power button also needed to be hold. somebody suggest holding the enter button very carrefully as it is very easy to activate direction buttons. somebody says rom is need to be updated as existing rom can be corrupted.
I tried all of above, I did update the rom several times and checked if hard reset is working, no result.
my tricolor screen says :
DIAM100 MGF 64M
SPL-1.24.Hard
MicroP-Diam (LED) v11
PSOC-Diam STAGE_PVT v0x32
I've 1.37.405.1 and radio rom 1.00.25.03 now, I know they are older versions but I tried 1.96. series too but did not throw in another hspl.
is it worth to try flashing with newer hard-spl such as 1.93 and compatible roms. any suggestion is very appreciated. I just wory about it coz read in many threads it is good to perform a hard reset after a new rom.
ps:assuming if it is cannot be changed, any software to perform hard reset? sow somewhere video of it, any help?
thanks for reading
Read this.
http://www.hardreset.eu/htc_touch_diamond_hard_reset_soft_reset_en.html
thanks for post but link doesn't work. I assume there is just explaination of normal hard reset method which I tried several times already.
Hi
cant open the above link to confirm if the same as what method i use, press and hold volume down and enter and the reset and release all upon tri colour
i must remove the SIM to get a hardreset.
with inseted SIM the procedure not works on my device (why ever? no idea!)
Just to further clarify:
If you have the CDMA version (like I), you must hold down power button + volume down + enter button at same time. Press the reset button with your third hand and continue holding the buttons until a screen prompts you for a reset. Volume up button will confirm the hard reset.
That's what I had to do and I would love to meet the engineer behind that crazy combination... I had to prop the stylus in a 3 ring binder while holding the three buttons so i could jab the back of the phone into the stylus while my other two hands were preoccupied with this stupid combo.
Arg. Hope this helps
/rant
ekksman said:
Hi
cant open the above link to confirm if the same as what method i use, press and hold volume down and enter and the reset and release all upon tri colour
Click to expand...
Click to collapse
this is not the hard reset. I got the tricolor screen by holding volume down + reset button. for hard reset there must be a window asking your approval if you are confirming hard reset, than pressing volume up is performing it.
while holding volume down + enter and resetting is resulting soft reset only. I tried many times as if I am mistakenly pressing other buttons but not... any help?
edit:with sim or without it didn't make any difference. however, I tried the last method whitesoxxx suggest but didn't hold the reset as I hold the others, will give result in a minute. by the way my device is from orange, is it CDMA (sorry if it sound soo stupid
result:nope, didn't make many difference, still soft reset. one more question: this reset confirmation window, how many second later it suppose to appear?
thanks
my last post might point you in right direction...
WhiteSoxxx said:
Just to further clarify:
If you have the CDMA version (like I), you must hold down power button + volume down + enter button at same time. Press the reset button with your third hand and continue holding the buttons until a screen prompts you for a reset. Volume up button will confirm the hard reset.
That's what I had to do and I would love to meet the engineer behind that crazy combination... I had to prop the stylus in a 3 ring binder while holding the three buttons so i could jab the back of the phone into the stylus while my other two hands were preoccupied with this stupid combo.
Arg. Hope this helps
/rant
Click to expand...
Click to collapse
It is an incredibly stupid combo! I had to search xda-developers to figure it out the first time because i just didn't believe the user manual!
For me, it works easiest with the diamond face down on the edge of a desk and supported against a heavy object (shelving unit) so that the Vol Down & Enter combo can be done one handed. I then have a hand free to press reset, which is easy with the back cover off!
beleive me i have no any complain about how difficult to reach ald hold all those buttons at same time, I am quite use to it
I sent back the diamond today as hard reset problem was really annoying. I tought mine was defected somehow. will buy another, if next one does the same should I send it back again? is it really necessary to do hard reset after updating rom?
thanks
To perform a hard reset
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and
ENTER button, then press the RESET button with the stylus tip.
3. Release the RESET button, but continue pressing the VOLUME DOWN and ENTER buttons until you see a message on the screen.4. Release the VOLUME DOWN and ENTER buttons, then press the
VOLUME UP button to perform the hard reset, or press any other
button to cancel the reset.
4. Release the VOLUME DOWN and ENTER buttons, then press the
VOLUME UP button to perform the hard reset, or press any other
button to cancel the reset.
***Check this out! http://www.hardreset.eu/htc_touch_diamond_hard_reset_soft_reset_en.html
***I tried it,but the problem with YouTube didn't stop.
Very easy way to Hard reset the phone is by going to phone settings and select "Clear Storage" and enter 1234 click ok. (This is erase all the data and installed programs and will get the factory settings)
im new to this so please be simple if you can help. i love my phone and i am really mad i cant get to anything. i would try to hard reset but i cant get to the start menu or anything. ive soft reset on multiple occasions but it does nothing
You don't have to be able to get to the menus to perform a hard reset.
Simply push both soft keys (keys above the 'E' and the mail icon on your pad) while performing a soft reset. You will then be prompted to push the 'Send' key and everything will be restored.
Welcome to XDA
Yeah, you can hard reset using the physical keys. However, the above method has never worked for my ATT Tilt. The method described in the wiki has never worked either. The method I use which works for me, is:
Press the two "-" softkeys on the front of the device while it is off
Then, while still holding the sofkeys on the front, press the stylus into the reset hole on the bottom for at least 3 seconds
While Still holding the two softkeys on the front, press the power button briefly then release it
You may release the softkeys once you see the warning message
Good luck,
Dave