Cant turn on the phone - Touch Diamond, MDA Compact IV General

I have a problem which i cant turn on my phone, i press the on/off button, after a while the "touch diamond" screen appears, and then nothing, the phone turns to be dead.
I tryed several sim cards, same thing.
It happend while I was watching a vid and then the phone stucked and "died"
How can I solve this problem?

Try a hard-reset:
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!Keep in mind that this will delete everything you had on your phone!
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rameses said:
I had to hard reset my Diamond a few days ago.
Press and hold volume down and the action key,
press and hold for a few seconds soft reset button with the stylus (while still holding volume down and action),
release soft reset button but keep the others pressed until the message appears on the screen.
Once the message appears you either press volume up to hard reset and leave internal storage intact or volume down to hard reset and clear internal storage.
If you get the timing wrong the phone will just soft reset and you will need to try again. It took me about six goes to get it right.
Click to expand...
Click to collapse

Related

Hard Reset Kaiser/AT&T Tile?

I did the search, but not finding anything...Thanks for the help
Not sure what you want... but you can go to Start...Setings....System and choose CLEAR STORAGE and that will give you a hard reset as far as whiping data.
austinsnyc said:
-Enter Bootloader mode: Hold Camera + Power buttons together and reset with stylus(thanks pof)
-HardReset: Hold Both soft keys in while pushing in Reset button :When prompted push Green Talk Button to clear data.
Click to expand...
Click to collapse
This is the information I found... bu t I HAVE NOT been able to get my Tilt to Hard Reset from pushing any combination of buttons...
But this does work...
grizzley said:
you can go to Start...Setings....System and choose CLEAR STORAGE and that will give you a hard reset as far as whiping data.
Click to expand...
Click to collapse
Ron
I know this already. I am looking for combination of bottons + reset. As press softkeys + reset for 8525...etc
grizzley said:
Not sure what you want... but you can go to Start...Setings....System and choose CLEAR STORAGE and that will give you a hard reset as far as whiping data.
Click to expand...
Click to collapse
Don't forget about your good friend, WIKI.
I hard reset a TILT that was locked up after installing Blackberry connect to SD card (known issue). Hold down the two soft keys, then use the stylus to press the reset button for a few seconds, then release while still holding in the soft reset buttons. The warning message comes on, and as said earlier, use the green send key to initiate the data wipe.
Jim_R said:
I hard reset a TILT that was locked up after installing Blackberry connect to SD card (known issue). Hold down the two soft keys, then use the stylus to press the reset button for a few seconds, then release while still holding in the soft reset buttons. The warning message comes on, and as said earlier, use the green send key to initiate the data wipe.
Click to expand...
Click to collapse
interestingly, it does not work on my TyTN II.
However, its working on the Trinity.
It worked on my Kaiser/Tytn ll. Thanks!!!
not for me :-(
Hi,
maybe me being stupid, but this procedure does not work for me. Problem is that I installed software for the iGo bluetooth keyboard (I know ...) and ever since the Kaiser is resetting itself every 30 seconds. So what I get is only the smart mobility message, a short vibrate and then back to start. Anyone any idea how to get out of that? May I just press the wrong softkeys?
many thanks in advance
eRay42
new situation: the keys I press are definitely the right ones, I can also get into bootloader mode. I flashed the original rom (RUU_Kaiser_HTC_WWE_1.56.405.5_radio_sign_22.45.88.07_1.27.12.11_Ship) back which finished successful but the situation is the same. When I hard reset I am told it has been done, being asked to press the green button and it reverts to the old problem immediately. I should say that I have not modded my device so far, it was in original state before I installed the above mentioned software. Could it be a coincidence and it is a hardware problem?
HELP!!!
I found hard-resetting my HTC TyTN "GB" somewhat unpredictable. Holding down both soft keys while depressing the reset buttone is the correct procedure. It's either related to the HTC_END.cab. Do you have this installed?
Cheers
Strange, can't perform a hard reset either, using the softkeys of my TyTn II. No matter how long I press and hold them, no message screen, no option to hard reset.
The only way is to use Clear Storage.
pietrucci said:
Strange, can't perform a hard reset either, using the softkeys of my TyTn II. No matter how long I press and hold them, no message screen, no option to hard reset.
The only way is to use Clear Storage.
Click to expand...
Click to collapse
haha, my two fat fingers...
I finally managed to hardreset, using two pencils to push (only!) the softkeys.
pietrucci said:
haha, my two fat fingers...
I finally managed to hardreset, using two pencils to push (only!) the softkeys.
Click to expand...
Click to collapse
Pencil trick worked for me tooooo
reset
thank you..my tilt went crazy and won't bot...just keep restarting and turning off.
I had to use the pen and hold down
damn it now i have to restore everything
No still not working. These button things doesnt work. BTW does using Clear Storage give same effect, anyone?
I also haven't been able to perform hard reset on my TyTN II with the Soft Keys.. it just keeps rebooting! Can anyone help me?
Cumpz
LoL.. nothing like keep trying..
Already got it..
i read on another forum that i need to press the camera button and the power button, they are both located on the same side and press the reset button..
i done that but keep getting a red green blue and white bars, the text say sspl-1.0.0lipof and at the bottom serial..
its the same as the first thing i had to do to load wm6.1..????
thanks
icum said:
i read on another forum that i need to press the camera button and the power button, they are both located on the same side and press the reset button..
i done that but keep getting a red green blue and white bars, the text say sspl-1.0.0lipof and at the bottom serial..
its the same as the first thing i had to do to load wm6.1..????
thanks
Click to expand...
Click to collapse
It's in the Kaiser Wiki, under 'Kaiser resets'.
this is what is says...
Hard Reset **NB** This cannot be performed while the device is connected/charging!**
* Press and hold both soft keys
* Using a stylus, press and hold the soft reset button at the bottom of the phone
* Keep all three buttons pressed until the keypad lights turn off and then flash
* Release the soft reset button while still pressing the soft keys
* Let go of the two soft keys once the message "This operation will delete all your personal data, to manufacturer default" appears on screen
* Finally, press the green call button to perform the hard reset, or press other key to cancel
1. what buttons are the soft keys..
2. i pressed the power and the camera buttons then the reset set pinhole button.. release the reset pinhole button after the keypads lights go off still nothing..

blackberry connect install problem / reboot frozen screen

I've searched the forums, and can't find a report of anything similar...so this might be new...if it isn't, help locating a thread would be great.
- Downloaded Blackberry connect install cab
- Seems to install fine (log looked good before reboot)
- Press "ok" to reboot device, but upon reboot, the device screen is locked at the Windows Mobile screen
The unit seems to be operating fine... I can receive calls - the phone rings, the caller ID pops up, but it stays on top of the Windows Mobile boot screen...
The power button will not shut the unit off...only turns the locked screen on and off
Battery removal and reboot freezes at same spot.
I had deselected all the ActiveSync options including the 'connect via USB' option... and now can't view my device from my laptop...
I've had the TILT only a couple of days...I'm running the stock ATT Tilt ROM & software...added two themes (night palms and the planet reflection ones)... have a 6G microSD card with some songs, pictures, and a device backup...
Looking forward to your suggestions & solutions!!
I tried it on mine and it did the same. So I gave up and did the hard reset and started over without even attempting to install the bb connect.
after hard reset
thanks for the quick response...
the hard reset worked fine...
I repeated the bbconnect setup, this time installing to the device instead of to my card... everything worked fine.
How did you do a hard reset on it?
hard reset
a hard reset will wipe all your data and set it everything back to the default status...it isn't supposed to clear anything on your sd card ... i take mine out anyway.
to do a hard reset, hold both the soft buttons while pressing the reset button w/ the stylus (the reset button is on the bottom edge under the hard OK button )
wprocter said:
a hard reset will wipe all your data and set it everything back to the default status...it isn't supposed to clear anything on your sd card ... i take mine out anyway.
to do a hard reset, hold both the soft buttons while pressing the reset button w/ the stylus (the reset button is on the bottom edge under the hard OK button )
Click to expand...
Click to collapse
One thing the instruction did not say rright was to hold the two soft keys and then press the reset then release and wait for the screen to give the instructions. Well the real way is to hold all 3 and wait and the process will be on its way.
wprocter said:
a hard reset will wipe all your data and set it everything back to the default status...it isn't supposed to clear anything on your sd card ... i take mine out anyway.
to do a hard reset, hold both the soft buttons while pressing the reset button w/ the stylus (the reset button is on the bottom edge under the hard OK button )
Click to expand...
Click to collapse
this is just not working for me, how long are you pressing the stylus in? how long are you holding the buttons?
When I do it I get the AT&T logo screen (a short vibrate) then it continues to the windows mobile boot screen. I can never get the prompt to erase all data. I've tried the procedure a dozen times, no luck.
Make sure you are pressing the soft buttons and not the 'call' and 'end call' buttons as stated on some sites. Hold those and press stylus into reset until it turns off. Continue holding the buttons until the message comes up.
I've just had to do this for exactly the same reason!
I had the same problem on my Touch. After the hard reset I have found a solution: install application to device memory not on storage card. That helped me and now BB Connect is working fine.

AEB button plus bricked my Tilt

AEB button plus bricked my device. It will start but when the green screen appears it will not continue. Activesync will not connect and I cannot hard reset. Please help!
You should be able to hard reset as you dont need to be in the OS to do this. Try following the hard reset procedure whilst your phone is booting up.
PROCEDURE EXTRACTED FROM WIKI:
Press and hold both soft keys
Using a stylus, press and hold the soft reset button at the bottom of the phone
Keep all three buttons pressed until the keypad lights turn off and then flash
Release the soft reset button while still pressing the soft keys
Let go of the two soft keys once the message "This operation will delete all your personal data, to manufacturer default" appears on screen
Finally, press the green call button to perform the hard reset, or press other key to cancel
Hope this helps
I have ae button plus on my tilt. How in the world did it brick your tilt?
You installed it to your storage card didn't you? tsk, tsk, tsk...
It will work in storage card only if you change it's start up number in the reg. Otherwise it's stuck trying to load a program from a place it can't see yet. Because the startup directory tells it to boot before your SD card loads. It's not bricked though. You can hard reset you just have to know how.
Firstly do a soft reset. Immediately after the reset depress both softkeys. As soon as the green screen comes up depress the reset button again while still holding the soft keys. Then follow the directions on the screen! Voila!
Thanks guys, I did not install to my card. During installation it read some type of "language" error. Eventually I did get it to hard reset. I hooked it up to my comp and then tried a hard reset, after about 10 tries it worked. Thank you for your help...

HELP... Tilt won't hard reset.

I press the power button and camera button while pressing the soft reset button. all I get is a 3 color bar screen that says serial. That's it...
Then I tried to use the clear storage app. I typed in 1234 and clicked yes. nothing happens.
I have htcs home / customier too. and ever since the install I can't fully turn off my phone using the power button.
help please. I just wanted the phone back to default. Not bloatware free.
wrong key combination dude, hard reset is the two soft keys, and then the soft reset button
Push and hold the two soft-keys, then HOLD soft reset until screen changes. It may take a couple attempts...
You're not kidding!!
I tried, same result.. tried again, and again... after about 12 tries it finally worked. Man what a PITA!!
Just persevere!
Luck

How to hard reset Diamond

i have tried power+volume down+ action key (middle button)and softest still no joy
Start - programs - Clear Storage - 1234
its hang after soft reset, do not let me do any thing with it
mub786 said:
i have tried power+volume down+ action key (middle button)and softest still no joy
Click to expand...
Click to collapse
keep pressing for 10 seconds?
I have read "hold down the Volume Down and Enter (round navigation) keys and press soft reset while they are pressed" but it seems not working on mine.
Let me know (nothing about the power button)
http://www.hardreset.eu/htc_touch_diamond_hard_reset_soft_reset_en.html
follow the instruktions try using google and every search mean...
That should do the trick and if it does not either www.youfail.org or the phone is broken in some way.
Abs. said:
Start - programs - Clear Storage - 1234
Click to expand...
Click to collapse
Actually, it's Start - settings - clear storage - 1234
Just clearing that up for those that can't find it under programs.
how if press power (hold) and press reset with ur sylus .. ?!
I had to hard reset my Diamond a few days ago.
Press and hold volume down and the action key,
press and hold for a few seconds soft reset button with the stylus (while still holding volume down and action),
release soft reset button but keep the others pressed until the message appears on the screen.
Once the message appears you either press volume up to hard reset and leave internal storage intact or volume down to hard reset and clear internal storage.
If you get the timing wrong the phone will just soft reset and you will need to try again. It took me about six goes to get it right.
i dont understand the hard reset. why would i want to do this!?!
Blazeitup123 said:
i dont understand the hard reset. why would i want to do this!?!
Click to expand...
Click to collapse
There are many reasons:
1. Youve installed a new ROM and just restored via Sprite backup, only to find that its corrupt
2. Your having problems with your phone hanging / crashing and a soft reset wont work
3. Seems to solve alot of problems (from what ive read on this forum)
4. I dont do it very often, but I did have the issue I listed at the top so it was very handy to not have to reflash the ROM again just because of a software problem
Hope this helps!
i have tried power+volume down+ action key (middle button)and softest still no joy
Click to expand...
Click to collapse
you and some of yr friends here didn't even bother to read the manual...where does it write that you use power button?????
the first place to look for an answer must be yr user manual.
if you still have problems use the search button and you'll find lots of info about this trivial subject.
just to prove my point i did a search for you.
hope that next time you'll think twice before you stat a thread.
http://forum.xda-developers.com/showthread.php?t=402530&highlight=hardreset
http://forum.xda-developers.com/showthread.php?t=413976&highlight=hardreset-read my answer....
http://forum.xda-developers.com/showthread.php?t=410062&highlight=hardreset
http://forum.xda-developers.com/showthread.php?t=397009&highlight=hardreset
lol
why did they make it so hard?? lol i am not so elastic!!
just to add to all this i tried everything that you all said (press volume down button + actions button + reset) but it only worked for me when i had the phone off and pressed and held down(power button + volume down button+ action button {middle button} + reset) just incase someone else has probems with it not workin.......try that.
hard...but twhen you have it sussed...its easy
must be if i can do it
I found out that if you push a direction while trying to press the enter button it doesn t work.... took me a while to figure out what i was doing wrong althought it doesn t seem so hard
Read this doc:
HTC_Touch_Diamond_Hard&Soft Reset_CG.pdf
Enjoy
rob4396 said:
just to add to all this i tried everything that you all said (press volume down button + actions button + reset) but it only worked for me when i had the phone off and pressed and held down(power button + volume down button+ action button {middle button} + reset) just incase someone else has probems with it not workin.......try that.
Click to expand...
Click to collapse
I did some testing on my Diamond, and despite the documentation, this worked to hard-reset my phone; however, the POWER button must be pushed down LAST. Otherwise you'll simply turn the phone on.
This is the order:
Code:
volume down button + action button {middle button} + power button + reset
Once you have all buttons pressed, hit the reset button with your stylus and in seconds the hard-reset screen will display.
Have done this several times to confirm (CDMA).
Cheers.
TRied all but finally got it...
power button not needed to actually do the H.Reset, actually you need to press power to make device go in stanby & then press vol down + middle button & then press the reset & leave it... keep holding vol down & middle till the message appears...
this intraction succses 4me (hardReset) tks man
rameses said:
I had to hard reset my Diamond a few days ago.
Press and hold volume down and the action key,
press and hold for a few seconds soft reset button with the stylus (while still holding volume down and action),
release soft reset button but keep the others pressed until the message appears on the screen.
Once the message appears you either press volume up to hard reset and leave internal storage intact or volume down to hard reset and clear internal storage.
If you get the timing wrong the phone will just soft reset and you will need to try again. It took me about six goes to get it right.
Click to expand...
Click to collapse
working 4me tks

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