Database Develop

Problems sending MMS with Touch Diamond

Is there anyone else having problems sending MMS with the Diamond?
My problem is that it starts sending the MMS, up to about 94-98%, when it suddenly stops and disconnects. This happens all the time, with GPRS, 3G and Turbo 3G. About 1 MMS of about 20 goes through, but only after several tries. And it doesn't matter how big the attachments are.
I'm using Tele2Comviq in Sweden, and when I contacted them they said that they didn't know any problems sending MMS with the Diamond in their net.

same for me on t mobile uk. never a problem on my other phones.

ericsson68 said:
same for me on t mobile uk. never a problem on my other phones.
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Which ROM version do you have? I still run v.1.37, since I otherwise don't have any problem at all with my Diamond. I'm thinking about upgrading to 1.93. But if this doesn't help anyway I could rather go with 1.37.

Same provider, same problem. I checked their automatic MMS settings service and they just don't support the phone yet it seems.
I updated my radio recently to 1.02.25.11 Found from some french guy here in the forum.. I had the sound volume problem where both me and callers where complaining about the low volume. But that update fixed that. Havent tested MMS yet though. I will do it and come back

Troubleshooting: Some SMS don't get through (German Network)

Hey everyone,
I face a SMS sending problem. I'm texting to Australia quite often and I'm (different to my t-mobile button above) with E-Plus. A long time me and my partner down under had no trouble sending/receiving text messages. But lately only half my texts get through.
We had a problem earlier this year when she was with Optus. All of a sudden my messages did not get through anymore. All of them. Then she changed to Vodafone and it seemed to work. But E-Plus (I'm actually with MedionMobile, just using E-Plus network) made their messages cheaper and now I face this problem!
It's really anoying. Now -
when I have such a problem - does it have anything to do with my Radio / Rom installed on the phone? Or is this just a network fault?
Would changing to Vodafone solve this problem since Vodafone Germany and Vodafone Australia are partner networks?
It's just that E-Plus is so much cheaper (1/3 of the price for a SMS!)
Please try to help me!

Is your operator billing you for the txts? If so, you can be sure they're transferred to your operators server correctly and your phone's alright. But you probably won't be able to get a deeper insight into what happens after that- if and where your txts are lost....
Changing networks MIGHT help, but don't count on it.
You might wanna try sending your txts using an internet-based service?! just to check... and, btw, that might be cheaper, too. I remember seeing a tool that allows you to send txts via internet-based services from your xperia using your data connection. i just can't seem to find it right now.

first: thanks for your help!
My operator is billing me for the text messages, yes. So they send it correctly. I even tried out to get a confirmation for sent items, you know? I always get the message that it has been delivered. But then she does not get the message...
I tried out to send messages from two of my class mates and from my mums phone as well as from my dads phone. Their messages all get through...
I think I know what you mean with internet based SMS sending. Innosend is such a service, huh?
But items sent throught that service do not get stored in my SMS store...But I will try it out, I guess. As well as I try a Vodafone SimCard.
I hope there is nothin wrong with my phone...

Out of interest, what phone does your partner have?

Oh, I think you got me there. Long time it was a Sony Ericsson...older one. But she got a new one two weeks ago or so. But I don't think it's her phone because the fault occured on both, her old and her new phone. I'll write it in here as soon as I know...

Ah ok cool. The reason I was asking: When I got my Xperia I soon realised that my gf was only getting around half the texts I was sending. It drove me crazy as nothing seemed to fix it - I got my phone replaced, she got hers replaced, we both got new SIMs. Just like you, the texts were showing up on bills, and O2 could see them going through their message centre, so they could not identify the problem.
Eventually I figured it out, my gf did not receive my messages when they were longer than a single message. Anything more and it simply did not show up on her phone (LG Renoir), but still seemed to send successfully and show up on my bill. I then realised that the same thing happened when sending long texts to my friend (also an LG, but a Viewty). They can both get long messages from other people, just not me, so I think there must be some sort of incompatibility between the Brands/softwares.
Probably of no help to you really, but maybe you send long messages too?

No, it's fine since I experience such a thing on my own now. Thanks for sharing! I'm gonna ask her what kind of phone she uses now. Today I removed the SIM Card from my phone and replaced it. The Xperia did a new setup on my network and afterwards my 2 sent messages came through. Maybe I just had to do that because I flashed a new Rom and later a new Radio without renewing my network options...
As you, I do not have a clue where the problem is...But also takin my mums T-Mobile Sim Card in my phone she got all messages. I believe it's the operator...I keep you guys updated when I have my Vodafone card or if it should work normally now...
Thanks for your help. Always appreciated!
edit:yes, I experienced that longer messages have less chance to get through. Sometimes they are messed up or just the first part (first 160 characters) get through...hmm

[Q] Sending/Recieving Picture Messages

Just wondering if anyone else has problems with sending or recieving picture messages. It's hard to tell what the culprit is. I'm using Handcent now, but I noticed it with the stock SMS client too. Does anyone else have a problem, or is it possibly because I live in an edge area? Thanks.

I've read lots of posts where people cannot send MMS larger than 100k on an Edge network but have no problems on 3G.
As for receiving, I've had issues with receiving MMS from my friends that have iPhone4. They send me one and I get no notification whatsoever that they even tried to send it to me until they send me another text asking, "did I get it?" I've tested it by receiving MMS from Samsung Eternity, iPhone 3GS, and another ATT non-smartphone and I've received the messages fine. So far, just problems with iphone4.
Also, I don't receive MMS if I'm on wifi.

Text Msg issue

Do you guys have issues with sometimes not receiving a text?
I have an HD7 with Tmobile USA
and I've had ppl saying they text
me yet they never did
At first i thought it was just lies that
guys tell but i've gotten the same
story for certain friends.
Just wanted to know if it is isolated
or if someone else was having the
trouble i am

Check the number in messaging settings and make sure you haven't changed it, otherwise I can't think of any other reason, assuming you have not added message blocking or some other feature that limits usage

maybe a network issue in your area. I would talk to t-mobile about it and they can check it out.
I haven't had any problems with texts.

The odd thing is that I have had a vibrant, g2, and mytouch 4g with Tmobile in th same area and those never had an issue
tj
It seems like it only happens like 20% of the time but i feel bad for fussing at ppl for not texting back when it is my phone
and i've noticed this is on both HD7
But it is not a MAJOR problem...just a minor annoyance
lol and i refuse to call tmobile's customer service until next month. I finally can transfer to postpaid instead of being on flexpay aka hell. Trying to explain a problem to them is murder. The language barrier alone will make this whole situation worse...

Another issue that pops up
I decided to use the feature of sms confirmation to let me know when it is sent to the users i send the text or pic mail to(which is annoying) because if i send my usual 1,000-2000 msg daily i will get the same amount of texts from my phone telling me that it has sent the text to the recipient.
Anyway, a new issue pops up that when i send a text, it will say it can't be sent and it will resend later. Even if i have full service, it sends me the message and i literally can't text anyone
then after about 10-15 minutes, it will send it automatically with no issues then sporadically pop back up.
This is shocking because i really have had no issues with WP7 or my hd7 aside from this and now randomly that pink hue on the camera started appearing

the pink on camera seems to be fixed with the ..10u.. rom for a lot of people
i can't say anything on the sms delivery reports, but i know tmo on the east should have way better reception than west

missing texts
I have T-mobile as well. My HD2 would drop most inbound texts. I had to do a hard reset to get it to start working reliably again.
Haven't had the issue since I switched to the HD7.

It is working great now. Idk what was going on with my phone.

can't send: text message error

Hi,
I have had the HD7 for a few weeks now... before the nodo update i never had a problem with it but ever since then, i keep getting a lot of error messages for text messages saying the message wasn't sent. This usually happens when the signal is 1 bar or no bars (but signal is still there) and sometimes even happened with full bars.
Anyone else have this problem? I am with Bell in Canada

same also with hd7 in tmo usa

same problem 02 UK
However ive found that if i go into the settings and into the carrier options and switch off 3g, everything works fine , texts are sent and received and i have no issues
this problem seems to come and go for me so im presuming its the same deal that you have - when the 3g signal is low its unable to connect correctly - and since it has a 3g signal it dosent auto downgrade to the lower speed connection - so manually disabling 3g forces it to connect at the slower speed
hope this helps a little
feel free to tell me im talking bollocks tho - this is just my experience of the problem

No message errors here on O2 UK. I've had the HD7 since release & use messaging a lot. I don't get a 3g signal in my area, so that might be a factor.
Sent from my HD7 using XDA Windows Phone 7 App

Hey mate...Bell in Toronto area here. I've been getting the same thing, rather often tiotoo A few times I think it was due to receiving a text the same time or very shortly after trying to send one..it's weird though, pretty much every time I click to resend it goes no problem. You're not alone with that issue mate lol

phew ok awesome then... it hasnt been doing that for me ever since i started this thread lol, so i am a little happy for now... i am going to send off emails to bell and HTC and see what they say regarding this issue.
As per the 3G connection trick, as soon as i turn mine off, i lose all signal from the phone... the dialer just says "emergency only".
Thanks

saketh321 said:
phew ok awesome then... it hasnt been doing that for me ever since i started this thread lol, so i am a little happy for now... i am going to send off emails to bell and HTC and see what they say regarding this issue.
As per the 3G connection trick, as soon as i turn mine off, i lose all signal from the phone... the dialer just says "emergency only".
Thanks
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I think it is a network issue. I'm on Telus (sharing towers with bell) and I have this problem on my HD7 and Galaxy S. Only in the last couple weeks.
I have to keep resending texts

Blue1k said:
I think it is a network issue. I'm on Telus (sharing towers with bell) and I have this problem on my HD7 and Galaxy S. Only in the last couple weeks.
I have to keep resending texts
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Oh yeah that's right... i forgot Bell and Telus dont have edge bands. Hopefully the text messaging thing can be fixed soon... its getting annoying now.

I've been having the same problem. I used to send text messages in the loo's on my break, but now if I go there the signal is weaker and it fails alot. never used to before nodo.

This has been an issue for me since Day 1. My college is in a low coverage area and anytime im here, i sometimes get the error message.
I dont pay it much mind because if my phone is showing 1 bar or no bars, then it is obviously not the phone's fault(in my case) but the fact that I am just in a low coverage are and it struggles to get the message out.
This happens more so with my pic message than text message.
Sometimes people have also told me they have text me and I never received it or I'll text them and they never receive it.

carmeng4evr said:
This has been an issue for me since Day 1. My college is in a low coverage area and anytime im here, i sometimes get the error message.
I dont pay it much mind because if my phone is showing 1 bar or no bars, then it is obviously not the phone's fault(in my case) but the fact that I am just in a low coverage are and it struggles to get the message out.
This happens more so with my pic message than text message.
Sometimes people have also told me they have text me and I never received it or I'll text them and they never receive it.
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did you check with anyone else in t-mobile that goes to your college? I do remember reading where people are complaining the hd7 has a weak antenna.
But even then so, 1 bar is no excuse for a text message to not go through.

I have the same problem. my phone will have full bars one moment then the next it will be down to one and "cant send: text message error" its annoying because i will reply and then look at my phone a hour later and see why they havent replied and the message didnt even send >_<
Some other times my phone get NO signal at all for a couple minutes then randomly has full bars again, its really irritating. I live in a college town where everyone here gets good signal.. no reason for this. I dont really remember it happening when i had the February update.

Ok so i sent HTC an email and this is the reply I got.
I understand that since performing the nodo update on your HTC HD7, you have been having issues sending text messages. I checked around with several of my coworkers and tried to find other instances of this issue occurring from other forums, but it appears to be a fairly uncommon issue. I took a look at the forum thread that you started and obtained more details such as this usually tends to happen when there is low signal. I see that some of the other posters recommended reverting to 2G in such a situation and that is not a bad idea. You can enable 2G only by going to Settings> Cellular. Additionally, the way you hold the phone can affect the signal as well. You may want to try holding around the sides so that your palm does not come in contact with the back of the phone, which can block the signal. Aside from that, you can also try a factory reset in case an issue occurred during the update and did not install properly or caused corruption in some of the files in the phone’s software. Please be sure to back up the information on your phone and the go to Settings> About Phone> Factory Reset.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number 11CACW17ENA000115.
Sincerely,
Lydia
HTC

I'm glad I am not the only one having this issue. (T-Mo USA) Mine started acting up last night with my 3G being EXTREMELY slow loading web pages and then ultimately not being able to load anything. Then this morning I am unable to send text messages, but randomly I will receive many emails and texts (like I only have a connection for a few seconds), then when I try to reply I am unable to send. Very frustrating.

i too have experienced this so here are some tips. For me i only get this problem when pressing send and right away press the home key or back key which interrupts the sending process result of fail sending. Enabling 3g if you dont have it is another problem so disable it. I also get this problem when locking the phone right after i press send so wait till it finish and then lock .
i hope this helps, if not restart the phone, and if that doesnt help take it to tmo and exchange =)

I've had this problem on my Omnia 7 since day one. Always have to disable my damn data.
And the ***** of it is when I go to re-enable data afterwards I have wait a few minutes to get it working again. Sometimes I have to turn the phone off and on in order to get data.
It's not a cell carrier problem since on my Diamond 2 I never had a problem, and the same thing with the x10.

Same problem with Samsung Focus on Bell. After NoDo update, SMS has been useless. I will get SMS, although often late. Sending is worst, I get the dreaded 'cannot send' message. I will occasionally be able to send some. Wondering if it's a signal issue. However, I can send just fine putting my SIM in another phone.

I've had T-mobile HD7 since last november, my girlfriend and I exchange about 30 messages every day, never had this problem before the NoDo update, not even once, no matter how bad the signals were. Im 99% sure its NoDo update causing this not t-mobile network. It's so annoying when you text somebody then go do something else, 20 minutes later you check back and see this un-happy face and can't send message.
BTW, Factory Reset won't help, tried that.

seantan2001 said:
I've had T-mobile HD7 since last november, my girlfriend and I exchange about 30 messages every day, never had this problem before the NoDo update, not even once, no matter how bad the signals were. Im 99% sure its NoDo update causing this not t-mobile network. It's so annoying when you text somebody then go do something else, 20 minutes later you check back and see this un-happy face and can't send message.
BTW, Factory Reset won't help, tried that.
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yeah tried that too man... WPcentral wrote an article asking other people if they are having that issue and it seems some are and some arent.
http://www.wpcentral.com/sms-issue-hd7-Nodo

It will happen occasionally if I'm on Edge network. If I have a solid 3g signal it never happens.