Text Msg issue - HD7 General

Do you guys have issues with sometimes not receiving a text?
I have an HD7 with Tmobile USA
and I've had ppl saying they text
me yet they never did
At first i thought it was just lies that
guys tell but i've gotten the same
story for certain friends.
Just wanted to know if it is isolated
or if someone else was having the
trouble i am

Check the number in messaging settings and make sure you haven't changed it, otherwise I can't think of any other reason, assuming you have not added message blocking or some other feature that limits usage

maybe a network issue in your area. I would talk to t-mobile about it and they can check it out.
I haven't had any problems with texts.

The odd thing is that I have had a vibrant, g2, and mytouch 4g with Tmobile in th same area and those never had an issue
tj
It seems like it only happens like 20% of the time but i feel bad for fussing at ppl for not texting back when it is my phone
and i've noticed this is on both HD7
But it is not a MAJOR problem...just a minor annoyance
lol and i refuse to call tmobile's customer service until next month. I finally can transfer to postpaid instead of being on flexpay aka hell. Trying to explain a problem to them is murder. The language barrier alone will make this whole situation worse...

Another issue that pops up
I decided to use the feature of sms confirmation to let me know when it is sent to the users i send the text or pic mail to(which is annoying) because if i send my usual 1,000-2000 msg daily i will get the same amount of texts from my phone telling me that it has sent the text to the recipient.
Anyway, a new issue pops up that when i send a text, it will say it can't be sent and it will resend later. Even if i have full service, it sends me the message and i literally can't text anyone
then after about 10-15 minutes, it will send it automatically with no issues then sporadically pop back up.
This is shocking because i really have had no issues with WP7 or my hd7 aside from this and now randomly that pink hue on the camera started appearing

the pink on camera seems to be fixed with the ..10u.. rom for a lot of people
i can't say anything on the sms delivery reports, but i know tmo on the east should have way better reception than west

missing texts
I have T-mobile as well. My HD2 would drop most inbound texts. I had to do a hard reset to get it to start working reliably again.
Haven't had the issue since I switched to the HD7.

It is working great now. Idk what was going on with my phone.

Related

problem with slow sending/receiving speed for mms

hey guys, i have a problem with my mms. it is really slow whenever i send it or receive it. for example people will receive my mms 4 + hrs after the time i sent it out and it takes same amount of time for me to receive the mms. any fix for this? i will really appreciate any inputs. thank you
anyone else having this problem?
hmmm i am surprised that i am the only person with this problem
hslayer said:
hmmm i am surprised that i am the only person with this problem
Click to expand...
Click to collapse
Could be carrier issue. Stock ROM? If non-stock, try another ROM or flash to the stock and see if persists. If so, call carrier.
I also get this - I get the message to say that MMS download is beginning and then it goes away for a couple of hours until the message finally appears. This is a T-mobile UK vario III on the stock ROM and in a good 3G/HSDPA area.
Not seen many other people with the problem though.
Jon
I'm on T-Mobile in the UK and get the same problem, I have noticed it seems to be even worse if activesync is working.
It can take up to a couple of hours to receive or send an MMS. I'm running the phone unmodified straight out of the box.
I am also on Tmobile UK network but have not noticed any significant delay sending or receiving MMS or SMS. I think the problems are more likely to be network or server related.
Just tested sending a VGA sized photo from my Kaiser to my wifes SE K610 by MMS and replying and in both cases the message was sent and received in under 2 minutes.
I have had SMS go missing for hours at a time in the past. The record for me is an SMS sent at the stroke of midnight on New Years Eve which did not arrive until 4pm New Years Day. I put this down to network/server congestion. On the rare occasions I am unable to send an SMS or MMS straight away I have found cycling the Radio off and on sorts the problem out.
It can be dificult to pinpoint reasons for delays but the message may be delayed at any point between Senders Phone, Cell Tower, Carrier Network, Message server, Gateway, Receivers Message Server, Carrier Network, Cell Tower and Phone.

SMS Sending help, very very weird..

Hi everyone. I have searched through the forums and yes, I am a noob. I don't even flash roms with my 1 week old kaiser yet because i am still studying about them and find the process risky and hard..
anyway, I send texts on an average of aroudn 100 to 150 a day and i noticed that sometimes, text message I sent get received by the people I text really really late. Like there is a lag time of around 1 hour. This happens when there is no notification comes out on my screen after sending the message but, the message i sent is in the SENT ITEMS folder..
sometimes also, I receive texts late..
guys, please help me with this.. I am really scared and all. I hope someone from you people could help me.. please.. thanks..
its not the phone, its the network, they have lags in their servers, thats why it happenes! if it is ATT and ur in south texas, that is happening to all of us for last 5days! even call drops.
well, i am from the philippines man.. hehe
hmm, you sure it's in the network? cause bro, i used to have a simple nokia phone and this stuff does not really happen.. zzz..
It's a mixture of your network and maybe the network your sending to. Your provider may be performing upgrades or something. I used to work for nextel and they had big problems with the txt messaging provider they used working with other providers.
If your worried then back everything up or sync it to your computer and then hardreset your phone.
The Kaiser is very loud about letting you know if your message didn't get sent. So if it goes into your SMS Sent Items folder, it is, alas, out of your hands.
SMS is like email. Most of the time its instant. Yet sometimes it not, due to any number of things. Such as, usages spikes, peak usage time, server hiccup, server crash, or just plan server silliness.

Troubleshooting: Some SMS don't get through (German Network)

Hey everyone,
I face a SMS sending problem. I'm texting to Australia quite often and I'm (different to my t-mobile button above) with E-Plus. A long time me and my partner down under had no trouble sending/receiving text messages. But lately only half my texts get through.
We had a problem earlier this year when she was with Optus. All of a sudden my messages did not get through anymore. All of them. Then she changed to Vodafone and it seemed to work. But E-Plus (I'm actually with MedionMobile, just using E-Plus network) made their messages cheaper and now I face this problem!
It's really anoying. Now -
when I have such a problem - does it have anything to do with my Radio / Rom installed on the phone? Or is this just a network fault?
Would changing to Vodafone solve this problem since Vodafone Germany and Vodafone Australia are partner networks?
It's just that E-Plus is so much cheaper (1/3 of the price for a SMS!)
Please try to help me!
Is your operator billing you for the txts? If so, you can be sure they're transferred to your operators server correctly and your phone's alright. But you probably won't be able to get a deeper insight into what happens after that- if and where your txts are lost....
Changing networks MIGHT help, but don't count on it.
You might wanna try sending your txts using an internet-based service?! just to check... and, btw, that might be cheaper, too. I remember seeing a tool that allows you to send txts via internet-based services from your xperia using your data connection. i just can't seem to find it right now.
first: thanks for your help!
My operator is billing me for the text messages, yes. So they send it correctly. I even tried out to get a confirmation for sent items, you know? I always get the message that it has been delivered. But then she does not get the message...
I tried out to send messages from two of my class mates and from my mums phone as well as from my dads phone. Their messages all get through...
I think I know what you mean with internet based SMS sending. Innosend is such a service, huh?
But items sent throught that service do not get stored in my SMS store...But I will try it out, I guess. As well as I try a Vodafone SimCard.
I hope there is nothin wrong with my phone...
Out of interest, what phone does your partner have?
Oh, I think you got me there. Long time it was a Sony Ericsson...older one. But she got a new one two weeks ago or so. But I don't think it's her phone because the fault occured on both, her old and her new phone. I'll write it in here as soon as I know...
Ah ok cool. The reason I was asking: When I got my Xperia I soon realised that my gf was only getting around half the texts I was sending. It drove me crazy as nothing seemed to fix it - I got my phone replaced, she got hers replaced, we both got new SIMs. Just like you, the texts were showing up on bills, and O2 could see them going through their message centre, so they could not identify the problem.
Eventually I figured it out, my gf did not receive my messages when they were longer than a single message. Anything more and it simply did not show up on her phone (LG Renoir), but still seemed to send successfully and show up on my bill. I then realised that the same thing happened when sending long texts to my friend (also an LG, but a Viewty). They can both get long messages from other people, just not me, so I think there must be some sort of incompatibility between the Brands/softwares.
Probably of no help to you really, but maybe you send long messages too?
No, it's fine since I experience such a thing on my own now. Thanks for sharing! I'm gonna ask her what kind of phone she uses now. Today I removed the SIM Card from my phone and replaced it. The Xperia did a new setup on my network and afterwards my 2 sent messages came through. Maybe I just had to do that because I flashed a new Rom and later a new Radio without renewing my network options...
As you, I do not have a clue where the problem is...But also takin my mums T-Mobile Sim Card in my phone she got all messages. I believe it's the operator...I keep you guys updated when I have my Vodafone card or if it should work normally now...
Thanks for your help. Always appreciated!
edit:yes, I experienced that longer messages have less chance to get through. Sometimes they are messed up or just the first part (first 160 characters) get through...hmm

What are nexus owners supposed to do about the defective mms?

This is the stupidest thing ever I see tons of threads about mms problems but no absolute solutions which is what we all deserve as android supporters, i can sometimes send and recieve mms, except most of the time i cant. Is this google? HTC? Tmobile? Its a huge problem that need to be addressed. Its serious its not about poor speakers or choppy ui or a slow app drawer. This is a very basic functions of the cheapest of phones whoever is at fault doesnt apparently care so what can i do? im so tired and embarrassed with it!! who do i complain to? it didnt work consistently on my g1 either so what the f*** gives????
yes its really really really really stupid. My nexus doesnt like to send mms and I called tmobile about my wifes piece of **** mytouch slide having generic network failures with receiving and sending mms...she filled out a ticket and said they would keep me posted about the problem.
And i agree its completely embarrassing this is one of the relatively few phones out there you brag about, but its tough to brag when the mms doesnt even work, not even to mention the crappy speaker, choppy ui, jacked resolution, invisible screen when the sun is out, etc...i love this phone one minute and the next i want to stick it down my disposal with the rest of my leftovers.
let me know if you find out who to light the fire under im happy to do whatever i can i just want mms to work...
Have you tried Handcent? I don't think I've had too many issues with mms using that.
i can't say I've ever had a problem sending or receiving MMS on AT&T with the N1 (not 1 failure yet). If you are both running stock roms perhaps it's a T-Mobile issue.
Reading the 2 posts above it doesn't appear to be confined to the N1 and both of you guys are on T-Mobile. It may take some prodding to the appropriate people to take a look but I'd start there.
I've been sending MMS since Day 1. What type of problems are you having? Maybe too large a file?
SiNJiN76 said:
I've been sending MMS since Day 1. What type of problems are you having? Maybe too large a file?
Click to expand...
Click to collapse
It shouldn't be due to a large file.
When I take a photo, for instance, it's at full-resolution.
When I attach it to a SMS, it says it's too large, and it is Compressing.
Does it NOT do that for you OP?
Mms always worked for me.
But i m in France.
As android supports mms i would say its your network..
Sent from my Nexus One using XDA App
i dont know about OP but when i send to my wife's slide, it either doesnt arrive or comes the next day. and i just cant send to any type of iphone, but i think i had that problem with my old mt3g and g1. When i send to my friends nexus ones, sometimes they get them, usually they dont. And ive tried every method i can think of i cant send when adding attachment, "sharing" from the gallery, or attaching and then taking a picture. Im on tmobile, phones stock.
Very glad to hear others arent having this, i dont know i dont want two messaging apps on my phone, maybe im OCD but i just wish it worked how it is. Actually, when i send to the slide its the slide that says it cant download the pic so maybe its the slide part of the time (still android of course).
I cant pinpoint the circumstances under which the problem occurs so its pretty frustrating, maybe the randomness points to carrier issue? TMobile is super cheap so that wouldnt surprise me, but thats a whole different thread.... But since others dont have any problems maybe ill try my spare nexus for a few days and see if its just my phone.
It must be a t-mobile thing, cause I send tons of mms everyday on my ATT nexus one for 4 months now, not a single issue for me..
OP, you might just need to set up your APNs correctly. MMS was a bit wonky on my n1 until I followed a guide. A search under mms apn should show the thread.
Indeed, not a single problem once I've set up APNs. But I'm not from US, thus not using T-Mobile.

can't send: text message error

Hi,
I have had the HD7 for a few weeks now... before the nodo update i never had a problem with it but ever since then, i keep getting a lot of error messages for text messages saying the message wasn't sent. This usually happens when the signal is 1 bar or no bars (but signal is still there) and sometimes even happened with full bars.
Anyone else have this problem? I am with Bell in Canada
same also with hd7 in tmo usa
same problem 02 UK
However ive found that if i go into the settings and into the carrier options and switch off 3g, everything works fine , texts are sent and received and i have no issues
this problem seems to come and go for me so im presuming its the same deal that you have - when the 3g signal is low its unable to connect correctly - and since it has a 3g signal it dosent auto downgrade to the lower speed connection - so manually disabling 3g forces it to connect at the slower speed
hope this helps a little
feel free to tell me im talking bollocks tho - this is just my experience of the problem
No message errors here on O2 UK. I've had the HD7 since release & use messaging a lot. I don't get a 3g signal in my area, so that might be a factor.
Sent from my HD7 using XDA Windows Phone 7 App
Hey mate...Bell in Toronto area here. I've been getting the same thing, rather often tiotoo A few times I think it was due to receiving a text the same time or very shortly after trying to send one..it's weird though, pretty much every time I click to resend it goes no problem. You're not alone with that issue mate lol
phew ok awesome then... it hasnt been doing that for me ever since i started this thread lol, so i am a little happy for now... i am going to send off emails to bell and HTC and see what they say regarding this issue.
As per the 3G connection trick, as soon as i turn mine off, i lose all signal from the phone... the dialer just says "emergency only".
Thanks
saketh321 said:
phew ok awesome then... it hasnt been doing that for me ever since i started this thread lol, so i am a little happy for now... i am going to send off emails to bell and HTC and see what they say regarding this issue.
As per the 3G connection trick, as soon as i turn mine off, i lose all signal from the phone... the dialer just says "emergency only".
Thanks
Click to expand...
Click to collapse
I think it is a network issue. I'm on Telus (sharing towers with bell) and I have this problem on my HD7 and Galaxy S. Only in the last couple weeks.
I have to keep resending texts
Blue1k said:
I think it is a network issue. I'm on Telus (sharing towers with bell) and I have this problem on my HD7 and Galaxy S. Only in the last couple weeks.
I have to keep resending texts
Click to expand...
Click to collapse
Oh yeah that's right... i forgot Bell and Telus dont have edge bands. Hopefully the text messaging thing can be fixed soon... its getting annoying now.
I've been having the same problem. I used to send text messages in the loo's on my break, but now if I go there the signal is weaker and it fails alot. never used to before nodo.
This has been an issue for me since Day 1. My college is in a low coverage area and anytime im here, i sometimes get the error message.
I dont pay it much mind because if my phone is showing 1 bar or no bars, then it is obviously not the phone's fault(in my case) but the fact that I am just in a low coverage are and it struggles to get the message out.
This happens more so with my pic message than text message.
Sometimes people have also told me they have text me and I never received it or I'll text them and they never receive it.
carmeng4evr said:
This has been an issue for me since Day 1. My college is in a low coverage area and anytime im here, i sometimes get the error message.
I dont pay it much mind because if my phone is showing 1 bar or no bars, then it is obviously not the phone's fault(in my case) but the fact that I am just in a low coverage are and it struggles to get the message out.
This happens more so with my pic message than text message.
Sometimes people have also told me they have text me and I never received it or I'll text them and they never receive it.
Click to expand...
Click to collapse
did you check with anyone else in t-mobile that goes to your college? I do remember reading where people are complaining the hd7 has a weak antenna.
But even then so, 1 bar is no excuse for a text message to not go through.
I have the same problem. my phone will have full bars one moment then the next it will be down to one and "cant send: text message error" its annoying because i will reply and then look at my phone a hour later and see why they havent replied and the message didnt even send >_<
Some other times my phone get NO signal at all for a couple minutes then randomly has full bars again, its really irritating. I live in a college town where everyone here gets good signal.. no reason for this. I dont really remember it happening when i had the February update.
Ok so i sent HTC an email and this is the reply I got.
I understand that since performing the nodo update on your HTC HD7, you have been having issues sending text messages. I checked around with several of my coworkers and tried to find other instances of this issue occurring from other forums, but it appears to be a fairly uncommon issue. I took a look at the forum thread that you started and obtained more details such as this usually tends to happen when there is low signal. I see that some of the other posters recommended reverting to 2G in such a situation and that is not a bad idea. You can enable 2G only by going to Settings> Cellular. Additionally, the way you hold the phone can affect the signal as well. You may want to try holding around the sides so that your palm does not come in contact with the back of the phone, which can block the signal. Aside from that, you can also try a factory reset in case an issue occurred during the update and did not install properly or caused corruption in some of the files in the phone’s software. Please be sure to back up the information on your phone and the go to Settings> About Phone> Factory Reset.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number 11CACW17ENA000115.
Sincerely,
Lydia
HTC
I'm glad I am not the only one having this issue. (T-Mo USA) Mine started acting up last night with my 3G being EXTREMELY slow loading web pages and then ultimately not being able to load anything. Then this morning I am unable to send text messages, but randomly I will receive many emails and texts (like I only have a connection for a few seconds), then when I try to reply I am unable to send. Very frustrating.
i too have experienced this so here are some tips. For me i only get this problem when pressing send and right away press the home key or back key which interrupts the sending process result of fail sending. Enabling 3g if you dont have it is another problem so disable it. I also get this problem when locking the phone right after i press send so wait till it finish and then lock .
i hope this helps, if not restart the phone, and if that doesnt help take it to tmo and exchange =)
I've had this problem on my Omnia 7 since day one. Always have to disable my damn data.
And the ***** of it is when I go to re-enable data afterwards I have wait a few minutes to get it working again. Sometimes I have to turn the phone off and on in order to get data.
It's not a cell carrier problem since on my Diamond 2 I never had a problem, and the same thing with the x10.
Same problem with Samsung Focus on Bell. After NoDo update, SMS has been useless. I will get SMS, although often late. Sending is worst, I get the dreaded 'cannot send' message. I will occasionally be able to send some. Wondering if it's a signal issue. However, I can send just fine putting my SIM in another phone.
I've had T-mobile HD7 since last november, my girlfriend and I exchange about 30 messages every day, never had this problem before the NoDo update, not even once, no matter how bad the signals were. Im 99% sure its NoDo update causing this not t-mobile network. It's so annoying when you text somebody then go do something else, 20 minutes later you check back and see this un-happy face and can't send message.
BTW, Factory Reset won't help, tried that.
seantan2001 said:
I've had T-mobile HD7 since last november, my girlfriend and I exchange about 30 messages every day, never had this problem before the NoDo update, not even once, no matter how bad the signals were. Im 99% sure its NoDo update causing this not t-mobile network. It's so annoying when you text somebody then go do something else, 20 minutes later you check back and see this un-happy face and can't send message.
BTW, Factory Reset won't help, tried that.
Click to expand...
Click to collapse
yeah tried that too man... WPcentral wrote an article asking other people if they are having that issue and it seems some are and some arent.
http://www.wpcentral.com/sms-issue-hd7-Nodo
It will happen occasionally if I'm on Edge network. If I have a solid 3g signal it never happens.

Categories

Resources