I hope that I am missing something very obvious ...
I have a Caller Id Problem with my HTC Diamond… And it’s very annoying.
Diamond has two sources for storing contacts.
SIM card and WM Contact list…
---- Default scenario.
/ Caller ID rule: 8 trailing digits for Call ID match
/ Show Sim Contacts: Yes (Note: If you hide the SIM card contacts via registry change the problem remains the same)
----Problem:
/ If the caller information is not stored on the SIM card, you will always have "Unknown caller ID", despite the fact that his info is stored on the device contact list.
So far I couldn’t solve this with the default settings.
Workaround? Its obvious…
You must have all the important numbers stored on the Sim card.
---- My Scenario.
I always used MS Outlook ( now ver 2003 ) as a default contact list.
In my Outlook contact list I have approximately 300 contacts stored with 500 tel. numbers and all the main tables used. (Firs, Last, Company, mob, home, email etc … )
Those contacts were always my default contacts and I never had any problems to use them or sync them with my PPC or any mobile device before.
SIM card contact list is just was always just a “backup contact list” for me.
I did hide the SIM card contacts via reg. change on my diamond because not doing that will result with doubling my contacts and a total mess ( Sim + Outlook ).
Now I can see and dial only from my device (Outlook) contact list and that problem was solved very fast.
The problem remains with the caller ID.
How do I make the Diamond to lookup up for the numbers stored on the device contact list (Outlook list) and ignore the SIM card contacts?
Thanks,
K
I don't have this issue... however the default number of trailing digits to identify an incomming call is 8
Reduce the number of digits with the advanced config tool by schap
I did that tweak first without any positive results for this problem...
Do you have full numbers (country + area code+ 0044123456789 ) in your contact list or just the mob. number.
Anyway, the info that is shown is from your contact list or the SIM card?
Reg,
K
KraFT_mk said:
I did that tweak first without any positive results for this problem...
Do you have full numbers (country + area code+ 0044123456789 ) in your contact list or just the mob. number.
Anyway, the info that is shown is from your contact list or the SIM card?
Reg,
K
Click to expand...
Click to collapse
10 digit calling in my area (no country codes) but I set the Call ID trailing digits to 6.
The likely hood of getting this repeat on two numbers is pretty slim.
This problem is driving me nuts!
TEST Scenario.
Test to check if you have the same problem:
You must have a second active mobile phone near you. (John Smith).
Example:
Store the contact (John Smith) from your second mobile on your HTC Diamond SIM CARD and on your Diamond contact list with full numbers. (Country + area etc)
a* John Smith @ your SIM CARD 0044123456789
b* Smith, John (Company name) @ Your contact list: 0044123456789
1. Dial from your second mobile device to your HTC Diamond and see if the phone call is identified as John Smith. (It should be ok...)
2. Now delete a* from your SIM CARD on your HTC Diamond.
Now, dial from your second mobile device to your HTC Diamond device and see if you have “Unknown number – 0044123456789 “. If not, than your device is OK …..
If yes, than you have the same problem …
****************
PS. My Caller ID rule: 6 trailing digits for Call ID match
I don't seem to have this issue... maybe your looking at a hard reset or a defective device... however it is possible that others are having the same issue as you... anyone?
Finally, I gave up and I did my first hardware reset and restored everything to factory settings.
Immediately after that I changed only the reg. Caller ID rule: from 8 to 7 trailing digits for Call ID match.
HKCU\Control Panel\Phone\CalIidMatch value:7
Then I did a perfect contact Sync via MS Active Synch with my outlook 2003.
AGAIN, I STILL HAVE THE SAME PROBLEM.
At the moment there are absolutely no numbers stored on my SIM card. It’s totally empty.
All my tel numbers in my Outlook contact list are stored completely:
Example:
Smith, John
Mobile tel: 0038970123456
When John Smith dials, I get this “Unknown Caller" 070123456 !
I am getting desperate here and I hate this stupid problem....
Anyone has any ideas?
I do need your help!
Thanks!
KraFT
Is there any way to get the caller number displayed or transmitted as complete code (inluding country+area+local number)...? Maybe this can fix the problem.
UPDATE:
The problem is finally SOLVED... (And probably it's a Full Moon out tonite .... )
After 3 billon visited pages and one billion number combinations, I tried and replaced the first two digits (exit code) "00" with " + " in every tel number on my contact list.
That solved all my problems …
Go and figure what’s the difference and how using the actual exit code instead of a " + " symbol is messing up the caller ID function.
Ah ... What a day...
KraFT
BTW, the Diamond is great so far...
... first I wanted to write that this might be the issue... but then I thought that I wrote it worked before... so I thought I stick with the missing incoming call information first ...
Concrats! Glad you resolved it
Hi!
I have a similar problem. Whenever I dont use country codes, caller id works well showing names but the sms messages dont show any names (only numbers). In reverse, whenever I use country codes with the + sign, names of callers dont show but the sms messages show the names. It seems that I have to choose between calls and sms
Anyone could help?
It didnt work for me, i tried both with 00 and +,,
BestAlways said:
Hi!
I have a similar problem. Whenever I dont use country codes, caller id works well showing names but the sms messages dont show any names (only numbers). In reverse, whenever I use country codes with the + sign, names of callers dont show but the sms messages show the names. It seems that I have to choose between calls and sms
Anyone could help?
Click to expand...
Click to collapse
Has anyone managed to go around this problem? I'm having the similar problem of SMS messages not showing properly if I don't use the "+ area code" with my contacts.
SMS and Caller ID
How can this be such a huge issue when every bog-standard mobile can sort out caller and SMS ID? Is it a problem with Windows Mobile or HTC? I have spent hours trying to sort this on my Diamond 2. I have 5000 contacts and only want the phone to ring for a handful therefore I need caller ID to work AND know who is texting me. I have tried all the various telephone formats and CALLERID reg settings with no consistent results. At the moment I use the long format +353121234567 as the mobile number which - sometimes- ID's texts and the short local format of the number as "assistants" number which allows Caller ID.
BUt I have one important favourite which refuses to ID SMS although if I click on the contact it recognises and names all the SMS's in the thread.
This is absolutely doing my head in and is such a waste of time.
Do all windows mobile or HTC users have to put up with the same?
SOLVED problem with CALLER ID !!!
I have Diamond 2 and synchonized with outlook and it doesn't matter whether country code is present or not, still I had the problem. After all I accidentaly removed all contacts from Diamond 2, BUT I've had a backup from PPCPimBackup (known small utility) a I restored all the contacts (delete and renew all contacts from backup option) and voila, now the CALLED ID is correct! It's now working!
Pls try it...
I had this problem ages ago with my c500 and fixed it but cannot fix it with my diamond.
When a person calls - their name (and pic) appears as the person calling. Yet for 1 number only (it happens to be my gf) it comes up as the number only - and once the call is over it says 'number is not in contacts - would you like to add it'
I thought the fix would be to have both style of numbers (with +44 and without) in the various contact fields but to no joy.
It's annoying in the fact that it works for every other contact just not her! (maybe it's a sign!)
Any clues?
Long shot
Try this.. (assuming that you sync your phone with outlook)
Delete the contact from the diamond.
Edit the contact in Outlook with the contact numbers and assign a pic in Outlook itself.
Sync
See if this works.
I've tried it - still no joy. I've checked to see if any other number exists in the phone/outlook that is too similar but I can't see one. I'd read somewhere that it uses the first 7 digits for caller id - and that number is relatively unique.
hmmm
While we are trying stuff out
Delete the contact from the diamond, anyway. In the call list / history.. you should have the a received call from your gf's number.
Save it from there. Then assign a pic.
Let's see if that works.
Hi, I have one more question that would help me decide on the HD7. I have about 1300 contacts in Outlook and multiple #'s for each contact. With some of the contacts, I have added a name behind one or more of the numbers in Outlook (say like on the Mobile # I have 222-222-2222 Tom). Well, currently in Android when I say call the mobile number of the main contact (and wanting to dial Tom), Android substitutes the numerical value for Tom (866) after the phone number, which in turns makes it an incorrect number. When I had Windows Mobile 6.5 Voice command dialing on my other WM phones, it would ignore the names behind the number and correctly dial it. Does anyone know if WM7 does the same thing? I hate to have to go back into Outlook and delete all those names behind the numbers, and if the HD7 handles it like WM6.5 did, it would help me decide to go with it. Thanks.
Seems to work for me -- I just added some letters to the end of an outlook contact, and called it, and it worked fine.
I should add that voice dialing has been flawless for me -- "Call david smith home two" calls the number under "Home 2" for David smith, and if there's only one David, you don't even need the smith!
Thanks
That's good news. Thanks for doing that.
And more, Windows Mobile never have that issue
I'm trying to find a way to show business contacts' names when they call me from a range of numbers. Due to all of the spam calls I get, I don't answer the phone if I don't recognize the number/name.
For example, my doctor's office main number is xxx-yyy-0500. When they call me, their number has the same prefix and exchange, but the last numbers can be 0490-0510. I'd like to use wildcards to recognize and show the doctor's name for any and all of those numbers.
Has anyone done this before and can share their profile/task?
Let me try again. I'm trying to find a way to match the first 6 or more digits of an incoming call to an existing contact to account for the multiple numbers they may call me from. Maybe reading the phone number into an array to compare. Something like this for example?
Phone Ringing
If C:ANY or C:ANY(1-6)
Say Incoming call from %CNAME
End If
I have noticed this issue, when I receive a call from one of my contacts, it adds a country code to the number ringing me and their name doesn't come up.
The only way I have found to fix this is to delete the +44 at the start of the number and just put a 0 instead. I would have to do this to all my contacts which would take too long.
Any ideas?