Database Develop

tilt totally dead, cannot recharge, cannot turn on, help.

hi, new member here.
bought my tilt on 10/4/07. has been flawless since that time.
used the nav quite a bit during a road trip, used a cig lighter usb charger.
got home and my battery was at roughly 40%.
put it on the charger at night went to sleep. in morning disconnected it at 8 am. shortly after i arrived at work i got the critical battery low chime. checked and it had like 7% battery life.
figured i didnt plug it in right, or it got knocked loose some how and didnt get charged.
put it in flight mode to minimize battery usage. left work at 2 30 pm (4% battery life) and put it on the car charger. got home and put it on the HTC supplied wall charger. light turned amber, so i assumed it was charging.
checked an hour later and turned phone on, it said 0%, and immediately died. left it on the charger for a few hours and the light was still amber, turned it back on and again 0% and phone immediately died and did a soft reset on its own. i turned the phone off and left it on the ac charger, took out the sim card and put it in an old blackberry to use while the battery was charging.
its been on the ac wall charger for the last several hours, i checked and the phone is totally dead, cannot turn it on, and the LED at the top is now RED.
what is the problem here? why wont this thing charge?
thanks in advance, i have alot of critical info on this device and any help would be greatly appreciated.
i cannot hard reset because i cannot turn the flippign thing on....

Does it charge when you connect it to your computer? If it does, then your charger is toast. If not, then it's probably the phone itself.

I'd try a different charger first. If that makes no difference then a different battery. If that still does not make any difference then time to exchange it.

Lidberg said:
Does it charge when you connect it to your computer? If it does, then your charger is toast. If not, then it's probably the phone itself.
Click to expand...
Click to collapse
connected to either the computer or the wall charger, the LED thats normally amber when charging, and green when charged, remains red.

I had something very similar happen to my wizard.
And as weird as it sounds, the only fix was to charge the battery in a friends wizard on his charger. I'd check the battery if possible.

Could be the battery. Know any place or anyone that will let you try a charged battery? If not, you might have to go in to an AT&T store.

i think i got it working. did some reading/browsing...
took a usb wire and cut the mini usb head off. dissected it and found the the red and black charging wires. took out the battery and held the leads to teh battery while the other end was plugged into a USB/AC adapter wall charger from a old blackberry. after manually charging the battery for several minutes, i put the battery back in the phone and the phone started up. now it seems to be charging off the wall charger and the led is now amber from red.
thanks for all your help/suggestions.

well it worked briefly. the amber light has gone back to red and it seems that the battery is not charging.
dont know what happened to my perfectly functioning phone.

tiltyoself said:
well it worked briefly. the amber light has gone back to red and it seems that the battery is not charging.
dont know what happened to my perfectly functioning phone.
Click to expand...
Click to collapse
Repeat this proceedure but this time do not turn the phone on, just plug it in to the wall charger once you have zapped the battery again.
Turning your phone on probably just caused the already recovering battery to die whiles it is trying to take on a charge.
It is mentioned quite a lot on the boards that Li-Ion Batteries do not like being over disscharged and there is usually a little protection circuit in the battery to provent complete disscharging although this circuit may be on board the phone. Completely disscharging a Li-Ion cell will kill it stone dead and it will need replacing.
When you took the battery out and so called jump started it with your flying leads, this possibly reset the little protection circuit in the battery so it can now take on a charge. I feel that once you turned on the phone, this was to much for the already depleted cell to take and possibly re-tripped its inbuilt circuit.
If you do manage to recover you cell, in future it is good practice not to let the battery go below about 25%. Li-ion cells are generally happy being top off regularly.
I hope this helps buddy
Do let us know!
Cheers
C.

thanks, that was very helpful.
ive tried defibrillating this battery out of the dead several more times to no avail.
ill try it one more time when i get home from work, if its a no go i will go to teh att core store. the phone is 6 weeks old, dont know what they can do for me if the battery is toast...

That Sucks! I hope they'll give you a new battery.
tiltyoself said:
thanks, that was very helpful.
ive tried defibrillating this battery out of the dead several more times to no avail.
ill try it one more time when i get home from work, if its a no go i will go to teh att core store. the phone is 6 weeks old, dont know what they can do for me if the battery is toast...
Click to expand...
Click to collapse

I had exactly the same problem with my battery. It came on though after a day. Although the battery life after this happened went down to 10hrs max on standby. I sent the phone back and got a new one and now all is fine.

This is a problem that affects almost all makes of phone. There are three (main) causes of the problem:
1.
The battery charge drops too low to allow the charging circuit to recognise a battery is even in place (red no charge light stays lit)
possible solution:
http://forum.xda-developers.com/show...22&postcount=6
(in the end very similar in the end to the USB wire used in post above)
2.
A faulty battery (but if you can charge it using a cut usb cable or using a couple of AA batteries this may not be a faulty battery.
3.
A faulty charger OR a charger not delivering 5v at 1000mA as the OEM one does. Many chargers that are used for other phones or generic chargers only deliver 500mA. This is not enough when your battery drops very low. (these chargers are OK for occasional use but I do not advise using them regularly particularly if the no-charge syndrome has shown itself)
4.
A faulty USB connection on the phone. I have now seen a couple of reports where the fine wire connections in the phones USB port have become bent out of place.
Number 4 above is at least possible for the OP as it seems the battery will charge using a cut USB cable but not when either the PC USB cable or mains charger is connected. A USB port on the phone with a a bent internal contact would explain what's happening.
A previous poster was able with a needle or similar to bend the contact back into place.
Mike

i had the same problem with my phone.
put it in the charger overnight and woke up in the morning and couldnt turn on the phone with blinking red light. I don't know if my battery was over-drained though. I went to AT&T and was playing around with their charger and new battery and somehow the so-called dead battery started working again. They changed the SIM card on my phone there and then i haven't been able to use the phone since. I've changed the network to GSM instead of Auto setting under Phone Options which allows us to make calls; but now I can't connect to 3G network.

Charging thru mini usb
My phone started to exhibit similar problems...plugged in but no charging of the battery. I finally realized that my mini usb connection on the phone has been compromised (bent, distorted=not functioning properly) Now I have to prop the mini usb connection up at a slight angle to engage the charge. I think the plastic/metallic connector on the phone is somewhat fragile ...I had similar issues with my hermes.

called customer support.
they are sending me a new phone and battery.
how do i know its not a refurbished one? any clues?

before u send out your defect phone, have u check if your phone's mini-USB connector has bent or misaligned pins?

yeah all the connectors visually are fine.

Vehicle chargers won't work...

Okay, I'm stumped. I'm already getting a replacement device from HTC under warranty so my problem is solved, but like many of you, I HATE NOT HAVING AN EXPLANATION FOR THINGS!
I'm also wondering if anyone else has had this problem? About 10-Days ago my Kaiser (Tilt) stopped charging via the automotive charger. The A-C charger works fine, but the vehicle charger sent to me with my device from AT&T completely stopped charging my device. I went to the AT&T store & bought a new charger, It didn't work. I changed power points, & cigarette lighter in the vehicle &, it wouldn't work. I tried the charger in the vehicle of two different AT&T sales guys & also tried multiple chargers, & it wouldn't work. Is there any reason why the unit would lose it's ability to charge via a vehicle charger while still retaining it's ability to charge through USB to computer & through the A/C home charger? It seems to me that if the charge portion of the MB was fried, then all charging would be affected.
So how can my device charge fine through all means EXCEPT the vehicle charger?
Again, AT&T is sending me a new device, but I hate not having an explanation for the problem, drives me Nucking Futs!!!
Any ideas, anyone?
Thx!

I dont want to sound rude but have you checked your power settings?
Under the "Advanced" it has a option for "When device is turned on, do not charge the battery when connected to the PC."
If this is ticked it will not charge via the in car charger.

It's a known issue, not just with the Tilt
I had the same problem with my Axim X50 and X51v.
The original sync/charge cable wouldn't charge from the car's lighter, while non-branded cables did so without any problems at all.
This happened with other Axims as well, so I know that it wasn't a defective unit.
I then purchased an HP Ipaq HW6910, and encountered the same issue with my wife's Mazda 5 - the HW6910 woudn't charge if the cable was connected to the charger, when I started the car. It only worked if the adapter and cable were disconnected while staring the car. This did not happen with my Mazda 3 or my Mitsubishi.
And another thing I discovered, is that some cables are not designed for use with car chargers, but they work perfectly with AC chargers.
I bought a couple of retracting sync/charge cables for my HW6910, they worked only when connected to the mains. But regular cables worked perfectly with both power sources.

Jygar said:
I dont want to sound rude but have you checked your power settings?
Under the "Advanced" it has a option for "When device is turned on, do not charge the battery when connected to the PC."
If this is ticked it will not charge via the in car charger.
Click to expand...
Click to collapse
OF COURSE I DID.
Yeah, It charges fine from the PC, & from an A/C source. But the HTC TYTNII car charger that came with my device, as well as replacement car chargers don't work.
wisniak said:
I had the same problem with my Axim X50 and X51v.
The original sync/charge cable wouldn't charge from the car's lighter, while non-branded cables did so without any problems at all.
This happened with other Axims as well, so I know that it wasn't a defective unit.
I then purchased an HP Ipaq HW6910, and encountered the same issue with my wife's Mazda 5 - the HW6910 woudn't charge if the cable was connected to the charger, when I started the car. It only worked if the adapter and cable were disconnected while staring the car. This did not happen with my Mazda 3 or my Mitsubishi.
And another thing I discovered, is that some cables are not designed for use with car chargers, but they work perfectly with AC chargers.
I bought a couple of retracting sync/charge cables for my HW6910, they worked only when connected to the mains. But regular cables worked perfectly with both power sources.
Click to expand...
Click to collapse
Funny, I just ran out to the truck & grabbed one of the guys Blackberry chargers & it looked like it was working. But SK Tools reports an even bigger (negative) amp draw (like discharging twice the normal rate). So with the BB charger it dischages even faster. Maybe reversed polarity Guess I should've checked first. That's a moot point now though as I await my new unit. Weird though.

Well i was using a BB charger that worked fine up until this morning. i bought my phone when it first came out so it wasnt easy to find a charger made for it at the time. i never had a problem until today. i also noticed that the Usb terminal on my device was bent. i called htc but they charge way too much to fix it. i have no idea how or when the terminal broke but it does still charge when pluged into pc or into the wall. ill have to spend $80 to have ppctechs fix it.

wassup, i`m in SF Cali, I had a att 8525 that was doing the same thing. I assumed it was the phone when it 1st started happening. After a week or so it was bothering me so i started playing with it trying to figure out if it was a setting, bad flash, or hardware. I noticed that if the phone was off it wood charge but not if it was on. I started flashing my phone and testing (for trouble shooting purposes) and for the first 2 or 3 roms problem still existed, then one of the roms i flashed to would turn on the back light as if it was charging but no LED or charge, when this started happening I realized that if i turned my fone off it wood start charging and continue to charge when i booted the fone back up. So if when i got in the car i pluged in/ shutdown/ waited like 45 sec or 1 min. / then booted it would temp. fix the problem for as long as my fone was on the cable. At some point after that many weeks/roms later i noticed it was working correctly again, So I had decided it was a glitch in the rom, But i`m not a Dev. or fone guru so I really dont know what it was, but hope this helps someone.... PEACE!! ~bboyphrog1~beatz`n pieces krooh~

flexte said:
Well i was using a BB charger that worked fine up until this morning. i bought my phone when it first came out so it wasnt easy to find a charger made for it at the time. i never had a problem until today. i also noticed that the Usb terminal on my device was bent. i called htc but they charge way too much to fix it. i have no idea how or when the terminal broke but it does still charge when pluged into pc or into the wall. ill have to spend $80 to have ppctechs fix it.
Click to expand...
Click to collapse
The slight diagonal slant on the bottom right? It's supposed to be like that. All AT&T Tilts (and I'd assume TyTN II's, but I've never had one to compare) have a mini-usb port that looks that way.

i looked at a 8525 and the usb terminal was straight. i even took a pencil and straightened mine out. it should be bent. that wouldn't make sense because the charges slot is not bent. i think the problem is that one side of the terminal is not soldered to the board and can easily be broken. in another thread 3 people have the same issue. as far as the car charger goes ill do some testing but until today it was charging fine while the phone was on.

this issue is known ,it even happens with the htc tynt.... by simlpy rebooting while in the charger it starts working again ..at least with mine.

I've had the same problem. I went to the lcoal AT&T store and they said they never heard of it so I thought it was just me. It looks like many of you have the issue. I wish I knew what it was. It was really bad with my 8525,

i thought Faria developed a cab to fix this issue in the hermes forum? might be worth having a search for it and when i get home i will see if i have a copy on my pc.

any of you guys get anywhere with this? I have exactly the same problem. posted in a couple of other threads actually.
Not sure whether the usb port is damaged, but it's certainly is slightly "down" on the right hand side.
It charges perfectly on the mains and perfectly from usb, but not in the car.
I have used a normal car charger, spent £50 on a Carcomm powered mount and tried one of the separate chargers that you plug the standard mini usb cable into. Nothing works. This is driving me crazy (if you'll excuse the pun!) a the primary reason I bought the Kaiser, was for GPS.
Thanks

well i also just found out 2 of my minisync cables dont work anymore. 1 of them still charges the phone but neither of them sync the phone anymore. it still syncs fine through a normal usb cable.

I am using a moto Razr car charger and it works fine so far.

Okay, confirmed on my replacement Tilt: The USB port is arrow straight. Someone earlier mentioned it being lower on the right side & indeed my DEAD DEVICE was as such. Looks like a bad job of connecting the port to the device.
NOTE!!!!!!
It's a good idea to take a look at your charger before you plug it in to make sure the charger USB connector is not bent or mi-sshappened.

i have the same problem i went through 4 att car chargers adn 5 phones. They are crap. Its not the phone its the charger if you play with it you will see that it comes and goes. The end tip on the charger is bad doesnt make a good connection. i have yet to find a good car charger.

Mine stopped charging using the car charger supplied and a brodit. A friend's kaiser charges OK with the same chargers.
No-one has mentioned it in this thread, but my phone, shows "charging" in the battery control panel and the LED lights up to confirm this. The percentage charge value decreases as though it isn't being charged!
As others have done I noticed that the corner of the plastic centre of the connector nearest the reset hole was slightly bent and I assume (though can't remember doing so) that I missed the reset hole with the stylus tip and pushed it in. Menu driven resets for me from now on!
HTC Europe didn't know anything about this fault, so seem to be happy to repair / replace it under warranty. It's with them at the moment, so I'll have to wait and see.
RSVRover

faria said:
this issue is known ,it even happens with the htc tynt.... by simlpy rebooting while in the charger it starts working again ..at least with mine.
Click to expand...
Click to collapse
that didnt work for me. only one of my chargers work now.

RSVRover said:
Mine stopped charging using the car charger supplied and a brodit. A friend's kaiser charges OK with the same chargers.
No-one has mentioned it in this thread, but my phone, shows "charging" in the battery control panel and the LED lights up to confirm this. The percentage charge value decreases as though it isn't being charged!
As others have done I noticed that the corner of the plastic centre of the connector nearest the reset hole was slightly bent and I assume (though can't remember doing so) that I missed the reset hole with the stylus tip and pushed it in. Menu driven resets for me from now on!
HTC Europe didn't know anything about this fault, so seem to be happy to repair / replace it under warranty. It's with them at the moment, so I'll have to wait and see.
RSVRover
Click to expand...
Click to collapse
Please let me know the outcome. mine is getting worse by the day.

Now I'm confused.
Because the device charges over USB I just assumed it would draw <500mA (the max output of a USB port) but the specs say it draws up to one amp.
Having owned a high-drawing device before (Axim x50v) I know that trying to pull this out of a USB port can blow your motherboard. So are these safe to charge over USB??? How does the device know whether its being charged over USB or mains - are there different charging pins on the connector?

Battery drains quickly... while plugged in! wtf?!

okay so this is a new problem... if I plug my tilt in to my car charger, the battery actually drains faster than if it's unplugged... about a percentage a minute... when I come home and plug it... it charges regularly. I've tried 2 different roms, 3 different radios and 2 different car chargers... any ideas? been doing a lot of soft resets lately, wondering if that would burn the battery out?

new revelation!
okay so after my car charger "drains" my battery... I put the regular charger in and charge it from 74% to 85% in about 20 minutes... then I took the battery out and put it back in.. upon reboot my battery is at 97%... does this mean the car charger is somehow ACTUALLY charging the battery but for some reason making the phone think it's discharging it... this is tricky.

ericmcintire said:
okay so after my car charger "drains" my battery... I put the regular charger in and charge it from 74% to 85% in about 20 minutes... then I took the battery out and put it back in.. upon reboot my battery is at 97%... does this mean the car charger is somehow ACTUALLY charging the battery but for some reason making the phone think it's discharging it... this is tricky.
Click to expand...
Click to collapse
is the battery heating up while it is charging in the car?

I don't think so... I'm not 100% but I'd probabally remember something liek that
I just remember it was dropping like crazy after I plugged it in.. once it jumped from 39% to 34% when I was using it while it was plugged in for 4 minutes

ericmcintire said:
I don't think so... I'm not 100% but I'd probabally remember something liek that
I just remember it was dropping like crazy after I plugged it in.. once it jumped from 39% to 34% when I was using it while it was plugged in for 4 minutes
Click to expand...
Click to collapse
sorry, should have asked in my first post but are you running TomTom or similar?

no, no abnormal software... even turned off the 3g and wifi... I'm starting to think it's not actual battery drainage because of how fast it's dying.... it dropped to 2% and shut itself off last night when I plugged it in.. took 5 minutes to go from 28% to "dead" then when I was charging it in my house that night it slowly went from 0% to 45% then it jumped to 98% and was full.. I'm so confused

Maybe let the battery drain out all the way so the phone won't even turn on, and then charge it back up. I've never heard of this happening before, but I know the phone has to "calibrate" the battery, for lack of a better word. Draining the battery all the way lets the phone set a "zero point". I dunno if it will help, but it would be worth a try.

haha it kinda did that on it's own last night... recharged it, it's got the same problem as of 20 minutes ago.. maybe it'll work itself out.... but I really need to be able to plug it into my car.

This is my second Tilt I'm playing with as the first one after I messed around with started to act funny.
1) Battery would be 100% - I wake up 6 hours later and it's dead.
2) Network consistently was being dropped even though it stated I was connected.
I've spend 5 hours on this site reading now and still don't know if I've learned much lol
Good luck to you...

Check the USB port. Is it slightly bent on the right side? I had this same problem & had to RMA. I confirmed that there was higher discharge using SK Tools & Anton Tomov Batery Meter. However, home charger still worked fine.

GSLEON3 said:
Check the USB port. Is it slightly bent on the right side? I had this same problem & had to RMA. I confirmed that there was higher discharge using SK Tools & Anton Tomov Batery Meter. However, home charger still worked fine.
Click to expand...
Click to collapse
YES! the usb port looks a little messed up on the very last pin.. WTF? it looks squished or something... RMA? that doesn't sound good.. I hope I dont have to RMA... what's RMA? but yes there is definately something messed up about the right side of the USB port

ericmcintire said:
haha it kinda did that on it's own last night... recharged it, it's got the same problem as of 20 minutes ago.. maybe it'll work itself out.... but I really need to be able to plug it into my car.
Click to expand...
Click to collapse
Hmm... I would charge to 100% (or near enough) unplug it and then put the media player on and play it solid on repeat until the battery dies. Then charge it up to full again and see if there is any difference. These batteries don't have a memory as such, but as the previous poster said it may have got itself slightly 'confused'

Same problem here with a carcomm cradle for the TyTN II,. When I plug my phone in, the orange light comes on, the phone says it is charging but the battery just seems to drain faster and after a couple of minutes the light goes out. I have BatteryStatus installed, when I connect the phone to my pc with the standard usb/synch cable BatteryStatus shows +0mW for a short while and after a few seconds it'll say it's at +1300mW or something like that.
In the car when I put the phone in the cradle it'll show +0mW for a few seconds, then around -250mW (Idle) and the orange light turns off...
But I actually caught it charging once with +22mW when turning it on (from standby). I tried all obvious things, softresetting the phone while charging etc. But nothing helps, the cradle is connected straight to the carbattery.

botmans said:
Same problem here with a carcomm cradle for the TyTN II,. When I plug my phone in, the orange light comes on, the phone says it is charging but the battery just seems to drain faster and after a couple of minutes the light goes out. I have BatteryStatus installed, when I connect the phone to my pc with the standard usb/synch cable BatteryStatus shows +0mW for a short while and after a few seconds it'll say it's at +1300mW or something like that.
In the car when I put the phone in the cradle it'll show +0mW for a few seconds, then around -250mW (Idle) and the orange light turns off...
But I actually caught it charging once with +22mW when turning it on (from standby). I tried all obvious things, softresetting the phone while charging etc. But nothing helps, the cradle is connected straight to the carbattery.
Click to expand...
Click to collapse
check your USB port... is your's messed up too?? you know what? I probabally accidently poked the stylus in mine while trying to reset a couple days ago... since I tried to do 20 resets when I was rom upgrading and adding software...

ericmcintire said:
check your USB port... is your's messed up too?? you know what? I probabally accidently poked the stylus in mine while trying to reset a couple days ago... since I tried to do 20 resets when I was rom upgrading and adding software...
Click to expand...
Click to collapse
Just checked and yes it is, stylus thing happened to me also once....
It's a little bend downwards (when having the screen on top) @ the last 2 pins...

well looks like we've narrowed down the problem.. and it looks like the fix is gonna cost $80!!
http://www.pocketpctechs.com/main~u...T+Tilt+Sync+Connector+Replacement+Service.htm
anyone know of a solution we could try out? my other phone (s710) had a USB cover so this never happened

ericmcintire said:
well looks like we've narrowed down the problem.. and it looks like the fix is gonna cost $80!!
http://www.pocketpctechs.com/main~u...T+Tilt+Sync+Connector+Replacement+Service.htm
anyone know of a solution we could try out? my other phone (s710) had a USB cover so this never happened
Click to expand...
Click to collapse
What kind of carcharger do you have? Been reading about this problem and alot of ppl say the charger needs to be able to put out at least 1A for the phone to charge, I used some cheap cigarettelighter charger that was rated @ 650mA. It worked but charged so slowly that it would've taken days to fully charge. And besides that it didn't last long, 3 days before it blew the fuse and some more parts (worked for 2 secs after replacing the fuse)

I've tried several different ones... I think that since 3 people on this site all seem to have a "crushed" pin in our USB ports that's probabally the issue... now.. about a fix...

The amperage on your charger doesn't really matter. 1 amp is recommended so that you can use the device while charging, and the rate at which the battery charges does not diminish. If you used a 500mA charger, and had wi-fi & gps on, and media player blasting, for example, the battery may not charge at all because all the power coming from the charger is being used immediately. 1 amp chargers remedy this problem. Hope this makes sense, I've been having problems finding the correct words to express my ideas lately. Probably just stressed out! It sounds like the bent pin on the usb port may be resulting in a V+ pin shorting to ground (or V-). Which would drain the battery quickly. When you use battery power or charge the battery, it is normal for the battery to get warm. When you plug yours into the car charger (the one that drains it) does the battery get abnormally hot? This would indicate a short. Maybe try to put a real thin piece of film or something under the bent part of the port to insulate it while charging and see if that fixes it. This might offer a temporary fix until you get a new port. Maybe you could spend some time learning how to solder! I had to fix a broken port on a wizard a those solder points are friggin' tiny. Hope I could help. Good luck.

sWuRv said:
The amperage on your charger doesn't really matter. 1 amp is recommended so that you can use the device while charging, and the rate at which the battery charges does not diminish. If you used a 500mA charger, and had wi-fi & gps on, and media player blasting, for example, the battery may not charge at all because all the power coming from the charger is being used immediately. 1 amp chargers remedy this problem. Hope this makes sense, I've been having problems finding the correct words to express my ideas lately. Probably just stressed out! It sounds like the bent pin on the usb port may be resulting in a V+ pin shorting to ground (or V-). Which would drain the battery quickly. When you use battery power or charge the battery, it is normal for the battery to get warm. When you plug yours into the car charger (the one that drains it) does the battery get abnormally hot? This would indicate a short. Maybe try to put a real thin piece of film or something under the bent part of the port to insulate it while charging and see if that fixes it. This might offer a temporary fix until you get a new port. Maybe you could spend some time learning how to solder! I had to fix a broken port on a wizard a those solder points are friggin' tiny. Hope I could help. Good luck.
Click to expand...
Click to collapse
this sounds like it makes a lot of sense... I've got big clumsy hands, man I wish I had been more careful... well looks like I'm gonna be out $80! but quick question.. why would the wall charger operate normally while the car charger reverses charge?

Kaiser Charging Problem

I'm creating a new thread because I think my charging issue is unique...
My Kaiser will show an orange light and indicate that it's charging when:
1. Powered On and plugged in to: USB, AC power Adapter, or Car charger
but it will not take a charge and the orange light goes out after about two minutes.
2. Powered Off and plugged into: USB, AS Power, or car charger
but the orange light remains on and it never charges (tried 5 hours)
The device also does not sync, I don't see anything physcially wrong with the USB port, but it was damaged by water several weeks ago, it hasn't worked properly since.
I've been getting by with an external battery charger that I purhcased from Ebay.
Does anyway have any ideas? I've reflashed the device since then as well and there is no change in how it reacts to charging..

Hi echofive
I have the same problem with my Kaiser but at least it charges with just one of my 5 AC power adapters. Not in my Car charger and not on a USB connection.
Maybe it has something to do with the small USB pins on the Kaiser which are not properly aligned. You can try to bend them.
Good luck.

Hello, I was having this same issue and (long story short) I believe that it is the small USB pins on the phone.
Here is what I found (sorry knda long post). I have two ATT TILT phones. My Original Tilt phone got soaked in water but I was able to almost salvage the phone by soaking it in Denatured alcohol and letting it dry. This 'wet' Tilt has all functions but cannot read sim cards. It does however charge perfectly.
The replacement Tilt I have works like a charm but refuses to charge. Regardless of USB charging, off the wall charger or car charger, the orange light comes on, says it is charging but in 2 minutes the light goes out. The phone is still listed as charging but I know it is not charging because the battery level continues to drain. The phone does sync to my PC and I am able to transfer files to/from my new TILT via a USB cable. Just cannot charge the device.
I have 3 batteries. 2 stock batteries and the large 3200mah battery. All three batteries will not charge on my new TILT. I tried charging it via USB connected to my Computer, Car cigarette lighter, Car inverter charger, official TILT charger from CINGULAR ATT. Completely unable to charge the device.
If I attempt to charge the batteries (all three of them) on my old 'wet' TILT the batteries charge regardless of what method I use. It will charge via USB connected to the PC, USB connected to wall charger, official ATT TILT charger, or car charger. No issues. So I know the chargers, cables and batteries do charge on a TILT. Both TILTs are official ATT TILT devices. Two of the batteries are stock and 1 of the batteries is a SEIDO 3200mah.
Sometimes I get lucky and the new TILT phone does charge. In these cases I charged the phone using the Wall charger and the battery was over 50% capacity.
Now I know the new Tilt USB port is working because it syncs to my PC just doesnt charge after 2 minutes (light goes out) and battery continues to drain (watched and tested this after 3 hours of observation). I ended up ordering one of those TILT USB connectors which have a 3.5mm headphone jack and USB port.
This device: http://www.amazon.com/i-Trek-Stereo...8&s=musical-instruments&qid=1230877732&sr=8-4
What is weird is that I can now charge my NEW TILT using the USB port on this connector with this connector attached to my new TILT. If I attempt to charge the TILT using the onboard USB port, it stops after 2 minutes and the light goes out.
Personally, i think it has something to do with the pins. Hope this helps someone.

Jinkage said:
Regardless of USB charging, off the wall charger or car charger, the orange light comes on, says it is charging but in 2 minutes the light goes out. The phone is still listed as charging but I know it is not charging because the battery level continues to drain.
Click to expand...
Click to collapse
Been there, had that problem and the solution was even simpler and didn't involve the charging/USB port at all. Get a cotton bud (US folks call them Q-Tips) and spray some contact cleaner on it (not anywhere near the phone) and use it to carefully clean both the gold strips/terminals on the batteries along with the gold spring terminals on the phone. Although they may look clean, invisible grime film can make the connection fail and cause this problem. This is also a good tip to follow with ordinary household battery rechargers and NiMH cells. I haven't had this problem since but still carry out a terminal clean every few months to be on the safe side.

My phone wouldn't charge anymore. Searching through threads I found a magnificent magnified picture of the mini-USB port and the way the right part of the port was bent down a little. It was exactly like that with my phone, I used the pointing stick to tilt it up a little (be careful it may break of the pins, and that would lead you far from home!), which fixed! Haven't had the issue since!
Regards,
Nika.

Hi.
Have you still the link with the picture . I have the same problem an i am afraid , that i can kill my Kaiser
Regards
Dariely

Nope, sorry...

I had a similar issue with my Kaiser. It would charge with a USB cable and an ac adapter but not in the car. It used to but stopped. I took a dental tool and lifted the two little legs inside on the bottom of the mini usb port so they would contact the charger again and all is well.

nikagl said:
My phone wouldn't charge anymore. Searching through threads I found a magnificent magnified picture of the mini-USB port and the way the right part of the port was bent down a little. It was exactly like that with my phone, I used the pointing stick to tilt it up a little (be careful it may break of the pins, and that would lead you far from home!), which fixed! Haven't had the issue since!
Regards,
Nika.
Click to expand...
Click to collapse
YEAH!
Great Tip!
had the same issue as you a long time!
tilt up the pins: no more problem!
THANKS A LOT !

I straightened up the last pin. I was beginning to think it was my AC Charger...I plugged it in my Ashtray charger and it charged without a problem. I will see if this takes a charge. I didnt use any denatured alcohol, I just took the compressed air canisters used for computers and cleared out the usb port....
we wait now

wont charge

ok i bought a new battery because my last battery drained and wouldnt charge back up. and now wen i charge my phone it just drains as if it wasnt plugged into the wall charger.

xdanimals said:
ok i bought a new battery because my last battery drained and wouldnt charge back up. and now wen i charge my phone it just drains as if it wasnt plugged into the wall charger.
Click to expand...
Click to collapse
I had a problem where the Tilt wouldn't charge until I deleted a waiting voicemail and a few unread emails. This was on a cooker ROM but check it out.
Hope that helps.

check the connector on the phone and see if it is broken I remember on my first two tilts it broke and I had to get new ones (warranty) and then the third ones broke but i used a small screwdriver and put the pieces together again.

xdanimals said:
ok i bought a new battery because my last battery drained and wouldnt charge back up. and now wen i charge my phone it just drains as if it wasnt plugged into the wall charger.
Click to expand...
Click to collapse
Don't throw away your old battery because it's probably not to blame and you can then have a spare. How does it go if you attempt to charge via a USB cable connected to the PC? Will it still connect via Activesync over USB? Do you still get the orange light on the left of the phones earpiece when you're attempting to charge it? These are some steps that'll help to narrow down whats going on - let us know.

Had this problem using on of the original M2d (roms).
Now im running hyper dragon w/ m2d cab and all is well. Ive also experience this from a bent pin. (dont drink coffee for 1 day prior to attempting mini-usb surgery!)

umm.. when connected to the charger the orange light is on i bought a charger on ebay and it charges the batteries up so now i have two batteries using one as a spare when one is charging. the usb doesnt seem to be broken. a lil background i spilled water on it a lil while back but the phone works fine i have a feeling that that may have something to do with not being able to charge but why would the light switch over to orange then when i charge it. sorry if this seems really noooob

My Kaiser failed recently with not being able to charge. Most of the time it didn't charge but if you wiggled the connector around the charge light came on, then went off moments later as the connection/wire combo moved. I contacted Orange and they sent me a replacement. No problems since.
Most of the time my PDA goes into a charging cradle but when that fails I use the car charger/other mains lead.
As for being a Noob, we all have to start somewhere

My Kaiser failed recently with not being able to charge. Most of the time it didn't charge but if you wiggled the connector around the charge light came on, then went off moments later as the connection/wire combo moved. I contacted Orange and they sent me a replacement. No problems since.
Most of the time my PDA goes into a charging cradle but when that fails I use the car charger/other mains lead.
As for being a Noob, we all have to start somewhere

My fix
Stuck my stylus in there by mistake and could only cvharge if i wrapped the cord around.
I recently bought a rechargable battery pack for my daughters wii, and it came with two usb cords (from target $26.99), and one day i plugged my tilt in and it charged no problem, been using this ever since (November to now).
Cnn.cn sells the usb part of the phone, Im just to afraid to solder the old one off and the new one on. Might try it one day!

I have the same problem currently. I plug in and the light comes on, but the battery does not charge. I'm waiting to borrow a friends battery so I can reflash to standard to send back to HTC!

I got my phone wet last week and I am having the exact same problem. I have a battery charger and 2 batteries so I am doing the same thing as you but it's getting a bit old.
I dont have a warrany so I'm hoping to find some good ideas here as to what (if anything) can be tried.

Update:
I decided to crack open the case tonight and take a look inside. Unfortunately I couldn't find any youtube video tutorials so I had to just go carefully and not force anything. I ended up only having to take apart the motherboard side (keyboard side). Once I had the phone completely apart, I taped a known good battery in and connected the charger. A physical inspection passed, no burns or shorts that I could see and no funny smells. After about 30 minutes of charge time, I unplugged the charger and the battery power had increased 10%. Sweet.
It turns out that the battery I had in the phone when it got wet may have been ruined though. That one will not charge even in a standalone battery charger. That's allot cheaper than the alternatives I was thinking about though. The Fuze was really calling my name today for a couple hours. Saving $500 though feels pretty good.