Hi,
I have my Diamond for about 1 year now. About three weeks ago I could not charge my battery anymore, so I bought a new battery (original HTC). With the new battery installed everything worked fine again.
After a week the problem retruned. The phone switched itself off after the battery level low warning and I tried to charge the battery after about 5 hours. So a second battery became useless.
I also tried charging by USB-cable with several PC's but without any result. I measured at the + and - poles of both batteries and measured about 0,3 Volts, so the batteries must have been drained completely. I guess the protection circuit in the battery/phone prevents charging.
On one battery I directly put power on the battery poles from another power supply, which deliveres about 10 Volts for a very short time (only for about 2 seconds). Then I measured the voltage on the battery poles; it was about 3 Volts now! I put the battery back in the Diamond and to my surprise it charged normally. I also did this with the second battery and it also functions normally again.
Tonight one of the batteries was drained again and the charger was connected after about two hours and again no charging was possible. I did 'the trick' with the other power supply and afterwards everything was working fine again.
In other situationss, when I connect the charger directly after the phone switches itself off after the battery low warning it also works normally.
The problem seems to be that the phone drains the battery completely when left without charging and when it gets too low charging is not possible in the normal way. The phone swithes itself off at about 5% charge level, so the software seems to be working ok.
Does anybody know this problem, and maybe propose a solution.
I'm using the latest stock 2.03 ROM from HTC.
Thanks in advance!
I'm having the charging issue. Having it with both of batters. Overnight charging and only 40%. Also drains like with in hour. Any solution?
Hi
The last few days I've been using my diamond, part way through a call the phone switches off. When I try and turn it on it'll vibrate then switch off again, as it does when the battery is flat. However, if I plug the charger in and turn it on the battery is reported as anything from 40% to 90% !! Just happened a few minutes about, before the call the battery was showing as 75%, 2 minutes later the phone died and wouldn't switch on. I plugged the charger in, switched on and the battery was at 92%. Occasionally, it will switch on without charging and the battery will show as 40% !
Anyone else seen this and got an idea of the problem ? The phone is 18 months and this is the original battery. Is the battery on it's way out or is there another issue ? I've hard reset the phone a couple of times but that's made no difference.
battery's are very analogue components and there is no good digital way to measure their charge
it's don by measuring the volt lvl as the more flat a batt goes the lower the volts will go
so you can't really trust it much as a batt at the end of it's lifespan could have normal volt lvls 1 min and be flat the next
The battery is dead then ? Though so, I've bought a new one, only 20GBP
Thanks for your response.
The other day I went and bought a USB micro cable for my phone, which was different from the original one provided in my phone's package.
I never used it to charge my phone's battery until 2 days ago, which in the morning I attached the cable to my AC Adapter charger and started charging my battery, that charged in an hour or so. I got somehow surprised because of the speed but I thought maybe I got carried away by work.
The amazing thing is it's been 2.5 days from then and my phone still has something around 15% battery charge on it.
Did anyone here ever charge the phone with any cable other than the one shipped in the package ? Or maybe come accross something like this ? Is it going to ruin my battery ?
I had a similar situation a few months back when my battery was out of juice for about 4 or 5 hours (it ran out in the afternoon and i couldn't charge until much later on that night). After I charged it over night i got about 2 days out of mine too.
Wp7 probably still lacks a consistent and accurate way of telling battery life, so the phone may show it is fully charged when it is not.
Ones i charge the phone 100% i then browse my photos and broawse apps... and suddently my battery is half empty in under 2 hours time... its strange. because im not playing games with it.
I can strech my batter put over 30 hours, but that with turning everything off, It would be interesting to know how you use it, and what you have installed and turned on or off.
I have 2 or 3 days battery life when the phone is on airplane mode. But less than 1 day with regular usage.
the problem is Radio in my opinion.
I just got the OTA update from KitKat to Lollipop (5.0.2) yesterday and I've noticed terrible battery life and very slow charging since then. My phone is always in its charger overnight and when I remove it from the charger in the morning it usually easily lasts until I put it in the charger at night again. During the daytime I do a lot of stuff on it (whatching youtube videos, listen to internet radio, whatsapp, internet browsing, making phonecalls etc).
This morning I removed it from the charger and hardly didn't do anything on it for the first two hours. When I wanted to send a whatsapp, I noticed battery had already fallen to 70% in only 4 hours or so - 4 hours of doing nothing while the phone was in energy savings mode! Half way through the day, with only some whatsapping, battery had fallen to 20%. When I connected it to the charger, it instantly dropped to 8%. After about an hour of charging, it was at 17% and said it would last another 6 hours before the phone would be fully charged. Usually I charge my phone in 1.5 - 2 hours!
When I did the update, I didn't do a factory reset and I would like to only do that as a last resort.
If I look at te battery statistics, I don't see any app using an obscene amount of battery life - the highest being Google Play services with 15%. But what I do notice is that "Cell standby" is responsible for 29% of the battery drainage.
Before I do a factory reset, anyone any tips?
Zippy1970 said:
I just got the OTA update from KitKat to Lollipop (5.0.2) yesterday and I've noticed terrible battery life and very slow charging since then. My phone is always in its charger overnight and when I remove it from the charger in the morning it usually easily lasts until I put it in the charger at night again. During the daytime I do a lot of stuff on it (whatching youtube videos, listen to internet radio, whatsapp, internet browsing, making phonecalls etc).
This morning I removed it from the charger and hardly didn't do anything on it for the first two hours. When I wanted to send a whatsapp, I noticed battery had already fallen to 70% in only 4 hours or so - 4 hours of doing nothing while the phone was in energy savings mode! Half way through the day, with only some whatsapping, battery had fallen to 20%. When I connected it to the charger, it instantly dropped to 8%. After about an hour of charging, it was at 17% and said it would last another 6 hours before the phone would be fully charged. Usually I charge my phone in 1.5 - 2 hours!
When I did the update, I didn't do a factory reset and I would like to only do that as a last resort.
If I look at te battery statistics, I don't see any app using an obscene amount of battery life - the highest being Google Play services with 15%. But what I do notice is that "Cell standby" is responsible for 29% of the battery drainage.
Before I do a factory reset, anyone any tips?
Click to expand...
Click to collapse
This is directly from HTC tech support. To recalibrate battery and HTC charger when battery rapidly or erratically discharges, this procedure clears all battery stats, coordinates and normalizes charging.
Turn off Fast Boot in settings. Power off phone.
Plug phone into HTC wall charger and charge for two minutes or more
While charging, hold down volume up+volume down+power button and continue holding
Phone will turn on and off repeatedly every 15 seconds or so while continuing to hold all three buttons
Keep this going for 2 minutes, then release buttons WHEN THE PHONE IS ON
Now, let phone charge fully normally (with phone either on or off--doesn't matter) and battery level reporting, charging and battery life should be normalized.
Do this every month or so to keep power system healthy--even if everything seems fine. Also, don't leave phone on charger overnight for best long term battery life (according to HTC tech support: "The first thing they tell us." This is true even though charging is supposed to turn off when battery is at 100%)
Battery recalibration ... Many techs say it's a placebo. But, I will follow this manual, just in case.
I do confirm, though, that with L 5.0.2 charging takes longer, phone drains faster with the same as before apps and usage, phone is often hot, and I've started to get regular 'can't charge, your phone uses more power than available from charger'.
Re phone uses more power than available, it happens with all three original HTC chargers I have, so I have to use the charger from an Asus tablet (1.5A output).
I haven't done the recalibration thing but I did some measurements and I now know why it's charging so slowly, just not what is causing it. The phone isn't switching to high charging mode and keeps charging at around 400mA. This means that when using the phone, it's draining faster than it can charge. I also think it's not switching to standby mode causing the high drain. Often the phone gets hot when it's in my pocket (when it is supposed to be in standby mode) meaning something is still draining the battery fast.
I will do the calibration thing and see if that helps.
I just did the reset thing (holding power + vol up + vol down) for two minutes. It's now charging but I can see it's still not charging in high mode. It's still charging at only 400mA.
Edit: Phone says it wil take 10 hours to charge (it's at 30% now).
Annoying, I know, but I'd factory reset the phone just to make sure the update has 'taken' correctly
Zippy1970 said:
... The phone isn't switching to high charging mode and keeps charging at around 400mA. ...
Click to expand...
Click to collapse
Sounds logical. How did you find it out? Instrumental, or through a phone menu?
I have checked Setings/Power. Mine says Charging on AC, which supposedly means high charging mode.
PS. Again, whatever it might mean, when I get a 'phone uses more power than..' error, I connect the phone to a 1.5A charger (compared to original HTC 1.0A) and it solves the problem. I'm not happy with this solution, though.
zeemenshater said:
Sounds logical. How did you find it out? Instrumental, or through a phone menu?
Click to expand...
Click to collapse
There are a few ways I can measure this. I have a "Charger Doctor", one of those inline USB voltage/current meters and I have an "Energy Meter" which measures wattage going out of a 110/220V socket. Both confirm each others measurements. The Charger Doctor says my phone is being charged at 5.1V at 0.4A, and the energy meter says the charger consumes about 2.5W which is about right (the charger looses some energy through heat and the Charger Doctor consumes a bit of energy as well).
But...
To be sure, I tested a few different (but identical) chargers and changing the charger made no difference. But - and here comes the strange part - I tested about 20 different USB cables and with only two my phone charged at 1.0A (which I assume is the M7's max charging current). With all the others it charged with 0.3A-0.5A. Only with those two cables it charges in high charging mode. So apparently something changed in the charger detection. Before the update I was able to charge the phone in high charging mode with other cables as well.
Also, it seems like it's now discharging not as fast as before, but I will be sure tomorrow after it has fully charged and after I've used it all day.
Edit: Yep, charging is at it's normal speed now. It's at 60% and the phone says it will be 1 hour and 1 minute until it's fully charged.
Edit2: Of the two cables it charges at 1.0A with, one is the original charger cable that came with the HTC, and the other is a cable that came with a Duracell Power Bank.
Well, after the three finger calibration, charging seems faster, and I think battery holds longer (or maybe I want to think it does, because still not sure).
One additional observation is in about 20% cases my phone is stuck during boot until I connect or disconnect the charger for a second. By connecting or disconnecting the charger, something triggers the power state and the phone boots normally.
So yes, you may be right about new power management in Android 5.
(I'm now on IC7.0.0 + ElementalX 20.0, HTC M7 Int'l))
Well, even though charging times seem normal now, it is slightly erratic. I can see the percentage making jumps up and sometimes down while charging.
Also, battery life still is very poor. Battery now lasts until halfway through the day while before it would easily last all day...
Is there a way to revert to KitKat? Other than a lot of annoyances I haven't noticed a single advantage using Lollipop.
Seanie280672 said:
This is directly from HTC tech support. To recalibrate battery and HTC charger when battery rapidly or erratically discharges, this procedure clears all battery stats, coordinates and normalizes charging.
Turn off Fast Boot in settings. Power off phone.
Plug phone into HTC wall charger and charge for two minutes or more
While charging, hold down volume up+volume down+power button and continue holding
Phone will turn on and off repeatedly every 15 seconds or so while continuing to hold all three buttons
Keep this going for 2 minutes, then release buttons WHEN THE PHONE IS ON
Now, let phone charge fully normally (with phone either on or off--doesn't matter) and battery level reporting, charging and battery life should be normalized.
Do this every month or so to keep power system healthy--even if everything seems fine. Also, don't leave phone on charger overnight for best long term battery life (according to HTC tech support: "The first thing they tell us." This is true even though charging is supposed to turn off when battery is at 100%)
Click to expand...
Click to collapse
that wouldn't work for me i don't have fastboot
carinfex said:
that wouldn't work for me i don't have fastboot
Click to expand...
Click to collapse
lol :silly: you cant rule out that it wont work just because HTC decided to remove the software switch in the power options in its later updates, do the rest of it and skip that part, I dont have the option for fastboot either anymore.
Seanie280672 said:
lol :silly: you cant rule out that it wont work just because HTC decided to remove the software switch in the power options in its later updates, do the rest of it and skip that part, I dont have the option for fastboot either anymore.[/QUOTE
i have done everything i can i even have a battery saver but soon as i put wifi on it just drains so fast maybe a new battery will help as this phone is like 2nd hand so maybe battery dying
Click to expand...
Click to collapse
Factory reset
I had terrible battery problems after T-Mobile upgraded my HTC One (M7) to Lollipop. The phone was constantly awake and churning with the GPS probing for a signal every few seconds. I'd lose 50% of my battery in a couple of hours. I went through the battery recalibration suggested by HTC support, but it didn't work well. Finally I did the factory reset. It worked perfectly! Now my battery life is better than ever and the phone will go well over 24 hours on a single charge with normal usage. Recovering from the factory reset was easier than I anticipated. Google Play Store remembered and reloaded all my apps automatically. The only headache was having to log in to everything again. Well worth the effort.
I did a factory reset as well and it looks like it has improved battery life. I'm still on my first day after the reset so I won't be able to really tell after I've used it for a couple of days. But like I said, the hard reset seems to have made a difference.
It has been 15 hours now since I unplugged the phone from the charger and it still has 43% left. But I just noticed a few minutes ago that two energy settings were set different than before the hard reset. Screen brightness was set to auto (when before I had set it to it's first dim setting), and data connection was set to switch off after a long period of inactivity. (while before it was set to always on). I've changed those settings and see if that makes a (big) difference.
Zippy1970 said:
I did a factory reset as well and it looks like it has improved battery life. I'm still on my first day after the reset so I won't be able to really tell after I've used it for a couple of days. But like I said, the hard reset seems to have made a difference.
It has been 15 hours now since I unplugged the phone from the charger and it still has 43% left. But I just noticed a few minutes ago that two energy settings were set different than before the hard reset. Screen brightness was set to auto (when before I had set it to it's first dim setting), and data connection was set to switch off after a long period of inactivity. (while before it was set to always on). I've changed those settings and see if that makes a (big) difference.[/QUOT
leave your wifi on for about a hour then tell me if any different
Click to expand...
Click to collapse
carinfex said:
leave your wifi on for about a hour then tell me if any different
Click to expand...
Click to collapse
I have Wifi always on.
Tested it for another day and battery life has definitely improved quite a bit but it's still nowhere near what it used to be with KitKat.
Zippy1970 said:
I have Wifi always on.
Tested it for another day and battery life has definitely improved quite a bit but it's still nowhere near what it used to be with KitKat.
Click to expand...
Click to collapse
when i woke up this morning my m7 was 100% it's now 11;10 and it,s now 70%
I'm getting exactly the same problem.
HTC support said they never heard about such a problem and their conclusion is to send the phone to be repaired
I don't know how to rollback to previous version and it doesn't looks like to be a new fixed version on the way.
Or at list I haven't heard about it.
I also noticed it doesn't make much of a difference if I turn on energy savings mode.
With KitKat, my phone would easily last the whole day without energy savings mode. Now with lollipop I have to hook it up to a charger in the evening - even with energy savings mode enabled.
The thing that sucks the most is that my phone drains in alarming rate when playing a game, or listening to online radio or watching youtube videos. 30 minutes and battery drops from 100% to 50%. And the phone gets really, really hot. Before lollipop, it would drain perhaps from 100% to 85% and the phone would not heat up at all.
There are so many annoying bugs/features with lollipop, I'm considering an iPhone for the very first time ever as my next phone. Mind you, I've never been a fan of Apple stuff. But Android is just getting ridiculously bloated and simply doesn't work very well anymore. It looks like every update makes my phone less usable. And I hate the fact Google thinks it's perfectly fine to disable/remove stuff that people have come to depend on. Like my notes (amongst man other things). Google in all its wisdom has removed the Notes app making all my notes inaccessible. The only way to get my notes back is to install some third party app from the Play Store and have it transfer my notes to the cloud. First of all, I don't want a third party app handling my notes. And I most certainly don't want my notes stored in the cloud. I travel quite a bit and I don't have internet access everywhere I go, making my notes inaccessible again.
When my battery get 28%... Automatic shutdown and i got 1%... ¿Some solution?
The battery is dead
You have to change the battery.
IMO you are better off buying a new phone. I tried replacing my Moto X battery 2 times, and both new batteries lasted only a few months before starting to randomly shut down again. The first battery was not original and lasted around 1 month before starting to randomly shut down with any battery charge whatsoever, It could shutdown with 99% or 1%. The second battery was original, came with all Motorola seals of approval, and lasted only 5 months, it started to shut down with 30% and ramped up to shut down with 50% or even 70%. I suppose that any battery you buy today was manufactured at least a couple of years ago, so most of them are reasonably aged even tough they didn't went through charge cycles, so It might explain why they tend to fail so quickly.
One advice: if you still plan on changing your battery even after reading this, do not use the Moto Turbo Charger included unless you really need fast charging, try to use a slower charger to try to preserve the battery integrity. Older battery + too much current and too much heat will lead to bigger fail rate. Also, try not to leave the phone charging overnight, trickle charge still isn't good for the battery, and it should be worse for older batteries.
Since my last battery started to fail, I'll be finally buying a new phone. Good luck.
Hello, I changed too the battery, I've successfully installed it in May. Compatible one (Losoncoer).
After only 4 months, I got some problems now. Almost the one described above.
The phone shows over 90% battery level, but it switch off. I try to switch on again and again but it can't boot.
Only if I plug-in with charger/power bank it will switch on, showing the same charge.
I tried also to uncharge the battery, keeping on in the recovery, till 3%.
I then charged the phone switched off about 8 hours.
No solution, switched on at 100%, after 10 minutes it went off.
Could you advise if you have any suggestion?
Could it be the battery? If I boot in recovery, it seems more stable...
Thanks.