SoftKeys, Sound, Keyboard... ALL DONT WORK - Tilt, TyTN II, MDA Vario III General

So, I just started having this problem as of a few days ago.
I was driving to San Jose using TomTom on my Tilt and everything was good until all of a sudden it lost signal. It happens time to time and I usually just quit out of TomTom and go back into and it works again.
This time I quit out of TomTom and was back at the home screen (I'm using the Dutty Series). After that, the backlight seemed to dim and the phone wasnt working correctly.
1) Back light was on
2) The soft keys weren't working
3) The power button would put the screen to sleep but wouldnt wake it up or turn it off, i have to reset the phone or take the battery out
4) When sliding the keyboard, no sound works like normally
5) The keyboard doesnt work
6) I can't receive phone calls or texts
It did this for about 5 hours and went back to normal. And now its doing it again. Anybody have any suggestions. I've already tried taking out my memory card in hopes of deactivating TomTom but no luck. Anything helps Thanks.

SBZRO said:
So, I just started having this problem as of a few days ago.
I was driving to San Jose using TomTom on my Tilt and everything was good until all of a sudden it lost signal. It happens time to time and I usually just quit out of TomTom and go back into and it works again.
This time I quit out of TomTom and was back at the home screen (I'm using the Dutty Series). After that, the backlight seemed to dim and the phone wasnt working correctly.
1) Back light was on
2) The soft keys weren't working
3) The power button would put the screen to sleep but wouldnt wake it up or turn it off, i have to reset the phone or take the battery out
4) When sliding the keyboard, no sound works like normally
5) The keyboard doesnt work
6) I can't receive phone calls or texts
It did this for about 5 hours and went back to normal. And now its doing it again. Anybody have any suggestions. I've already tried taking out my memory card in hopes of deactivating TomTom but no luck. Anything helps Thanks.
Click to expand...
Click to collapse
just a basic suggestion, try reflashing your radio or rom.

Well did a hard reset on the phone and everything works now. The only thing is that it no longer charges.
the phone has been dead for the whole day and has been on the charger but the battery isnt charging. i dont know if its the charger itself, the battery or the phone.

Could be a damaged usb port.

Please note that most of the USB car chargers will brick the tilt. Mainly because they don't have sufficient power regulation (and the phone has none) so spike voltages from your alternator brick your phone.
We've seen user after user who has bricked phones using USB chargers. There's only a very select few that don't put the phone at risk.
It's entirely possible you've fried the charging circuitry of your phone. Although swapping a new battery in may save you, if it is simply a dead battery or a fried battery.
Good luck!

jon_k said:
Please note that most of the USB car chargers will brick the tilt. Mainly because they don't have sufficient power regulation (and the phone has none) so spike voltages from your alternator brick your phone.
We've seen user after user who has bricked phones using USB chargers. There's only a very select few that don't put the phone at risk.
It's entirely possible you've fried the charging circuitry of your phone. Although swapping a new battery in may save you, if it is simply a dead battery or a fried battery.
Good luck!
Click to expand...
Click to collapse
wow, thanks, looks like I will never use a car charger.

i guess there is some advice for this:
1) Do not have your Kaiser plugged in to the dc outlet before you start/turn off your autmobile
2) If you have an older vehicle, make sure you unplug the tilt from the charger before using your power windows or high beams
3) If you power anything else through a dc outlet make sure you don't start it or turn it off while the tilt is plugged in as well
normal spikes of electricity in automobiles

I never use a car charger. I don't even own one for my Tilt.
It was charging fine prior to Sunday night. I had actually charged it to about 80% before I left my hotel to make the drive back from San Jose to LA. During that trip is when many of my problems started.
When I got back to LA i tried charging it and nothing was working.

WOW thanks guys for the warning, i used a car charger alot and well now i'm not going to. this phone is like my child(if my child was a super smart machine that had GPS, ran like a computer and could call people when i say call *name*) i'd never do anything that i thought could hurt her

Related

HELP!! PHONE WON'T TURN ON

So I upgraded to the latest mr clean rom and did some tweaks with the registry Wizard. I was playing around with it for a while and turned it off to charge overnight. I wake up and try and turn it on and nothing. I've tried soft reset, and hard reset and it doesn't turn on or do anything. When I plug in my charger the light on my phone doesn't even come on. PLEASE HELP. WHAT CAN I DO!!!.
dew1989 said:
So I upgraded to the latest mr clean rom and did some tweaks with the registry Wizard. I was playing around with it for a while and turned it off to charge overnight. I wake up and try and turn it on and nothing. I've tried soft reset, and hard reset and it doesn't turn on or do anything. When I plug in my charger the light on my phone doesn't even come on. PLEASE HELP. WHAT CAN I DO!!!.
Click to expand...
Click to collapse
It seems that you bricked you phone mate. I think that you installed MrClean rom in a G4 phone so you irrimediably f*cked up the bootloader (IPL and SPL). Many users have reported that their phones were able to boot (and behaved normally) immediatly after the flashing but were dead after they turned them off for the first time, this is what happened to you.
Only thing you can try is going to bootloader mode (but i think it won't work since you messed the bootloader) and then flash a new rom. To do this, press and keep pressed both the keys on the right side and then insert a pin in the reset hole briefly. If the phone goes to the tri-colors screen then you're safe, if not continue reading.
If your warranty perior is not yet over then you can have a new phone for free (DON'T tell them that you flashed an experimental rom!!! Tell only that it went off suddenly or that you were installing an official rom!).
Service centre can repair your device (i suppose they've some method to reflash the bootloader) but i don't know how much they'll ask you.
Try asking other users on this forum. Sorry!
bye
...did you ry to recharge it with the ----ORIGINAL 1A CHARGER----? looks stupid, but i resuscitated mine just before throwing it in the bin. if it works, i will explain you the rest....
yup, I tried charging it with the home charger and still nothing. My battery reads at 3v and it's supposed to be 3.8 so it's not out of juice, but maybe it's just dead?
...you can try with just a normal 9 VDC battery, in order to boost up the voltage, to connect it for a few seconds to the ppc battery till you reach the 3.8 VDC and see if it's working...
Ok, i did that...and amazingly it turned on so I pluged it into the charger right away. Windows booted and about 20sec later the device turned off and won't charge again. So i tried again and the same thing happened. Do I need a new battery? TIA
dew1989 said:
Ok, i did that...and amazingly it turned on so I pluged it into the charger right away. Windows booted and about 20sec later the device turned off and won't charge again. So i tried again and the same thing happened. Do I need a new battery? TIA
Click to expand...
Click to collapse
This is waht you need:
http://www.thetravelinsider.info/phones/cellphonerecharger.htm
This charger is somehow wired weird... it charges the battery AND feeds juice to the phone at the same time (believe it or not, regular chargers and USB cables do not engage until the OS is loaded), allowing you to turn the phone on and in a few minutes plug it into the regular charger to continue charging. Just make sure you get the RAZR tip.
It has saved my ass more than once.
I fixed it , What I did was zap the battery with a 9v battery in 3 sec intervals, I did this about 5 times, then I pluged my phone into the charger and turned it on, the 9v gave it enough juice to boot up and the usb took over from there. So to everyone out there who is having this same problem, try this but don't over zap, check your battery with a multimeter.
im having the same problem----my MDA went dead last night because i forgot to charge the battery and then i went to plug it in the charger but the phone doesnt turn on no more...the light doesnt turn on like if it would be charging and i left it overnight and it still doesnt work..... do yall think that its the battery or is the phone just messed up and cant use it nomore????
Last time I had my battery completely drained, it wouldn't charge from laptop via USB. I read something about how the device's "smart-charging" function itself needs a bit of power to start-up...
but anyways, I couldn't charge the battery through the phone (software charging) - what I had to do was to take a USB cable, cut out one end, identify the +/- (red/black) wires, and charge them directly to the battery's two poles (metal plates). It took about 10-20 seconds of charging until I had enough power in the battery to place it back in the phone, start WM5 and charge it thru the phone.
It would have been much easier if you have a battery charger.
I had my phone connected to the computer through the usb cable, and I just left it connected for a week and it was completely dead and could not be turned on. I don't know how it drained the battery (probally by leaving the wifi on, but the computer was in use all the time). Anyway, thanks to this thread, I used the ac charger and it turned on.
Keywords: t-mobile tmobile mda phone won't don't turn on
phone down
thanks for infos
I'm going to give this a go; a Crossbow ROM flash went horribly wrong last night and in my attempts to repair it (I also must have flashed at least 9 times) the phone went dead. It won't charge either, but battery voltage is 3.7 volts, and I'm sat here wishing it was 3
Will get back to you all!
To update: no... it didn't work! I hooked the battery up to a computer power supply (nearest thing to hand) on 5v and 12v and the voltage increased to about 3.81V... I guess the battery is not the problem with my phone, though the symptoms were the same :-(
Any buttons I can press (i.e. like the voice command button for bootloader) to wake the damned thing up? It's probably fried.
Suggestion
CrArc said:
To update: no... it didn't work! I hooked the battery up to a computer power supply (nearest thing to hand) on 5v and 12v and the voltage increased to about 3.81V... I guess the battery is not the problem with my phone, though the symptoms were the same :-(
Any buttons I can press (i.e. like the voice command button for bootloader) to wake the damned thing up? It's probably fried.
Click to expand...
Click to collapse
My phone has a hardware problem with the on / off button (doesn´t work at all), at the beggining I thought it was a software problem and I tried all sort of tricks, then I gave up and recognized that was a hardware issue and I found 2 ways to turn the phone on 1) When is totally off (This happens when I have to remove the battery to change SIM card) I connect to the USB cable to my PC or to the car or wall charger and I make a soft reset. 2) When I see the phone signal led blinking I remove the memory card and wakes the phone up (not a good idea since I know that the card is going to get damaged sooner or later).
I just got a G3 wizard from a friend a couple days ago. On Thursday I upgraded it to XDA Mobile 6 and left it on the 2.25.11 (I think) T-Mobile Radio that the T-Mobile 2.26 firmware flash put on it. I used it all day on Friday and then I held the power button and shut the phone completely off for 25 hours, but left it plugged in to a usb to 110V AC adapter that came with my Dell Axim X50V. On Saturday night I went to turn it on and it would not come on no matter what I tried. I found this thread and checked the voltage on the battery directly with a multimeter, 3.13V. I cut the head off a usb cable and then held the black and red wires to the positive and negative terminals on the battery for 2 minutes with the head plugged into a front USB port on my PC. The multimeter then read 3.7V. I put it back into the MDA and it turned on, booted and informed me that the battery was completely drained. I plugged it into the USB to AC charger and it read 10% battery on BatteryStatus. I have left it to charge and it is currently at 60%.
I guess the lesson here is to not totally shut the phone off and let it sit, or the battery won't charge, even plugged into my charger. I guess the OS needs to be running in suspend mode for the charging circuit to run. I know I won't turn it all the way off ever again unless I have my little plug thing and my laptop with me.
(old) Nokia phones have a state called "Acting dead" (from service manuals) which takes place when phone is turned off and battery inserted. It means that the energy is flowing around the board so that the responsible hardware keeps waiting for a 'HIGH' signal ordering to turn ON the phone.
When batteries go bellow the 2.x volts they stop being charged by the phones. This is why i protect the battery terminals with tape when the phone is stored for some time and the reason why a lot of people thinks the phones are broken when not used for months. I usually use the 'freezer trick' where i leave the batteries inside the freezer all night and charge them next day.
just 2 cents...
My Wizard XDA got discharged over the weekend and wouldn't start up - after 12 hours on USB it still wouldn't start.
The charge tips saved my bacon - I modified a USB cable as per the instructions above, and used it to charge up the XDA battery - it only needed five seconds and the phone now boots!
Thanks All, great information!
My 2 cents...
If you're going to try the same, connect red usb to the +ve terminal of your battery and black USB to the -ve terminal of the battery. I'd suggest having a voltmeter to hand to check battery and supply voltage.
Disclaimer - the ablve worked for me, but I'm not responsible for anyone damaging themselves, their PC,their phone or anything else by using the above info!
BUMP! thought my phone was dead, hacked a USB cable and i'm back in business!!!!
TYTN II won't turn on
i left it plugged in all day and when i tried to turn it on it didn't respond. i have a second battery that was fully charged and that didn't work either. i tried a hard reset with it unplugged and with it plugged into the charger. nothing works. i'm on the standard at&t rom with lots of programs. i got it unlocked so i can't go to at&t.

Series of Unfortunate Events!!

Ok where do I begin. I love this phone but it's driving me nuts and that's supposed to be your girlfriend/wifes job. My phone seems to be charging EXTREMELY slow. I have batterystatus installed on my phone and when the phone is charging you see the progress bar moving. I've been charging my phone for about 2 1/2 hours now and I'm only at 57 percent, not even using it or having email come to my phone. I'm coming to the conclusion that my battery is shot and I will have to get a new one. Last night I was using my phone and it was charging by my bed. I wake up this morning and the orange LED is on (indicating that it's charging) I'm like wtf it should be green because I've slept for 8 HOURS! I unhook the phone and the battery is at 0 percent and the phone just shuts off on me. I charge the phone and managed to get it to 25 percent before leaving for work. Right now I have my phone plugged into the wall and its taking forever to charge. Should I reflash my ROM and RADIO again. I've been holding off on buying an extended battery because I'm waiting for Seido 3000 Mah Battery.
It's a cheaper option to reflash before spending the money on a new batt.
gqstatus0685 said:
Ok where do I begin. I love this phone but it's driving me nuts and that's supposed to be your girlfriend/wifes job. My phone seems to be charging EXTREMELY slow. I have batterystatus installed on my phone and when the phone is charging you see the progress bar moving. I've been charging my phone for about 2 1/2 hours now and I'm only at 57 percent, not even using it or having email come to my phone. I'm coming to the conclusion that my battery is shot and I will have to get a new one. Last night I was using my phone and it was charging by my bed. I wake up this morning and the orange LED is on (indicating that it's charging) I'm like wtf it should be green because I've slept for 8 HOURS! I unhook the phone and the battery is at 0 percent and the phone just shuts off on me. I charge the phone and managed to get it to 25 percent before leaving for work. Right now I have my phone plugged into the wall and its taking forever to charge. Should I reflash my ROM and RADIO again. I've been holding off on buying an extended battery because I'm waiting for Seido 3000 Mah Battery.
Click to expand...
Click to collapse
i know that some radios will eat up ur battery and cause rapid drainage, however i can't conclude that as no idea what rom/radio u r using. i doubt if flashing new rom is gona help. flash a different compatible radio and c if that helps; if not ur sol and probably need new battery.
peace,
sire
You could try putting the phone in flight mode to rule out a radio problem. Assuming no running programs in memory I would conclude a battery or charging circuit issue. I assume both mains charger and USB have been tried.
Ensure battery contacts are clean and the contacts on the phone.
You could try the wiggling the battery on and off the phone contacts method as used for the RLOD issue, just in case the charging circuit needs a kick start. The only note of caution here is that there are two cases (to my knowledge) of this trick possibly causing the rasdio to fail. So if I was trying this I would certainly have it in flight mode first - it is afterall a very crude method of forcing pulses of charge through the circuit.
Mike
I've been using Schaps 4.31 (only rom I have ever flashed, very satisfied with it)
Radio: 1.27.15.32
Problem just started 2 days ago. I tried plugging into another outlet thinking that maybe there was a problem with the outlet I was using and the same thing happens.
I feel like my kaiser is on life support, it hurts. I have to keep it plugged in to have it not die on me. I bought this from a friend 3 months ago for $250 but my Carrier AT&T and my EMPLOYER will not replace it because you can't have a transfer in warranty if you buy it from a friend. I think it's BS but w/e. If not I would have sent it in and got a refurbished one. Any other ideas
Hi gqstatus0685
I had an issue like this years ago. I had no friends who had the same phone so I took it into a store to test it.
You will need YOUR phone / battery AND charger and try it as follows:
1. THEIR charger with YOUR battery (if it works your charger may be broken but your battery is probably fine - if it doesnt work your battery or phone could be at fault)
2. THEIR charger with THEIR battery (this should work - if it doesnt your phone may be faulty)
3. YOUR charger with THEIR battery (again this should work, if not, your charger is probably at fault)
Let us know how you get on.
Cheers
Zippyioa
gqstatus0685 said:
I've been using Schaps 4.31 (only rom I have ever flashed, very satisfied with it)
Radio: 1.27.15.32
Problem just started 2 days ago. I tried plugging into another outlet thinking that maybe there was a problem with the outlet I was using and the same thing happens.
Click to expand...
Click to collapse
First off, let me state that if you are having possible battery issues where you can't charge, I'd be VERY careful of trying to flash anything else. During the flashing process the phone will not charge. So if the battery goes dead during the minute or so it takes to do this, you will probably brick your device (or at best, not have a bootable phone that will not charge anymore since it can't boot).
This does sound like a hardware issue though. Either your charging circuit is shot, or your battery has died... Definetly try out zippyioa's advice to try to determine what isn't working.
BTW: Does it charge better or differently with USB cable vs the wall charger?
Also since you mention having BatteryStatus installed, turn on the indicator that shows the power. When its charging, what does it show for mA? When its not charging, what does this show?
All of a sudden my phone started to charge again. It charges very slow with wall power kind of like the way it's supposed to charge when connected to USB. Quoate me if I'm wrong but USB charge is slower than wall charge. I noticed that the Orange indicator will be lit noting that it's charging but then all of a sudden the indicator disappears and I have to unhook USB and re-plug it again. That's probably the reason why it's dead when I wake up in the morning. I don't touch the cable or move anything it just stops charging. I also noticed that when I get a missed call, SmS, MMS message it will stop charging unless I dismiss the messages. I haven't really confirmed this but I will. Thanks for the advice guys. You guys are the best.
I'm glad you are up and running again. These things do come and go occassionaly.
You are correct with your view on charging. A USB charge from my PC takes much longer than my wall charger.
Seems odd that your phone stops charging if you get an SMS.
It sounds like something is definitely wrong - a re-flash MAY help BUT as mfrazzz said above I would be very careful as a lack of power during a flash could cause MAJOR issues for you.
Have you managed to get the power back up to 100% yet?
If so, does it hold charge when you unplug it?
If not, what happens if you leave it on charge (I would put in flight mode as Mike suggested above to avoid call/SMS interuptions)
Cheers
Zippyioa
gqstatus0685 said:
All of a sudden my phone started to charge again. It charges very slow with wall power kind of like the way it's supposed to charge when connected to USB. Quoate me if I'm wrong but USB charge is slower than wall charge. I noticed that the Orange indicator will be lit noting that it's charging but then all of a sudden the indicator disappears and I have to unhook USB and re-plug it again. That's probably the reason why it's dead when I wake up in the morning. I don't touch the cable or move anything it just stops charging. I also noticed that when I get a missed call, SmS, MMS message it will stop charging unless I dismiss the messages. I haven't really confirmed this but I will. Thanks for the advice guys. You guys are the best.
Click to expand...
Click to collapse
If the light ghoes out after charging awhile, then you have most likely damaged the USB port with clumsy hands while trying to reset. Take a look at the USB Port. If it is even slightly curved or lower on the right side even by only a mm. then I'm right. This can cause a bad connection & occasionally can be fixed by gently bending at back into shape. HTC uses two different USB ports on the Kaiser, this is easier to fix on the open ended type, but because it is weaker, it's also easier to break, so be careful.
By default the USB port pin block is arrow straight.
My usb port was f**** up, I bent it back into place and it charges now.
I installed battery meter and when not plugged in I'm displaying:
6% I guess that's CPU usage
29.8 degrees/84 degree Fahrenheit have no idea what that is
87mA It fluctuates the lowest I've seen it was at 60 mA/Highest being 437mA
I'm going to add that my Kaiser has the HTC home plugin and battery meter. I only have one push email acct for my GMAIL. I don't get alot of emails on there. Mostly ones I send myself like files and such. No programs running in the background.
UPDATE**
Ok my phone has been charging all night. I wake up this morning and the charging indicator is orange when it should be green. I unhook the phone and Boom phone turns off. My phone is completely dead. I've been charging my phone for a while now (4-5 hours) and my phone is stuck at 57% does not move up. I'm leaning toward a battery problem. I'm going to put my phone in flight mode to further confirm.
gqstatus0685 said:
UPDATE**
Ok my phone has been charging all night. I wake up this morning and the charging indicator is orange when it should be green. I unhook the phone and Boom phone turns off. My phone is completely dead. I've been charging my phone for a while now (4-5 hours) and my phone is stuck at 57% does not move up. I'm leaning toward a battery problem. I'm going to put my phone in flight mode to further confirm.
Click to expand...
Click to collapse
That doesn't sound too good!
Have you tried the tests I suggested above (using store charger/battery)?
Zippyioa
I forgot to add and I'm sorry that about a month ago I had my wall charger in my pocket and it fell into the toilet. I still works maybe thats' what's causing the prob. It was working fine after I dried it off and let it sit.
LOL, I would bet a lot of money that is your problem, try a new AC adapter before you buy a new battery.
yeah I'll try to buy another one and see if that fixes my problem. I mean why would it happen now all of a sudden. By the way I just happened to walk by the toilet and it fell in. I had it in my hoody pocket. Don't keep things there they fall easily like my first Kaiser..RIP 2007-2007
gqstatus0685 said:
I forgot to add and I'm sorry that about a month ago I had my wall charger in my pocket and it fell into the toilet. I still works maybe thats' what's causing the prob. It was working fine after I dried it off and let it sit.
Click to expand...
Click to collapse
Thats definitely not good! Even if it dried out fully the water could have partially damaged the internal circuits. It may have taken time for the charger to go completely.
As I have suggested several times, you need to try another charge/battery!
Do you have a car charger or a friend with the same phone?
Zippyioa
Yeah. I have a car charger I bought from Ebay. Was hesitant on trying since I heard they fry phones. Tomorrow morning I'll go to store and test out my battery and plug. Hopefully it works. Wish me luck

Phone freezes after being charged all night?

99% of the time, i charge my phone over night when im sleeping, however everytime i do this i wake to find my phone has frozen. This means anyone who has tried to call or txt me during the night hasnt gotten through. The phone rings for them, but at my end the phone just stays blank.
This is the only time my phone freezes (within limits) and the fact it happens every night without fail seems a tad odd.
My old kaiser did the same but iv started to get a tad fed up of this, does it do the same for anyone else? Or does anyone know a way around it?
Im running Dutty's 6.1 hybrid, on UK t-mobile.
cheers guys
How are you charging it?
Andehh said:
99% of the time, i charge my phone over night when im sleeping
Click to expand...
Click to collapse
Is it plugged into a PCs USB port, using a mains charger (if so is it the official one supplied with the device)? Have you tried swapping charging methods (or chargers if you have a spare) to see if the problem goes away? Do you have a spare battery you can swap in?
thanks for the response!
Its an offical HTC charger plugged into the wall, and as far as i can tell charging it via the computer is fine, but then again i dont leave it plugged into the computer for 12 hours.
I dont have second battery to try but the fact that this is a totally new phone & battery and i had this problem with my old phone aswell. iv also swopped the chargers around and it still happens.
are you in wifi mode
Sometimes when I leave the wifi mode on it will freeze, make sure the wifi is off at night. Hope this helps.
Cheers
cheers, wifi is always off though!
Kind of bugging me, especially is id like to use the alarm on my phone, but im too hesitant incase phone freezes & it doesnt go off.
Time to give it an overnight charge from the PC and other tests
Andehh said:
cheers, wifi is always off though!
Click to expand...
Click to collapse
The next step then is to restore the phone to an 'as new' state in terms of software/ROM/Radio/spl etc (unless others with the same setup can verify this problem never happens for them) and charge it for the normal period solely via USB from a PC. You mentioned you don't normally recharge the phone this way for long periods but try it for a night or two just to see if this makes a difference. It would also help to rule out power fluctuations as a contributing factor if you could power the PC via a UPS. As this has happened now with 2 phones and 2 mains adapters, its extremely unlikely to be a hardware fault and more likely something associated with the configuration or your neigbourhood power supply. If it locks up most nights, take a note of the time displayed on the phone when that happens - is it the same time on each occasion?
What happens if you leave it on charge while in flight mode with all 'options' such as wifi, bluetooth etc turned off (just for diagnostic purposes)? If you can get it to charge properly without locking up in a basic state, then if you reintroduce any differences one by one and test after each change, you'll find the culprit.

Phone keeps turning off during calls

As title says, my phone randomly turns off during calls. Usually the long ones that go for around 10 minutes, the phone will power off. The battery isn't dying either. It lasted a while when I used a bluetooth headset but it happens frequently when using the phone as a handset to my ear.
More info that might help:
Radio: 1.71.09.01
ROM: NGY Professional 1.1
SPL: HardSPL 3.56
Anyone know a solution?
seefu said:
The battery isn't dying either.
Click to expand...
Click to collapse
But its connection through the terminals may be. Time to use a cotton bud soaked in contact cleaner or IPA on the little gold battery terminals and the spring pins that connect with them. Do you get the same powering off problem if the phone is being powered through the USB port during the call?
I don't think so, i will have to try that but I might need a longer USB cord haha.. when i have my phone connected to the handsfree via USB it works fine, when connected to my bluetooth handsfree it also works fine. Just when it's in my hand it stops working fine and will cut out. Happens quite often after 5 minutes and almost surely in a 10 minute call.
If it works ok when powered via usb but not the battery, look at the battery
seefu said:
Just when it's in my hand it stops working fine and will cut out.
Click to expand...
Click to collapse
So it's a power supply problem when being powered from the battery, rather than the usb port. FWIW I quite often make calls on my TyTN II while it's powered through the USB port via a mains charger - on the train, even at home as it's a way to use up remaining 'free' minutes. Good luck with your battery terminal cleaning.
seefu said:
I don't think so, i will have to try that but I might need a longer USB cord haha.. when i have my phone connected to the handsfree via USB it works fine, when connected to my bluetooth handsfree it also works fine. Just when it's in my hand it stops working fine and will cut out. Happens quite often after 5 minutes and almost surely in a 10 minute call.
Click to expand...
Click to collapse
Hmmmm... are you sure it's powering off? Or is it just blanking the screen (i.e. going to sleep). Is the call getting cut off? You said yes in your note. You also imply that it's happening at roughly the same time (e.g. 5 mins OK, but 10 mins its cut off)
If it works OK when you're on BT, then it's most likely not a battery problem, but it could be a setting on your phone related to the screen.
Do you have Advanced Config installed? Have you used it to shut off the sleep modes during a phone call?
drtolson said:
If it works OK when you're on BT, then it's most likely not a battery problem
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Click to collapse
I interpreted BT Handsfree to mean the phone is being powered eg in a car cradle, while the BT headset is being used but I understan this is ambiguous. Yes if the phone is NOT being powered while BT is being used, this throws a whole new light on things. The simplest way to get to the bottom of things is for seefu to make a long call while the phone is plugged into the mains charger and see if it cuts off. If so, the problem is likely down a path other than the battery and a search in the custom ROM thread may come up with results (assuming the problem isn't also evident under the original OEM ROM).
You're pretty much describing the same exact problem that I experienced recently.
My calls would always just die randomly and then I would have to power back up and go through the whole bootup and whatnot. It was such a pain.
I researched it and came to the conclusion that it was a battery issue and ordered a replacement OEM type one on ebay for ~$10 w/ shipping.
Replaced the battery, got in a full charge and the problem is fixed.. It no longer shuts off.
I'm pretty sure that this would solve your problem. It is worth a shot, and even if it doesn't work you're only out $10!
Good luck
nonfatmilk said:
Replaced the battery, got in a full charge and the problem is fixed.. It no longer shuts off.
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If the problem was simply that the terminals weren't spotless, a terminal clean may have been all that was required but it never hurts to have a spare battery. If you still have the old one you can try cleaning the terminals to see if it goes back to performing reliably. I had the same problem on my old Nokia 5110.
I will try the terminal cleaning although it appears to work ok when i used the wired handsfree which means it is not charging through USB while in the call..
And yes, it was run off USB while the BT headset was used. So I'll clean the terminals and tell you how it goes.
Thanks for your input
Just a quick question:
What does IPA stand for?
IPA is...
seefu said:
Just a quick question:
What does IPA stand for?
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Isopropyl Alcohol - click the link to read more at wikipedia. If you go into an electronics shop and tell them what you want to do, they should be able to provide the right product just for the purpose (here in the UK Maplin do a fine tin of contact cleaner, perfect for the job). Ensure you don't spray or apply it directly but use a cotton bud.
seefu said:
As title says, my phone randomly turns off during calls. Usually the long ones that go for around 10 minutes, the phone will power off. The battery isn't dying either. It lasted a while when I used a bluetooth headset but it happens frequently when using the phone as a handset to my ear.
More info that might help:
Radio: 1.71.09.01
ROM: NGY Professional 1.1
SPL: HardSPL 3.56
Anyone know a solution?
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Have you looked up in the ROM tread for simulare cases? Could be ROM sickness, by that I mean something is causing the phone to hang. If you are really unsure about this, whether it is the BT or phone you should reflash to stock (whit all the given instruction) give it a good 2 weeks try. A custom ROM can work flawless on installation but after a certain time it can start to cause hickups and other problems.
I am having this same issue. It originally started happening after upgrading to an AthineOS ROM (I can't remember which). It worked fine for a while then suddenly started doing the same thing with cutting off phone calls (however my phone wouldn't restart unless plugged in). I upgraded later to HyperDragon IV Lite. The problem is *partially* fixed. I still get the phone randomly shutting off during a call, however I can restart it without being plugged into the wall now. Also, when the phone is going to shut off, it starts to get a lot of static like I don't have good service (I have max service where I live) right before shutting off. Also, when shutting off, the screen tends to flash a couple times before it powers down.
Long story short, I have the same issue and I'm going to try pulling the battery and cleaning it. I'll let you know the results.
subsparx said:
I am having this same issue. It originally started happening after upgrading to an AthineOS ROM (I can't remember which). It worked fine for a while then suddenly started doing the same thing with cutting off phone calls (however my phone wouldn't restart unless plugged in). I upgraded later to HyperDragon IV Lite. The problem is *partially* fixed. I still get the phone randomly shutting off during a call, however I can restart it without being plugged into the wall now. Also, when the phone is going to shut off, it starts to get a lot of static like I don't have good service (I have max service where I live) right before shutting off. Also, when shutting off, the screen tends to flash a couple times before it powers down.
Long story short, I have the same issue and I'm going to try pulling the battery and cleaning it. I'll let you know the results.
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What radio are you guys on? And what country? Sometimes that is the problem. I am a flashing machine theese days (trying to catch up on the new stuff), I gladly take the problem for a spin
as in first post, the eMo radio 1.71.09.01 but sometimes on 1.59.44.02 or the 1.59.46.12 and it still happens in each. those are the best for my area that i have found so far hence using those 3.
Also, i just changed to AthineOS 22 jan rom just now. see if the problem keeps happening, as also stated in first post, i am changing from NGY Pro 1.1

Reboots after I remove the batter

What the heck is going on?
I'm pretty sure this has nothing to do with the ROM, because it did this with the factory ROM, Manila 2d and now WM6.5.
I turned the phone off, unplugged it, removed the battery. I put the battery back in, replace the cover and press the power button. Nothing happens. I plug the phone back in to the wall charger and put power, it turns on....for about 3 seconds then reboots and it would seem that it will do this for as long as I let it go. If I unplug the phone while this is going on, it will die.
The last time this happened, it took it about a day and a half to sort itself out. It almost seems like its a battery issue.
Any thoughts or ideas?
UPDATE!
I took the sim card out of the phone for a few seconds and the phone seems to be working now.... But its been up and running for about 20 minute now with no sings of acting up.
zz_3.14_zz said:
UPDATE!
I took the sim card out of the phone for a few seconds and the phone seems to be working now.... But its been up and running for about 20 minute now with no sings of acting up.
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mine started doing that today. went to use the camera and it reset then when it came back on it said battery was drained(this happened around 1pm and i always get a full day out of battery) and reset. have it on a charge right now but will not turn on. took out battery and put it back in with no luck. i will try to fully charge battery and take out sim. if all else fails i will try to hard reset. thanks
kaiser won't turn on
LuXx said:
mine started doing that today. went to use the camera and it reset then when it came back on it said battery was drained(this happened around 1pm and i always get a full day out of battery) and reset. have it on a charge right now but will not turn on. took out battery and put it back in with no luck. i will try to fully charge battery and take out sim. if all else fails i will try to hard reset. thanks
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tried to charge the pda all night the light stayed orange and never turned green indicating full charge. tried hard reset and when it goes in to prepare rom it shuts off like dead battery. when i plug in the pda to charge battery and then turn on the phone it freezes on splash screen. if i turn on phone then plug in to charge it acts like i havn't pluged in charger. is it the pda or battery?
I am not 100% sure on this, but to me it sounds like the battery.. and that is a MUICH cheaper option to test out... unfortunatly you ahveto wait for shippng typicalyl unless you have a friend who has the same phone.. I got 2 backups and a stand alone charger now... The other option could be your USB port... I have not heard this specific problem with them.... but I am a PC tech and have seen very simmilar problems with laptops... Usually the first think to for is the power port... Just like out phone, if the device is not on a flat surface and such when it is plugging it, it tweaks the port and it eventualyl breaks... on laptops it is not uncommon that when plugged in, the LEF wil light up saying it is getting power to charge, but it enver charges the battery, and even sometimes can;t power up the full system.. .It sort of sounds like this is what you phone is doing as well.. .If that is the problem the stand alone charger would work (my son broke off his usb all together and now syncs via bluetooth and jsut changes batteries.. he has 3 himself as well) If you search online, you can usualyl find a kti with a battery or 2 and a charger/dockign station for under $20US total. Good luck!
LuXx said:
tried to charge the pda all night the light stayed orange and never turned green indicating full charge. tried hard reset and when it goes in to prepare rom it shuts off like dead battery. when i plug in the pda to charge battery and then turn on the phone it freezes on splash screen. if i turn on phone then plug in to charge it acts like i havn't pluged in charger. is it the pda or battery?
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Click to collapse
Teej53214 said:
I am not 100% sure on this, but to me it sounds like the battery.. and that is a MUICH cheaper option to test out... unfortunatly you ahveto wait for shippng typicalyl unless you have a friend who has the same phone.. I got 2 backups and a stand alone charger now... The other option could be your USB port... I have not heard this specific problem with them.... but I am a PC tech and have seen very simmilar problems with laptops... Usually the first think to for is the power port... Just like out phone, if the device is not on a flat surface and such when it is plugging it, it tweaks the port and it eventualyl breaks... on laptops it is not uncommon that when plugged in, the LEF wil light up saying it is getting power to charge, but it enver charges the battery, and even sometimes can;t power up the full system.. .It sort of sounds like this is what you phone is doing as well.. .If that is the problem the stand alone charger would work (my son broke off his usb all together and now syncs via bluetooth and jsut changes batteries.. he has 3 himself as well) If you search online, you can usualyl find a kti with a battery or 2 and a charger/dockign station for under $20US total. Good luck!
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Thank you for your reply! I have just ordered a new battery and will post my findings when it comes. Thanks again.
oh no
LuXx said:
Thank you for your reply! I have just ordered a new battery and will post my findings when it comes. Thanks again.
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no luck with the new battery. still doing the same thing. please someone help me! Thanks
LuXx said:
no luck with the new battery. still doing the same thing. please someone help me! Thanks
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tried bootloader and installed official att rom and never shut off. when it was finished with install same issues appeared. help
For anyone facing this issue I would not recommend wasting money on a new battery as this issue has been around with few users since the Kaiser "Tilt" first came out and I've never seen ANY reports that a new battery fixes this. People have bought new batteries, fully charged their battery from a docking station, tried their friends fully charged battery all with the same result. I had this power down issue a Looong time ago my first week in with the Kaiser and managed a fix and am using the same battery now. Although it seems the battery is not being fully charged it's important to leave it charging until you'd assume it's fully charged and get into bootloader mode and flash an official htc Tytn 2 rom. It should flash completely, and the fact that it does not die immediately as on normal boot indicates it is not the battery but the rom. It did take me the whole afternoon of Flashing, recharging and repeating before it finally kicked in. Also, from reading older posts, it seems most if not all users like myself fixed this by flashing the older official htc wm 6.0; worth a shot at least.
kaalgoosy said:
Also, from reading older posts, it seems most if not all users like myself fixed this by flashing the older official htc wm 6.0; worth a shot at least.
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Yup, that is what I had to today (I hard reset, actually), with barely enough battery life to do this.
Then the bloody unit came up and was charging - amazing, really!
(Was using the official HTC 6.1 upgraded WindowsMobile OS)
here is my 2 cents....
I owned five Tilts, replaced four of them with warranty issues ... so i have faced this dilemma on at least two of them.
First see if the USB tongue is loose. To do this try to gently tap it with the stylus. If the tongue inside the USB port is loose then you will be facing rebooting and other issues and troubles in the future. The USB tongue gets used and jerked every time you connect your device to your PC or wired headset. If you are still under warranty and the USB connector tongue is loose I recommend returning the phone ( if you still can) and getting a replacement. There is no easy fix for a loose USB connection tongue as i have taken one apart and it is very difficult to repair or replace and very easy to mess it up further.
So, my advice to all Kaiser owners... be careful when plugging and unplugging your phones through the USB. Do it gently as the connectors are very fragile.
For those that have the above issues, I recommend using a separate battery charger tray, avoid plugging the USB as much as you can, and if you must, then administer extra care. The rebooting will stop if you plug the USB cable to the device and move it up and down a hair then holding steady. And most likely you will not get a full charge or even a partial charge. The biggest culprit to this problem is car chargers, and second, is inserting the stylus by mistake (when it is dark and hard to see) in the USB port instead of the Reset hole by accident.

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