Database Develop

WM5 -> disappearing mail accounts

Hello...
I've upgraded my BA to AtrZ's WM5 port and there is a problem with it (as with Ivan's; I did not test Tuma yet...): the mail accounts (regular e-mail ones, user-defined) DISAPPEAR whenever I perform a soft-reset of my BA. Disappear->they are no longer available in the Messaging app. When I try to re-create those accounts I get an error message that account with specified name already exist (thus the problem is in not storing the config data in the registry; the data is stored somewhere - \cemail.vol propably).
Another problem is the disappearing username and password for GPRS accounts - sometimes (after any system crash) the username and password for ALL my GPRS accounts are blank..........
Any idea?

_TB_TB_ said:
Hello...
I've upgraded my BA to AtrZ's WM5 port and there is a problem with it (as with Ivan's; I did not test Tuma yet...): the mail accounts (regular e-mail ones, user-defined) DISAPPEAR whenever I perform a soft-reset of my BA. Disappear->they are no longer available in the Messaging app. When I try to re-create those accounts I get an error message that account with specified name already exist (thus the problem is in not storing the config data in the registry; the data is stored somewhere - \cemail.vol propably).
Another problem is the disappearing username and password for GPRS accounts - sometimes (after any system crash) the username and password for ALL my GPRS accounts are blank..........
Any idea?
Click to expand...
Click to collapse
I'm now of the opinion that there are a few problems with the Database implementation on WM5, as this appears to be a common problem - especially on the prior versions of the filesystem on the BA.
I don't believe that there is much which can be done about this, as the corruption is within the database itself, and not within the registry or other easily editable elements. At present we don't have any application (I'm aware of!) which permits us to edit the contents of the databases on WM5.
The only suggestion I can make is to try and rename the cemail.vol file, and then do a soft-reset to force it to be rebuilt. If necessary you could try and replace the system .vol files attached below to see if the account is created in one of those. As always, backup early, backup often.
*** HAS ANYONE HAD THIS PROBLEM USING TuMa v1.3 ON THEIR BLUE ANGEL TO DATE??? ***
This is a VERY important question, as if nobody has experienced this issue on that particular version, then I will REVERT the filesystem design back to that TuMa v1.3 implementation, instead of trying to improve anything on the performance.
History:
TuMa v1.3 was a COMPLETE redesign of the filesystem and driver configuration from the GROUND UP. The design goal I followed was for MAXIMUM RELIABILITY, not for performance. This is also why OLD applications such as Repart_DOC will NOT work with TuMa v1.3.
TuMa v1.4 changed this, and went for MAXIMUM PERFORMANCE instead. This now obviously has had a number of EVIL implications, and seems to result in data corruption and problems.
Can anyone reading this please post their experiences!??!

Tuatara said:
Can anyone reading this please post their experiences!??!
Click to expand...
Click to collapse
Actually, durng my experience of using TuMa1.3, these kinds of things never happened. I have yet to test 1.4,when suddenly it was retired

Hello...
The \cemail.vol cannot be replaced/renamed/copied/accessed
The problem was so far 'fixed' by hard-reset, creating the accounts, soft-resetting the device, and proceeding with further device configuration.
The accounts exist after a regular soft reset (using power-down-for-15secs-and-hit-the-reset). i did not try the 'crashreboot' yet (softreset button without pwrdown).
I'll use my BA for a while and try to precisely find where the problem is...
Thank you...

Tuatara, I never experienced the error with email disappearing UNLESS my phone battery ran out and I did not soft reset when the "R None" was displayed during boot. I have also not had any problems with GPRS settings disappearing.

efjay is right - my battery died out today due to WiFi usage (yes, the accounts are lost, together with the passwords).
How to replace the vol files?

_TB_TB_ said:
efjay is right - my battery died out today due to WiFi usage (yes, the accounts are lost, together with the passwords).
How to replace the vol files?
Click to expand...
Click to collapse
Hmmm ... not sure. I haven't had either of my BA's working 'long enough' to test things (one is on TuMa v1.5-alpha test, and the other is my 27th AKU2 'brick'). And I'm sure not going to replace the .vol files on my Himalaya (main phone) right now. It may actually not be possible to do so, since the applications (running in the background) are locking portions of the files.
The fact that the accounts are lost when the battery dies is a VERY interesting one! This alludes to something not being stored in FLASH, but something remaining in VOLATILE storage!!! This would be a VERY nasty bug - but one which has been present in all prior versions of WM5 for BA (and/or other devices).
I'll try and see what this could be ... maybe there is a file which is being stored incorrectly in a path/location which is NOT being written back to Flash (i.e. in the repl_filters or otherwise).

The .vol files can be backed up and restored by Spb Backup. Since the accounts are ok (at least for now) I did not try to restore the VOL files

Tuatara, the disappearing email accounts has been around since the first wM5 rom was released and I also have read it has happened to a few people with Universals (probably early rom versions). So I dont think its something that is restricted to the TuMa series of roms. As i said it only seems to happen when the "R None" message appears when booting, normally when the battery has drained.

experienced this problem too. what happened was i turned off Radio and changed battery(low battery) when rebooted R : None showed and my e-mail accounts were wiped out. when i turned on radio again and rebooted mail accounts are gone for good.
Have tried the Press Power for 15 seconds + hit reset still unable to get accounts.
What gives?

foxtrot2 said:
experienced this problem too. what happened was i turned off Radio and changed battery(low battery) when rebooted R : None showed and my e-mail accounts were wiped out. when i turned on radio again and rebooted mail accounts are gone for good.
Have tried the Press Power for 15 seconds + hit reset still unable to get accounts.
What gives?
Click to expand...
Click to collapse
You have to soft reset using the reset hole immediately you see the "R None" message when booting or else the email accounts will be gone and cant be recovered.

efjay said:
You have to soft reset using the reset hole immediately you see the "R None" message when booting or else the email accounts will be gone and cant be recovered.
Click to expand...
Click to collapse
Now this is the kind of information which MUST BE WIKI'D so that everyone knows about this. I had no idea this was the case!
I'll see what could be the cause of this (if I can). But it might well be impossible to fix, since it's happening in the BOOT LOADER portion, and not in the main line OS code. Maybe a portion of the device flash is being overwritten with error logging code or something else, causing this issue?

efjay said:
foxtrot2 said:
experienced this problem too. what happened was i turned off Radio and changed battery(low battery) when rebooted R : None showed and my e-mail accounts were wiped out. when i turned on radio again and rebooted mail accounts are gone for good.
Have tried the Press Power for 15 seconds + hit reset still unable to get accounts.
What gives?
Click to expand...
Click to collapse
You have to soft reset using the reset hole immediately you see the "R None" message when booting or else the email accounts will be gone and cant be recovered.
Click to expand...
Click to collapse
Thanks efjay will give it a try

Seems to be happening on HTC TyTN as well
Hi,
This bug around the cemail.vol database seems to be happening on my Vario II as well. To cause it to happen I created a dummy IMAP account using the EmailWiz package included on the phone, and after it had been set up immediately soft reset the phone. Now, on looking at the Messaging window the email account has dissapeared and whats more, my email storage is full, so I can't add another account (guess it must still be allocated within the cemail.vol).
http://www.modaco.com/index.php?showtopic=244014&st=140
Details the problem fully. I guess currently there is no way of being able to manipulate this .vol file aside from hard resetting the device and setting up e-mail accounts again?
Cheers,
Paul

disappearing email
is there any way to recover or delete the hidden email account? or maybe to reset the messaging part? this is a very nasty bug.

arnarn911 said:
is there any way to recover or delete the hidden email account? or maybe to reset the messaging part? this is a very nasty bug.
Click to expand...
Click to collapse
There is a way, but it is not easy. I created a cab file to install all my pop3 email accounts and GPRS settings. I use this to install my gprs setups and email accounts after hard reset. In this case i just reinstall this cab and all my setups and email accounts are back.

>There is a way, but it is not easy. I created a cab file to install all my pop3 email accounts and GPRS settings. I use this to install my gprs setups and email accounts after hard reset. In this case i just reinstall this cab and all my setups and email accounts are back.
Hi,
Please can you tell me how to create this kind of cab file as I have the same problem and can't create any new mail accounts.
Thanks, Steve

S J Varden said:
>There is a way, but it is not easy. I created a cab file to install all my pop3 email accounts and GPRS settings. I use this to install my gprs setups and email accounts after hard reset. In this case i just reinstall this cab and all my setups and email accounts are back.
Hi,
Please can you tell me how to create this kind of cab file as I have the same problem and can't create any new mail accounts.
Thanks, Steve
Click to expand...
Click to collapse
I modified one of the wm2003 setup cab file. I added following lines to ce_entries.xml and creted new cab file.
<characteristic type="EMAIL2">
<characteristic type="{462EA2C0-E054-4f47-BDE2-A95B2F222E69}">
<parm name="SERVICENAME" value="Yahoo"/>
<parm name="SERVICETYPE" value="POP3"/>
<parm name="INSERVER" value="pop.mail.yahoo.com"/>
<parm name="OUTSERVER" value="smtp.mail.yahoo.com:587"/>
<parm name="DWNDAY" value="3"/>
<parm name="AUTHREQUIRED" value="1"/>
<parm name="RETRIEVE" value="3000"/>
<parm name="AUTHNAME" value="user_name"/>
<parm name="AUTHSECRET" value=""/>
<parm name="DOMAIN" value=""/>
<parm name="REPLYADDR" value="[email protected]"/>
<parm name="NAME" value="Name"/>
</characteristic>
</characteristic>
Let me know if you any more details.

If anyone is intrested I can post a sample cab file. All you need is a wince cab manager or any software to modify ce_entries.xml file

anilkaparthi said:
If anyone is intrested I can post a sample cab file. All you need is a wince cab manager or any software to modify ce_entries.xml file
Click to expand...
Click to collapse
can you create a cab file that will delete all hidden imap accounts? I don't know how to modify xml or make cab files. also, please post your sample cab file. thanks!

Where does TF3D get its mail account names from?

I just installed emoze, which I finally managed to get working well, but it automatically configured itself to call the mailbox "emoze", and I would like to change this. I searched all over the registry, but was unable to find this.
Does anyone know where WM6.1 or TF3D store this information, so I can go in there and change it (the way emoze installs itself on the device you cannot go in and edit this setting via the WM interface).
Thanks!

Hi Diplomate,
emoze uses a special API to set the account name, changing it will result in emoze not functioning at all.
Gilirock.

I finally gave up on emoze!
In the end, I had to give up on emoze, as it has a couple of very annoying bugs:
First, any calendar event which recurs yearly gets added multiple times back into the Outliik calendar (using the PC client), but I was not able to figure out the logic there: some where added 5 times, other 12, others 13. None were touched/edited/open on either the device or Outlook, as they were set months in the future... a reat PITA to clean-up!
Second, emoze seems to ignore the "File As" field when importing contacts into the diamond, so all your contacts revert back to the default "lastname, firstname" display order, regardless of how you have them set in Outlook. As this sort order cannot be changed in TF3D, you are SOL!
Basically, a great idae/product if you could configure it to only take care of e-mail, and let ActiveSync take care of your calendar/contacts, etc. But this is not possible - apparently emoze wants to only do it all, so...
Too bad! I loved the push e-mail!

who's man enough for this question

Ok--who wants a challenge?
I have corporate email that I am configuring active sync to automatically push to my Tilt. Everything works fine except my company has a policy that the phone must be locked with password protect. So now after it not being used for 1 hour I have to put in a password to gain access.
I checked in settings: lock: and the password check box is greyed so I can't change it. The max time the dropdown menu will go is 1 hour. So 2 part connection:
Is there a way to bypass this?
Is there a way to adjust to say 8 hours rather than 1?

volleykinginnc said:
Ok--who wants a challenge?
I have corporate email that I am configuring active sync to automatically push to my Tilt. Everything works fine except my company has a policy that the phone must be locked with password protect. So now after it not being used for 1 hour I have to put in a password to gain access.
I checked in settings: lock: and the password check box is greyed so I can't change it. The max time the dropdown menu will go is 1 hour. So 2 part connection:
Is there a way to bypass this?
Is there a way to adjust to say 8 hours rather than 1?
Click to expand...
Click to collapse
1. I don't know of a way to bypass this. There might be some sort of hack, but not one I know of.
2. If you Export your registry, then change the max time drop down and re-export your registry. Now diff the two files with a win diff program, such as WinMerge. The only difference should be the max time. See if you can hack in a bigger value.
Thanks
Dave

problem is that everytime you try to sync with your corporate email (which will be as items arrive if your talking about push), it will check the enforcement, if its not there it will prompt you that its going to enforce it again, just means that if your find a hack you will need to keep applying this hack unless you automate it....

That's what I thought...is there a hack to automatically apply the password. Where in the registry is the time...If I leave it named as "1 hour" but the actual time is say 10 hours...would that work?

there's a default sync policy thats set on the Exchange server. The only effective way to make this change is by editing that policy. There may also be legal ramifications for the company if the device is found to have been hacked to circumvent the autentication. Does the company need to adhere to Sarbanes/Oxley compliance?

grrrr....yes we are under Sarb Ox regs....I will have better luck winning the election than getting corp policy change...Any other software Ninjas that have an idea?

Where you're likely to end up is locked out once your IT department finds out your device is out of compliance.

Good point and I don't want that. Ok so I deleted off the server from active sync and soft reset but still have a grayed out password check box in the lock setting. Now that it's gone how do I go back to standard configuration? Please don't tell me hard reset.....
any software ninjas out there?

This may be a dumb way to go about it but maybe you should pose the issue to your IT department. I doubt that you are the only person who has email on his phone. Good luck.

ha ha...thank you captain obvious but IT will only support Crackberries at a VP level.

We have the same issue here at work. YOU HAVE TO SET A PASSWORD to your Tilt otherwise the email exch server wont let you ... .
Since you don't want to type it every single time:
<start> <settings> <lock>, set it to 12 hours and you should be fine.
If not, DELETE the outlook account (sure be NOT connected through active sync), soft reset the phone, set a password, soft reset again and re-establish the outlook account. Sync the first time "through the air" not USB, say YES to the security enforcement request and you should be fine.
As far as I know there's a new extension for enterprise mail server 2007 which can be enabled by your IT guys that it WILL ENFORCE password request on any connect - THAT you have to check with them.

since we are on the issue of password protection & exchange policies.
everytime I reboot my ppc tilt, I am prompted with the password to access the phone. I know this is for security purposes but it is annoying.
I use exchange on my tilt ppc for my phone that is through my own domain exchange account.
How can I disable password entry?
please advise.
tvos

I guess with xchg even with min. security settings there's no way to bypass the password after boot and sync with an xchg server. Simply use an easy PIN (4 numbers) and call it done. There are more annoying things in life for me...

i am sure there is a way, but just wondered if someone knew off hand as a quick post. i have a simple four digit password already....
tvos

volleykinginnc said:
ha ha...thank you captain obvious but IT will only support Crackberries at a VP level.
Click to expand...
Click to collapse
Then Tell Them I challenge them to an IT Technician Face off! Because if they are only supporting Crackberries, they are phonies!
Real IT People, like myself, Have all phones working IN harmony. Tilt, Crackberry, iPhones(shudder).

Using a registry editor (I use PHM), navigate to \hklm\security\policies\policies and look for the value name “00001023″. Change the data from ‘0′ to ‘1′
This will give you control back to set it how you please

Thank you thank you thank you thank you.....I was about 1 day away from a hard reset! Muuuuucho gracious that was sooooo irritating.

I'm on the other side of the fence here, being a PM who defined pin enforcement as a security requirement for implementation. I'm glad to see that there isn't a hack to get around this because we need this to prevent a SoX or FDA audit finding.
Inconvenient for the users, yes. But it has to balance against the companies IT security policy.
A possible workaround that we have shut down. Forward the mail you want to see on your device (high importance, specific senders, etc.) via outlook rules to a third party email (gMail, Hotmail, etc.) and then dload from there and kill your exchange sync all together.
my .02

there is a cab somewhere that is called "zenyee.com stay unlock" that is what I use. It seems to do the same as the registry hack posted above.

I had the same problem and it was really a headache until I found the file attached below. After installing it, go settings/lock and uncheck the "prompt if ..." box.
Hope it works for others

several email accounts - receive together

I have several email accounts configured and want to check them manually. But instead of doing a send/receive for each account I would like to have this done for all accounts by pressing just one button.
Any ideas how to obtain this?
(Running the original HTC ROM 1.93.407.1, no modifications/config tools installed)

This is a nice idea but I think you need a other emailclient for it, I have been using flexmail in the past if I am right that client will do the job.
Willem

Thanks for your reply Wilsas.
Beeing very satisfied with outlook as itself I do not want to change the included email client due this issue. But thanks for the tip.
My hope was that it is possible an easy way by maybe with Mortscript (no idea, never used) or to configure the TF3d email menue to do so.
Maybe a simple program that does nothing else than performing the send/receive action for all accounts found when startet and then quit itself.

I don't now or you found already a solution for your mail problem, I found Momail http://www.momail.com/ this is a free mailservice which support Push and forward so you can receive all your emails in just 1 accunt and even reply whit the original account.
Willem

Hi,
Same here. I'm using mail2web for this. All my mail is forwarded to this account so I only have to sync with this one.
Bad thing about this is that when you reply, it's not using the correct account...

Thanks!
With the mailproviders that I use, I have also the possibility to "catch all" and was thinking about that too.
Due time issues I paused my researches.
I am pretty sure there is an easy solution by coding/configuring just a few lines.
With MortScript there should be something like Run( "tmail.exe", '-service "GMX"' ). But autoreceiving seems not to work.
Here is someone that comes a bit closer to a solution:
http://www.modaco.com/content/wizar...button-push-to-open-email-then-send-receive/#
An other way could be following:
A linkklick starts a script that sets the config to autoupdate for all accounts to (lets say) 20 sceonds and after some time change it back to "off".

How To: Changing all Outlook/Exchange numbers to xxx-xxx-xxxx for Android.

Many of us have found that SMS/MMS does not work on (xxx) xxx-xxxx phone number formats. mmorman12 has a fix if you use gmail exclusively for contacts.
This is related to mmoorman12's post for changing all phone numbers in gmail to xxx-xxx-xxxx: http://forum.xda-developers.com/showpost.php?p=8830645&postcount=4081
I know many of you, like myself, use at least one Exchange account with Android. What makes me mad to no end is that Outlook automatically formats phone numbers in a way that it THINKS you want it, regardless of how you give it a formatted file. Here are the essential steps that I took in order to change my 500+ Exchange contact phone numbers from (xxx) xxx-xxxx to xxx-xxx-xxxx for Android's (Cognition 2.x) MMS/SMS little quirk - it should take about 15 minutes.
Read this whole post before you do anything. Make a backup of your Contacts folder before you screw it up. On Outlook 2k10, click the folder view (look for the little folder at the very bottom of the left panel. It goes Mail, Calendar, Contacts, Tasks, Notes, Folder List, Shortcuts). Make a new folder anywhere (like Inbox) and right-click drag the Contacts folder to the new folder and COPY it there.
0) In Outlook (or any other mail/contact manager that connects to Exchange), export your contacts to a Windows CSV. In Outlook 2k10, this is under File > Open > Import (yes, click Import to Export to a file. Yay MS.)
1) Use the wizard to export to a Windows CSV. I'm sure other formats will work just fine - this is what I can say worked for me. Export it to your Desktop.
2) Using Excel (or any other free spreadsheet), open the file. I found that for 5 years Outlook has been putting the last name in the first name column and vice versa, and WinMo never had a problem with it. So check to make sure all of the correct data is in the right field. Make any changes to names, etc. now. Save.
3) Close Excel - it locks the file so it must be closed. Using a good text editor (Notepad++ (Free!) or UltraEdit), do a search and replace on the most common area codes you have. For example, I live in central Missouri, so I did a find on "(573) "(note trailing space) and replaced it with "573-". Repeat with all numerous area codes. Don't forget 888, 800, & 866. Save. Catch the one-offs in the next step.
4) Open the CSV back in the spreadsheet program and fix the one-offs. There will like be only a handful. Save and close.
5) This is the most important step because without it, when you import to Outlook, it will just convert xxx-xxx-xxxx back to (xxx) xxx-xxxx. On Win7 (other versions are basically the same), open Control Panel > Phone and Modem > Dialing Rules tab. If you have something there (like "My Location", click edit. Otherwise create a new one.) Change from "United States" or whatever is there to "International Freephone Service". Click OK out of that dialog box. Outlook uses this to determine how to format phone numbers.
6) Import the CSV (File > Open > Import in Outlook 2k10). Click Contacts and you want to overwrite them, unless you really want duplicates.
Warning:
0) Doing this will give you the opportunity to see that Outlook/Exchange may have added a substantial amount of data to the Notes field. If you are like me, this will piss you off.
1) This will delete any photos you have embedded in to your contacts. I recommend saving your contact photos before you do this.
2) You stand the chance of royally jacking up your contact list. Good thing you made a backup (and a second backup to a totally separate PST file ).
I know this is a bit labor intensive, but I literally looked for several hours for a way to do this and only came up with partial solutions. It would have been far quicker to manually change every phone number than all of the research I've done, so I really hope this helps someone else!

If this thread takes off, I'm sure I'll come up with better/easier ways to accomplish this. Reserving for future use.

This must just be a cognition issue? My captivate with stock doesn't seem to have a problem with phone numbers formatted with () from Exchange.

I've seen people with other ROMs on other devices complain about this. DG's Cognition 2.1.x worked fine too. Probably a FroYo refinement...
Sent from my SAMSUNG-SGH-I897 using XDA App

Thanks! Worked great!
You were right, took about 15 minutes (or less?) and was relatively easy. Just follow the steps detailed here and it will clean up your Contacts easily!
Thanks to the OP for this!

Kill those parentheses
Here's hoping fatbas202 is still watching.
I am importing about 4,000 addresses from an ancient address book (Organizer v1) where all of my numbers are in the style +xx xx xxxx xxxx or similar, i.e. leading plus sign, spaces, no hyphens, mostly non-US layout, layout varies according to country standard (about 50-odd countries in toto).
The addresses export to CSV and retain the layout. Yet when I import to Outlook 2010, after changing to International Freephone and rebooting, I get parentheses around the Outlook-presumed area code, e.g. +xx (xx) xxxx xxxx. This is at odds with what you managed to achieve.
To see why my attempt has failed, if I open a contact, Outlook has not posted a stream of digits to "Local Number" but has determined its own country (and dumped my country code digits), put the first few digits in the "Area Code" box and the balance in the "Local Number" box. If I then edit this and put the Area Code digits in the Local Number box I lose the brackets but (a) I also lose all of the spaces which makes the number difficult to read and (b) I can't do this for 4,000 numbers. (I'm also worried that if I ever want to migrate to another address book I will have lost the +CountryCode from the number stream.)
I have searched high and low for a solution to this, do you have any ideas, please? For the record I have tried editing a few of the cells in the CSV (putting in hyphens to see whether these are what allow you to achieve your success) and the CSV considers this a sum and posts a numerical result (unless I put a leading apostrophe). I only did this as a test, I don't actually want the hyphens and I can't edit 4,000 contacts.
Thanks.