I'm having serious problems with this phone, I do not use gprs and will only be using this phone for wifi. Randomly the phone will freeze, whether playing music, a game, surfing, basically whatever I am doing, for about 20 seconds to connect to gprs/3g.
I have called Orange who claim that they do not support wifi (I'm having no issue with wifi) and that they prefer me to connect through gprs (of course they do, their business data rates are ridiculously expensive) and that the only thing they can do to stop the gprs is by switching off at sim chip. This does not resolve the issue of the actual handset trying to connect to gprs randomly and they suggest I speak to HTC.
I'm thinking Orange have done something to the phone to automatically connect to gprs when they rebrand the phone, does anyone know a way to get around this issue without debranding the phone (I have "free" insurance etc I don't fancy losing this if I debrand).
It is making the phone inoperable as the freezing is ridiculous while it tries to connect to something that has been disabled at the Orange end, just not phone end.
Any help would be much appreciated!!!
anyone? or can anyone confirm if this is unique to my phone and I may actually have a fault? Thanks.
Related
I am not sure why, but sometimes I will go to browse the internet and Opera keeps displaying a message that the remote gateway is not responding or that it has timed out or something similar to that.
Generally I have very strong signal strength and it often happens when I have HSDPA switched off though I cannot confirm that it is always this way. With HSDPA switched on, it can sometimes take a minute or so to connect, but I dont think I get this issue. As I say hard to tell as I tend to switch off HSDPA except when I want to do some extended browsing.
I have no other issues with my Diamond - I would go so far as to say that in every other way it is perfect!
Does anyone have any idea what my problem might be? Oh, I have an unlocked SIM free phone and I am using my T-Mobile SIM in it.
Thanks in advance.
I installed the 10.6.34.800 build of messenger. Im using 3 network in UK. installed WLM and the Indentify as N95 cab. used to connect fast and reliable.
lately its been pain in the a$$ to connect, it connects to HSDPA, the 3g icon changes to H but then that damn busy icon just spins until it timesout.
I flash new roms on it all the time, so always installing WLM and apps. the first few times after flashing are fine, then it grinds to a halt.
I wonder if there is some file created thats jamming it or some cache file ?
other apps work fine. IE, beyondfeed, google maps,
i would blame the 3 network, but Ive installed IM+ and it connects first time, everytime to msn network, so now Im blaming this $hit WLM. When its in this mood, it wont sync either. sticks at checking internet connectivity , after it goes to H.
has anyone having / had the same carry on ?
TIA
Happens to me too. It always seems to work really well after installing it but then fades.
i had problems with live messenger also, couldn't sync or retrieve my emails, i contacted ms support and they told me that this happens sometimes for no reason. it will work perfectly for a while then nothing. i was told to sign out and then sign back in. doing this works everytime for me.
Have you tried BeeJive? http://www.beejive.com/wm6/
3 sometimes block Live Messenger, depending on what tariff or contract you have at the time. For example if you buy the £5 Internet Browsing bundle, as part of the terms of the bundle Live Messenger is blocked. I've found some of the third party softwares have the same problem with working for awhile then breaking.
A way round the problem is to setup a proxy on your home PC, but this isn't really ideal unless anyone knows of a way of proxying Live Messenger only and not Internet Explorer.
thnx, I tried only WLM and IM+ . I'll stick with IM+ until I change to O2 or find an answer. When it played up again today, I disconnected data in comm manager and put on wi-fi. It connected in seconds on wi-fi, then when I put off wi-fi and 3g back on, it connected again instantly.
its back again to sticking this evening. IM+ works ok on w-fi and 3g, WLM connects on wi-fi only unless I get lucky and keep playing about with comm manager by disabling/ enabling data and wi-fi.
i am on 3 payg for £5 a month, so it could be part of the problem. I know, before, it point blank refused to connect on 3 until I used the Identify as N95 cab.
would love to know what's causing it.
That's the problem that's been reported in other forums/posts, if you stick an orange sim in or use Wi-FI the Live Messenger works without fail (well, almost) but as soon as you use the Three sim it keeps playing up.
The fact that you can connect via Wi-Fi, disconnect and connect straight away via GPRS/3G makes it seem like all they do is block the DNS from resolving? If so it'll be a stupidly easy fix. I've heard it's some setting in the SIM that Live Messenger looks for though, which would be much harder to break.
All;
Have sort of a strange problem; hoping someone can help me sort it out.
Every once and a while (I can't find a set time or schedule or trick to make this work), my 3g / Edge connection dies on me. I still have phone service; still receive texts; just have no access to the internet.
Checking running processes doesn't seem to help, I never see anything taking control. Only way I seem to be able to fix it is a soft reset.
May or may not be related; but I'm also having an issue where if I use the "mute" function in my call status screen, I have to soft reset to use my phone (unless the other party disconnects the call, which releases me...). Really frustrating.
Ideas? Suggestions? Running custom kitchen from ppc; not afraid to re-flash if that'd help!
I have found that a certain area (most likely served by one or two towers) that I am in every day causes similar issues. I still have a 3G (HSDPA) connection, but cannot transfer any data. My phone will not fall back to Edge to maintain the data connection, possibly because it still thinks it has a data connection (based on icon status).
I have tried several radios, and the situation is the same. I only have this problem in one specific geographic area, which is why I think it is network related, and not my device.
A quick work around that I have been using is to simply disable 3G (using the comm manager) before I enter the problem area, and re-enable it when I leave the area. The boundaries of the area are very constant. Sometimes, I need to turn the entire radio off (using the comm manager) and back on to fully regain 3G (HSDPA) speeds.
You might want to give the comm manager a try - it is usually much quicker than soft resetting.
You don't happen to live (or travel through) Plymouth, MI, do you?
ismisunderstood said:
All;
Have sort of a strange problem; hoping someone can help me sort it out.
Every once and a while (I can't find a set time or schedule or trick to make this work), my 3g / Edge connection dies on me. I still have phone service; still receive texts; just have no access to the internet.
Checking running processes doesn't seem to help, I never see anything taking control. Only way I seem to be able to fix it is a soft reset.
May or may not be related; but I'm also having an issue where if I use the "mute" function in my call status screen, I have to soft reset to use my phone (unless the other party disconnects the call, which releases me...). Really frustrating.
Ideas? Suggestions? Running custom kitchen from ppc; not afraid to re-flash if that'd help!
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Click to collapse
My phone does this also, what i do is usually just set my phone to flight mode, then back after about 20 sec or so...it works for me...good luck
Hi All,
I have an x1 and have just signed up with three due to the unlimited email available in the $8 classic internet pack. I use email a lot!
I have not been able to access the internet despite having the correct APN settings (3services). I've tried with another phone and did not have issues so its the phone rather than the sim.
I called 3 customer service and they werent able to assist - said that as its not a 3 phone that the services are not guaranteed.
Does any one have any ideas? I'm in Australia.
X1
I'm having the same issue, I use internet on the phone over data in the 3.5G network. On other phones connection stays on 3.5 but on winmo the connectivity seem to drop all the time. It's pretty annoying having to reconnect ur data connection all the time. I had this problem on samsung i780, HTC Touch Pro and now i bought a xperia x1 cos i love it. Due to this i'm finding it difficult to use apps on my phone.
Any particular reason for this or bug we could fix. A tweak or reg edit we could try. Pls help
I have an HD7 and intermittently I will try and use my phone, I will have perfectly fine signal yet none of my apps email/youtube/facebook/internet explorer/bing search can connect to the web. Signal will be be fine yet they will pull no data.
If I restart the phone it will work again for a few hours and then randomly happen again. Personally I am getting just a little annoyed with having to constantly restart the phone 5-6 times a day. Is anyone else experiencing this problem?
Just so you guys know I am not trying to troll or dog the OS, merely wondering if I have a faulty unit or if this is an OS issue.
bernaserra said:
I have an HD7 and intermittently I will try and use my phone, I will have perfectly fine signal yet none of my apps email/youtube/facebook/internet explorer/bing search can connect to the web. Signal will be be fine yet they will pull no data.
If I restart the phone it will work again for a few hours and then randomly happen again. Personally I am getting just a little annoyed with having to constantly restart the phone 5-6 times a day. Is anyone else experiencing this problem?
Just so you guys know I am not trying to troll or dog the OS, merely wondering if I have a faulty unit or if this is an OS issue.
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Click to collapse
so sorry, but do u have data connection with your current sim/plan????
my last plan did not have data plan on it and the phone did not work until i sudscribed the data...
and u cant set up phone with out 3G data plan...
I faced the same trouble few days ago. I dont have Wifi, cannot download "connection setup", but i flash a Singtel Rom (My HD7 is T-mobile):
RUU_Schubert_hTC_Asia_SEA_WWE_1.57.728.02_Radio_5.52.09.16_22.33a.50.10_Signed
Then it work, data connection is fine.
For anyone who comes from an Android phone with data service, check with T-Mobile to see if the service is combined or separate. T-Mobile did have two separate data services, one for WinMo and another for Android, and they would not work with the other phone system. This is how it was with my service and T-Mobile combined them for me so that my data service now works with either system.
truffle1234 said:
so sorry, but do u have data connection with your current sim/plan????
my last plan did not have data plan on it and the phone did not work until i sudscribed the data...
and u cant set up phone with out 3G data plan...
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Click to collapse
Yeah I have data on my plan. Data will work fine for hours but then I will put it down while doing something use it again and no data. If I reset it then it works again for a short while until it happens again.
bernaserra said:
Yeah I have data on my plan. Data will work fine for hours but then I will put it down while doing something use it again and no data. If I reset it then it works again for a short while until it happens again.
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Click to collapse
3g data connection is spotty form time to time and place to place... my provider told me that it always depends on how many ppl are using that substation or whatever they call it....
jasonsharp said:
I faced the same trouble few days ago. I dont have Wifi, cannot download "connection setup", but i flash a Singtel Rom (My HD7 is T-mobile):
RUU_Schubert_hTC_Asia_SEA_WWE_1.57.728.02_Radio_5.52.09.16_22.33a.50.10_Signed
Then it work, data connection is fine.
Click to expand...
Click to collapse
Hi Jason,
Was it difficult to flash your T-Mobile (USA?) HTC HD7 with the above ROM? Did you gain anything else over the original T-Mobile Rom? I presume it will get rid of the T-Mobile splash screen! Cheers.
Running into the same problem as the OP with my Mrs. HD7. Took hers for the last little while and I can do a reset and access about 3 pages worth of info or updates and then it drops. Tried manual apn configuration, automatic and htc connection setup and no luck. This is at all times of the day in all locations so it is not network based or sim card based as I went to the t mobile store and stuck in the sim and was able to access the network with zero problems on all demo phones. Customer care finally agreed to a warranty replacement after some help from a store rep. They would not allow an in store exchange unfortunately.
What network are you with? I get data issues on giffgaff quite a lot. But a reset does nothing about it - it seems to be related to which cell tower I'm bouncing off and whether it feels like giving me data connection (even though signal strength is maxed out!).
I have this same problem, personally ive had it with my HD2. A quick fix for this is turning on and off airplane mode instead off turing off and on your device.