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Kaiser keeps switching from 3G to Edge

A friend of mine just purchased the Kaiser to be used on the at&t network. He lives in a 3G area in the USA and for some reason, his phone will not hold the 3G connection. It wants to switch to Edge. Is there a manual setting to stop this from happening or a new utility to enable/disable certain connection. Is this normal for 3G to do this. Any information I can pass on would be greatful.
Thanks

I think it's an indication that 2G is stronger than 3G in your area. My Kaiser always hold 3G connection all the time where I live. You can "manually" force 3G. Here is one the many ways to do it: on Windows Start menu, go to "Setting" then "Phone" (on the "Personal" tab), click "Band" tab, then use "WCDMA" for network type selection (default is "Auto")

Thanks for the help. I'll pass it on.

While the Kaiser is my first ppc type phone and I cannot claim to be expert I do think that this is a normal reaction of the phone to what networks are available.
I live in San Jose Ca. and must, perchance, move up and down the peninsula in the normal course of work and life.
I see my Kaiser switching from Edge to 3G to unnamed all up and down the peninsula. It is best for 3G in the cities and worse up in the hills -as one might expect. I also get the best 3G connections in the evenings and night vs. the daytime when, I assume, more 3G users are taking up bandwidth.
It is unfortunate that where I live is an Edge (during the daytime) area though I am paying for the 3G data plan.

3G issues with the TyTnII
Hello all:
I post on the AT&T HTC forumn and had this thread sent to me by another poster there.
I also have a TyTnII newly aquired from MobilePlanet on Weds. I am having the same issues with 3G. It briefly flashed the G icon on boot up then switches to Edge with all 5 bars. I've tried the manual mode fix, no luck. The wcdma gets no signal and the gsm goes back up to 5 bars same as auto.
Then theres the inability to register my serial # on HTC's EU site. Says SN is invalid... MP has had several reports of EU devices doing this.
I'm in the US, NorthEast NJ area. And in the middle of a known 3G area.
Bill

Can anyone help Bill out? How many of you CAN use 3G on the USA at&t network without a problem? He's trying to see if it's a setting issue or a phone issue. I'm not in a 3G area so I can't help him here.
Thanks

wise87 said:
Can anyone help Bill out? How many of you CAN use 3G on the USA at&t network without a problem? He's trying to see if it's a setting issue or a phone issue. I'm not in a 3G area so I can't help him here.
Thanks
Click to expand...
Click to collapse
I get a 3g signal when I go into Philly (I live about 45 minutes outside the city) It holds it just fine as well. Is it possible you just have weak 3g coverage where you are? I actually shut off the 3g on my phone as I have no 3g coverage at work or at home and the 3g connection discharges the battery in a hury.
I'm on AT&T as well.
Oh - BTW - I also can't register my phone with the eClub either. I sent an Email to the HTC Webmaster but have not had any reply in 3 days. I'm not too confident in HTC's support.

Phone calls drop data on 3G?

All, I am sure there is a thread on this somewhere, I just can't find it... please help.
I've got an AT&T Tilt with stock ROM, no bloatware. The problem is that when a phone call comes in (or I dial out), it seems to drop or interrupt the data connection even on 3G. Very annoying.
On my 8525 with WM6 ROM, this never happened. I could be connected to the internet (typically connecting my laptop via Internet Sharing on the 8525), and be talking on the phone at the same time -- the data connection was never interrupted. Of course if I was on an EDGE or GPRS network, it would -- but that's to be expected since GPRS/EDGE use the same radio as GSM. On the 8925, as I stated above, a phone call interrupts data even on 3G!
Has anyone seen this? How do I fix it? Thanks.

meanvulcan said:
All, I am sure there is a thread on this somewhere, I just can't find it... please help.
I've got an AT&T Tilt with stock ROM, no bloatware. The problem is that when a phone call comes in (or I dial out), it seems to drop or interrupt the data connection even on 3G. Very annoying.
On my 8525 with WM6 ROM, this never happened. I could be connected to the internet (typically connecting my laptop via Internet Sharing on the 8525), and be talking on the phone at the same time -- the data connection was never interrupted. Of course if I was on an EDGE or GPRS network, it would -- but that's to be expected since GPRS/EDGE use the same radio as GSM. On the 8925, as I stated above, a phone call interrupts data even on 3G!
Has anyone seen this? How do I fix it? Thanks.
Click to expand...
Click to collapse
Yep overhere also... testing all radio roms but all the same... so far no fix found... we have to live with it...
The kaizer is dead... long live the Kaizer...
... to many problems

I'm in Edge country right now, but will be in 3g in a few minutes as I'm getting ready to roll out to LA, I'll email you from the car to test if the 3g and phone call can co-exist.

I think it has to do something with AT&T's cell towers. I also experienced the same issue that when calls came in my data connection would be cancelled. However one day, out of the blue, the 3G icon was suddenly replaced by an H icon. And it is there all the time! Now I can call and download data at the same time.

Thanks... that's bizzare. H means it's using the HSDPA protocol for 3G, U means it's UMTS, I think now the 3G icon shows up instead of U. (I hope I got my acronyms right). But that shouldn't matter! My phone will go between 3G and H, I think based on the capabilities of the towers. There is no telling what will show up in a given spot.
The mystery remains... Come on, all experts out there, share your wisdom. Could this have anything to do with disconnection settings or TCP settings (done via KaiserTweak)?

I think I just found the answer. Went to KaiserTweak, and selected the Data/Disconnect After setting, which I had set to 1 minute. In the description for that setting, It says "warning.." but you can't see the warning unless you go to landscape mode, which is why I never noticed it before. The warning says that with this setting, 3G Simultaneous Voice and Data will no longer work.
Disconect disabled, and a quick test showed that the problem is solved.

Intermittent GPRS / Internet issues.

Hi all,
I am using my Diamond on the UK Orange network and am having constant problems with the data connectivity over GRPS/3G. I have the phone synced to our Exchange server and also have an IMAP email account. It is set to use push but I often find the active sync in "waiting for network" mode rather than connected. If I keep hitting "sync", it will eventually connect and get my mail. I also find frequently that Opera times out and my IMAP mails fails saying it cannot "connect to server". Other times I can see the data connection restart or just go missing. I thought it was just my handset but after looking at a few collegues with Diamoinds, also on Orange, they seem to have similar issues. I'm going to bring this up with Orange but wanted to see if anyone had any ideas.
We are all running the official Orange 1.93 Rom. (With us having replacement insurance I am not keep on flashing a non official ROM via HARDSPL. I've had four Diamond already due to various faults!)
Any advice would be appreciated. data is a business critivcal function for us and currently either Orange or the Diamond are letting us down.
Thanks!
Steve

stevebuk said:
Hi all,
I am using my Diamond on the UK Orange network and am having constant problems with the data connectivity over GRPS/3G. I have the phone synced to our Exchange server and also have an IMAP email account. It is set to use push but I often find the active sync in "waiting for network" mode rather than connected. If I keep hitting "sync", it will eventually connect and get my mail. I also find frequently that Opera times out and my IMAP mails fails saying it cannot "connect to server". Other times I can see the data connection restart or just go missing. I thought it was just my handset but after looking at a few collegues with Diamoinds, also on Orange, they seem to have similar issues. I'm going to bring this up with Orange but wanted to see if anyone had any ideas.
We are all running the official Orange 1.93 Rom. (With us having replacement insurance I am not keep on flashing a non official ROM via HARDSPL. I've had four Diamond already due to various faults!)
Any advice would be appreciated. data is a business critivcal function for us and currently either Orange or the Diamond are letting us down.
Thanks!
Steve
Click to expand...
Click to collapse
Hi i am on orange in nottingham and i am having the same problem i am running a offical HTC rom 1.93 and i cannot get online just keeps cutting out the data connection, if you call orange and get an answer please PM me as i need this fixing cos its getting bad now no internet on my diamond
Thanks

YIPPY me 3!! i thought it was just me with 3G problems!!
i'm also having issues making video calls and surfing the www via the 3G on orange i have looked and looked for settings concerning 3G and it's coverage and i'm drawing a blank.
i've called orange too and was told there should be no reasons as to why i'm having so many problems with it, as all things were normal and correct as far as they could tell and my location nottingham has 3G masts all over infact i was in the middle of 3.
i was wondering what effect changing the network type would have from auto to GSM/WCDMA and changing the GSM/UMTS band from auto to one of the others listed (too lazy to type them all out )
are there any tweek tools out there which can booost the signal reception?? it does my nut in to see the 3G icon flash up and disappear as soon as i try to use any of the 3G functions..

I've been getting this problem the last week or so too. Very odd as it used to work perfectly.

nlnasty said:
YIPPY me 3!! i thought it was just me with 3G problems!!
i'm also having issues making video calls and surfing the www via the 3G on orange i have looked and looked for settings concerning 3G and it's coverage and i'm drawing a blank.
i've called orange too and was told there should be no reasons as to why i'm having so many problems with it, as all things were normal and correct as far as they could tell and my location nottingham has 3G masts all over infact i was in the middle of 3.
i was wondering what effect changing the network type would have from auto to GSM/WCDMA and changing the GSM/UMTS band from auto to one of the others listed (too lazy to type them all out )
are there any tweek tools out there which can booost the signal reception?? it does my nut in to see the 3G icon flash up and disappear as soon as i try to use any of the 3G functions..
Click to expand...
Click to collapse
i would say that it is an orange problem and them being them dont want to admit it cos it would proberly cost them customers and money

Problem with Diamond GPRS
Hello all,
I live in Tehran, Iran and I use Irancell network operator.
GPRS is available in this network and I could use it on my old cell phones such as SonyEricsson W810 and Nokia N81. But now I have HTC Touch Diamond and when I try to connect it to GPRS it tooks a long time to connect, showing "Connecting" but after a while it cannot connect!
Everything is OK, all settings, etc. I called Irancell but they say your phone is not compatible our network!
I think there must be a way to use this networks GRPS on my Diamond!
The first reason that made my buy this cell phone was its Internet capabilities...
and I know this networks use the same settings as South Africa Network Operator.
If anyone can help, please tell me.
Thanks.

Sounds more like a network problem than a handset problem imo. I hope I am not tempting fate but I have not had any problems with data connections on UK T-mobile. That said, I get a weaker signal than I do on my old MDA Compact III handset so I think part of the problem could be the internal aerial
The bottom line for me is that the Diamond is a good but flawed phone. ****e battery life and too clever, compact, aestheticaly pleasing for its own good
You get a very quick GPS fix for Google maps and sat nag though
Apologies for going off at a tangent

I'm on Orange, also in Nottingham and have been having this problem for the last week or so too.
Must be a network problem. I have to tap on the "H" connection icon, tap Disconnect and try again.
Edit:
Viffer800 said:
...The bottom line for me is that the Diamond is a good but flawed phone. ****e battery life and too clever, compact, aestheticaly pleasing for its own good
You get a very quick GPS fix for Google maps and sat nag though
Apologies for going off at a tangent
Click to expand...
Click to collapse
I agree that it's flawed, the biggest problem being battery life. The next biggest problem is that TF3D seems to be incredibly poor and half-finished. My solution is not to use it, that way you have a normal old-style WM phone but smaller, sleeker and faster with a VGA screen. HTH

Im all good here
nlnasty said:
YIPPY me 3!! i thought it was just me with 3G problems!!
i'm also having issues making video calls and surfing the www via the 3G on orange i have looked and looked for settings concerning 3G and it's coverage and i'm drawing a blank.
i've called orange too and was told there should be no reasons as to why i'm having so many problems with it, as all things were normal and correct as far as they could tell and my location nottingham has 3G masts all over infact i was in the middle of 3.
i was wondering what effect changing the network type would have from auto to GSM/WCDMA and changing the GSM/UMTS band from auto to one of the others listed (too lazy to type them all out )
are there any tweek tools out there which can booost the signal reception?? it does my nut in to see the 3G icon flash up and disappear as soon as i try to use any of the 3G functions..
Click to expand...
Click to collapse
I have a orange Diamond and live in cheshire, i have never had one problem with connecting to data services, always get a strong signal.
My phone is running duttys rom 2.3a (there are newer virsions, time of writing 2.7rc2) and the latest radio BS14, That radio is very quick at switching from Gprs, 3G and HSDPA, it has also increased my signal strenth a tad. its worth looking at that.Other than changing these, knowing orange it could be there network, it happens from time to time.

i have considered flashing my phone with a new ROM but since i've never done this type of thing before, i'm worried i'll end up creating a nice looking paper weight and with all the ROM's out there how do know which is best??

wrong answer edit.

XDA diamond - HSDPA connection

Hi all,
I've got the following problem with my XDA Diamond (O2 Germany).
- To establish a connection, first the 3G connection is enabled. After the 3G connection is up, it switches to HSDPA ("H" icon).
- Now everything works fine, no latencies and fine transfer speed.
- After a certain idle time (surfing...), the H disappears again and is exchanged by the 3G.
- When I try to download data again, it switches back to "H".
=> Then, huge latencies occur (up to 1 min. before data are received), the connection speed slows down dramatically or no more data is received at all.
I first thought of issues with my ROM (Bepe 0.99) or my RadioROM (.05). But after flashing to Aztor V7 and RadioROM .08, I'm afraid I have hardware troubles as the problem persists.
Now my questions: Did anybody here have the same problem? If yes, could you fix it? If yes, how? ;-)
Would be nice if you could help me. It would be really annoying to RMA the device...
Thanks for your help in advance!
Regards,
eypostel

That could be because you device disconnected from the net (thus it switched from H to 3G), and it take time for it to reconnect to the net.

Thanks for your hint, but I think this behaviour is not normal...
Even the connection cold start (establishing 3G connection, then switch to HSDPA) is faster and before, the connection was working fine:
When in 3G mode the connection was required, the icon changed to "H" within one second, and the data transfer started immediately.
Now, it takes about ~30 s before the first life sign, and then data reception is not even guaranteed.
Regards,
eypostel

Please look here -> http://www.ppc-welt.info/community/showthread.php?t=132807

Thx prodigy7, this topic exactly describes my problem...

I have a question regarding this HSDPA idle bug. Turning off HSDPA should bring relief, but my MDA Compact IV does not have the HSDPA-switch. Can anybody have a look in their registry which values are changed when HSDPA is switched off on an XDA or HTC device?
It is easy, simply save a copy of the registry with PHM RegEditor before and after the change. Then compare both files with a file comparison editor (PSPad or TotalCommander for desktop PCs does the job).

This is so ridiculous... I have bought a HSDPA-device (Touch Pro) because I wanted to use HSDPA a lot... and it doesn't work at all... this was my first and last HTC device... I have invested 600€ for a piece of crap.

The Diamond does HSDPA just great, however your service provider must support it. In the UK T-Mobile supports it on their Web 'n' walk Plus and Max services. If you have normal web 'n' walk you can see the H and connect using HSDPA but its throttled.
Nothing to do with the device, just the service provider. It also depends on coverage. For example, when at home I get a H with 2 bars. When driving to work I loose that and get 3G and then eventually just G. Because my provider doesnt have HSDPA coverage where I work.
To turn HSDPA on and off easily use a cooked rom, i use Duttys. Very close to the original and tweaked just a little.

Did you read the german thread linked above? I guess not because what you wrote is wrong.
It is correct that the problem only exists if you use htc devices in the O2-HSDPA-Network. But: the problem only exists with HTC-devices in the O2-network. I am able to use any other (non-HTC) phone that supports HSDPA with the same sim-card successfully in the O2-network. And I am also able to surf using HSDPA with my HSPDA-Surfstick in the O2-HSDPA-Network. This means: the problem is not the network, it is the device (=HTC).

Modopo.com said:
means: the problem is not the network, it is the device (=HTC).
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Click to collapse
If it was that simple then none of us would be able to use HSDPA on our TD, but most of us can. I can use it on my TD on Orange in the UK and other networks including O2 when I am roaming in Europe and, for that matter South Africa (not sure about Germany). So the problems probably lies with the interaction between them, rather than solely the "fault" of one or other.

Seriously, sometimes people can be a bit absurd. 3G & HSDPA are standardized communication protocols. This means that there can be little (no?) device-to-device OR network-to-network variation with regards to the integral working of 3G. The context and application might vary and impact performance, though. For instance if a device is not supplying enough power to its 3G chip, signal acquisition might be slow and strength weak.
Modopo.com said:
the problem only exists with HTC-devices in the O2-network.
Click to expand...
Click to collapse
I highly doubt the existence of a bug limited to a single network and device brand. By the way the Qualcom chipsets (which incl. the 'radio chip') are not specific to HTC and many companies (incl. Kyocera, Motorola, Sharp, Sanyo, LG and Samsung) feature them. The specific Diamond Qualcomm chipset (MSM720xA) also features in the G1, Xperia, Motorola Atilla & Alexander, LG Incite and MANY others.
Modopo.com said:
I am able to use any other (non-HTC) phone that supports HSDPA with the same sim-card successfully in the O2-network.
Click to expand...
Click to collapse
I seriously doubt that. To prove this, you would need to test EVERY single 3G phone that has ever existed with the network. Which is, quite frankly, impossible.
Like I mentioned earlier (ct. 1st paragraph) context and application might influence performance. Maybe you're just not in an area with sufficient coverage, maybe your specific device has a design flaw or malfunction. Whatever the problem is, I'm pretty damn sure that it's not "HTC-devices don't work on O2".

I use the german o2 internet pack L and I have the same problem. Seems to be an o2 issue.

TerianSilva said:
I use the german o2 internet pack L and I have the same problem. Seems to be an o2 issue.
Click to expand...
Click to collapse
That is a much more feasible scenario. Any other O2 users have this problem?

I totally agree with H3x. You say the problem is only HTC devices on O2 so therefore its a device problem. but surely as the problem only exists on O2 its an O2 problem? Every other network in the world seems to be fine. Did you test any other devices with your SIM and network or are you just reading whats on the internet and taking it as true. As we all know, the interwebs is never wrong.
But, your obviously not happy with your diamond so throw it away, go and buy a nokia.

dannyoneill said:
Did you test any other devices with your SIM and network or are you just reading whats on the internet and taking it as true.
Click to expand...
Click to collapse
Seems like the HTC-homies in this forum are not willing to read what I wrote before and keep asking the same stuff again and again. I mean, I wrote in the previous linked post all details that you are asking again here...
I'm outta here and will keep at the german forums where people are not constantly trying to convince me that I am stupid...

H3x said:
I highly doubt the existence of a bug limited to a single network and device brand.
Click to expand...
Click to collapse
You're right of course. The bug mentioned here is not limited to a single brand nor a single network. But it seems to be limited to specific Qualcomm chipsets. According to numerous reports in German user boards all (?) devices using MSM7501A (HTC Touch Diamond, Touch Pro), MSM7200A (SE Xperia X1) and MSM7201A (HTC Touch HD) have trouble reconnecting from HSDPA-idle in German O2 network. Doing some research on the web I found similar reports from Swiss Orange users.
From my experience as a German O2 user: An idle HSDPA connection switches back from "H" to "3G" after 25 seconds. If you then send a new request, e.g. tapping a link in your browser, the connection indicator of your device changes to "H" again, but most of the time the connection hang up. You have to manually disconnect and reconnect... Switching off HSDPA/HSUPA gives you a stable 3G connect, however limited to basic 3G speed. Another workaround is to frequently ping around, a 10 to 15 second intervall does the job. With pushmail or some IM messenger active it may work, too.
That's my experience with the SE Xperia. And it's definitely not a local network issue nor temporary - I'm using a Palm Treo pro, too, without any problems at all. AFAIK the Palm also is a HTC device running on a Qualcomm chipset, the MSM7201 without an "A".
Regards,
joschi

Horrible Service with at&t tilt...

For comparison sake I have an old stock razr v3xx and I get FULL service in my room with it.
On my at&t tilt, I get 1-2 bars.
Im running Slueth 3.0 (WM6.1) and I've tried different combinations of HardSPL's and Radios but each one gives me problems that I can not fix. (i.e. - some SPL's have certain bugs where i get a text and it vibrates until i change the ringer to silent, and any other radio than the stock slueth (1.64.08.21 - which I need a link to if anyone can find?) makes my camera not work and I get a black screen.
One thing Ive noticed is on my razr, the band always says 3G. On my tilt, it says "H" - which Ive never seen before. What is "H" - and could this be the reason for poor service?
Again, if anyone knows where I could find Radio 1.64.08.21, and the disable xt9 cab I would greatly appreciate it. (I have searched for both but to no avail for a working link)

H is for hsdpa its just a nother type of service, gprs hsdpa 3g are the main in the US.
No "h" it isn't the problem.
try the ultimate radio thread for the radio you are looking for.

yeah i did, 1.64.08.21 isnt in there
can I force my tilt to choose 3G? My razr picks up 3G with full service yet the tilt uses H with hardly any

I have really awful service too. It loses connection from 3G every 10-30 seconds sometimes, but other times it can sit connected to the 3G.
Sometimes it won't even connect to 3G, then when I soft reset, it connects at 2 bars. Right now it's sitting connected at 3 bars.
What's up with this, and is there any way to improve it? The nearest base station is only 2-3 miles away.

I'd recommend trying out different radios.
Also H stands for HSDPA which is considered to be 3.5g but it actually is 9x faster then 3g.
jay487, search harder.. i found the disable xt9 cab in one search for "xt9". as for the radio your looking for, check out the wiki.

if you change the band to GSM in the band tab in the phone settings the signal will get better if you turn off WCDMA which is 3G or HSDPA, if you don't use 3g for internet then turn it off it will help

yeah I changed the band to GSM out of curiosity and it definitely seems to help so far. I dont use 3G for internet just for picture messaging, this shouldnt be affected correct? I also just did a complete reload of Sleuth to resolve the radio issue.
One problem I still notice on occasion is my sounds will just stop working. If i get a text the sound doesnt play, and if i set it to vibrate when i get a text too sometimes it constantly vibrates until i change the sound to silent and then back. I can fix it with a soft reset but having to do this everyday is anoying.

Do you need a specific program or app to disable 3g or hsdpa? i have the exact same problems, ATT +tilt= bad recep and lots of dropped calls
thanks
tone