Database Develop

Tilt ATT HSDPA and the 3g rollout

I am in Denver and my local store told (the people i bough the phone from) me that on Oct 15th the Denver area woudl get 3g and HSDPA but i have nether. i have found threads where people say you need to do a reg edit to turn on high speed internet? is this true? is there anyone using a Tilt on a ATT 3g HSDPA network and getting good speeds? has the roll out just not happened in Denver as i was told? or do i need to do a reg edit to get it working?
thanks
Sam

Chem E Sam said:
i have found threads where people say you need to do a reg edit to turn on high speed internet? is this true? is there anyone using a Tilt on a ATT 3g HSDPA network and getting good speeds?
thanks
Sam
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Umm.. could you link to those threads? 3G works right out the box.
I live in the DFW area and 3G speeds can vary from 400kbps to 1mbps. 90% of the time it stays around 700-900kbps. Speed testing shows a wifi connection is about the same. So I almost never turn on wifi if I'm in a 3G area.

roll out must have been delayed, it is not an issue with the device (what kind of connection icon do you get when you go online?)

i get about 175-215kbs ya it sucks.
http://forum.xda-developers.com/showthread.php?t=337450
http://forum.xda-developers.com/showthread.php?t=335096
are the two threads i read.
"Umm.. could you link to those threads? 3G works right out the box.
I live in the DFW area and 3G speeds can vary from 400kbps to 1mbps. 90% of the time it stays around 700-900kbps. Speed testing shows a wifi connection is about the same. So I almost never turn on wifi if I'm in a 3G area."
thanks for letting me know you are getting it right out of the box. are you using the stock rom?

Correct me if I'm wrong, but shouldn't the SIM be a 3G sim? Have you looked into that?

Chem E Sam said:
I am in Denver and my local store told (the people i bough the phone from) me that on Oct 15th the Denver area woudl get 3g and HSDPA but i have nether.
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I am in Colorado and still no 3G but when I travelled to St. Louis this weekend I magically had 3G service with no registry hacks, etc. running the standad Tilt AT&T ROM. I'd heard the 15th for Denver as well, hopefully soon!

1. You do have to have a 3G Sim.
2. A registry hack may be needed to show HSDPA but 3G will show when you are in coverage.

No hack needed, the hack you refer too is to change the Icon to show HSDPA in use as opposed to always showing 3G in a 3G area.
No about Denver...I read there was an FCC issue and you have another year to wait now. I think it was on Yahoo business news and someone posted it on Hofo.

IN NYC i get 840 down, and 350 up..
right out of the box...

I was in the AT&T store last week here in denver, and the guy said probably closer to Nov. 1st...but I'm not holding my breath.

Triangle in Taskbar?

I sometimes get a triangle icon in the taskbar, next to the E / 3G icon.
Any idea what it means?
I cannot click it ... or better: nothing happens.

This is the Roaming indicator.

Mmmmh.
And why am I seeing this in Beverly Hills and the network is "AT&T"?

call up AT-T and ask lol.. But that is the roaming Icon sometimes phoines will pick the closest tower to use since it has the best signal and just maybe t-mobile owns that tower Only AT-T will know.

Not an isolated problem
I have a similar issue in Oz. I travel o/s a lot and am used to the roaming signal appearing whilst I am out of the country. However, this is happening right here at home. I have a Telstra 3G SIM card and all too frequently my Kaiser brings up this "Roam" Signal. Generally I then lose 3G as well, dropping back to HSDPA. Even more strangely, it is still showing that I am connected to Telstra. A soft reset usually brings back the 3G signal. I never had this problem with my Trinity and my work is only a few hundred metres from a Telstra tower so signal strength is not a problem. A bug I think, and damned annoying.

you are picking up T-Mobile. AT&T users can still use T-Mobile towers currently as a result of the deal they made when AT&T (Cingular) sold them the 310-170 network in CA/NV. (its now properly renamed to 310-260 by TMO)
the phone's alpha tag says AT&T regardless of what carrier's network you're on when you're roaming. unless you have the 4EON code applied to your account, in which case it would say Off Network when on non AT&T towers.

any idea how I can fix this?
I am fine with it roaming if there is indeed not 3G network but my issue is that it doesn't drop the roaming as soon as it could.

Camstech said:
I have a similar issue in Oz. I travel o/s a lot and am used to the roaming signal appearing whilst I am out of the country. However, this is happening right here at home. I have a Telstra 3G SIM card and all too frequently my Kaiser brings up this "Roam" Signal. Generally I then lose 3G as well, dropping back to HSDPA. Even more strangely, it is still showing that I am connected to Telstra. A soft reset usually brings back the 3G signal. I never had this problem with my Trinity and my work is only a few hundred metres from a Telstra tower so signal strength is not a problem. A bug I think, and damned annoying.
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I have the same issue - sometimes I have "3G Telstra" (no roaming symbol, and will use HSDPA if needed) and other times I have "3 Telstra" and the roaming symbol displaying. One thing - as I understand it, you are not 'dropping back to HSDPA' - this is actually a service that is on top of the 3G networks, and provides greater download speeds.
I checked with my Telstra reseller who said that this would not change the call rates or data rates. Not sure what causes this though...
Have put this question on Whirlpool as well: http://forums.whirlpool.net.au/forum-replies.cfm?t=846691#bottom

Telstra
I have the same issue on Telstra. Hope a new ROM fixes this.

Roaming Notice
Hmmm, I hate it when stupid people post garbage about which they know little. Problem is, this time the stupid person was me!
The 3G symbol shows the phone is within range of a UMTS signal. The H symbol means it is in range of a HSDPA signal, the high speed data version of UMTS so "H" is better than "3G". Oops, so my phone was roaming to a better signal.
This roaming issue appears to only affect a small number of people whose service providers have a crossover deal with another provider. This appears to apply to those with the AT&T/T-Mobile crossover in the US and here in Oz where the phone will pick up either the Telstra Next G network (UMTS 850Mhz, shown as 3G Telstra) or, in big cities, the Hutchinson "3" Network, (UMTS 2100Mhz with HSDPA, shown as 3 Telstra). I was uncertain about this as I never saw the roaming symbol with my Dopod 810, which always showed 3G Telstra. I think the TyTN II, like the original TyTN, has some different software seetings which means that the phone will try the "3 Telstra" network when it can, and this shows as roaming, whereas my D810 either didn't roam to 3 Telstra, or, if it did it didn't show it as roaming. In any case, it's not actually a problem, and as Telstra have indicated, it makes no difference to the data/call rates. I'm chilled on this. Now if they can fix the "hang-up" bug...

I've been wondering about the elongated triangle pointing up too. I have very poor/no reception in my office at work... though sometimes enough to get a voicemail notification (not enough to be able to call and check, usually don't have a missed-call notification).
I'd thought it might have to do with being connected to Active Sync. Sure would be smart if the phone could get notifications of even calls over an alternative data connection when the cellular couldn't connect... even if ATT charged regular minutes for it would be so much better than no signal, period.

I'm having this issue for some reason on my second Tilt that has been sent to me. The first doesn't show it at all but the second does. I don't understand what its doing.

Deleted.....

Cannot make calls while on 3g. Tmob advised me to switch to GSM as the solution!!

grrr
what a **** workaround!
that was their response... a **** workaorund that degrades my service..
anyone else had this or any thoughts on it?

Don't switch to GSM, switch to AT&T!
I am not a fan-boy for any of the carriers, but I must say that over the years I have gotten excellent service from ATT - except for when they changed to Cingular, which was a collection of regional companies with regional problems and inability to service - IMHO - a truly mobile client (like I live on the East Coast, but kept a west coast cell number - Cingular couldn't understand or deal with that one)...and the coverage is now better than Verizon's (not to mention the phones and the fact that you can do high-speed data and a call at the same time).
Did T-Mob start pro-rating their release contracts yet?

Don't know.
Am in the uk so cannot get at and t..
boo!

yep, get the same issues, whereabouts are you? im in rainham, and have to turn off the 3g to get reliable incoming calls and make calls, dont have to go too far and it works ok!
romford / ilford seem to be ok with 3g switched on.

I'm in Ilford and when set to Auto band miss calls intermittently so can't use that setting reliably. I wondered if there was a way to set the phone to use only 3G so it doesn't keep trying to switch between 3G and GPRS?

I'm from Indonesia and discovered that sometimes when my network switches me to 3G automatically, I can't receive or make voice calls.
So, I went to phone -> menu -> options -> band -> select network type to GSM istead of AUTO or WCDMA
Unfortunately, I left the 3G coverage area before I had a chance to see if it made any difference

fil said:
yep, get the same issues, whereabouts are you? im in rainham, and have to turn off the 3g to get reliable incoming calls and make calls, dont have to go too far and it works ok!
romford / ilford seem to be ok with 3g switched on.
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Click to collapse
Same here, in central London - have been ranting about this for some time over at Modaco eg here. Not a clear answer apart from perhaps swapping the handset but its hit and miss
Its a really severe problem and I'm losing the plot a little with it. Gutted.

BTW, if you need a way to quickly switch between the two modes, read http://forum.xda-developers.com/showthread.php?t=345524

There are about fifteen threads about this on here and on Modaco. Its a fact of life with 3g and HTC devices.
It is primarily down to relationship between the network cells and the device.
3G cells are notoriously unreliable and need a lot of maintenance - if you report a problem cell to your network, they may check it out - although they use their own testing to determine which cells need fixing.
Some devices do have weaker transceivers and hence the odd occasion where a device swap helps - but 99 times out of 100 its the network cell. And thus the reason that users find their device works fine on 3g in another location.

Am I connected to 3g?

Hi,
How can I check if my diamond is connected to 3G? My O2 Ignito always displays the 'G' icon in the top corner. I am yet to see it display '3G', but I know this icon exists.
When I click it the 'connectivity' pop-up comes up and says:
mobile web (GPRS, 3G)
I am in a 3G area, I have checked on here:
http://www.webmap.o2.co.uk/map.asp
But to me it doesn't seem like 3G speeds.
Thanks

When you are connected to 3G doesn't the thing next to the signal icon change to say 3g?

I'm in the same boat with my O2 handset, I'm in an area that's allegedly covered by O2's 3G coverage but the only thing I've ever seen is G or E (for EDGE); I've never seen the 3G icon.
I realised yesterday though that my SIM card might not be 3G compliant as it's the same SIM card I'm still using from my very first O2 contract phone from back in 2005 so I'm going to ask in an O2 shop this weekend whether that could be the problem.

I have had much discussion with O2 concerning 3G reception. I live in a 3G area and yet do not receive it on my Ignito. If i take my sim out and put it in a Nokia I get 3G. O2 replaced the handset - same issue. It seems HTC devices do not have a good 3G reciever in them. It diplays H when you have 3G - O2 quote "H is superior to 3G and provides the fastest data transfer". I've been asked by O2 to monitor my 3G reception and give feedback to them, so that they can give feedback to HTC! If I continue to not get 3G coverage they have offered to look at another handset for me!

The phone displays H when it has a 3G signal. H is the fastest data service in the UK and is faster than 3G - quoting O2 here.
I have also had problems with receiving 3G. If i put my sim in a Nokia handset it works fine, but not in my Ignito. They changed the handset - second one the same. It appears the receiver in the Diamond is not very good at receiving 3G. O2 have asked me to monitor how I get on and give them feedback, so they can get back to HTC!

I have looked into this with o2 Corporate as I have a works Ignito.
It appears that it was worth a phone call as the guy I spoke to seem to know his stuff and apparently sorted me out.
I have never had the 3G logo on my Ignito, so out of interest I rang o2 to question my speeds.
1. They told me my SIM is so old it is 2G, so they have sent me a new 3G card.
2. They state that my account has been set up wrong in that I have never been upgraded to the faster speeds, the Tech guy told me that when my phone is showing ‘H’ after a speed test it is actually running 3G!
3. They have now moved me from something called ‘virgin 5’ to ‘virgin 6’, as I have never been upgraded, which will mean that when available I will get 1.2 MB/s!
4. Apparently the Ingnito software has not got the 3G logo in it so will not show 3G only H. (or E for Edge or G for GPRS, if not on the higher speeds)
5. Because of the wrong SIM and not upgrading me automatically, Cheeky bastards!

Thanks for your help, I would of never known it would of been a SIM problem.
Do you now receive a constant 3G connection?
Do O2 correct this free of charge?
I would also be interested in other O2 Ignito customers find there 3G reception.

Hoew to get better signal
Hi Gets
If you need to get better 3g signal, why don't you just change the radio.
I had same kind of issue with the original radio. I updated 1.05.25.BS14 and I have brillint 3g signal all the time.

I went into the O2 store today, they gave me a new SIM straight away, no questions.
Now it runs great!

O2's 3G reception is diabolical at the best of times....from past experiences on their network...one of the major reasons why i went back to Tmobile...their 3g network is very good and fast. Never fail to get the H icon 95% of the time when using my phone.

(Poll) What's your opinion on 3g?

As far as making and receiving phone calls, do you use 3g? Any phone I've ever seen that uses 3g absolutely sucks. My dad's phone, my mom's phone, my girlfriend's phone, my phone. What happens is the call either doesn't go through. If you listen to the dial tone it has a small click right before each tone, if I hear that, it mean's the call isn't going through.
My mom and girlfriend have gone through replacements on their phone, but the 3g still sucks. I've even noticed they don't get that great of reception.
Even on my Tilt, if I switch to 3G i only have 2 bars and apparently people have complained of calling me but I never received the call. Now with Edge, I have full bars, and no one ever complains about the call not going through.
So what's your guy's take on 3g?

Similar to what you've experienced. I generally leave mine turned off the majority of the time, since I have the WiFi running when I'm at home anyway. I turn it on only when I need to browse the web or something when I'm out and about.
Not to mention the immense battery drain that 3G demands. My battery life is dramatically better on Edge as opposed to 3G.

Your provider needs to update/fix their network. This is not a device issue, it's a network issue. Proper 3G (well, 3.5G / HSPA, not just UMTS per se) should also use less power than GSM / EDGE for transfers... (in watt/kbps, though)
I know for a fact that all devices in my signature (that support 3G) can work perfectly with 3G on a proper network.

Chainfire said:
Your provider needs to update/fix their network. This is not a device issue, it's a network issue. Proper 3G (well, 3.5G / HSPA, not just UMTS per se) should also use less power than GSM / EDGE for transfers... (in watt/kbps, though)
I know for a fact that all devices in my signature (that support 3G), plus the Touch HD, Omnia and i780 can work perfectly with 3G on a proper network.
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I don't experience network issues as bad as the OP seems to have, but I've always had terrible battery life on my Tilt and my iPhone, my two most recent 3G devices. My 8525 was actually very good on the battery with 3G running all day long, never had a problem getting through the day.
Maybe the intermittent GPS usage on the latter two? I don't know.

Chainfire said:
Your provider needs to update/fix their network. This is not a device issue, it's a network issue. Proper 3G (well, 3.5G / HSPA, not just UMTS per se) should also use less power than GSM / EDGE for transfers... (in watt/kbps, though)
I know for a fact that all devices in my signature (that support 3G) can work perfectly with 3G on a proper network.
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I should go in and ask them about it, just to see what they say. Ask them why the new and greatest 3g is worse than edge. I have AT&T, I live in Washington, and I live right by a Cell tower too (only a 2 or 3 blocks away from it).

I woudln't mind using it for data but the fees here are prohibitive for private use. We use it on our work phones for data and it works well on Telstra.

mikeeey said:
I should go in and ask them about it, just to see what they say. Ask them why the new and greatest 3g is worse than edge. I have AT&T, I live in Washington, and I live right by a Cell tower too (only a 2 or 3 blocks away from it).
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They'll probably say it ain't so Thing is, when 3G first got rolled out here, we had much the same issues. The big providers here spent some $$$ to replace "faulty" hardware at the towers, and voila, the problem disappeared (2 years ago?). Seems many 3G networks around the world have similar issues to the ones you described in the opening post. I have a sneaking suspicion that one of the 3G cell-tower hardware manufacturers - probably the cheapest and hence most used - makes some really crappy equipment. I could almost imagine that manufacturer is Qualcomm
In all seriousness though, all I know for sure is we had these issues here too, and they fixed them by fixing the towers. (Though of course there is some difference between different devices and how well they do 3G)

From talking to some guys at work Telstra's 3G network has been pretty much flawless for them asides from cost issues associated with Telstra.

I live in indonesia and never have any problem with 3G,. , the only problem is, its expensive,. lol,.

I am in NZ
No problems with 3G whatsoever. Have Imate JasJar - loving every second of it.

New Jersey, USA
3G has always seem pretty good around here in New Jersey with AT&T, but I'm 25 minutes from New York, so imagine how many towers they have on the tri-state area (New York, New Jersey and Connecticut). Very rare to lose 3G reception (exept on the iPhone 3G that everybody complains about losing it often). But important to mention also is that Kearny, town where my sister lives, I lose reception a 100%, my phone's reception just dies, and when I switch it to GSM instead of 3G...voila. Full signal strenght.

wow.. the results turned out quite different than I imagined.
Obviously it's just in my area that 3G sucks. I really wish they would fix this, considering that every phone released now is 3G...and you think someone would notice... well, I'm sure if I wait long enough people will start to notice, but who knows,

I can't remember the last time I had problems with 3G. though I remember before Cingular got bought by AT&T and they were just rolling out there 3G, I used to have problems then, I guess it was due to them configuring/re-configuring the towers. I think the engineers were just going by what the manual said, which weren't the best settings for each area.
I'm on 3G all day everyday on the hour and it's good. even when I'm in the basement and have 1 bar I still receive all my calls and I can make calls. though on this 1 bar I sometimes have to repeat myself every 1.5 minute, but I don't complain about that because it's 1 bar and I'm in the basement. at my friend's apartment I'm the only one that get signal, nothing else work there, not T-Mobile, not sprint, not verizon, not alltel, not vergin nothing else only AT&T works and I get 3 bars of 3G there. I always laugh because he has to leave his phone by the window and use his blue tooth.
I honestly don't think you're by a 3G tower because you should be getting way more than 3 bars. also ask them about the issue you're having AT&T is a good company they will listen to you. call them and open a ticket (before this they will have you go through the basic steps, restarting by removing the battery, etc) tell them you've done that multiple times and yet you have the same issue so it must be a network issue. have them escalate the ticket (they will send an engineer out and he/she will call you, they will work on the towers around your area). don't forget to be polite, no one likes a hot head.
in roughly mid year last year I was only getting edge at my job even though it is a 3G area. at home inside my house had full bars, so I called them up and they worked with me. the engineer stayed in my area roughly 2 weeks to deal with the issue. after that I've had 2 bars of 3G in doors at my job.