Database Develop

restoring activesync's backup after rom upgrade

Hello, I had everything backed up before starting the upgrade.
My idea was to restore everything like it was before the upgrade: messages, settings, programs etc.
After the upgrade, activesync won't restore the stg file since, it says, the device is not the same as the one the backup was made for.
Any suggestion on how to restore the back up? or to retrive the information from the stg file?
Thank you for your attention and help.
PB

The way I got round this was to remove the partnership in active sync (must be done when device is NOT connected) - be sure not to delete settings on PC when it asks. Give the old name back to your device plug it in and then restore through active sync.
Its wise to take a copy of the backup file too, just in case!
There maybe a better way of doing it, but this works fine for me

great...
great...I have deleted the settings on the pc.
I have tried with the guest account, but obviously nothing happens.
what now.
this thing sucks. Can't i just overwrite everything from the stg using stgviewer?
Anybody to share his expertise?

Do Hard reset
in my opinion follow the instrction of APRMIKE, after HArd rest. During hard rest U must do format storage "yes" and reg del "yes..and of course del. the partnership, keep the previous name same as before....";;;other wise it wil continue to give U headach... [/quote]

how do i get into the menu with the options
format storage "yes" and reg del "yes
after the hard reset?

Ok, solved half way.
It was the regional setting.
I didnt quite get what I wanted though, so I have re set everything from zero.
Is there a way to backup and choose what is that we want to restore?
thank you guys for your help!

Take a look at spb backup. An excellent backup utility that will allow scheduled backups and gives you the options to chose what to backup and restore if necessary. Also the software does not have to be installed to do a restore which saves a lot of messing about, just click the files and it does the rest
http://www.spbsoftwarehouse.com/products/backup/?en

thank you, i will try it!

How to make a full-backup for TyTNII?

Hi, I'm looking for full backup method of my TyTNII before playing new application installration as my insurance...
Because sometimes system freezed during my trial, especially trial of Japanese charactor installation. (We can not go to Windows Mobile screen from hTC logo page , so I have to system reset (2 Function keys + Reset)...then retry everything...>_<
I offen use Ghost for my PC to make a backup.
Do we have any idea of making backup for TyTNII such as Ghost?
Your ideas I appreciate!

I'am use spb backup, option full... bye
http://www.spbsoftwarehouse.com/products/backup/?it

Also Sprite Backup 6.1 works nice in Kaiser WM6... i think better than SPB one... but only for me

I can personally attest that SPB Backup is a lifesaver. I was able to totally restore my Tilt last night after somehow managing to erase virtually everything.

Thanks all
I tried Spb last night, then could make a backup!
Thanks!!

I like Spirit Backup 6, which works really nice.

I have Sprite and Spb, my vote is Sprite. Although there is nothing wrong with Spb, Sprite gives me more options. Like backing up to the desktop.

When Sprite says it's going to "reset the device"....what does this mean? I don't want wipe everything off of the phone.
Also, how does it connect to the PC?
TIA

Sprite does a soft reset on your phone before it starts a backup, no it doesn't wipe your phone, just a normal soft reset. I'm guessing it does this just to make sure there are no programs running that can screw up the backup..
I too can attest to how well Sprite works. I've been using it since version 3 and I must say that version 6 works GREAT with the Tytn/Kaiser/Tilt. I by mistake half installed the MS Framework services (Don't do that!! ) and had to restore from backup which worked perfectly!
Now I'm not sure if this is a function of Sprite, or ActiveSync, but once you restore with this version you won't have to fully sync again which saves you from getting duplicate contacts,calendar events. With the older version you'd always need to do a full sync and ran into the issue with duplicate info..
Good luck!
-RT

OK, it resetting now.................
Now, it's backing up...............wow, 44.1M
Resetting again................
It worked! Backed up to storage card.
Thanks A Lot,
CR

With Spb, you can, using active sync, copy your backup file from your PPC storage card, to the hard drive of your PC. Then, if necessary, you can reverse and have a backup that you can use to restore in the event that you lose your micro storage card, or that it becomes corrupt.

prubin said:
With Spb, you can, using active sync, copy your backup file from your PPC storage card, to the hard drive of your PC. Then, if necessary, you can reverse and have a backup that you can use to restore in the event that you lose your micro storage card, or that it becomes corrupt.
Click to expand...
Click to collapse
Thanks. I'll be hitting the road today, but will try it this week sometime.

Does Sprite and/or SPB make an "image". Or is it just backing up "data"? Is the only way to make an "image" of your device to custom cook a ROM?

I use Sprite back-up...spb works good but the last time I used spb it didn't offer an option to restore after a ROM upgrade...don't know if spb added this feature but that's the only reason why I would choose Sprite over spb...

I use Sprite BackUp,very good program and restoring between different ROM versions or different devices.

Where to Find Sprint Backup Application
I just found this thread doing a search on Ghost programs and I'm wondering if someone could tell me where to go to get Sprite Backup?
Thanks!!

bookluvr4u said:
I just found this thread doing a search on Ghost programs and I'm wondering if someone could tell me where to go to get Sprite Backup?
Thanks!!
Click to expand...
Click to collapse
Sorry! Just noticed the Sprint in the title. Meant to say Sprite!

Hi
I have a AT&t Tilt
Sprite backup makes backup & creates Icons on Sd cards
I want to know Can we back up our cell phone useing the Older
back up than the recent one ?
Cos my Device shows very little free space
& it could be cos i have been trying all kinds of differnt software
Or is there a Way to make a Device clean up,
Like we do on our PC -Disk clean up
which Removes - Temporary Internet Files, etc
Thank you for your Help

I go into the file menu and delete them there.

chasr11 said:
I go into the file menu and delete them there.
Click to expand...
Click to collapse
HOW ??
plz explain step by step
Start/ setting/ then...........

Problem after installing WM6.1

Hello all,
I have a TyTN II, bought in Switzerland, with a Swiss/French ROM.
Yesturday I had the brilliant idea to upgrade to WM6.1. Bad idea.
Before doing so, I made a full backup using Sprite Backup 5.1, thinking that I would get the best out of WM6.1 with all my current data.
The upgrade to WM6.1 went perfect. When I switched it back on, everything was OK. So I decided to perform a restore using the Sprite software, to get back all my data. During the process I recieve a warning message telling me that the the phone and operating system are not the same as on the backup...oups! I decide to ignore the message and press continue. Sprite does his thing, and the phone restarts. Only problem, it won't go past the HTC welcome logo...
I hard reset it. Start looking around on forums, and for some reason that today I can0t remember, I waste 25$ on the Sprite Backup 6.2 software. I try, but nothing works.
I write an email to Sprite explaining my problem, and here is the answer I get:
Hi guys,
I just bought your newest Sprite Backup product hoping that this would help, but it doesn't look so.
My issue is the following:
I have a HTC TyTN II that was running under WM 6.0 until now. Today I decided to upgrade to the WM 6.1 version. Prior to doing so I made a backup using the Sprite Backup software provided with my phone (on a HTC CD).
The backup went perfect. So I did the WM upgrade, and my phone configured perfect. I tried to restore the information from the backup to my phone. I first received a warning message telling me that this wasn't the phone or the WM version that I was using to create the backup. I thought that I should anyways have a try.
My phone performed the restore, but then wouldn't work. Only the HTC logo appeared and then it froze. Looking at some forums, I saw that a Hard Reset of the phone was advised, so I did it.
After this, still looking around forums i saw that people were talking about the fact that the new Sprite Backup software has this feature about retro compatibility with previous ROM versions. I thought that this would be the solution.
I bought the software and I'm desperately trying to restore the information. The only thing I get is the following error message:
"The selected backup file was created using a different version of Sprite Backup (5.1.0, Build 1449) and is incompatible with your current version (6.2.2, Build 2280)."
Guys, any help will be greatly appreciated, I had some important information on this backup and I would be extremely grateful if you could help me out to solve my problem.
Thank you in advance.
Best regards,
Ostap
Tama McCallum 23/07/2008 1:30:38 p.m.
Dear Ostap,
Thank you for contacting Sprite Software. Unfortunately Sprite Backup itself is not backwards compatible, so to restore your 5.1 backup file, you need to use Sprite Backup 5.1.
To restore please follow these steps;
a) Hard reset your device
b) Place the attached .CAB file onto your device
c) Open the .CAB file using File Explorer
d) Open Sprite Backup
e) Go into Options> Switch to Advanced Mode
f) Go into Options> Restore Options and select Enable Device Upgrade mode
g) Go back to the main menu and choose your desired backup file to be restored
h) Continue with the restoration ignoring any prompts that may arise
If you encounter any errors, please send me the resulting BackupLog.txt file created in the \Temp\Log folder on your device.
Best regards,
Tama McCallum
Sprite Software
Unfortunatly her suggestion does not work.
So I start going around the web again, and I find this site, that seems the most efficient and proffesional. I really hope that you will be able to help me out.
Just to finish, and to keep focus, what I really need is ONLY the contact information from my backup/old ROM. Is there a way to extract this information from the file on my PC, or revert back to my old ROM and be sure that the restore will work?
Thank you very much in advance.
Best regards,
Ostap

Look into Flashing from your SD card, and then see if you can find the 6.0 rom is the kaiser wiki. (you should be able to get to all of this through the links in my signature. If you can get back to 6.0 and use the backup I would then try syncing with outlook to backup your contact info. Then flash back to 6.1, sync again and then enjoy 6.1.

Edit: first, hard reset.
Then try this (extracted from the Sprite Backup 6.2.2. helpfile):
"Upgrade Mode
Sprite Backup uses different Restore modes depending on the change in device or Operating System.
To set Upgrade Mode Options follow the instructions below:
From the Sprite Backup main screen, select 'Options'.
From the 'Options' screen, select 'Restore'.
From the 'Restore Options' screen, select 'Upgrade'.
Enable/Disable the settings you require.
Press 'OK' to save the settings or 'Cancel' from the menu.
The 'Help' menu item displays this Help file.
Personal Data: Use this option to restore your personal data across different devices or ROM versions. This option will exclude everything except ‘My Documents’ contacts / calendars / tasks / call logs."
When I upgraded (also with a Swiss/French HTC ROM), I could backup all my personal data and then had to manually update my settings and reinstall my programs.
I hope this helps, good luck.

anoano said:
Try this (extracted from the Sprite Backup 6.2.2. helpfile):
"Upgrade Mode
Sprite Backup uses different Restore modes depending on the change in device or Operating System.
To set Upgrade Mode Options follow the instructions below:
From the Sprite Backup main screen, select 'Options'.
From the 'Options' screen, select 'Restore'.
From the 'Restore Options' screen, select 'Upgrade'.
Enable/Disable the settings you require.
Press 'OK' to save the settings or 'Cancel' from the menu.
The 'Help' menu item displays this Help file.
Personal Data: Use this option to restore Your personal data across different devices or ROM versions. This option will exclude everything except ‘My Documents’ contacts / calendars / tasks / call logs."
When I upgraded (also with a Swiss/French HTC ROM), I could backup all my personal data and then had to manually update my settings and reinstall my programs.
I hope this helps, good luck.
Click to expand...
Click to collapse
Um, dude, he can't get into his phone..
Only problem, it won't go past the HTC welcome logo...
Click to expand...
Click to collapse

anoano said:
Edit: first, hard reset.
Then try this (extracted from the Sprite Backup 6.2.2. helpfile):
"Upgrade Mode
Sprite Backup uses different Restore modes depending on the change in device or Operating System.
To set Upgrade Mode Options follow the instructions below:
From the Sprite Backup main screen, select 'Options'.
From the 'Options' screen, select 'Restore'.
From the 'Restore Options' screen, select 'Upgrade'.
Enable/Disable the settings you require.
Press 'OK' to save the settings or 'Cancel' from the menu.
The 'Help' menu item displays this Help file.
Personal Data: Use this option to restore your personal data across different devices or ROM versions. This option will exclude everything except ‘My Documents’ contacts / calendars / tasks / call logs."
When I upgraded (also with a Swiss/French HTC ROM), I could backup all my personal data and then had to manually update my settings and reinstall my programs.
I hope this helps, good luck.
Click to expand...
Click to collapse
Thanks anoano
Sounded great, but unfortunatly nothing happened... I've tried this for a few times already.
ChumleyEX:
The problem is that I don't synchronize with Outlook. I use Outlook with my business phone, so the only place I had my contacts was the HTC and now the Backup I can't use.
As a last resort I will indeed follow your instructions about flashing and putting a 6.0 ROM and trying to restore from there.
Before we get there, do you guys have any other ideas?
Thanks!

The contacts are stored in pim.vol located in the root of your device. Try to either restore that file or extract it on your computer and copy it to your phone (if your phone is still stuck at the HTC logo you'll have to hard reset first, of course).
If WM won't let you overwrite your old pim.vol, try this trick (quoted from another post):
try to delete poutlook.lnk from the windows\startup folder
softreset
connect pda to your pc
rename pim.vol to pim2.vol
restore your pim.vol
immediately perform a soft reset
Click to expand...
Click to collapse
This could work, provided the data layout of pim.vol hasn't changed in WM6.1.
Edit: You could also try to restore the personal data and then do as the Sprite lady told you, send her the log file. Perhaps they can work it out.

I had a similar problem to the OP. Turned out I'd restored the old Windows folder which of course doesn't work as it's a new version of Windows that came wit the new ROM image. So theanswer was to go reflash the new ROM, restart the restore, check that everything is checked to be restored except the Windows folder. It worked....

pudifoot:
GREAT!!! It worked, just the way the other post describes! It's perfect!
Thank you soooo much to all of you!
Take care.
Ostap

I'm glad it worked out for you!
For future backup and restore of your personal data you might want to check out PIM Backup.

Can't Recover PIM.VOL after hard reset !
Hi ... I have a similar problem.
I hard reset my phone and I saved PIM.VOL, now I'm trying to copy it over, successfuly, but after a soft reset the file reverts to it's new values ... (from a 5mb backup file to a 300kb blank file)
I don't know what to do ... tried safe more, total commander, waiting 60 seconds before reset, resetting imedietly after copy, SPB Backup (restore works but no contacts)
PLEASE HELP !!!
-----
Okay ! found what the problem was !, I installed hebrew support before restoring the contacts, it must have changed the format.
Thanks everybody, love this forum !
-----
Dammit ! I restored the contacts first, then installed the hebrew support and guess what, it all went to hell in a hand basket.
After the hebrew gets installed all the contacts and apointments just disapear !
Well ... what now ? heh ...

I have the same problem as the poster of this thread! But I cant get it to hard reset
I can't get a reset to work. I have nothing vital on the phone. Everything is backed up on SD. I just need a hard reset so I can load everything back manually. My PC doesn't even recognize through usb! Any help would be greatly appreciated!
Not sure how to flash from SD but I already have the link to origonal rom saved to PC. Guess I could look into that, but a hard reset would be TONS easier!

rednekvolfan said:
I can't get a reset to work. I have nothing vital on the phone. Everything is backed up on SD. I just need a hard reset so I can load everything back manually. My PC doesn't even recognize through usb! Any help would be greatly appreciated!
Not sure how to flash from SD but I already have the link to origonal rom saved to PC. Guess I could look into that, but a hard reset would be TONS easier!
Click to expand...
Click to collapse
Perform a soft reset with stylus, when the screen goes blank hold the camera button until a multi colored screen comes up and then reflash

I know this doesn't help much, but this is why you need to have a backup of the back - making sure it works. Even when you switch from a new rom, more likely you will have to rebuild it from scratch.. (Trust me, I know). It is a pain but in the long run once the rom is built to your prefence, sycing with exchange it a breese and no data is lost.
Your best bet is to take your device into the dealer, tech shop and have them revert back to the rom you were using.
It is always important to write this stuff down ahead of time before flashing..
Good Luck/
Tvos

corrupt registry

Hi! I regularly use SpBackup, and all seems work fine (the diamond works fine, restore ok, etc...). Sometimes I use Sprite Backup, but it gives me an error about system settings. I've send the file log to the software house: this is the answer:
Thank you for contacting Sprite Software. According to the log file the registry on your device is corrupt. At the time of a backup Sprite checks the registry and will not perform a backup - this is because a restore will restore the corrupt registry which is not good practice.
Unfortunately I cannot tell what caused the corruption and the only way to correct this is to hard reset your device.
Any suggestions? I use SK Tools to clean registry but...
An other question... after a HR what have I to do? reinstall all programs? may I restore all but system setting (PIM etc....)? How I found my device after a HR?
Thanx for your attention

medfcara said:
Hi! I regularly use SpBackup, and all seems work fine (the diamond works fine, restore ok, etc...). Sometimes I use Sprite Backup, but it gives me an error about system settings. I've send the file log to the software house: this is the answer:
Thank you for contacting Sprite Software. According to the log file the registry on your device is corrupt. At the time of a backup Sprite checks the registry and will not perform a backup - this is because a restore will restore the corrupt registry which is not good practice.
Unfortunately I cannot tell what caused the corruption and the only way to correct this is to hard reset your device.
Any suggestions? I use SK Tools to clean registry but...
An other question... after a HR what have I to do? reinstall all programs? may I restore all but system setting (PIM etc....)? How I found my device after a HR?
Thanx for your attention
Click to expand...
Click to collapse
Hard reset definitely and then a restore of you PIM.
Reinstall all apps after HR and create a new backup.
It is not safe to restore anything but PIM, since everything else basically stores in registry and thus will result in yet another bad restore.
Anyways, its windows, a HR and reinstall is good monthly

SPB-Backup fried my Diamond

I used to love SPB backup for keeping my data safe when I screwd up my phone too much, but for some reason I have less good experiences with the SBP / Diamond combination.
First all, my faforite contacts dissapeared from the TF3D tab when restoring a backup (happened to me several times), then my music player went crazy after another restore and finally it crawled up and died in a quiet corner after another restore... I had to hard reset to get it alive again... and re-install everything...
This never happened to me while doing the same thing on a HTC Touch...
Am I missing something or is SPB Backup not working properly on the diamond???
Is sprite backup any better???
Ps: I use stock NLD ROM 1.93

i don't like Sprite or SPB Backup for the Diamond, neither seem to work properly! At the moment i'm using Jeyo Mobile companion for the Contacts, Messages (SMS,MMS,Email) etc and it seems to be ok as it also saves the message threading too which is a bonus!

That is weird, i use spb backup also and have no bissues with that. just can advise you to go through all the settings as there are several that need to be set correctly. Also during restore you need to correct the options for restore.
If you set it up correct all will be restored.
Grtzzz Machineman

What is your SPB backup version ?

I found SPB backup caused only problems with my M700. For the Diamond I just copy all data off, and fortunately use Outlook on Exchange to resyn contacts, email etc etc.
I then have to reinstall all apps :-(
I have it down to a 10 minute, fine art.

Have used Spb Backup for while with my Diamond and no problems.....perhaps a re-install of the program is in order

arix said:
What is your SPB backup version ?
Click to expand...
Click to collapse
SPB backup 2.0 I think, I just downloaded the latest version and used that, su I am up to date...
I think the SPB cannot handle the internal memory or the TF3D settings or something...
I think I will make just backups of email and contacts etc and also learn how to install everything in 10 minutes like Sickboy555
[Idea] Would it be possible to create one big exe or cab file from several loose cab file's and maybe also integrate some reg tweaks, so I can install them all in one go?

Chris1974 said:
SPB backup 2.0 I think, I just downloaded the latest version and used that, su I am up to date...
I think the SPB cannot handle the internal memory or the TF3D settings or something...
I think I will make just backups of email and contacts etc and also learn how to install everything in 10 minutes like Sickboy555
[Idea] Would it be possible to create one big exe or cab file from several loose cab file's and maybe also integrate some reg tweaks, so I can install them all in one go?
Click to expand...
Click to collapse
I m using the latest version as well (2.0 something) and I have no problem at all,
I made restore from backup few times and all were ok..
The problems I saw that while using my local interface language instead English it made some problems, so I m using English iterface anyway and Just have to change from local language to English after HR..(u can use
other language , but b4 backup change to english)
2 more thing that u should take care:
1. save all the backup u make (once in 1-2 weeks or something) in your PC.
and if problem with one restore u can use the previous one..
sometines u have problem due program that u installed and u make a backup
with the problem (otherwise why to make HR and restote ?), and the prblem still exist after restore...
2. Do SR b4 backup , u get "clean" RAM for backup...

If you are discussing technical problems with a backup program, and you arent sure of the prog version, you are just wasting your own and everyone elses time. Find out.

hello,
before starting a backup reset your device.
and before you playing the backup back, reset it too.
than you will never became problems with your spb-tool.
sometimes you have really wait for ending of backup(ping) or restoring.
dont wait and reset your device and try again.
no prroblem that you dont know your version,
because a backup-program is for backup(ping)/restoring,
an essentuelly needed tool for all devices of the world.
dont sell if dont well !!!!
check the german o2-site (http://www.o2online.de/nw/support/downloads/software/xda/xdadiamond/index.html) for money-less backup-tool.
okokur

I have been using SPB Backup (and Weather and Shell) with no problems on my Diamond.

spb backup 2.0.1 build 3092
sometimes i had "messing" contacts (doubled from sim) but all the rest worked fine. I'm on 3rd rom installation and after flashing/Hresetting i just restore my last backup of the old rom using the option "rom upgrade" thicked.
all ok: custom weather, powermanagement, background 4all pages, font fix and so on... (to be sure i keep this "system" cabs in an internal storage folder named "mayday").
I run a scheduled nightly backup everyday

boglll said:
spb backup 2.0.1 build 3092
sometimes i had "messing" contacts (doubled from sim) but all the rest worked fine. I'm on 3rd rom installation and after flashing/Hresetting i just restore my last backup of the old rom using the option "rom upgrade" thicked.
all ok: custom weather, powermanagement, background 4all pages, font fix and so on... (to be sure i keep this "system" cabs in an internal storage folder named "mayday").
I run a scheduled nightly backup everyday
Click to expand...
Click to collapse
While u using nightly backup everyday it means u don't know if u have "stable" mobile since it makes restart
everyday after backup .. when I had problems b4 restore
old backup I got restart without reason every night, and I see it as problem...after restore no more restart every night..

I think sprint support messed with my diamond
I use spb backup 2.0.1 build 3092 as well and backups run fine. The only thing I don't like is that after backup runs it always wants a reboot even if you tell it not too, and the option to automatically enter pin on reboot doesn't really seem to work, it hangs on windows 6.1 green screen while booting and finishes when you enter the pin code. I haven't really played with restore though. I did find after talking with sprint advanced technical support the other day, my phone suddenly lost the tf3d quick contacts and then also required full contact sync with outlook. It seemed that something tech support did remotely wiped out all my contacts! Has anyone else ever experienced this? I thought this happened on my original touch as well once or twice. Does sprint have this capability? Has it ever happened to anyone else? Am I just paranoid?