corrupt registry - Touch Diamond, MDA Compact IV General

Hi! I regularly use SpBackup, and all seems work fine (the diamond works fine, restore ok, etc...). Sometimes I use Sprite Backup, but it gives me an error about system settings. I've send the file log to the software house: this is the answer:
Thank you for contacting Sprite Software. According to the log file the registry on your device is corrupt. At the time of a backup Sprite checks the registry and will not perform a backup - this is because a restore will restore the corrupt registry which is not good practice.
Unfortunately I cannot tell what caused the corruption and the only way to correct this is to hard reset your device.
Any suggestions? I use SK Tools to clean registry but...
An other question... after a HR what have I to do? reinstall all programs? may I restore all but system setting (PIM etc....)? How I found my device after a HR?
Thanx for your attention

medfcara said:
Hi! I regularly use SpBackup, and all seems work fine (the diamond works fine, restore ok, etc...). Sometimes I use Sprite Backup, but it gives me an error about system settings. I've send the file log to the software house: this is the answer:
Thank you for contacting Sprite Software. According to the log file the registry on your device is corrupt. At the time of a backup Sprite checks the registry and will not perform a backup - this is because a restore will restore the corrupt registry which is not good practice.
Unfortunately I cannot tell what caused the corruption and the only way to correct this is to hard reset your device.
Any suggestions? I use SK Tools to clean registry but...
An other question... after a HR what have I to do? reinstall all programs? may I restore all but system setting (PIM etc....)? How I found my device after a HR?
Thanx for your attention
Click to expand...
Click to collapse
Hard reset definitely and then a restore of you PIM.
Reinstall all apps after HR and create a new backup.
It is not safe to restore anything but PIM, since everything else basically stores in registry and thus will result in yet another bad restore.
Anyways, its windows, a HR and reinstall is good monthly

Related

restoring activesync's backup after rom upgrade

Hello, I had everything backed up before starting the upgrade.
My idea was to restore everything like it was before the upgrade: messages, settings, programs etc.
After the upgrade, activesync won't restore the stg file since, it says, the device is not the same as the one the backup was made for.
Any suggestion on how to restore the back up? or to retrive the information from the stg file?
Thank you for your attention and help.
PB
The way I got round this was to remove the partnership in active sync (must be done when device is NOT connected) - be sure not to delete settings on PC when it asks. Give the old name back to your device plug it in and then restore through active sync.
Its wise to take a copy of the backup file too, just in case!
There maybe a better way of doing it, but this works fine for me
great...
great...I have deleted the settings on the pc.
I have tried with the guest account, but obviously nothing happens.
what now.
this thing sucks. Can't i just overwrite everything from the stg using stgviewer?
Anybody to share his expertise?
Do Hard reset
in my opinion follow the instrction of APRMIKE, after HArd rest. During hard rest U must do format storage "yes" and reg del "yes..and of course del. the partnership, keep the previous name same as before....";;;other wise it wil continue to give U headach... [/quote]
how do i get into the menu with the options
format storage "yes" and reg del "yes
after the hard reset?
Ok, solved half way.
It was the regional setting.
I didnt quite get what I wanted though, so I have re set everything from zero.
Is there a way to backup and choose what is that we want to restore?
thank you guys for your help!
Take a look at spb backup. An excellent backup utility that will allow scheduled backups and gives you the options to chose what to backup and restore if necessary. Also the software does not have to be installed to do a restore which saves a lot of messing about, just click the files and it does the rest
http://www.spbsoftwarehouse.com/products/backup/?en
thank you, i will try it!

How to make a full-backup for TyTNII?

Hi, I'm looking for full backup method of my TyTNII before playing new application installration as my insurance...
Because sometimes system freezed during my trial, especially trial of Japanese charactor installation. (We can not go to Windows Mobile screen from hTC logo page , so I have to system reset (2 Function keys + Reset)...then retry everything...>_<
I offen use Ghost for my PC to make a backup.
Do we have any idea of making backup for TyTNII such as Ghost?
Your ideas I appreciate!
I'am use spb backup, option full... bye
http://www.spbsoftwarehouse.com/products/backup/?it
Also Sprite Backup 6.1 works nice in Kaiser WM6... i think better than SPB one... but only for me
I can personally attest that SPB Backup is a lifesaver. I was able to totally restore my Tilt last night after somehow managing to erase virtually everything.
Thanks all
I tried Spb last night, then could make a backup!
Thanks!!
I like Spirit Backup 6, which works really nice.
I have Sprite and Spb, my vote is Sprite. Although there is nothing wrong with Spb, Sprite gives me more options. Like backing up to the desktop.
When Sprite says it's going to "reset the device"....what does this mean? I don't want wipe everything off of the phone.
Also, how does it connect to the PC?
TIA
Sprite does a soft reset on your phone before it starts a backup, no it doesn't wipe your phone, just a normal soft reset. I'm guessing it does this just to make sure there are no programs running that can screw up the backup..
I too can attest to how well Sprite works. I've been using it since version 3 and I must say that version 6 works GREAT with the Tytn/Kaiser/Tilt. I by mistake half installed the MS Framework services (Don't do that!! ) and had to restore from backup which worked perfectly!
Now I'm not sure if this is a function of Sprite, or ActiveSync, but once you restore with this version you won't have to fully sync again which saves you from getting duplicate contacts,calendar events. With the older version you'd always need to do a full sync and ran into the issue with duplicate info..
Good luck!
-RT
OK, it resetting now.................
Now, it's backing up...............wow, 44.1M
Resetting again................
It worked! Backed up to storage card.
Thanks A Lot,
CR
With Spb, you can, using active sync, copy your backup file from your PPC storage card, to the hard drive of your PC. Then, if necessary, you can reverse and have a backup that you can use to restore in the event that you lose your micro storage card, or that it becomes corrupt.
prubin said:
With Spb, you can, using active sync, copy your backup file from your PPC storage card, to the hard drive of your PC. Then, if necessary, you can reverse and have a backup that you can use to restore in the event that you lose your micro storage card, or that it becomes corrupt.
Click to expand...
Click to collapse
Thanks. I'll be hitting the road today, but will try it this week sometime.
Does Sprite and/or SPB make an "image". Or is it just backing up "data"? Is the only way to make an "image" of your device to custom cook a ROM?
I use Sprite back-up...spb works good but the last time I used spb it didn't offer an option to restore after a ROM upgrade...don't know if spb added this feature but that's the only reason why I would choose Sprite over spb...
I use Sprite BackUp,very good program and restoring between different ROM versions or different devices.
Where to Find Sprint Backup Application
I just found this thread doing a search on Ghost programs and I'm wondering if someone could tell me where to go to get Sprite Backup?
Thanks!!
bookluvr4u said:
I just found this thread doing a search on Ghost programs and I'm wondering if someone could tell me where to go to get Sprite Backup?
Thanks!!
Click to expand...
Click to collapse
Sorry! Just noticed the Sprint in the title. Meant to say Sprite!
Hi
I have a AT&t Tilt
Sprite backup makes backup & creates Icons on Sd cards
I want to know Can we back up our cell phone useing the Older
back up than the recent one ?
Cos my Device shows very little free space
& it could be cos i have been trying all kinds of differnt software
Or is there a Way to make a Device clean up,
Like we do on our PC -Disk clean up
which Removes - Temporary Internet Files, etc
Thank you for your Help
I go into the file menu and delete them there.
chasr11 said:
I go into the file menu and delete them there.
Click to expand...
Click to collapse
HOW ??
plz explain step by step
Start/ setting/ then...........

Weird worry with trusted certificates

Hi,
i needed to restore my device from a backup with Sprite version 6.2.2(upgrade full version not the light one coming with my stock rom) ,
when a strange event occured:
After the restore and the device's reboot all none pre-installed(thoses present in stock roms) softwares werent able to be launched,
i had a message " not signed with a trusted certificate, or one of its components cannot be found"
and if i cliked on "yes", i had another message like "pocket informant failed to launched /Or editor unknown" and that with all the soft i had installed since my kaiser purchasing(voice command(from MS !)pocket mechanics , phm regedit, even sprite backup).
I tried the xdadevelopper kaiser tweak.exe and advanced schapps configuration tool(to tweak the "none trusted cabs installation security" but both refused to "run"(kaiser tweak) or be installed (schapp's) from my sdcard and so tried to run an install from my
pc of "phm regedit" but windows mobile center 6.1(under vista) gave me an error "unable to install/install failed" like if all my device was 'read only'
or if no "administrator privileges" were given to me on the device(from laptop or its sdcard).
ps:i wasnt able to merge(double tap) even a registry backup made on my sdcard before or install the SDK certs cab file .
So from my backup folder on my sdcard(where i had 3 different backups with 3 different dates), i tried to run the backup.exe(s), but i had the same worries(the exe wasnt able to be launched).
I decided to wipe out all datas via 'parameters/system/wipe' all datas"(kind of "soft" hardreset) (reboot+"device's first use configuration")and run the backup from the sdcard without any luck.
(the restore is done but at the device start i had many errors like "Pi calendar failed to launch", "voice command" etc
the only way to retrieve my device was to wipe out all datas
like just above and launch a restore from sprite backup on my laptop
(i had to reconnect/disconnect/reboot from usb my device +wmc 6.1 close/"re-launch", 2 or 3 times, in order to be able to restore it)
What i dont understand, last week i had to do a full restore from one of my backups (from sd card ) and it worked(no certificate worry and without prior wipe out) :
So when i wipe out all the kaiser and launch a restore from sdcard
why do i have a worry with "trusted certificates" as the backup is an image
of what was working(when created), it's as if some registry parts or "certificates"(dont know what kind of files, it is) were missing
why?
any idea replies will be welcome !
thanks in advance
Hi, I had the Problem today,too... when Sprite Backup fails oder something like that, then all no plugged-in certificates are away.
I don't know, where I could restore them - some people who had the same problem didn't found any help by restoring a former backup.
But there's a (little bit annoying) solution WITHOUT Hard-Reset :
1. At first you need a Registry Editor - and I think your Registry Editor won't work, too - because of the certificate.
So - Reinstall it
2. Then go to the Key HLKM\Security\PromptExclusionList and erase everything (except from DEFAULT). So that Registry-Directory is empty.
Now there are the thirst-party-Certificates are no more known from Windows Mobile
3. Now go to your Programs in Programms-Menue which didn't worked... you will be prompted everytime because of the certificate - and confirm it with yes... and you have the certificate for further times
When you have very much programs installed... then you will have very much to confirm... but after a Hard-Reset... I think that's much more mork, isn't it? Especially when you have a special theme (I love the black theme for 1.93)...
Hope it works fine, too. And I'll have a look for another Backup Tool, which makes Backups and doesn't destroy certificates
Greets from Germany
Pierre
Hey,
Just had this problem too, no one seems to have written the solution about this. I had to do a hard reset my certificates were also missing, also I was unable to remove installed programs via remove programs. Using HTC Touch HD with stock WM6.1 and upgraded Radio 1.12.25.16.
The back up was made by SunnySoft 3.7 and was a self executed one, which I did once the hard reset was completed. However, I found if I then reinstalled SunnySoft via Active Sync and then restored the backup again this solved the certificate problem but not the uninstall one.
I am now trying a new hard reset and then install SunnySoft before I restore anything, hopefully this will work.
No joy with the backup. The problem with the certificates was because SunnySoft program wasn't restoring the whole backup (I guess due to its size), works better when files restored bit by bit.
However, everything appears to be fine until I try to Remove installed software...Nothing I can do allows me to remove anything from the program list, just says it wasn't uninstalled properly do I want to remove it from the list (but doesn't). I can't even reinstall the software to fix it, just fails install.
Is there anyway to rebuild the program list or reinitalise the list to install over the top again and allow items to be uninstalled? Where are these settings located?
Failing that, I'll want to rebuild the system from scratch, but I need to know where the contacts and SMS messages are located in the system (so I can at least keep these).
Thanks for any assistance in advance. By the way, what is the best backup software which works for WM6.1???
Solution...
Moved on a bit with this (sorry if no one is interested in my self replies but this might help someone with the same issue)
The Remove Programs seems to end up in two different states:
1) Blank and new installs fail 2) Populated but programs can not be removed but new installs work (This state we can work with).
I think to get to state 2 the difference is installing Sunnysoft Backup after the Hardrest via active sync (I guess this helps it initialise the Remove Programs list).
Restore Data:
As mentioned before if the Restore doesn't work in one go (mine is about 50Mb compressed) then only restore the files (all except windows/internal store/registry/database), this gets a good chunk out of the data out of the way (the system resets after which is why we purposely miss out anything which effects what runs on the system). Now restore all the "folders" within windows (except appdb/AppMgr/Start Menu/Start Up/System and files within Windows), again this avoids anything new running without everything being ready when it restarts. Finally, restore the Database, Registry, Internal Storage and any remaining folders & files within windows. If you don't get certificate issues and the Remove Programs is populated it is ok to move on to the next bit.
Remove Programs:
This problem here is the SunnySoft backup defaults to not including tmp files. Unfortunately the registry references to tmp files stored in Windows\AppMgr\{appname}\ which are now no longer there (THANK YOU SO MUCH!!), this is what is stopping the program from being removed or reinstalled correctly.
1. Look up the name of the tmp file in the registry: HKLM\Security\AppInstall\{appname}\Uninstall\
2. Copy an old tmp file with the correct name i.e.1001.tmp in Windows\AppMgr\{appname}\. NOTE: Install a new program, copy it's tmp file. Then uninstall the new program again.
3. You can also note down the references to the other files if you don't have the original install (but this won't be the cleanest way).
4. You can now go ahead and remove the program from Remove Programs List.
5. Finally remove the files you noted or reinstall the program (and uninstall as you would before if required)
How stupid.

Diamond hard reset and restore by Sprite Backup 6.22

Hi All,
I've tried to restore my diamond about few times of hard reset. I've tried these software:
Resco Backup, backup fine but cannot restore perfectly...
Spb backup, cannot making backup file and of course cannot restore..
Sprite backup, the most recommended backup software by htc, successful back up file but also cannot restore perfectly and few waring appear after restore.....
So did anyone has successful restore diamond after hard reset? Pls share your recommended software and also the software setting. I'm really tired to reinstall all software after hard reset. B4 I'm using Spb backup for my old D810, it's work well and won't miss anything after restore.
Pls help and share your experience, thanks!!
My experience sharing
I have been backed up successfully, here below is my experience sharing, hope it would help:
The key points are
1. Make sure your storage memory must bigger than 15MB
(How to check? Start> Settings> System tab> Memory> Main tab).
2. Do not back up the “File System”. Please choose ” System Data”> uncheck “File System”.
(Note: If you back up the “File System”, it will cause an error message due to low storage memory.)
Good luck!
Try, SPB Backup again & make sure you uncheck (Stop processes before backup) under options. This should allow for it to finish the BackUp process succesfully & then restore from Hard Reset with no issues. Hope this works.
*Note*
Resco Backup, Sprite did not work correctly for me either.
I've tried spb already with your suggestion last time, but the back up file didn't restore perfectly, some important file missing as well.....
Im, not sure then. I am currently using the latest update from SBP & it worked even after a hard reset...sorry I could'nt help.
9up said:
I've tried spb already with your suggestion last time, but the back up file didn't restore perfectly, some important file missing as well.....
Click to expand...
Click to collapse
Did you try with the new Spb Backup v2? It seems to run beautifully (after unticking stop processes), but haven't tried a restore yet.
Spirite Backup TOTALLY SCREWED UP MY DIAMOND.
I tried restoring because the music player in TouchFLO 3D would no longer sound (Every other program and sound worked)
F**KING DIAMOND
wbaez0320 said:
Try, SPB Backup again & make sure you uncheck (Stop processes before backup) under options. This should allow for it to finish the BackUp process succesfully & then restore from Hard Reset with no issues. Hope this works.
*Note*
Resco Backup, Sprite did not work correctly for me either.
Click to expand...
Click to collapse
i can not agree more! only spb has the right (and safe) backup. i already used on diamond without a glitch. lots of option.
back-up! before you tweak it or try any crazy stuff BACK-UP.
Does anyone know where to get the SpriteBackup_WWE_ME file that is supposedly free for Diamond users?
I've gone on HTC's website and entered my S/N etc but when I click ok I just go to a dead link. Well done HTC
????
SPB Backup 2.01 wotk great for me and with Stop process checked.
check this:
http://www.spritesoftware.com/comparison-sprite-spb-page1
Anyone have any luck using the newer version of Sprite Backup (6.5) with the HTC Diamond?
jaydubya said:
Anyone have any luck using the newer version of Sprite Backup (6.5) with the HTC Diamond?
Click to expand...
Click to collapse
Yes, runs fine, no problems in back-up and restore(even after hard-reset).
Techno-Freak said:
Yes, runs fine, no problems in back-up and restore(even after hard-reset).
Click to expand...
Click to collapse
Thank you! Good to know. I have backed up a few times with 6.5 but haven't need to restore yet...
File System problem
I am using Sprite for backing up, and time to time I get the message "Fail to backup file system".
I presume I am not the only one to get that, so I thought to write here the answer I got from Sprite Customer Service -
"There is possibly a corruption in the device registry which is disallowing Sprite Backup to backup your device. Please follow these steps to avoid the error;
1) Open Sprite Backup
2) Click 'Options'
3) Click 'Backup'
4) Click 'General'
5) Untick the box next to 'Check for corrupt registry'
6) Click 'OK' then proceed with backup as per usual."
This solved for me the issue, but I don't really know what is their definition of "corrupt registry". I did some hacks here and there, maybe anything different than the original registry is considered "corrupt"?
Does anyone have any comment on this?
thanks

Problem after installing WM6.1

Hello all,
I have a TyTN II, bought in Switzerland, with a Swiss/French ROM.
Yesturday I had the brilliant idea to upgrade to WM6.1. Bad idea.
Before doing so, I made a full backup using Sprite Backup 5.1, thinking that I would get the best out of WM6.1 with all my current data.
The upgrade to WM6.1 went perfect. When I switched it back on, everything was OK. So I decided to perform a restore using the Sprite software, to get back all my data. During the process I recieve a warning message telling me that the the phone and operating system are not the same as on the backup...oups! I decide to ignore the message and press continue. Sprite does his thing, and the phone restarts. Only problem, it won't go past the HTC welcome logo...
I hard reset it. Start looking around on forums, and for some reason that today I can0t remember, I waste 25$ on the Sprite Backup 6.2 software. I try, but nothing works.
I write an email to Sprite explaining my problem, and here is the answer I get:
Hi guys,
I just bought your newest Sprite Backup product hoping that this would help, but it doesn't look so.
My issue is the following:
I have a HTC TyTN II that was running under WM 6.0 until now. Today I decided to upgrade to the WM 6.1 version. Prior to doing so I made a backup using the Sprite Backup software provided with my phone (on a HTC CD).
The backup went perfect. So I did the WM upgrade, and my phone configured perfect. I tried to restore the information from the backup to my phone. I first received a warning message telling me that this wasn't the phone or the WM version that I was using to create the backup. I thought that I should anyways have a try.
My phone performed the restore, but then wouldn't work. Only the HTC logo appeared and then it froze. Looking at some forums, I saw that a Hard Reset of the phone was advised, so I did it.
After this, still looking around forums i saw that people were talking about the fact that the new Sprite Backup software has this feature about retro compatibility with previous ROM versions. I thought that this would be the solution.
I bought the software and I'm desperately trying to restore the information. The only thing I get is the following error message:
"The selected backup file was created using a different version of Sprite Backup (5.1.0, Build 1449) and is incompatible with your current version (6.2.2, Build 2280)."
Guys, any help will be greatly appreciated, I had some important information on this backup and I would be extremely grateful if you could help me out to solve my problem.
Thank you in advance.
Best regards,
Ostap
Tama McCallum 23/07/2008 1:30:38 p.m.
Dear Ostap,
Thank you for contacting Sprite Software. Unfortunately Sprite Backup itself is not backwards compatible, so to restore your 5.1 backup file, you need to use Sprite Backup 5.1.
To restore please follow these steps;
a) Hard reset your device
b) Place the attached .CAB file onto your device
c) Open the .CAB file using File Explorer
d) Open Sprite Backup
e) Go into Options> Switch to Advanced Mode
f) Go into Options> Restore Options and select Enable Device Upgrade mode
g) Go back to the main menu and choose your desired backup file to be restored
h) Continue with the restoration ignoring any prompts that may arise
If you encounter any errors, please send me the resulting BackupLog.txt file created in the \Temp\Log folder on your device.
Best regards,
Tama McCallum
Sprite Software
Unfortunatly her suggestion does not work.
So I start going around the web again, and I find this site, that seems the most efficient and proffesional. I really hope that you will be able to help me out.
Just to finish, and to keep focus, what I really need is ONLY the contact information from my backup/old ROM. Is there a way to extract this information from the file on my PC, or revert back to my old ROM and be sure that the restore will work?
Thank you very much in advance.
Best regards,
Ostap
Look into Flashing from your SD card, and then see if you can find the 6.0 rom is the kaiser wiki. (you should be able to get to all of this through the links in my signature. If you can get back to 6.0 and use the backup I would then try syncing with outlook to backup your contact info. Then flash back to 6.1, sync again and then enjoy 6.1.
Edit: first, hard reset.
Then try this (extracted from the Sprite Backup 6.2.2. helpfile):
"Upgrade Mode
Sprite Backup uses different Restore modes depending on the change in device or Operating System.
To set Upgrade Mode Options follow the instructions below:
From the Sprite Backup main screen, select 'Options'.
From the 'Options' screen, select 'Restore'.
From the 'Restore Options' screen, select 'Upgrade'.
Enable/Disable the settings you require.
Press 'OK' to save the settings or 'Cancel' from the menu.
The 'Help' menu item displays this Help file.
Personal Data: Use this option to restore your personal data across different devices or ROM versions. This option will exclude everything except ‘My Documents’ contacts / calendars / tasks / call logs."
When I upgraded (also with a Swiss/French HTC ROM), I could backup all my personal data and then had to manually update my settings and reinstall my programs.
I hope this helps, good luck.
anoano said:
Try this (extracted from the Sprite Backup 6.2.2. helpfile):
"Upgrade Mode
Sprite Backup uses different Restore modes depending on the change in device or Operating System.
To set Upgrade Mode Options follow the instructions below:
From the Sprite Backup main screen, select 'Options'.
From the 'Options' screen, select 'Restore'.
From the 'Restore Options' screen, select 'Upgrade'.
Enable/Disable the settings you require.
Press 'OK' to save the settings or 'Cancel' from the menu.
The 'Help' menu item displays this Help file.
Personal Data: Use this option to restore Your personal data across different devices or ROM versions. This option will exclude everything except ‘My Documents’ contacts / calendars / tasks / call logs."
When I upgraded (also with a Swiss/French HTC ROM), I could backup all my personal data and then had to manually update my settings and reinstall my programs.
I hope this helps, good luck.
Click to expand...
Click to collapse
Um, dude, he can't get into his phone..
Only problem, it won't go past the HTC welcome logo...
Click to expand...
Click to collapse
anoano said:
Edit: first, hard reset.
Then try this (extracted from the Sprite Backup 6.2.2. helpfile):
"Upgrade Mode
Sprite Backup uses different Restore modes depending on the change in device or Operating System.
To set Upgrade Mode Options follow the instructions below:
From the Sprite Backup main screen, select 'Options'.
From the 'Options' screen, select 'Restore'.
From the 'Restore Options' screen, select 'Upgrade'.
Enable/Disable the settings you require.
Press 'OK' to save the settings or 'Cancel' from the menu.
The 'Help' menu item displays this Help file.
Personal Data: Use this option to restore your personal data across different devices or ROM versions. This option will exclude everything except ‘My Documents’ contacts / calendars / tasks / call logs."
When I upgraded (also with a Swiss/French HTC ROM), I could backup all my personal data and then had to manually update my settings and reinstall my programs.
I hope this helps, good luck.
Click to expand...
Click to collapse
Thanks anoano
Sounded great, but unfortunatly nothing happened... I've tried this for a few times already.
ChumleyEX:
The problem is that I don't synchronize with Outlook. I use Outlook with my business phone, so the only place I had my contacts was the HTC and now the Backup I can't use.
As a last resort I will indeed follow your instructions about flashing and putting a 6.0 ROM and trying to restore from there.
Before we get there, do you guys have any other ideas?
Thanks!
The contacts are stored in pim.vol located in the root of your device. Try to either restore that file or extract it on your computer and copy it to your phone (if your phone is still stuck at the HTC logo you'll have to hard reset first, of course).
If WM won't let you overwrite your old pim.vol, try this trick (quoted from another post):
try to delete poutlook.lnk from the windows\startup folder
softreset
connect pda to your pc
rename pim.vol to pim2.vol
restore your pim.vol
immediately perform a soft reset
Click to expand...
Click to collapse
This could work, provided the data layout of pim.vol hasn't changed in WM6.1.
Edit: You could also try to restore the personal data and then do as the Sprite lady told you, send her the log file. Perhaps they can work it out.
I had a similar problem to the OP. Turned out I'd restored the old Windows folder which of course doesn't work as it's a new version of Windows that came wit the new ROM image. So theanswer was to go reflash the new ROM, restart the restore, check that everything is checked to be restored except the Windows folder. It worked....
pudifoot:
GREAT!!! It worked, just the way the other post describes! It's perfect!
Thank you soooo much to all of you!
Take care.
Ostap
I'm glad it worked out for you!
For future backup and restore of your personal data you might want to check out PIM Backup.
Can't Recover PIM.VOL after hard reset !
Hi ... I have a similar problem.
I hard reset my phone and I saved PIM.VOL, now I'm trying to copy it over, successfuly, but after a soft reset the file reverts to it's new values ... (from a 5mb backup file to a 300kb blank file)
I don't know what to do ... tried safe more, total commander, waiting 60 seconds before reset, resetting imedietly after copy, SPB Backup (restore works but no contacts)
PLEASE HELP !!!
-----
Okay ! found what the problem was !, I installed hebrew support before restoring the contacts, it must have changed the format.
Thanks everybody, love this forum !
-----
Dammit ! I restored the contacts first, then installed the hebrew support and guess what, it all went to hell in a hand basket.
After the hebrew gets installed all the contacts and apointments just disapear !
Well ... what now ? heh ...
I have the same problem as the poster of this thread! But I cant get it to hard reset
I can't get a reset to work. I have nothing vital on the phone. Everything is backed up on SD. I just need a hard reset so I can load everything back manually. My PC doesn't even recognize through usb! Any help would be greatly appreciated!
Not sure how to flash from SD but I already have the link to origonal rom saved to PC. Guess I could look into that, but a hard reset would be TONS easier!
rednekvolfan said:
I can't get a reset to work. I have nothing vital on the phone. Everything is backed up on SD. I just need a hard reset so I can load everything back manually. My PC doesn't even recognize through usb! Any help would be greatly appreciated!
Not sure how to flash from SD but I already have the link to origonal rom saved to PC. Guess I could look into that, but a hard reset would be TONS easier!
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Perform a soft reset with stylus, when the screen goes blank hold the camera button until a multi colored screen comes up and then reflash
I know this doesn't help much, but this is why you need to have a backup of the back - making sure it works. Even when you switch from a new rom, more likely you will have to rebuild it from scratch.. (Trust me, I know). It is a pain but in the long run once the rom is built to your prefence, sycing with exchange it a breese and no data is lost.
Your best bet is to take your device into the dealer, tech shop and have them revert back to the rom you were using.
It is always important to write this stuff down ahead of time before flashing..
Good Luck/
Tvos

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