Database Develop

White Screen but Boot ok

Hi!
I just replaced the screen on a wizard because the old one got smashed.
Anyway, I connected it up, re-assembled everything, and turned it on. The screen stays solid white, and then goes dim once its presumably finished booting.
The weird thing is, I can still use the touch-screen because if I click at the top left, I can hear the menu drop down, and can select items from it!
Any ideas what I've done wrong, if anything?
Ive triple checked all the connections and it all seems okay!
Help!
Thanks

two suggestions, that might aid diagnosis, feel free to shoot them down in flames.
Have you connected the device using pocket pc controller or similar software application?
Have you tried hard reset?
Do keep us updated.

Smithjw said:
because the old one got smashed.
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lol.. i like the way you said that...

answer
I had a simular problem replaceing my screen. I know you will say it looks right but it isnt. the ribbon cable that the lcd fits into isnt properly seated the tabs that stick out on the sides of the ribbon cable need to be fitted all the way up against the fitting the tabs on your arnt pushed in resultin in a volatge connection but no video.

Screen Align not working? DOA?

Hi, Just got my MDA Vario III, and it appears the screen alignment that WM runs on first boot will not work. By that I mean its asks me to align the screen, but it will not register the taps with the stylus or fingers.
However, it does know when I touch the screen as it brings it out of powersave. I downloaded this Remote Screen Alignment program, which is able to skip the screen align process, but then when I have done that the taps from the screen are all over the place - because the screen hasn't been aligned. The keyboad works fine for navigation around the menu's.
Does this sound like a DOA device? Or am I missing something stupid?

foaf said:
Hi, Just got my MDA Vario III, and it appears the screen alignment that WM runs on first boot will not work. By that I mean its asks me to align the screen, but it will not register the taps with the stylus or fingers.
However, it does know when I touch the screen as it brings it out of powersave. I downloaded this Remote Screen Alignment program, which is able to skip the screen align process, but then when I have done that the taps from the screen are all over the place - because the screen hasn't been aligned. The keyboad works fine for navigation around the menu's.
Does this sound like a DOA device? Or am I missing something stupid?
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Click to collapse
It might be a simple loose connection or something trapped between screen and bezel. But I would not be even thinking about that, it would be going straight back under warranty. Thankfully, this is not a common problem with the Kaiser and I think you have just been unlucky.
I assume you have not put on any screen protector that might be causing this behaviour> Otherwise it is a DOA and nothing you can/should do other than return.
Mike

Thanks. I hope its not common! No screen protector, but I did try one first before first boot. I immediately removed it when the taps weren't working. I'll send it back tomorrow, thanks.

Dont tap. Just lightly drag the end of the stylus around each target until it proceeds to the next one.
It's common and should be fine.

Thanks unwired. Whilst that does get a response from the TyTn II, and moves the align crosshair, unfortunately it just loops the alignment process indefinitely. Arranged an exchange with T-Mobile without a problem

foaf said:
Thanks unwired. Whilst that does get a response from the TyTn II, and moves the align crosshair, unfortunately it just loops the alignment process indefinitely. Arranged an exchange with T-Mobile without a problem
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Click to collapse
If the future device does it, just try what I suggested but be as accurate as you can.

Unwired's method works for me as well. My Kaiser always seems to lose the ability to detect stylus presses (but finger pressure works) every time I use it on a plane which I assume is due to the cabin pressure. When the screen is reset, everything goes back to normal. Has anyone else noticed this, or do I have some defect that is only going to get worse?

I got the second Kaiser, and it happened again. But I immediatley used unwireds method, this time being extremely precise and only moving the stylus slightly. It works fine now, and stylus accurancy seems to be ok.
I still think it's strange, as I have had an HTC XDA before and a tap was sufficient on the screen align process. Furthermore it clearly states "tap screen" not "tap and drag".

My last three Wm devices (Prophet, Hermes and Tytn 2) have all been reticent to respond to alignment taps... but carefully moving the stylus around the target has always fixed it.

unwired4 said:
My last three Wm devices (Prophet, Hermes and Tytn 2) have all been reticent to respond to alignment taps... but carefully moving the stylus around the target has always fixed it.
Click to expand...
Click to collapse
For me it is more like 'tap-and-hold'. I make a firm tap on the '+' symbol, then keep the stylus pressed on the screen for one second, then release. The '+' then moves to the next alignment point.

Just for the record, I think the problem is common!
I've seen many people who have unresponsive touchscreens, and now I'm one of those unlucky people. And nothing works. And I don't have warranty because I'm in a different country than the purchase country and the reseller here only services phone bought in the Middle East. #[email protected]$#@$#@

Touch screen not responding after hard reset..hardware problem?

I have searched for solutions for the past 2 days but cant find one, if i missed it or this post is redundant , i apologize in advance.
Now my tilt is driving me crazy. It started last week when The touch screen wasnt working, but i fixed it by doing a couple of soft resets. then all the sudden, everytime i slide my keyboard out, the touch screen would stop responding. this went on for a day, then yesterday, when i tired to use the keyboard, the screen went blank, like the light died or something. but when i put it back on portrait, the screen would light up again.
A few moments later, the touch was responding, tried to use the keypad then the screen went blank..tried soft resets about 5 times and uninstalled all recent added programs (skyfire) ..finally the screen was working but the touch still wasnt working.
So this morning, i had the bright idea to do a hard reset....dumbest idea ever cos now its stuck at the screen where i have to "tap the screen to set up your wm device" and guess what..the touch screen isnt responding
plz i really need help with this. all so , i have a broken tilt.., well lcd screen is cracked...can i try to dismantle both tilts and replace the screens?

Ok, i used Code Factory's Remote screen alignment to bypass the alignment, but if i cant use the touch screen or the keyboard, the phone is pretty much useless for sending any information or making calls..is there a way to fix this?

I have had this same issue with my tilt. I could use the scroller on the left side of the unit to navigate but no touch screen. Both times that this has happened to me I removed the screen protector that I had on and restored a backup that I had on my storage card (I run a backup weekly). This has always fixed my issue. You could try another hard reset, not sure if that will help but do you get any lights on the keyboard when you slide it open? Is your tilt less than a year old because there is a manufacturer's warranty too.
Jim

when i slide the keyboard, i do get lights on the keyboard but not on the screen...it just goes dead..but when i slide it back in, the screen comes to life.
I cant do another hard reset cos i have to input the "1,2,3,4" code.
Also , the phone just got out of the 1yr warranty this month...awesome
I want to buy a replacement screen with a new digitizer but i need to be sure that is the problem.. ive searched for this keyboard problem but still have no answers

Now I'm having the same issue, touch not responding. I first noticed it about two days ago, when I slide the keyboard out, I could type just fine, but when I went to send the message the touch screen wouldnt work, so I'd close the keyboard and it would work. well yesterday it stopped working all together, so i used my d-pad and did a sprite restore and it started working again. But then On my way home i hit the lock button, and it stopped working after that, and I couldn't get it unlocked. I used the inner soft key to hit the first part of unlock, but then I couldnt ever figure which button to hit to get the on screen part of the unlock. So I had no choice but to do a hard reset, and just like highoct now I'm stuck on the stylus setup , and the touch still doesnt respond. does anybody esle have any suggestions ? Thanks in advance.

You can use the Code Factory's Remote screen alignment to bypass the alignment.
If the touch screen is the only problem, you can do one of two things if you are no longer under warranty;
1. Fix it yourself. You will have to buy a new Lcd screen with new digitizer at ebay and use this site http://www.pdacenter.ru/razborka/razbor_htc_kaiser/ to open up your tilt and replace it
2. Send it to a repair shop, I had two tilts and sent the one with the broken screen to www.missionrepair.com got it back in a within a week, $89.00 plus shipping
here is the link : http://www.missionrepair.com/Mission_Repair_AT_T_Cell_Phone_Repairs_and_Upgrades_s/321.htm
I still have the same tilt with the original problem..havent found a solution yet

Oh yeah, I did manage to do a hard reset again, but now the screen is just white. I can hear the sound of it booting up but it still has a white screen. I tired going to the Bootloader screen ( Camera and power at the same time)...still have the white screen. I believe its a hardware problem but i don't know what it is...any ideas?

Ok now I've done a hard flash, using the same HTC kaiser rom 6.1 and it fixes the problem for a little bit, until the first time I slide out the keyboard , then the screen stops working again, any suggestions ?

iPhone 3G Screen Repair...finally an affordable answer
If you are reading this, you are most likely in the same dilemma I was in. I dropped my phone and picked it up only to find out that the glass screen was cracked. I took my broken phone to apple and found out it would cost me $199. I then was told about iPhone 3G Screen Repair. They offered the iPhone 3G glass screen repair for only 69.99. They repaired my phone the same day they received it. I was very happy with the repair!

Chill0987 said:
If you are reading this, you are most likely in the same dilemma I was in. I dropped my phone and picked it up only to find out that the glass screen was cracked. I took my broken phone to apple and found out it would cost me $199. I then was told about iPhone 3G Screen Repair. They offered the iPhone 3G glass screen repair for only 69.99. They repaired my phone the same day they received it. I was very happy with the repair!
Click to expand...
Click to collapse
Sounds like a plug for your website to me... Last I checked this wasn't an iPhone site.

Chill0987 said:
If you are reading this, you are most likely in the same dilemma I was in. I dropped my phone and picked it up only to find out that the glass screen was cracked. I took my broken phone to apple and found out it would cost me $199. I then was told about iPhone 3G Screen Repair. They offered the iPhone 3G glass screen repair for only 69.99. They repaired my phone the same day they received it. I was very happy with the repair!
Click to expand...
Click to collapse
Does this look like an apple website? did i say i had an iphone? GET OUT OF HERE!!!

Ninety Four said:
Sounds like a plug for your website to me... Last I checked this wasn't an iPhone site.
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Click to collapse
And thats his only post, its spam. jerk him outta here

Tilt Touch Screen
highoct said:
You can use the Code Factory's Remote screen alignment to bypass the alignment.
If the touch screen is the only problem, you can do one of two things if you are no longer under warranty;
1. Fix it yourself. You will have to buy a new Lcd screen with new digitizer at ebay and use this site http://www.pdacenter.ru/razborka/razbor_htc_kaiser/ to open up your tilt and replace it
2. Send it to a repair shop, I had two tilts and sent the one with the broken screen to www.missionrepair.com got it back in a within a week, $89.00 plus shipping
here is the link : http://www.missionrepair.com/Mission_Repair_AT_T_Cell_Phone_Repairs_and_Upgrades_s/321.htm
I still have the same tilt with the original problem..havent found a solution yet
Click to expand...
Click to collapse
I know this thread is a bit old but was searching d forum for possible solutions cos yesterday i developed the same exact problem on my kaiser for no apparent reason!..flashing it hasnt helped and now im stuck on the wm setup screen..when u say u still have the same tilt with the original problem do you mean that the repair was unsuccessful? have you tried reparing it yourself? Thanks

I just started to have the same problem, it started out with the touch not responding (which a few soft resets fixed) and now the whole screen doesn't function unless i slid out the keyboard or if i jiggle it around and open it a couple of time i can usually find a spot that allows the screen to function with the keyboard closed. If i leave it in this position for about an hour the touch starts responding again, wtf. This is very inconvenient because as soon as you move the screen even just a little it will take me like half an hour to find the position which allows the phone to function.

grayfoxmg1 said:
I just started to have the same problem, it started out with the touch not responding (which a few soft resets fixed) and now the whole screen doesn't function unless i slid out the keyboard or if i jiggle it around and open it a couple of time i can usually find a spot that allows the screen to function with the keyboard closed. If i leave it in this position for about an hour the touch starts responding again, wtf. This is very inconvenient because as soon as you move the screen even just a little it will take me like half an hour to find the position which allows the phone to function.
Click to expand...
Click to collapse
same thing happened to me 3 days ago. touchscreen has just stopped responding.
it still worked when i slided my keyboard out, but only when it was out. then i realized it won't work at all (!) after soft reset. however, i could make it work again like that when i did the soft reset with the keyboard out. weird.
i tried searching, and decided to make a hard reset, flash a new rom, etc, etc., but no more touchscreen. at all. the device doesn't feel any touch in any case. nothing. i bypassed the beggining tap here with the storage card trick. (i've read it somewhere on the forum).
now i can only use my kaiser with the hw buttons, the keyboard, and that's it. no touch. really weird. please if anyone has any updates, solutions, anything, post. sniff sniff

mine doesn't have anything on the screen unless i slide it out, if i have it closed anymore, it just doesn't work at all.

try this:
ive just replaced my barely functioning lcd by myself, after living with it sometimes registered the stylus jumping around when i used the stylus. but before you change your lcd, here is a couple of tips for you guys:
1) try sliding out the keyboard. hold one finger in the middle of the keyboard and another on the back side of the phone, and squeeze hard, but careful. it might be that the flat cable between the screen part and the main part has loosened a bit from its socket, this could help it back in.
2) try sqeezing the hang up button hard. this might help the lcd-cable correctly back in its socket if it is loose.
im saying that this MIGHT help, if youre lucky. most likely you have to open the phone and squeeze the connectors back in yourself, or actually change the entire lcd. anyways, let me know what works for you!!

se1988 said:
ive just replaced my barely functioning lcd by myself, after living with it sometimes registered the stylus jumping around when i used the stylus. but before you change your lcd, here is a couple of tips for you guys:
1) try sliding out the keyboard. hold one finger in the middle of the keyboard and another on the back side of the phone, and squeeze hard, but careful. it might be that the flat cable between the screen part and the main part has loosened a bit from its socket, this could help it back in.
2) try sqeezing the hang up button hard. this might help the lcd-cable correctly back in its socket if it is loose.
im saying that this MIGHT help, if youre lucky. most likely you have to open the phone and squeeze the connectors back in yourself, or actually change the entire lcd. anyways, let me know what works for you!!
Click to expand...
Click to collapse
well, i tried both tips, but they didn't work. i'd like to say a big thanks anyway!
then i grabbed the kaiser service manual and took my device apart into pieces. i reconnected pretty much all the cables and stuff, but still no touchy. any further ideas?

you should try replacing the screen. im happy to say that this screen from this seller on eBay worked for me: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=250539984183
look here for dissasembly video: http://www.fonlogix.tv/tiltlow.wmv
(to save it to desktop right click link and "save target as")

thanks for your help, i've just ordered a new screen! phew, i hope it's gonna work

WSOD! Help!!

My tilt is acting very nasty lately. Over the past few weeks, I noticed that when I turned on the display, occasionally I would get something that looked like the static that you see on TV, but with colors. I would just turn off the screen, and turn it back on to clear it.
Now it's gotten worst! 98% of the time, it intermitantly gives me a blank solid white screen when I turn it on. Occasionally I can just turn to screen off, and on to reset it.
I'm running OEM WM6.1, and I've tried to reinstall the OS, but it didn't help. My phone has taken a beating, and the top corner has had a small crack in it over the past 2 months, but it didn't effect the touch screen, or picture. I also took off the cover to make sure the cables were all snug, and it didn't help.
Any suggestions?

Something got corrupted. If you search WIKI, it's call the 3 color screen stuck .. and you're better off posting at thread below. I hope someone can give you help (if you follow those steps and still no good)
As rule of thumb, do a lot of reading first
http://forum.xda-developers.com/showthread.php?t=423486
On a second thought, it might be the LCD itself broken ..

Oh, believe me.. I'm not one to turn to the forums without doing research myself! All the research I was coming up with seemed to point to a slightly different WSOD though. I think you are right about the screen being broken. I've reinstalled the software, and it acts up even when booting up!
Unfortunately, I'm not impressed with ANYTHING on the market to date! If I'm unable to fix this, I'll just go back to a RAZR until the next gen WM7 phones come out. (With a tilt screen of course!!)

Oh, and even though the screen goes white, it's not stuck, as it fully boots up; I can hear sounds, and even activate the touch screen.
Also, I forgot to mention.. the first problem I started experiencing was that my tilt would go back from landscape mode! It was like the video board was crapping out. I could even see a slight flicker in the display from the refresh rate.

hi i think you may need a new Need a new flex cable ribbon as i had the same problem once

Thanks Tayzaa, I think you could be on to something. I'll open it up and take another look!

Hi!
is this problem solved?
WSOD is bug of Hermes. I would know if kaiser have the same WSOD-bug with D-pad?

Screen alignment problem

Hi all,
I recently bought a used X1, wich already had a custom OS (Christian's) installed.
It's an excellent device, though there is one thing that really pisses me off.
The screen alignment is off all the time. No matter how often i re-align, after a short while it always is a few milimeters of, especially on the top half of the screen. So, for example if i want to press a button, i have to press above or under it, else it doesn't work.
I already tried cleaning the edges of the screen, even with pressurized air. Didn't help though.
Is there any solution for this or have i just been ripped off by the seller of this device?
Btw, excuse my english .

Can anyone help me please?
I mean, i really love this phone. But the touchscreen issue makes it kinda useless to me.
Is there any fix for it or is it just the way it is untill i replace the screen?

Hard reset. Or re install the ROM

Make sure to take your time while aligning your device, get some very precise points in or it will throw it all off. If all else fails you can try re-installing, but that probably isn't the problem if realigning fails. Possibly a screen issue?

I hard-resetted (?) and reinstalled the os, didn't work though.
When i re-allign it's all ok, but if i go to 'notes' then, and draw a little, it quickly becomes mis-alligned again.
The line is sometimes drawn more then a centimeter below the stylus :S .
I assume this is not a software problem, perhaps the screen is broken?
Anyway, i'm selling it back to the previous owner...

when i had a problem similar to this it was my ribbon cable that had worn away with sliding the keyboard in and out.