Restarts during a call? - Touch Diamond, MDA Compact IV General

Is it just me or are you also expiriencing restarts during a phone call?
Its ususaly 10 sec after the conection is established anounced with some "electrical bruum"" niose ..
There are no memory tweaks on my phone.
KraFT

Sorry for bumping this thread but I just want to check if others are experiencing similar problems.
Despite those restarts else is working perfectly and I do like this device a lot....
The problem.
On every (average) 10 calls I made, the Diamond restarts by it self in the middle of the conversation.
Its usually 5-10 seconds after the call is established announced with some "electrical brruum" noise
in the speaker.
In the beginning I was thinking that this is something with the software settings and I did checked all the network settings but so far no progress.
Yesterday I tested the phone by leaving it next to the radio with the connection established for 25 minutes
with my wife`s phone, on the same T-mobile network.
This test went without any problems. Twice...
(Note: Its a free call for people in my circle - T-Mobile package)
Today I had more restarts.
Two of them were in my car ( for the first time) with the loud speaker "on" and 5 restarts during a regular call.
So far all the restarts happened only when I dialed the numbers.
I cant provoke the restart and I cant diagnose the problem.
This is slowly becoming a huge problem for me.
I did two hardresets but there were no changes also.
No tweaks were applied ...
Does anyone experienced any similar problems?
Thanks,
KraFT

With "hardware restart" do you mean "hard reset"?
Have you done hard reset?

athanaso77 said:
With "hardware restart" do you mean "hard reset"?
Have you done hard reset?
Click to expand...
Click to collapse
Yes,
hardreset. Twice.
(sound key + enter + softreset)
KraFT

I am trying now with a new sim card and I really hope that this will solve the problem.
K

KraFT_mk said:
I am trying now with a new sim card and I really hope that this will solve the problem.
K
Click to expand...
Click to collapse
I was 100% positive that this will solve my problems…I was so sure that today I replaced the SIM card twice at T-Mobile … Unfortunately the problem remains the same.Again today on every 3 - 5 calls I made the device restarts by it self announced with the same electrical noise …No specific rules to provoke that… Usually after 4 or 5 sec .I am doing my third and last hard-reset today and I will re-test everything during the weekend.I hope that someone will write down the solution …
K

KraFT_mk said:
I was 100% positive that this will solve my problems…I was so sure that today I replaced the SIM card twice at T-Mobile … Unfortunately the problem remains the same.Again today on every 3 - 5 calls I made the device restarts by it self announced with the same electrical noise …No specific rules to provoke that… Usually after 4 or 5 sec .I am doing my third and last hard-reset today and I will re-test everything during the weekend.I hope that someone will write down the solution …
K
Click to expand...
Click to collapse
Why dont you jsut return the diamond where you got it from and get a new one??. Seems like your just wasting your time when it seems like its the phone that is faulty. Seriously get it replaced or fixed.

Thats what I am going to do on Monday.
I just hope that someone will sugest a fix.
K

A fix ! demand a new one well witin 28 days

I also experience exactly the same problem. When the phone is running 3G I can make calls without a problem but when it reverts to GSM and if I make a call I hear a buzzing sound and the phone restarts. Once again only when on the GSM network.
Any advice. I have the stock WWE latest rom with Hard SPL

fortune500 said:
I also experience exactly the same problem. When the phone is running 3G I can make calls without a problem but when it reverts to GSM and if I make a call I hear a buzzing sound and the phone restarts. Once again only when on the GSM network.
Any advice. I have the stock WWE latest rom with Hard SPL
Click to expand...
Click to collapse
Ok.
1. Quick fix...
Change 2 registry entries in the following part of the registry for GPRS/3G Auto-Disconnect...
HKEY_LOCAL_MACHINE\Comm\ConnMgr\Planner\Settings\
**Change the DWORD "CacheTime" to the number of seconds the connection should remain active (I use 60 seconds)
**Change the String "SuspendResume" from "~GPRS" to "GPRS_bye_if_device_off" (without the quotes).
Restart...
That's it.
2. Slow fix...
I had this problem with 1.93 rom.
The fix above solved my problem.
With the htc 2.03 stock rom my radio was updated and the problem was gone...
No need for any fix anymore.
K

Related

dang my tytn 2 is soundless

I really had a bad day (past 2-3 days actually) my kaiser has lost sound, cant hear anything, no calls, no music, no system "bleeps", I did hard-reset, flashed diffrent rom, diffrent radio w/e
so its dead, well sound is...dead....
sux
but on the bright side, its a company phone
and since i need my phone, I got a new one.....company paid
got a touch cruise, great phone btw
wish my kaiser could have waited to fail untill diamond was out....
but, maybe someone have a bright idea on how to fix the sound?
cheers
Can't think of anything else; all the things i was going to suggest you have already tried maybe someone with a little more experience than me might be able to help.
Good luck though.
did someone flash their phone to another rom?
ChumleyEX said:
did someone flash their phone to another rom?
Click to expand...
Click to collapse
Did someone forget how to read?
he said he flashed his radio,,, wonder if it was just not a combatible radio
CUSTEL said:
Did someone forget how to read?
Click to expand...
Click to collapse
It may be a stupid question, but still ...
Did you installed SRS WOW HD?
I lost sound when I installed this program.
Uninstalled it, rebooted, everything back to normal.
ash057 said:
he said he flashed his radio,,, wonder if it was just not a combatible radio
Click to expand...
Click to collapse
errrm, no, I have had the radio for a long time, and I reflashed the stock rom with default radio to check..
I flashed the new radio AFTER I got the problem, I have used same radio for 4-5 months with no issues at all.
pinx said:
It may be a stupid question, but still ...
Did you installed SRS WOW HD?
I lost sound when I installed this program.
Uninstalled it, rebooted, everything back to normal.
Click to expand...
Click to collapse
No, if you read my post you would see that I have done hard-reset and flashed new rom (stock) after I started to have this problem, and I still have it
Sameproblem
Hi, I've got the same problem here.
I flash to NoThrills Dutch (WM6.1) about a month ago..
Everything worked fine.
No problems at all
At one moment (yesterday) my phone rang. I pressed the green butten. The call was accepted but no sound. I hungup. Called the person back, no sound.
After that happend all sound was lost (speaker, windows media, coreplayer, etc, etc)
Then I performed a softreset. sound was working again. I called someone. Everything was ok. Then I hungup. and the sound was gone again.
So I performed a Hard reset.
Sound was OK till I accepted a call.. and the problem started all over again.
Then I performed a Radio ROM flash. I've tried the following versions:
KAIS_Radinly_1.27.12.11_CustomRUU
KAIS_Radinly_1.64.08.21_CustomRUU < This was my default radio after nothrills update.
POLAR_Radinly_1.58.21.23_CustomRUU.
This didn't solve the problem.
Any suggestions?
Keep in mind that before the problem occured I didn't perform any (rom)updates nor have I installed any software lately.
I perform a softreset every 2 days normally.
CUSTEL said:
Did someone forget how to read?
Click to expand...
Click to collapse
You're killn me here
sjoukes said:
Hi, I've got the same problem here.
I flash to NoThrills Dutch (WM6.1) about a month ago..
Everything worked fine.
No problems at all
At one moment (yesterday) my phone rang. I pressed the green butten. The call was accepted but no sound. I hungup. Called the person back, no sound.
After that happend all sound was lost (speaker, windows media, coreplayer, etc, etc)
Then I performed a softreset. sound was working again. I called someone. Everything was ok. Then I hungup. and the sound was gone again.
So I performed a Hard reset.
Sound was OK till I accepted a call.. and the problem started all over again.
Then I performed a Radio ROM flash. I've tried the following versions:
KAIS_Radinly_1.27.12.11_CustomRUU
KAIS_Radinly_1.64.08.21_CustomRUU < This was my default radio after nothrills update.
POLAR_Radinly_1.58.21.23_CustomRUU.
This didn't solve the problem.
Any suggestions?
Keep in mind that before the problem occured I didn't perform any (rom)updates nor have I installed any software lately.
I perform a softreset every 2 days normally.
Click to expand...
Click to collapse
I also have the same problem and have been experiencing it on a number of rom/radio combinations. I have now flashed back to stock bootloader/rom/radio to see if it happens again - it did happen when I was just on stock rom/radion but using hard-spl.
There seems to be a few people now with this problem Unfortunately nobody of any particular knowledge to help fix it. Lots of people are making noises about incompatible radios but I know for a fact that I have been using compatible radios and still getting the problem. If it does it again now it will go back to HTC, but at a bit of a loss as to what is going on.
Yep, happened again.... hard resetting now again to see if happens on 'bare' device!
captainsensible2002 said:
I also have the same problem and have been experiencing it on a number of rom/radio combinations. I have now flashed back to stock bootloader/rom/radio to see if it happens again - it did happen when I was just on stock rom/radion but using hard-spl.
There seems to be a few people now with this problem Unfortunately nobody of any particular knowledge to help fix it. Lots of people are making noises about incompatible radios but I know for a fact that I have been using compatible radios and still getting the problem. If it does it again now it will go back to HTC, but at a bit of a loss as to what is going on.
Click to expand...
Click to collapse
Yesterday I've flashed the nothrills rom twice. First time no luck. the second time everything functioned OK...
I hope it will stay working this time. If not it's back to HTC with the phone..
I am having the same issue starting 2-3 weeks ago. I am also having trouble with all phone functionality in general. The SMS, Phone call, internet. They all work intermittently. Sometimes it work but most of time it doesn't work. Now I am so frustrated that I am planning to take the phone back to vodafone to see whether they can replace mine.
Who here has had the issue that is using MSVC or S2U2, or both?
Hey everyone, watch http://forum.xda-developers.com/showthread.php?t=392606
for a similar discussion.
I think it's going to end up being S2U2.
H
It happened to me on the ATT Death Beta and I do not use S2U2...
Reverted back to L26 V4 Vanilla and all is well again...
I've tried most every ROM available on XDA with most every radio in the last 6 weeks (I used the compatible ones). I even went back to AT&T 6.0 ROM/radio. No luck. Unfortunately I probably can't return it to HTC as I bought my Tilt on ebay and unlocked it to use with T-Mobile... I don't use S2U2 and actually have very vague idea what it is.
I am seeing this on my stock AT&T ROM and Radio, but I am hard spl'd. This also popped up on me about 2 - 3 weeks ago and I can't shake it no matter what ROM I try, even stock.
It seems today I am good but I am not running anything on here - no HTC Home, no MS VC, no S2U2.
I am going to put MS VC on first and go ahead through the weekend to see what makes me break.
Not good news that people WITHOUT S2U2 are seeing this exact problem. I was hoping that was it.
Just to confirm, we have users that:
1.) Do NOT use S2U2
2.) Do NOT use MS VC
3.) DO have the problem where the phone will suddenly stop making sounds. Calling people, they cannot hear you, you cannot hear them. Only a soft reset helps and only then for a short while.
Can someone confirm they meet all of these criteria? If not, do we have people that hit 2 out of 3?
H
1.) Do NOT use S2U2
2.) Do NOT use MS VC
3.) DO have the problem where the phone will suddenly stop making sounds. Calling people, they cannot hear you, you cannot hear them. Only a soft reset helps and only then for a short while.
1.) Check
2.) Check
3.) Check.... But the soft reset doesn't help...

Phone looses sound completly

Hi all!
I just bought this wonderful phone.
But I have a huge problem. As soon as I have spooken on the phone i need to restart it if I want any type of sound on it again.
First night it worked ok, I set an alarm and so I could wake up and get to work.
But I woke up, feeling the phone vibrating endless.
I saw that a co-worker tried to call me and I answered but didn't hear anything.
I did a reboot of the phone and called him up.
Phone details:
ROM-version: 1.37.413.3 SVE
ROM-date: 06/19/08
Radioversion: 1.00.25.03
Protocol: 52.26a.25.09H
Should I return the phone for exchange or is this something that could be fixed with an update?
I tried to browse throuh this part of the forum but I didn't find anything that was like my problem. Execpt for the vibrating error. (I have turned vibrating off now).
problem is still here.. anyone?
I had the same after playing a mp3 on maximum volume with mediaplayer.
I had to do a soft reset to get any sound again.
Now, with the volume a very little bit below the maximum, it's fine again.
SuperJan65 said:
I had the same after playing a mp3 on maximum volume with mediaplayer.
I had to do a soft reset to get any sound again.
Now, with the volume a very little bit below the maximum, it's fine again.
Click to expand...
Click to collapse
I will test that!
But now it has worked fine for almost 24 hours ^^
Problem is back again.
It seems that the phone works when it has alot of batterypower left.
But when it is close to empty the problems seems to escalade..
up problem still not solved
hotified said:
up problem still not solved
Click to expand...
Click to collapse
Still have the same problem.
Am I alone with this? Should I return it to the store that I bought it from?
Two questions:
Do you have the stock ROM?
Does the problem persist after a hard reset?
Yess I got the same problem here.
From the beginning.
As i got the phone out of the box it worked fine.
But over time It mutes it self and nou sound comes from it.
when I restart.
Its A go ant it works fine. I make one out going phone call.
Still fine.
I get an other one to call me, and the phone mutes ,.,. I answer the phone and it vibrates just once and stuts off the screen.
silence. but i am connected.
when i end the call. there is nothing that will play or make a sound.
after a restart everything works fine again,.,. for a while.
Ive tried.
Alll the different radio versions available on here
A dozen of roms, elite 1,2,3 and lots of others. the problem seems not to dissapear
Can anyone help me out here.
Is an hardware problem, I think.
I got the same problem with one of mine Touch XL.
I used my warranty and HTC sent me another.
Bummer,.,.
But thank you for replie !!
I will contact my provider asap.
Still on it.
downgraded the ratio to the 03 version.
Still no luck.

Problem making phone calls

Hi, I've owned my tytn II for a few months and in the last couple of weeks, the phone has been acting really odd. I have tried to make a call and it gives me the dreaded "beep beep beep" and ends the call every time i try. I've noticed this though; If i turn the phone off and back on, then as soon as it gets signal (like 3 minutes after load up??), i can make a call ... Then i cant make another after that ... Then if i send a text, as soon as i receive the "sms sent" notification, I can call again, if i try immediately.
It seemed like a software issue, so selected "clear storage" from the settings menu and still get the same problem. I've tried changing from my virgin sim to my vodafone sim and get the same problem. To make maters far worse, as well as not being able to dial out, nobody can dial in; it goes straight to voicemail. I am showing average to good reception when this happens.
One thing i have noticed since the problem started is that the "G" symbol at the top of the phone is now showing "3G", but i haven't changed area and don't recall it saying 3G before. I haven't changed any settings and haven't got any new software ... Its at factory standard, 100%.
Does anyone know what I should do as I'm getting ready to brick the phone just for the sake of it. I've had the Wizard for over 2 years and I never had 2 restore it once ... this phone is REALLY bugging me. I'm honestly thinking of keeping the wizard and selling this one on ebay for say £180 or something, just to get rid of it.
Also, I've noticed the battery is draining faster recently. The phone is about 5 months old.
sa_rulz said:
Hi, I've owned my tytn II for a few months and in the last couple of weeks, the phone has been acting really odd. I have tried to make a call and it gives me the dreaded "beep beep beep" and ends the call every time i try. I've noticed this though; If i turn the phone off and back on, then as soon as it gets signal (like 3 minutes after load up??), i can make a call ... Then i cant make another after that ... Then if i send a text, as soon as i receive the "sms sent" notification, I can call again, if i try immediately.
It seemed like a software issue, so selected "clear storage" from the settings menu and still get the same problem. I've tried changing from my virgin sim to my vodafone sim and get the same problem. To make maters far worse, as well as not being able to dial out, nobody can dial in; it goes straight to voicemail. I am showing average to good reception when this happens.
One thing i have noticed since the problem started is that the "G" symbol at the top of the phone is now showing "3G", but i haven't changed area and don't recall it saying 3G before. I haven't changed any settings and haven't got any new software ... Its at factory standard, 100%.
Does anyone know what I should do as I'm getting ready to brick the phone just for the sake of it. I've had the Wizard for over 2 years and I never had 2 restore it once ... this phone is REALLY bugging me. I'm honestly thinking of keeping the wizard and selling this one on ebay for say £180 or something, just to get rid of it.
Also, I've noticed the battery is draining faster recently. The phone is about 5 months old.
Click to expand...
Click to collapse
Did u try to turn of the 3g reception?
If no, try to turn it of in settings/personal/phone/band and in network type select GSM(or in comm manager turn the 3G off).
Mikulec, you are a god ... I guess i'm just getting angry at the phone because I haven't even started playing with it yet and its just so much more tempermental than my old wizard. It was to the point that I am still using the wizard as my main phone and the newer tytn II just sits at home all day! As it appears so far though, it definitely has worked, so thank you.
sa_rulz said:
Mikulec, you are a god ... I guess i'm just getting angry at the phone because I haven't even started playing with it yet and its just so much more tempermental than my old wizard. It was to the point that I am still using the wizard as my main phone and the newer tytn II just sits at home all day! As it appears so far though, it definitely has worked, so thank you.
Click to expand...
Click to collapse
happy to help u bro, the kaiser is a good toy, u just need to play with it.
This along with the faster battery drain is the first sign of a radio hardware failure. If in a few weeks you start losing network even with 3G off, or can feel your phone gets warm even on standby then you'll already know what to do... send it for repair.
When I send it in for repair, do I need to install the normal rom/etc? Before I installed the rom (http://forum.xda-developers.com/showthread.php?t=416278), I had no issues whatsoever. Will they actually replace what they need to even if it is working under the stock rom?
Actually, I just checked with 3G off, and I'm still getting the same 3 beeps. Anyone know what's up?
When I send it in for repair, do I need to install the normal rom/etc?
Click to expand...
Click to collapse
My friend that has kaiser also and usually flash his phone once or twice a week and had it repaired alot and they have never said anything about his ROM
but then we live in Sweden and maybe we have other rules then you have
It's better to restore original ROM and SPL (there's a guide in the Wiki for that) before sending it back. Once you've done that you can check if it works again - obviously if it does with the original ROM then don't send it back.

no sound when receiving a message

I really love the phone except i`ve got the same problem as i did with the Diamond 1. When I receive a message the sound doesn`t go and it doesn`t vibrate but the green LED does flash. The second I turn on the screen using the standby-key it vibrates AND I can hear the ringtone. It drives me crazy. I didn`t have this problem the first couple of days I had the phone. I haven`t installed anything on the phone yet. Are there more people that have this problem?
Maybe it's a problem with other software? Does this happen directly after a hard reset? Mine plays a sound upon receiving a message...
have the same problem. but do not know if this started when i changed the melody for the message to one that is on the memory card.
have not tried hard reset yet to see f it helps
Do not store ringtones on the memory card, when the phone goes into standby it turns off the SD card interface to save power. The same goes for any programs that you want to keep running in the background when the phone goes into standby.
i face the same problem.... likely is the ROM problem..
not only that bluetooth also have some problem...
Are you using any call blocking / filtering software? Just a thought as I had the same issue after installing Magicall.
The device is as clean as a whistle
I haven`t installed any 3rd party software of any kind. I believe it is a flaw in the software. Perhaps this will be fixed a the next rom-update.
I also have this problem now. Yesterday I got an important SMS, but did know about it until 30 min later when I clicked the standby-key. The wierd thing is that this does not happen all the time. Usually I get notified within a few minutes of a new message. I do not have my sound files on the storage card. Any ideas how to solve this?
I get this problem too, and its rather annoying.. you could try setting the phone to wake on SMS, however, depending on your lock settings, it will probably wake up unlocked even if it was locked. I like my phone to be locked at all times unless I unlock manually or I get a call ONLY.
The reg key is
HKLM\Drivers\BuiltIn\RIL\DisableSMSWakeUpEvent=0
Craig
Edit: if you go into Sound -> Notifications -> Messenging: New Text Message and ensure "Display Message On Screen" is unticked, it stays locked when a msg is received
i have this problem but with a hardreset solve my problem
Im having the same problem, ive got all the alert tones saved in the phone memory and have tried a hard reset too.
The reset improved things but still getting some messages being received without the alert sound being played, im assuming its a fault as several people are having the same trouble.
I got exactly the same
It seems that the problem only occures when you're not in the home screen. When i'm in the front (home) screen the sound works fine. But if i'm in the contact look (personalized look) its silent.
Can someone confirm this?
The same problem also with vibration....
It must be a softwareflaw, i can`t wait till HTC gives the first rom update...
Does somebody know how long it took before the first rom for the diamond 1 came available after its release?
I've only used Radio 3.44.25.27 from the new HTC Asia ROM for a day so I can't be sure, but the random problem of no audio/vibration alert that I used to face with Radio 3.43.25.19 seems to have gone away.
Having the same problem except mine plays the tone but doesnt vibrate!!!
Any news about this topic?
I had this problem also until I enabled SMS wakeup as per craiglay's post
These things should be fixed by HTC if u ask me. Workaround is great but I;ll wait till a hotfix is released

"No sound" problem on my TD2 Please Help!!

Dear buds,
I've bought a TD2 with WinMO 6.5 lately. I had lots of bugs and fixed them all but one...
After some time from bootup (after 1 or 2 hours) the sound of phone goes off without a reason. No sound from speaker, headset or volume control buttons. However everything goes well instead sound. Phone vibrates when get call, notifications and alarms vibrate without sound etc. My only solution to get back the sounds is soft reset. After soft reset everything gets fine...
I think this is a sound driver issue but... If someone to help or show the way on forum please help (because I couldn't find same issue on search)
Thanks in advance.
If there aren't any other programs causing this by adjusting your volume levels, It may be a driver issue and you'll probably have to hard reset.
This is a common issue when flashing a new ROM without hard resetting after.
Dear Bruce,
Thanks for solution suggestion.
I hard reset three times until I bought the phone but nothing changed. I'm using the official shipped ROM and I didn't flash any other ROMs.
Extra programs list:
Klaxon
SKTools Lite
Garmin Mobile XT (Because my Copilot runs only after first installing then crashes forever)
Sportypal
Google Translator
Could that happen because of wrong flashing at factory or service etc.? I mean, this phone is a Vodafone version.
In Turkey, Vodafone signal often goes off and usually my phone gets stuck when the signal is off. Could this be the reason for unloading driver?
The digits of my phone are here:
ROM version: 2.16.468.4 (67041) WWE
ROM Date: 11.12.09
Radio Version:4.49.25.17
The fact that it works for a short while after soft reset perplexes me.
You have verified your volume is on when the sound turns off? (Sorry I have to ask this)
Any other programs running at the time is stops?
GPS software can conflict with system volume and backlight, so maybe make sure Garmin is set to dynamic settings.
Other than that, I really have no suggestions as a hard reset has not helped.
Perhaps hard reset, test for a while and see if it fails w/o any programs. Then install one prog at a time until you find the cause.
There is a slight possiblity that it was a bad flash and the driver is corrupt, which would mean reflashing the stock ROM.
Sorry I couldn't be of more assistance.
Dear Bruce
Sorry for very late answer for your last post
It's sure the phone volume is on
I've been examining the phone for one week and tried some possibilities and still no way for the bug
First I hard reseted again, then didn't install any other programs. After 6 hours, the same issue occured.
I uninstalled CoPilot (which I didn't use after hard reset) then soft reset and wait, just only some hours later, the sounds went off again.
After several soft resets, I decided to play music and monitor if it happens. Then BINGO! The sound went off just after poor GSM signal. When the phone lost the signal, it temporarily locked itself. After 2 or 3 issue, the phone sounds went off.
I think, phone starts a search after signal loss, then it tries to execute rest after 10 or 30 seconds either the signal comes back or not. After some trials it cannot reload sound .dll and sounds lock forever. But after soft reset, everything gets fine again.
To be sure about signal loss, I took the phone in flight mode for one day and wait for the same bug and the second BINGO came Phone didn't show the same bug.
After all, I reflashed the official ROM of TD2 and tried the same things but nothing changed. It's sure that the bug is not due to the wrong flashing the ROM.
For now, I'm sure that the bug occurs because of poor GSM signal of Vodafone in my region. So the question comes
Is there anything (such as a registry tweak or vice versa) to make the phone not to lock itself while loosing the signal and searching? Or do I have a way to increase the signal sensitivity?
Thanks for the worthful answers.
Regards

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