Cannot send E-mails anymore - Touch Diamond, MDA Compact IV General

Ok then, I have installed two E-mailaccounts on my Diamond. Gmail and my ISP's.
I had the 1.35 ROM and since a week the 1.37 ROM, both times it was no problem to send out mail-messages. All of a sudden, since yesterday's sunday-evening, my Diamond refuses to send out E-mail. On both accounts...and both on Wifi and 3G...
All my settings, even the advanced ones, are correct. Haven't changed them...
Anyone with the same issue? How did you solved it?

The same issue here now: "The message(s) could not be sent. Check ... network coverage ... account information..." I am using a Gmail account. I would like to remove it and create a new one, but haven't figured out how to get rid of the old one. I don't see any fault with the settings or the connections.

Hi. I had the same problem and setting up a new account with a new name as indicated by this thread worked for me.
http://forum.xda-developers.com/showthread.php?p=2398576
What a pain if this has to be done every couple of weeks!

Related

Xpress Mail Problem (upgraded rom)

I upgraded my rom last night to the 2.17 ROM posted on here, and i also set up xpress mail for the first time today to link to my aol email. I can receive emails just fine but when i try to send i get an error 7312 which says it cannot send message and to check the email address and try again. Im certain the address is correct.
Has anyone else had this problem? Is it possible that its linked to upgrading my ROM? Its not a big deal, im just one of those people who when somethings not working it sits in my head and bothers me until i figure out why its not working. Any suggestions?
Nevermind guys, i figured it out. Had to turn authentication on, and put in my aol user name and password in there. Dont i feel like an idiot lol

Cant send any messages?!

EDIT: for whatever reason it started working just after i posted this from my tilt but if anyone knows, i would like to know possible causes.
Yesterday it was fine but now i cant send any messages (like email and sms but phone and internet are fine) on my tilt. I go into messages, and try to send a new message but all the text fields wont let me type anything and the "Add recipricant" menu option is greyed out.
As i said i was able to send a text message yesterday. the only things i did today that wasnt normal was use TrackMe. i recorded a few gps coordainates offline because i had no signal. then when i got home, i soft restarted because my signal wouldnt recover (and i knew i could get a signal here). then i uploaded my offline positions.
now im here. since active sync wont work on my company laptop, i was going to email the kml to myself and thats when i noticed i couldnt send anything.
has anyone experienced this before or know any ways to fix it (i already tried a soft reset).
See this
CHeck out this thread. Contained therein is the answer you are looking for.
http://forum.xda-developers.com/showthread.php?t=383904
~Gwen

T-Mobile email send suddenly stopped working.

Hi all,
Anyone else experiencing problems sending mail?
Incoming works fine (I have my own settings in there - POP3 etc) but sending has recently stopped.
I use smtp.t-email.co.uk (no authentication) and it has been working fine. Doesn't matter what network connection I use.
Error: "The message(s) could not be sent. Check that you have network coverage and that your account information is correct. Then try sending again."
Any ideas guys?
Ratzz
Yeah, im getting it too.
Same - I suspect that tmobile changed something in its settings or perhaps the ISP we all use stopped accepting smtp traffic from tmobile.
There was some talk a while ago about TM UK barring smtp through smtp.t-email.co.uk if they thought you were spamming but I think they were supposed to send you a message/letter to tell you they were stopping it. Might be worth a call to customer services?
Nah i wouldnt worry too much, it happens with T-Mobile every now and then, last time it happend to me was about 2 months ago, for about 1 and a 1/2 days
RavenY2K3 said:
Nah i wouldnt worry too much, it happens with T-Mobile every now and then, last time it happend to me was about 2 months ago, for about 1 and a 1/2 days
Click to expand...
Click to collapse
Still happening --- maybe about 4 or 5 days now.
Thought it might just be me ... very surprised at the response.
I'll dig around a bit more and call T-Mobile tomorrow.
Maybe worth having a look at this on the T-Mobile site: http://www.t-mobile.co.uk/help-and-advice/phone-support/
I think you can set-up email from there.
ratzz said:
Maybe worth having a look at this on the T-Mobile site: http://www.t-mobile.co.uk/help-and-advice/phone-support/
I think you can set-up email from there.
Click to expand...
Click to collapse
Well that didn't work!
I have just started getting this problem too. I use tmobile uk and can receive ok and I am with plusnet but am sending via tmomile. It was working fine - please help.
Im afraid to say that ive had this problem for over a month now... i havent had the time to really go into things & find out the problem, so i've just been going to my gmail account thru PIE and replying to emails that way...
it would be nice if t-mob could actually not screw things up... i tried that t-mob help link... didnt work either
Same here, has been like this for 4 or 5 days now.
I deleted my POP account and set it up again, still the same problem.
This has happened to me in the past, normally resolved itself in a day or so.
Back Online.
Just to let you know it must be back online as ive been sending and receiving messages all day.
Yep, mine too - must have been down fo about a week...
What are they playing at?
Well, that didn't last long. Back to probldems...
Called T-Mobile today as problem re-appeared pretty quickly.
I was advised by technical support that I should be using smtp.t-email.co.uk (no authentication) but I have been using this anyway.
He said that there has been issues with the smtp server that they were informed were fixed today. He repeated this a couple of times.
He said to give it another 24 hours to see if things resolve.
HTH
I called T-mobile yesterday about this.
they have brought the server down as the was too much spamming going on. I explained to the support manager that this is not a good thing! I explained I had been using it for 4 years and it is splattered all over their documentation to use it and if they are now suddenly removing it, then as far as I was concerned I could terminate all 3 phones we have on the account as they are all advertised as having "Windows email" facilities. She did tell me that their department had been inundated with calls regarding this.
To cut a long stroy short she agreed to give me £5 off my Web 'n' Wlak package for 3 months, as Germany have told them it maybe down for 3 months while they reseasrch alternative solutions. She couldnt give me money off because of this exact issue as its a free service, and so she could authorise the £5 a month off it was because I couldnt utilise my Web 'n' Walk package fully.
So...call them up and say youre not happy. Explain that you cannot do something which is advertised on their website and youll get "compensation"
benktlottie said:
I called T-mobile yesterday about this.
they have brought the server down as the was too much spamming going on. I explained to the support manager that this is not a good thing! I explained I had been using it for 4 years and it is splattered all over their documentation to use it and if they are now suddenly removing it, then as far as I was concerned I could terminate all 3 phones we have on the account as they are all advertised as having "Windows email" facilities. She did tell me that their department had been inundated with calls regarding this.
To cut a long stroy short she agreed to give me £5 off my Web 'n' Wlak package for 3 months, as Germany have told them it maybe down for 3 months while they reseasrch alternative solutions. She couldnt give me money off because of this exact issue as its a free service, and so she could authorise the £5 a month off it was because I couldnt utilise my Web 'n' Walk package fully.
So...call them up and say youre not happy. Explain that you cannot do something which is advertised on their website and youll get "compensation"
Click to expand...
Click to collapse
Hmm ... thats interesting, and also a pain in the arse.
I don't see how they are receiving more spam than any other smtp server out there. Thing is, if I could use my usual smtp server that I use for work, I wouldn't mind, but this also does not work. I use the same settings as on my desktop PC and get the same error message.
It's so frustrating -- especially as this is a key feature of the PDA ... not being able to use email is worse for me than not being able to text (which was also knackered today, now resolved).
I will call back tomorrow and discuss this with them...
Thanks for the update.
Right then, its just stopped working for me again... until I put the proxy server IP address back in, then it started working again.
Can someone else try this so we rule out this being a "one off".
The address is 149.254.201.132 and http port 8080
RavenY2K3 said:
Right then, its just stopped working for me again... until I put the proxy server IP address back in, then it started working again.
Can someone else try this so we rule out this being a "one off".
The address is 149.254.201.132 and http port 8080
Click to expand...
Click to collapse
My settings are as yours are, but still no luck with it -- what a pain!
ratzz said:
My settings are as yours are, but still no luck with it -- what a pain!
Click to expand...
Click to collapse
I had the same problem with Telia here in Denmark, except that sending e-mails didn't work from day 1 with the TYTN II. So I didn't really know what was the problem - the TYTN II or the smtp server (which btw worked fine with my Treo 650). But all of a sudden, smtp started working without me changing a bit on the TYTN II. So I figured it must have been something wrong with the smtp server. Funny thing is though, while searching for the error, I downloaded a third party e-mail application (can't remember the name), and that sent e-mails through the smtp server just fine, while pocket outlook did not. Go figure!

Xpress mail (yahoo) doesn't work anymore ?

For the first week I have owned the Tilt, Xpress mail seemed to work fine. It would push every bit of mail through. I had it set up for both Yahoo and Gmail. Over the course of the following week (up to date) I have made some minor modifications to the phone, and am not sure if they're responsible for the demise of my Xpress Mail service.
What I've done so far is to install Kaiser Tweak and am using almost every advised feature (Hiding SIM contacts never sticks though. after a reset it always goes back to default). I have also downloaded Comm Manager from here, because I was having bad 3G dropouts so this comes in very handy. Outside of those things, that's about it.
But for some reason, my Tilt has been displaying some very sketchy behavior, but the worst offender at the moment is the push mail not working. Even stranger though, is that when I sent myself an email from my Gmail account to test it, rather than the mail going into the yahoo folder, it went into the Gmail folder ?
At one point last night (it's vague, I was very tired) I had to reset the Yahoo password upon request of the program because it said that it needed to be updated. So I did that, and afterward, it seemed to work again. But now, as I'm testing by sending mail to myself, nothing is happening. Well, almost nothing.. .Something peculiar happens. When I send the mail off, I notice that the Tilt's screen gets brighter, as if an event is happening. This happens about 15-20 seconds after sending an email to the Yahoo account, and happens every time, so it's not a coincidence.
I'm still within my 30 day trial for the Tilt, and I'm getting frustrated with it, thinking about getting a (gasp) iPhone or perhaps a Treo 750 if it functions any better. I really want to like the Tilt but for one thing, I am not getting any HSPA service here in NYC (where I thought I would) and 3G is piss poor where it counts, so isn't even worth it. It's why I got an unlimited data plan, but now I'm thinking about canceling it.
I got the phone on the 8th and would like to sort this out before the 30 days is up. Can anyone please assist me with this ?
Thanks,
doug
By the way, I'm running Win Mob 6.0 and the original ATT ROM that came with it last week.
CE 5.2.1622 (build 18128.0.4.4)
And, I'm not sure that this has anything to do with it but (or is useful info) when I open the Comm Manager, the Microsoft direct push button is greyed out and is not able to be toggled. I also have 3G set to off when I'm in my house. I've tried a soft boot, but that didn't do anything. I'm about to do a hard boot now.
doug
Now the client is really bugging out. When I go to menu > tools> new account, all it does is go to the Yahoo Inbox (which is empty always). I can also access this menu through Options, then click on New Account but then nothing happens at all ? I just deleted my Yahoo account to see if I could create a new one from there, but nothing happens.
This is not boding well for the Tilt. I'd really appreciate some help. Things were just fine when I got it the first week. Is there a way to restore the phone to factory defaults and such ?
Doug
Also, when I hit "send/receive" it says error synchronizing very quickly on the bottom. And if I try it again, I get an error message "S7900: Another update operation is currently in progress"
I had the same problem, however so did my wife. We both have Kaisers and were emailing instead of chatting all the time. Our emails sudenly stopped updating automaticaly. Happened on both phones so I called the provider. Turns out there was an update that killed the push function from hotmail, gmail, and a couple others. ATT suggested I download the BB Connect until the error has been corrected. Been about 3 weeks now and no fix made.

Gmail/Email issues

Hey just wondering if anyone else is having any issues on receiving their emails to the phone? I keep pressing send/receive to get my emails but nothing is coming at all. But when i looked at my email box on the computer i had 3 new messages. Nothing is coming to my phone at all...what i did get was an email from 2 days ago. I called ATT and also HTC and they couldnt figure out whats going on. I even deleted and put in the email to see if it would work but nothing. So im just wondering if theres any way to fix this issue? or also does anyone else have this issue?
mm i have noticed this too
it even feels as though it is selectively choosing which emails to dnload.
i tried changing storage settings and upping all the limits but no go, for me it only does this with my gmail account, so i just put it down to gmail and gave up...
SAME HERE!!!!
I too am having the same issue I am running PDAcorner v20. I have a gmail account tied into my phone. what i have noticed to far is that from 1 perticular sender it doesnt dl from but this causes the rest of the email not to dl. if i delete that 1 email from that sender and click send/receive all others will come in fine.
i have already tried a few radios and roms thinking it was the prob but I was wrong. its been going on since i say maybe around a week to a week and a half.
macaraballojr said:
I too am having the same issue I am running PDAcorner v20. I have a gmail account tied into my phone. what i have noticed to far is that from 1 perticular sender it doesnt dl from but this causes the rest of the email not to dl. if i delete that 1 email from that sender and click send/receive all others will come in fine.
i have already tried a few radios and roms thinking it was the prob but I was wrong. its been going on since i say maybe around a week to a week and a half.
Click to expand...
Click to collapse
i'm also running pda corner v20, have eitherone of you tried deleting the gmail accont from the phone and set it up from scratc? i havent had any issues with my gmail.
yea i deleted my gmail account and started it from scratch....at that time it only downloaded an old email. but right now it seems like the emails are coming normal to me now....i think it was att issue cause later that night my phone went to EDGE instead of having 3G and then in the morning when i woke up it was back to 3G. So im thinking ATT was working on something and fixed the issue!
I also tried deleting and starting from scratch. I know its not the rom as I have tried several all with the same results. The wiered thing is like I said before if i choose NOT to d/l email from that specific sender all my emails d/l with no problems. I really can't understand whats going on. I have neva heard of anything like this

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