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Hi,
I have a tmobile wing and I got the phone a few days ago.
This is my first windows mobile phone and therefore i don't have much experience and knowledge here.
I am facing a problem that has surfaced three time in the last week or so. The applications that i have on my storage card become unavailable and when i try to open the applications i get an error saying that sd card is not available. Also starnge folders with strange names (a lot of different characters such as boxes appear on the storage card and i am unable to delete them, where it says that there are system files in these folders).
The problem is only resolved if i do a hard reset and format my storage card by using a card reader (format of the card is essential as even after doing a hard reset the storage card does not become available). Initially i thought that it was some problem with the applications that i had on my phone but now since this is the third time that this has happened I am worried that there may be something wrong with my phone. Since my phone is still under warranty i can return it. So please advise rearding the same. The applications that I normally have on my phone are as follows,
a) Resco file explorer and Registry explorer
b) SK Tools
c) Opera Explorer
d) Mio Maps
e) Google Maps
f) Space time
g) CE Convertor
If this has something to do with the offical wing ROM, please advise which ROM to use as again I'd like to iterate that I am totally illeterate regarding this. What I want is a ROM that gives me plenty of RAM so that I can run my GPS software and MP3's at the same time, other than that there are no special requirements and I don't need plenty of pre-installed applications.
Thanks for your help!!!
faisalsiddiqui said:
Hi,
I have a tmobile wing and I got the phone a few days ago.
This is my first windows mobile phone and therefore i don't have much experience and knowledge here.
I am facing a problem that has surfaced three time in the last week or so. The applications that i have on my storage card become unavailable and when i try to open the applications i get an error saying that sd card is not available. Also starnge folders with strange names (a lot of different characters such as boxes appear on the storage card and i am unable to delete them, where it says that there are system files in these folders).
The problem is only resolved if i do a hard reset and format my storage card by using a card reader (format of the card is essential as even after doing a hard reset the storage card does not become available). Initially i thought that it was some problem with the applications that i had on my phone but now since this is the third time that this has happened I am worried that there may be something wrong with my phone. Since my phone is still under warranty i can return it. So please advise rearding the same. The applications that I normally have on my phone are as follows,
a) Resco file explorer and Registry explorer
b) SK Tools
c) Opera Explorer
d) Mio Maps
e) Google Maps
f) Space time
g) CE Convertor
If this has something to do with the offical wing ROM, please advise which ROM to use as again I'd like to iterate that I am totally illeterate regarding this. What I want is a ROM that gives me plenty of RAM so that I can run my GPS software and MP3's at the same time, other than that there are no special requirements and I don't need plenty of pre-installed applications.
Thanks for your help!!!
Click to expand...
Click to collapse
Did you set your temp for IE to the SD?
This tends to do it for me.
Yes I read somewhere that this helps and I did shift my internet folders to the storage card.
So is this the culprit??
Do a search for SD Card Corruption and you'll find this is a very common problem
These are just a few topics from the Herald forum only ... but if you search the whole site, you'll find alot more. Basically, you can't install anything onto your SD card that needs to run all the time... so anytime ur phone hibernates, if you have a program running from the SD card, it will corrupt your SD card.
Corrupt SD card
MicroSD keeps coming up with corruption
virus on wing!?!?
Thanks a lot for your help, i guess i will be more careful now.
I make a weekly copy of my whole storage card in case I lose everything. I'd suggest doing the same.
I also had the SD card corruption problem. I upgraded to WM6 and it has not happened again
You should knock on wood.
Hi Faisal Aswk,
I had the same problem for many days when i first purchased my Wing. The folder names used to get corrupt and the applications could not be accessed. At first i thought it was the ROM. I tried several ROMS but the same problem resurfaced. Then i was led to believe that my microSD card (Kingston 1gb) was going bad. I then bought a Sandisk 1gb. Everything worked fine with the Sandisk. No corruption for weeks, up until one day i formatted the Sandisk card using the windows format utility and the corruption reappeared. Later i did some research and found out there is special formatting on microSD cards to be able to function properly with devices. I assumed the Kingston did not have that sort of formatting. I reformatted the kingston card using a panasonic utility suggested by a user in one of the XDA forums. Here is the link...
http://panasonic.jp/support/audio/sd/download/ftp/sdfv2002.exe
I am using the Kingston MicroSD now. 3 months till date and no sign of corruption. I have both PIE and Opera Cache on there. I have several MP3 files i keep moving around, stored and deleted several 500+ MB movies files. All my applications are installed on that card.
I cannot say for sure that it was coz of the special formatting, but i have strong hunch that it is. Hope this fixes your problem and for others as well.
I am running Duttys March 4 Dual Touch, No Cube on my Kaiser. Probably unrelated, but yesterday every thing on my 6GB Sandisk Storage Card disappeared
About 750mb of data! The card appears empty in File Manager until I select "Show all files" when a single folder called WMDRM containing a single 132kb file shows up.
If I go to Settings> System> Memory The storage card shows 738mb used and 5084mb free. So it appears the data is there but inaccessible. If I browse the card from activeSync the same is also the case. Properties tell be 738mb used, but nothing is visibel except the single small file.
Any ideas on how I might be able to get it back? Really want to get my data back....
Storage Card scrambled files?
logger said:
I am running Duttys March 4 Dual Touch, No Cube on my Kaiser. Probably unrelated, but yesterday every thing on my 6GB Sandisk Storage Card disappeared
About 750mb of data! The card appears empty in File Manager until I select "Show all files" when a single folder called WMDRM containing a single 132kb file shows up.
If I go to Settings> System> Memory The storage card shows 738mb used and 5084mb free. So it appears the data is there but inaccessible. If I browse the card from activeSync the same is also the case. Properties tell be 738mb used, but nothing is visibel except the single small file.
Any ideas on how I might be able to get it back? Really want to get my data back....
Click to expand...
Click to collapse
You may have scrambled your files.
Put it into a USB card reader and try to access it on your PC - if it looks the same there, try looking at it with a good file undeleter like Fix-It Utilities or Norton, see if you can recover anything.
I just had a laptop hard drive fail on my last week, so I feel your pain. Fortunately I had fairly recent backups so I didn't lose too much.
Makes me think of someone's tagline I saw once:
"There are 2 kinds of people in this world, those with a backup plan in place, and those that have not yet had a catastrophic disk failure"
Good luck!
Search this site for SD CARD2
Most likely the issue is cause by the infamous Win CE bug.
If I have not posted the solution here, do a google search in the Web, you'll find detailed instructions.
[Edit] Your data is there, so don't do anything foolish, or else you'll have to reinstall everything. The SD CARD2 issue is very simple to resolve.
Thanks guys. Had a look as SD CARD2 threads and they did not seem to relate to me. Ran Pocket Mechanic and its Scandisk feature on the Card and it reported loads of "lost clusters". I then ran it again with "Automatically fix errors" and "discard lost clusters" and it merrily removed them all. So now my 738mb of data has gone. Rats. Oh well I will just start again a fresh and hope it does nto happen again.
i feel your pain. it's happened to me quite a few times on my XDA II, and once recently on my Kaiser when i damaged the mini-usb port (entirely my fault) and it started writing corrupted data onto the card when copying files over through activesync
I've since taken to keeping copies of my card data in addition to backups of my device. i usually carry 2 cards with me, one backup and one "current"; and i also keep backups of my SD cards on my PC, just in case.
Strangely, After a few hours most of the data on the card spontaneously returned. One minute it was empty and the next it had all the folders and files back again. Albeit with a lot of lost clusters and a heap of files reported as 32kb. Was able to recover a lot of the stuff and have got another 2GB card to use in the mean time.
Is there much point in reformatting the card? From experience, does anyone know if formatting might "fix" whatever caused it to lose clusters and go bad? Am considering sending it back for a warranty claim but how can I ascertain if it is actaully faulty once I reformat it.
Reformat or replace?
logger said:
Strangely, After a few hours most of the data on the card spontaneously returned. One minute it was empty and the next it had all the folders and files back again. Albeit with a lot of lost clusters and a heap of files reported as 32kb. Was able to recover a lot of the stuff and have got another 2GB card to use in the mean time.
Is there much point in reformatting the card? From experience, does anyone know if formatting might "fix" whatever caused it to lose clusters and go bad? Am considering sending it back for a warranty claim but how can I ascertain if it is actaully faulty once I reformat it.
Click to expand...
Click to collapse
I have had USB flash memory seem to be faulty, especially when trying to transfer large amounts of data for a backup - then rebooted and re-inserted and had readable data. I would try reformatting, and then back up often and watch it like a hawk. Or, if it wasn't too expensive, just discard. Or, try to get a replacement - I did get an SD card replaced once at N/C because it wouldn't read in anything I tried it in, and I complained and was heard.
I bought a replacement 2GB panasonic microSD in Japan a couple of days back. (Always find the memory quality excellent there.) Their eyes were out on stalks when they saw my 6GB card. Must not be wideley available there yet. Anyway I plan to use the 2gb for the time being to rule out hardware and software causes. Have reformatted the suspect 6gb card. Will soon start using it again with everything backed up to the max and hopefully the problem will not return. I have been flashing a few different ROMs. Because of this I am becoming ever more reliant on the Storage Card for system recovery. So cant afford to have a dodgy one.
Hi, folks.
I use a HTC cruise with WM6.1 from Bepe. This morning, all files from my 8GB miniSD card just vanisehd!!! I removed the card from the phone and tried to access the files in windows with a sd card reader, but no file was seen. Although, there was only 3,5GB free!!! The files weren't there, but they kept occupying space. I used this software to recover the files. Awesome! They were all there, except for the ones stored in root. Also,I had to rename all root folders, the subfolders were OK. I just had to filter files marked as "good" and then copied them to my HD. The phone is working as usual, but I can't explain why exactly this happened? Would it be a vicious virus? A joke from Micro$oft? Any ideas?!?
So, I had a folder on my storage card named "My Documents".
Inside I had several subfolders including tomtom maps, videos, ebooks, etc...
Everything was fine, until last night, just before going to bed I was playing around with Dinasoft Memmaid program (first time using the software) and did a scan and a clean, then went to bed.
So today, I went about my life, then synced my phone with my laptop for a few hours to charge the batteries...
...and when I wanted to update my ebooks subfolder, I noticed that my entire "My Documents" folder in my SD card, was gone...
I have to confess that I didn't read much about the documentation of Memaid, but I don't think its functions is to wipe out an entire folder. I have a backup of the files so it's not an important issue.
But I just want to find out the explanation for the missing folder?
P.S. my phone was also extremely slow and unresponsive, but all went back to normal after a soft reset.
Ok...
Today the same thing happen again, but this it's more severe...
Now ALL the folders in my storage card are gone!!!
The entire 2GBs worth of data from my Sandisk 8GB HCSD card....
When I right click on properties on the SD card, it shows that the card has 2GBs of storage being used...
But when I go to file explorer there's nothing...empty...
Surely, this can't be normal...
Has anybody encountered a similar situation?????
Sounds like a Counter Fit SD Card. Where did you get this card?
No....you serious??? don't say that....
I bought it online.
www.play.com
If it's counterfeit I would be very pissed off.
I mean when it arrived it didn't look like counterfeit. It had all the right packaging.
Here;'s my thinking. People who have bought counter fit SD cards are typically getting, say, 2GB cards marked as, say, 8GB. Since the card is showing that it is one thing when it is really another you get data corruption and file start to disappear.
Since you used Memmaid it tried to "fix" the file system. Causing data corruption.
Here's what I would do. Copy all the contents of your SD card to your computer. Reformat the SD card and try again.
Hello, I have an HTC Touch diamond from Telus, i've searched around these forums, and can't find quite the similar problem I have. My device only lists 102.55 MB of internal storage in the settings, and when i try to the Clear Storage program it says it can't find the mass storage, is this fixable or do i have to take it back to Telus.
Are you sure? If you click on "memory" in "settings" the first screen you get ("main" tab) only refers to the ROM and RAM available. You need to click on the "storage card" tab to find the 4Gb of internal storage
battlekat said:
Hello, I have an HTC Touch diamond from Telus, i've searched around these forums, and can't find quite the similar problem I have. My device only lists 102.55 MB of internal storage in the settings, and when i try to the Clear Storage program it says it can't find the mass storage, is this fixable or do i have to take it back to Telus.
Click to expand...
Click to collapse
I am experiencing the same issue with the Sprint version I received today. Same issue with the Clear Storage program. When I go to settings, memory, storage card, it says "Total Storage Card Memory: Not installed"
Thanks.
Can you find the internal storage using file explorer on the HTC and explorer on activsync on your PC? Have you suceeded in copying something to it using activsync? If you can it is there. Why it is not being reported in memory is not so clear
A problem which I had a few times ocured when I tried to start a programm on the internal storage whil it was conected to a pc as a internal storage then the Diamond gives the internal storage a other name such as internal storage 1, 2 etc
Have a look at your file explorer you maid find it there.
Willem
Slight variation on this topic but related.
Can someone tell me if there are hidden files or something similar on the internal storage?
When I look at All settings -> system -> memory, it says that there is 2725MB in use but if I total the individual values for each folder in my internal storage it only adds up to 2122MB. It's driving me mad as space is limited enough as it is...
In a response to an earlier query, if you plugin your device as a mass storage device, the Internal Storage is unmounted from the phone's system so you cannot use it, and when you try to launch an application which requires this internal storage you can run into big problems of it "creating" a new Internal Storage. By this time when you unplug your device from the computer it will then rename your actual Internal Storage to Internal Storage 1/2 and you will have to go into file explorer and delete this, then reconnect your device to the computer and it should be ok again when you disconnect it.
Addicteddddd said:
In a response to an earlier query, if you plugin your device as a mass storage device, the Internal Storage is unmounted from the phone's system so you cannot use it, and when you try to launch an application which requires this internal storage you can run into big problems of it "creating" a new Internal Storage. By this time when you unplug your device from the computer it will then rename your actual Internal Storage to Internal Storage 1/2 and you will have to go into file explorer and delete this, then reconnect your device to the computer and it should be ok again when you disconnect it.
Click to expand...
Click to collapse
A good point. To give you an example of how this works. I installed TT6 by putting my (legitimate) CAB file maps etc onto the internal memory by setting it as a USB device and using drag and drop in Explorer. The moment I disconnected the phone from the PC it re-recognised the internal memory and ran the TomTom auto-installation app. It is exactly the same as inserting an SD card into an SD slot of any other PDA.
Having same issue. I deleted the contents and the folder Internal Storage and am doing a hard reset. Will post results.
BTW - HTC and Sprint really should have a better solution to fixing this rather than all this mess. Even the ipod is easier to remount when you unplug during sync and I thought that was annoying....
jreach said:
BTW - HTC and Sprint really should have a better solution to fixing this rather than all this mess. Even the ipod is easier to remount when you unplug during sync and I thought that was annoying....
Click to expand...
Click to collapse
I think you may have misunderstood what we are saying. This problem only occurs when you choose the (non-default) option of the PC recognising the internal storage as a seperate USB drive rather than as an activsync connection when you make your connection to the PC. If you choose that option then no automatic activsync activity will occur when you dock because activsync will not start. On the other hand file transfers will be much quicker and easier and you can use drag and drop in your PC's explorer.
If you decide not to use this facility then activsync works fine and you should have no problems with automated syncing and unplugging whilst that is happening (although that latter action is not recomended with either Windows or Apple based phones or PDAs).
The main advantage that Windows based PDAs and phones have over Apple based ones are that they are much more easily changed (as most of these forums show!) and "tweaked" to suit what the end user wants. Apple is more "technology for technophobes". However the disadvantage with the Windows system is that there is more for the end user to bugger up - hence all the cries for help on this forum.
No I understood what you meant. I was just comparing the issue. When Internal Storage still shows up under My Device but does not show up under Memory it tells me that the phone has "un mounted" the memory. The question is how do you re-mount this? Unless i am missing something which I very well may be....this appears to be the issue. At least the one I am faced with.
jreach said:
No I understood what you meant. I was just comparing the issue. When Internal Storage still shows up under My Device but does not show up under Memory it tells me that the phone has "un mounted" the memory. The question is how do you re-mount this? Unless i am missing something which I very well may be....this appears to be the issue. At least the one I am faced with.
Click to expand...
Click to collapse
You remount it by returning the HTC to its standard activsync setting, via its settings menu You can do that while it is still connected to the PC and when you hit OK activsync instantly starts and syncs. In addition Explorer recognises it as a mobile device rather than the removable storage when it was in USB mode.
I do not think it is correct to compare an additional Windows feature (that the Apple does not have) with the standard feature that the Apple does have. A more accurate comparison would be the two in the same activsync mode, in which case they are similar, and neither has this problem
At the end of the day if anybody does not like the extra facility the HTC has to show and use its internal storage in the same way as a memory card when hooked up to the PC (because of its disadvantages) then they should not use it and they should stick with activsync. At least in Windows world we have the option.
WOW!
Dropping the ipod reference and my apologies for stepping on toes by mentioning it.
Setting it to active sync or hard drive has NO affect on this what so ever. I wish it did as it would be an easy fix. Apparently during any kind of disconnect the memory module freaks out and it corrupts the file system. That is apparently why the phone will not recognize it. Some people have had success connecting the phone over and over to a computer until it mounts the drive and then via the computer they format the drive and then hard reset and its fixed.
In this case its very similar as the HTC device will not remount the memory module. I contacted HTC and they verified that its a problem and have recommended an RMA to sprint.
Personally I don't even buy the HTC response. There has to be a way to remount the memory back to the phone as the drive will occasionally show up even in windows. It just wont allow a format as it locks up.
Oops sorry if I sounded a tad touchy... . I really did not mean to upset.
It is just that I think that Apple are really good at marketing to the "cool fool" market, and persuading people that they are technologically more advanced than they really are. The classic example of this is the iphone that was trumpetted as having lots of "new" benefits, which had been on other competitor's phones for ages. The only thing cutting edge about them is their ease of use (which is I have to admit very good)
However I do not have the problem you are describing with my HTC touch diamond, and nor, I suspect, do the vast majority of other users. My memory module has never freaked out and corrupted my file system no matter how many times I connect or disconnect and no matter how I do it. So I suspect it is not a universal HTC problem, but one limited to the way that Sprint and maybe others (I assume in the US?) have implemented the software, or maybe on a rogue batch of hardware or software?
No worries...text does that some times.
Yeah I think its pretty much a US thing. PPCGEEKS has a thread going about it and it appears to be all sprint phone related.
http://forum.ppcgeeks.com/showthread.php?t=37485
So far what I have is this: When using file explorer, under My Device Is a folder called Internal Storage. When I go into settings to check memory, I have Storage & Program, 102.55MB and 203.84MB, respectively, that's Total. In the Storage card tab, it says Not installed. And when i try to clear storage and format internal storage it says "no Mass Storage found"
So I hopped over to PPC and this is what I found, unfortunately i'm going to work so no time but will try and report later on.
Originally Posted by thacounty View Post
Ok, here is what worked for me.
Hard reset - Connect to PC, Once connected as a USB Drive, VERY IMPORTANT - Don't try to open drive, only right click.
Choose Format, FAT32, Quick Format. It took about 5 seconds, then soft reset and it is up right now... We will see.
No go, Vista won't recognize my diamond as a drive hence no format...
I now know what I did wrong, I copied the internal storage to pc then back again using the disk function instead of AS. I now have internal storage2 showing and can't access any programs.
Can anyone tell me how to rename I.S.2 to I.S please.
delete the Internal Storage folder (which will just be a folder) with total commander, resco explorer or file explorer, then connect ur phone to ur pc in disk mode, then disconnect and it should rename back!
Ok, so I know this isnt technically a Kaiser issue, but I'm hoping someone else came across this and can help.
I have a 6gb memory card with all kinds of files and applications stored on there. I tried running TomTom today and it said "No maps found." I checked the memory card and there were like 3 files still on the card and everything else was gone. I used an adapter to explore the card on my PC and it showed the same files, but the odd thing was that there were a few GBs of storage in use yet I cant view the files.
Surprisingly, some apps that are installed on the SD card are still running including manilla TF2D, skyfire, pandora, google maps, etc. yet other files are inaccessible.
Anyone know how to restore access to these files?
Thanks!
Hamburg
Update:
I took the memory card out and the programs that I mentioned above still run. I guess they were installed on the device despite selecting to install on the memory card.
That still doesnt explain why when I explore the drive, and view the properties, the disc space shows several gigs in use even though the visible files add up to about 36kbs.
In case anyone's interested, I downloaded PC Inspector Data Recovery tool and was able to retrieve the lost files.
What was very odd though, was that I started to reinstall some applications, and at some point during the reinstallation, ALL of the missing files suddenly returned.
If you have this problem, I wouldnt suggest trying the latter until after you've used a data recovery tool, because if you install something and it writes to the sector of the disc where your lost data is stored then it will be gone for good.