Related
I tried updating my Qtek 9100 from the firmware it came with (1.01 or something, I wish I'd written down the specific one, but it was the 9-22-05 release) to the custom ROM for Tmo 2.17 from here: http://forum.xda-developers.com/viewtopic.php?t=44631
My phone refuses to recognize on ActiveSync, it doesn't list a GSM version in the top left when it boots up, the phone app won't even load, and in the comm manager the ActiveSync icon is greyed out, and the phone icon is green. I clicked on the phone icon to turn it off, and when I tried to turn it back on, it wouldn't. Hard resetting does nothing. I can't revert back to old firmware because activesync won't detect my phone. Someone please help, what can I do to make my phone work again? I don't want a brick!
I've been on the phone with T Mobile USA all day trying to get support (their 2nd tier support is always nice enough to try and help, even though I didn't buy an MDA from them). No help. They bumped me up to tier 3 and the tech I spoke to said I'd need to bring it in to get a replacement.
This is bad news for me since I bought this phone in LA, and I won't be going back there until next week. Until then I'll have no cell phone (assuming that they'll replace it when I bring it in) unless someone here can help me.
DedEye said:
I've been on the phone with T Mobile USA all day trying to get support (their 2nd tier support is always nice enough to try and help, even though I didn't buy an MDA from them). No help. They bumped me up to tier 3 and the tech I spoke to said I'd need to bring it in to get a replacement.
This is bad news for me since I bought this phone in LA, and I won't be going back there until next week. Until then I'll have no cell phone (assuming that they'll replace it when I bring it in) unless someone here can help me.
Click to expand...
Click to collapse
Nah...I can't believe that it's time to give up and bring it back.
I think what you should do is locate a copy of the latest Qtek 9100 ROM (should be available here), get your device into "boot loader mode" -- which you can probably do even if it doesn't start up properly -- and try to load the Qtek ROM.
I don't have time to search the forum for the Qtek ROM, but you should be able to find it here, and also find instructions on getting your device into Boot Loader mode (with the red, green and blue bands displayed on the screen). Once you're there, and your device is plugged via USB cable into the pc, I'm guessing you'll have a decent shot at getting the Qtek ROM loader to work.
Suggestion: if you're having trouble finding individual posts that have what you're looking for using the forum's search tool, try google, targeted to this site. Each returned link will point to a single page. If, for example, you wanted to use google to search this site for info about the boot loader and ROM, you would go into google and type the following:
"boot loader" ROM site:xda-developers.com
...and hit enter. Google is great for finding specific pages in huge forum threads.
Hang in there. I believe you'll get this working again and won't have to return it.
EDITED: Did you CID unlock the Qtek before attempting to flash it? This is critical as I understand it...
Thanks Jon; I was climbing up the walls trying to find anything with the built in search. I'll use Google. The bootloader info is what I really needed to know, that should save me from having to replace the phone.
Edit: Yes, I did CID Unlock before attempting to flash it.
DedEye said:
Thanks Jon; I was climbing up the walls trying to find anything with the built in search. I'll use Google. The bootloader info is what I really needed to know, that should save me from having to replace the phone.
Edit: Yes, I did CID Unlock before attempting to flash it.
Click to expand...
Click to collapse
If you haven't found it yet, I think I just did. See this page from the Wiki:
http://wiki.xda-developers.com/index.php?pagename=HTC_Wizard
Scroll down to the heading "Upgrading, bootloader" and see the following: "The bootloader can be entered by holding the "Camera" button while resetting". So it sounds like you can hold the camera button and simultaneously insert the tip of the stylus into the reset button recess. Aside from some gymnastics, that sure would be nice and easy!
I believe that, after this, you should be able to run the firmware loader again immediately from your pc as long as your cable is hooked up between the pc and the MDA. Worth doing a bit more reading on this, but I'm pretty sure you'll be able to resurrect the phone, especially since you did the CID unlock first. I doubt that there's any permanent damage - just something messed up in the last load.
That doesn't seem to have worked; now it keeps displaying the Tmobile splash screen with the OS, IPL, SPL, and blank space where GSM should be in the top left. It stays that way for a few seconds, then the screen goes black and it goes back to displaying it. Only way to make it stop is to take the battery out.
This situation may have gone from bad to worse.
DedEye said:
That doesn't seem to have worked; now it keeps displaying the Tmobile splash screen with the OS, IPL, SPL, and blank space where GSM should be in the top left. It stays that way for a few seconds, then the screen goes black and it goes back to displaying it. Only way to make it stop is to take the battery out.
This situation may have gone from bad to worse.
Click to expand...
Click to collapse
Some of the guys here are incredibly knowledgeable about this stuff. I would browse / search and see if you can ID a couple of likely candidates -- maybe the moderators themselves? Trying messaging them directly and asking for a recommendation or person to speak to. I still think it's worth pursuing some more before giving up.
I was about to say success; in reality its just progress. I've accessed the boot loader. I had to hold down the camera button while the device was off, then plug it into the USB port on my laptop. I have IPL 2.17 and SPL 1.01, no other data is listed. I need to figure out a way now to update the firmware; I tried installing a KJam firmware and it gave the error message "Error 294: Invalid vendor ID". Seems that I need a ROM from Qtek if I'm not mistaken. I'll track one down and will update as I get more info.
DedEye said:
That doesn't seem to have worked; now it keeps displaying the Tmobile splash screen with the OS, IPL, SPL, and blank space where GSM should be in the top left. It stays that way for a few seconds, then the screen goes black and it goes back to displaying it. Only way to make it stop is to take the battery out.
This situation may have gone from bad to worse.
Click to expand...
Click to collapse
Let's take this a step at a time. Let's get you back to stock ROM first of all.
Dowload this file:
ftp://xda:[email protected]/Wizard/Roms/Qtek/Qtek_9100_RUU_Prodigy_10107105_Qtek_WWE_ship.exe
1.Turn your device off
2.Hold the Camera button in and push the power button for 2 seconds
...you should get the 3 color bar screen
3.Plug your usb cable in to the phone
4.Execute the file you downloaded above and follow the prompts
...If everything is happy with the phone's bootloader, you should see a progress bar as the ROM us updated. Be patient..it may take up to 10 minutes to complete, at which time the phone will reboot.
Post back here with your progress and we'll help you along.
@summiter - thanks for stepping in - I had nothing new to offer. glad you're here to help him out. I will watch and learn...
I'm to step 3 so far, but I can't download that ROM version (gives me an error). I need to find that version and install that next and I should be in the clear - until the next time I try to update my firmware of course.
DedEye said:
I'm to step 3 so far, but I can't download that ROM version (gives me an error). I need to find that version and install that next and I should be in the clear - until the next time I try to update my firmware of course.
Click to expand...
Click to collapse
What kind of error? I just clicked the link that summiter provided for the download and it worked for me (except that I killed it half way through because I don't need the file!)
"Could not connect to FTP server, possibly because of too many users. Please try again later."
Prompts for a username and password, but I have neither (unless its my forum password. I'll try that and update you if it works,
DedEye said:
"Could not connect to FTP server, possibly because of too many users. Please try again later."
Prompts for a username and password, but I have neither (unless its my forum password. I'll try that and update you if it works,
Click to expand...
Click to collapse
It shouldn't prompt you since the username and password are embedded in the URL, but if it does, use this:
username: xda
password: xda
DedEye said:
"Could not connect to FTP server, possibly because of too many users. Please try again later."
Prompts for a username and password, but I have neither (unless its my forum password. I'll try that and update you if it works,
Click to expand...
Click to collapse
I just tried it again and it's fine. The user name is "xda" and the password is "xda". That's in the link that summiter provided: the beginning of the link shows the password, then the user name and the file URL. Once you start navigating the FTP site, though, the username and password disappear from the URL displayed in the browser address bar.
Try clicking summiter's link again. Alternatively, you can:
Try the FTP link to the whole wizard download dir:
ftp://xda:[email protected]/Wizard
Notice just above - you're seeing "password:username" followed by the "@" and then the file URL...
Click on Roms
Click on Qtek
Click on the link for the 10107105 ROM -- looks like it's the 7th file down in this subdirectory.
Is there anywhere else I could download it from? Its not even bringing up the prompt to put in the user name and password now, just says too many users downloading. I'll keep trying.
DedEye said:
Is there anywhere else I could download it from? Its not even bringing up the prompt to put in the user name and password now, just says too many users downloading. I'll keep trying.
Click to expand...
Click to collapse
I think you have some seriously bad karma. haha =)
I hate to suggest this, but, reboot your PC. Or try another browser..do you have Firefox? (every self respecting geek should)
DedEye said:
Is there anywhere else I could download it from? Its not even bringing up the prompt to put in the user name and password now, just says too many users downloading. I'll keep trying.
Click to expand...
Click to collapse
Doesn't make sense. I just tried it a few more times and get right in - no problem or hesitation at all.
Is there any chance your browser has cached the error page and keeps giving that to you without even trying the reconnect? I'd try making sure you kill your browser completely -- check task manager and make sure your browser is completely gone -- then open it up, clear your cache and try again.
@Jon:
I tried taking the filename out of the URL before you suggested it with the same results; it keeps telling me that too many users are connected to the ftp.
I also tried using a different browser because I thought that might have been the problem. Neither Firefox or Opera will load it; Firefox gives me error code 530.
**EDIT**
Success with IE! I'll download it and give it a shot now.
I recently called in a warranty for my tilt due to a broken screen. They shipped a new one, and low and behold it had 6.1. I didn't think I could mess up my phone by installing a theme .cab that was made for a different version of windows, but I did. It rebooted five to six times, and after that it would either stay turned off or on. When it was on, the touch screen was unresponsive, as well as the hardware keys. I called the insurance and they said they might have sent a defective phone [didn't say anything about the .cab file hah], and now I'm back where I started.
I'm scared if I install old .cab files I will have the same situation.
Will the KaiserTweak.exe still work well with WM6.1?
This might be a little far fetch to hope for, but will this theme work for the tilt: http://forum.xda-developers.com/showthread.php?t=366521
If not, am I able to use old themes for the diamond without being stuck in reboot?
Another problem I've found is I'm unable to edit the windows of my phone folder on my computer. I'm wanting to do some heavy changes, and it's easier to navigate on my computer. The error message I get when I try to copy/paste clock images is that I don't have permission to edit the files. Is there a fix for this?
I ran into the same problem as you at first. I ended up using the HTC Home Customizer to set any changes theme wise and that did the trick. As for the Kaiser Tweak, it does work with 6.1 and I have used it quite a bit to unlock some of the limitations of the Tilt. Another option would be to use the Advanced Configuration Tool, from Julien Schapman. It seems to work pretty good too and works well with 6.1. For the locked file problem, I have not run into it much, you could try and use MyMobiler to remote to your phone so you can use the mouse to move things around. Hopefully that helps.
I found the black theme I was looking for here: http://forum.xda-developers.com/showthread.php?t=364541
I still have the "cannot copy "'HH_HOME_0':Access is denied. Be certain that there is enough free storage memory, that the destination is not write protected, and that the file is not currently in use" As well as unable to edit it from my computer.
It's not in use because I disable the HTC home plug in, so it's not showing up on the today screen.
Same deal, i had 6.1 on the new one, and it took some doing to get hardspl to take on the phone. Also the bloatware just kept coming back no matter what i did. The window on the bloatware reset is like 1 second now w/ 6.1. It loads it so fast.
Hi guys, need your help.
Short version:
i own the XDA Stellar, running vanilla WM6.0. tried to install Windows Live but had to soft reset before it ended. now stuck at the green boot screen.
what besides hard reseting can i do? i don't mind breaking the device if i have to, but i want my data back. particularly my text messages. everything else that i need is backed up.
while am on the green boot screen, if i receive an sms, the phone actually rings. but thats basically all it does. when i connect the USB to my computer, nothing pops up.
anyway i can get access to the files directory?
what i've tried:
- soft reseting a number of times
- remove SD card
- removing sim card
- removing Battery for a couple of minutes before putting it back in
- connecting USB cable. "nothing pops-up on computer"
- SMSing it. "it rings"
- pressing all buttons on surface of device.
no success
thanks for any help
Long version:
i own the XDA Stellar, running vanilla 6.0. today i downloaded Windows Live for windows mobile to update the one i already had on my device. while it was installing before it reached the end, i got a pop-up telling me that i was running out of space. and it just stayed like that, progress bar wouldn't move. so i went to the device deleted a couple of pictures and tried to cut/paste the voice notes from device to storage card. it refused to allow it. so i decided to soft reset.
when i did soft reset, it got to the green boot screen and is stuck there.
after along wait, i get a white screen telling me the device can't boot because i might have "turned off the device incorrectly" or installed an insecure software and that my only option is to hard reset and lose everything.
while am on the green boot screen, if i receive an sms, the phone actually rings. but thats basically all it does. when i connect the USB to my computer, nothing pops up.
anyway i can get access to the files directory?
Thanks
And no mention of a Hard-Reset?
are you saying that there is absolutely no way to read the memory on the phone beside doing it when the WinMobile OS is running right?
that sounds like a completely stupid design. its like having windows without a start disk that gives you access to a command prompt.
having to lose all your data over some OS data corruption is ridiculous
i would really appreciate it if anyone knows a way, even an expensive one.
i just had text messages from someone dear to me that passed away that i'd rather not lose.
thank you
Some other things to try
Yes you can check whether the sms messages are stored on the sim card (by putting it in another phone/using a sim card reader). On my TyTN II, the SMS Messages are stored there and it's only emails that use phone or memory card memory. You could also try removing the Sim before booting (one thing not on your 'tried' list but if all this fails, the only other thing I can think of short of a hard reset, is contacting Microsoft about their Windows Live software. There's a website for support of these products and Microsoft staff will actually get back to you (I had need to contact them over a bug in the email portion of their software some time ago). Best wishes
seeing as i have over 2000+ messages in there, i don't think the sim card could actually help me in this case.
but thanks anyway
i still can't believe they made a phone with a memory that could only be accessed through the OS
VeraMedix said:
i still can't believe they made a phone with a memory that could only be accessed through the OS
Click to expand...
Click to collapse
Including any additional way of accessing it uses up more storage memory for the relevant program and on a mobile device (unlike a desktop PC), that's very valuable space. Maybe some of your sms messages (the most important ones) may be on the sim - you have little to loose by checking. What about trying to boot it without the sim card in or contacting Microsoft as I mentioned? Not all your options have run out yet but you seem to write as if they are....
Flying Kiwi said:
What about trying to boot it without the sim card in or contacting Microsoft as I mentioned? Not all your options have run out yet but you seem to write as if they are....
Click to expand...
Click to collapse
@Flying Kiwi
thanks for replying. i actually did try to boot it without the sim card after you suggested it. it didn't work.
and with regards to contacting Microsoft, i'll give that a go but i doubt they'll be able to help if people here can't. as we all know, XDA Developers kick ass.
with regards to checking the sim for the messages, i don't have a spare phone to try it on just now, and if i remember correctly, sim cards don't usually hold more then 15 text, though i might be wrong.
the thing is, the fact that my phone still rings when it receives a messages, kinda makes me think the OS is partially loading. i was hoping someone could suggest a way for me to force enough of it on to reach my files..
am starting to lose hope.. *sigh*
am really thankful to the people who have replied so far.
P.S. oh yeah, Flying Kiwi, could you give me a link to the WM6 support page that where people actually reply to you since i can't find any support besides that to MSDN account holders, either that or paying £200 for one single phone call that last upto 8 hours at which point it could just end up with them just telling me to hard reset. thanks
can anyone help me out here? anyone with a link or an email address i can get support from Microsoft for WM6?
i have a similar problem, is there anyway to get data from phone if the OS is corrupt and the system is stuck at the green bootup screen?
please say yes.
Themse said:
i have a similar problem, is there anyway to get data from phone if the OS is corrupt and the system is stuck at the green bootup screen?
please say yes.
Click to expand...
Click to collapse
If you activesync before this happened yes you can get some info.
I recently purchased a wizard/mda (tmobile) and have run into major problems trying to unlock and upgrade the device.
This forum is a wealth of information, but I have hit some major problems.
The main problem is being unable to unlock it.I researched various posts around here, and have not been able to get activesync working.I looked at various troubleshooting info from microsoft and around here as well and have not been able to sync the phone with my computer.
I thought that perhaps it may have something to do with the version of xp I have installed, after spending many hours (25+) trying to get it to work.I then tried on another couple of comps and still no luck.
I am beginning to suspect that the phone itself has a technical problem.I seen the workaround for transferring cab files between the comp and the phone, and am hoping that once I have a mini sd card there is some way to upgrade wm5 on the phone.Can I unlock the phone without syncing it, using a different technique?(perhaps bluetooth or ir?)
Looks like I will have to unlock the phone using an unlock code, without syncing to the computer, but I am looking for any and all suggestions that may help out. I even tried attaching files and emailing them to myself, but wm5 doesn't support attachments.
Throw a dog a bone, before he buries this phone!
nachismo said:
I am beginning to suspect that the phone itself has a technical problem.I seen the workaround for transferring cab files between the comp and the phone, and am hoping that once I have a mini sd card there is some way to upgrade wm5 on the phone.Can I unlock the phone without syncing it, using a different technique?(perhaps bluetooth or ir?)
Click to expand...
Click to collapse
Im not an expert into this - all I can give you is couple of general ideas - maybe something you already knew but I'll give it a try
IMHO flashing via BT or IR can't be done or could be very risky.
Did you try hard reset? No change? Did you try hard reset and then skip installing those cabs that are installed automatically after HR?
You could try to download software WM5Storage into your htc, install it, activate and then you can access your phone as USB mass storage device from your PC. I've used it with my SD card only but it looks as it could use internal memory of your phone too. With this you can check if the data can be transfered via the mini USB.
Does your PC see the phone? Saying something like "installing new device drivers" or something like that. Check device manager.
Can you charge the battery in your phone from usb?
Btw I can't remember exact process of unlocking/flashing - is it really necessary to have synced the device before unlocking/flashing?
Following up.....
Thanks for the ideas, MuF123.
Some time has gone by.....
I tried the hard reset, and that didn't make a difference.
I was able to sync via bluetooth using a friends laptop, but was unable to sync via usb on the same computer or on my own.
I installed WM5storage and my computer doesn't see it as a mass storage device, even though it charges the phone via usb.
I am looking at this:internal error 2356 activesync.cab that comes up when I try repairing activesync, but it was a dead end the first time around.(maybe the answer is deeper there somewhere?)
I really like the phone alot, i think i will try picking up some external memory, and see if i can't use one of those unlocking services to get it up and working with a local cellular provider.
Thanks,
Nacho
i just received my G1, well 1.6 was installed, but: No WLAN, No SD, No Bluetooth and no File-Transfer with Win7 x64. So i'm thinking of a flash, but how?
I wanted to get diagnostics mode, but what is the capture-key?
any other possibilities to rescue this device? (I think, the SD-Card driver was somehow deleted. Tried a software-Wipe, but it didn't help.
I hope someone can help me.
Thx in advance.
Well thats sorta like asking to get into a box sealed off with ducktape using the mailbox=p. You are going to need an sdcard so you can root it. Find any microsdcard and load up rc29, root it, then flash some custom firmware on top. If you don't have an sdcard, then you can't set up root therefore no new roms. The only thing that would work without an sdcard is ADB, but you need root to do something meaningful like pushing an app, etc..
I got similar problem.. My SD card slot seems to be dead. Android and recovery as well, doesn't see any SD card slot so the SD card can't be mounted. And yes, I've already tried with another card. No luck.
So there's my question that OP already asked: Is there any way to flash update.zip without sdcard?
Short answer: No
Long answer: you can change specific parts of a rom without an sdcard (kernel, apps), but not an entire rom or update.zip.
That's what I thought... Unfortunately. So I guess it's time to buy a Sapphire.
i have a program for windows called android commander. it has the option to flash an update. i dont know if this will help but it might. i found it on XDA somewhere. i just dont remember where.
edit: it also has some other really cool features, like push and pull and copy. great if you want to push an apk to the system/app folder
edit here is the link for download of the of the version that works for me http://androidcommander.cyf.pl/?file_id=1
ok, gonna try that android-commander.
If even a hard-reset doesn't bring up the 3 issues, i think, these are Hardware-Errors. (it COULD also be, that the "drivers" from these parts have been removed/deleted from the rom by the previous owner, but a hard-reset WOULD restore the missing "drivers" or am i wrong? (i have not much knowledge about Linux, i'm more a Windows-Freak.)
I mean is it possible to "remove" parts of the "drivers" from the ROM and the Flash/EEPROM that even after restore the part would still be missing?
Until it's rooted you can't make major firmware/bootloader modifications just by sticking a usb cable into it.
sturmeh said:
Until it's rooted you can't make major firmware/bootloader modifications just by sticking a usb cable into it.
Click to expand...
Click to collapse
you mean "unless it's rooted", 'cause i think, it's not rooted (how to find out, if it is?)
satani said:
you mean "unless it's rooted", 'cause i think, it's not rooted (how to find out, if it is?)
Click to expand...
Click to collapse
Turn the phone off, hold down the CAMERA button read off the top four lines.
That will tell you if it is using a custom spl.
Alternatively you could go in the rom and type su in the terminal, that would also show if it's rooted.
the booloader info sais:
DREA110 PVT 32B
HBOOT-0.96.0000
CPLD-4
RADIO-2.22.19.261
Sep 2 2000
i tried around with the Android-Commander as said before, i also connected the phone but I was not able to copy ANY data to the phone or create any folder anywhere (so not even a custom ringtone or wallpaper), for rooting is a SD-card required, which is not useable due to (maybe) hardware defect, so i ended up the following:
I agreed with the seller to reship the G1 and he refunds my money.
From that short time playing with G1 and Android, i say as conclusion:
Well, the touchscreen works far better than any Windows-Phone, but the Compatibility with Windows is nearly completely missing - and so some for me required aspects of that phone. So i'll just buy another Windows-Device. (i's easier to flash, spl or unlock and you have better and easier possibilites or modifying/customizing your phone.
From that short time playing with G1 and Android said:
well if you would have recieved a working phone you might have a different opinion of android. i have used windows mobile as well as blackberry and simbian too. all of them have their good points but i found android to be the easiest to use and to customize(as long as the device works). but good luck
Click to expand...
Click to collapse
saprano614 said:
well if you would have recieved a working phone you might have a different opinion of android. i have used windows mobile as well as blackberry and simbian too. all of them have their good points but i found android to be the easiest to use and to customize(as long as the device works). but good luck
Click to expand...
Click to collapse
that might be true, but pay more than 150 for a phone, I only use as secondary phone for a few internet/data-activities is, considered the fact, that in 6 weeks, I'm unemployed again, a bit much to ask for, either a complete new phone or a cheap (ie less than 150 bucks) phone, that has wlan, 3g and a hardware-keyboard - rest is irrelevant - that is being used as secondary phone.
Sure, if the G1 would have been fully working, it would have been a nice device (not a replacement to my Xperia, of course, as the G1 has a minus in resolution compared to WVGA), but so is only to note: if you want a cheap Android-Phone, wait another 3-6 months, there are a lot of them coming out and so the elder ones (magic and g1) should go down in price a bit.
Sometimes, prices on ebay drop around 50 bucks within 3 months - checked on that.
Thread moved to Q&A.