Hi guys, need your help.
Short version:
i own the XDA Stellar, running vanilla WM6.0. tried to install Windows Live but had to soft reset before it ended. now stuck at the green boot screen.
what besides hard reseting can i do? i don't mind breaking the device if i have to, but i want my data back. particularly my text messages. everything else that i need is backed up.
while am on the green boot screen, if i receive an sms, the phone actually rings. but thats basically all it does. when i connect the USB to my computer, nothing pops up.
anyway i can get access to the files directory?
what i've tried:
- soft reseting a number of times
- remove SD card
- removing sim card
- removing Battery for a couple of minutes before putting it back in
- connecting USB cable. "nothing pops-up on computer"
- SMSing it. "it rings"
- pressing all buttons on surface of device.
no success
thanks for any help
Long version:
i own the XDA Stellar, running vanilla 6.0. today i downloaded Windows Live for windows mobile to update the one i already had on my device. while it was installing before it reached the end, i got a pop-up telling me that i was running out of space. and it just stayed like that, progress bar wouldn't move. so i went to the device deleted a couple of pictures and tried to cut/paste the voice notes from device to storage card. it refused to allow it. so i decided to soft reset.
when i did soft reset, it got to the green boot screen and is stuck there.
after along wait, i get a white screen telling me the device can't boot because i might have "turned off the device incorrectly" or installed an insecure software and that my only option is to hard reset and lose everything.
while am on the green boot screen, if i receive an sms, the phone actually rings. but thats basically all it does. when i connect the USB to my computer, nothing pops up.
anyway i can get access to the files directory?
Thanks
And no mention of a Hard-Reset?
are you saying that there is absolutely no way to read the memory on the phone beside doing it when the WinMobile OS is running right?
that sounds like a completely stupid design. its like having windows without a start disk that gives you access to a command prompt.
having to lose all your data over some OS data corruption is ridiculous
i would really appreciate it if anyone knows a way, even an expensive one.
i just had text messages from someone dear to me that passed away that i'd rather not lose.
thank you
Some other things to try
Yes you can check whether the sms messages are stored on the sim card (by putting it in another phone/using a sim card reader). On my TyTN II, the SMS Messages are stored there and it's only emails that use phone or memory card memory. You could also try removing the Sim before booting (one thing not on your 'tried' list but if all this fails, the only other thing I can think of short of a hard reset, is contacting Microsoft about their Windows Live software. There's a website for support of these products and Microsoft staff will actually get back to you (I had need to contact them over a bug in the email portion of their software some time ago). Best wishes
seeing as i have over 2000+ messages in there, i don't think the sim card could actually help me in this case.
but thanks anyway
i still can't believe they made a phone with a memory that could only be accessed through the OS
VeraMedix said:
i still can't believe they made a phone with a memory that could only be accessed through the OS
Click to expand...
Click to collapse
Including any additional way of accessing it uses up more storage memory for the relevant program and on a mobile device (unlike a desktop PC), that's very valuable space. Maybe some of your sms messages (the most important ones) may be on the sim - you have little to loose by checking. What about trying to boot it without the sim card in or contacting Microsoft as I mentioned? Not all your options have run out yet but you seem to write as if they are....
Flying Kiwi said:
What about trying to boot it without the sim card in or contacting Microsoft as I mentioned? Not all your options have run out yet but you seem to write as if they are....
Click to expand...
Click to collapse
@Flying Kiwi
thanks for replying. i actually did try to boot it without the sim card after you suggested it. it didn't work.
and with regards to contacting Microsoft, i'll give that a go but i doubt they'll be able to help if people here can't. as we all know, XDA Developers kick ass.
with regards to checking the sim for the messages, i don't have a spare phone to try it on just now, and if i remember correctly, sim cards don't usually hold more then 15 text, though i might be wrong.
the thing is, the fact that my phone still rings when it receives a messages, kinda makes me think the OS is partially loading. i was hoping someone could suggest a way for me to force enough of it on to reach my files..
am starting to lose hope.. *sigh*
am really thankful to the people who have replied so far.
P.S. oh yeah, Flying Kiwi, could you give me a link to the WM6 support page that where people actually reply to you since i can't find any support besides that to MSDN account holders, either that or paying £200 for one single phone call that last upto 8 hours at which point it could just end up with them just telling me to hard reset. thanks
can anyone help me out here? anyone with a link or an email address i can get support from Microsoft for WM6?
i have a similar problem, is there anyway to get data from phone if the OS is corrupt and the system is stuck at the green bootup screen?
please say yes.
Themse said:
i have a similar problem, is there anyway to get data from phone if the OS is corrupt and the system is stuck at the green bootup screen?
please say yes.
Click to expand...
Click to collapse
If you activesync before this happened yes you can get some info.
Related
my O2 XDA IIi is getting stuck when an incoming call comes. this does not happen normally. but now two or three times a day. if it get stuck i have to do a soft reset. then it comes to normal. it just been a month after i bought the phone. i have done a hard reset also. but still this happens. i don’t keep the programs running when i am not using those programs. can anyone please tell me why this is happening and what the solution for this.
What version firmware are you using? Give us some more info and we might be able to help.
I have looked around on the internet on this one. Many people are suggesting that when their XDA2i/Alpine model locks up during or, more commonly, after an incoming phone call, it is to do with their SD card. Apparently the unit has a brief moment of intensive processing at the end of a call, and this can co-incide with high read transfer rates by the card. There are 2 solutions; 1) Buy an MMC card instead (cheaper than SD but slower transfer rate, so not so good for video etc) or 2) eject the card if you are expecting a call. I would also recommend running Thai Pocket PC cleaner over your device to clear out any "dead wood" that may be taking up valuable operating memory.
I've noticed that calls really kill the XDA's processing ability for a second or two when you actually pick up or hang up... Even with the device stuck into Turbo mode. I get crashes on my Alpine sometimes, and that's even without an SD card in the slot (which I've had no prior problems with whilst using it, it's not that new )
Curious problem this, I'll be interested to see if a solution is found in the near future.
Re: my O2 XDA IIi is getting stuck when an incoming call com
caparo said:
my O2 XDA IIi is getting stuck when an incoming call comes. this does not happen normally. but now two or three times a day. if it get stuck i have to do a soft reset. then it comes to normal. it just been a month after i bought the phone. i have done a hard reset also. but still this happens. i don’t keep the programs running when i am not using those programs. can anyone please tell me why this is happening and what the solution for this.
Click to expand...
Click to collapse
I know that . after you connect your PPC to PC by sync cable and then have problem. and during the time connecting to PC you can not listen to the music or any incoming call. To solve this problem is to by a new cable mate by HTC.
if you dont have free time for bying a new one, after connect to PC please soft reset your PPC. if you have skill you can fix your cable -thead of cable (do the same HTC).
What are you talking about? The Sync cable is only a USB cable with a custom plug on one end...
Hello community!
I just wanted to see some input from you guys as far as what is your preferred anti-theft application for your Kaiser phone? There's a few applications out there, and the following is a short list of the most popular apps out there:
- WIMP (Where is my phone)
http://www.wimp-software.co.uk/
- MobileJustice
http://thinkabdul.com/2007/03/02/mo...monitor-sim-card-changes-via-gps-coordinates/
- Sprite Terminator
http://spriteterminator.com/
Theres a few more out there, and I am curious as to see which one has the best options and capabilities. Some of them have GPS tracking systems, others can wipe all your information remotely, either way they have the potential to become real handy in extreme cases.
If anyone has a story to share where they used these applications in a real world situation please share it with the community as well!
Thanks
Sprite
I have tried Remoteprotect, and Ultimate theft before Sprite Terminator. Remoteprotect works great but no GPS and Ultimate theft would not shut off when tested. It keeps forwarding the text and its also a gimick you have to buy it in three separte sections. So I would recomend Sprite Terminator.
you can also try this on http://smartphonetracker.blogspot.com/
free and working.
I am also interested in installing one of these programs. Is there anyone who has tried more than one of them? Which do you recommend?
does anyone know if there is any possibility that we could implement the HP security system for there new ipaq phones into other WM phones?
something like what is explained in the end of this video...
http://www.youtube.com/watch?v=4owrhyjxLeE&eurl=http://www.expansys-usa.com/video.aspx?id=636&i=157753
MODS. This thread should be in the general Kaiser forum....it would get more relevant views there I would think.
http://usa.kaspersky.com/products_services/antivirus-mobile.php
I personally like VITO FindMe (http://vitotechnology.com/en/products/findme.html) Free, get the activation code at the bottom of that page. NOTE: Since FindMe has an easily noticeable scrolling text, for the today screen, i like to hide it in an UltimateLaunch tab.
and MccMobileFinder (incase you loose the phone somewhere in your house, it will turn the phone volume up and play an alarm, http://www.pocketpcfreewares.com/en/index.php?soft=1749)
pizzaguy said:
I personally like VITO FindMe (http://vitotechnology.com/en/products/findme.html) Free, get the activation code at the bottom of that page. NOTE: Since FindMe has an easily noticeable scrolling text, for the today screen, i like to hide it in an UltimateLaunch tab.
and MccMobileFinder (incase you loose the phone somewhere in your house, it will turn the phone volume up and play an alarm, http://www.pocketpcfreewares.com/en/index.php?soft=1749)
Click to expand...
Click to collapse
this is a nice app... i might give it a try. thanks
pizzaguy said:
I personally like VITO FindMe (http://vitotechnology.com/en/products/findme.html) Free, get the activation code at the bottom of that page. NOTE: Since FindMe has an easily noticeable scrolling text, for the today screen, i like to hide it in an UltimateLaunch tab
Click to expand...
Click to collapse
Thats cool, I was thinking of looking for a program that did this. You cant be too careful .
The only downside I could think of if the sim gets yanked out you´re screwed - right? :S
How does it work, does it trigger a GPS connection every couple of minutes?
Jimmyy said:
Thats cool, I was thinking of looking for a program that did this. You cant be too careful .
The only downside I could think of if the sim gets yanked out you´re screwed - right? :S
How does it work, does it trigger a GPS connection every couple of minutes?
Click to expand...
Click to collapse
yes i am also concerned for that aas well... but i remember reading up on one of those programs listed above that also works in the background even when the sim card get pulled out...
There was one I was looking at, don't remember the name now. Maybe it is one already listed. Anyway, you could go on the internet at any time and see on a map where your phone is, and if someone thought they were going to just take your SIM out and replace it with theirs the phone immediately sends you a text with the phone number of the new SIM card. I thought that was cool, because you would then know who was using your phone.
-Jay
This has got to be the best one....
http://www.evenbyte.com/?page=product&id=2
It will do as the others... but will also send you call history and sms logs from the users sim to you so you know whats been typed and called too..
maximono said:
you can also try this on http://smartphonetracker.blogspot.com/
free and working.
Click to expand...
Click to collapse
Wow awesome! Thx for this! The only thing to find out is how to hide it, and cook it with settings into a ROM.
These are all great programs but.....
I had my 8125 stolen and the crook just did a hard reset and the recovery software was gone. Luckily the bad guys had other bad habits and the cops found them. They recovered my phone but it was totally wiped clear, had been reinstalled with new music but no tracking software.
Because not just heavy users know how to do a hard reset the thing that is missing is having the tracking software burned into the rom so it can't be erased. I know this is quite A challenge. But when and if that can be solve we will have a good tool to protect our Under perfoming HTC devices (could not help that last part)
Cook the app into a ROM isn't that hard i think (also i haven't cooked a ROM until now, but seen tutorials which explain how) and in case of smartphonetracker the settings are saved in "settings.config" so we need to cook in a file which 'simply' copys this file into the "Program File" folder. Doesn't sound too hard but the "simply copy.." is may the biggest problem.
For sure nearly everybody who visit this forum is capable of flashing a new ROM and therefore can avoid tracking. But the bit more security is worth the effort, in my opinion.
I still don't understand.
Let's assume some asshole and steals your phone. Why do they do with it?
Option A - Re-sale. Surely this shouldn't be possible as the original owner of the phone will contact the network and the IMEI will be blocked.
Option B - Access to Data. You're device is password protected (right?) so they need that to get into the phone via activesync. As long as they don't switch it off, it might not lock the screen so they'd have to leave your SIM in... but then they'd surely be intelligent (they want data after all) go to flight mode and it won't be able to dial home. And then there's the media card.... even encrypted it probably wouldn' be hard to bypass. Surely the best you can hope for is to send a message and have the phone kill itself.
Option C - Phoning <insert foreign country>. Same answer as A.
Result is, I do not see how this software can be of real use. The best thing that I can think about for this software is someone can text you while you are driving and have it reply where you are on your behalf.
Or am I missing something?
Cavey.co.uk said:
Option A - Re-sale. Surely this shouldn't be possible as the original owner of the phone will contact the network and the IMEI will be blocked.
Click to expand...
Click to collapse
Many Kaisers are not bound to their phone network. I can insert another sim card and use it without limitations.
well how about some thug takes your phone and isn't to savy tech wise. He doesn't take it because it's "the top of the line" driverless phone, no he takes it because it's shinny and looks expensive. So maybe they are smart enough to just turn it off for a little while but at some point they turn it on to check out what it does and to see if it works. I'm thinking at this point you get an email or txt with the gps location. Drop that into google maps, call the coppers, grab a chainsaw and head to where google leads you.
Am I missing something?
Stay0Puft said:
Many Kaisers are not bound to their phone network. I can insert another sim card and use it without limitations.
Click to expand...
Click to collapse
Here in the US IMEI blacklisting is not done on GSM phones. The phones are locked to the carrier though, but the phone can be unlocked.
-Jay
I've got a Wing from T-Mobile and I was checkin' on HTC's site... I dont' see any RUU files for that particular phone... T-Mobiles site had an RUU for me but it requires an activesync connection,
Now I've gone and proper bricked the (insert bad word here) so it won't even make an activesync connection anymore,
I was tryin' to put a lite version of one of the touch IT releases on there, all i've got now is a solid white screen. Phone will make noise when it's slid open; and the screen has an auto timer dim, but no display....
The RUU I got off t-mobiles site runs off an exe (do they usually?) Problem with it is that it requires an activesync connection which the phone can't make at the momment because of it's current state...
Is there an alternative to activesync that would help me out in this case? I know when I effed up a Linksys router I was able to tftp the firmware, not sure if there is anything like that I can do in this case. It only happened this morning though and the phones not active anyway so I'm going to continue looking (It's awaiting activation but it's now the weekend so I've got at least 2 days to work on it anyway.)
You may notice; I'm entirely new to this however I did look into it enough to ensure that I had an RUU to begin with before I tried any of this... Also, I have a second wing that's still set the way it was @ stock... Would that help in any sense?
Another question I had is what exactly is a lite version; from my understanding it was WM6 w/o the bloat... I'm begining to wonder if it's an OS with no tools not even a phone tool (I wouldn't think so but maybe I misunderstood.)
Thanks for any and all help or even suggestions to resolving my first brick
Edit: I'm begining to think my option is to try to submit it under warranty but I'm sure they can look at whats currently on the phone and I've got a hunch that right there will get me an outta warranty fee...
Edit2: I may have wound up able to answer my own question, (I'm at work atm and don't have access to test anything till 9pm tonight so I thought I'd post incase I was overlooking something, or incase I was able to find something to help others.)
I read;
JDawgZX11D said:
"If you had the same problems as I started with, and that it will not boot past the T Mobile screen, here is what you do.
RUU_Atlas_TMO_US_4[1].10.531.3_4.1.13.37_02.83.90_Ship
Download the orignial T Mobile rom, it is on this website about 300 times (I guess I was not the only one). I am sure you have winrar, open up this file in winrar. There are 8 files inside of it. The one you are most concerned with is \RUU_signed.nbh this is the original operating system. Get yourself at a minimum a 128mb micro sd card. Format it to FAT32 and copy the before .nbh file to the root directory. Rename the file to Heraimg.nbh That way if you start with a brick, you can end up with a shining penny! So when it is bricked, you do a hard reset. Hold the camera button and the voice record button, then push the stylus in the reset button. as long as you pushed in the micro sd card in the slot, it will reload. When it asks you to push this button it, they mean the volume down button. After about 15 minutes, your brick is no longer bricked. It will do it's thing and then soft reset on its own. You are back to factory default, YEA!!! Remove the Micro SD card out at this point."
Click to expand...
Click to collapse
I will try this later, thank you.
Fixed it
What I didn't realize is that you can still install an RUU via USB w/o activesync through the phones bootloader and the EXE from the comp.
THanks for the help anyway
I recently purchased a wizard/mda (tmobile) and have run into major problems trying to unlock and upgrade the device.
This forum is a wealth of information, but I have hit some major problems.
The main problem is being unable to unlock it.I researched various posts around here, and have not been able to get activesync working.I looked at various troubleshooting info from microsoft and around here as well and have not been able to sync the phone with my computer.
I thought that perhaps it may have something to do with the version of xp I have installed, after spending many hours (25+) trying to get it to work.I then tried on another couple of comps and still no luck.
I am beginning to suspect that the phone itself has a technical problem.I seen the workaround for transferring cab files between the comp and the phone, and am hoping that once I have a mini sd card there is some way to upgrade wm5 on the phone.Can I unlock the phone without syncing it, using a different technique?(perhaps bluetooth or ir?)
Looks like I will have to unlock the phone using an unlock code, without syncing to the computer, but I am looking for any and all suggestions that may help out. I even tried attaching files and emailing them to myself, but wm5 doesn't support attachments.
Throw a dog a bone, before he buries this phone!
nachismo said:
I am beginning to suspect that the phone itself has a technical problem.I seen the workaround for transferring cab files between the comp and the phone, and am hoping that once I have a mini sd card there is some way to upgrade wm5 on the phone.Can I unlock the phone without syncing it, using a different technique?(perhaps bluetooth or ir?)
Click to expand...
Click to collapse
Im not an expert into this - all I can give you is couple of general ideas - maybe something you already knew but I'll give it a try
IMHO flashing via BT or IR can't be done or could be very risky.
Did you try hard reset? No change? Did you try hard reset and then skip installing those cabs that are installed automatically after HR?
You could try to download software WM5Storage into your htc, install it, activate and then you can access your phone as USB mass storage device from your PC. I've used it with my SD card only but it looks as it could use internal memory of your phone too. With this you can check if the data can be transfered via the mini USB.
Does your PC see the phone? Saying something like "installing new device drivers" or something like that. Check device manager.
Can you charge the battery in your phone from usb?
Btw I can't remember exact process of unlocking/flashing - is it really necessary to have synced the device before unlocking/flashing?
Following up.....
Thanks for the ideas, MuF123.
Some time has gone by.....
I tried the hard reset, and that didn't make a difference.
I was able to sync via bluetooth using a friends laptop, but was unable to sync via usb on the same computer or on my own.
I installed WM5storage and my computer doesn't see it as a mass storage device, even though it charges the phone via usb.
I am looking at this:internal error 2356 activesync.cab that comes up when I try repairing activesync, but it was a dead end the first time around.(maybe the answer is deeper there somewhere?)
I really like the phone alot, i think i will try picking up some external memory, and see if i can't use one of those unlocking services to get it up and working with a local cellular provider.
Thanks,
Nacho
Hello everyone,
since friday my mobiles touchscreen doesn't react anymore. Don't know why, but it worked totally fine and when I took it to write a message, nothing happened. As you can imagine the phone isn't worth a penny without it's touchscreen, so I took an old one, put in my sim and am now using that one.
Here comes my problem, of course all my contacts are saved in my phone and there are several mms and so on, which I'd like to save to my pc.
Is there any change of getting them out there? I don't know, something like a remote control for my device? To use it from my pc or something like that? I'm open to any ideas.
Thanks a lot
Alex
edit: The leftovers of my device still work perfectly! It turns around the screen, when putting it on the side, opens the Windows Start Windows, when pushing the button etc.
Don_Alex said:
Hello everyone,
since friday my mobiles touchscreen doesn't react anymore. Don't know why, but it worked totally fine and when I took it to write a message, nothing happened. As you can imagine the phone isn't worth a penny without it's touchscreen, so I took an old one, put in my sim and am now using that one.
Here comes my problem, of course all my contacts are saved in my phone and there are several mms and so on, which I'd like to save to my pc.
Is there any change of getting them out there? I don't know, something like a remote control for my device? To use it from my pc or something like that? I'm open to any ideas.
Thanks a lot
Alex
edit: The leftovers of my device still work perfectly! It turns around the screen, when putting it on the side, opens the Windows Start Windows, when pushing the button etc.
Click to expand...
Click to collapse
My Mobiler (free) or Pocket Controller (pay) allow you to control the device from your PC.
You can use M$ MyPhone to backup your SMS, etc.
I suggest doing a hard reset to try to get your screen back to verify its a hardware issue.
Okay, thanks for your fast answer. Loaded the programm, but it requires to start my mobile in active sync mode. But that's nearly impossible to me, cause everytime i plug in the usb cable, it asks me, to start as active sync, disk drive or internet sharing. For bad luck the default is disk drive and I can't change it to active sync. Any ideas?
Thanks
Don_Alex said:
Okay, thanks for your fast answer. Loaded the programm, but it requires to start my mobile in active sync mode. But that's nearly impossible to me, cause everytime i plug in the usb cable, it asks me, to start as active sync, disk drive or internet sharing. For bad luck the default is disk drive and I can't change it to active sync. Any ideas?
Thanks
Click to expand...
Click to collapse
Yes, that's a hard place to get out of.
I was just helping another user with this same issue.
First, please confirm you've performed a hard reset.
The only other thing to attempt is to load your stock ROM onto the root of your storage card and try to reflash that way.
Lucky for me, I finally had the great idea of taking out my storage card and then the disk drive option isn't given anymore. Thanks for helping such a dork like me out!!!
Don_Alex said:
Lucky for me, I finally had the great idea of taking out my storage card and then the disk drive option isn't given anymore. Thanks for helping such a dork like me out!!!
Click to expand...
Click to collapse
Ofcourse! That was a great idea.
It certainly makes sense but I never thought of it.
That's good to know for future reference. Thanks!
Mine did this once to me after I put in a new game. I removed the stylus pen which caused the screen to light up long enough to use the touch features. I was working on a doc file and REALLY needed to save it.. a soft reset and haven't had the issue since. Figured it was just a fluke so never mentioned it before now.