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AIM/e-mail problems with AT&T Tilt

I have a new AT&T Tilt, straight out of the box with no modifications. I have it set up to track my Yahoo email account and my AIM account. However, both of them have big problems updating. On AIM, it takes almost a half-hour to receive or send a message after the message is actually sent. The email client is also telling me there are no new emails, even though I actually received emails in that account over four hours ago. I'm using the default IM client for AIM, because I have unlimited SMS with my plan, and I need to have AIM open all the time and be able to receive IMs even when the phone is asleep. I don't see why it should take this long regardless, considering I have three (or at least two) bars on EDGE at all times.
Does anyone else have this problem and/or know how to fix it, is possible? I need to be able to send and receive IMs and e-mails instantly at any time, and if the Tilt can't do that, then I need to find a different phone, which is a shame, because I really like the other features and the phone in general.

are you paying for your internet service?

Yes, I have a plan with unlimited data and SMS.

What is the deal with this phone? I just sent an email and it arrived over three hours later. I am required to have working email for my job, and this can hardly be considered working. What is wrong here? I don't see how all the other working professionals here can possibly be accepting of this and still consider it a good phone if it can't even handle simple email and IM. This is insane, considering no other phone offered by AT&T has this many useful features, and if I have to replace this phone it will certainly be a downgrade.

I don't think anyone else is having the same problems as you, which is why you're not finding anyone agree with your complaints.
Usually if you send an email and it arrives late, it's usually because of etiher the sending or receiving mail server, not because of the sending device. I have confidence that the email got from your phone to the email server just fine, and in a very reasonable amount of time.
Also, is there no 3G in your area?

AIM (instant messaging, not email) has always been delayed on all of the windows mobile devices I have used over the years (& on both Tmobile & at&t).
ATT is much faster than Tmob, but there is still a huge delay. That's why I stopped using IM'ing altogether.
As for emails, I set up an exchange email address on my website because for the last couple of weeks I have been unable to send or receive any emails through my AOL account. I have been going back & forth with AOL's tech support this whole time. My emails worked for a just one day during this whole time, & hasnt worked since! Whenever somebody emails me it tells them my mailbox is full even though I only have 29 emails! I erased all of the messages in my spam, sent & trash folders & still nothing. My AOL is what I have been using for many years for everything, its even on my website & all of my business card!
No as for the delayed messages, you may want to look into Push mail (using an exchange server). Do a search for it here & you'll see there are quite a few solutions (some free, some not). Push mail is essentially "instant" if you set it up that way & have decent reception.

I don't see how there could be problems with the email server, I'm using Yahoo mail, and I can send/receive emails fine with my PC, but if I email someone from my phone it take hours for them to get it, and if I receive an email, it takes hours for it to show up on the phone (though it still appears in my inbox instantly if I access it from my PC).
DJayRage, I'm not talking about delayed IMs, I'm talking about it would be FASTER for me to get in my car, drive across the state and tell them personally.
Also, I was told there was 3G in my area, but whenever I scan for service it auto-connects to EDGE, so I assume that's not the case.
I wish I could blame this on something other than my phone, but when it doesn't work, and nobody else is having this problem, I don't see what else there is to blame. Everything on my phone is stock. I'm using the Xpress mail thing or whatever it's called, and the 3-in-1 IM client that comes with the phone, so there aren't any 3rd party mods or anything that could be interfering.

Oh that may be your problem (Xpress mail). When I purchased my Tilt a couple of month's ago the ATT salesman told me not to use it because they've had nothing but problems with it. He wasn't specific, & I didn't ask what problems they were having. I use the built in mail app & that works fine for me. I get my Gmail, my Push mail & my AOL (when it's working) through there with no problems.

How do I do that? On the phone and in the instruction manual it said I needed to get the Xpress mail to check my yahoo mail. Also, do you think that using the built-in AIM client is what is causing the slowness, and that a 3-rd party app would work better?

Click on the envelope button on the button right hand side of your device. That opens up the default WM messaging application.
Once in there click menu - tools - new account. That's where you setup your accounts & options (since you want your emails sent & received as quickly as possible make sure to select "send & receive every 5 minutes". Also check off the the box in adanced settings that says "send mail when I click send" or something like that). Those options may drain your battery faster but that's about as quick as you can get emails, short of using a PC or setting up a Push Mail type account.
I never even opened up the manual that came with my Tilt. Any questions I had with my device I found answers for them here by searching (hint...)
Have you checked if you have 3G in your area?
I've yet to use the AIM app on my Tilt so I can't help you with that. Everytime I log-in to AIM I get random rappers spamming me trying to get me to check out their music.

How do I check if I have 3G in my area? Whenever I connect to the internet and it says searching for EDGE/3G, it always just connects to EDGE, so I assumed I don't get 3G. It's actually weird because other people have told me that we do get 3G around here.

Where are you located? You can check here to see if your area has 3G
http://www.wireless.att.com/coverageviewer/popUp_3g.jsp

DJayRage said:
Click on the envelope button on the button right hand side of your device. That opens up the default WM messaging application.
Once in there click menu - tools - new account. That's where you setup your accounts & options (since you want your emails sent & received as quickly as possible make sure to select "send & receive every 5 minutes". Also check off the the box in adanced settings that says "send mail when I click send" or something like that). Those options may drain your battery faster but that's about as quick as you can get emails, short of using a PC or setting up a Push Mail type account.
Click to expand...
Click to collapse
When I push the envelope button, it brings me to the same thing it brings me for my old email account. There is no Tools option in the menu, and when I click the new account button on the screen, it gives me the same setup I went through to set up my current account after installing the xpress mail thing. There is also no option in the options menu for the s&r every 5 mins or the other thing, either.

.......bump?

i use im+ for iming. Its realtime and im on edge network with T-Mobile and no delays.
as for the email... maybe your push setting is at every few hours?

sakuyatech said:
.......bump?
Click to expand...
Click to collapse
Sorry for the delayed response but I'm still not getting my aol emails, which is what I registered on here with. Can you install Capsure (free app that you will find here with a quick search) & send me a screen shot of what your email inbox looks like? I never used Xpress mail, but it sounds like Xpress Mail took over the Envelope button so it goes there instead of the WM6 Inbox (default).
You may try reassinging it start > settings > personal > buttons > (mine shows button 2 assigned to "messaging", what does yours show?).
PS my email address that you can send the screen shot to is rage at djayrage.com

By the way there's an ATT store by my job & the sales guys come into the building I work at all the time (dropping off phones to clients) so I asked one of the them the other day more details about Xpress Mail (this was the same guy that sold me my phone & told me NOT TO use Xpress Mail).
He said Xpress Mail fetches your emails, stores it somewhere on ATT's server's, & then eventually "pushes" it to your device. (Opposite operation for emails being sent). So that may be what is causing the lengthy delays. You may have new emails sitting in your email providers inbox, but they may not be on Xpress Mail's servers yet.
Just use the default Messaging application & cut out the middle man (Xpress Mail).

Well, it was set to messaging, so I guess it wasn't using Xpress Mail after all, regardless, I uninstalled Xpress Mail, deleted my email account, and added it again, so hopefully it will work better this time.
I will also try IM+ as well and see if it works better.

Any updates? How's your emails working now?

How to push email

I've been pulling my hair out looking around for how exactly to have emails pushed to the G1. I have both K9 Email for Yahoo and the stock Gmail app for Gmail that I'm trying to get it pushed on.
How the hell do I get this working?? I see no options ANYWHERE to do it, but upon Googling it, everyone seems all happy and excited that it -can- push emails. But, NONE OF THESE PLACES EXPLAINS HOW! I don't care if they're glad it can or not, I want to know HOW to do it. Google themselves don't even mention it.
Can somebody please explain how to push emails before I lose my mind and possibly all my hair??
Thanks in advance

what the hell are you talking about?
You automatically get all emails from the account you registered your g1 with pushed to your device if u did not manually disable it in settings. Via thhe mentioned G(oogle)Mail application!

You can also use the suppiled email app that comes pre installed on the phone. Works with all the major emails except those from an exchange server.

That mail isn't exactly pushed, from what I understand pushed emails to be. Pushed is immediately sending a notification once email is received, the one in Google mail and K-9 has timed when it checks the source email.

Not even SMS are really PUSHED to your device. It is how it is. Use it and shut up.
How shall it technical work to push something to your device ? It is impossible .. The intervalls for sms/calls are just much shorter.. thats why mobiles drain so much battery even in standby.. and the intervall for gmail to check new emails is shorter than 1minute .. i dunno how much is it but it's near to instant

Proxin said:
I've been pulling my hair out looking around for how exactly to have emails pushed to the G1. I have both K9 Email for Yahoo and the stock Gmail app for Gmail that I'm trying to get it pushed on.
How the hell do I get this working?? I see no options ANYWHERE to do it, but upon Googling it, everyone seems all happy and excited that it -can- push emails. But, NONE OF THESE PLACES EXPLAINS HOW! I don't care if they're glad it can or not, I want to know HOW to do it. Google themselves don't even mention it.
Can somebody please explain how to push emails before I lose my mind and possibly all my hair??
Thanks in advance
Click to expand...
Click to collapse
You do have an exchange account? POP3/web mail can't be pushed
Not even SMS are really PUSHED to your device. It is how it is. Use it and shut up.
Click to expand...
Click to collapse
yes they are...

Proxin said:
That mail isn't exactly pushed, from what I understand pushed emails to be. Pushed is immediately sending a notification once email is received, the one in Google mail and K-9 has timed when it checks the source email.
Click to expand...
Click to collapse
The GMail client does not "check" the source email, it uses a proprietary version of IMAP IDLE (push) technology. It is indeed pushed to your phone, when "Sync" is enabled. However, K9 and the stock email app do not provide IMAP IDLE support at this time, so there is no way to set that up. K9 has it on the To-Do list. I don't know about you, but the instant my account that is set up with the Gmail client on the phone gets an email - my phone notifies me, sometimes it is faster then a desktop client. And, I assure you that it is not constantly sending out requests checking in for mail on the server, that would be poor coding on Google's part and waste a lot of their resources.
So, to answer your concerns directly.
The GMail client IS what is referred to as "Push" email.
The K9 and stock Email clients are currently not capable of "Push" email.

bassbox said:
Not even SMS are really PUSHED to your device. It is how it is. Use it and shut up.
How shall it technical work to push something to your device ? It is impossible .. The intervalls for sms/calls are just much shorter.. thats why mobiles drain so much battery even in standby.. and the intervall for gmail to check new emails is shorter than 1minute .. i dunno how much is it but it's near to instant
Click to expand...
Click to collapse
How about doing some reading before sticking your foot further into your throat.
IMAP IDLE - how it works.
It is very efficient.

"This means that an active client will always be kept up to date. The IDLE command deals with the situation where the client has no more requests to make. The server responds to the idle command when there is a new message (or messages) which indicates to the client that there are new messages. "
as i said it .. the g1 "pings" the server all the time ..

bassbox said:
as i said it .. the g1 "pings" the server all the time ..
Click to expand...
Click to collapse
You're still looking for a clue, almost getting there
In case of push mail your phone does NOT poll for new mails: The mailserver will notify your phone when new mail is available. Yes your phone sends an idle command, but nothing happens after that: The connection is just left open and when there is new mail the server will send it.

bassbox said:
"This means that an active client will always be kept up to date. The IDLE command deals with the situation where the client has no more requests to make. The server responds to the idle command when there is a new message (or messages) which indicates to the client that there are new messages. "
as i said it .. the g1 "pings" the server all the time ..
Click to expand...
Click to collapse
I think you are grasping the concept, but the semantics are lost on you.
It works like this:
1. Client connects to server, does it's initial check-in, and handles new requests.
2. Client sends IDLE command to server, telling the server that it is still active, but not actively sending requests.
3. Client sits IDLE (no more data is transmitted from client to server unless an action takes place on the CLIENT requiring transmission - ie, an email is sent).
4. Server receives a new message.
5. Server sends a packet to the Client (knowing where it is located based on the open - yet IDLE connection).
6. Client responds to the packet and is subsequently transmitted the message.
See how many times I used the word IDLE - get the picture? As long as you know what IDLE means, you will understand how efficient this is. Here is a quote from that page I posted a link to:
Phone. For older phones there could be an issue of increased battery usage due to holding the connection open. This is unlikely to be a problem on a modern phone.
Another practical problem is that current phone networking technology will lose IP network connectivity from time to time, and this will need to be automatically re-established, and the IMAP connection re-established if this is lost due to a long network failure.
In summary, the overall IMAP IDLE architecture has good performance.
Click to expand...
Click to collapse

Whoo HOO! Another GIRL on the forum! Go ZEE ZEE! And, she's CUTE, too!
Anyway, back to the subject at hand.
Proxin - I believe (although I could be wrong) what is going on is that you don't have the Gmail as your primary mail account - the one that everyone sends email to.
I only lately began to use Gmail. So, I have three email addresses that are set to forward to the Gmail account. The time it takes for these email to be forwarded and received by Gmail is the only lag I experience at all.
If you are using Gmail's "fetcher" feature to fetch email from other accounts... I have seen up to 30 minutes before each "fetch." So, it can take awhile. In which case I suggest that you go to any primary accounts that you have and set them to forward your email to your Google account and see if that decreases the delay.

Touchdown by exchange is the best email push app on g1 currently. But its not free . if u wanna sync contacts u can do that during the trial period
I just got my g1 Monday and all my contacts were on a server and I was discouraged that I could sync google or my g1 contacts with the exchange server. I then tested every app in the marketplace i could find and couldn't get any to sync contacts except Touchdown.
ExchangeIt worked fine after I figured out how to use it. Most of the other apps only work for Microsoft Server 2007 so they weren't compatible.

B-Eazy said:
Touchdown by exchange is the best email push app on g1 currently. But its not free . if u wanna sync contacts u can do that during the trial period
I just got my g1 Monday and all my contacts were on a server and I was discouraged that I could sync google or my g1 contacts with the exchange server. I then tested every app in the marketplace i could find and couldn't get any to sync contacts except Touchdown.
ExchangeIt worked fine after I figured out how to use it. Most of the other apps only work for Microsoft Server 2007 so they weren't compatible.
Click to expand...
Click to collapse
Touchdown rocks, and is worth the money.
Even the Exchange support in the upcoming cupcake is lame, as ig works with a lame email client.

Outlook wont show content of forwarded emails - any ideas?

Hi guys. I got a bit of an unusual problem.
I got an email account which is programmed to automatically forward all emails that come in to my gmail account. My gmail account is synchronised with my phone using active sync.
Now for some reason, my xperia (outlook) cannot show the content of the emails that I get forwarded to my gmail account. Its really weird. So to clarify, whenever I receive an email on this other account of mine, it is automatically forwarded to my gmail account which comes up on my phone. On my xperia then, I can see that I received a message, I can see the subject of the message, however I cannot see the actual text. If the message comes with an attachment, I can use and open the attachment but again, I cannot read the actual message.
I have tried a couple of things before I decided to post here. The first thing I tried is to change my active sync settings from receiving messages in "plain text" to "html" - didnt help. I have also made sure to tell active sync to always download the "whole message" and not just parts of it - didnt help.
Then I reconfigured the server so I that it automatically forwards the emails to my yahoo account (instead of my gmail account) - didnt help, on yahoo I had the same problem.
Interestingly, when I access gmail on my computer and forward one of these emails that the xperia cannot read from my gmail to my yahoo account and then access the email from my xperia on the yahoo account - it works.
Has anybody any ideas what the reason could be? To clarify right away, I cannot access my other email account directly from the xperia. It needs to be done via this "forward messages automatically" rule.
I would be appreciate any help.
Amano

no ideas anyone? I really need to get this sorted somehow. Sorry for unnecessary post but I cant let this thread disappear without an answer.

HELP: Pop3 messages disappearing

Hello,
I’ve been using the phone for few days now and I’m having some problems with my e-mail. I have configured three e-mails accounts, 1 Gmail and two pop 3 mails.
The deal is that whenever I use the e-mail app I can check new e-mails, but I can’t see the old messages (the one I read before). Also, alter seeing the messages in the SGS the messages disappear from the phone AND from my e-mail server. I already checked the configuration and I have selected “Never” in the “Delete e-mail from the server” in the “Incoming server settings” of both accounts but it looks like as soon as the e-mail apps access my account it actually deletes the message from the server.
Does anyone know how to solve this?
Thanks

Do they disappear immediately?
Are you sure you don't check them elsewhere (standalone computer) where they ARE removed from the server?
Don't have that issue here, only once I check them on my home computer they are removed from the server and my phone.

I'm sure. I was traveling, and the only way to chck my e-mail was using the phone. When I got home I tried to download the messages in the outlook and no messages were downloaded. Than I tried to acess the messages using webmail and again I couldn't fine the messages. They just disappeared.

Tried again with the same results. I read the messages on the SGS and 10 seconds later the message disappears from the phone and from the server (I tried to read the messages using a Webmail page and there is no message in the inbox).
Looks like a Bug, but it's strange that I'm the only one that is experiencing this issue. I recall that I had a similar issue with my Archos, but I thought it was a problem with Android 1.6. It may be a issue with my e-mail account but it is just a simple pop 3 account. I see no reason why it would behave like that.

pop3 email vanishes
I am having the same type problem with my samsung vibrant.I set up a pop3 account using my cable account. I can send and receive mail but my mail vanishes from the inbox. It does stay on the server luckily. Nobody at tmobil or samsung has a solution except to use k9 but it happens on it also/ So they blame isp which makes no sense since it arrives. Very frustrating

[Q] Stupid, stupid email problem..

I got my Note just a few days ago and I am getting to know it but I'm having a really stupid and annoying email problem.
I have an iPad and a Note and the same gMail account configured on both. When I get an email in the gmail account, the iPad gets it first EVERY time. If I test the email by sending it from my PC, the iPad will get the email in a few seconds. The Note always takes longer. Sometimes 10 seconds, sometimes 20 minutes and occasionally, never at all!!
I've tried both the gMail app (which I hate) and the stock Samsung app (gmail setup as exchange) individually and both together and sometimes one will get email first and the other will get it 10 mins later!
I've also configured my wife's iPhone 4s to get the same emails and that too gets the emails exactly the same time as the iPad.
What on earth's going on?
I had a Galaxy S before the Note and that would get email at exactly the same time as the iPad, every single time.
Auto sync is on, email is on push for both email apps. Both devices are using the same gmail account.
Can anyone please help, I've completely factory reset my Note twice and the problem's still here.

Homey said:
I got my Note just a few days ago and I am getting to know it but I'm having a really stupid and annoying email problem.
I have an iPad and a Note and the same gMail account configured on both. When I get an email in the gmail account, the iPad gets it first EVERY time. If I test the email by sending it from my PC, the iPad will get the email in a few seconds. The Note always takes longer. Sometimes 10 seconds, sometimes 20 minutes and occasionally, never at all!!
I've tried both the gMail app (which I hate) and the stock Samsung app (gmail setup as exchange) individually and both together and sometimes one will get email first and the other will get it 10 mins later!
I've also configured my wife's iPhone 4s to get the same emails and that too gets the emails exactly the same time as the iPad.
I had a Galaxy S before the Note and that would get email at exactly the same time as the iPad, every single time.
Auto sync is on, email is on push for both email apps. Both devices are using the same gmail account.
What on earth's going on?
Can anyone please help, I've completely factory reset my Note twice and the problem's still here.
Click to expand...
Click to collapse
Try this:
Set it up as an Exchange account like this:
enter user name and password
do manual set up
select Exchange
leave domain blank and /your user name as is
leave password as is
change server to m.google.com: 443
select push
Syncs just like any other Exchange account. Should receive everything at the same time.

Thanks. I tried this and it didn't seem to make any difference but I tried something else that seems to have done the trick.
I was previously syncing email, contacts and cals via the gmail account and not using the exchange account. I unchecked ALL the sync items on the 'normal' gmail account ie no contacts, no mail and no cals but checked contacts on the exchange account. Just to recap:
gmail account --> no sync for any items
exchange account ---> sync mail, contacts etc
selecting anything else to sync using exchange seems to have done the trick. It now seems to sync and for the moment, it's getting the email within a few seconds of the iOS devices. Few seconds later later though
Now onwards to tackle the sucky battery life...